Cititel Hotel Penang

Cititel Hotel Penang

66 Jalan Penang, Georgetown, Penang, Malaysia, 10000
- View on map
Deluxe Double Cititel Hotel Penang
Deluxe Double
    Removed from saved list
    View Cititel Hotel Penang
    Lobby Cititel Hotel Penang
    Lobby Cititel Hotel Penang
    Deluxe Double Cititel Hotel Penang
    See all 41 photos
     Cititel Hotel Penang

    Cititel Hotel Penang Reviews

    7.7
    Very good
    /10
    (8001 reviews)See what guests said
    10.0
    Exceptional

    "Really enjoyed my stay."

    Christina

    -

    September 4, 2016

    7.9
    Very good service
    Recommended by 91% of guests

    Things you’ll love about Cititel Hotel Penang

    Things you'll love

    • 820 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Penang

    Excellent
    Location
    8.5
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • The Camera Museum350 m
  • Khoo Kongsi830 m
  • Penang Peranakan Mansion980 m
  • Gurney Drive2.15 km
  • Gurney Plaza3.15 km
  • Penang Hill5.14 km
  • Kek Lok Si Temple7.04 km
  • Penang Bridge7.63 km
  • Penang National Park12.71 km
  • Escape Adventureplay Theme Park13.4 km
  • This property is in high demand!

    Booked 19 times since yesterday | 15 travelers are looking at this property right now

    Value for money7.6
    Distance to city center1 km.Km
    Location rating8.5
    Nearest airportPenang International Airport (PEN)
    Distance to airport16.1 km

    Rooms available at Cititel Hotel Penang

    7.6
    Very good
    Room comfort & quality
    Superior Double
    Superior Double
    ...
    • Room size: 22 m²/237 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Standard Twin
    Standard Twin
    ...
    • Room size: 22 m²/237 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 22 m²/237 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe Double
    Deluxe Double
    ...
    • Room size: 22 m²/237 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Superior Twin
    Superior Twin
    ...
    • Room size: 22 m²/237 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Standard Double
    Standard Double
    ...
    • Room size: 22 m²/237 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Deluxe Twin
    Deluxe Twin
    ...
      Enter dates to see prices
      Deluxe Double
      Deluxe Double
      ...
        Enter dates to see prices
        Single room - Luxury
        Single room - Luxury
        ...
          Enter dates to see prices
          Deluxe Twin
          Deluxe Twin
          ...
            Enter dates to see prices
            Have a question for Cititel Hotel Penang?

            What people love about Cititel Hotel Penang

            • 9.6
              Exceptional
              Staff 

              "I like it how the staff so friendly and the best part is."

              Noor

              |

              January 2, 2019

            • 9.2
              Exceptional
              Cleanliness

              "Cleanliness of room and housekeeping is awesome!"

              Jae

              |

              January 3, 2019

            • 10.0
              Exceptional
              Location

              "Hotel located in good location."

              Lee

              |

              January 11, 2019

            Up to 30% off with Agoda Insider Deals!

            Prices drop the moment you sign in!

            Sign in now
            More about Cititel Hotel Penang

            More about Cititel Hotel Penang

            6.8
            Good

            "other food for breakfast taste good."

            Arina

            |

            December 30, 2018

            An overview

            Show less

            What they offer

            8.0
            Very good

            "Great location, specious room , friendly staffs ,top view fr..."

            CHE H.

            |

            November 30, 2018

            Read more reviews
            Show less

            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show more

            Property's guest policies

            Show less

            Some helpful facts

            Show less

            Announcements

            From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

            Reviews of Cititel Hotel Penang from real guests

            Provided by verified guests of Agoda
            Agoda Reviews (8001)Booking.com Reviews (1754)
            7.7
            /
            10
            Cleanliness7.7
            Facilities7.5
            Location8.5
            Room comfort and quality7.6
            Service7.9
            Value for money7.6
            All languages
            All guests (8001)
            All room types
            Showing 6280 verified guest comments
            12345
            8.8
            Excellent
            Arif from Malaysia
            Solo traveler
            Standard Double
            Stayed 2 nights in May 2019

            Excellent”

            Have been coming here for the past few years and will always come back. Great location and staff are always friendly and accommodating. Once I was checked in, the front desk (Irene) inquired if the Wi-Fi and the overall room condition was acceptable. That was a nice touch. Thanks for the hospitality!

