"You should be here"”

I have been travelling to Ho Chi Minh, Vietnam, for many times. I have stayed in District 1 hotels like "Dragon Palace 1 Hotel", "Dragon Palace 2 Hotel", "Asian Ruby 1 Hotel". I wish to provide feedbacks to every Agoda Hotel seekers who are looking at District 1 hotels. I have always thought most budget District 1 hotels are around the same. Until I decided to try out this T.Espoir Hotel. I can say, those hotels I stayed before, has no fight with T.Espoir Hotel. Here's why..... T.Espoir Hotel is also known as Cititel Hotel. In most previous reviews by other hotel stayers, yes, they went through a renovation. I am pleased to say that the noise are no longer exists as the renovation has been completed. Right now, the contractors are doing touch-ups and cleaning of each room. Genuine Feedbacks below: Breakfast: the bed is so comfortable with cold aircon that I didn't even want to get out of bed to have breakfast. Location: It is so near to Nguyen Du Galaxy Cinema, with lots of food stalls along the street, many drinking clubs... best part is... it': walking distance to Ben Thanh Market. Facilities: If this hotel comes with a swimming pool or Gym Room, it will be perfect. Big lobby area. One lift with cctv in it, good security. Every floor has cctv along the walkway. Staff: Friendly staff. From Door boy, reception all the way to house keeping. They try to accomodate your request, all you need is "ask". They allow me to check out at 2pm because I check in late. Wifi: Strong. Never disconnect before. TV: have most channels except live soccer matches. Aircon: Famous brand by Daikin. Room: Very clean. Spacious. Nice concept. Newly renovated. New stuff in room. Sound Proof: Not sound proof. Basically, you can hear your neighbours making love or talking. Housekeeping: Pretty friendly lady who never fails to clean up room every morning. Check-In: No deposit required. Passport: Staff will photocopy your passport and return you the physical passport. Do not bring you

Central hotel with great staff”

I've never felt so at ease and truly valued as a guest before... I had arrived in Ho Chi Minh city and at the hotel without my baggage and the staff were really helpful to go that extra mile in calling the bus company (the left my baggage behind in their Phnom Penh office) on my behalf and keeping updated on my baggage.. everyone was warm and helpful in the whole plight of my being in HCMC with no luggage, no extra clothes and nothing much other than my passport, atm cards and clothes on my back... I'm always staying in HCMC as a stopover or end point of travels in Indochina and have stayed in many hotels but this one deserves a 10 rating... The front desk staff was nice enough to extend my check out time till I got my luggage (which came at 12.30pm two days later which incidentally was the day I had my late flight out) and allowed me the extra time to check and repack my luggage in the room without chasing me out of the room even despite the hotel being fully booked up and had to adhere strictly to the check out time to accomodate their incoming guests... This shows the staff truly have compassion and heart for their guests... The room was spotless, clean, tidy, water pressure was excellent especially after the long day of running around getting my basic essentials amidst the wild goose chase for my luggage... Was really a welcome, warm, homely feel Inspite of the circumstances... Location was perfect, close to the market, convenience stores, restaurants and pretty much everything else. I'm definitely gonna stay there again and fully enjoy the facilities next time round. Considering I was preoccupied and stressed about my missing luggage. Am truly greatful to both ladies on shift at the front desk for going that extra mile (which was completely unexpected) to help enquire about my luggage status and patch me to the relevant people via telephone and helping speak to the relevant folks in Vietnamese to assist in both sides understanding. I must come back and s

Great location and great service!”

The location of the hotel was excellent! It was close to the nearby attractions such as the Reunification Palace, the main postal office, Notre Dame Cathedral, and the Ben Thanh market. It was all so close to many restaurants and bars within walking distance. the front desk and belstaff were more than helpful in helping us with arranging tours, arranging taxis, and of course helping us load and unload checking in and checking out of the hotel. The breakfast was good and you had a nice view of the city while eating your breakfast. I would definitely recommend staying here when in Saigon/ Ho Chi Minh City

pleasant surprise”

We booked this hotel 6 months before our trip and was, at that time, names T. Espior. The hotel was refurbished and became under new management 4 months before our trip dates. Our Junior Suite reservation was retained. Big room, very clean, and the bed was super comfy! The walls may be thin, you can hear talking from the hallway. But I guess this is common in many hotels in the city... the bathroom had a tub and the toilet had a bidet. The breakfast was a good enough spread considering the hotel is not a really big one. The daily food variety can be improved. Hotel location is perfect. Walking distance from the city landmarks. Food is just everywhere and is not a problem. The staff are courteous and willing to help. Will definitely recommend Cititel Central Saigon.

Good, BUT..... ”

Everythings good, location in central, cleanliness good, staff good attitude, breakfast good. Except 1 thing need to improve, there's few drinks in the fridge did not show notes or price tag, I've took 2 bottles of mineral water from the fridge, and they charged on it. Is not about the price, is about notice of charges of the drinks. Anyway, Good stay Will book the same hotel if come back to Ho Chi Minh City again. Thank you.

