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Cititel Hotel Pekanbaru
Business , Cititel Hotel Pekanbaru in Pekanbaru
Lobby, Cititel Hotel Pekanbaru in Pekanbaru
Lobby, Cititel Hotel Pekanbaru in Pekanbaru
Interior view, Cititel Hotel Pekanbaru in Pekanbaru
Interior view, Cititel Hotel Pekanbaru in Pekanbaru
Cititel Hotel Pekanbaru

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7.5

Very good

139 reviews

139 reviews

See map
See map

8.1

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
HS Soeman Library 850 m
Monument of Riau People's Struggle 1.0 km
Pekanbaru Great Mosque 1.6 km
Muara Takus 2.1 km
Mall Ciputra Seraya 2.6 km
An-Nur Grand Mosque 3.1 km
Silungkang Art Centre 5.1 km
Mall Ska Pekanbaru 5.6 km
Ar-Rahman Mosque 6.0 km
Boombara Waterpark 9.8 km
Nearby landmarks
An Nur Great Mosque 240 m
Inasa 370 m
Ade Rai Fitness Club Pekanbaru 430 m
Medical Faculty - Riau University 470 m
Kimia Farma 520 m
Rumah Sakit Petala Bumi 520 m
RSUD Arifin Achmad 570 m
Pekanbaru Mall 590 m
TELKOM Office 640 m
Ramayana 660 m

Cititel Hotel Pekanbaru

Jl. Sisingamangaraja No. 32, Pekanbaru City Center, Pekanbaru, Indonesia - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Pekanbaru City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous An-Nur Grand Mosque. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Inside city center

Front desk [24-hour]

Airport transfer

840 meters to HS Soeman Library

Free Wi-Fi in all rooms!

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Luggage storage

Cash withdrawal

Restaurants

This property is in high demand!

4 travelers have booked today.

Value for money7.8
Location rating8.1
Nearest airportSultan Syarif Kasim II International Airport (PKU)
Distance to airport7.1 km

Rooms available at Cititel Hotel Pekanbaru

Superior Room
...
  • Room size: 15 m²/161 ft²
  • Shower
Enter dates to see prices
Superior King
...
  • Room size: 15 m²/161 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Superior Room
...
  • Room size: 15 m²/161 ft²
Enter dates to see prices
Superior Room
...
  • Room size: 15 m²/161 ft²
Enter dates to see prices
Standard
...
  • Non-smoking
  • Shower
  • 2 single beds or 1 double b...
Enter dates to see prices
Business
...
  • Shower
  • 2 single beds or 1 double b...
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices
Deluxe
...
  • Shower
  • 2 single beds
Enter dates to see prices
Executive Room
...
  • Shower
  • 1 king bed
Enter dates to see prices
Single room - King - Superior
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Cititel Hotel Pekanbaru?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Cititel Hotel Pekanbaru?

    Cititel Hotel Pekanbaru is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Cititel Hotel Pekanbaru also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Cititel Hotel Pekanbaru has a car park available for guests. Parking is free for guests. If you're looking for an easy way to get around Pekanbaru with private transportation, the hotel can arrange taxi service.

    Is breakfast offered at Cititel Hotel Pekanbaru?

    Wake up to a great buffet breakfast at Cititel Hotel Pekanbaru.

    What are my dining options at Cititel Hotel Pekanbaru?

    Cititel Hotel Pekanbaru features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

    What is the smoking policy at Cititel Hotel Pekanbaru?

    Cititel Hotel Pekanbaru does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What restaurants are nearby Cititel Hotel Pekanbaru?

    Restaurants including Sate Bundo Kanduang, Karambia Cafe & Hang Out and Sate Solo are popular in Cititel Hotel Pekanbaru’s neighborhood which is known as Pekanbaru City Center.

    What popular shopping places are close to Cititel Hotel Pekanbaru?

    Shopping options in Cititel Hotel Pekanbaru’s Pekanbaru City Center neighborhood include Mall Ciputra Seraya, Transmart Carrefour and Sadira Plaza.

    What are popular attractions near Cititel Hotel Pekanbaru?

    Guests at Cititel Hotel Pekanbaru can easily visit Pekanbaru Great Mosque, Silungkang Art Centre and Monument of Riau People's Struggle located in the Pekanbaru City Center area.

    What popular natural sightseeing spots are close to Cititel Hotel Pekanbaru?

    Cititel Hotel Pekanbaru’s nearby natural sights include Kolam Pancing Lembah Raya, hutan and Halte Bus Kota perkantoran sudirman raya located in the same Pekanbaru City Center area.