            Reviewed May 06, 2019
            9.6
            Exceptional
            Chean from Malaysia
            Business traveler
            Standard Twin
            Stayed 3 nights in April 2019

            Good service good leader ”

            I would like to compliment the Front office manager (not too sure about his latest position but i know his name is Soon Hock), who has been very attentive and provide his very good service this few years. With his great leadership, I had seen Cititel Penang improved to a better level this few years. I’m a heavy traveller that stay in hotel more than my house.. i felt it would be good for me to let the management of.cititel to acknowledge this great leadership. You can’t believe that I was making a complain to this gentleman many years ago when I believe he was a front office staff during that time. I would have move to another hotel if it’s nit him being so warmth and of course the front office staffs in. Cititel that always being so warmth.

            Reviewed May 04, 2019
            10.0
            Exceptional
            Chean from Malaysia
            Business traveler
            Standard Twin
            Stayed 2 nights in April 2019

            Great service with good leader ”

            I would like to compliment the Front office manager (not too sure about his latest position but i know his name is Soon Hock), who has been very attentive and provide his very good service this few years. With his great leadership, I had seen Cititel Penang improved to a better level this few years. I’m a heavy traveller that stay in hotel more than my house.. i felt it would be good for me to let the management of.cititel to acknowledge this great leadership. You can’t believe that I was making a complain to this gentleman many years ago when I believe he was a front office staff during that time. I would have move to another hotel if it’s nit him being so warmth and of course the front office staffs in. Cititel that always being so warmth.

            Reviewed May 04, 2019
            8.0
            Excellent
            lanni from Australia
            Couple
            Standard Double
            Stayed 2 nights in April 2019

            Seriously great staff”

            I have worked in hotel industry before So I’m really sure that’s what carry’s good hotel, even if it’s a little run down, the staff we’re so polite and helpful, front of house to restaurant staff Thanks for a memorable stay !!!!!

            Reviewed April 23, 2019
            3.6
            Yogeswaren from Malaysia
            Business traveler
            Standard Twin
            Stayed 3 nights in April 2019

            4 Star Hotel with Budget Hotel Service”

            Good 1. Staff are friendly and polite 2. Food was okay Disappointment 1. Access card need to revalidate every day at the counter for my 3 days stay in this hotel. 2. Room was not properly cleaned as they fold back the same used towel 3. Room were smelly and new been upgraded Overall for the price paid and the service and standard of these hotel does not match at all compared at surround newly hotel build nearby.

            Reviewed April 27, 2019
            8.0
            Excellent
            william from Australia
            Couple
            Superior Double
            Stayed 4 nights in April 2019

            Great ”

            The hotel is in a great location with great helpful staff in Penang road not far from Komtar. A great Nasi Padang eating place "Minang" just around the corner.Shopping places and markets all within easy walking distance. Armenia street is an easy 20 minute walk. I would be happy to stay again.

            Reviewed April 24, 2019
            10.0
            Exceptional
            Catherine from Malaysia
            Business traveler
            Standard Double
            Stayed 1 night in May 2019

            nice and friendly staffs , good and clean hotel”

            nice and friendly staffs , good and clean hotel, convenience location

            Reviewed May 16, 2019
            10.0
            Exceptional
            Catherine from Malaysia
            Business traveler
            Standard Double
            Stayed 2 nights in April 2019

            nice and friendly staffs , good and clean hotel, convenience location”

            nice and friendly staffs , good and clean hotel, convenience location

            Reviewed May 16, 2019
            8.8
            Excellent
            Yusuf from Malaysia
            Family with teens
            Superior Twin
            Stayed 3 nights in April 2019

            Perfect restaurant manager. Awesome char Kuay Teow ”

            Perfect location, spacious rooms, great breakfast ,what else you expect from a 4 start ?

            Reviewed May 12, 2019
            9.2
            Exceptional
            kamal from Malaysia
            Business traveler
            Standard Twin
            Stayed 1 night in July 2018

            great”

            good location

            Reviewed May 09, 2019
            9.6
            Exceptional
            Chean from Malaysia
            Business traveler
            Standard Double
            Stayed 4 nights in November 2018

            Bad traffic control - danger the guests ”

            Please control the numbers of coach that park in front of the hotel. It blocked the sight of guests that coming out from Car park to the main road. If you guys allow coach to park like this, please get the security of traffic controller to standby at the exit point all the time.

