Cititel Express Penang Hotel
2017

Cititel Express Penang Hotel

No. 123, Nordin Street, Georgetown, Penang, Malaysia, 10300
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Standard Queen Room Cititel Express Penang Hotel
Standard Queen Room
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    Lobby Cititel Express Penang Hotel
    Bathroom Cititel Express Penang Hotel
    Exterior view Cititel Express Penang Hotel
    Standard Queen Room Cititel Express Penang Hotel
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     Cititel Express Penang Hotel

    Cititel Express Penang Hotel Reviews

    7.8
    Very good
    /10
    (5219 reviews)See what guests said
    10.0
    Exceptional

    "Room and bathroom was clean."

    Teh

    -

    December 23, 2018

    8.0
    Excellent cleanliness
    Recommended by 89% of guests

    Things you’ll love about Cititel Express Penang Hotel

    Things you'll love

    • 210 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Penang

    Excellent
    Location
    8.4
    See map
    Excellent location - 100 meters from city center
    Popular neighborhood
    Popular
    Nearby
  • Khoo Kongsi840 m
  • The Camera Museum1.06 km
  • Penang Peranakan Mansion1.58 km
  • Gurney Drive2.65 km
  • Gurney Plaza3.59 km
  • Penang Hill5.29 km
  • Kek Lok Si Temple6.44 km
  • Penang Bridge6.76 km
  • Penang National Park12.67 km
  • Escape Adventureplay Theme Park13.35 km
  • Don't miss out!

    21 travelers are looking at this property right now | 18 travelers have booked today.

    Value for money7.9
    Distance to city center33.7 km
    Location rating8.4
    Nearest airportPenang International Airport (PEN)
    Distance to airport15.1 km

    Rooms available at Cititel Express Penang Hotel

    7.6
    Very good
    Room comfort & quality
    Standard Queen Room
    Standard Queen Room
    ...
    • Room size: 14 m²/151 ft²
    • City view
    • 1 queen bed
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    Standard Twin Room
    Standard Twin Room
    ...
    • Room size: 14 m²/151 ft²
    • City view
    • 2 single beds
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    Superior Room
    Superior Room
    ...
    • Room size: 16 m²/172 ft²
    • City view
    • 2 single beds
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    Family Room
    Family Room
    ...
    • Room size: 29 m²/312 ft²
    • City view
    • 2 single beds and 1 queen b...
    Enter dates to see prices
    Double Standard
    Double Standard
    ...
    • Room size: 14 m²/151 ft²
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    Standard
    Standard
    ...
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      Superior Twin
      Superior Twin
      ...
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        Standard Room
        Standard Room
        ...
        • Shower
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        Family room
        Family room
        ...
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          Standard Queen Non-Smoking
          Standard Queen Non-Smoking
          ...
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            Have a question for Cititel Express Penang Hotel?

            What people love about Cititel Express Penang Hotel

            • 8.0
              Very good

              "Great to stay"

              TOH

              |

              January 13, 2019

            • 8.0
              Very good

              "Overall is great"

              Ng

              |

              January 13, 2019

            • 8.0
              Very good
              Location

              "Good central location and easy to find food"

              Samuel L.

              |

              December 18, 2018

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            More about Cititel Express Penang Hotel

            More about Cititel Express Penang Hotel

            6.8
            Good

            "Friendly staff, good location, quiet."

            Soon C.

            |

            January 8, 2019

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            An overview

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            What they offer

            9.2
            Exceptional

            "it comfortable and clean."

            Maylesha

            |

            January 8, 2019

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Announcements

            From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

            Reviews of Cititel Express Penang Hotel from real guests

            Provided by verified guests of Agoda
            Agoda Reviews (5219)Booking.com Reviews (2295)
            7.8
            /
            10
            Cleanliness8.0
            Facilities6.9
            Location8.4
            Room comfort and quality7.6
            Service7.8
            Value for money7.9
            All languages
            All guests (5219)
            All room types

            Show reviews that mention 

            Showing 2380 verified guest comments
            12345
            8.8
            Excellent
            Ramkomal from Singapore
            Family with teens
            Standard Queen Room
            Stayed 2 nights in May 2019

            Staff were friendly and polite.”

