citizenM Kuala Lumpur Bukit Bintang
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Double - Non-Smoking citizenM Kuala Lumpur Bukit Bintang
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9.4
Exceptional
2.4% this month
/10
(1219 reviews)See what guests said
See map
9.3
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
Parking
FREE
  • Petaling Street910 m
  • Pavilion Kuala Lumpur920 m
  • Sri Maha Mariamman Temple1.1 km
  • Aquaria KLCC1.25 km
  • Kuala Lumpur City Centre (KLCC)1.49 km
  • Suria KLCC1.57 km
  • Petronas Twin Towers1.64 km
  • Thean Hou Temple3.24 km
  • Mid Valley Mega Mall4.31 km
  • Batu Caves11.11 km
  • 4-star Hotel
    Free Wi-Fi

    citizenM Kuala Lumpur Bukit Bintang

    128 Jalan Pudu, Bukit Bintang, Kuala Lumpur, Malaysia, 55100 - See map

    Don't miss out!

    11 travelers have booked today.

    Exceptional reputation
    Recommended by 99% of guests
    Exceptional cleanliness
    9.6 rating for cleanliness
    Exceptional service
    9.6 rating for service
    Exceptional facilities on premise
    9.0 facilities on premise
    • 410 meters to public transportation

    • Located in heart of Kuala Lumpur

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Cheaper than 95% of all properties in Kuala Lumpur in the last 24 hoursCompared to 16,875 Kuala Lumpur properties at Agoda for various dates
    Value for money9.4
    Location rating9.3
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport17.0 km

    Rooms available at citizenM Kuala Lumpur Bukit Bintang

    Double - Non-Smoking
    Double - Non-Smoking
    ...
    • Room size: 14 m²/151 ft²
    • Non-smoking
    • 1 super king bed
    Enter dates to see prices
    Room Assigned on Arrival
    Room Assigned on Arrival
    ...
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      Property ranking|Compared to 16,875 Kuala Lumpur properties
      See all rankings
      Value for money score
      9.4/10
      Location score
      9.3/10
      Service score
      9.6/10
      Cleanliness score
      9.6/10
      Better than
      99
      %
      of Kuala Lumpur properties
      Better than
      99
      %
      of Kuala Lumpur properties
      Better than
      99
      %
      of Kuala Lumpur properties
      Better than
      99
      %
      of Kuala Lumpur properties
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      More about citizenM Kuala Lumpur Bukit Bintang

      More about citizenM Kuala Lumpur Bukit Bintang

      Description

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      Most talked about facilities

      Breakfast
      2 mentions
      Food & Dining
      1 mention
      View
      1 mention
      Housekeeping
      1 mention

      What they offer

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Food and dining

      Restaurants on site

      canteenM
      Menu:A-la-carte

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Reviews of citizenM Kuala Lumpur Bukit Bintang from real guests

      Overall rating
      9.4
      Exceptional
      From 1219 reviews
      9.6Cleanliness
      9.6Room comfort and quality
      9.6Service
      Agoda Reviews (328)Booking.com Reviews (891)
      Rating via Agoda9.4
      /
      10
      Exceptional
      2.4% this month
      Cleanliness9.6
      Facilities9.0
      Location9.3
      Service9.6
      Value for money9.4
      High score for Kuala Lumpur
      Rating
      9+ Exceptional (117)
      8-9 Excellent (18)
      7-8 Very Good (9)
      6-7 Good (3)
      <6 Below Expectation (0)
      Time of the year
      Mar - May (0)
      Jun - Aug (10)
      Sep - Nov (45)
      Dec - Feb (92)
      All guests (328)
      All languages
      Showing 147 verified guest comments
      12345
      8.4
      Excellent
      Dik from Hong Kong
      Couple
      Double - Non-Smoking
      Stayed 2 nights in July 2019

      Great staff”

      Would like to Thank you the front desk staff May who was very helpful, patient and informative. It could be much better if Citizen M spend more on the breakfast budget.

      Reviewed July 20, 2019

      Hi Citizen Dik, We are delighted to know that our lovely ambassador was able to assist you. Rest assured that your compliments to Mary will be shared with the rest of the team & I'm sure Mary will be delighted to hear it. We look forward to seeing you back soon in CitizenM Kuala Lumpur. Cheers! CitizenM Kuala Lumpur Bukit Bintang

      Responded February 16, 2020
      citizenM Kuala Lumpur Bukit Bintang
      9.6
      Exceptional
      Hazmi from Singapore
      Couple
      Double - Non-Smoking
      Stayed 2 nights in February 2020

      Value for Money.”

