Cititel Express Ipoh

Cititel Express Ipoh

No 2, Jalan S.P. Seenivasagam, Kampung Jawa, Ipoh, Malaysia, 30000
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Superior Twin Cititel Express Ipoh
Superior Twin
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    Interior view Cititel Express Ipoh
    Bathroom Cititel Express Ipoh
    Bathroom Cititel Express Ipoh
    Superior Triple Cititel Express Ipoh
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     Cititel Express Ipoh

    Guest reviews

    7.6
    Very good
    /10
    (3348 reviews)See what guests said
    8.0
    Very good

    "Location is very suitable for traveler."

    Lee

    -

    January 2, 2019

    8.0
    Excellent cleanliness
    Recommended by 89% of guests

    Property highlights

    • 600 meters to public transportation

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Breakfast [free]

    This property is in high demand!Booked 18 times since yesterday | 11 travelers are looking at this property right now
    Excellent
    Location
    8.1
    See map
    Excellent location - Inside city center
    Nearby
    Popular
  • FMS Bar60 m
  • Ipoh Mural Art Trail160 m
  • Masjid India Muslim210 m
  • Concubine Lane250 m
  • Meiko Kaiso Shop280 m
  • St Michael's Institution280 m
  • Miners' Arms280 m
  • Tourist Information Centre290 m
  • HSBC Bank290 m
  • Ho Yan Hor Museum300 m
  • Value for money7.9
    Distance to city center0.5 km
    Location rating8.1
    Nearest airportSultan Azlan Shah Airport (IPH)
    Distance to airport3.9 km
    Select your room
    7.8
    Very good
    Room comfort & quality
    Deluxe Quad
    Deluxe Quad
    ...
    • Room size: 32 m²/344 ft²
    • River view
    • 2 queen beds
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    Superior Triple
    Superior Triple
    ...
    • Room size: 22 m²/237 ft²
    • Park view
    • 1 queen bed or 1 single bed...
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    Superior Queen
    Superior Queen
    ...
    • Room size: 19 m²/205 ft²
    • River view
    • 1 queen bed
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    Superior Twin
    Superior Twin
    ...
    • Room size: 19 m²/205 ft²
    • City view
    • 2 single beds
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    Standard Twin - No Window
    Standard Twin - No Window
    ...
    • Room size: 20 m²/215 ft²
    • No Windows view
    • 2 single beds
    Enter dates to see prices
    Double Superior
    Double Superior
    ...
    • Room size: 19 m²/205 ft²
    • Shower
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    Superior With Breakfast
    Superior With Breakfast
    ...
    • Shower
    • Shared bathroom
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    Double Superior
    Double Superior
    ...
    • Shower
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    Superior Double/Twin
    Superior Double/Twin
    ...
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      Deluxe Double/Twin
      Deluxe Double/Twin
      ...
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        Have a question for Cititel Express Ipoh?

        What people love about the property

        • 8.8
          Excellent

          "Location is great, nearby to the old town of Ipoh and plenty of good food"

          ELISA

          |

          January 2, 2019

        • 8.0
          Very good

          "Located strategically in the city centre, check in/out process was smooth and cleanliness is just superb."

          SITI A.

          |

          January 5, 2019

        • 10.0
          Exceptional

          "Very nice location and room"

          NG

          |

          December 22, 2018

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        More about Cititel Express Ipoh

        More about Cititel Express Ipoh

        6.4
        Good

        "Room is clean and plenty of entertainment as they have great..."

        shankaran

        |

        December 30, 2018

        An overview

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        What they offer

        9.2
        Exceptional

        "A nice hotel is as good as how well its basics works."