Convenient location, nice staffs”

This hotel has great location for visitors to stay. Room is very clean. Staffs are professional and very nice. Currently this hotel is under massive renovation, so there is lots of noise from 6 am till 7 pm every single day. One night, there was a fire alarm goes off every single hour from midnight till 9 am next day because of short circuit due to renovation. Also, there is a big restaurant across the street open from 5 pm until 4 am each day serving seafood and alcohol, lots of noise come from this restaurant as well. Overall, this will be a great hotel to stay in Ho Chi Minh city when all renovations be completed.

Great service, good room, nice location, nice stay”

the hotel is in a very good location. close to everywhere. free wi-fi and the connection is good. the room is pretty big and have everything. cool air con, clean bathroom with nice hot shower, refrigerator, free water everyday. very lovely. the breakfast is pretty good. changed everyday. as for the noisyness i didnt think it was noisy at all. its pretty quiet actually. overall very good stay. love the front desk people and the bell boy the most. they r very friendly and very helpful with directions and recommendation. oh yea, it is very easy to get taxi from the hotel also. will be back when going back to ho chi minh again

Great Location and Friendly Staff”

I have always thought that i have keen eyes on spotting good hotel deals as i have never felt so disappointed in my hotel experiences booked through Agoda. Cititel in particular is strategically located and is very accessible to different popular places in Ho Chi Minh. Reunification, Ben Thanh, Remanants of war museum, Park 9/23 and many more. The was decent and bed is comfy as well as the pillows and blanket. The breakfast buffet is also not bad at all. The staffs are friendly and while not everyone is fluent in English they help out each other when talking to customers, those who are fluent would always step up when needed. All in all it's agood experience and we will recommend Cititel to our friends. Hopefully when We come back for 2nd stay, there's already a gym. :)

Lovely hotel in a good location”

we had a 3-night stay at truong hai hotel in january 2012. this new hotel is located very close to ben thanh market with lot of eateries, shops and cafes in the surrounding area. the staff were very helpful. the room was well furnished (better than we had expected). the breakfast, though simple, was nice, with a different main vietnamese dish every morning. i will stay at this hotel again when i visit ho chi minh next time. my only complaint is that the hotel no longer has a gym, despite their advertisement.

Comfortable, quiet and spacious room”

I spent a night at Cititel Central Saigon Hotel. The hotel is located at the busy Ly Tu Trong Street, just a short walking distance to the famous Benh Thanh market. Location: Convenient and accessible to many local restaurants, convenient stores, pubs and massages. Easy to locate it as it is just behind the New World hotel or Paradise Saigon hotel. Room: Spacious, clean, comfortable and quiet. Bathroom is spacious too. Service: Staff are polite, speak fluently, and efficient in check in and check out process. Breakfast: Simple but delicious. Amazing to see delicious club sandwiches and garlic breads prepared by the chefs and this is unique! Excellent! Value for money stay and I did enjoy staying at Cititel Central Saigon. Jas Tan - Singapore

the best hotel in saigon”

my favourite hotel in ho chi minh. close to airport, buffet breakfast free, wifi is strong, bell boys are exceptional. close to restaurants and attractions nearby. they are open 24 hours. two very cute female staff receptionist who speaks very good english. they can also exchange foreign currency if requested at a very high rate. walking distance to ben thanh market

Nice hotel in the city”

upon arriving i found the hotel to be nicely situated in district 1 and close to everything. the ben thanh market was right down the street. you could also walk to the saigon river in about 10 minutes. the staff was very helpful as they guided me to walking distance to the war memorial and the reunification palace. the room was spacious and the air conditioning was top notch. i will stay again when i return to the city.

Very good hotel with great service”

The Truong Hai Hotel Saigon is a new hotel. Everyhting in the room was new. There is a minibar and the bed is brandnew. All the furniture used was brandnew as well. Because everything was new it was also very clean. The strongest feature of this hotel is definitely it's very attentive staff. Starting with the porters, they take really good care of the elderly, to me that indicates a high quality hotel, a lot of 5 star hotels still lack this kind of service. If an elderly person is entering the porters will help the guest all the way up the stairs and down as well, if you need a taxi they will immediately assist you. Also with the luggage very professional. If you want to store your luggage for a couple of hours before your flight they will take care of it. If you want to go on a sightseeing tour the lobby has all kinds of tours they will pick you up in the early morning. The breakfast is good, it includes fried eggs, noodles and fried rice. After that you only need dinner just skip the lunch since you are already full. It's location is very near to the Bentham Market which is nice cause there is a lot of good food around and of course the nightmarket. Transportation no problem taxis are waiting in front and the ATM and Banks are aroumd the corner. It's location is very central, the rooms are big, the bathroom is brandnew and clean. It's just a good hotel and the internet is free as well.. Next time I am in town I will definitely stay here again.

