Cititel Hotel Penang
Cititel Hotel Penang
Restaurant, Cititel Hotel Penang in Penang
Lobby, Cititel Hotel Penang in Penang
Cititel Hotel Penang
Executive lounge, Cititel Hotel Penang in Penang
Food and beverages, Cititel Hotel Penang in Penang

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Cititel Hotel Penang

66 Jalan Penang, Georgetown, Penang, Malaysia, 10000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Georgetown, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.


Located in heart of Penang

Check-in [24-hour]

Great Breakfast

Great View

820 meters to public transportation


Front desk [24-hour]

Valet parking

Free Wi-Fi in all rooms!

Luggage storage

Swimming pool [indoor]

Fitness center

Contactless check-in/out

Hot tub

This property is in high demand!

36 travelers have booked today.


16,572 reviews

16,572 reviews

See map


Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
The Rainbow Skywalk and Observatory Deck
60 m
Soho Free House
60 m
100 m
Oriental Arts & Antiques
160 m
Happy Holidays tours
170 m
Popular landmarks
Cheong Fatt Tze - The Blue Mansion
240 m
Armenian Street
720 m
Khoo Kongsi
910 m
Pinang Peranakan Mansion
990 m
Penang Fort Cornwallis
1.2 km
Closest landmarks
R&B Pub
80 m
Silver-Econ Travel
170 m
Chinatown - Penang
230 m
24 Express
230 m
Hainan Temple
240 m
Value for money8.1
Distance to city center1 km.Km
Location rating8.8
Nearest airportPenang International Airport (PEN)
Distance to airport15.3 km

Rooms available at Cititel Hotel Penang

Very good
Room comfort & quality


Deluxe Double
  • Room size: 22 m²/237 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Twin
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior Double
  • Room size: 22 m²/237 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Standard Twin
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Twin
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Standard Double
  • Room size: 22 m²/237 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Room
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
Enter dates to see prices
Standard Room
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Room
  • Room size: 22 m²/237 ft²
  • Shower
  • 1 king bed or 2 single beds
Enter dates to see prices
Double double superior
    Enter dates to see prices

    Top things to do in Penang

    Up to 10% off

    Popular things to do

    popular things to do

    Frequently asked questions

    Does Cititel Hotel Penang have a fitness center?

    Cititel Hotel Penang features free fitness center that is opportunely situated at the tip of your finger, allowing you to get your daily training session in at any hour of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.

    Does Cititel Hotel Penang offer dry cleaning services?

    Yes! Cititel Hotel Penang offers dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking confident in your favorite outfit. Please contact the property for more information.

    Does Cititel Hotel Penang feature an option for contactless check-in and check-out?

    At Cititel Hotel Penang, visitors can take part in contactless check-in and check-out option provided by this property for your convenience and safety.

    What is the average travel time to the closest airport from Cititel Hotel Penang?

    The average travel time to get from Cititel Hotel Penang to the airport is 20 minutes, but please keep in mind that the travel time may differ based on traffic, weather conditions, and time of day.

    How many floors does Cititel Hotel Penang have?

    Cititel Hotel Penang has a total of 16 floors.

    How many rooms does Cititel Hotel Penang have?

    Cititel Hotel Penang has a total of 360 rooms.

    What is the verified guest review consensus about Cititel Hotel Penang's view?

    64.0% of our verified customer reviews have given an optimistic review and comments about this property's view. You can look up on more detailed customer reviews, and comments for Cititel Hotel Penang down in the review section.

    What is the typical rating that verified Solo travelers' have given to Cititel Hotel Penang?

    Past solo travelers that have stayed at this property have given Cititel Hotel Penang an average rating of 8.2. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

    What is the typical rating that verified Families with older children have given to Cititel Hotel Penang?

    Past families with older children that have stayed at this property have given Cititel Hotel Penang an average rating of 8.2. You can search for more specific customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

    What dining places are in close proximty of Cititel Hotel Penang?

    Cititel Hotel Penang’s neighborhood is Georgetown which consists of well-liked dining places such as Foong Wei Heong Restaurant and Toh Soon Cafe.

    Can special events be hosted at Cititel Hotel Penang?

    This property has an indoor venue for your special get together. Big events and gatherings like weddings and private events can be organized at Cititel Hotel Penang. Services for in-house catering are available to help your event go smoothly.

