7.8
Very good
1.9% this month
/10
(8,166 reviews)See what guests said
Highly rated by guests – 86% would recommend
Highly rated by guests – 86% would recommend
Housekeeping470
View52
Car Park47
See map
8.3

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
FMS Bar 60 m
22 Hale Street 140 m
Art of OLDTOWN 160 m
Ipoh Mural Art Trail 160 m
Masjid India Muslim 160 m
Padang Ipoh 190 m
Ipoh Padang 190 m
Guan Yin Temple 200 m
I vith u 230 m
Residence and Law Office of the Seenivasagam Brothers (#16) 250 m
Nearby landmarks
Art of OLDTOWN 160 m
Concubine Lane 250 m
Ho Yan Hor Museum 300 m
Ipoh World at Han Chin Pet Soo 300 m
Funtasy House Trick Art 360 m
Ipoh Railway Station 580 m
Perak Tong Cave Temple 3.43 km
Kek Lok Tong Cave Temple and Zen Gardens 5.49 km
Sam Poh Tong Cave Temple 5.65 km
Lost World of Tambun 8.99 km
Cititel Express Ipoh

"The staff is very nice after my checked in."

Onpreeya - March 19, 2020
Superior Triple - Room plan Cititel Express Ipoh
Lobby Cititel Express Ipoh
Exterior view Cititel Express Ipoh
See all 37 photos
Removed from saved list
Free Wi-Fi
2019

Cititel Express Ipoh

No 2, Jalan S.P. Seenivasagam, Kampung Jawa, Ipoh, Malaysia, 30000 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Close to Art of OLDTOWN
Within 160 m of property
Attention

This property is in high demand!

3 travelers have booked today.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • 530 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Blackout curtains

Cheaper than 93% of all properties in Ipoh in the last 24 hoursCompared to 859 Ipoh properties at Agoda for various dates
Value for money8.1
Location rating8.3
Nearest airportSultan Azlan Shah Airport (IPH)
Distance to airport3.9 km

Rooms available at Cititel Express Ipoh

Very good
Room comfort & quality
7.8
Deluxe Quad
...
  • Room size: 32 m²/344 ft²
  • River view
  • 1 queen bed and 2 single be...
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Superior Queen
...
  • Room size: 19 m²/205 ft²
  • River view
  • 1 queen bed
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Superior Triple
...
  • Room size: 22 m²/237 ft²
  • Park view
  • 1 queen bed and 1 single be...
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Executive Quad Room
...
  • Room size: 32 m²/344 ft²
  • Street view
  • 2 queen beds
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Deluxe Triple Room
...
  • Room size: 31 m²/334 ft²
  • Park view
  • 1 queen bed and 1 single be...
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Superior Twin
...
  • Room size: 19 m²/205 ft²
  • City view
  • 2 single beds
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Twin Standard
...
  • Shower
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Room with No Window
...
  • Shower
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标准双床房(无窗)
...
  • Shower
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Standard Room
...
  • Shower
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Frequently asked questions

What time is check-in and check-out at Cititel Express Ipoh?

Check-in is from 01:00 PM, and check-out is until 02:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Cititel Express Ipoh?

For those who wish to drive their own cars, Cititel Express Ipoh has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel.

Is breakfast offered at Cititel Express Ipoh?

Wake up to a great buffet breakfast at Cititel Express Ipoh. Adults can enjoy breakfast offered with an additional charge of 16 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Cititel Express Ipoh?

Cititel Express Ipoh features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can business events be hosted at Cititel Express Ipoh?

On-site venues and convenient event services make Cititel Express Ipoh an ideal choice for hosting events such as seminars, corporate events and meetings. The 3 venues can accommodate up to 140 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Cititel Express Ipoh?

Cititel Express Ipoh does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Cititel Express Ipoh

  • 9.2
    Exceptional
    Cleanliness

    "Great location, nice clean room."