      Almost brand new modern hotel. Walking distance to Berjaya Times Square and its nearby shopping areas. 6rm grab ride to KLCC. Simple yet satisfying breakfast spread. Worth the value. 👍👍👍

      Reviewed February 27, 2020

      Hi Citizen Hazmi, Thank You for taking your time for reviewing our hotel. We are delighted that you enjoyed your stay with us recently. It'd be our pleasure to have you stay with us soon. Cheers! CitizenM Kuala Lumpur Bukit Bintang.

      Responded February 27, 2020
      citizenM Kuala Lumpur Bukit Bintang
      10.0
      Exceptional
      Anna from Russia
      Business traveler
      Double - Non-Smoking
      Stayed 1 night in February 2020

      Super hotel”

      Everything is perfect

      Reviewed February 26, 2020

      Hello Citizen Anna, Thank you for the review and we look forward to seeing you back in KL for another great stay with us. Cheers! CitizenM Kuala Lumpur Bukit Bintang

      Responded February 27, 2020
      citizenM Kuala Lumpur Bukit Bintang
      10.0
      Exceptional
      Abrial from Singapore
      Couple
      Double - Non-Smoking
      Stayed 1 night in February 2020

      Exceptionally friendly staff and room”

      Cheerful staff, futuristic room with an extremely comfy bed, what more can you ask?

      Reviewed February 26, 2020
      9.6
      Exceptional
      STEPHENIE from Malaysia
      Business traveler
      Double - Non-Smoking
      Stayed 3 nights in February 2020

      Highly recommended”

      Clean room, big comfy bed, good quality breakfast, ample parking space

      Reviewed February 24, 2020

      HI Citizen Stephanie, Thank You for taking your time to review our hotel & we are delighted that you had an amazing stay with us recently. We certainly look forward to welcoming you back in near future. Cheers! CitizenM Kuala Lumpur Bukit Bintang

      Responded February 25, 2020
      citizenM Kuala Lumpur Bukit Bintang
      10.0
      Exceptional
      Michael from United States
      Couple
      Double - Non-Smoking
      Stayed 1 night in February 2020

      Room just the right size”

      The common spaces are wonderful - large & inviting & friendly and functional. From the open space, the comfortable bed, the attentive staff and the chill vibe, this is one of the best places I've ever stayed at. And I didn't even mention the great breakfast!! I wasn't familiar with Citizen M before this, I am now.

      Reviewed February 24, 2020

      Hi Citizen Michael, Thank You for your review and we are delighted that you had an amazing stay with us. It'd be our great pleasure to have you back with us again soon. Cheers! CitizenM Kuala Lumpur Bukit Bintang

      Responded February 24, 2020
      citizenM Kuala Lumpur Bukit Bintang
      10.0
      Exceptional
      Hour from Malaysia
      Couple
      Double - Non-Smoking
      Stayed 1 night in February 2020

      Nice Stay”

      Nice and quiet stay as they have room with indoor garden view. Variety of choice for breakfast too. Con: Bathroom was abit small if you compare to the room size.

      Reviewed February 23, 2020

      Hi Citizen Hour, Thank You for taking your time to review our hotel & we look forward to welcoming you back again in near future. Cheers! CitizenM Kuala Lumpur Bukit Bintang.

      Responded February 24, 2020
      citizenM Kuala Lumpur Bukit Bintang
      9.2
      Exceptional
      lee from Malaysia
      Couple
      Double - Non-Smoking
      Stayed 2 nights in February 2020

      Very attentive staff ”

      Everything was great throughout the stay expect the AC breakdown on second night of my stay.It was middle of the night and the staff react fast by reallocate us to a new room on the same floor.

      Reviewed February 18, 2020

      Hi Citizen Lee, Thank You for reviewing our hotel and we thank you for compliments to the team. Rest assured this will be shared among the team & we certainly look forward to seeing you back in near future. Cheers! CitizenM Kuala Lumpur Bukit Bintang.

      Responded February 24, 2020
      citizenM Kuala Lumpur Bukit Bintang
      9.6
      Exceptional
      SueHui from Malaysia
      Business traveler
      Double - Non-Smoking
      Stayed 1 night in February 2020

      Awesome! Will come back again !!”

