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Cititel Hotel Penang

"Strategic location, walking distance to nasi kandar beratur, cendol chawrasta & jeruk pak ali."

Faiz - January 3, 2020
Deluxe Double - Room plan Cititel Hotel Penang
Lobby Cititel Hotel Penang
Lobby Cititel Hotel Penang
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Cititel Hotel Penang

66 Jalan Penang, Georgetown, Penang, Malaysia, 10000 - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in [24-hour]
Hassle-free check in
Close to Cheong Fatt Tze - The Blue Mansion
Within 240 m of property
See map
Popular landmarks
The Rainbow Skywalk and Observatory Deck 60 m
Soho Free House 60 m
R&B Pub 80 m
Omegatec 100 m
Oriental Arts & Antiques 160 m
Happy Holidays tours 170 m
Silver-Econ Travel 170 m
Hong Giap Hang 200 m
Coco Island Traveller's Corner 200 m
HS Sam Book Store 210 m
Nearby landmarks
Cheong Fatt Tze - The Blue Mansion 240 m
Armenian Street 720 m
Khoo Kongsi 910 m
Pinang Peranakan Mansion 990 m
Penang Fort Cornwallis 1.23 km
Kek Lok Si Temple 6.98 km
Batu Ferringhi Beach 11.25 km
Entopia 13.25 km
Escape Theme Park 13.33 km
8.5

Excellent

Location rating score

Inside city center
Popular neighborhood
ParkingFREE

This property is in high demand!

4 travelers have booked today.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
  • 820 meters to public transportation

  • Located in heart of Penang

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Sauna

Your dates are popular among travelersUsers are booking a place in Penang every 1 minutes on Agoda.com
Value for money7.7
Distance to city center1 km.Km
Location rating8.5
Nearest airportPenang International Airport (PEN)
Distance to airport15.3 km

Rooms available at Cititel Hotel Penang

Very good
Room comfort & quality
7.6
Deluxe Double
Deluxe Double
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 double bed
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Superior Twin
Superior Twin
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds
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Standard Double
Standard Double
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 double bed
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Superior Double
Superior Double
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 double bed
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Standard Twin
Standard Twin
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds
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Deluxe Twin
Deluxe Twin
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds
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Deluxe?Room
Deluxe?Room
...
  • Room size: 22 m²/237 ft²
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Deluxe?Room
Deluxe?Room
...
  • Room size: 22 m²/237 ft²
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Deluxe?Room
Deluxe?Room
...
  • Room size: 22 m²/237 ft²
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Double Room Double Bed
Double Room Double Bed
...
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    Frequently asked questions

    What time is check-in and check-out at Cititel Hotel Penang?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Cititel Hotel Penang?

    For those who wish to drive their own cars, Cititel Hotel Penang has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Penang with private transportation, the hotel can arrange both taxis or car rental.

    Is breakfast offered at Cititel Hotel Penang?

    Wake up to a great buffet breakfast at Cititel Hotel Penang. Adults can enjoy breakfast offered with an additional charge of 50 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Cititel Hotel Penang?

    Cititel Hotel Penang features 3 on-site restaurants for your dining convenience. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

    Can special events be hosted at Cititel Hotel Penang?

    You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Cititel Hotel Penang. In-house catering service is offered to help your event go smoothly.

    Can business events be hosted at Cititel Hotel Penang?

    On-site venues and convenient event services make Cititel Hotel Penang an ideal choice for hosting events such as seminars, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 400 people.

    What is the smoking policy at Cititel Hotel Penang?

    Cititel Hotel Penang does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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    What people love about Cititel Hotel Penang

    • 8.4
      Excellent
      Location

      "Location wise is good along upper penang road and easily accessible."

      fredric

      |

      January 10, 2020

    • 7.2
      Very good
      Staff 

      "The staff at the front office were helpful, especially Mr Kamal."

      KOK

      |

      November 22, 2019

    • 8.0
      Very good
      Staff 

      "Professiona staff and near to many restaurants and the like."