    More about Cititel Hotel Penang

    More about Cititel Hotel Penang

    Experience Luxury and Convenience at Cititel Hotel Penang

    Welcome to Cititel Hotel Penang, a luxurious 4-star hotel conveniently located in the heart of Penang, Malaysia. With its prime location, this hotel offers easy access to the city's main attractions, business districts, and shopping centers, making it an ideal choice for both leisure and business travelers. Built in 1997, Cititel Hotel Penang boasts a rich history and a reputation for providing exceptional service and top-notch facilities. The hotel features 360 well-appointed rooms, each designed with comfort and elegance in mind. Whether you're traveling alone, with a partner, or with your family, there is a room to suit your needs and preferences. Check-in at Cititel Hotel Penang begins at 03:00 PM, allowing you ample time to settle in and start exploring the vibrant city. The check-out time is until 12:00 PM, giving you a leisurely morning to enjoy a delicious breakfast or take a dip in the hotel's refreshing pool before bidding farewell to this remarkable hotel. Families traveling with children will find that Cititel Hotel Penang offers a child policy that ensures a comfortable stay for everyone. While children may not stay free of charge, the hotel does provide extra services and amenities for families, ensuring that your little ones have a memorable and enjoyable experience. Conveniently located just 20 minutes away from the airport, Cititel Hotel Penang provides easy access for travelers arriving or departing from Penang. Additionally, its proximity to the city center, which is only 1 km away, allows guests to explore the vibrant streets, indulge in local delicacies, and immerse themselves in the rich cultural heritage of Penang. At Cititel Hotel Penang, you can expect nothing less than a luxurious and convenient stay. With its prime location, comfortable rooms, and exceptional service, this hotel is the perfect choice for travelers looking to experience the best that Penang has to offer.

    Endless Entertainment at Cititel Hotel Penang

    When it comes to entertainment, Cititel Hotel Penang leaves no stone unturned. Whether you're in the mood for some retail therapy, relaxation, or a fun night out, this hotel has got you covered. With an array of shops within its premises, you can indulge in some retail therapy without even leaving the hotel. From fashion boutiques to souvenir shops, there's something for everyone to enjoy. If you're in need of some pampering, head to the hotel's massage center where skilled therapists will melt away your stress and tension. For a truly rejuvenating experience, take a dip in the hot tub or unwind in the sauna. These facilities are perfect for unwinding after a long day of exploring the vibrant city of Penang. Looking for some entertainment in the evening? Look no further than the shared lounge/TV area, where you can relax and catch up on your favorite shows or movies. And for those who love to sing their hearts out, the hotel also offers a karaoke room where you can belt out your favorite tunes with friends and family. With such a wide range of entertainment facilities, Cititel Hotel Penang ensures that your stay is filled with endless fun and relaxation.

    Stay Active at Cititel Hotel Penang's Sports Facilities

    Cititel Hotel Penang offers a range of top-notch sports facilities to keep guests active and energized throughout their stay. Dive into the refreshing waters of the indoor pool, perfect for a relaxing swim or invigorating workout. Whether you prefer to do laps or simply unwind after a long day of exploring Penang, the indoor pool provides a serene and tranquil environment for all guests to enjoy. For fitness enthusiasts, the hotel boasts a fully-equipped fitness center that caters to all levels of fitness. With state-of-the-art equipment and a spacious layout, guests can engage in a variety of exercises to stay in shape. From cardio machines and weightlifting equipment to yoga mats and exercise balls, the fitness center has everything you need for a comprehensive workout. Best of all, access to the fitness center is complimentary for all guests, allowing you to maintain your fitness routine without any additional cost. So whether you're looking to take a refreshing dip or break a sweat, Cititel Hotel Penang's sports facilities have got you covered. Stay active and make the most of your stay at this exceptional hotel in Penang, Malaysia.

    Convenience Facilities at Cititel Hotel Penang

    At Cititel Hotel Penang, convenience is at the forefront of their offerings. With a range of facilities and services designed to make your stay hassle-free, you can truly relax and enjoy your time in Penang. One of the standout features of the hotel is its 24-hour room service, ensuring that you can satisfy your cravings at any time of the day or night. Whether it's a late-night snack or a full meal, the dedicated staff will deliver it right to your doorstep. Additionally, the hotel offers laundry service and dry cleaning, allowing you to keep your clothes fresh and clean throughout your stay. For added peace of mind, Cititel Hotel Penang provides safety deposit boxes to store your valuables securely. The concierge is also available to assist with any queries or requests you may have, ensuring a smooth and enjoyable stay. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to easily keep in touch with loved ones or catch up on work. For those who prefer to smoke, there is a designated smoking area available. With luggage storage and daily housekeeping services, you can rest assured that your belongings are well taken care of, and your room is kept clean and tidy. Cititel Hotel Penang truly goes above and beyond to provide convenience and comfort for its guests.

