7.5
Very good
23.1% this month
/10
(9,361 reviews)See what guests said
See map
8.3

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Asia City Complex 50 m
Weston Wetland Park 130 m
Sabah State Mosque (Masjid Negeri Sabah) 140 m
Mamutik Island 140 m
Sabah Tourism Promotion Corporation 150 m
Golden Screen Cinemas 190 m
Centre Point Sabah 250 m
Tourism Malaysia 260 m
Star City Mall 280 m
Cathay Ciniplex 310 m
Nearby landmarks
Mamutik Island 140 m
Night Market 580 m
Gaya Street Sunday Market 840 m
Kota Kinabalu City Mosque 1.13 km
Signal Hill Observatory Platform 1.25 km
Sabah State Museum 1.72 km
Tunku Abdul Rahman Marine Park 8.01 km
Manukan Island 8.01 km
Sapi Island 8.02 km
Poring Hot Springs 14.73 km
Cititel Express Kota Kinabalu

"had free parking for guests which is a plus."

Haarish - February 1, 2020

Standard Single - View Cititel Express Kota Kinabalu
Lobby Cititel Express Kota Kinabalu
Interior view Cititel Express Kota Kinabalu
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Free Wi-Fi
2019

Cititel Express Kota Kinabalu

No. 1 Jalan Singgah Mata 1, Asia City, Central Business District, Kota Kinabalu, Malaysia, 88000 - See map
Property highlights
Check-in [24-hour]
Hassle-free check in
Close to Mamutik Island
Within 140 m of property

This property is in high demand!

4 travelers have booked today.

  • 700 meters to public transportation

  • Located in heart of Kota Kinabalu

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Kota Kinabalu every 2 minutes on Agoda.com
Value for money7.6
Location rating8.3
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport6.4 km

Rooms available at Cititel Express Kota Kinabalu

Studio Suite
Studio Suite
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
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Superior Triple
Superior Triple
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 single bed and 1 double b...
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Standard Twin (With Window)
Standard Twin (With Window)
...
  • Room size: 14 m²/151 ft²
  • City view
  • 2 single beds
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Standard Single
Standard Single
...
  • Room size: 12 m²/129 ft²
  • City view
  • 1 single bed
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Standard Double with window
Standard Double with window
...
  • Room size: 13 m²/140 ft²
  • City view
  • 1 queen bed
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Standard Twin - No Window
Standard Twin - No Window
...
  • Room size: 14 m²/151 ft²
  • City view
  • 2 single beds
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Superior Quad Room
Superior Quad Room
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 double beds
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Standard Double - no window
Standard Double - no window
...
  • Room size: 14 m²/151 ft²
  • Non-smoking
  • 1 queen bed
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Standard Twin with Window
Standard Twin with Window
...
  • Room size: 13 m²/140 ft²
  • Shower
  • 2 single beds
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Standard Double Sea Facing
Standard Double Sea Facing
...
  • Room size: 13 m²/140 ft²
  • Ocean view
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Cititel Express Kota Kinabalu?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Cititel Express Kota Kinabalu?

For those who wish to drive their own cars, Cititel Express Kota Kinabalu has a car park that's close to the hotel. Parking is free for guests. If you're looking for an easy way to get around Kota Kinabalu with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Cititel Express Kota Kinabalu?

Wake up to a great buffet breakfast at Cititel Express Kota Kinabalu. Adults can enjoy breakfast offered with an additional charge of 23 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Cititel Express Kota Kinabalu?

Cititel Express Kota Kinabalu features an on-site restaurant for your dining convenience. Asian cuisine is available for guests.

Can business events be hosted at Cititel Express Kota Kinabalu?

On-site venues and convenient event services make Cititel Express Kota Kinabalu an ideal choice for hosting meetings. The 2 venues can accommodate up to 40 people.

What is the smoking policy at Cititel Express Kota Kinabalu?