        Lee

        |

        December 31, 2018

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Announcements

        From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

        Real reviews from real guests

        Agoda Reviews (3348)Booking.com Reviews (2280)
        7.6
        /
        10
        Cleanliness8.0
        Facilities6.7
        Location8.1
        Room comfort and quality7.8
        Service7.5
        Value for money7.9
        Provided by verified guests of Agoda
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        All guests (3348)
        All room types

        Show reviews that mention 

        Showing 1702 verified guest comments
        12345
        8.8
        Excellent
        Rossuhaila from Malaysia
        Solo traveler
        Superior Queen
        Stayed 1 night in March 2019
        Overall stay is good”
        Good facilities BUT breakfast was quite disappointing which served only plain 'goreng-goreng' , bread, some cakes and coffee/tea. No protein or at least scramble egg / half boiled egg. Other hotels can serve more choices with the same hotel rate.
        Reviewed March 06, 2019
        Dear Rossuhaila, Firstly, thank you for staying at Cititel Express Ipoh. Please to inform that the management is in the midst of discussion with the café operator as to upgrade the breakfast menu. We have Room Only rate, if in case you would like to enjoy Ipoh local food. Many restaurants available at Ipoh Old Town (behind our hotel).
        Responded March 06, 2019
        Cititel Express Ipoh
        8.4
        Excellent
        SWEE from Malaysia
        Couple
        Standard Twin - No Window
        Stayed 1 night in February 2019
        Excellent”
        Good location near to the Cubic Lane. Room is clean, neat and comfortable. I left my soft toys in the hotel, and call the Hotel the following day the hotel staff manage to found it and courier back to me. Thank you very much.
        Reviewed February 26, 2019
        Dear Swee, Thank you for staying at Cititel Express Ipoh. Yes indeed the location is great, nearby Ipoh Heritage Walk. You can easily enjoy Ipoh local food, drinks, desserts, visit museums and other attractions.
        Responded March 04, 2019
        Cititel Express Ipoh
        6.8
        Good
        ANG from Malaysia
        Family with young children
        Deluxe Quad
        Stayed 1 night in March 2019
        Good”
        Need to look into the parking arrangement in between hotel guest and hotel team. I was very upset that no parking available when i booked and checked in here. The Nepal guy security was unable to deliver the good arrangement, and asked me to drive about 300m away hotel to park my vehicle, somemore it was still raining at that moment. Hotel shall arrange the service and assist the hotel guest to park the vehicle if it is not same building. Please relook into this arrangement.
        Reviewed March 04, 2019
        Dear Ang, On behalf of the management, we would like to apologize regards to the parking issue. The parking at basement is based on first come first serve basis. Please to inform that we have car jockeys that can help you to park your car in case you are having difficulties (jockeys only available on weekends, school and public holidays).
        Responded March 05, 2019
        Cititel Express Ipoh
        10.0
        Exceptional
        Ibrahim from Malaysia
        Business traveler
        Superior Queen
        Stayed 1 night in February 2019
        Favourite hotel in Ipoh ”
        good location, good size for the price given (express hotel), best of all is the in house movie channel provided.
        Reviewed March 04, 2019
        Dear Ibrahim, We are glad to hear that you have enjoyed your stay with us. Can’t wait to welcome you again.
        Responded March 05, 2019
        Cititel Express Ipoh
        10.0
        Exceptional
        Khuan-chuen from Australia
        Family with young children
        Deluxe Quad
        Stayed 2 nights in February 2019
        Excellent hotel as always”
        Stayed here second time round to visit relatives for CNY. I booked the Quad room and it is clean and tidy. Ganesin and the rest of front office staff were friendly and helpful. I also booked my car there, so it was a one stop service for me, very convenient and happy overall.
        Reviewed February 25, 2019
        Dear Khuan-chuen, Really happy to know that you had a pleasant stay with us. Please stay with us again whenever you come to Ipoh.