    Convenient Transport Facilities at Cititel Hotel Penang

    At Cititel Hotel Penang, we understand the importance of convenient transportation options for our guests. Whether you are exploring the vibrant city of Penang or need to get to important meetings, we have a range of transport facilities to suit your needs. For those looking to explore the city, our hotel offers tours to popular attractions in Penang. Our knowledgeable and friendly staff can help you plan your itinerary and provide recommendations on the best places to visit. If you prefer to venture out on your own, we also offer car hire services, allowing you to explore the city at your own pace. Parking is a breeze at Cititel Hotel Penang. We provide valet parking and have a secure car park onsite, ensuring that your vehicle is safe and easily accessible. Best of all, our car park is free of charge for hotel guests, making it convenient and cost-effective. If you prefer to use public transportation, our hotel also offers a taxi service, making it easy for you to get around the city hassle-free. With our range of transport facilities, Cititel Hotel Penang ensures that your stay in Penang is convenient and stress-free. Whether you want to explore the city or attend important meetings, we have everything you need to make your travel experience enjoyable.

    Experience Comfort and Convenience at Cititel Hotel Penang

    At Cititel Hotel Penang, we strive to provide our guests with the utmost comfort and convenience during their stay. Our rooms are equipped with top-notch amenities to ensure a memorable experience. Step into your room and feel the cool breeze of the air conditioning, creating a soothing atmosphere for relaxation. Wrap yourself in the soft and luxurious bathrobes provided, adding a touch of indulgence to your stay. Stay updated with the latest news by enjoying a complimentary daily newspaper delivered right to your room. For entertainment options, we offer a wide selection of in-house movies, allowing you to unwind and enjoy a movie night in the comfort of your own room. Need to style your hair? No worries, as a hair dryer is also available for your convenience. Quench your thirst with refreshments from the well-stocked mini bar, offering a variety of beverages and snacks. Catch up on your favorite shows with the satellite/cable TV provided, ensuring you never miss out on your preferred entertainment. At Cititel Hotel Penang, we understand the importance of providing exceptional room facilities to enhance your overall experience. Book your stay with us and indulge in the comfort and convenience that our rooms have to offer.

    Indulge in a Culinary Delight at Cititel Hotel Penang

    At Cititel Hotel Penang, guests can embark on a gastronomic journey like no other with its array of dining facilities. Whether you're craving a quick bite or a leisurely meal, the hotel has something to satisfy every palate. Start your day off right with a delectable breakfast buffet at the on-site restaurant, where you can indulge in a variety of local and international dishes. For those in need of a caffeine fix, the coffee shop offers a cozy ambiance and a selection of aromatic brews to awaken your senses. Additionally, the hotel provides 24-hour room service, ensuring that you can enjoy a delicious meal in the comfort of your own room at any time. If you're looking for halal options, the hotel also boasts a halal restaurant, where you can savor authentic Malaysian cuisine prepared with the freshest ingredients. With daily housekeeping, you can rest assured that your dining experience will be accompanied by impeccable service and a clean, inviting atmosphere. Whether you're a food enthusiast or simply looking for a convenient dining experience, Cititel Hotel Penang has everything you need to satisfy your cravings.

    Comfort and Convenience at Cititel Hotel Penang

    Cititel Hotel Penang offers a range of comfortable and well-appointed rooms to suit every traveler's needs. Choose from a variety of room types, including the Deluxe Double, Deluxe Twin, Standard Double, Standard Twin, Superior Double, and Superior Twin. Each room is thoughtfully designed with a spacious area of 22 square meters, providing ample space for relaxation and rejuvenation. Booking your stay at Cititel Hotel Penang through Agoda ensures that you receive the best prices and a hassle-free experience. Agoda offers competitive rates for all room types, allowing you to enjoy great savings on your accommodation. With Agoda's easy-to-use platform, you can conveniently browse through the available room options, compare prices, and make a reservation in just a few clicks. Experience the comfort and convenience of Cititel Hotel Penang by booking your stay on Agoda today.

    Discover the Vibrant Charm of Georgetown, Penang

    Welcome to Georgetown, a captivating neighborhood in Penang, Malaysia that seamlessly blends rich history, vibrant culture, and mouthwatering cuisine. As a UNESCO World Heritage Site, Georgetown is a treasure trove of colonial architecture, colorful street art, and bustling markets, making it a must-visit destination for travelers seeking an authentic Malaysian experience. Immerse yourself in the enchanting streets of Georgetown, where every corner tells a story. Explore the iconic Clan Jetties, a series of wooden waterfront settlements that offer a glimpse into the city's past. Wander through the bustling Little India, a vibrant neighborhood filled with aromatic spices, colorful textiles, and ornate temples. Discover the intricate street art that adorns the walls, showcasing the creative spirit of the local artists. When it comes to food, Georgetown is a true paradise for food lovers. Indulge in the famous Penang street food, from mouthwatering Char Kway Teow to delicious Hokkien Mee. Don't miss out on the chance to savor the local delicacies like Penang Laksa and Cendol, which are sure to tantalize your taste buds. After a day of exploring, unwind at one of the many charming cafes or trendy bars, where you can sip on a refreshing beverage and soak in the vibrant atmosphere of this captivating neighborhood.