    Nurul

    |

    February 22, 2020

  • 9.6
    Exceptional

    "Overall, it was a great stay."

    Azfarina

    |

    March 10, 2020

  • 10.0
    Exceptional
    Location

    "The location is very good."

    Onpreeya

    |

    March 19, 2020

Property ranking|Compared to 859 Ipoh properties
See all rankings
Room comfort score
7.8/10
Cheapest price score
Room size
23 sqm.
Location score
8.2/10
Better than
96
%
of Ipoh properties
Better than
93
%
of Ipoh properties
Bigger than
91
%
of Ipoh properties
Better than
88
%
of Ipoh properties
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Overall rating:
7.8
Very good
8,166 reviews
Cleanliness
8.1
Facilities
6.9
Location
8.3
Read all reviews >
What travelers say they love:
The room is spacious enough for 3 person.
Azfarina from Malaysia
Group
More about Cititel Express Ipoh

More about Cititel Express Ipoh

As a brand committed to offering a safe and clean accommodation, Cititel Express Ipoh is taking all pro-active hygiene measures and protocols to maintain the trust and confidence of guests. This is vital as to provide reassurance and piece of mind to all guests. New norm, deep cleaning and disinfection are embraced and done daily at all public areas and rooms.

Cititel Express Ipoh is strategically located in Ipoh Old Town, therefore, this is the popular pick for both business and leisure travellers. Business district, attractions and food heaven are just a stone throw away. These are Must-See and Must-Eat in Ipoh.

To meet guest’s expectation and for full satisfaction, Cititel Express Ipoh emphasises more on room comfort, quality, excellent service and value for money. Guests may enjoy free high-speed Wi-Fi with maximum of 4 devices, Free video on demand with more than 100 HD movies, Free early check-in and check-out for up to 2 hours, Free face mask, 42” IPTV, 24-hour security, 24-hour front desk, facilities for disabled guests, newly renovated café on the highest floor and on premise 7Eleven convenience store.

With total of 210 rooms and different room types as well as the modern function halls, Cititel Express Ipoh is definitely an option for solo traveller, couples, families and small groups. Whatever your reason for visiting Ipoh, Cititel Express Ipoh is the perfect venue for an exhilarating and exciting break away. SMART CLEAN SIMPLE!

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Most talked about facilities

Housekeeping
343 mentions
Car Park
245 mentions
Breakfast
172 mentions
Food & Dining
29 mentions

What they offer

7.6
Very good
Cleanliness

"Basic, simple and clean room."

Choo

|

March 10, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Asian
Halal

Restaurants on site

Cafe @ R Floor
Cuisine:Local, Malaysian
Menu:A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Cititel Express Ipoh from real guests

Overall rating
7.8
Very good
From 8166 reviews
8.2Location
8.0Cleanliness
8.0Value for money
Agoda Reviews (6020)Booking.com Reviews (2146)
Rating via Agoda7.8
/
10
Cleanliness8.1
Facilities6.9
Location8.3
Room comfort and quality7.8
Service7.8
Value for money8.1
High score for Ipoh
Rating
9+ Exceptional (534)
8-9 Excellent (407)
7-8 Very Good (825)
6-7 Good (366)
<6 Below Expectation (456)
Time of the year
Mar - May (517)
Jun - Aug (671)
Sep - Nov (699)
Dec - Feb (701)
All guests (6020)
All room types
All languages

Show reviews that mention 

Showing 2588 verified guest comments
12345
9.2
Exceptional
Jay from United States
Solo traveler
Superior Queen
Stayed 1 night in August 2017

Great location and value near historic Ipoh”

Cititel Express was an excellent value choice for my train journey visit to Ipoh. The location was excellent - a reasonably easy and immensely enjoyable walk from historic train station along a heritage route to hotel, which took me only 5-10 minutes. Charming restaurants in Old Town - (I went to Burps & Giggles for breakfast, which I recommend), are only a few minutes walk away. In the morning I ran along the Kinta Riverfront trail and adjacent parks from immediately in front of the hotel, creating a nice 2-kilometer loop past locals doing morning tai chi and dance routines. My 10th floor room facing east had views of the nearby limestone hills and modern buildings newer section of Ipoh along with more distant mountains. The room itself was clean, quiet and comfortable. The reception was very friendly I would certainly choose Cititel Express again. Otherwise, the nearby Container Hotel looked like the other great location for visiting the charming historic section of Ipoh and being within walking distance of the train station.

