7.7
Very good
22.6% this month
/10
(25,869 reviews)See what guests said
Highly rated by guests – 87% would recommend
Highly rated by guests – 87% would recommend
Shops621
Housekeeping444
Breakfast96
See map
8.8

Excellent

Location rating score

Excellent location
Parking
Available
Popular landmarks
KL Bird Park 2.9 km
Chinatown - Kuala Lumpur 3.5 km
Central Market 3.6 km
Jalan Alor 4.7 km
Menara Kuala Lumpur 4.8 km
Pavilion Kuala Lumpur 5.2 km
KLCC - Bukit Bintang Pedestrian Walkway 5.5 km
Aquaria KLCC 5.6 km
Petronas Twin Towers 5.8 km
KLCC Park 5.8 km
Nearby landmarks
Mid Valley Car Park Zone C 80 m
Mid Valley Mega Mall 80 m
Midvalley 110 m
Mid Valley Exhibition Centre 110 m
Megakidz 120 m
Dive Station 120 m
Brewbull Pool 120 m
British India 120 m
Golden Screen Cinemas in Mid Valley 120 m
Cosmic Bowl 120 m
Cititel Mid Valley Hotel

"Very convenient, comfortable, best facilities provided."

NORIDA - December 30, 2020
Deluxe Double - Bed Cititel Mid Valley Hotel
Lobby Cititel Mid Valley Hotel
Interior view Cititel Mid Valley Hotel
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Free Wi-Fi

Cititel Mid Valley Hotel

Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia, 59200 - See map
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
  • 130 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Kuala Lumpur every 1 minutes on Agoda.com
Value for money7.5
Distance to city center5 km
Location rating8.8
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport13.9 km

Rooms available at Cititel Mid Valley Hotel

Deluxe Double
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed or 2 single beds
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Superior Double
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 queen bed or 2 single bed...
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Superior Twin
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 single beds
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Deluxe Room
...
  • Shower
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Deluxe Twin
...
  • 2 single beds
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Superior Room
...
  • Shower
Enter dates to see prices
Deluxe 2 Twin Beds
...
    Enter dates to see prices
    DELUXE 2 BEDS DOUBLE BED
    ...
      Enter dates to see prices
      SUPERIOR 2 BEDS DOUBLE BED
      ...
        Enter dates to see prices
        Quintuple Room
        ...
          Enter dates to see prices

          Frequently asked questions

          What time is check-in and check-out at Cititel Mid Valley Hotel?

          Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

          How do I get to Cititel Mid Valley Hotel?

          Cititel Mid Valley Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 280 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Cititel Mid Valley Hotel has a car park right on site for maximum convenience. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange both taxis or car rental.

          Is breakfast offered at Cititel Mid Valley Hotel?

          Start your mornings right, with the continental and buffet breakfast options offered at Cititel Mid Valley Hotel.

          What are my dining options at Cititel Mid Valley Hotel?

          Cititel Mid Valley Hotel features an on-site restaurant for your dining convenience. Dishes are served in a la carte and buffet during opening hours. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

          Can special events be hosted at Cititel Mid Valley Hotel?

          You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Cititel Mid Valley Hotel. Small or intimate events like birthday parties can also be accomodated. In-house catering service is offered to help your event go smoothly.

          Can business events be hosted at Cititel Mid Valley Hotel?

          On-site venues and convenient event services make Cititel Mid Valley Hotel an ideal choice for hosting events such as conferences and meetings. The 4 venues can accommodate up to 160 people.

          What is the smoking policy at Cititel Mid Valley Hotel?

          Cititel Mid Valley Hotel does not permit smoking in any of its rooms or indoor areas.

          Show more questions
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          What people love about Cititel Mid Valley Hotel

          • 10.0
            Exceptional

            "💯 % satisfied, and surely will come here again."

            Natasha

            |

            February 14, 2021

          • 10.0
            Exceptional
            Staff 

            "Courteous staff and extremley helpful."

