This property is in high demand!
Booked 37 times since yesterday
"Location is very suitable for traveler."
January 2, 2019
550 meters to public transportation
Free Wi-Fi in all rooms!
Booked 37 times since yesterday
|Value for money||8.0|
|Nearest airport||Sultan Azlan Shah Airport (IPH)|
|Distance to airport||3.9 km|
"Location is great, nearby to the old town of Ipoh and plenty of good food"
January 2, 2019
"Located strategically in the city centre, check in/out process was smooth and cleanliness is just superb."
January 5, 2019
"Very nice location and room"
December 22, 2018
"Room is clean and plenty of entertainment as they have great..."
December 30, 2018
Offering quality accommodations in the shopping, sightseeing, and restaurants district of Ipoh, Cititel Express Ipoh is a popular pick for both business and leisure travelers. From here, guests can enjoy easy access to all that the lively city has to offer.
Offering hotel guests superior services and a broad range of amenities, Cititel Express Ipoh is committed to ensuring that your stay is as comfortable as possible. The hotel provides free Wi-Fi in all rooms, 24-hour security, 24-hour front desk, facilities for disabled guests, and Wi-Fi in public areas to ensure guests the greatest comfort.
All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your reason for visiting Ipoh, Cititel Express Ipoh is the perfect venue for an exhilarating and exciting break away.
"A nice hotel is as good as how well its basics works."
December 31, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Clean and video on demand is superb!!!”
Friendly staff from front desk, security till room service. Parking is 100meters away, and that's okay for me to walk and burn extra calories after the yummylicious chicken rice and taukae at night. hehehe.
Dear Peter, We are glad to hear that you have enjoyed your stay with us. Can’t wait to welcome you again.
This was my 5th time staying this hotel, Strategic location, front office staff are friendly and helpful. will come back again.
Dear Manogaran, Thank you for your continuous support to Cititel Express Ipoh. We are glad to hear that you have enjoyed your stay with us. Can’t wait to welcome you again.
Our biggest criteria in selecting a hotel is cleanliness. We are extremely fussy on cleanliness. The hotel and room is free of unwanted smells. Even bathroom doesn't have bad smell. It can be even (look) cleaner if the tiling job was better done. Not enough parking space. Not a very big issue on this. If you are as fussy as we are on cleanliness, then book this hotel.
Dear Chai, Thank you for staying with us. Appreciate your good comments and look forward to welcoming you again.
GOOD VALUE FOR MONEY.
Dear Tan, Thank you for staying with us. Appreciate your good comments and look forward to welcoming you again.
Dear EeQi, Thank you and see you again.
I am satisfied with everything except for the parking spaces. The hotel is beside a busy road. They don't have extra space in front of the hotel for you to park your car for a while and check in. The basement parking space was narrow. But they have a security guard. That's good. I didn't try room service or breakfast. Other things are very much satisfactory. The room was spacious even though it has two queen beds. Really satisfy with other things. The only problem is the parking space.
Dear Najwa, Thank you for staying with us. Appreciate your comments and look forward to welcoming you again.
I've stayed here twice with my family and we love the place, it has all the amenities you required (iron and board, kettle, hairdryer) and location is great. Not to mentioned it is a clean hotel - thumbs up to your housekeeping team. Generally staff here are friendly, some of them are not. Very awkward kind of attitude when talking to inhouse guest. The only thing that I don't like the most is the noise came from the discotheque next building. But overall, its value for money and would definitely stay here next trip to Ipoh.
Dear Shazlin, Thank you for your continuous support with Cititel express Ipoh.The noise from the next door club may disturb you during your recent stay. We are actually in the midst of discussion with the club manager as to consider the noise especially at late night. Hope this does not hinder you from staying with us again.
The parking is too dangerous”
Overall everything is fine and I already stayed for several times. However, this is the first time they asked me to park outside which I pay for my parking fee as stated in agoda. I don't mind to park outside but I need to cross a damn crazy busy road only can reach the outside parking. It is very dangerous to park outside.
Dear Ming, Thank you for staying with us. Appreciate your comments. We will forward this message to the respective department and improve our service in future. Look forward to welcoming you again.
Spacious room and in great conditions. However limited basement parking. So we need to parked a bit far which we walked about 2 minutes from the parking area to the hotel. Other than the parking issue overall was superb.
Dear Elya, Really happy to know that you had a pleasant stay with us. Please stay with us again whenever you come to Ipoh.
The hotel is good. The location is superb, just a walking distance to Ipoh Oldtown. Unfortunately , the parking was disaster. There’s a very limited parking space. But, they provide an area to park your car which you need to walk a little bit to the hotel.