      Graham

      |

      February 12, 2020

    Property ranking|Compared to 2,627 Penang properties
    See all rankings
    Review score - United States
    7.9/10
    Room comfort score
    7.6/10
    Location score
    8.5/10
    Room size
    22 sqm.
    Better than
    95
    %
    of Penang properties
    Better than
    94
    %
    of Penang properties
    Better than
    93
    %
    of Penang properties
    Bigger than
    92
    %
    of Penang properties
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    Overall rating:
    7.8
    Very good
    10,498 reviews
    Cleanliness
    7.7
    Facilities
    7.4
    Location
    8.5
    Read all reviews >
    What travelers say they love:
    This hotel has great staff who are senior and experienced so...
    fredric from Malaysia
    Business traveler
    More about Cititel Hotel Penang

    More about Cititel Hotel Penang

    This charming property is an excellent choice for tourists who wish to explore the city by foot as it is in the center of several major attractions. Conveniently located on the upper Penang Road, accessing local venues like Little India, St. Francis Xavier Church, and Cheong Tze Mansion is fairly quick and easy. The property boasts guestrooms equipped with standard amenities and toiletries. Guests must try out the international and local Malayan cuisine from four of the on-site restaurants. Cititel Hotel Penang is also experienced and facilitated for business meetings and special events. The conference hall is able to cater up to 750 persons. Visit the gym for a bit of exercise and follow up with a massage session. A 24-hour currency exchange and a travel information service is available at the front desk. Cititel Hotel Penang will undoubtedly enhance your vacation in Penang.

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    Most talked about facilities

    Housekeeping
    522 mentions
    Food & Dining
    365 mentions
    Breakfast
    278 mentions
    Internet
    150 mentions

    What they offer

    10.0
    Exceptional

    "Highly recommended for you who are looking for a short get a..."

    Cyndi

    |

    February 27, 2020

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Restaurants on site

    Main Street Cafe
    Cuisine:Local, Malaysian
    Kirishima Japanese Restaurant
    Cuisine:Japanese
    Zhonghua Gourmet Restaurant
    No additional information available

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Property announcements

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    Reviews of Cititel Hotel Penang from real guests

    Overall rating
    7.8
    Very good
    From 10498 reviews
    8.5Location
    8.0Service
    7.8Cleanliness
    Agoda Reviews (9030)Booking.com Reviews (1468)
    Rating via Agoda7.8
    /
    10
    Cleanliness7.7
    Facilities7.4
    Location8.5
    Room comfort and quality7.6
    Service7.9
    Value for money7.7
    High score for Penang
    Rating
    9+ Exceptional (1052)
    8-9 Excellent (1283)
    7-8 Very Good (2363)
    6-7 Good (1083)
    <6 Below Expectation (798)
    Time of the year
    Mar - May (1511)
    Jun - Aug (1765)
    Sep - Nov (1496)
    Dec - Feb (1807)
    Don't miss out!Users are booking a place in Penang every 1 minutes on Agoda.com
    All guests (9030)
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    Show reviews that mention 

    Showing 6579 verified guest comments
    12345
    8.7
    Excellent
    Lai from Singapore
    Group
    Superior Double
    Stayed 2 nights in November 2009

    Cititel hotel -- Value for money & Good Location!”

    I have stayed at a superior room for 2 nights on 14 & 15 Nov 2009. The room is not big but clean. And guest is required to insert in their room card into the slot inside the lift before it can take you to your room level. I like this security feature. And I also like the hotel location. It is located opposite George Town UNESCO World Heritage site. From here, we started our Heritage tour on foot. We walked to Cheong Fatt Tze mansion, Cathedral of The Assumption, Penang Peranakan mansion & etc.....
    The hotel has very few Astro cable TV channels to choose from. Hence,not many programs to watch. They don't have BBC, CNBC, HBO movies, Discovery channels.

    Hotel location is good, hence, making it easy to explore GeorgeTown World Heritage site by foot. Cheong Fatt Tze mansion is the nearest place of interest to the hotel. Guided tour at this mansion is available at 11am and 3pm. Should go for the guided tour, very informative and interesting. Taxi ride to the famous Gurney drive hawker food takes about 10 mins and it cost ringit 15. A standard pricing. And Gurney Plaza is beside the street hawkers. Good place to shop. They have international brands such as Nike, Adidas, TopShop, Faceshop & etc..... Taxi ride from Penang International airport to Cititel hotel takes about 30 mins and cost ringgit 42 dollars. Again, standard pricing. There is one shop selling very good Penang famous tao sar pheng. The shop name is : Him Heang. Located at: 162-A, Jalan Burmah. To get there by foot, probably, about 30 mins. If by taxi, probably 10 mins. And we have walked from CitiTel to Komtar.