            Sreya

            |

            November 30, 2020

          • 9.2
            Exceptional
            Cleanliness

            "Rooms are very clean and refreshing."

            Zamri

            |

            January 11, 2021

          Property ranking|Compared to 7,825 Kuala Lumpur properties
          See all rankings
          Location score
          8.8/10
          Room comfort score
          7.3/10
          Service score
          7.7/10
          Cleanliness score
          7.5/10
          Better than
          97
          %
          of Kuala Lumpur properties
          Better than
          97
          %
          of Kuala Lumpur properties
          Better than
          93
          %
          of Kuala Lumpur properties
          Better than
          92
          %
          of Kuala Lumpur properties
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          Overall rating:
          7.7
          Very good
          25,869 reviews
          Cleanliness
          7.5
          Facilities
          7.2
          Location
          8.8
          Read all reviews >
          What travelers say they love:
          Close to midvalley , easy for food access, hang around
          SITI from Malaysia
          Business traveler
          More about Cititel Mid Valley Hotel

          More about Cititel Mid Valley Hotel

          Boasting a convenient location in Kuala Lumpur, this property is minutes away from major tourist hot spots. Within the vicinity of popular malls, entertainment centers, and the thriving business district, guests will find this superb lodge fantastic! All 646 are fitted with basic amenities needed for a comfortable stay. All in all, Cititel Mid Valley Hotel is brilliantly appointed. Please enter your preferred dates of stay and submit our online booking form to make a reservation at Cititel Mid Valley Hotel.Cititel Mid Valley Hotel is also providing you a non-smoking environment throughout its property.

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          Most talked about facilities

          Housekeeping

          1,207 mentions

          Breakfast

          706 mentions

          Internet

          428 mentions

          Food & Dining

          425 mentions

          What they offer

          9.2
          Exceptional

          "Rooms recently renovated - nice and exclusive look."

          Zamri

          |

          January 11, 2021

          View all reviews
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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          Food and dining

          Restaurants on site

          Citi Cafe
          Cuisine:Asian, International
          Menu:Buffet, A-la-carte

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          Property's guest policies

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          Some helpful facts

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          Property announcements

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          Reviews of Cititel Mid Valley Hotel from real guests

          Provided by verified guests of Agoda
          7.7
          /
          10
          Cleanliness7.5
          Facilities7.2
          Location8.8
          Room comfort and quality7.3
          Service7.7
          Value for money7.5
          High score for Kuala Lumpur
          Rating
          9+ Exceptional (1857)
          8-9 Excellent (2600)
          7-8 Very Good (5079)
          6-7 Good (3112)
          <6 Below Expectation (2190)
          Time of the year
          Mar - May (3454)
          Jun - Aug (3835)
          Sep - Nov (3782)
          Dec - Feb (3767)
          Don't miss out!Users are booking a place in Kuala Lumpur every 1 minutes on Agoda.com
          All guests (23300)
          All room types
          All languages

          Show reviews that mention 

          Showing 14838 verified guest comments
          12345
          10.0
          Exceptional
          reza from Indonesia
          Couple
          Superior Double
          Stayed 1 night in May 2010

          Nights in the Heart of Malaysia”

          5 stars hotel accommodation, strategic location, less than an hour from Kuala Lumpur International Airport, excellent dining and entertainment places
          none

          I have been stayed in Malaysia, especially in Kuala Lumpur for many times, but only several nights were memorable. One of the memorable stays was in this hotel, The Cititel Mid Valley, Kuala Lumpur. I chose to stay in this hotel none other than because of its great accommodation and convenience. With only minutes away from important places such as Kuala Lumpur International Airport and access to Light Rail Transportation, my stay in the Cititel Mid Valley is surely worthwhile. Some say business and pleasure cannot be mix, but my stay in Cititel definitely change it!