      Super friendly staff and thank you for the fast response in every requirement. Love the design and the decorations of the hotel. Very advance technology in this hotel. FREE parking sommore! Breakfast is simple but the service Is awesome and I really love their friendliness. Thanks !

      Reviewed February 16, 2020
      10.0
      Exceptional
      Mohd from Brunei Darussalam
      Couple
      Double - Non-Smoking
      Stayed 1 night in February 2020

      Exceptional”

      Highly recommended for couple or friends. the room is fully controlled by ipad, bathroom n toilet's wall are made from glass and no lock but its ok for married couple with no children. the reception is like a living room where you can chill out, read books, enjoy watching tv or just doing nothing. overall, this is a unique hotel and I left with nothing but a great memories. Thanks citizenM...I want to write more but, I will let them experience it themselves.

      Reviewed February 16, 2020

      Hi there Citizen Mohd, Apa Khabar ;-) Thank you for taking the time to share with us your positive review and we're delighted to learn that you've had such an amazing time with us. Till Another Memorable Stay-cation With Us ;-) Cheers! CitizenM Kuala Lumpur Bukit Bintang

      Responded February 16, 2020
      citizenM Kuala Lumpur Bukit Bintang
      10.0
      Exceptional
      Linsey from Australia
      Solo traveler
      Double - Non-Smoking
      Stayed 1 night in February 2020

      I love citizenM hotels! ”

      I’ve stayed at the Paris CitizenM, and the KL one was even better!! Awesome location, great facilities and modern, beautiful rooms. Only stayed one night :( but it was awesome and worth the money. 100% recommend and would stay again at any CitizenM location.

      Reviewed February 11, 2020

      Hi Citizen Linsey, Thank You for taking your time for review our hotel. We are happy that you had amazing stay with us recently. We look forward to seeing you in near future. Cheers! CitizenM Kuala Lumpur Bukit Bintang.

      Responded February 16, 2020
      citizenM Kuala Lumpur Bukit Bintang
      10.0
      Exceptional
      Chew from Malaysia
      Couple
      Double - Non-Smoking
      Stayed 1 night in January 2020

      Good Place to stay”

      have a good rest here

      Reviewed February 04, 2020

      Hi Citizen Chew, Apa Khabar. We are glad that you enjoyed your stay with us recently & we look forward to welcoming you back in near future. Cheers! CitizenM Kuala Lumpur Bukit Bintang

      Responded February 16, 2020
      citizenM Kuala Lumpur Bukit Bintang
      9.6
      Exceptional
      Yuan from Malaysia
      Solo traveler
      Double - Non-Smoking
      Stayed 2 nights in February 2020

      Great”

      Hotel is new and clean. Using the ipad for room controls is nice. You just need to reset the ipad if it gets stuck. It will be nice to have more channels on the TV. Overall, love the room design and the king sized bed. Highly recommended!

      Reviewed February 04, 2020

      Hi Citizen Yuan, Thank You for reviewing our hotel. We take note on the Ipad & the tv channels and will be shared with the team. Nevertheless, we are glad that you enjoyed your stay with us & we certainly look forward to welcoming you back in near future. Till Next Time, Cheers! CitizenM Kuala Lumpur Bukit Bintang

      Responded February 16, 2020
      citizenM Kuala Lumpur Bukit Bintang
      9.2
      Exceptional
      cher from Malaysia
      Couple
      Double - Non-Smoking
      Stayed 1 night in January 2020

      Comfortable room”

      Very satisfied

      Reviewed February 02, 2020

      Hi Citizen Cher, Apa Khabar. Thank you for reviewing our hotel & we are delighted that you had an amazing stay with us. Till Another memorable stay with us. Cheers! Citizenm Kuala Lumpur Bukit Bintang

      Responded February 16, 2020
      citizenM Kuala Lumpur Bukit Bintang
      9.2
      Exceptional
      Mei from Singapore
      Couple
      Double - Non-Smoking
      Stayed 3 nights in January 2020

      Strategic Location and clean”

      Friendly staff

      Reviewed February 02, 2020

      Hi Citizen Mei, Thank You for taking your time to review our hotel & compliment our lovely ambassadors. This will be shared with the rest of the team. We look forward to welcoming you back in near future. Cheers! Citizenm Kuala Lumpur Bukit Bintang