    Reviewed November 20, 2009
    9.3
    Exceptional
    Dewi from Indonesia
    Couple
    Superior Double
    Stayed 2 nights in May 2010

    Cititel is a comfortable hotel ”

    In my opinion, Cititel is a nice hotel. The location is strategic enough, near from many attractions. The building is modern. It is also clean & comfortable. The officers are very friendly, helpful & informative. I did really enjoyed staying there.
    I think need to put plants/ flower in front of the hotel & hotel lobby.

    location. cititel is located in a strategic area, near from markets, cafe, food courts/ restaurant so made us easy to get there on foot or bus. officers. cititel's officers are very friendly, helpful & informative. it was our first time to visit penang & of course we knew nothing about penang but when we checked in, the officer explained to us all information we needed such as restaurants, attractions & shopping centers, also informed us how to get there by showing us the map. room. the room is clean & comfortable, it was cleaned up when we were out. building. the hotel building is modern. service. over all service is very nice, the officers repect our privacy, served us & answered us friendly. if i come & visit penang again. room rate. cititel room rate is reachable. i'll choose cititel or recommend cititel to others. we were satisfied staying there. thanks.

    Reviewed May 19, 2010
    9.3
    Exceptional
    Ricky from Australia
    Couple
    Superior Double
    Stayed 2 nights in August 2012

    Great location in Georgetown”

    Close to everything along Jalan Penang

    Walking distance towards everywhere. Georgetown is the spot if you are a food lover. With walking distance from Cititel hotel to the food places, and to many tourist locations (like Blue Mansion) or just a bus ride to Penang Hill or Kek Lok Si, you do not need to take the expensive taxi (which is never metered). Or you can just walk to the revolving restaurant at Bayview hotel. If you like the pub scene, there is a a good spot at the end of Penang Road. The hotel room is a sanctuary for a good rest after a long day of visiting all the tourist locations.

    Reviewed August 27, 2012
    9.3
    Exceptional
    Beng from Singapore
    Group
    Standard Double
    Stayed 2 nights in July 2012

    Great Hotel with Equally Great Sevice!”

    Convenience of Car Parking and Checking out

    I visted Penang often and have experienced staying at various hotels in Penang. So Far my preference is still Cititel Hotel which is very friendly and efficient. The check-in and checkout were hassle free (cannot recall the front desk staff names)and better still the greetings and smiles made me felt very welcome ... I love the car park located on Level 2 & 3. I can access the Lobby Lift and go straight up to my room (via choice of 4 very fast Lifts). Oh yes the Dragon, constructed using recycled mineral water plastic bottle is still being displayed in the Lobby. Great for photos!

    Reviewed July 31, 2012
    10.0
    Exceptional
    SANORLIANA from Malaysia
    Couple
    Superior Double
    Stayed 2 nights in November 2014

    This is the best hotel ever”

    Strategic Location, Friendly Staff & Fulfilled customer request

    This is the BEST hotel ever in Penang. I made a special request for my husband's birthday. I requested some welcoming card/flower petals/cake but management of hotel really did it beyond my expectations. It was so awesome! And my husband really really like it especially the room deco & sparkling water. The location of the hotel made our holiday convinience since it near to food market etc. It just walking distance from hotel to town. Save time & money for car petrol! Definitely I will choose Cititel Penang again for next visit to Penang. Many thanks to Agoda & especially to Cititel Penang! Thumbs up!

    Reviewed November 23, 2014
    8.7
    Excellent
    Chiaw from Malaysia
    Group
    Superior Double
    Stayed 1 night in June 2014

    The stay was worth every penny/money that I paid.”

    value for the money, centrally located to local food and history places (by walking distance) and good staff services.