Reviewed August 16, 2017

Dear Valuable Guest, Thank you for choosing Cititel Express Ipoh and appreciated your positive feedback We're glad to hear that from you Looking forward for your next visit in our hotel.

Responded August 25, 2017
Cititel Express Ipoh
9.6
Exceptional
NALEENA from Indonesia
Solo traveler
Superior Queen
Stayed 1 night in January 2020

1 night stay”

Close to the Railway station. Took ets from Kl Sentral to Ipoh. Walked about 600metres from the train station to Cititel Express. It's a basic hotel. Stayed one night here. Walking distance to the Gerbang Malam night market. Explored nearby eatery like the " Miker" restaurant across the Ipoh club field. And few other eating place. Could observed the British Colonial buildings such as the Royal Ipoh Club, the High Court and the Magistrate Court also the Railway station itself.

Reviewed January 17, 2020

Dear Naleena, It is our pleasure to have you stayed with us during your recent trip in Ipoh. Hopefully to see you again in near future.

Responded January 18, 2020
Cititel Express Ipoh
8.7
Excellent
Chin from Malaysia
Family with teens
Superior Triple
Stayed 1 night in August 2015

Pleasant stay at Cititel Express Ipoh”

It is very clean, rooms are reasonably spacious, and it is located close to town centre where nice food is easily available.

Our family stay at Cititel Express Ipoh was a very pleasant one. The hotel is very clean and well kept. The staff at the check-in counter and at the basement parking are polite and helpful. Our stay at the hotel is very peaceful and quiet. Our room on the 12th floor has a very nice view of the city and the surrounding hills. The first time out we had some difficulties locating and returning to the hotel. Subsequently it was no problem when we got used to the location and traffic flow. Will return and recommend to the hotel to others.

Reviewed September 03, 2015

Dear Valued Guest, Thank you for your stay with us and for sharing your experience with other travelers.

Responded February 22, 2018
Cititel Express Ipoh
8.4
Excellent
Joyce from Malaysia
Couple
Superior Queen
Stayed 2 nights in July 2019

Clean, Friendly, All round excellent service!”

We've been staying in Cititel Exp Ipoh for the last 3 yrs. They have not disappointed us at all even when there has been a change of staff, the service has continued in excellence. From the location of the hotel to the basic services they provide (not forgetting the excellent in-house entertainment), and the cleanliness of the hotel, we have found Cititel Express Ipoh very homely to us. The staff at Cititel Express have been simply outstanding (including the temporary trainee staff) which has caused us to keep returning and we look forward to our next visit!

Reviewed August 12, 2019

Dear Joyce, Thank you for your continuous support to Cititel Express Ipoh. Appreciate your good comments and can’t wait to welcome you again.

Responded August 14, 2019
Cititel Express Ipoh
9.6
Exceptional
Huong from Vietnam
Group
Superior Twin
Stayed 1 night in April 2019

Exceptional”

Very satisfy with my stay at Cititel Express. It locates in the heart of the attractions - just a short walking to the Ipoh railway station, Clock tower, and Old town. The room (Superior Twin) looks exactly as in the photo - very spacious, clean and modern. The staff are friendly and helpful. I will recommend this place and I will definitely stay here again!

Reviewed May 04, 2019

Dear Huong, It is our pleasure to have you stayed with us during your recent trip in Ipoh. Hopefully to see you again in near future.