    Convenient Transportation Options from the Nearest Airports to Cititel Hotel Penang

    Located in the heart of Georgetown, Penang, Cititel Hotel Penang is easily accessible from the nearest airports in Penang, Malaysia. Whether you arrive at Penang International Airport or Sultan Abdul Halim Airport, you can choose from various transportation options to reach the hotel conveniently. If you arrive at Penang International Airport, the most convenient way to reach Cititel Hotel Penang is by taking a taxi. The airport is approximately 18 kilometers away from the hotel, and the taxi ride takes around 30 minutes, depending on the traffic. Taxis are readily available at the airport, and the fare is metered. Alternatively, you can also book a private airport transfer in advance for a hassle-free journey to the hotel. For those arriving at Sultan Abdul Halim Airport, located in Alor Setar, Kedah, the best way to reach Cititel Hotel Penang is by taking a taxi or a private car. The airport is approximately 135 kilometers away from the hotel, and the journey takes around 2 hours, depending on the traffic. Taxis are available at the airport, and you can negotiate the fare with the driver. Alternatively, you can book a private car transfer beforehand to ensure a smooth and comfortable journey. No matter which airport you arrive at, reaching Cititel Hotel Penang is a breeze. The hotel's central location in Georgetown allows easy access to popular attractions, shopping malls, and dining options, making it an ideal choice for both leisure and business travelers visiting Penang, Malaysia.

    Discover the Rich Heritage and Vibrant Culture near Cititel Hotel Penang

    Situated in the heart of Penang, Cititel Hotel Penang is surrounded by a plethora of iconic landmarks and attractions that showcase the rich heritage and vibrant culture of this enchanting city. Just a stone's throw away from the hotel, you will find the Pinang Peranakan Mansion, a beautifully restored museum that offers a glimpse into the fascinating Peranakan culture. Marvel at the intricate architecture and explore the exquisite collections of antiques and artifacts that depict the unique blend of Chinese and Malay influences. For those seeking a taste of Penang's maritime history, Chew's Jetty is a must-visit attraction. This wooden waterfront settlement provides a glimpse into the lives of the Chew Clan, who have resided here for generations. Take a leisurely stroll along the jetty and soak in the picturesque views of the sea and traditional wooden houses. Another architectural marvel near the hotel is the Cheong Fatt Tze - The Blue Mansion. This iconic indigo-colored mansion is a UNESCO World Heritage Site and showcases the elegance of 19th-century Chinese architecture. Step inside and be transported back in time as you explore the opulent interiors and learn about the fascinating history of this historic mansion. Immerse yourself in the rich Chinese heritage of Penang by visiting the Khoo Kongsi, a grand ancestral temple that dates back to the 19th century. Admire the intricate woodcarvings, vibrant murals, and ornate architecture that make this temple a true masterpiece. History enthusiasts will also appreciate a visit to Penang Fort Cornwallis, the largest standing fort in Malaysia. Explore the ancient cannons, barracks, and historical artifacts that tell the story of Penang's colonial past. Art lovers will be delighted by the vibrant street art scene in George Town. Take a leisurely walk along Armenian Street and discover an array of captivating murals and sculptures that adorn the walls of the city. Each artwork tells a unique story and adds a touch of creativity to the city's streets. Nature enthusiasts can escape the bustling city and find tranquility at the Penang Botanical Gardens. Explore the lush greenery, vibrant flower beds, and serene lakes as you take a leisurely stroll through this tropical paradise. For a unique experience, head to the Upside Down Museum, where everything is flipped upside down. Let your imagination run wild as you explore the various themed rooms and capture gravity-defying photos. Lastly, don't miss the opportunity to visit the Dharmikarama Burmese Temple, the oldest Burmese temple in Malaysia. Admire the stunning architecture, intricate carvings, and peaceful ambiance of this spiritual sanctuary. With its prime location near these iconic landmarks and attractions, Cititel Hotel Penang offers the perfect base for exploring the rich heritage and vibrant culture of Penang, Malaysia.

