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Guestroom, Cititel Express Kota Kinabalu in Kota Kinabalu
Standard Double with window, Cititel Express Kota Kinabalu in Kota Kinabalu
a room with a white refrigerator and a white bed, Cititel Express Kota Kinabalu in Kota Kinabalu
Lobby, Cititel Express Kota Kinabalu in Kota Kinabalu
Interior view, Cititel Express Kota Kinabalu in Kota Kinabalu
Interior view, Cititel Express Kota Kinabalu in Kota Kinabalu
a white toilet sitting in a bathroom next to a wall, Cititel Express Kota Kinabalu in Kota Kinabalu

Removed from saved list

7.7

Very good

11,330 reviews

11,330 reviews

Housekeeping347
Shops60
Car Park43
See map
See map

8.4

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Asia City Complex
50 m
Weston Wetland Park
130 m
Sabah State Mosque (Masjid Negeri Sabah)
140 m
Mamutik Island
140 m
Sabah Tourism Promotion Corporation
150 m
Popular landmarks
Night Market
580 m
Gaya Street Sunday Market
840 m
Kota Kinabalu City Mosque
1.1 km
Signal Hill Observatory Platform
1.3 km
Sabah State Museum
1.7 km
Closest landmarks
DBKK Parking
90 m
Tourism Malaysia
260 m
IT Point
310 m
Warisan Square
390 m
Airworld Travel & Tours
410 m

Cititel Express Kota Kinabalu

No. 1 Jalan Singgah Mata 1, Asia City, Central Business District, Kota Kinabalu, Malaysia, 88000 - See map

In addition to the standard of Clean and Safe, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Central Business District, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sapi Island. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Hygiene Plus

Located in heart of Kota Kinabalu

Check-in [24-hour]

Excellent breakfast

Excellent view

Clean and Safe

Unparalleled Level of Hygiene and Safety for Hotels

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Restaurants

Coffee shop

Laundry service

Room service

This property is in high demand!

14 travelers have booked today.

Value for money7.8
Location rating8.4
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport6.4 km

Rooms available at Cititel Express Kota Kinabalu

Studio Suite
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Standard Single
...
  • Room size: 12 m²/129 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Superior Triple
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 single bed and 1 double b...
Enter dates to see prices
Standard Double with window
...
  • Room size: 13 m²/140 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Standard Twin (With Window)
...
  • Room size: 14 m²/151 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Standard Twin - No Window
...
  • Room size: 14 m²/151 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Standard Double - no window
...
  • Room size: 14 m²/151 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Superior Quad Room
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Standard Double Room with City View
...
  • Room size: 13 m²/140 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Standard Double Sea Facing
...
  • Room size: 13 m²/140 ft²
  • Ocean view
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

Does Cititel Express Kota Kinabalu offer laundry services?

Yes! Cititel Express Kota Kinabalu offers laundry service at your convenience and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your trip. Please contact the property for more information.

What actions does Cititel Express Kota Kinabalu take in terms of hygiene, safety, and cleanliness?

Cititel Express Kota Kinabalu satisfy our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well prepared with sterilizing equipment, temperature check for guests and staff, body thermometer, staff trained in safety protocol, and first aid kit for improved safety precautions and hygiene protocols.

What bars are nearby Cititel Express Kota Kinabalu?

While staying at Cititel Express Kota Kinabalu, enjoy your evening or night out at Q Bar to make the most out of your nightlife.

How many rooms does Cititel Express Kota Kinabalu have?

Cititel Express Kota Kinabalu has a total of 275 rooms.

How long do visitors typically stay at Cititel Express Kota Kinabalu?

Verified past guests that have stayed at Cititel Express Kota Kinabalu had an average nightly stay of 1 night at this property.

At what time of the year is Cititel Express Kota Kinabalu most popular?

Cititel Express Kota Kinabalu's most popular month where verified tourists have stayed the most is in December.

What was the average room rate for Cititel Express Kota Kinabalu been in the past month?

The typical room rate for Cititel Express Kota Kinabalu in the past month is 183.65 MYR, compared to city's average of 163.74 MYR.

What is the typical rating that past Business travelers' have given to Cititel Express Kota Kinabalu?

Past business travelers that have stayed at this property have given Cititel Express Kota Kinabalu an average rating of 7.5. You can look up more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Families with older children have given to Cititel Express Kota Kinabalu?

Verified families with older children that have stayed at this property have given Cititel Express Kota Kinabalu an average rating of 7.6. You can search for more descriptive customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Group travelers have given to Cititel Express Kota Kinabalu?

Past group travelers that have stayed at this property have given Cititel Express Kota Kinabalu an average rating of 7.6. You can look up more detailed customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to Cititel Express Kota Kinabalu?

The nearest train, metro, or bus station is Kinarut, 17250.49 m away from Cititel Express Kota Kinabalu.