    Overall, this is a good hotel that I would recommend to my friends and relatives for few main reasons: 1. Centrally located to local food and history places. Well, there are other nearby hotel that is centrally located but see my other points below. 2. Good receptions staff - when I called them thru my room phone, they response well and they know my name - which I personally think is part of a great hotel service. 3. Just outside the hotel, there is a bus stop for you to take on the free RapidPenang bus that will bring you around heritage and local foods area. 4. I paid almost half the price for this room but with better services and quality room than Bayview Batu Ferringhi Resort hotel. I'm not saying Bayview is not nice, it is just as a comparison for this review. FYI, me and my family spend 3D2N in Penang this round and our first night was with Cititel and the second night was at Bayview Batu Ferringhi Resort hotel. Things that can be improve: 1. Aircond - we stayed in room 10xx and both the rooms that we took - the aircond is not cold enough. Well, is cold, and maybe to the hot weather in recent week cause it to be less cold. 2. Car park - the car park is quite limited as they allow outsider to park inside. Outsider as in 'non-hotel-customer'. Luckily during our stay here, it was quite ok. Anyway, after 5pm, I didn't drive out for food/outing event. We just had our simple dinner across the road by walking. All I sharing here it, the car park could be a problem during peak period such as during school holiday.

    Reviewed June 24, 2014
    9.0
    Exceptional
    tan from Malaysia
    Couple
    Standard Double
    Stayed 1 night in March 2013

    great presentable hotel with excellant location”

    clean room, friendly staffs and great location to nearby attractions and food eateries .

    On our way back to Singapore from kedah, we decided to stay in Penang for a short holiday. We decided to book cititel because of the location and later found out that it is better than what we expected. We were impressed by the hotel staffs and the standard room, though it is a bit small but perfect for 2 of us. The hotel staffs incharged of transport also very helpful and honest. This is a big plus for tourist and they seem know what they expected. They have private hotel taxi for rent. They charge RM30 per hr which is fair. They are many trishaw outside the hotel too which charge also RM30 per hr. It is very good for streed ride to visit downtown attraction especially for those who do not enjoy walking. Street taxi however is still very bad. They still practise bargaining fares like 20 yrs ago, never improve. Prices of hawker food already gone up but mostly still reasonable.

    Reviewed March 05, 2013
    9.3
    Exceptional
    Pedro from Australia
    Couple
    Deluxe Double
    Stayed 3 nights in July 2011

    Great location, Great facilities”

    Location, cleanliness, city and harbour views

    we loved staying at the cititel. yes, it's a corporate type hotel pitched at the business traveller, yet on our honeymoon we still found the hotel perfect for our needs. we had a room near the top with great 180 degree views of the city out across to penang bridge. our room was very clean and modern looking with an excellent air con system and modern appliances. the breakfast buffet is probably the best we had in malaysia, catering for continental, malay, japanese, indian and chinese tastes. we loved also having shop great restaurants downstairs, good cocktail list at the bar with pleasant staff, and very professional check in staff. sure, the citiel has none of that penang colonial charm but, hey, when you've explored the city on foot and are tired and covered in sweat all you want is a great, clean, cool room with a view to unwind and relax.

    Reviewed July 19, 2011
    9.3
    Exceptional
    nicholas from United Kingdom
    Couple
    Stayed 2 nights in March 2011

    Smart well located hotel that's great value”

    Good location, good facilities, good value

    The Cititel is a very good choice for a stay in Penang. It is located within easy walking distance of the old town areas of Georgetown with Chinatown, Little India and the seafront within a few minutes walk. Rooms are well equipped immaculately clean and a good size. The hotel has many other facilites including gym, pool, shops and restaurants. Smoking is allowed in some areas of the hotel including the restaurant which we weren't that happy with.