Responded May 07, 2019
Cititel Express Ipoh
8.8
Excellent
Andy from Singapore
Couple
Superior Queen
Stayed 2 nights in March 2016

Good newly renovated Cititel”

Being a frequent guest in Cititel Penang, I'm pleasantly surprised by Cititel Ipoh. The Front desk Manager greeted us every time we pass by and made the effort to chat with us, from recommendation of local food to areas for improvement. The interesting part is the free video on demand with hundred over movies to watch from the room's smart TV. Unfortunately, it would be great if they retained the local radio channel like Cititel Penang, as I preferred to have some music while sleeping. Location wise, not too far but heck, the taxis are affordable and the front desk staffs are ever ready to dial a cab for you after informing you the price to your destination. Overall a pleasant experience just that Ipoh didn't have much to venture during our weekdays stay.

Reviewed March 24, 2016

Dear Valued Guest, Thank you for your stay with us and for sharing your experience with other travelers.

Responded February 22, 2018
Cititel Express Ipoh
10.0
Exceptional
Tahir from Malaysia
Family with young children
Superior Queen
Stayed 1 night in June 2018

Very Economical & Well maintained ”

I was travelling back to my home town Kajang from Penang after finishing my raya holidays. i left from Penang around 1pm and after 4hrs on the road i could only cover 100KM i felt very tired and thought i cant continue because it was still very busy and traffic was jammed, so i decided to take exit to Ipoh and stayed in Cititel hotel for a night and left for home early morning. it was very easy to book through agooda, the price was offer on website was amazing for this hotel for a short stay. it was very clean room was not very big or not very small i would say it was good enough for me and my wife with 2 kids under 5 year. There was no pool but it was ok, the location was good in the city center to access. they have their own car park so there was no problem for parking also. break fast was very limited with not many options (was ok for the price we paid) Air condition was very good and they have iron station on each floor there was a water dispenser also to get hot and cold water.

Reviewed June 20, 2018

Dear Tahir, Really happy to know that you had a pleasant stay with us. Please stay with us again whenever you come to Ipoh.

Responded June 26, 2018
Cititel Express Ipoh
9.2
Exceptional
LIM from Singapore
Family with teens
Superior Triple
Stayed 1 night in June 2019

Good Movie Channel!”

Cititel Express Ipoh has a free movie channel which has the latest movies. Most hotel I been to in Malaysia don't even have decent TV reception yet Cititel's TV steaming is good quality. Impressed!

Reviewed June 28, 2019

Dear Lim, We are glad to hear that you have enjoyed your stay with us. Please stay with us again whenever you come to Ipoh.

Responded June 29, 2019
Cititel Express Ipoh
9.0
Exceptional
Choo from Malaysia
Couple
Superior Queen
Stayed 1 night in November 2015

RE: Clean and comfortable”

Location, clean and comfortable

It's a great experience stayed in Cititel Express. The price was reasonable, clean and the most important thing is the TV free movies. We checked in relax and we enjoyed two free movies from the channel given by Cititel Express. I mean you can choose the variety movies from that channel.

Reviewed November 23, 2015

Dear Valued Guest, Thank you for your stay with us and for sharing your experience with other travelers.

Responded February 22, 2018
Cititel Express Ipoh
8.0
Excellent
Mary from Malaysia
Solo traveler
Superior Queen
Stayed 1 night in May 2019

Value for Money”

For various reasons I decided to take a quick trip to Ipoh and opted to stay at the Cititel Express Ipoh. This hotel has exactly what it promises; clean rooms, security, comfort and close to the historical centre. It is located on located on the edge of the historically important town centre and along the equally famous Kinta River. A short 5-minute walk will land in the centre and open up an almost endless array of possible meals and ways to take in the history of the city.

Reviewed June 03, 2019

Dear Mary, It is our pleasure to have you stayed with us during your recent trip in Ipoh. Hopefully to see you again in near future.