    See map

    Explore the neighborhood

    Property ranking|Compared to 176 Pekanbaru properties
    See all rankings
    Room comfort score
    6.5/10
    Location score
    8.2/10
    Value for money score
    7.9/10
    Couples review score
    8/10
    Better than
    86
    %
    of Pekanbaru properties
    Better than
    73
    %
    of Pekanbaru properties
    Better than
    71
    %
    of Pekanbaru properties
    Better than
    70
    %
    of Pekanbaru properties
    Overall rating:

    7.5

    Very good
    139 reviews
    Cleanliness
    7.5
    Facilities
    7.0
    Location
    8.1
    Read all reviews >
    More about Cititel Hotel Pekanbaru

    More about Cititel Hotel Pekanbaru

    Cititel Hotel Pekanbaru

    Cititel Hotel Pekanbaru is the perfect choice for travelers who want to take in the sights and sounds of Pekanbaru. Experience an urban escape in Pekanbaru with a stay at Cititel Hotel Pekanbaru, with its exceptional location right in the city center.
    All offerings provided by Cititel Hotel Pekanbaru help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Pekanbaru is made even more convenient with the taxi and shuttle services available at the hotel.
    For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including luggage storage. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Cititel Hotel Pekanbaru.
    For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
    A range of amenities is offered in guestrooms at Cititel Hotel Pekanbaru. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as a coffee or tea maker and bottled water are provided in some guestrooms.
    Bathroom amenities are just as important as others, and at the hotel you'll find toiletries available in some guest bathrooms.


    Dining and things to do

    Each morning you can start the day with a delicious in-house breakfast offered at Cititel Hotel Pekanbaru. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Cititel Hotel Pekanbaru caters to its guests varied dietary restrictions with cuisine types such as halal available.


    Around the property

    Don't miss out on all that Pekanbaru has to offer! Find that special item or souvenir that will commemorate your trip to Pekanbaru at Mall Ska Pekanbaru located 5.5 km away.


    Reasons to stay here

    Compared to the city's accommodation options, this hotel scored higher than 86% of them for food and dining.
    According to guests who stayed here, this hotel's room comfort is rated higher than 86% of other accommodations in Pekanbaru.

    Show less

    Amenities and facilities

    Good
    Facilities

    7

    Most talked about facilities

    Breakfast

    4 mentions

    Housekeeping

    3 mentions

    Food & Dining

    1 mention

    Internet

    1 mention

    Languages spoken
    • Indonesian
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Wi-Fi in public areas
    Dining, drinking, and snacking
    • Breakfast [buffet]
    • Coffee shop
    • Restaurant [halal]
    • Restaurants
    • Room service [24-hour]
    Services and conveniences
    • Cash withdrawal
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Laundry service
    • Luggage storage
    • Smoke-free property
    • Smoking area
    • Xerox/fax in business center
    Access
    • Front desk [24-hour]
    • Pets allowed
    Getting around
    • Airport transfer
    • Car park [free of charge]
    • Shuttle service
    • Taxi service
    Available in all rooms
    • Air conditioning
    • Free bottled water
    • Internet access – wireless
    • Non-smoking
    • Shower

    Location

    Jl. Sisingamangaraja No. 32, Pekanbaru City Center, Pekanbaru, Indonesia
    Excellent
    Location

    8.1

    Airports
    • Sultan Syarif Kasim II International Airport (PKU)
      7.1 km
    • Pinang Kampai Airport (DUM)
      120.6 km
    Public transportation
    • Pekanbaru Bus Station
      7.7 km
    Hospital or clinic
    • Inasa
      370 m
    Shopping
    • Mall Ska Pekanbaru
      5.6 km
    Convenience store
    • Indomaret
      270 m
    Cash withdrawal
    • ATM on-site

    What's nearby

    Popular landmarks
    • HS Soeman Library
      850 m
    • Monument of Riau People's Struggle
      1.0 km
    • Pekanbaru Great Mosque
      1.6 km
    • Muara Takus
      2.1 km
    • Mall Ciputra Seraya
      2.6 km
    • An-Nur Grand Mosque
      3.1 km
    • Silungkang Art Centre
      5.1 km
    • Mall Ska Pekanbaru
      5.6 km
    • Ar-Rahman Mosque
      6.0 km
    • Boombara Waterpark
      9.8 km
    Nearby landmarks
    • An Nur Great Mosque
      240 m
    • Inasa
      370 m
    • Ade Rai Fitness Club Pekanbaru
      430 m
    • Medical Faculty - Riau University
      470 m
    • Kimia Farma
      520 m
    • Rumah Sakit Petala Bumi
      520 m
    • RSUD Arifin Achmad
      570 m
    • Pekanbaru Mall
      590 m
    • TELKOM Office
      640 m
    • Ramayana
      660 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property.
    Children 2-10 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 11 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out until12:00
    Getting around
    • Travel time to airport (minutes)30
    The property
    • Number of restaurants1
    • Number of rooms 101
    • Room voltage220
    • Year property opened2011

