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31 travelers have booked today.
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7.8
Very good
9,405 reviews
9,405 reviews
"Cleanliness is much to be desired."
"Clean hotel , simple , cozy , easy access to everywhere"
"An excellent location, with good sea views and near to bus terminal."
"Room is clean , nice place , room big n comfortable"
"The room is big enough for family and kids."
8.5
Excellent
Location rating score
160 m
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810 m
870 m
1.1 km
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1.4 km
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Cititel Express Penang Hotel
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Georgetown part of Penang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Luggage storage
Car power charging station
Contactless check-in/out
Spa
31 travelers have booked today.
Value for money | 7.9 |
Distance to city center | 33.7 km |
Location rating | 8.5 |
Nearest airport | Penang International Airport (PEN) |
Distance to airport | 14.3 km |
What time is check-in and check-out at Cititel Express Penang Hotel?
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Cititel Express Penang Hotel?
For those who wish to drive their own cars, Cititel Express Penang Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. If you're looking for an easy way to get around Penang with private transportation, the hotel can arrange both taxis or car rental.
Is breakfast offered at Cititel Express Penang Hotel?
Wake up to a great continental breakfast at Cititel Express Penang Hotel. Adults can enjoy breakfast offered with an additional charge of 42 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at Cititel Express Penang Hotel?
Cititel Express Penang Hotel features an on-site restaurant for your dining convenience. Dishes are served in a la carte during opening hours.
Can special events be hosted at Cititel Express Penang Hotel?
Large events and gatherings such as weddings can be hosted at Cititel Express Penang Hotel.
What is the smoking policy at Cititel Express Penang Hotel?
Cititel Express Penang Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.
What is the closest train, metro, or bus station to Cititel Express Penang Hotel?
Komtar Bus Terminal is the closest train, metro, or bus station, about 210 m away from Cititel Express Penang Hotel.
What restaurants are nearby Cititel Express Penang Hotel?
Cititel Express Penang Hotel is located in Georgetown, famous for good restaurants such as Hameediyah Restaurant, Padang Brown Food Court and Nasi Kandar Line Clear.
What popular shopping places are close to Cititel Express Penang Hotel?
Cititel Express Penang Hotel is located in Georgetown area which features shopping places such as Prangin Mall, 1st Avenue Mall and The Swagger Salon.
What are popular attractions near Cititel Express Penang Hotel?
Cititel Express Penang Hotel is located in Georgetown area, which is famous for attractions such as Pinang Peranakan Mansion, Cheong Fatt Tze - The Blue Mansion and Khoo Kongsi.
What popular natural sightseeing spots are close to Cititel Express Penang Hotel?
Cititel Express Penang Hotel is located in the Georgetown area, which is famous for natural sightseeing destinations such as Depoh Kerajaan Pulau Pinang and Bukit Olivia.
7.2
"Cleanliness is much to be desired."
Jason
|
March 27, 2023
8.4
"Clean hotel , simple , cozy , easy access to everywhere"
Kk
|
March 10, 2023
8.8
"An excellent location, with good sea views and near to bus terminal."
Lau
|
March 22, 2023
Cititel Express Penang Hotel
Whatever your reason for visiting Penang, Cititel Express Penang Hotel is the perfect venue for an exhilarating and exciting break away. The true local flavors and culture of Penang are yours with a stay at Cititel Express Penang Hotel, located just 1.3 km from the famous Pinang Peranakan Mansion.
Take advantage of a wealth of unrivaled services and amenities at Cititel Express Penang Hotel. Stay connected throughout your stay with free internet access provided. Your explorations of Penang can be assisted with taxi and car hire services available. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including luggage storage and safety deposit boxes. The hotel's ticket service can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundry service offered at Cititel Express Penang Hotel. In-room conveniences such as 24-hour room service and daily housekeeping will make staying in a great choice.
The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with air conditioning. The hotel's in-room entertainment is second to none, with television, in-room video streaming and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, a coffee or tea maker and bottled water are available in some select rooms.
You can stay fresh and clean with a hair dryer and toiletries provided in some of the guest bathrooms.
Dining and things to do
Wake up with no worries at Cititel Express Penang Hotel, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Throughout the day, you can enjoy the activities offered at Cititel Express Penang Hotel. Warm up at the end of the day with a visit to the massage and spa.