    Convenient Public Transport Stations near Cititel Hotel Penang

    Cititel Hotel Penang is ideally located near two major public transport stations, making it a convenient choice for travelers looking to explore Penang. The hotel is just a short walk away from Komtar Bus Terminal, one of the main transportation hubs in the city. From here, guests can easily access various bus routes that connect to different parts of Penang, including popular tourist attractions, shopping malls, and heritage sites. Another nearby public transport station is Pengkalan Raja Tun Uda Bus Terminal, which is also within walking distance from the hotel. This terminal offers a wide range of bus services, including routes that connect Penang to other states in Malaysia. Whether you're planning to explore the vibrant streets of Georgetown or venture further to discover the beauty of Penang Island, these public transport stations near Cititel Hotel Penang provide convenient and affordable options for getting around.

    Diverse Dining Options Near Cititel Hotel Penang

    When it comes to dining, guests at Cititel Hotel Penang are spoilt for choice with an array of restaurants just steps away. Start your culinary journey at Teksen Restaurant, a local favorite known for its authentic Chinese cuisine and mouthwatering seafood dishes. For a cozy and relaxed atmosphere, head to PINWHEEL RESTO CAFE, where you can savor delicious Western and Asian fusion dishes. If you're in the mood for Middle Eastern flavors, Halab Penang is the place to be, offering a variety of delectable kebabs, hummus, and falafel. Craving some local street food? Make your way to Restoran Nasi Kandar Line Clear, where you can enjoy Penang's famous nasi kandar, a flavorful rice dish with a variety of curries and side dishes. For a taste of traditional Chinese cuisine, Tai Tong Restaurant is a must-visit, serving up classic dishes in a charming setting. Looking for a lively atmosphere and Mexican delights? Holy Guacamole - Love Lane is the perfect spot, offering a range of tacos, burritos, and refreshing margaritas. Lagenda House & Cafe is another great option, providing a fusion of Malaysian and Western dishes in a cozy setting. Lastly, for a wide variety of local hawker fare, head to Sungai Pinang Food Court (Astaka Sungai Pinang), where you can indulge in Penang's famous street food delights. With such a diverse range of dining options, guests at Cititel Hotel Penang are sure to satisfy their taste buds and experience the vibrant culinary scene of Penang.

    Shop 'til You Drop

    Located in the heart of Penang, Cititel Hotel Penang is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away, you'll find Fuan Wong, Hong Giap Hang, and Penang Plaza, where you can indulge in a retail therapy session like no other. For those who prefer a more unique shopping experience, head over to Macallum Street Night Market or Lorong Kulit Flea Market, where you can browse through a wide array of local handicrafts, antiques, and vintage finds. And if you're in the mood for some aquatic exploration, don't miss out on a visit to Chew Thean Yang Aquarium, where you can marvel at the vibrant marine life. For those looking for authentic local crafts, Seang Hin Leong Rattan and Bamboo Craft and Siddhi Gifts & Crafts offer a treasure trove of handmade souvenirs. And for a heartwarming experience, pay a visit to Penang SPCA, where you can support a good cause and maybe even find a furry friend to take home. Last but not least, don't forget to explore the bustling Chowraster Bazaar, where you can immerse yourself in the vibrant local culture and sample delicious street food. With so many shopping landmarks at your doorstep, Cititel Hotel Penang is the perfect base for a memorable shopping adventure in Penang.

    Affordable Luxury at Cititel Hotel Penang

    Experience the perfect blend of comfort and affordability at Cititel Hotel Penang. With an average price of just $61 per room, this hotel offers exceptional value for money, allowing you to make the most of your stay in Penang without breaking the bank. Compared to the average price of a hotel room in Penang, which stands at $69, Cititel Hotel Penang provides a budget-friendly option without compromising on quality. Whether you are a budget traveler or simply looking for a great deal, this hotel offers unbeatable prices without compromising on the amenities and services you deserve. At Cititel Hotel Penang, you can enjoy spacious and well-appointed rooms, modern facilities, and a prime location in the heart of Penang. Don't miss out on this fantastic opportunity to experience affordable luxury in one of Malaysia's most vibrant cities.

    Excellent Service and Great Location

    Cititel Hotel Penang offers excellent service and is situated in a great location. The staff are friendly and provide good hospitality, ensuring a comfortable stay for guests. The rooms are clean and well-maintained, with a nice hotel ambiance. The hotel's convenient location allows easy access to various attractions in Penang. Additionally, guests can enjoy a delicious breakfast and appreciate the value for money offered by this hotel. Overall, Cititel Hotel Penang is highly recommended for its cleanliness, excellent service, and friendly staff.