Cititel Express Kota Kinabalu does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Cititel Express Kota Kinabalu

  • 9.2
    Exceptional
    Cleanliness

    "Very clean room, value for money"

    ahmad

    |

    February 7, 2020

  • 9.2
    Exceptional
    Location

    "Its plenty of restaurant nearby"

    Foo

    |

    February 4, 2020

  • 8.0
    Very good
    Cleanliness

    "It was very clean indeed."

    Gayathri

    |

    December 9, 2019

Property ranking|Compared to 1,449 Kota Kinabalu properties
See all rankings
Review score - United States
7.7/10
Room comfort score
7.1/10
Cheapest price score
Room size
18 sqm.
Better than
95
%
of Kota Kinabalu properties
Better than
93
%
of Kota Kinabalu properties
Better than
91
%
of Kota Kinabalu properties
Bigger than
89
%
of Kota Kinabalu properties
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Overall rating:
7.5
Very good
9,361 reviews
Cleanliness
7.8
Facilities
6.8
Location
8.3
Read all reviews >
What travelers say they love:
Very Strategic to excess everywhere
Anna from Malaysia
Family with young children
More about Cititel Express Kota Kinabalu

More about Cititel Express Kota Kinabalu

Conveniently located in the city center of Kota Kinabalu, this hotel features a great location that offers easy access to many popular attractions. An ideal hotel for both business and leisure travelers, it is within walking distance to the central business district, government and financial Institutions, various dining venues, bars, and tourists sites. The property is just 10 minutes away from the Filipino market, KK Esplanade, and a short drive to 1Borneo Shopping Centre. Featuring a splendid location, it is an excellent place for shopaholics, business travelers, and even leisure travelers. Cititel Express Kota Kinabalu is undoubtedly a convenient place of stay due to its excellent location.

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Most talked about facilities

Housekeeping
596 mentions
Food & Dining
194 mentions
Breakfast
110 mentions
Internet
109 mentions

What they offer

10.0
Exceptional
Cleanliness

"So clean, cool and comfortable :)"

Peter

|

February 26, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Asian

Restaurants on site

Peniel Delicacy
Cuisine:Local, Malaysian
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Cititel Express Kota Kinabalu from real guests

Overall rating
7.5
Very good
From 9361 reviews
8.3Location
7.7Cleanliness
7.6Value for money
Agoda Reviews (8820)Booking.com Reviews (541)
Rating via Agoda7.5
/
10
Cleanliness7.8
Facilities6.8
Location8.3
Room comfort and quality7.1
Service7.5
Value for money7.6
High score for Kota Kinabalu
Rating
9+ Exceptional (649)
8-9 Excellent (920)
7-8 Very Good (1941)
6-7 Good (1143)
<6 Below Expectation (1157)
Time of the year
Mar - May (1716)
Jun - Aug (1434)
Sep - Nov (1257)
Dec - Feb (1403)
Don't miss out!Users are booking a place in Kota Kinabalu every 2 minutes on Agoda.com
All guests (8820)
All room types
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Show reviews that mention 

Showing 5811 verified guest comments
12345
10.0
Exceptional
Chris from Canada
Group
Standard Twin - No Window
Stayed 2 nights in July 2012

Great Experience of my life!”

Great staff

Cititel Express Kota Kinabalu Hotel is a great hotel to stay! Close to the mall and water, and nice staff members. All of them were very professional and respectful. They always try to help you out whenever you need one. For instance, finding a taxi rider for you to get to the airport. The day we had to go to the airport, we were short with money and we were running short with time so we couldn't go to the bank to get some money out. So instead, one of the staff members help paid our taxi ride. Very nice of her!