        Responded February 28, 2019
        Cititel Express Ipoh
        8.4
        Excellent
        Abner
        Couple
        Superior Queen
        Stayed 1 night in February 2019
        Parking ”
        I love everything about this hotel. The rooms are clean, facilities incredible and such a warm atmosphere. The location is also strategic but not well planned. There's no ample parking space especially to drop or to check in. Only one car can park or wait at the entrance. I had to go few rounds to find a place to park just to check in. It's also very dangerous especially if you need to get down and carry your belongings from the car boot. Cars were speeding like mad ( i had to park at the corner). Its really dangerous if you're bringing your wife ( if she's pregnant ) & kids.
        Reviewed February 25, 2019
        Dear Abner, Thank you for staying with us. We understand the troubles that you had gone through. We do advise to pick up or drop off guests at back lane of the hotel for guest’s safety purpose.
        Responded February 25, 2019
        Cititel Express Ipoh
        6.0
        Mokhtar from Singapore
        Couple
        Superior Queen
        Stayed 1 night in February 2019
        I’ll ”
        Your front desk shoul practice first-come-first serve basic. Your front desk staff allow incoming guess to jump queue trying to register. Front desk staff should encourage all guess toqueue instead of entraining the aggressive and demanding guess first.
        Reviewed February 25, 2019
        Dear Mokhtar, Thank you for staying with us. Appreciate your comments. We will forward this message to the respective department and improve our service in future. Look forward to welcoming you again.
        Responded February 25, 2019
        Cititel Express Ipoh
        5.2
        DANIEL from Malaysia
        Couple
        Superior Queen
        Stayed 1 night in November 2018
        Parking & Check In”
        They have basement parking which are guarded by foreign security guard. They have empty space and yet they put a CONE reserved it. Every car that want to park at their automated lift car park need to take a risk by them removing your car antenna. this is not acceptable. I need to argue then only they open up the empty lot for me to park. I would not let them touch my car. Dont have a proper PIC that know how to drive (local) to manage the parking too. Check in take very long. No proper system. Room not ready on time too.
        Reviewed February 22, 2019
        Dear Daniel, Thank you for staying with us. Appreciate your comments. We will forward this message to the respective department and improve our service in future. Look forward to welcoming you again.
        Responded February 25, 2019
        Cititel Express Ipoh
        8.4
        Excellent
        Royston from Malaysia
        Solo traveler
        Superior Queen
        Stayed 1 night in February 2019
        Afford Simple Hotel ”
        Second time stay. Could be better stay. Air condition in Room 903 not working well. Very warm in room even turn 16 & High fan speed. Thank god over night stay only. Should have boiler/coffee pot in room also to boil water as you provide two sachets of 3-1 coffee.
        Reviewed February 03, 2019
        Dear Royston, Thank you for your continuous support to Cititel Express Ipoh. We will forward this message to the respective department and improve our service in future. Look forward to welcoming you again.
        Responded February 04, 2019
        Cititel Express Ipoh
        10.0
        Exceptional
        Mohd from Malaysia
        Solo traveler
        Superior Queen
        Stayed 1 night in January 2019
        Exceptionally Good”
        the room is good in terms of privacy, cleanliness, view ( got a view facing the river and at night the view is magnificent) and facilities. not sure whether the timing is not correct or not, a lot of shop are closed during the night of my stay (it's hard to look for dinner place).
        Reviewed January 21, 2019
        Dear Mohd, Thank you for staying with us. Appreciate your comments and look forward to welcoming you again.
        Responded January 24, 2019
        Cititel Express Ipoh
        8.0
        Excellent
        Yob from Malaysia
        Couple
        Superior Twin
        Stayed 2 nights in January 2019
        Location and friendly ”