    Reviewed March 09, 2011
    8.7
    Excellent
    Wan from Singapore
    Group
    Standard Double
    Stayed 3 nights in June 2012

    Great Location and Value for $”

    Grand interior and large variety of food within the hotel

    I had a good time staying in Cititel Penang. Its cosy ambience and clean room left me a good impression. The hotel staff were polite and warm towards my enquiries. The hotel is also well-situated within the city area. There are loads of good food available within walking distance from the hotel. The only unpleasant incident I encountered was when my friend and I went to level 3, Health Centre to ask about the massage services offered there. We were coldly treated by a middle aged chinese lady whose body language and voice tone suggested to us that we were not welcome there. After much thinking, I reckoned that perhaps the massage service was only open to male customers. This is fair but I personally feel that if thats such a case, it should be indicated in the directory present in our hotel room. Afterall, that was how we found out about the health centre. Apart from the incident, I am largely impressed with the main hotel staff and delicious food I had in the hotel, namely vegeterian bee hoon ordered via room service and midnight porridge buffet in the Cititel Cafe.

    Reviewed July 03, 2012
    10.0
    Exceptional
    Chalwinpal from Singapore
    Couple
    Superior Double
    Stayed 3 nights in October 2012

    Lovely Hotel with Wonderful Staff”

    Customer Service was excellent. Satff was always smiling and Friendly. Breksat was superb

    From the time we reached the hotel till we check out it was filled with excellence, excellence, excellence. Staffs were always smiling and friendly. Very helpful. Bellboy, Security Officer, Reception Staff, Room Service Staff,Housekeeping Staff, Hotel Cafe Staff were all great and efficient always willing to help. We cant even find anything to complain about. We went to celebrate our anniversary and the room deco they hotel did for our room was beautiful it really surprised us.Breakfast was superb with many different kind of varirites. Room Service was fast and food was delicious. The hotel is very centralised to all areas in penang. They is a bus stop just outside the hotel that goes to many all the places in Penang. There is a shuttle bus that goes round any area of georgetown where the hotel is located. Many food area outside the hotel.I would strongly recommened thid hotel to anyone going to hotel.

    Reviewed October 23, 2012
    10.0
    Exceptional
    LEE from Singapore
    Couple
    Standard Double
    Stayed 1 night in June 2018

    The hotel is located near the place of all the famous and delicious restaurant. Good choice :)”

    The Duty manager , the staff and their operation team did a good role in their service. Service will excellence whenever i need help with enquiries such as where to purchase (SIM data card), where is the nearest place to go for a good food hunt. Duty manager (Suzana) *hope i didnt spell wrong* provide fantastic service from the moment when i check- in to check- out, Cititel Hotel Penang have taken care of well-being. Not to forget they provide delicious hotel breakfast as well where there is different varieties food being serve. Will be back for this hotel again :)

    Reviewed June 25, 2018
    9.0
    Exceptional
    Anggraeni from Indonesia
    Solo traveler
    Standard Double
    Stayed 4 nights in February 2013

    Great location and clean room”

    Great location and friendly staff

    Penang is really a true food paradise island with the old fashioned, unique and relax atmosphere. I really enjoy my stay here and I also have chosen the right hotel to stay in. Cititel hotel is located in the city and nearby my boyfriend bistro, so it is so comfortable for me. Cititel hotel also good in cleanliness and their staff are friendly and so welcome. I will come again to Penang soon and will explore more areas there.

    Reviewed March 06, 2013
    9.0
    Exceptional
    Shinta from Indonesia
    Business traveler
    Superior Double
    Stayed 1 night in February 2010

    Cititel Penang n Boulevard Hotel KL”

    Clean, comfort, friendly staff..
    -

    The Cititel Hotel in Penang very clean, comfort, have friendly staff, and situated in downtown Georgetown, so You can go anywhere in minutes. The Boulevard Hotel in KL also have great service, located next to Megamall midvalley so you can get more and more exicetement of shopping experience..Great hotel..

    Reviewed February 09, 2010
    9.0
    Exceptional
    Chee from Australia
    Solo traveler
    Stayed 4 nights in August 2009

    Cititel Stay”

    Cheap Rates, Good Customer Service, excellent City Location
    Old Facilities, Run Down Gym, Very Small Pool.

    My Stay at the Cititel Penang was pleasant although there was a few minors problems on the way. First was the cleaness and the warmth of the reception staff, second was the great customer service they had offered, the location of the hotel is a must for any traveler wanting to explore GeorgeTown by foot. The only negative I could find with this hotel is that most of the facilities are quite old. Beside that the hotel rates are excellent.