            Except that I call to repair my TVwhich was not working. ...but no one came. I ask for extra pillow but no.one came also. ..other than that everything was perfect. Security Guards were very friendly and helpful.(Indian guy and one Malay guy).. They open the locked door door and walk with us from the main road to the lobby.

            Reviewed May 20, 2019
            8.4
            Excellent
            Mohamad from Malaysia
            Family with young children
            Standard Queen Room
            Stayed 2 nights in May 2019

            Overall stay was okay”

            Room was rather small but as expected for the price paid. Bed sheets had minor stains. Hotel is very well located. 5 mins walk to Komtar. Breakfast selection is very limited. Only had a few selections. But the selections that they had tastes very good. I really liked their Nasi Lemak and Cantonese Kuay Teow.

            Reviewed May 06, 2019
            9.2
            Exceptional
            Yuk from Malaysia
            Solo traveler
            Standard Queen Room
            Stayed 2 nights in April 2019

            Exceptional”

            Comfortable and clean room. Friendly receptionist staff. Within walking distance to many food stalls especially to Lebuh Presgrave. Interconnected to St Giles Wembly hotel - an added convenience to use to when the day is hot and sunny. Room was reasonably sized but may be a slight inconvenience if you have 2 or more large suitcases.

            Reviewed April 28, 2019
            10.0
            Exceptional
            Gim from Malaysia
            Solo traveler
            Standard Queen Room
            Stayed 1 night in March 2019

            Great location & service with a smile”

            the room although its a bit small, but suitable for solo/couple travelers. Need not mention that the location is very good, walking distance to malls, and if you need to go for food hunting, then you can just use Grab. The staff are forever helpful.

            Reviewed April 26, 2019
            8.8
            Excellent
            Andrew from Australia
            Couple
            Standard Queen Room
            Stayed 3 nights in February 2019

            Good location, good hotel”

            Located just behind a 4* hotel called The Wembley and there is a connecting walkway for short cut walk to Komtar and shopping malls on Jalan Magazine. Good location to catch many buses (including airport bus) at Komtar to go around Penang. Reception staff are friendly and helpful. Hotel is modern, clean and provides chilled or hot drinking water near the reception. Room is small but cosy with good amenities. Bed is comfortable. TV has many English channels. Some channels were not clear and the technician fixed it quickly. Recommended 3* hotel to stay in Georgetown.

            Reviewed March 23, 2019
            10.0
            Exceptional
            Isaac from Malaysia
            Group
            Standard Twin Room
            Stayed 2 nights in December 2018

            Excellent”

            Our stay here was just fantastic. Location was perfect in the middle and walking distance to anything you could hope for. For the price we paid, it was definitely value for the bucks! Highly recommended for travelers seeking to explore Georgetown on foot. However, rooms were rather small but definitely sufficient for my purpose of visit, which was to get out and about. For those seeking to relax in a hotel with all those extra facilities, this wouldnt be the place for you.

            Reviewed March 19, 2019
            10.0
            Exceptional
            Isaac from Malaysia
            Group
            Standard Queen Room
            Stayed 2 nights in December 2018

            Excellent”

            Our stay here was just fantastic. Location was perfect in the middle and walking distance to anything you could hope for. For the price we paid, it was definitely value for the bucks! Highly recommended for travelers seeking to explore Georgetown on foot. However, rooms were rather small but definitely sufficient for my purpose of visit, which was to get out and about. For those seeking to relax in a hotel with all those extra facilities, this wouldnt be the place for you.

            Reviewed March 19, 2019
            10.0
            Exceptional
            Yolanda from Indonesia
            Couple
            Standard Queen Room
            Stayed 2 nights in February 2019

            Nice location and clean hotel!”

            First time staying at this hotel and I liked it. The location is good, close to Komtar where many buses leave for Thailand. The hotel is also close to the Avenue Mall. The staffs were professional and friendly. Will stay here again onto next trip to Penang!

            Reviewed February 25, 2019
            2.0
            chuy from Malaysia
            Couple
            Standard Queen Room
            Stayed 1 night in May 2019

            Never ever come back to this hotel”

            Do not recommend this hotel. No security staff, dangerous guests, room sound insulation is bad, bed sheets were smelly. Imagine what happen if there were drunk and dangerous guests! There are more than 2 rooms of teenagers, they banging the door and walk to each other room chit chatting at all hours super loud. Hotel staff never warn them even I called receptionist to request to send security. Second time we called at 12.45am mid night! Honestly, this is the first time I leave bad comment. Luckily I booked one night. We moved to Sunway Hotel Seberang Jaya for our second night stay.