Responded June 04, 2019
Cititel Express Ipoh
7.6
Very good
Sherine from Malaysia
Couple
Superior Queen
Stayed 2 nights in August 2020

Cititel Express Ipoh-SOP's following hotel ”

Location wise very good. Easy access by foot, bike or car to nearest tourist spots and makan place. Cititel Express Ipoh is following the SOP's guidelines with temperature checks, hand sanitizer at the lobby, face mask compulsory to wear, face mask disposable bin place at the lobby and physical distancing are adhere too. Parking space (car / bikes) are available at the basement but not on the front of the hotel entrance. Please place a traffic cone to informed that it is no parking as it is blocking to the entrance of the hotel lobby. Room (#803 - Superior deluxe KB) - Aircond is not cool enough even after leaving the aircond on for few hours (5 hours to be exactly). Blower is working but the just not gettin cool enough. Room are spacious for 2 persons. Toilet, water pressure and water heater are working fine. Other than that, worth to mentioned here too that upon checkin and checkout the Front Receptions staff are great attitude! Thumps up.

Reviewed August 18, 2020

Dear Sherine, Thank you for staying with us. Appreciate your comments and look forward to welcoming you again.

Responded August 18, 2020
Cititel Express Ipoh
9.2
Exceptional
SITI from Malaysia
Solo traveler
Superior Twin
Stayed 1 night in September 2020

Totally my favourite hotel in Ipoh from now on!”

general review: - in front of Padang Ipoh, easy to have a morning/evening jog - nearby Ipoh KTM station / many ootd places - walking distance from Ipoh Mural @ Street Arts - across the Padang Ipoh from Miker Cafe / Old Town White Coffee / Ipoh Tourism Center - rooms have basic necessities (hairdryer/shower gel/amenities kit) - have hot shower - helpful FO staff & security staff Cons: - cleanliness could be better (a lot of hairs in the bathroom/room floor) - toilet bowl could be cleaner (room 1107) - room smelling of cigarette smoke (although it was mentioned a non-smoking room) - limited parking - using elevated parking (have to leave car keys at security)

Reviewed September 22, 2020

Dear Siti, Thank you for staying with us. Appreciate your comments. We will forward this message to the respective department and improve our service in future. Look forward to welcoming you again.

Responded November 02, 2020
Cititel Express Ipoh
8.8
Excellent
Mohd from Malaysia
Solo traveler
Superior Queen
Stayed 1 night in August 2018

As promised, Smart, Clean & Simple!”

This is my second stay with Cititel Express brand hotel. My first stay was at Cititel Express Penang. They truly deliver what they promised. Everything is in good condition. The staff is polite. The only cons is limited parking space. The hotel also situated at the corner of the road with almost no space for loading/unloading. Other than that it was a good stay.

Reviewed August 19, 2018

Dear Mohd, Thank you for staying at Cititel Express Ipoh. Appreciate your good comments and look forward to welcoming you again.

Responded August 22, 2018
Cititel Express Ipoh
9.2
Exceptional
Jia from Malaysia
Couple
Superior Queen
Stayed 1 night in August 2019

Overall good stay ”

Location was great, as is nearby the concubine street Ipoh (walking distance). Room is clean, but got some ants around. They set up water dispenser on each floor, is was great. Carpark is limited on that building itself, but Cititel able to overcome the problem. They have an open space carpark just opposite the hotel, please follow the hotel's guard instruction, if not you might park at some expensive basement.

Reviewed August 05, 2019

Dear Jia, We are glad to hear that you have enjoyed your stay with us. Can’t wait to welcome you again.

Responded August 05, 2019
Cititel Express Ipoh
9.2
Exceptional
NGAN from Malaysia
Family with young children
Superior Twin
Stayed 1 night in December 2018

Highly recommended!”

Friendly staff, well-maintained room, efficient service over reception/counter, enjoyable with up-to-date movies in room, cold & windy air-con, good location near to town, reasonable/acceptable room charges. The only drawback is limited parking within hotel. However, a spacious outdoor parking opposite hotel is provided. Good job, Cititel Ipoh!