Overall stay is good”
Good facilities BUT breakfast was quite disappointing which served only plain 'goreng-goreng' , bread, some cakes and coffee/tea. No protein or at least scramble egg / half boiled egg. Other hotels can serve more choices with the same hotel rate.
Dear Rossuhaila, Firstly, thank you for staying at Cititel Express Ipoh. Please to inform that the management is in the midst of discussion with the café operator as to upgrade the breakfast menu. We have Room Only rate, if in case you would like to enjoy Ipoh local food. Many restaurants available at Ipoh Old Town (behind our hotel).
Good location near to the Cubic Lane. Room is clean, neat and comfortable. I left my soft toys in the hotel, and call the Hotel the following day the hotel staff manage to found it and courier back to me. Thank you very much.
Dear Swee, Thank you for staying at Cititel Express Ipoh. Yes indeed the location is great, nearby Ipoh Heritage Walk. You can easily enjoy Ipoh local food, drinks, desserts, visit museums and other attractions.
Very satisfy with my stay at Cititel Express. It locates in the heart of the attractions - just a short walking to the Ipoh railway station, Clock tower, and Old town. The room (Superior Twin) looks exactly as in the photo - very spacious, clean and modern. The staff are friendly and helpful. I will recommend this place and I will definitely stay here again!
Dear Huong, It is our pleasure to have you stayed with us during your recent trip in Ipoh. Hopefully to see you again in near future.
Basic, Clean yet somewhat unsatisfactory”
The 4 of us stayed in Quad Room 211 April 2019 Pros -Location -View -Powerful hot shower -Clean comfy beds Cons -Parking was about 100m away -Check in main entrance at a dangerous corner -Aircond not working properly, room felt stuffy
Dear Shawn, Thank you for staying with us. Appreciate your comments. We will forward this message to the respective department and improve our service in future. Look forward to welcoming you again.
Nice hotel, Good location”
Pro: 1. Clean in all places 2. Room is well lit, spacious & comfortable beds with basic amenities 3. I got a nice view overlooking the Ipoh Field 4. Location: Near to good food 5. Basement car park with lift to lobby Area for improvement: 1. Check in was chaotic- needs crowd queue management !!! 2.. Shuttle service timings needs to be more detailed. As to pick up time at specific spots. Other note: 1. The in house breakfast is so limited, best to eat out-plenty in walking distance (1km). 2. The shower gel & hair shampoo is 2 in 1. 3. Basement car park is limited with double layer parking, car keys needs to be handed to security-not a problem if you dont mind.
Dear Jasmine, Thank you for staying with us. Appreciate your comments. We will forward this message to the respective department and improve our service in future. Look forward to welcoming you again.
VERY VERY UNPLEASANT SMELL”
Good things, free movies, spacious, strong water pressure. Negative things: 1. Room smelled really bad, very much like a clogged drain. Had to bear with the smell every single moment in the room. 2. Mugs were stained and dirty. 3. Pillow smelled mouldy and disgusting. The worst and intolerable was still the smell. The corridor smelled much fresher than the room itself. Quite a disappointing stay.
Dear Wan, We are really sorry to know that you had an unpleasant moment staying with us. Please to inform you that we have forwarded your comments to the management for further action. Hope this will not happen again in future.
Comfort Room ”
Room is spacious and comfort. The staff is really helpful. However parking is limited.
Dear Amira, Firstly, thank you for staying at Cititel Express Ipoh. Please to inform that we do provide extra space for free parking to all our guests (weekends and public holidays). Upon check in kindly refer to our front office assistants for more details.
Value for $, room is clean, bed is comfortable and water pressure is good. ”
The hotel also provides free video on demand which offers a good selection of movies. Hotel staff is polite. Definitely in my list for future visits
Dear KK, We are glad to hear that you have enjoyed your stay with us. Can’t wait to welcome you again.
Afford Simple Hotel ”
Second time stay. Could be better stay. Air condition in Room 903 not working well. Very warm in room even turn 16 & High fan speed. Thank god over night stay only. Should have boiler/coffee pot in room also to boil water as you provide two sachets of 3-1 coffee.
Dear Royston, Thank you for your continuous support to Cititel Express Ipoh. We will forward this message to the respective department and improve our service in future. Look forward to welcoming you again.
the room is good in terms of privacy, cleanliness, view ( got a view facing the river and at night the view is magnificent) and facilities. not sure whether the timing is not correct or not, a lot of shop are closed during the night of my stay (it's hard to look for dinner place).
Dear Mohd, Thank you for staying with us. Appreciate your comments and look forward to welcoming you again.
Cititel Express Ipoh