    Reviews of Cititel Hotel Pekanbaru from real guests

    Provided by verified guests of Agoda
    7.5
    /
    10
    Cleanliness7.5
    Facilities7.0
    Location8.1
    Room comfort and quality6.5
    Service7.6
    Value for money7.8
    High score for Pekanbaru
    Rating
    9+ Exceptional (13)
    8-9 Excellent (5)
    7-8 Very Good (19)
    6-7 Good (11)
    <6 Below Expectation (14)
    Time of the year
    Mar - May (15)
    Jun - Aug (14)
    Sep - Nov (6)
    Dec - Feb (27)

    Show reviews that mention 

    Showing 62 verified guest comments
    1234
    10.0
    Exceptional
    andrea from Indonesia
    Couple
    Deluxe
    Stayed 1 night in February 2019

    Value for money, strategically located in the city centre”

    Value for money, strategically located in the city centre

    Reviewed March 06, 2019

    See room deals

    9.2
    Exceptional
    AKHIRO from Japan
    Solo traveler
    Superior King
    Stayed 1 night in April 2019

    Affordable!”

    Affordable!

    Reviewed May 02, 2019

    See room deals

    8.0
    Excellent
    Timmy from Malaysia
    Family with teens
    Stayed 1 night in December 2012

    New hotel with everythng new and nice”

    new and nice

    Hotel is new therefore everything is still new and nice. the beds are comfortable and shower great. the breakfast is average fare. Location is right in the middle of the town and within walking distance to shopping malls, street market and shops. However there are really nothing much to do in Pekanbaru and most travellers upon arrival at the airport will go straight to their destinations like Bukittinggi, Medan, etc without overnight in Pekanbaru.

    Reviewed January 15, 2013

    See room deals

    8.3
    Excellent
    Timmy from Malaysia
    Family with teens
    Superior King
    Stayed 1 night in December 2012

    New hotel with everything new and nice”

    Nice and clean

    Hotel is new therefore everything is nice and neat. Bed is comfortable and shower great. Centrally located and within walking distance to the major shopping malls, street markets and shops. Plenty of local food nearby. There are really nothing much to do in Pekanbaru. Most travellers upon arrival at the airport will go direct to other destinations like Bukittinggi, Medan, etc.

    Reviewed January 15, 2013

    See room deals

    8.4
    Excellent
    william from Indonesia
    Couple
    Superior King
    Stayed 2 nights in June 2017

    Clean and not noisy”

    Many hotel i stay near the mall pekanbaru. This is the calm and quite hotel. We can take arest well Room clean. And big enough. Breakfast : nice and delicious. You can order egg. Service was very good and respectful Big patking area. And near main road

    Reviewed June 04, 2017

    See room deals

    7.7
    Very good
    KANI from Malaysia
    Solo traveler
    Stayed 3 nights in March 2014

    peaceful and comfy”

    new comfortable and great location

    will definately be back to Pekanbaru in the near future and no regrets to choose Cititel once again and would be nice if there is TEA & COFFEE as well as a minibar provided in the room.

    Reviewed April 06, 2014

    See room deals

    8.3
    Excellent
    Rachma from Indonesia
    Family with teens
    Superior King
    Stayed 1 night in January 2013

    Small but managable”

    Clean

    Our late check in was received by okay management, as somehow they wanted to check and chekc and check and check our voucher - which is kind of silly since they should just simply match up my ID with the info on their side . But the hotel itself is likable. Right in the center of the town. Clean and efficient. Breakfast is also fine - the hotel is good for transit need.

    Reviewed January 17, 2013

    See room deals

    7.7
    Very good
    AB from Malaysia
    Couple
    Superior King
    Stayed 3 nights in November 2012

    Great location, good service but small rooms.”

    Close to mosque and main shopping centre, public transport aplenty

    I was given room 601 which has a window facing the other rooms which I found uncomfortable since guest on the opposite rooms could see us if I were to open the curtain/window. If I do not open the curtain the room is dark as the lights are inadequate. I asked for a room change which was granted on the following day. I was given room 606 which was excellent. The room, bedsheets, towels were very clean.Hotel location is excellent. The room is a bit small though adequate. It would be good if the hotel could provide coffee maker.