Around the property
Venture outside the hotel and explore Penang. Your first day during your stay at Cititel Express Penang Hotel should include a visit to Chew's Jetty located 1.1 km away. Photograph yourself in front of Cheong Fatt Tze - The Blue Mansion located 1.1 km away, which people travel great distances to see.
7.1
Housekeeping
402 mentions
Breakfast
114 mentions
Food & Dining
61 mentions
Swimming Pool
26 mentions
8.5
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
Value for money”
Small room compensate for a nice big comfortable bed. Extra pillows and thick duvet with traditional hotel amenities given (towels, soap, etc) However list of tv channels are good with movies, sports, news etc, but the connection is bad, hence the quality of the projection is blurry. but who cares when their internet connection is superb. Located right in the middle of Georgetown where you easily travel via walking, Grab or bus to anywhere in Penang. Plus free parking for guest too!
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Dear Rodik, Thank you so much for the feedback! I am glad that you enjoy the location and amenities of our hotel. We sincerely looking forward to serving you again in the near future.
Clean Strategic and Comfortable”
A very strategically located hotel right next to Komtar, directly behind St Gills Wembley. Lots of shops, places to eat and places to see near by. Perfect for thise who wants to explore Georgetown Penang. The room is small, but adequate. Sparkling clean with separate shower stall - which is perfect. All is good, except the pillows could be a little better; im just a little picky in pillows.
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Dear Natalie, Thank you so much for the feedback! First of all, I would like to apologize for the inconvenience you faced during the stay. Rest assured that your feedback has been forwarded to the respective department and corrective actions have been implemented accordingly. Besides, I am glad that you enjoy the location of our hotel. We sincerely looking forward to serving you again in the near future. We sincerely looking forward to serving you again in the near future. Stay Safe.
Excellent”
This is definitely one of the best hotel in have stayed. Despite being an express hotel that comes with a small room, the room was very clean and even comes with a safe. The staff were very friendly and helpful. It is generally located at the edge of Georgetown surrounded by malls and many delicious street food. I will definitely stay here for my subsequent visits.
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Value for money and follows strict social distancing guidelines”
Value for money and right in the middle of everything in Georgetown, travel is easy from this hotel. Room was bit tight but it is compensated with comfy bed, cosy room and clean bathroom. However ironing board is not available in the room, it is available instead outside the room for all guest to use. Follows strict social distancing guidelines provided by the government which is very good.
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Dear Rodik, Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future.
THE BEST HOTEL”
stay 2 day in this hotel.. this hotel sangat best & sangat dekat dengan shopping mall, satation bus.. senang nak ke mana2.. tak perlu drive just take free bus.. cause kalau drive its no easy to park.. This Hotel allowed us to early check in @ 10am.. superb staff and the room is so clean..
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Dear Amyra, Terima kasih banyak atas maklum balas! Saya gembira kerana anda menikmati layanan dan lokasi hotel kami. Kami benar-benar menanti untuk melayani anda sekali lagi dalam masa terdekat.
Unexpected Hotel Upgrade & Transfer”
I've booked a room to stay on 13-14 Jun 2020. But then I've received an email mention that the hotel is temporary close for safety purpose and they upgrade & transfer my booking to The Wembley Penang. The hotel is in the same building actually and I am extremely satisfied with the service provided. The location of the hotel is great because it is close to the tourist attractions. The Komtar Building is exactly right in front of the hotel. Most important, there is plenty of parking available & no charges apply for hotel customers. All is perfect during my stay..!!
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Dear Nor, Thank you so much for the feedback! I am glad that you are satisfied with our services and location. We sincerely looking forward to serving you again in the near future.
its nice hotel, very comfortable.”
My experience to this hotel was very good.When i come in at lobby, one of receptionist very friendly n politely.My husband like the room so much.Its very clean n so calm to stay.Hope will stay again at this hotel.Thank you for your service..Keep maintain it..Sincerely from me and my husband.
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Dear Nur' Ain, Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future.
The Best Value For Money Hotel”
Been staying at this hotel everytime I visited Penang, value for money and location is just nice. Right in the middle of the city and it is a Grab ride distant away from any location in the city. Room space is not that big but the level of comfort is top notch. Family room is has 2 separate rooms in it, but with only 1 bathroom.
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Dear Rodik, Thank you so much for the feedback! I am glad that you enjoy the room and location at our hotel. We sincerely looking forward to serving you again in the near future.