    A Memorable Stay at Cititel Hotel Penang

    Discover the perfect blend of comfort, convenience, and exceptional service at Cititel Hotel Penang. With an impressive overall rating of 8.1, this hotel has consistently delighted guests with its outstanding hospitality and top-notch facilities. One of the standout features of Cititel Hotel Penang is its unbeatable location, earning a remarkable rating of 8.7. Situated in the heart of Penang, this hotel provides easy access to the city's most popular attractions, shopping malls, and vibrant dining scenes. Whether you're a history enthusiast exploring the UNESCO World Heritage Site of George Town or a shopaholic seeking retail therapy at nearby malls, this hotel's prime location ensures that you're never far from the action. Guests at Cititel Hotel Penang rave about the impeccable cleanliness, which has earned a commendable rating of 8.1. From the moment you step into the elegant lobby to the pristine rooms, you'll be greeted with a refreshing sense of cleanliness and attention to detail. The dedicated housekeeping team ensures that every nook and cranny is spotless, allowing you to relax and unwind in a hygienic and comfortable environment. The staff performance at Cititel Hotel Penang is truly exceptional, with a remarkable rating of 8.2. From the warm and friendly receptionists at the front desk to the attentive waitstaff in the hotel's restaurants, the staff go above and beyond to make your stay memorable. Whether you need assistance with arranging transportation, recommendations for local attractions, or simply a friendly chat, the staff at Cititel Hotel Penang are always ready to assist with a genuine smile. Indulge in a remarkable stay at Cititel Hotel Penang, where exceptional cleanliness, unbeatable location, and outstanding staff performance await you. Book your stay today and experience the epitome of comfort and convenience in Penang, Malaysia.

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    Amenities and facilities

    Very good


    Most talked about facilities


    519 mentions

    Food & Dining

    365 mentions


    277 mentions


    148 mentions

    Languages spoken
    • English
    • Chinese [Mandarin]
    • Japanese
    • Malay
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fitness center
    • Hot tub
    • Karaoke
    • Massage
    • Sauna
    • Swimming pool [indoor]
    • Tours
    Cleanliness and safety
    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Bar
    • Breakfast [buffet]
    • Coffee shop
    • Restaurant [halal]
    • Restaurants
    • Room service [24-hour]
    Services and conveniences
    • Air conditioning in public area
    • Concierge
    • Contactless check-in/out
    • Convenience store
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Postal service
    • Safety deposit boxes
    • Shops
    • Smoke-free property
    • Smoking area
    • Xerox/fax in business center
    For the kids
    • Babysitting service
    • CCTV in common areas
    • CCTV outside property
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    Getting around
    • Car park [free of charge]
    • Car park [on-site]
    • Rental car
    • Taxi service
    • Valet parking
    Available in all rooms
    • Air conditioning
    • Blackout curtains
    • Coffee/tea maker
    • Daily newspaper
    • Desk
    • Fan
    • Free bottled water
    • Hair dryer
    • In-room safe box
    • Internet access – LAN
    • Internet access – wireless
    • Ironing facilities
    • Mini bar
    • Non-smoking
    • Private bathroom
    • Satellite/cable channels
    • Shower
    • Slippers
    • Telephone
    • Towels

    Food and dining

    Restaurants on site
    Main Street Cafe
    • Cuisine: Local, Malaysian
    Kirishima Japanese Restaurant
    • Cuisine: Japanese
    Zhonghua Gourmet Restaurant
    • No additional information available


    66 Jalan Penang, Georgetown, Penang, Malaysia, 10000


    • Penang International Airport (PEN)
      15.3 km 26 min drive
    • Sultan Abdul Halim Airport (AOR)
      86.5 km
    Public transportation
    • Komtar Bus Terminal
      820 m
    • Pengkalan Raja Tun Uda Bus Terminal
      1.3 km
    Hospital or clinic
    • Boom pharmacy
      280 m
    • Gurney Plaza
      3.2 km
    Convenience store
    • 24 XPRESS
      60 m
    Cash withdrawal
    • ATM
      70 m

    What's nearby

    Popular landmarks
    • Cheong Fatt Tze - The Blue Mansion
      240 m
    • Armenian Street
      720 m
    • Khoo Kongsi
      910 m
    • Pinang Peranakan Mansion
      990 m
    • Penang Fort Cornwallis
      1.2 km
    • Chew's Jetty
      1.3 km
    • Kek Lok Si Temple
      7.0 km
    • Batu Ferringhi Beach
      10.9 km
    • Entopia
      13.3 km
    • Escape Theme Park
      13.3 km
    Nearby landmarks
    • The Rainbow Skywalk and Observatory Deck
      60 m
    • Soho Free House
      60 m
    • R&B Pub
      80 m
    • Omegatec
      100 m
    • Oriental Arts & Antiques
      160 m
    • Happy Holidays tours
      170 m
    • Silver-Econ Travel
      170 m
    • Hong Giap Hang
      200 m
    • Coco Island Traveller's Corner
      200 m
    • HS Sam Book Store
      210 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 2-12 year(s)
    Must use an extra bed
    If you need an extra bed, it will incur an additional charge.
    Guests 13 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    • Effective from June 1, 2014, the Penang City Council will be imposing Local Council Fee of MYR 3 per room per night, payable directly to the hotel upon check-in.
    • Additional Tourism Fee for foreigners is also applicable at MYR10/night upon check-in.
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    • Check-in from15:00
    • Check-out until12:00
    Getting around
    • Distance from city center1 km.Km
    • Travel time to airport (minutes)20
    • Breakfast charge (unless included in room price)50 MYR
    The property
    • Non-smoking rooms/floorsyes
    • Number of floors16
    • Number of restaurants3
    • Number of rooms 360
    • Room voltage240
    • Year property opened1997