Can special events be hosted at Cititel Express Kota Kinabalu?

Modest or intimate occasions like honeymoons can also be managed.

See map

Explore the neighborhood

What people love about Cititel Express Kota Kinabalu

  • 10

    Exceptional
    Cleanliness

    "Very clean and tidy."

    Carol

    |

    May 8, 2023

  • 9.2

    Exceptional
    Cleanliness

    "Good choice to stay in KK - comfortable and clean room with good service staff too!"

    Mandy

    |

    April 7, 2023

  • 7.2

    Very good
    Staff 

    "Location was good and staff was great as well."

    nick

    |

    April 5, 2023

Property ranking|Compared to 1,950 Kota Kinabalu properties
See all rankings
Room comfort score
7.1/10
Cheapest price score
Room size
18 sqm.
Couples review score
7.8/10
Better than
95
%
of Kota Kinabalu properties
Better than
93
%
of Kota Kinabalu properties
Bigger than
89
%
of Kota Kinabalu properties
Better than
85
%
of Kota Kinabalu properties
Overall rating:

7.7

Very good
11,330 reviews
Cleanliness
7.9
Facilities
7.0
Location
8.4
Read all reviews >
What travelers say they love:
Hotel is clean and tidy, the room is cozy and nice.
Theresa from Malaysia
Group
More about Cititel Express Kota Kinabalu

More about Cititel Express Kota Kinabalu

Cititel Express Kota Kinabalu

For travelers who want to take in the sights and sounds of Kota Kinabalu, Cititel Express Kota Kinabalu is the perfect choice. Its convenient location right in the city center allows you more time to see all that Kota Kinabalu has to offer.
Enjoy all that Cititel Express Kota Kinabalu has to offer! Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by Cititel Express Kota Kinabalu makes it easy to plan your day trips, sightseeing, and more around Kota Kinabalu. Guests can enjoy free parking right at the hotel.
Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Cititel Express Kota Kinabalu thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Cititel Express Kota Kinabalu from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find bottled water, a coffee or tea maker, instant coffee and mini bar at your disposal.
Cititel Express Kota Kinabalu also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

Every day at Cititel Express Kota Kinabalu begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry.


Reasons to stay here

Find some of the city's best deals here with rooms 92% cheaper than other options.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 96% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 94% of accommodations in the city.

Show less

Amenities and facilities

Very good
Facilities

7

Most talked about facilities

Housekeeping

596 mentions

Food & Dining

194 mentions

Breakfast

110 mentions

Internet

109 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [nearby]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Closet
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Smoke detector
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels

Food and dining

Breakfast options
  • Asian
Restaurants on site
Peniel Delicacy
  • Cuisine: Local, Malaysian
  • Menu: Buffet, A-la-carte

Location

No. 1 Jalan Singgah Mata 1, Asia City, Central Business District, Kota Kinabalu, Malaysia, 88000
Excellent
Location

8.4

Airports
  • Kota Kinabalu International Airport (BKI)
    6.4 km
  • Labuan Airport (LBU)
    118.6 km
Public transportation
  • South Bus Terminal
    710 m
Hospital or clinic
  • Klinik Lau & Choong
    470 m
Shopping
  • Gaya Street Sunday Market
    840 m
Convenience store
  • 7 Eleven
    300 m
Cash withdrawal
  • ATM
    270 m

What's nearby

Popular landmarks
  • Mamutik Island
    140 m
  • Night Market
    580 m
  • Gaya Street Sunday Market
    840 m
  • Kota Kinabalu City Mosque
    1.1 km
  • Signal Hill Observatory Platform
    1.3 km
  • Sabah State Museum
    1.7 km
  • Tunku Abdul Rahman Marine Park
    8.0 km
  • Manukan Island
    8.0 km
  • Sapi Island
    8.0 km
  • Poring Hot Springs
    14.7 km
Nearby landmarks
  • Asia City Complex
    50 m
  • DBKK Parking
    90 m
  • Weston Wetland Park
    130 m
  • Mamutik Island
    140 m
  • Sabah State Mosque (Masjid Negeri Sabah)
    140 m
  • Sabah Tourism Promotion Corporation
    150 m
  • Golden Screen Cinemas
    190 m
  • Centre Point Sabah
    250 m
  • Tourism Malaysia
    260 m
  • Star City Mall
    280 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Travel time to airport (minutes)30
Extras
  • Breakfast charge (unless included in room price)23 MYR
The property
  • Non-smoking rooms/floorsyes
  • Number of floors12
  • Number of restaurants1
  • Number of rooms 275
  • Year property opened2009
  • Most recent renovation2017

Property announcements

Effective on the 1st November 2017 onwards, the property will be a smoke-free property. Hence, smoking is strictly prohibited within hotel premises.

As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.