          Reviewed June 11, 2010

          See room deals

          9.0
          Exceptional
          Chew from Australia
          Solo traveler
          Superior Double
          Stayed 2 nights in July 2015

          Cititel Mid Valley”

          service, location, value for money

          I have stayed at St Giles Boulevard and apart from the pool, would put Cititel only a star behind 4.0 stars. But I didn't need a pool so Cititel was for me better value for money. The only issue was that we stayed during a public holiday weekend so the lifts were a wait but on a normal day, fine. Comfy and good sized rooms, great service from all the staff, courteous and with a smile. Internet was a bit slow as in most Malaysian hotels but they have a free networked computer that is quick for the important computer matters. Reason to choose Cititel and other Mid Valley hotels is the Mid Valley Mall. Apparently smaller than One Utama but personally better shopping and eateries at Mid Valley and easier for public transport as next to a rail. There may be a rail in a few years to One Utama but for now, Mid Valley.

          Reviewed July 22, 2015

          See room deals

          9.3
          Exceptional
          Leong from Singapore
          Couple
          Deluxe Double
          Stayed 1 night in April 2011

          Great location with good service”

          Big shopping mall and extensive food outlets

          The location of the hotel is great whether for single, couple or even when you are traveling with family as it has great shopping mall and extensive eating outlets within its vicinity, saving time and money on transport. It is centrally located, and transport to many places are very convenient. You will greeted by friendly staffs who are ready to service you with a smile. Though the rooms are small but it is rather cozily furnished. You will always leave the hotel with great feelings of satisfaction and will always select Cititel Mid Valley Hotel whenever you travel to Kuala Lumpur.

          Reviewed April 16, 2011

          See room deals

          8.8
          Excellent
          Hajah from Brunei Darussalam
          Solo traveler
          Superior Double
          Stayed 1 night in September 2017

          Always my first choice to stay in KL”

          The advantages of staying at this hotel. One of the most modern and integrated leisure, dining, entertainment and shopping destination in Kuala Lumpur. Cititel Mid Valley is easily accessible to major commercial hubs and popular tourist attraction with affordable pricing. Adjoining to the hotel is two exciting malls; the Mid Valley Megamall and the Gardens Mall strategicaly located in Midvalley city. Staff at reception are friendly & helpfull. Disadvantage: the area always traffics all around especially during peak hours. Nothing more that I can think of.

          Reviewed September 24, 2017

          See room deals

          8.7
          Excellent
          Mun from Singapore
          Couple
          Superior Double
          Stayed 2 nights in September 2012

          Entertainment Paradise”

          Great Location, Affordable Rates, Clean Rooms

          Comfort, affordability and warm hospitality at business-class standards. These are the key aspects you will experience when you first step through our doors. Strategically located in the heart of Klang Valley, between Kuala Lumpur and Petaling Jaya, Cititel Mid Valley is the preferred address for business and leisure travellers. Only a doorstep to the Mid Valley Megamall and the premier Gardens Mall, it also provides easy access to major business districts in Kuala Lumpur, Petaling Jaya and nearby tourist attractions. It is conveniently located near public transports such as the Light Rail Transit, Commuter Train, Taxis and Buses.

          Reviewed September 27, 2012

          See room deals

          8.7
          Excellent
          CLARENCE from Malaysia
          Solo traveler
          Superior Double
          Stayed 4 nights in May 2015

          Close means to a KL mall and to the airport”

          Convenient shopping experience; Close to airport; Close to public transport

          I overall enjoyed my stay at Citiel Mid Valley Hotel due to its extremely convenient location. It is directly located inside the famous Mid Valley Megamall, Kuala Lumpur, giving hotel-stayers a very convenient shopping experience. It is also directly connected to a KTM train station, and is one station away from the KL Central train station which has many trains, taxis and buses to take you to many places within and outside Kuala Lumpur, including the airports. Albeit being a typical hotel with quite steep prices 3-star rating, I believe the hotel rates for Cititel MidValley are justified by the conveniences mentioned above.