        Pros....staff are friendly and room amenities are quite good as a 3star Con....breakfast are too simple lack of the normal Malaysian breakfast... Other 3star hotel that we come across has better mixed and a complete range of breakfast
        Reviewed January 15, 2019
        Dear Yob, Firstly, thank you for staying at Cititel Express Ipoh. Please to inform that the management is in the midst of discussion with the café operator as to upgrade the breakfast menu. We have Room Only rate, if in case you would like to enjoy Ipoh local food. Many restaurants available at Ipoh Old Town (behind our hotel).
        Responded January 21, 2019
        Cititel Express Ipoh
        9.2
        Exceptional
        Lee from Malaysia
        Solo traveler
        Superior Queen
        Stayed 1 night in December 2018
        GREAT LOCATION!”
        Lack of consistency in room standards. Am talking about the air-con and shower pressure. Stayed twice. 1st time okay (room 710) . 2nd time (room 819): air con not cold enough despite maximum setting and shower pressure lower than previous. Please guys: satisfaction is key. a nice hotel is as good as how well its basics works. Prime location right smack in Ipoh old town, with access to all the great food and attraction (e.g. Concubine Lane). On each floor: A very nice set up area with water dispenser and ironing board. Good view (city/river). High floor: Feels cool at night, not stuffy. TV: Dedicated MOVIE channel. No Astro. A few local channels. Candy/instant noodle/drinks dispenser on lobby level.
        Reviewed December 31, 2018
        Dear Lee, Thank you for your continuous support to Cititel Express Ipoh. Appreciate your comments. We will forward this message to the respective department and improve our service in future. Look forward to welcoming you again.
        Responded January 05, 2019
        Cititel Express Ipoh
        8.0
        Excellent
        Carolyn from Malaysia
        Family with teens
        Superior Queen
        Stayed 1 night in December 2018
        Simple yet Satisfactory”
        Hotel is near to main town attractions..easy to find nice food around..clean with basic amenities..check in process can be improved on speed..although limited car park space but staff is ready to direct you to another parking lot opposite..overall is good..
        Reviewed December 10, 2018
        Dear Carolyn, Thank you for staying with us. Appreciate your good comments and look forward to welcoming you again.
        Responded December 27, 2018
        Cititel Express Ipoh
        7.2
        Very good
        Deborah from United Kingdom
        Couple
        Superior Queen
        Stayed 2 nights in February 2019
        Very good”
        The hotel is in a good location for the old town, some impressive buildings and the river. There are not many places in the vicinity to eat after 6pm if you want to eat local food and don’t have transport. The hotel can provide breakfast if ordered. Our room overlooked the river, city and mountains and there was no traffic noise despite being on a main road. The room and showeroom were modern with enough storage space and hangers, bed was comfortable and there was a safe. Hot water is available along the hallway to make hot or cold drinks but as we don’t drink 3 in 1 powdered coffee, this was unsatisfactory. I was informed that tea cannot be provided.
        Reviewed February 20, 2019
        Dear Deborah, Thank you for staying with us. Appreciate your comments. We will forward this message to the respective department and improve our service in future. Look forward to welcoming you again.
        Responded February 25, 2019
        Cititel Express Ipoh
        9.6
        Exceptional
        As from Malaysia
        Family with young children
        Superior Triple
        Stayed 2 nights in February 2019
        Very clean Hotel”
        This hotel very clean and new. Some more location near town area and easy find local famous restaurant. 100 HD free movies to enjoy. Free Shuttle Van to some famous area like Ipoh Parade Mall. Only basement parking limited but outdoor hotel parking just opposite cross road and walking distant less than 2 mins. Recommended to all.
        Reviewed February 11, 2019
        Dear As, Thank you for staying with us. Appreciate your good comments and look forward to welcoming you again.
        Responded February 14, 2019
        Cititel Express Ipoh
        7.2
        Very good
        Hazwan from Malaysia
        Family with teens
