Citizen Hotel
968 J.P. Rizal Avenue, Poblacion, Makati City, Makati, Manila, Philippines, 1210 - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Makati, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Intramuros. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.
Highlights
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Body thermometer
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Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Facilities
Free Wi-Fi in all rooms!
Luggage storage
Contactless check-in/out
Security [24-hour]
Smoke-free property
Body thermometer
Daily disinfection in common areas
Your dates are popular among travelersPopular destination! Properties in Manila are being booked every minute!
Great Value of Money and Accessible Place”
Staffs Dana, Camille and their guy colleague which we haven't got the name, whose in duty during our stay were very accommodating and nice to us. Guard is very helpful, too! Been checking in the Hotel twice already one was last December and I can say that I will still choose this hotel if I have my Manila trips again. Good choice for its location and value of money. Facilities were all good. Though wifi was a bit slow at night but manageable since we ask help from them and they quickly fixed it. Ambiance of the room is very relaxing and the lobby of the front desk and on the floors has a fascinating painting and bright colors. Very attractive upon entering the hotel. A great choice of music as well. Recommended for its quality of service, great facilities and affordable price.
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Value for money ”
This place is a great value for the money. All rooms are brand new equipped with decent beds and clean linen. The management here seems to work on a high level. We will definitely return next year.....
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Fantastic place. Great value!”
Fantastic little place. Staff was wonderful. The value was great (got a great discount last-minute deal on Agoda). I would absolutely stay there again. Little restaurant is expensive. I spent more there for dinner (mediocre at best) than I did on the room. Don't recommend you do the same. Lot's of places in the area.
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WORTH EVERY BUCK”
A newly built hotel near Makati CBD. Super clean and the design is modern, chic and classy. Had an awesome stay will surely be my go to Hotel in the area!
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Thank you for posting a review and for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure to give you the best quality of service you deserve. We would love to serve you again and will appreciate a second chance.
Chicc and Fab!”
Location wise? If you want to get away to the busy streets of Poblaciom you better book at this Hotel! Its far from the clubs but very near to poblacion. Facility is superb! The design is cool and they also friendly staff ready ro assist you. 😉
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Great for a 6 month old hotel but needs improvement”
Our stay was great. We booked the superior queen. I think that the bathtub was the highlight of our stay there. The bathroom at least. The interior of the room is minimalist. The light is a bit dim, i think there should be an option where you can choose if you want dim or bright lights. Further, it should include a separate chair and table bc its absence made us eat on the floor. Also, there is no mini ref wherein compared to other hotels weve been to, at the same price has it, though it is not big of a deal. The wifi is very slow so the tv was useless. On the other hand, the staff were very accommodating and nice. Our over all experience was great. We enjoyed our stay nonetheless. We'll come back once there are imrpovements.
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Consistently good”
I've been to this hotel twice, and both times have been wonderful. Clean and spacious rooms, affordable price, accommodating staff, beautiful interiors--Citizen has become my go to place when I want a quick stay in Makati. Thank you!
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Thank you for taking the time in posting a review and we appreciate it so much. We will use the feedback to make us better and ensure to give you the best quality of service you deserve. We would love to serve you, your family and your friends again soon!
Will be my go-to hotel”
Exterior and interior of this newly-built hotel is superb! I like how friendly their staff are. Very accommodating. The location is okay. It's just noisy since it's just along the road (tolerable enough). The room itself is very simple, modern & comfy. I like how the mirror is equipped with LED lights. A beaute! They offer complimentary bottled water as well which is nice, too. However, I suggest their Wi-Fi connection would be fast enough. It may connected to the internet but there are times that there's no connection. Also, I hope they include a separate table and chair for work and of course a telephone at the least. So far, this is one of my affordable favorite stays in Makati.
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Thank you for posting a review and for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure to give you the best quality of service you deserve. We would love to serve you again and will appreciate a second chance.
Definitely worth the money”
A bit of street noise but the rooms were great and concierge was very friendly. Very modern and clean
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Cool hotel 👍”
Brand new hotel with a very accommodating and friendly staff. Lots of art in the hotel, with different murals on each floor. 😊 I had booked a Deluxe Queen room. The room was clean and spacious. It has a window with the view of the road outside. The bed was comfortable. It has a Smart TV with both local and international channels. I tried opening Netflix but sadly it didn't work. Youtube worked fine so I ended up watching on Youtube a lot. The bathroom: bidet toilet, rainfall shower head, and a mirror that lights up 👍 The noise from the road outside can be heard though, which can be pretty loud especially during the day, plus the noise coming from the ongoing construction works in the roof deck deck can be slightly heard as well. They don't have a landline phone in the room BUT they will provide a mobile number where guests can contact them anytime via SMS, Viber, Kakaotalk, WeChat or WhatsApp. And they will respond immediately! I remember sending them a message via Viber at 12:30 A.M. concerning some issues I had with the Wi-Fi, and they immediately responded. Overall, it was great and I'll definitely be back in this hotel again. 😊
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Location and staff really good. ”
Place is newly refurbished, staff were welcoming and polite. Good value for money and perfect for our 1 night in Manila.
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THE BEST!!!”
The best staff! Everyone is very accommodating. Plus, malinis rooms. Pogi yung guard!! Hehe
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Superb!”
Enjoyed our stay here! Simple yet very comfy. We'll surely book again.
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Hello Lyka! Thank you for taking your time in giving us such a great review! Your comfort and great experience while staying in our hotel is always our top priority and I'm glad to know that we were able to deliver the best of our service to you. Hoping to see you soon on your next staycation! :)
GREAT EXPERIENCE”
The ambiance is very millennial. Staffs are very accommodating. It's just that when we went there, the internet did not reach our unit because it was still under maintenance. Overall, it was great! Will surely come back again
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Thank you for posting a review and for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure to give you the best quality of service you deserve. We would love to serve you again and will appreciate a second chance.
peaceful night”
great place to stay if you want to just sleep the entire night.
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Nice staff and new hotel ”
My best regards to the staff and location
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All Good”
The place is near the embassy. It was excellent!
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Not that cool”
Air conditioning unit I think is undersize to the room
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Exceptional”
a new hotel that gives you more than you expext. i enjoyed my stay as the room and bath are really clean. the bed is soft but it maintains it form which i really prefer. a little bit of problem with the tv reception but it is not a biggie since they provide good wifi. i will surely go back to this hotel in the future.
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Thank you for posting a review and for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure to give you the best quality of service you deserve. We would love to serve you again and will appreciate a second chance.
Very noisy road ”
Great and friendly staff and brand new hotel. The road outside is very noisy and hard to get a good sleep during the night or day.
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Thank you for posting a review and for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure to give you the best quality of service you deserve. We would love to serve you again and will appreciate a second chance.