      Responded February 16, 2020
      citizenM Kuala Lumpur Bukit Bintang
      10.0
      Exceptional
      Hj from Brunei Darussalam
      Family with young children
      Double - Non-Smoking
      Stayed 2 nights in December 2019

      Perfect”

      Love this hotel very much...the design on its own, everything suit us and glad that we found citizenM. 1) Location is superb...everything is near..less congested but still city centre. 2) Room..100% amazing..kids love it very much..with modern tech so on..they just wanna stay in the room 3) Breakfast is very nice with that kind of ambience, homy-like feel... 4) Can stay at the lobby for hours.. 5) Staff..no need to say..very friendly helpful always smiling and greets u..and they even allow us to check in early..we arrived two hours early and just to drop our luggage but the lady staff said its ok u can just check in..ooo..thats what us need traveling with kids sometimes a bit chaos..so luggage done.. Overall we love the stay experience and would love to stay again ..

      Reviewed February 02, 2020

      Hi Citizen Hj, Apa Khabar. We are delighted that you enjoyed your recent stay with us & how you liked our room features and our breakfast. Our friendly ambassadors are available 24/7 to ensure our guests are well taken care of ;-) Till another memorable stay with us in near future. Cheers! CitizenM Kuala Lumpur Bukit Bintang

      Responded February 16, 2020
      citizenM Kuala Lumpur Bukit Bintang
      10.0
      Exceptional
      ANGIE from Malaysia
      Couple
      Double - Non-Smoking
      Stayed 2 nights in January 2020

      EXCELLENT HOTEL”

      Will stay this hotel again for the next KL trip, staff service is excellent. Breakfast is Nice. Also the hotel is perfect for photo shooting too! Totally No Cons for me. Giving it 5 ⭐️ rating!

      Reviewed February 01, 2020

      Hi Citizen Angie, Thank You for taking your time to review our hotel. We are delighted that you enjoyed our breakfast & the setting. We look forward to welcoming you back in near future for another memorable stay with us. Cheers! CitizenM Kuala Lumpur Bukit Bintang.

      Responded February 16, 2020
      citizenM Kuala Lumpur Bukit Bintang
      9.2
      Exceptional
      Kian from Singapore
      Couple
      Double - Non-Smoking
      Stayed 3 nights in January 2020

      I'll be back soon”

      The location was great and hotel's wifi was excellence

      Reviewed January 28, 2020

      Hi Citizen Kian, Thank You for reviewing our hotel & we look forward to welcoming you back in near future for another memorable stay with us. Cheers! CitizenM Kuala Lumpur Bukit Bintang

      Responded February 16, 2020
      citizenM Kuala Lumpur Bukit Bintang
      6.4
      Good
      Phek from Singapore
      Business traveler
      Double - Non-Smoking
      Stayed 1 night in November 2019

      Good”

      highly priced as it does not come with breakfast and the size of room and amenities for self drive, took a while to locate. Jam is bad in this area and U turn is quite a distance. Car park not easy to locate as no direction shown at the entrance .Have to stepped out of the car to go into the lobby to inquire. No Valet parking to assist.

      Reviewed January 27, 2020

      Hi Citizen Phek, Thank You for taking your time to review our hotel. We take note on the parking signage & will be shared with the team for improvement. We do not provide Valet, as our concept is similar to sister hotels in Europe. Nevertheless, we look forward to welcoming you back in KL in near future. Cheers! CitizenM Kuala Lumpur Bukit Bintang

      Responded February 16, 2020
      citizenM Kuala Lumpur Bukit Bintang
      10.0
      Exceptional
      hang from Malaysia
      Couple
      Double - Non-Smoking
      Stayed 3 nights in January 2020

      Great experience ”

      Very friendly and helpful staff. Wonderful room with iPad control. Very clean and comfortable. Hotel car park available. Good location, walking distance 3-5mins to jalan alor street food. Definitely valued for money.

      Reviewed January 24, 2020

      Hi Citizen Hang, Apa Khabar. Thank You for taking your time to review our hotel & we are glad that you liked our room feature. We look forward to welcoming you back in near future. Cheers! CitizenM Kuala Lumpur Bukit Bintang

      Responded February 16, 2020
      citizenM Kuala Lumpur Bukit Bintang
      12345
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      • Exceptional location
      • Petaling Street
      • Imbi Monorail Station is within 0.41 km