          Reviewed May 25, 2015

          See room deals

          8.7
          Excellent
          CHEAN from Malaysia
          Business traveler
          Superior Double
          Stayed 2 nights in July 2010

          Greast Shopping Location!”

          Strategic Location
          Too crowed

          The Cititel Hotel is really value for money. I can believe that the price is so cheap when I make a booking through Agoda.com. I have booked 5 rooms for my business partners who came from Australia. They are satisfied. It is easily accessible to Mid Valley Megamall. They find Mid Valley Megamall a great shopping experience since they are shops, restaurant, entertainment etc. Furthermore, the hotel is so near to the capatal city, Kuala Lumpur. With less than 15 minutes travelling, we can arrive in the city. It was wonderful trip for us. We strongly recomend the Cititel Hotel!

          Reviewed August 03, 2010

          See room deals

          9.2
          Exceptional
          Gia from Malaysia
          Family with teens
          Superior Double
          Stayed 1 night in January 2017

          Nice, link to Mid Valley & The Garden Mall, Parking fee is Free although we oledi check out”

          I would like to say I hv a nice trip at Cititel Mid Valley Hotel, becos I can settle my lunch & dinner at Mid Valley and also shopping at there. KL very jam with traffic, so if choose Cititel Mid Valley Hotel, u can go 2 big shopping mall through the Cititel Mid Valley Hotel link. Although I oledi check out at 12pm, but I still can shopping until night and still hv free parking. What u need to do is before u exit go lobby for stamp the parking ticket, that all.

          Reviewed January 31, 2017

          See room deals

          8.7
          Excellent
          siew from Malaysia
          Couple
          Superior Double
          Stayed 2 nights in November 2009

          Hotel's Convenience & Stays”

          Cleanliness, convenience, easy access to different outlets, centre of city, provide good service and attentive to customers
          vry noisy during cleaning while people still sleeping next room, either the cleaner was not aware of it or they are not considerate. Suggest to have iron with iron board for guests convenience.

          I like to stay at cititel, mid valley because it is located in the centre of the city and is easy and convenient to go to another place by taxi from the hotel. There are many shopping outlets for big supermarket like Jusco & Carefour with more variety of consumers goods, food court and restrauant with different taste of good food.AT nite,it is convenient for us to go for movies, drinks and coffee. The deluxe room is big enough for two and I am impressed with the cleanliness. The buffet breakfast is good but sometimes the fruits are not fresh. Overall, Cititel is a good hotel to stay with excellent customer service and I will continue to stay there whenever I go to Kuala Lumpur. Thank you.

          Reviewed November 27, 2009

          See room deals

          9.0
          Exceptional
          Seok from Malaysia
          Family with teens
          Superior Double
          Stayed 2 nights in May 2013

          A convenient, comfortable and friendly hotel. ”

          Variety of breakfast, comfortable & clean bed and helpful staffs.

          Great! Not much of a problem. Perhaps, there will be hand towels provided in the bathroom also in the future. Wish that the room could be a bit more spacious. My comment about the taxi service at the later part below only refers to the taxi service from Cititel, Mid Valley to and return from my destination during my stay. My previous experience with taxi service was bad when I asked for a taxi from 1 of the entrances of the shopping mall (not from concierge hotel). A short trip that costed less than RM13 from Mid Valley to the destination but I was asked to pay RM20! The return trip from the same destination only costed me RM7.

          Reviewed June 10, 2013

          See room deals

          8.7
          Excellent
          Nani from Georgia
          Solo traveler
          Superior Double
          Stayed 5 nights in July 2009

          wonderful hotel”

          The hotel has ideal location. it's very comportable for shopping, for bisness , etc. the public transports (komuter, bus station)are near the hotel. very, very good service. hotel personals are very friendly and help at pleasure. I liked breakfast very much.