Reviewed October 09, 2012
10.0
Exceptional
Khee from Malaysia
Business traveler
Standard Double Sea Facing
Stayed 2 nights in November 2011

A Place Felt Like Home”

Absolutely clean, spacious and wonderful view

as a business traveler, cititel express has all the basic facilities that i needed . the ideal location of the hotel to all my business destinations, made my daily travelling a pleasure and thus reducing lots of work pressures. after a tiring day of work, coming back to the hotel is just like coming back home, the clean and comfortable bed simply made the day . a good night sleep is what we get with a harmonious enviroment around the hotel. the staffs are helpful and friendly. the view from the room is excellent and puts you at ease even at times of stress. i would strongly recommend that cititel express is just the right place to stay for business dwellers like me.

Reviewed November 13, 2011
9.0
Exceptional
Emmanuel from Philippines
Family with teens
Standard Twin - No Window
Stayed 4 nights in June 2010

Worth the money Hotel”

very accessible (near malls, and tourist places), friendly staff (restaurant), has water dispenser every floor, very clean and rooms are perfectly organized rooms

Primarily we had a great time at kota kinabalu... cititel express is definitely worth the money, very clean and accessible... staff at the resturant are so accomodating, they went out of their way to make us feel at home... we are grateful to the ones who helped us before we left for our flight going back to the philippines, something happened and they allowed us to stay at the hotel for a few hours for free... probably 2-3 hours. :)

Reviewed November 05, 2010
8.0
Excellent
SITI from Brunei Darussalam
Couple
Standard Double Sea Facing
Stayed 3 nights in December 2013

Pleasant, Clean and Strategically located”

Clean room, Value for money & Safe Private Parking Area

Each time we traveled to Kota Kinabalu, we often book a room at Cititel Express Kota Kinabalu Hotel. Not only the hotel was accessible to shopping malls and restaurants, it was also a value for money and always clean (very important in my opinion). Though the room was quite compact, the fast complimentary Wifi in our room is a new major perk! My only gripe during our latest stay is that private parking space was often full and occupied at that time. Perhaps it was due to Peak season? Hopefully the hotel will do something about it in the future. Perhaps upgrading the space provided? Overall, we loved our stay at the hotel :)

Reviewed January 28, 2014
8.3
Excellent
lee from Hong Kong
Couple
Standard Double with window
Stayed 4 nights in June 2013

Best choice for budget hotel”

1. Centrally located 3. Value for money 3. Close to local restaurants and shopping areas

We have totally 8 persons (3 couples and two friends) staying at Cititel Express in Kota Kinabalu. All have good comments about the hotel for its centrally location, clean and tidy rooms. It is centrally located and close to local restaurants and shopping areas. It is also 10-15 minutes' walk to the waterfront and Philippines market/handicraft market. It only take about 15 minutes from the airport to hotel. Last but not least, it is economical for budget travel.

Reviewed June 21, 2013
8.3
Excellent
Thomas from Malaysia
Family with young children
Standard Twin - No Window
Stayed 2 nights in June 2010

Nice hotel!”

1) clean 2) easy access 3) in the middle of Kota Kinabalu 4) free parking
none

Cititel Express Kota Kinabalu Hotel is in the middle of town, easy access to almost every where. The hotel room is clean, although the room size is a bit small, but it has all the basis facilities. There are many food stores around the hotel, recommended for traveler who looking for budget and clean hotel in Kota Kinabalu.

Reviewed June 20, 2010
9.0
Exceptional
Chuan from Malaysia
Group
Standard Twin - No Window
Stayed 3 nights in August 2011

Affordable hotel with clean, relatively new rooms”

Cleanliness, location, price

me and my friend were in kk for four nights where we stayed in promenade hotel for the first night. we decided that the price we paid for promenade was not worth the cost so we moved to cititel express. out of the hotels we compared in kk (trust me, we looked at a few), cititel stood out to be one that was the best choice at the affordable cost. room is quite small at this price point as the beds would occupy most of the space of the room already. but that was not a concern for us as we only needed a place to sleep at night. we were out during the daytime anyway. all in all, i would highly recommend staying here.

Reviewed September 30, 2011
10.0
Exceptional
Tham from Malaysia
Business traveler
Standard Double with window
Stayed 2 nights in January 2012

Great Hotel”

Nice Hotel

I was have an wonderful trip at Cititell Express Kota Kinabalu Hotel during my stay at KK. Clean roonm and friedly staff is the important point that make me stay with this hotel.