Reviewed June 04, 2019

Dear Ngan, Thank you for staying with us. Appreciate your good comments and look forward to welcoming you again.

Responded June 04, 2019
Cititel Express Ipoh
9.2
Exceptional
SRIDEVI from Malaysia
Family with teens
Superior Twin
Stayed 1 night in October 2018

Definitely will stay again”

Location is ideal, in-between old and new town Ipoh. Good location if you want to check out mural art, ipoh food etc less than 200m. 400m walking distance from Ipoh Railway Station. Easy Access to Grab anytime. Room was clean , had hair dryer, water & coffee sachet. No jug kettle since they have a water dispenser at every floor. There's a safe box too. They should provide toiletries like toothbrush & shampoo. No regrets staying here. I would certainly stay here again. Their reception staff were a little slow but they were very friendly. Need to buck up a little.

Reviewed October 30, 2018

Dear Sridevi, Thank you for staying with us. Appreciate your good comments and look forward to welcoming you again.

Responded November 01, 2018
Cititel Express Ipoh
9.2
Exceptional
Ainaa from Malaysia
Group
Deluxe Quad
Stayed 2 nights in September 2020

Great Location”

We enjoy our stay at Cititel Ipoh. The minus part was only the parking where the hotel has a very, very limited parking space. So, they initiate the automate multi-storey parking BUT the Security Guard will asked to leave your car key at the Guard Post without any documentation or even ask for at least our room number. So we insisted to park at the higher level because we won't need to leave our car key.

Reviewed September 21, 2020

Dear Ainaa, Thank you for staying with us. We are sorry to hear that you were not happy to leave your car key at the security office. This is the procedure that the security has to comply unless your car is parked on the second tier. Anyway, you will have a copy of the key card for reference.

Responded September 22, 2020
Cititel Express Ipoh
10.0
Exceptional
Arthi from Malaysia
Family with young children
Superior Triple
Stayed 1 night in January 2016

Convenient Location,clean & friendly staff”

I enjoyed staying in Cititel Express Ipoh. Very clean & spacious room.

Reviewed January 27, 2016

Dear Valuable Guest, Thank you for choosing Cititel Express Ipoh We appreciated on your good comments Looking forward on your next visit with us

Responded September 19, 2017
Cititel Express Ipoh
9.2
Exceptional
K from Malaysia
Family with young children
Superior Queen
Stayed 2 nights in February 2020

Fantastic Thaipusam 2020 at beloved Ipoh”

The hotel has wonderful team and they work to really provide acceptable service. The front desk is never saying No to avoid any requests, the security team is ever friendly and helpful and the housekeeping so courteous. Plus the location right at the border of both towns in Ipoh - superb! TQ Cititel for another decent stay...

Reviewed February 11, 2020

Dear K Rajasekaran, It is our pleasure to have you stayed with us during your recent trip in Ipoh. Hopefully to see you again in near future.

Responded February 12, 2020
Cititel Express Ipoh
10.0
Exceptional
Roy from Malaysia
Couple
Superior Queen
Stayed 1 night in May 2019

Excellent location, clean & comfortable room, great movie collection, friendly staff”

Pros: 1) Very friendly staff, very helpful and very humble 2) Rooms well maintained and very clean. Good value for money 3) Very hood movie collection, kept me entertained all the time 4) Very good location, many restaurants located closely and all within walking distance. 5) Parking is very limited but they have a reserved area less than 5 minutes walk from the hotel. Strongly recommended for those going to Ipoh for holidays, don't need to dine in hotel as many wonderful eateries available and Ipoh food is just excellent.

Reviewed May 24, 2019

Dear Roy, Thank you for staying with us. Appreciate your good comments and look forward to welcoming you again.

Responded May 30, 2019
Cititel Express Ipoh
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