    Reviewed August 20, 2009
    9.3
    Exceptional
    Stella from Singapore
    Couple
    Standard Double
    Stayed 3 nights in July 2014

    Nice 4 Day 3 Nights stay in Cititel”

    The Location, The Rooms, Hotel Staffs were awesome

    This is my first stay in Cititel Hotel Penang. My friend had introduced this hotel to me previously as she has always been staying there everytime she goes. I must say i am very pleased with how the hotel is operated. Service staff and concierge staff were good. The rooms are clean and well maintained. Even the corridors smells great. Best part is the location which is near the "red garden" for food and just 10-20 mins drive/walk to shopping malls. 24hrs food and good massage around the corner.

    Reviewed July 27, 2014
    9.3
    Exceptional
    JunYun from Singapore
    Couple
    Superior Double
    Stayed 3 nights in October 2012

    Amazing Hotel View”

    Location location location

    We Stayed in 1110, it was a last minute upgrade decision that was proposed by the counter staff.Good thing that we did. The view we had was panoramic , picture perfect sea view, and partial view on the rustic old Georgetown. Its walking distance to the famous chendol stall behind Kimberly St, and the Famous Line Clear Nasi Kandar Mamak is just around the corner (Beware, they rip customer off if you order in english, please, if you can order in malay.I got ripped off when the staff charged me RM23 for a plate of rice,one fried chicken and a tiger prawn.) I've been to Penang many times but im glad that i've stayed in Cititel and definitely i'll be back for more.

    Reviewed October 31, 2012
    10.0
    Exceptional
    Chean from Malaysia
    Business traveler
    Standard Twin
    Stayed 2 nights in April 2019

    Great service with good leader ”

    I would like to compliment the Front office manager (not too sure about his latest position but i know his name is Soon Hock), who has been very attentive and provide his very good service this few years. With his great leadership, I had seen Cititel Penang improved to a better level this few years. I’m a heavy traveller that stay in hotel more than my house.. i felt it would be good for me to let the management of.cititel to acknowledge this great leadership. You can’t believe that I was making a complain to this gentleman many years ago when I believe he was a front office staff during that time. I would have move to another hotel if it’s nit him being so warmth and of course the front office staffs in. Cititel that always being so warmth.

    Reviewed May 04, 2019

    Dear Chean Thank you very much for your positive feedback. Your valuable feedback helps us to maintain a high standard of service and it certainly motivates us to provide a quality service to our patrons at all times. We look forward to serving again in the near future.

    Responded September 07, 2019
    Cititel Hotel Penang
    9.6
    Exceptional
    Chean from Malaysia
    Business traveler
    Standard Twin
    Stayed 3 nights in April 2019

    Good service good leader ”

    I would like to compliment the Front office manager (not too sure about his latest position but i know his name is Soon Hock), who has been very attentive and provide his very good service this few years. With his great leadership, I had seen Cititel Penang improved to a better level this few years. I’m a heavy traveller that stay in hotel more than my house.. i felt it would be good for me to let the management of.cititel to acknowledge this great leadership. You can’t believe that I was making a complain to this gentleman many years ago when I believe he was a front office staff during that time. I would have move to another hotel if it’s nit him being so warmth and of course the front office staffs in. Cititel that always being so warmth.

    Reviewed May 04, 2019

    Dear Chean Thank you very much for your positive feedback. Your valuable feedback helps us to maintain a high standard of service and it certainly motivates us to provide a quality service to our patrons at all times. We look forward to serving again in the near future.

    Responded September 07, 2019
    Cititel Hotel Penang
    9.3
    Exceptional
    Shivaji from India
    Couple
    Superior Double
    Stayed 1 night in June 2010

    Cititel - a good central place to stay in Georgeto”

    Location - walking distance to most of the colonial sights in georgetown, pubs and shopping district
    no soccer on the in-room TV

    Cititel was a good comfortable place to stay in Georgetown, Penang. Room was very clean and luxurious, views were excellent. We simply walked to the Jaya restaurant opposite the hotel for some tasty Indian and local food for our meals. We also did a walking tour of the colonial georgetown in 1.5 hrs.

    Reviewed July 05, 2010
    12345
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