            Reviewed May 06, 2019
            6.8
            Good
            Alex from Indonesia
            Solo traveler
            Standard Queen Room
            Stayed 1 night in May 2019

            Minimum facilties”

            Very good location, walking distance to gama and komtar. Plenty of eatery nearby. Clean room with minimum facilities in the hotel. No gym, no swimming pool, basic amenities (but no shaver). A little stained towel but the quick response from their housekeeping is good.

            Reviewed May 06, 2019
            8.8
            Excellent
            Jae from Malaysia
            Couple
            Standard Queen Room
            Stayed 2 nights in April 2019

            Small but well equipped”

            The room size is almost similar as T*ne hotel but it is fine for 2 persons. You have to bring your own toothbrush & toothpaste. My request for higher floor was nicely fullfilled however, it is noisy at night as the opposite building is having band performance every night until 12am. It is a real bonus they provide free parking throughout the stay. Save the hassle and parking charges. The nearby mall has a cinema and karaoke, so at night we can easily walk there for night entertainment.

            Reviewed April 28, 2019
            8.0
            Excellent
            Hao from Singapore
            Group
            Standard Twin Room
            Stayed 2 nights in April 2019

            Quick transit is fine”

            Although the hotel is small, it has all the necessary compartments for you to organize your stuff. There was alot of hair under the bed. It seems like they do not pay attention to the smaller details. Overall pleasant experience. Frontdesk was fast and efficient.

            Reviewed April 27, 2019
            4.8
            LEONG from Malaysia
            Business traveler
            Standard Queen Room
            Stayed 1 night in May 2019

            Acceptable”

            Air-cond not cool

            Reviewed May 17, 2019
            9.6
            Exceptional
            Siong from Malaysia
            Business traveler
            Standard Queen Room
            Stayed 1 night in May 2019

            Basic small hotel room”

            Looks newclean n in centre of city

            Reviewed May 16, 2019
            7.6
            Very good
            RAYMOND from Malaysia
            Group
            Standard Queen Room
            Stayed 3 nights in May 2019

            Very good”

            It will be good if the bothroom sink water drain can flow out faster as it was a bit stuck there.

            Reviewed May 22, 2019
            8.4
            Excellent
            AGUS from Indonesia
            Family with teens
            Family Room
            Stayed 1 night in February 2019

            strategic location”

            location is behind st giles hotel. close to every where : komtar,avenue,gama, many small cafe and hawker food. Very small room, no space for big luggage. Bring cabin luggage there if you want to stay. Bed is very comfortable. Only for the bathroom, not too clean, many dirts and stain in the shower area.

            Reviewed February 14, 2019
            10.0
            Exceptional
            Ng from Singapore
            Solo traveler
            Standard Queen Room
            Stayed 3 nights in January 2019

            Excellent”

            This is definitely one of the best hotel in have stayed. Despite being an express hotel that comes with a small room, the room was very clean and even comes with a safe. The staff were very friendly and helpful. It is generally located at the edge of Georgetown surrounded by malls and many delicious street food. I will definitely stay here for my subsequent visits.

            Reviewed January 18, 2019
            5.6
            NG from Malaysia
            Family with young children
            Superior Room
            Stayed 2 nights in May 2019

            Above average”

            AIR COND NOT COOL

            Reviewed May 21, 2019
            8.4
            Excellent
            Tan from Singapore
            Couple
            Standard Queen Room
            Stayed 2 nights in April 2019

            Excellent”

            Location wise is not bad. Easy to get taxi or walk out to the mall. Pleasant stay!

            Reviewed May 17, 2019
            9.2
            Exceptional
            Ariff from Malaysia
            Couple
            Standard Queen Room
            Stayed 1 night in April 2019

            My second time staying at Cititel Express.”

            Very convenient and easy accessibility to anywhere in Penang. Will stay here in my future trips to Penang.

            Reviewed April 29, 2019
            12345
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            Cititel Express Penang Hotel
            |Very good 7.8
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            • Excellent location
            • Khoo Kongsi
            • Komtar Bus Terminal is within 0.21 km