            Reviewed January 24, 2019
            9.6
            Exceptional
            Chean from Malaysia
            Business traveler
            Superior Double
            Stayed 7 nights in December 2018

            Bias ”

            How can those car that pick up Japanese guests stop / park so long at the hotel lobby in the morning until other pick up car unable to pick up the guests directly from the lobby? I talk to the security but seem to be that’s alright. Please look into this issue. Don’t be bias please!

            Reviewed January 24, 2019
            9.6
            Exceptional
            Chean from Malaysia
            Business traveler
            Superior Double
            Stayed 4 nights in December 2018

            Bias ”

            How can those car that pick up Japanese guests stop / park so long at the hotel lobby in the morning until other pick up car unable to pick up the guests directly from the lobby? I talk to the security but seem to be that’s alright. Please look into this issue. Don’t be bias please!

            Reviewed January 24, 2019
            9.6
            Exceptional
            Chean from Malaysia
            Business traveler
            Standard Double
            Stayed 2 nights in December 2018

            Bias ”

            How can those car that pick up Japanese guests stop / park so long at the hotel lobby in the morning until other pick up car unable to pick up the guests directly from the lobby? I talk to the security but seem to be that’s alright. Please look into this issue. Don’t be bias please!

            Reviewed January 24, 2019
            9.2
            Exceptional
            Chean from Malaysia
            Business traveler
            Standard Double
            Stayed 2 nights in January 2019

            Nobody at front office at 12.52am”

            My flight reach late and I only reach the hotel after midnight. There isn’t any staffs at the front office during my arrival. I try to call and see if anyone at the front office, there isn’t anyone attend to me still for about few minutes. I tried to call the hotel number and same thing nobody pick up my call. I started to raise up my voice and see if there is anyone at the back room. I believe my sounds were all over in the lobby. One Chinese manager came out from the back of the front desk to attend to me after my real loud sound. Another Malay guy came out from the same place after 2-3 minutes. Hopefully this can get your attention and please look into this seriously

            Reviewed January 24, 2019
            9.2
            Exceptional
            Chean from Malaysia
            Business traveler
            Standard Double
            Stayed 3 nights in January 2019

            Bias bias ”

            How can those car that pick up Japanese guests stop / park so long at the hotel lobby in the morning until other pick up car unable to pick up the guests directly from the lobby? I talk to the security but seem to be that’s alright. Please look into this issue. Don’t be bias please!

            Reviewed January 24, 2019
            9.2
            Exceptional
            Chean from Malaysia
            Business traveler
            Standard Double
            Stayed 6 nights in January 2019

            Inconsistent housekeeping & good service front office staff ”

            Front office staffs are all good especially Nurul and the rest of the team member. The Best Manager Soon Hock , always make me feel honoured to stay in this hotel. That’s why I’m regular in this hotel. However the housekeeping need to improve as they didn’t seem to be consistent when they clean the room, sometimes they even missed out to replenish those toiletries or tissue box or toilet roll. Hope to see some improvement in my next visit

            Reviewed January 24, 2019
            9.2
            Exceptional
            Chean from Malaysia
            Business traveler
            Superior Double
            Stayed 1 night in January 2019

            Stop this bias action ”

            How can those car that pick up Japanese guests stop / park so long at the hotel lobby in the morning until other pick up car unable to pick up the guests directly from the lobby? I talk to the security but seem to be that’s alright. Please look into this issue. Don’t be bias please!

            Reviewed January 24, 2019
            8.8
            Excellent
            Chean from Malaysia
            Business traveler
            Standard Twin
            Stayed 1 night in January 2019

            Bias ”

            How can those car that pick up Japanese guests stop / park so long at the hotel lobby in the morning until other pick up car unable to pick up the guests directly from the lobby? I talk to the security but seem to be that’s alright. Please look into this issue. Don’t be bias please!

            Reviewed January 24, 2019
            8.8
            Excellent
            Chean from Malaysia
            Business traveler
            Standard Twin
            Stayed 3 nights in January 2019

            Bias traffic control / security at lobby ”

            How can those car that pick up Japanese guests stop / park so long at the hotel lobby in the morning until other pick up car unable to pick up the guests directly from the lobby? I talk to the security but seem to be that’s alright. Please look into this issue. Don’t be bias please!

            Reviewed January 24, 2019
            12345
            This is a popular property. Don't miss out!

            Back to search results

            Back to room choices

            |

            Dismiss

            Cititel Hotel Penang
            |Very good 7.7
            ×
            Check in. Step out.
            Experiences on Agoda. Because your room is just the beginning.

            • Excellent location
            • The Camera Museum
            • Komtar Bus Terminal is within 0.82 km