Reviewed January 12, 2012
8.3
Excellent
Sian from Malaysia
Business traveler
Standard Double with window
Stayed 2 nights in July 2015

Convenient and Strategic Location”

1. City Centre Location; 2. Relaxation and night entertainment centre; and 3. Food and beverage within the working distance

Cititel Express Kota Kinabalu Hotel is the one unique hotel within the city. It is located in the city central and convenient for Tourist to shop, variety of Food and Beverage, relaxation and entertainment around the walking distance. Standby transportation 24 hours for Taxi to anywhere within the town.

Reviewed July 12, 2015
8.7
Excellent
Jiao from Malaysia
Group
Standard Twin - No Window
Stayed 4 nights in March 2011

Great location but small room”

overall is good

have a nice experience to stay with cititel express kota kinabalu hotel on my travel to kk. the room is small, but is new and clean. overall is satisfied with the room and is value for money, is a recommended hotel

Reviewed March 16, 2011
8.7
Excellent
Jiao from Malaysia
Couple
Standard Double with window
Stayed 4 nights in March 2011

Great location but small rooms”

near to town

have a nice experience to stay with cititel express kota kinabalu hotel on my travel to kk. the room is small, but is new and clean. overall is satisfied with the room and is value for money, is a recommended hotel.

Reviewed March 16, 2011
9.3
Exceptional
Puteri from Malaysia
Group
Standard Twin - No Window
Stayed 2 nights in April 2012

Great location, great service”

Location, Service

It was a really comfortable stay. The service is great and the staff were really professional. I'm not too happy because they didn't let each room have a kettle. But on each level, near the lift, there's a water cooler if you need water hot, warm and cold. The ironing facility is also located at the same place. So, all is good I think. The hotel is located near lots of restaurants and food court. My favourite was Fook Yuen which served halal economy food. Nearby is also the Guardian pharmacy/health n wellness store if you need toilettries or drinking water. The hotel is located in the CBD and it's around 15minutes walk to Wawasan Plaza public bus terminal, if you're a fast walker. At the bus stop opposite Centre Point, you can also take City Bus for 50cents, a loop bus service that takes you along the CBD/waterfront shopping complexes. The loop service covers the are from Wawasan Plaza bus terminal till the Suria Sabah shopping complex. From Suria Sabah, Jesselton Point is less than 5 minutes away and Jesselton Point is the jetty where you can take boats for day trips to Manukan Island and other islands for very affordable rates. I really enjoyed my stay at Cititel Express. I'd definitely recommend it to all my family and friends.

Reviewed May 20, 2012
9.0
Exceptional
Melvin from Singapore
Couple
Standard Double with window
Stayed 3 nights in August 2011

Excellent location to food & shopping!”

Great location

Love the location. Immediately outside the hotel are food. We were blessed to have the Ramadan food stall event from popular local restaurants. There is a big seafood place just 1 street away which open till 2am. We dined there 3 nites consecutively from 3 different well known restaurants. The seafood variety and freshness of seafood from Kota Kinabalu is 1 of the best in Asia. Cheap and absolutely yummy. Will stay at Cititel again.

Reviewed August 30, 2011
8.3
Excellent
DENNIS from Philippines
Group
Standard Twin - No Window
Stayed 2 nights in May 2013

Great stay. enjoy enviroment, friendly people”

Clean, Near shopping mall and city views

Our stay at kota kinabalu Cititel express hotel is ok, the staff are friendly and attentive. the room are clean because we occupied 2 rooms. However , we have issues on the 6th Floor, because every time we get in the room the building is shaking. i ask the staff to check why but they dont give me feedback about that. At first i thought its just spring on the foundation of the bldg. to protect from earthquake. but the staff said no. hope they know the reason why.