          It is very big, contemporary and stylish hotel. Friendly greetings welcoming you to a pleasant and enjoyable stay. Hotel has above-average level of service. It is located in the heart of Mid Valley megamall. Easy access from the hotel to Kuala Lumpur International Airport, shopping malls, central market. Its team of ever-accommodating staff will make you fell right at home.I liked tax services in the hotel.There is no better choice than Cititel Mid Valley.

          Reviewed July 26, 2009

          See room deals

          10.0
          Exceptional
          Lim from Malaysia
          Couple
          Superior Double
          Stayed 2 nights in January 2010

          Good experience”

          clean, convenient,economic
          None

          I like to stay at Cititel,Mid Valley. It's convenient for me to have a shopping time just a walking distance from my hotel room. it's a nice place to stay, clean and the service here is good with a reasonable price. Next time when I visit Kuala Lumpur aagain .I definitely will stay here again! I highly recommend this hotel to all of you.......

          Reviewed February 10, 2010

          See room deals

          10.0
          Exceptional
          WAN from Malaysia
          Couple
          Superior Double
          Stayed 1 night in November 2009

          Great Stay at Cititel Mid Valley”

          The in house service is fantastic, easy to access to Shopping centre,Clean and sleep comfortable.
          Parking not enough space. Need to upgrade it.

          I am very happy staying at Cititel Mid Valley hotel because it is convience access to Shopping Centre, Restaurant and it is near the town centre as well. The hotel facility also quite complete and room facility also nice and clean. If next time i come to Kuala Lumpur again , i sure select stay at this hotel again.

          Reviewed November 30, 2009

          See room deals

          9.0
          Exceptional
          Morgan from New Zealand
          Couple
          Superior Double
          Stayed 1 night in December 2012

          Great location, unexpected service!”

          Connected to massive shopping malls and ktm commuter train line

          we rocked up to cititel early morning, exhausted after some 28 hours of travelling. we were expecting to just drop our bags off and wait for check in time but decided to try our luck for an earlier check in, and im glad we did. the checked into our room just before 7am. staff were very friendly and accommodating. the hotel is very strategically located, connected to the massive mid valley megamall (which is then connected to another more upmarket mall the gardens), as well as a walkway to a ktm train station across the road. the mid valley ktm train station is just 1 stop away from kl sentral, the main transport hub for buses, trains around the city and klia airport, and tour packages for sightseeing around the city.

          Reviewed December 21, 2012

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          8.3
          Excellent
          Wendy from Singapore
          Group
          Superior Double
          Stayed 2 nights in April 2012

          Great Location but small rooms”

          Very Convenient

          this is my third time staying at cititel mid valley. it's a great alternative from the busy bukit bintang area. love to stay at cititel as it is very convenient. the hotel is connected to the mid valley shopping mall & the gardens and everything that you need is just at the door step. there's jusco, carrefour, zara, vincci, robinsons etc. uniqlo and forever 21 should be opening soon. for those who like to watch movies, there's a cinema there too. and not forgetting, lots of food choices from food court to restaurants. basically, you are spoilt for choice. had a pleasant stay at cititel and the breakfast spread was decent. not much complains abt the hotel except that the room is small and space is a constraint. i barely have room to put my luggage. when it comes to shower time, had problems with hot water intially. my mom made a call to the front desk to complain and was later told that we had to let the water run for 3 mins before the water is hot. to me .. i think we are just wasting water. anyway, i drove to kl and was certainly glad that there was free parking for hotel guest. great thing to note is that there's security at the carpark too which gives me a peace of mind. hotel staff were generally efficient and very helpful. there's free wi-fii in the room too. you will be issued with the user name and password upon check-in.

          Reviewed May 04, 2012

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          8.3
          Excellent
          JANE from Malaysia
          Group
          Superior Double
          Stayed 4 nights in February 2013

          Great Location But Small Rooms!”