Superb location, clean and friendly staffs”

Locate at the District 1, central area of saigon, can walk to most of the interesting places like Independent palace, People's committe building, Notre-dame cathedral, Central post office and Ben Than Market. The staff there recommended us a good local restaurant which we can a lot nice local food there. The room is clean, only the sound proof not so good, we can hear the sound from outside.

Very Clean with Powerful Shower”

Pro : - near benh tanh market (although there are many others than is nearer than this hotel), but still in walking distance (5 ~ 10 minutes casual walking) - 1 block away from trung nguyen coffee shop (the number 1 brand in vietnam, starbucks of vietnam), less than 5 minutes walking distance - the staff is very responsive - the rate for city tour is very cheap, only 23 us$ for cao dai temple + cu chi tunnel, 21 us$ for delta mekong. (lunch and entry ticket is included), compared to other place that charge 35 us$ and more - the wifi is very fast, i got 13 mbps download, 5 mbps upload - the staff is very responsive, when you sit in lobby, you will get free flow welcome drink (vietnamese ice tea), that is very refreshing after long day - breakfast food is changed everyday (half changed, half is constant, like pho (vietnamese rice noodle), bread, salad, fruit, omelette), so you will not get bored easily if you want to stay a little bit longer (I stay 5 days in this hotel), they usually serve pork as meat, although they serve pho with beef. beware, breakfast time is only to 9 am - the shower is powerful and hot, like it very much - there is 6 free power outlet in my room, you can charge all of your gadget at once. Con : - there is no jacuzzi (in agoda, listed jacuzzi in my room type), but only shower - breakfast time is only to 9 am

Excellent Accommodation”

I purposely booked this hotel as it is located at District 1 of HCMC. Walking distance for the usual places that I would go to during my trip to HCMC. 1) Cho Ben Thanh (Ben Thanh Market) 2) Zen Plaza (along Nguyen Trai Street) 3) May favourite Restaurant (50 steps away) - Lion City (along Le Anh Xuan Street) The room is clean, comfortable and quiet. I traveled with a scrabble friend this time. We spent most of our time playing scrabble. The ideal room for scrabble players located at the lobby area near the main entrance. We played most of our games in that cozy room - perfect for scrabblers. The only confusion during check-in : We were told that the next day breakfast venue is located at 10th Floor Restaurant. But later discovered that the highest floor that the lift could go up is Level 9. After clarification with the Front Desk, the diners have to go up to Level 9 and walk another floor up through the staircase to Level 10. This could be explained to the guests upon check-in.

It was really nice experience”

The hotel located near traditional market and tourist spots. All of staffs are always try to help customer and friendly. Room is a little bit old, but always clean perfectly. Just one problem was that when I stayed there, they did some construction work at restaurant and my room was just below of it.. away from that, 100% happy to stay here. I strongly recommend this hotel if you wanna stay in ho chi min city.

Helpful and committed to works”

I make mistake on confirm booking of 2 night which supposedly I need 3 night staying. Due to over booking, front desk Ms. Sang are so helpful and trying to find a room for me which already full in hotel list. In same time I also searching Agoda website and found the last room without window. I make reservation thru agoda in order not to shift hotel. Morning I checkout and keeping my bags at hotel. In evening I re-check in process, Ms. Sang are so kinds enough to upgrade my room from none window room to with a window room because during I rebooks at Agoda, such window room no longer available. Overall I fully satisfied with the helps from Cititel Central Saigon front desk Ms. Sang. Such kind of service making me staying in this hotel whenever I had business trip I Saigon.

Great hotel at a great location”

We stayed at this hotel for 3 days after landing in HCM city. This hotel is located 2 blocks from Ben Thanh market. Eventhough our rooms are on the fifth floor we could still hear the street noise and vendors through out the night. Be sure to bring some earplugs if you sleep light. The hotel is quite new and has all the amenities for our comfort. The reception staff and the doormen did everything they could to make our stay very pleasant. They did not expect any tippings from us. We gave them a couple of dollars at the end of our stay for their hardwork. The breakfast buffet offers a variety of food - both Vietnames and American style. The menu changed slightly every day. They even cook hot noodle in the morning. We ate breakfast at the hotel and are full until lunch time. What a great value. We walk to Ben Thanh market a couple of times a day. Be sure to visit the ABC bakery store near by; ask hotel staff for directions. This bakery store is airconditioned and very clean. As told by other reviewers, we had dinner at Nha Hang Ngon - great food, clean and very decent price. We are heading to Nha Trang and Da Lat but will be back to HCM city in 9 days. We will again stay at this hotel.

Excellent service at low prices”

The staff and management did their best to make my stay a memorable one. so much did they make me feel welcome that i spent a few more days and recomend it to anyone in ho chi minh who is a tourist and first time traveller.