In line with the latest SOP mandated by government, kindly be informed that Hotel only accept the guests who have completed 2 doses of vaccination & low risk status in Mysejahtera apps

Reviews of Cititel Express Kota Kinabalu from real guests

Provided by verified guests of Agoda
7.7
/
10
Cleanliness7.9
Facilities7.0
Location8.4
Room comfort and quality7.1
Service7.7
Value for money7.8
High score for Kota Kinabalu
Rating
9+ Exceptional (900)
8-9 Excellent (980)
7-8 Very Good (2,041)
6-7 Good (1,172)
<6 Below Expectation (1,215)
Time of the year
Mar - May (1,867)
Jun - Aug (1,529)
Sep - Nov (1,367)
Dec - Feb (1,545)

Show reviews that mention 

Showing 6,308 verified guest comments
12345
10.0
Exceptional
Muhd from Brunei Darussalam
Solo traveler
Standard Twin (With Window)
Stayed 2 nights in November 2022

Best for Weekend Getaway!”

This is the perfect hotel for a weekend getaway in KK City. The downtown area on Main Street is a best kept secret and the Cititel Express offers everything you need if you don’t feel like venturing out. The staff at this property are all great! They all go above and beyond to make my stay comfortable. Please Cititel Express Hotel, give your staff awards!

Reviewed November 07, 2022

See room deals

10.0
Exceptional
Li from Malaysia
Couple
Standard Double - no window
Stayed 3 nights in July 2022

Strategic Location ”

Location -Located near to the places of interest (e.g. Filipino market, Jesselton Point) and walking distance to the must-try fast food restaurant in Sabah- Borenos! Cleanliness - Superb. The housekeeping team did a great job in making sure that the room is clean and we never run out of drinking water and toilet paper. Car park- There's no indoor carpark. Guest can park at the outdoor carpark located right in front of the hotel and get the ticket stamped at the reception counter to entitle for free parking. Hospitality- Friendly and helpful staff. Hassle-free check in and out. Overall, nice experience staying at Cititel Express.

Reviewed July 16, 2022

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10.0
Exceptional
DAYANGKU from Brunei Darussalam
Solo traveler
Standard Single
Stayed 1 night in January 2023

Good as advertised ”

I'm a solo traveller this time in need of a clean bed & shower. The room provides as expected as per price. I'd return again.

Reviewed January 13, 2023

See room deals

10.0
Exceptional
NUR from Malaysia
Family with young children
Superior Triple
Stayed 1 night in January 2023

Exceptional”

It my 2nd time travel sabah and also repeat this hotel for 2nd time .. so what can i say?? The reason i repeat same hotel because thia hotel so good,clean and location so strategy

Reviewed January 10, 2023

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10.0
Exceptional
Nisa from Malaysia
Family with teens
Standard Twin - No Window
Stayed 1 night in August 2022

Exceptional”

Very clean & smells so good ! Kudos to the friendly staff for fulfilling all our needs. The breakfast buffet were nice. The location was strategic for travellers. Would stay here again 👍🏻

Reviewed August 29, 2022

See room deals

10.0
Exceptional
lian from Malaysia
Couple
Standard Double - no window
Stayed 2 nights in February 2020

Great value hotel in KK”

Basically, very happy with my stay in Cititel Express KK. Shower was perfect, powerful water pressure and good flow of hot water. I didn't pay the room with breakfast inclusive so didn't eat there. Location was convenient, hotel was clean, staff friendly. Ample free parking right infront of hotel. Easily can book the ehailing transport. The seafood restaurant, Aki, which is just next to it served great food with friendly staff. Definitely will consider staying again. Well, the std room is equipped with queen bed so just nice for 2 pax....can't fit more pax or extra bed -- can't ask for more as room was <RM100 per nite.

Reviewed March 01, 2020

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10.0
Exceptional
Nora from Malaysia
Couple
Standard Double Sea Facing
Stayed 1 night in January 2022

Good Hotel”

Everything about this hotel is awesome EXCEPT for the breakfast. Despite the food is delicious but they are WAAAAAAY TOO SLOWWW! the bfast is ala-carte and you need to order what you want to eat. Me and my husband waited for more than 1 hour to get our nasi lemak. One 1 nasi lemak came, and we have to ask the cafe staff to cancel because we need to take a boat to the island. We finally get our bfast somewhere else. And by the way, dont worry about food because Cititel located at many nice restaurant. N

Reviewed January 10, 2022

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10.0
Exceptional
Nyanasigamani from Malaysia
Family with teens
Standard Room No Window
Stayed 1 night in September 2022

Simply great”

Great location, clean room, well maintained hotel and reputable chain of hotel. Walking distant to mart, food and easy access via sky bridge to hot spot for bar, seafood, souvenirs, local produce market.