    Reviewed November 21, 2012

    See room deals

    7.0
    Very good
    Bima from Indonesia
    Business traveler
    Stayed 2 nights in October 2013

    comfy, less pleasant breakfast menu, affordable”

    nice designed room, clean, near shopping centre

    the price is affordable for business class, the breakfast wasn't very good at all, at night the cafe is pretty lively seems like the coffee was good but i didn't try em. near to the shopping center, unfortunately no hot water running, wi fi was fast, bed was comfort, wide parking lot

    Reviewed October 16, 2013

    See room deals

    9.7
    Exceptional
    Suhermanto from Indonesia
    Solo traveler
    Stayed 1 night in August 2012

    Small hotel and nice”

    Bed rooms

    It is small hotel..and nice. Room was nice. Service is good.

    Reviewed August 28, 2012

    See room deals

    6.8
    Good
    Agus from Indonesia
    Solo traveler
    Superior King
    Stayed 2 nights in July 2017

    A good place to stay but...”

    The hotel is not very clean as there was cigarette smoke smell in the room despite the room being a non-smoking room. Toilet soap dispenser was not working well. Everything else is in the proper order. Overall a fairly pleasant stay.

    Reviewed August 11, 2017

    See room deals

    5.2
    Nor from Malaysia
    Group
    Deluxe
    Stayed 2 nights in May 2017

    u get what u pay for”

    1. There is no wifi inside the room, is either you go to the lobby area or stay near to ur room's door n u will get the signal. Its quite disappointed because i cant search for routes n information. I do bought simcard 2. I booked 2 rooms, superior n deluxe, extra bed i request during the check in. 3. The deluxe room that i stayed they do provide shower foam dispenser however there is nothing inside it. 4. Bed, towels n rooms are clean. Toilets was ok for me since there is no stains. 5. Staff were friendly and helpful. 6. Location quite far to walk from the hotel to pasar atas n for women its unsafe during night time. Overall its only cheap.

    Reviewed May 14, 2017

    See room deals

    8.0
    Excellent
    Roy from Indonesia
    Business traveler
    Stayed 1 night in December 2012

    Great at least for few hours stay”

    Clean, modern look hotel and located in the city center

    The had difficulties to confirm voucher from Agoda, I had to forward voucher email from Agoda to the person in charge at that night. But they nicely still check me in, even they still could not confirm my voucher due to internet connection problem in their office. Everything else was great, at least for my few hours stay.

    Reviewed April 17, 2013

    See room deals

    6.0
    novy from Indonesia
    Business traveler
    Stayed 2 nights in April 2014

    good design”

    clean room

    Hotel staff was very welcoming, check-in/out was smooth. My room was equipped with everything I needed, it was clean and comfortable.

    Reviewed May 17, 2014

    See room deals

    6.7
    Good
    PRESILLA from Indonesia
    Business traveler
    Business
    Stayed 2 nights in December 2012

    comfortable and cozy hotel”

    good design, clean room and good food

    i very like the food, good variation of the menu and grat services with a reasonable price

    Reviewed September 07, 2013

    See room deals

    6.0
    Andini from Indonesia
    Family with teens
    Superior King
    Stayed 1 night in October 2012

    Good Hotel but with poor trained staffs”

    modern furnitures, new hotel, near from Pasar Bawah & Malls

    no bell boy. Good Hotel but with poor trained staffs, modern furnitures, new hotel, near from Pasar Bawah & Malls

    Reviewed October 10, 2012

    See room deals

    10.0
    Exceptional
    HASNA from Indonesia
    Solo traveler
    Superior King
    Stayed 1 night in July 2017

    Exceptional”

    so close ini town, i love it

    Reviewed July 17, 2017

    See room deals

    5.6
    Kong from Malaysia
    Solo traveler
    Superior King
    Stayed 1 night in July 2018

    Cheap but run down hotel”

    Cheap hotel. Cheap decor. Cheap everything.

    Reviewed July 30, 2018

    See room deals

    7.2
    Very good
    Ricky from Indonesia
    Couple
    Superior King
    Stayed 2 nights in January 2018

    breakfast”

    6/10 score of breakfast

    Reviewed January 10, 2018

    See room deals

    7.6
    Very good
    yulius from Indonesia
    Solo traveler
    Superior King
    Stayed 1 night in July 2018

    Good”

    Good

    Reviewed July 21, 2018

    See room deals

    1234
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