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Very good7.9
Based on757reviews
Cititel Boutique Ben Thanh Hotel
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7.8 Very good location
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7.8Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Room service [24-hour]

  • Airport transfer

  • Elevator

  • Coffee shop

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Nearest essentials

  • Airports
    • 6 km
    • Tan Son Nhat International Airport (SGN)
    • 26 km
    • Long Thanh International Airport
  • Bus and rail stations
    • 2.2 km
    • Saigon Railway Station
    • 5 km
    • Ben Xe Mien Dong Bus Station
  • Hospital or clinic
    • 200 meters
    • Benh Vien Mat Sai Gon
  • Pharmacy
    • 650 meters
    • Thai Binh Quan 1 Drugstore
  • Convenience store
    • 80 meters
    • Family Mart
  • Cash withdrawal
    • 300 meters
    • ATM

More about Cititel Boutique Ben Thanh Hotel

An overview

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Verified traveler reviews

Agoda Reviews (758)
Booking.com Reviews (239)

7.9

Filter by traveler type
Very good
  • Cleanliness 8.3
  • Facilities 7.2
  • Location 7.8
  • Room comfort and quality 8.2
  • Service 8.3
  • Value for money 8.1
Very good
  • Cleanliness 7.9
  • Facilities 7.2
  • Location 7.4
  • Room comfort and quality 7.8
  • Service 8.1
  • Value for money 7.8
Very good
  • Cleanliness 8.3
  • Facilities 7.1
  • Location 7.8
  • Room comfort and quality 8.1
  • Service 8.2
  • Value for money 8.0
Very good
  • Cleanliness 8.4
  • Facilities 7.4
  • Location 7.9
  • Room comfort and quality 8.4
  • Service 8.4
  • Value for money 8.1
Excellent
  • Cleanliness 8.5
  • Facilities 7.3
  • Location 8.2
  • Room comfort and quality 9.1
  • Service 8.8
  • Value for money 8.3
Very good
  • Cleanliness 8.0
  • Facilities 6.8
  • Location 7.2
  • Room comfort and quality 7.6
  • Service 8.3
  • Value for money 8.3
Excellent
  • Cleanliness 8.5
  • Facilities 7.2
  • Location 8.1
  • Room comfort and quality 8.4
  • Service 8.4
  • Value for money 8.4
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Room type
  • Standard Double
  • Superior Double
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Showing 692 verified reviews
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6.0
Ryan from Malaysia
Couple
Superior Double
Stayed 2 nights in May 2017
Bad Breakfast”
I'm not sure is because of new management changed since the hotel name is changed. I research online and found this hotel and they recommend their breakfast and room is very good. I really satisfy with the room and it looks 4 stars hotel. However, I had very bad experience with the breakfast and also the breakfast server! The food are not really refillable and those food are tasteless. Fine, although the food is tasteless and look cheaper food, why its not refill after finish it? The time its only 8.30AM in the morning. And the most make me upset is the breakfast server, i was asking them to refill the juice jar and she told me that you need to come the next day, our juice is finish!!! What the hell? Its only one jar of juice and there is no milk prepared. At least you can refill a jar of milk instead of telling me come again tomorrow!!! I strongly wont recommend my friends to come again this hotel with such breakfast services and quality!!!
Reviewed May 25, 2017
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6.4
Chee from Malaysia
Business traveler
Superior Double
Stayed 2 nights in May 2017
Good”
Last trip I was requested for Non Smoking room however, they still put me to Smokey Smell Room. Luckily, the staff put me to new room which I was quite satisfied when I requested to change the room.
Reviewed May 23, 2017
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6.0
Cally from Malaysia
Business traveler
Standard Double
Stayed 2 nights in April 2017
Good Location Hotel at the Central of HCM”
no problem on communication using English. Breakfast is simple but nice. Location good, easy access to tourist attraction (walking distance), even to District 3,10 mins walk to Ben Thanh Market.
Reviewed May 22, 2017
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10.0
Ting from Malaysia
Couple
Standard Double
Stayed 3 nights in May 2017
Good Hotel”
Staff is helpful, no problem on communication using English. Breakfast is simple but nice. Hotel with lift. Location is easy to find, a lot of shop nearby such as some mart and food stall or coffee shop. Room was comfortable with aircond and also fan. TV channel is enough for us. The only one thing to complain is lack soundproofing, soundproofing wall need to improve, I can hear water sound and the sound of door in the early morning.
Reviewed May 22, 2017
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8.8
Thuan from Australia
Couple
Standard Double
Stayed 2 nights in May 2017
All the food and drinks should be labelled to ensure all the guests clearly understand”
Staff r nice and polite including the manager, she is very nice, helpful and cheerful.
Reviewed May 20, 2017
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8.4
yi from Malaysia
Group
Superior Triple
Stayed 3 nights in May 2017
Friendly & Helpful Reception Staff”
Hotel staff are friendly & helpful, especially reception, I saw 4 of them only (different shift), but can handle many guest issue, Thanks & appreciated. Love the hotel room's shower room too. Location good, easy access to tourist attraction (walking distance), even to District 3 Nhà thờ Tân Định Church (walking distance abt 20 mins). Will stay again at this hotel if coming back to HCM City. No safe box provided, Agoda, pls update hotel info.
Reviewed May 19, 2017
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9.2
Antonio from Australia
Couple
Deluxe Double
Stayed 1 night in May 2017
Great place”
I have stayed here before many times and have no hesitation recommending it. Great staff, well maintained premises and rooms always properly cleaned
Reviewed May 15, 2017
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9.2
HYUN from Australia
Solo traveler
Superior Twin
Stayed 2 nights in November 2016
good ”
good
Reviewed May 15, 2017
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7.2
maurice from Singapore
Group
Superior Double
Stayed 5 nights in May 2017
No facilities”
Brakfast really bad so get your own outside hotel
Reviewed May 14, 2017
1 traveler found this review helpful. Did you? |
7.6
maurice from Singapore
Group
Deluxe Double
Stayed 5 nights in May 2017
Nice and clean hotel but breakfast really getting bad to worst. ”
Breakfast really got to improve. By 7.15am breakfast food already almost finished without topping up
Reviewed May 14, 2017
1 traveler found this review helpful. Did you? |


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