        Deluxe Quad
        Stayed 1 night in February 2019
        Centrally located within old town. ”
        The corner room are quite big and the beds are comfy. Some room overlooking the park while some against river view. Rooms are alright but can be cleaner. Everything’s work well and there’s free Movies in room for viewing. There’s no bay for entrance which is hard to unload by the roadside. Parking 100m away seems to be safe and secure.
        Reviewed February 07, 2019
        Dear Hazwan, Thank you for staying with us. Appreciate your comments and look forward to welcoming you again.
        Responded February 16, 2019
        Cititel Express Ipoh
        10.0
        Exceptional
        wei from Malaysia
        Family with young children
        Superior Twin
        Stayed 1 night in November 2018
        Quality hotel with helpful security & receptionist ”
        The location & cleanliness I give 10/10. 2 single bed still can fit in 1 baby playpen for my 2 month old baby. Room quite big and this is the third time I stayed here. Maybe can try to provide baby cot for customer like us. Receptionist quite helpful with storage our ice brick & security well arrange for my big car(vellfire). Keep it on this attitude for my future stay. Definitely will come back again. Cons: (Carpark) The only issue not good is only the parking bay, very less parking for guests and I really do not like it the car park at the primary school because I with 2 children that 2 years old n 2 months old.
        Reviewed December 01, 2018
        10.0
        Exceptional
        wei from Malaysia
        Family with young children
        Superior Twin
        Stayed 1 night in November 2018
        Perfect! ”
        The location & cleanliness I give 10/10. 2 single bed still can fit in 1 baby playpen for my 2 month old baby. Room quite big and this is the third time I stayed here. The only issue not good is only the parking bay, very less parking for my vellfire/guest.
        Reviewed December 01, 2018
        Dear Wei, Thank you for your continuous support to Cititel Express Ipoh. We will forward this message to the respective department and improve our service in future. Look forward to welcoming you again.
        Responded December 07, 2018
        Cititel Express Ipoh
        9.2
        Exceptional
        Alina from Malaysia
        Couple
        Superior Twin
        Stayed 3 nights in November 2018
        Exceptional”
        Modern rooms and facilities and a nice position to visit Ipoh! The staff is very friendly. Two little things that I didn‘t like: We had a non-smoking room but sometimes there were a smell... and the air shaft in the bathroom was very mouldy.
        Reviewed November 28, 2018
        Dear Alina, Thank you for staying with us. Appreciate your comments. We will forward this message to the respective department and improve our service in future. Look forward to welcoming you again.
        Responded December 01, 2018
        Cititel Express Ipoh
        10.0
        Exceptional
        Jatuphon from Thailand
        Group
        Superior Twin
        Stayed 1 night in November 2018
        Exceptional”
        โรงแรมอยู่ในทำเลที่ดี โรงแรมอยู่ใกล้กับสถานีรถไฟ และตัวเมืองเก่า สามารถเดินเที่ยวได้อย่างง่ายดาย ใกล้โรงแรมมีร้านอาหารหลายร้าน ตอนเช็คอินมีปัญหาในการเคลียร์ห้องพักของทางโรงแรม ซึ่งเราเดินทางมาถึงโรงแรมประมาณเกือบบ่ายสองโมง แต่กว่าจะได้เช็คอินเข้าพักก็บ่ายสามโมงกว่า ห้องพักกว้าง สะอาด อาหารเช้ามีให้เลือกไม่มากนัก พนักงานบริการดีให้ข้อมูลการท่องเที่ยวได้ดี เต็มใจให้บริการกับลูกค้า The hotel is in a great location. Hotels near Railway Station And the old town. You can walk easily. There are many restaurants near the hotel. Hotel have problem about clear room for customer. We arrive at the hotel for almost two o'clock. But it will check in at three o'clock in the afternoon, Hotel big room and clean. breakfast is not much to choose. Staff provide tourist information as well and good service mind.
        Reviewed November 13, 2018
        Dear Jatuphon, Thank you for staying with us. Appreciate your comments. Please stay with us again whenever you come to Ipoh.
        Responded November 17, 2018
        Cititel Express Ipoh
        12345
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        Cititel Express Ipoh
        |Very good 7.6
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        • Excellent location
        • Ho Yan Hor Museum
        • Ipoh Railway Station is within 0.6 km