citizenM Paris Gare de Lyon
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in 12th - Bercy - Gare de Lyon, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Eiffel Tower. This 4.5-star property features restaurant to make your stay more indulgent and memorable.
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
Luggage storage
Bar
Restaurants
Safety deposit boxes
Exceptional”
Fuss free, stylish, efficient and clean. Perfect for a traveller who just needs a good night sleep with necessary amenities easily available. Will be back!
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Exceptional”
One of the best hotels we've been to. The room is super modern. You can control the colour and brightness of the lights using your phone (app) or the ipad provided. It's just a few mins walk from the train stations. Super convenient. Highly recommended stay in Paris!
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Outstanding service!”
Stayed at the hotel early November with my 12 year old son as we were attending the Paris Rolex ATP finals. The hotel is perfectly located and has a great feeling to it. Excellent customer experience all the way (the only downside was our food on our first evening but an upgrade with a view on the Eiffel tower more than made up for it) with a very warm and accommodating staff. Jose and his team are doing a terrific job and I plan to return with my family soon.
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Good for short stays”
The Citizen M Gare de Lyon is a good options for short stays in Paris. It's a nice choice for those who arrive or depart from Gare de Lyon. The rooms are small, but clean and new. Some of them have beautiful views to the Seine and the Eiffel tower. I would not recommend only for those who like to take a walk by night, since the area has no cafes or restaurants open after work hours. The crew is very nice, but in some moments, I was with the impression that they were few to the number of guests.
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Exceptional”
Enjoyable one night stay. The rooms are clean and well equiped as in other CitizenM hotels. The location is great as it is just next to the station and major subway lines. The hotel team is very friendly and helpful
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Warm & Inviting Hotel”
1. Close to the train station. 2. Friendly & helpful staff. A special shout-out to Cheska 3. Small room with maximum use of space
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Exceptional”
Perfect location just next to Gare de Lyon. Very friendly and helpful staff. Very modern room/interior design.
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Very good”
Good location, just beside the train station. Rooms are clean, staffs are friendly and helpful. Will definitely go back again.
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Very good”
Kettle and drinking water should be available in the room. Heating not provided.
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Good hotel ”
Good to stay in Paris when you will use metro/train more due to near the train station.
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Close to the train station”
Good if you travel by train, else if a bit further out from the city center. The park nearby is quite nice.
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Good location near metro”
Staff not friendly and helpful when we try to ask for directions
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EInvoice”
There is no print out of invoice when you check out. It supposes to send via email and it never comes. I need to log-in their web site and use to search with the correct eference number (1 from Agoda, 2 from CITIZHENM), very complicated
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Good”
No kettle provided. Horrible pillows House keeping has to be requested. Despite a 5 day stay , our request for late check out was not favourable and we had to pay if we were to check out at 2pm.
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Not worthy for the amount paid”
Simple hotel just with some new futures. Rooms very small, and uncomfortable bathroom/shower. To be considered as 2-3 * HOTEL, for sure not more
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Clean and good location”
Good value for price. Nice service.
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Great location”
Very near metro. Room is rather small and no pick up or drop off point except besides the busy street. No kettle on the room. Staff are very friendly and helpful.
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Terrible Experience and Highly not Recommendable”
During our stay in this hotel, the experience was absolutely horrible. First day of our arrival, the air conditioning was not working from our arrival time in the afternoon till late night. We could not sleep and breathe indeed since the window could not be opened. It ruins our days. Also, the TV was not functioning well. Further, the room telephone does not work so that we gotta go down for reporting everything every time. The staff on the first night was not helping. Then, on the third night, there were water droppings from the ceiling during our sleep in the midnight. The water dropping woke us up in the midnight and caused our personal stuff and luggages wet. It was absolutely unacceptable and not recommendable. The hotel is not responsible indeed. Thus, we would never choose this hotel again.
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Great location for couple or travelers who holding Eurail pass for travel to other countries.”
We spends 5 nights here before travel to Geneva and Zurich. The hotel just right opposite Gare de dyon TGV train station and de Lyon metro station (take the exit to Van Gogh road). All staffs here very helpful and so nice and can do express check-in as well. For my suggestion to love traveling in Paris should buying public transport tickets for 10 in once so you can get a discount and no need to buy it often as sometimes take awhile for a very long Q! Would love to back here again. 😇
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Good hotel good location”
Clean, new facilities, comfortable. Location is next to Gare du Lyon, easy to go Disneyland, La Valle Outlet. Staff are friendly, helpful
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