    Reviews of Cititel Hotel Penang from real guests

    Provided by verified guests of

    Agoda logo
    Value for money8.1
    Room comfort and quality7.6
    High score for Penang
    9+ Exceptional (2,168)
    8-9 Excellent (1,569)
    7-8 Very Good (2,606)
    6-7 Good (1,119)
    <6 Below Expectation (874)
    Guest Type
    Room Type

    Show reviews that mention 

    Showing 8,336 verified guest comments
    Nicholas from Malaysia
    Family with young children
    Deluxe Double
    Stayed 3 nights in September 2023


    I recently had the pleasure of staying at Cititel Penang during my visit to Penang, and I must say that it was an absolutely fantastic experience. From the moment I stepped into the lobby until the day of my departure, every aspect of my stay exceeded my expectations. First and foremost, the staff at Cititel Penang deserves a special mention. They were not only courteous and professional but also incredibly welcoming. From the front desk to the housekeeping staff, everyone went out of their way to ensure that my stay was comfortable and enjoyable. Any questions I had or requests I made were promptly and efficiently addressed, making me feel like a valued guest. The accommodations at this hotel were top-notch. My room was spacious, well-appointed, and immaculately clean. The comfortable bed and plush linens ensured a restful night's sleep, and the room's soundproofing was excellent, providing a peaceful environment to relax in. However, the bathroom window directed to the bedroom seems to be uncomfortable. The bathroom light directly reflect to the bedroom. The dining experience at Cititel Penang was equally impressive. I had the pleasure of dining at their on-site restaurant, and the food was simply exquisite. The menu offered a diverse selection of dishes to cater to various tastes, and each meal was prepared with the utmost care and attention to flavour. The restaurant's ambiance was delightful, making it a perfect place for both business meetings and romantic dinners. But I noticed a cockroach on my plate when I getting my buffet breakfast on Monday morning (2.09.2023) & I’ve informed one of the staff. I hope the Management will look into this matter with extreme attention. One of the standout features of this hotel is its central location. It was incredibly convenient to access popular tourist attractions, shopping districts, and dining options, all within walking distance. Whether I wanted to explore the city's cultural heritage or enjoy a leisurely strol

    Reviewed September 27, 2023

    Dear Nicholas, Selamat Sejahtera from Cititel Penang Thank you for making Cititel Penang your preferred choice of accommodation whilst in Penang. I am so pleased to learn that you had a wonderful stay and that you were welcomed so warmly by everyone on the team. Your kind comments and recognition can definitely motivate us to continually deliver quality and thoughtful services to our esteemed guests such as yourself. I have taken note of you feedback on cockroaches and I immediately summoned my F&B Manager and Executive Sous Chef to have it rectified. Please allow me to assure you that hygiene and cleanliness are of utmost important to us at Cititel Penang, we do not compromise on this with weekly scheduled pest control. I want you to know that we glad to have you as our guest and sincerely look forward to the opportunity to be of service to you again soon. Yours Sincerely, Amir Hisham General Manager

    Show more
    Cititel Hotel Penang
    CN from Malaysia
    Business traveler
    Deluxe Twin
    Stayed 1 night in April 2024

    Amazing Service!!!”

    I booked for a night for a work meeting the next day and brought along my elderly father and sister. I pick Cititel as it provides free car park as we drove. I was blown away by the friendliness and helpfulness of the staff. Fresh cool orange juice were given at the reception. Kind patient friendly banter with my elderly dad. That's not all. I had ordered an extra roll bed as there were no rooms with 3 beds. We were given a corner larger room instead of the one I booked, with an even greater view. Thank you to the team who were on duty on 16th April 2024 (I remembered only 1 name, Suzanne, I think. Apologies for not doing this review when memories were still fresh). Beds were comfortable and clean. Also water us easily refillable frol the dispenser in the corridor. Kudos to Cititel! It is your well trained staff that makes your hotel stands out. Thank you!