Reviewed September 11, 2022

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10.0
Exceptional
Mond from Malaysia
Family with young children
Superior Triple
Stayed 2 nights in April 2022

Best place to stay at KK”

Strategic place for traveller because hotel at a bussiness center..staff was friendly especially ms Kimberly..thank you for all hotel staff..one more,you got free parking when you stay here..next time i would like to stay here again when i visit kk..

Reviewed May 01, 2022

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10.0
Exceptional
siti from Malaysia
Couple
Standard Twin (With Window)
Stayed 1 night in August 2022

Cleanliness ”

Event the room a bit small…i will definitely come again as the room super clean not my fist time…every holiday in kk, cititel express is my 1st choice. surrounding area very friendly & easy to shop & eat

Reviewed September 01, 2022

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10.0
Exceptional
Lornetha from Malaysia
Business traveler
Standard Double Room with City View
Stayed 2 nights in September 2022

ALWAYS MY GO TO HOTEL”

I have stayed here several times and i love it always. thank you for the fresh towel! it smelt like I am in a bakery. very comfy stay and very clean.

Reviewed October 04, 2022

See room deals

10.0
Exceptional
Terence from Malaysia
Solo traveler
Standard Double - no window
Stayed 1 night in December 2021

Surprised that it was good ”

After scrolling on comments in the review section, I am really surprise that this hotel is actually good. Maybe I am lucky enough to get a decent room. The staffs at the reception counter are friendly. I booked the early 12pm check in and late 2pm check out and checked in at 10am. The room itself is a basic room and a bit small but it's fine with me. The location wise is very good and near to centre point Shopping centre in kk. Overall a good experience! Will give it a second try next!

Reviewed December 12, 2021

See room deals

9.6
Exceptional
Chuah from Malaysia
Couple
Stayed 2 nights in December 2021

Best town center hotel with free hotel carpark”

Is a Compact room. Small the same thing but complete with all the necessaries.love the location and the hotel provide free parking lot just Infront of the doorstep,is around 20-30parking space.i was lucky to get to park here everytime back to hotel.so is recommended to those who rent car.u may also move around the town by walking distance too. The hotel also did a very good job on maintaining non smoking policy. Thank you for preparing a smoke free environment for non smoker like us.the staf is also very friendly. the hotel also have a cafe at the lobi there where they have variety of food to choose and the price is reasonable. Love this hotel so much and I would come back and stay again if in future can get the same promo price

Reviewed December 17, 2021

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10.0
Exceptional
Noor from Malaysia
Business traveler
Standard Single
Stayed 1 night in March 2022

Comfy, just nice for single traveler”

I opted for Single room due to my travel arrangement. I can say that the room is smaller than I imagined, but surprisingly works well with my luggage and other stuff has their own place to put on the floor (no cupboard due to room's size). Not for fussy guests or those traveler who brings too much luggage, you better book Twin or Queen size room.

Reviewed April 18, 2022

See room deals

9.6
Exceptional
Hui from Malaysia
Group
Standard Twin (With Window)
Stayed 2 nights in January 2023

Strategic location”

can go to all the nearby places of interest jalan kaki je! room very small so maybe not suitable for family with kids but definitely very good for single travelers. very clean. staff very professional.

Reviewed January 10, 2023

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10.0
Exceptional
Frankie from Malaysia
Business traveler
Standard Single
Stayed 1 night in January 2023

Place of choice!”

Will always be my preferred hotel whenever having a meeting or discussion at KL. Seafood!

Reviewed February 01, 2023

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10.0
Exceptional
ANGELA from Malaysia
Couple
Standard Twin (With Window)
Stayed 1 night in February 2022

Comfortable place”

The staff very friendly, the hotel is clean & the serrounding is very easy to find place to eat & by groceries.

Reviewed August 22, 2022

See room deals

10.0
Exceptional
Syahidah from Malaysia
Family with teens
Superior Quad Room
Stayed 2 nights in April 2022

Exceptional”

The staffs were very friendly. We stayed there for 3d2n. On the last day, the aircond wasnt functioning well. After checking our room, the PIC got us next vacant room for us to stay before we cant our flight the next day. It was very2 convenient for us because we did not need to move our luggage

Reviewed May 08, 2022

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10.0
Exceptional
Aabel from Malaysia
Couple
Standard Double with window
Stayed 2 nights in September 2020

First time in Cititel”

From a personal point of view, had little time to try their facilities out. However temperature gun and self dispense hand sanitizer are equip and functional to the best needs. Very clean and comfortable room. Staff were very friendly and great help in most of my needs.

Reviewed January 22, 2021

See room deals

9.6
Exceptional
Nurul from Malaysia
Couple
Standard Double with window
Stayed 1 night in January 2023

good one night stay”

great stay for my transit to Kundasang. only the hotel room was too small so I didn't really have space to perform my prayers. but others were great

Reviewed February 07, 2023

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