Reviewed May 21, 2013
10.0
Exceptional
lian from Malaysia
Couple
Standard Double - no window
Stayed 2 nights in February 2020

Great value hotel in KK”

Basically, very happy with my stay in Cititel Express KK. Shower was perfect, powerful water pressure and good flow of hot water. I didn't pay the room with breakfast inclusive so didn't eat there. Location was convenient, hotel was clean, staff friendly. Ample free parking right infront of hotel. Easily can book the ehailing transport. The seafood restaurant, Aki, which is just next to it served great food with friendly staff. Definitely will consider staying again. Well, the std room is equipped with queen bed so just nice for 2 pax....can't fit more pax or extra bed -- can't ask for more as room was <RM100 per nite.

Reviewed March 01, 2020
8.3
Excellent
SHIH-HSIUNG from Taiwan
Group
Standard Double with window
Stayed 2 nights in August 2010

Cititel Express Hotel”

good location!
small room

It is located in downtown kota kinabalu and easy assess to ererywhere in city ceter area. The price is quite reasonable. Their check-out time is 12; therfore, you won't be in a hurry. The only weakness is its small room. Generally speaking, i enjoy my stay in Cititel Express Hotel.

Reviewed August 11, 2010
7.7
Very good
TEOH from Malaysia
Couple
Standard Double Sea Facing
Stayed 3 nights in October 2013

a nice hotel with reasonable rate”

great location, ocean view, free private parking

We had a great stay at the Cititel Express Kota Kinabalu. The room is not big, but it's comfortable, clean, and every basic thing u need is provided. There is a free private parking for hotel guest which is very convenient for us who have rented a car because we could go in and out from the hotel as many times as we wish to. And the best thing is, the famous Welcome Seafood Restaurant and Fook Yuen Cafe is located next to the hotel(in Asia City Complex)! The only down side of our room is the sound of the air-conditional system is too loud and noisy which affected our sleep a bit.

Reviewed October 10, 2013
9.3
Exceptional
Anton from United States
Couple
Standard Double Sea Facing
Stayed 1 night in June 2013

Great Value for Money”

Fast wifi in room, cleanliness, comfortable bed

I stayed here for two nights after 4 days of diving in Kota Kinabalu. The hotel is not ideal location if doing diving because it is far from the jetty and dive shops. However, anything else, it was perfect. The seafood market was one block away, which was a foodie's paradise. There are plenty of bars and restaurants within a short walking distance. The Taiwanese restaurant just opposite the lobby entrance next to hotel was superb. The hotel staff were very friendly and accommodating. The room was a luxury compared to my previous hotel, but doesn't break the bank. It's perfect for those who do not plan to spend much time in the hotel room. Was very quiet, great views, and the bed was comfortable. Nice walk in shower that was a western standard, so the bathroom floor wasn't flooded. I highly recommend this hotel to anyone who wants to spend just a little more for the quality.

Reviewed June 07, 2013
8.0
Excellent
Aileen from Malaysia
Couple
Standard Double with window
Stayed 1 night in November 2012

Lovely hotel”

Shopping

i had a transit flight to taipei and i had chosen cititel express kota kinabalu hotel to stay. i was first greet by the friendly attendance from the hotel and wait to check in. the room is quite small but overall is clean and comfortable. i had chose the sea view room and its refreshing once woke up in the morning. i will recommend this hotel to others.

Reviewed January 10, 2013
10.0
Exceptional
Pei from Malaysia
Group
Superior Triple
Stayed 2 nights in August 2017

Clean and nice hotel”

Cititel express is a clean hotel and I noticed that the hotel upgraded my triple room to four person room. The room is big enough for 3 of us and the room environment is great and the bed is soft and comfortable. The location is quite ok and nearby got a lot of food stall to try for it. The hotel also provide free parking for my rented car, just go to the reception counter to get a chop and you no need to pay for it. The hotel breakfast cost RM18 so far is ok for us for the simple morning breakfast and some local food.

Reviewed August 14, 2017
12345
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