    Reviewed April 30, 2024

    Dear CN, Selamat Sejahtera from Cititel Penang Thank you for making Cititel Penang your preferred choice of accommodation whilst in Penang. My team and I are delighted to read that you enjoyed your stay and that our services met your expectations. We appreciate the opportunity you have given us to be of service and thank you for your kind recognition of the team's efforts. I am sure the entire team enjoyed attending to your needs as much as you enjoyed being here. We are happy to hear that your overall experience with us was exceptional, and we greatly appreciate your continued loyalty. I want you to know that we are truly glad to have you as our guest and that all of us at Cititel Penang sincerely look forward to the opportunity to be of service to you over and over again. Yours Sincerely, Amir Hisham General Manager

    Responded May 02, 2024
    Cititel Hotel Penang
    Daisy from Australia
    Superior Twin
    Stayed 9 nights in November 2023

    Very happy with our stay ”

    We stayed for 9 nights and we could not fault the service or the facilities. We were offered a bathroom with a shower rather than one with a tub as the lady checking us in suggested that it would be safer for us.I really appreciated it as my mobility was affected. The room size and provision of room facilities ( such as iron/ironing board, hairdyer etc ) definitely met our needs and it was in a clean condition. I really loved that the lobby was so spacious and had comfortable couches for guests. It allowed us to chat comfortably with friends and relatives who had come to stay too to catch up with us whilst we were in Penang. Location wise , it is so close to eating places . A few minutes walk and it is all available. There are in house restaurants and we had some relatives for lunch at Kirishima. It was very good. We would highly recommend Cititel Penang, and will definitely stay here again if in Penang.

    Reviewed December 05, 2023

    Dear Daisy, We are so happy to have impressed you with our heartfelt hospitality. We are pleased to learn of your enjoyable stay with us and it was indeed our pleasure to take care of you. Needless to say your gracious comments will be shared with the staff. It is always a pleasure to receive such fine compliments from a valued guest, such as yourself. We look forward to welcoming you back to Cititel Penang in the near future. Warm regards, Amir Hisham General Manager

    Responded December 05, 2023
    Cititel Hotel Penang
    Ng from Singapore
    Superior Twin
    Stayed 5 nights in March 2024

    Overall Experience @ Cititel Hotel”

    This is our first trip to Penang and we stayed @Cititel Hotel for 6D5N. It is a nice place to stay, cleanliness, staff and breakfast are all good. Recommended place to stay if you wish to book a hotel at Penang. Night Street Market like Chowrasta , Kimberly and Chulia Street, Komtar, 1st Ave and Prangin Mall are all within walking distance. We also walked to Penang Street Art. From our hotel view can see the TOP too. The location are accessible if you are familiar to the place well. Not sure when will be my 2nd trip to Penang but very likely will stay at this hotel again. Most of all, the feel are good as compared to Johor, mainly here there are a lot of Chinese people and they are friendly indeed.

    Reviewed March 06, 2024

    Dear Ng, Thank you for taking the time to share your valuable feedback. As delighting and satisfying our guests is always a top priority for us, we are glad to know that you appreciated the service provided by our associates and our strategic location. We hope to welcome you back soon. Until then, my very best wishes and stay safe. Yours Sincerely, Amir Hisham General Manager

    Responded March 07, 2024
    Cititel Hotel Penang
    Cheong from Malaysia
    Standard Double
    Stayed 2 nights in October 2022

    Wonderful stay”

    No complain. everything was ok during our stay. A centralized air con but we can adjust temperature on our own. Free parking at the hotel premises. Lot of eateries nearby and all is within walking distance. Penang road famous laksa and chendol is just around 10min walking from the hotel. On the way, I found a unique bus stop with a small library. It located just beside Chowrasta Market. Everything was so Nice. Just too bad that Kirishima Japanese Restaurant is close on the day we arrive which is also my wife birthday. Initial plan is to celebrate my wife birthday in the restaurant. Luckily, we found Tokyo Bistro Japanese restaurant nearby. Safety and security are good. Friendly and helpful staff. Hotel appearance is nice and tidy. Room cleanliness is good with sea view. Room water tap flow are good and hot. I would definitely choose Cititel Hotel again in my next visit.

    Reviewed October 25, 2022

    Dear Cheong, Selamat Sejahtera from Cititel Penang! Thank you for making Cititel Penang your preferred accommodation choice whilst in Penang. A stay experience is truly indeed crafted by every step of your journey with us, one that we continually endeavour to deliver upon in our commitment to create truly memorable stays for every guest of the Cititel Penang. It would be our pleasure to welcome you back again with utmost attention to your safety and comfort, and to extend our True Hospitality again for another most unforgettable stay. Yours Sincerely, Amir Hisham Hotel Manager

    Responded October 27, 2022
    Cititel Hotel Penang
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