          Shopping, Shopping n Shopping!

          Great location, Cititel is in the heart of Klang Valley, a 15-minute drive from Petaling Street. Bintang Walk is 20 minutes by taxi, and a 70-minute ride from Kuala Lumpur International Airport. Close to big shopping mall, just steps from Mid Valley Megamall which houses a spa and pool, Cititel Mid Valley is a 5-minute walk from Mid Valley Komuter Train Station. The hotel offers 24-hour dining. Rooms was functional and not so big. Breakfast was variety, I don't think lose interest in even if long stay.

          Reviewed March 04, 2013

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          8.3
          Excellent
          Ang from Malaysia
          Family with young children
          Superior Double
          Stayed 1 night in December 2009

          Two- night-stay at Cititel Kuala Lumpur”

          The hotel is situated very near to the Mid Valley Shopping Mall.
          The breakfast should hold a wider choice of food in Malaysia.

          I stayed at the Cititel Mid Valley Hotel Kuala Lumpur for two nights with my family and my mother-in-law. It was a good place to stay as I can enjoy myself in the room while my wife and my mother-in-law indulged themselves in the Mid Valley shopping mall. The room was cosy and comfortable. It also offers wonderful sceneries of Kuala Lumpur. I enjoyed the breakfast and I hope that more traditional local food such as nasi lemak and roti canai could be added to the menu. Anyway, Cititel is a perfect place to go for holidays.

          Reviewed December 27, 2009

          See room deals

          8.7
          Excellent
          Mei from Malaysia
          Solo traveler
          Superior Double
          Stayed 1 night in December 2009

          Excellent Location & Value for money”

          What I like best is the location and how convenient it is to get to the mall. I enjoyed the stay. The room is very clean and comfortable. Staff is very friendly.
          The congestion in front - the pick up and drop off point. I think the hotel should also provide free wifi.

          Cititel Mid Valley Hotel would be the right place to stay especially for travelers who like to save on the cash and yet still able to enjoy good facilities. The room is very comfortable and clean. It is easy to get to the shopping malls. Mid Valley mall and The Gardens are just within walking distance. Carrefour is nearby as well. There are many eating outlets at the mall if one isn't keen on eating at the hotel. There are cineplexes in the mall for those who wish to catch a movie or two. It takes about 10 minutes for me to get to Cititel from the city center of KL. Getting a cab is not difficult either.

          Reviewed January 02, 2010

          See room deals

          10.0
          Exceptional
          MOHAMMAD from Malaysia
          Business traveler
          Superior Double
          Stayed 1 night in September 2012

          Comfortable Hotel for Short Stay”

          Clean hotel. Near to Shopping Complex. Check in using electronic copy without problem.

          Transport from KL Sentral to Mid Valley is by using KTM Komuter. Upon arriving, I am glad to find that the Hotel/Shopping Complex building is connected with the Mid Valley Station. Thus, no worry about lost or danger of crossing the road. During check-in, my printed copy was damaged. So, I show the electronic copy by using my tablet PC. The receptionist accept the copy and process it with hassle-free. Room is clean, no defect at all. Safety box is in working condition and easy to operate. The best is I managed to shop without worry aboout the time as the shopping complex and cititel is under one roof.

          Reviewed September 24, 2012

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          10.0
          Exceptional
          Caleb from Singapore
          Couple
          Superior Double
          Stayed 1 night in August 2012

          Clean and spacious rooms at an affordable price”

          Connected to Mid Valley Shopping Mall

          The Cititel Mid Valley Hotel was a super convenient place to stay when you want to spend the whole day at the mall. The room was spacious and clean and the breakfast buffet has a wide spread of local and international food but the local food was much much better, with Nasi Lemak (chilli was great), porridge, and noodles (cook yourself). A definite place to go for and affordable place to stay for shopping at Mid Valley.

          Reviewed August 21, 2012

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