Good location and walking distance to all the food courts and Central Bus station and Mall”
At such a price it is value for money. Where else can you find a still new hotel (5 years old) at such a walking distance to everything you need to explore Penang. Very comfortable, clean, hotel. Nice vegetarian restaurant beside the hotel. A must try !
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Nice location and clean hotel!”
First time staying at this hotel and I liked it. The location is good, close to Komtar where many buses leave for Thailand. The hotel is also close to the Avenue Mall. The staffs were professional and friendly. Will stay here again onto next trip to Penang!
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Pleasant stay !”
The hotel room was small but equipped with hair dryer, mini fridge, tv, and a spacious bathroom with wet and dry area separated. One good thing with the hotel is it is quite new and covered with tiles instead of carpet (which is a plus point for allergic person like me). The security is good as the access card only allows you to go to your floor only. It is great for traveler who are worried about the security. The hotel has their own parking space too, as this is not common for hotel which are located in city center, kudos for that!
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Dear Shin, Thank you so much for the feedback! I am glad that you enjoy the room and facilities of our hotel. We sincerely looking forward to serving you again in the near future.
GREAT STAY... ”
Have been requested for high floor, and we get the highest floor.. GREAT! Everything from check in to checkout process was smoothed.. free parking.. Near just opposite KOMTAR, and few blocks walk to the famous Nasi Kandar Deen Maju.. we've Book this hotel thru AGODA ...
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Dear HAIZA, Thank you so much for the feedback! First of all, I am glad that you enjoy the the room and location of our hotel. We sincerely looking forward to serving you again in the near future.
Great Location with Great staff”
This was first stay here and everything was good. The front desk was friendly and helpful. The rooms given was good too because you are able to see the mountains and sea. Hotel location is just next to a few Malls and eatery. Night life is walking distance. Everything was good. Just that rooms are little small but given the price paid. You get what you pay. Definitely next stay will be here.
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Dear Ong, Thank you so much for the feedback! I am glad that you like the location and services of our hotel. We sincerely looking forward to serving you again in the near future.
Excellent”
Our stay here was just fantastic. Location was perfect in the middle and walking distance to anything you could hope for. For the price we paid, it was definitely value for the bucks! Highly recommended for travelers seeking to explore Georgetown on foot. However, rooms were rather small but definitely sufficient for my purpose of visit, which was to get out and about. For those seeking to relax in a hotel with all those extra facilities, this wouldnt be the place for you.
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Excellent”
Our stay here was just fantastic. Location was perfect in the middle and walking distance to anything you could hope for. For the price we paid, it was definitely value for the bucks! Highly recommended for travelers seeking to explore Georgetown on foot. However, rooms were rather small but definitely sufficient for my purpose of visit, which was to get out and about. For those seeking to relax in a hotel with all those extra facilities, this wouldnt be the place for you.
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Always my favorite hotel”
As far as i’m concerned, I believe i’ve been checking in here for more tha 10 nights end of december 2021 up to right. Will be back in twk days time. I love the simplicity of the hotel. The location is good, the room is wonderful (aircond still a bit slow to cool the room but ive grown getting use to it, so i dont really mind now), the shower is goooood!!! Overall, Money well spent!
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Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Stay Safe.
Middle of Georgetown, clean room, nice view, very comfortable bed”
Middle of Georgetown, clean room, nice view, very comfortable bed. However they are using the old aircon unit, cannot really tell whether the aircon is off or on. Overall, good room!
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Dear Rodik, Thank you so much for the review! First of all, I would like to apologize for the inconveniences you faced regarding the air-conditioner. Rest assured that your feedback has already been forwarded to the respective department for further improvement. Besides, I am glad that you enjoy the location and room of the hotel. We sincerely looking forward to serving you again in the near future.
Family Room”
Hotel was very good location and clean. Staffs also friendly and I left my pillow when i checked out. I called up hotel and they transfer my call to houskeeing. They imeediate help me keep the pillow a
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Dear Juliet, Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future.
Nice Hotel in the heart of Georgetown”
Very fast check in process. Easy access to everywhere around Penang. Room very clean and spacious enough for solo traveler. Very great value for money.
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Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Stay Safe.
Worth every penny”
Perfect location - nasi kandar deens maju, aunty evelyn coffee stall, 7 eleven, 1st avenue mall - are all within walking distance. Affordable rate, clean room, nice-looking hotel, will definitely stay here again.
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Dear Aiena, Thank you so much for the feedback! I am glad that you enjoy the rate, room and location of our hotel. We sincerely looking forward to serving you again in the near future.