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citizenM Paris Gare de Lyon
12th - Bercy - Gare de Lyon, Paris, France - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in 12th - Bercy - Gare de Lyon, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Eiffel Tower. This 4.5-star property features restaurant to make your stay more indulgent and memorable.
Highlights
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Facilities
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
Luggage storage
Bar
Restaurants
Safety deposit boxes
Exceptional”
One of the best hotels we've been to. The room is super modern. You can control the colour and brightness of the lights using your phone (app) or the ipad provided. It's just a few mins walk from the train stations. Super convenient. Highly recommended stay in Paris!
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Outstanding service!”
Stayed at the hotel early November with my 12 year old son as we were attending the Paris Rolex ATP finals. The hotel is perfectly located and has a great feeling to it. Excellent customer experience all the way (the only downside was our food on our first evening but an upgrade with a view on the Eiffel tower more than made up for it) with a very warm and accommodating staff. Jose and his team are doing a terrific job and I plan to return with my family soon.
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Good for short stays”
The Citizen M Gare de Lyon is a good options for short stays in Paris. It's a nice choice for those who arrive or depart from Gare de Lyon. The rooms are small, but clean and new. Some of them have beautiful views to the Seine and the Eiffel tower. I would not recommend only for those who like to take a walk by night, since the area has no cafes or restaurants open after work hours. The crew is very nice, but in some moments, I was with the impression that they were few to the number of guests.
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Exceptional”
Enjoyable one night stay. The rooms are clean and well equiped as in other CitizenM hotels. The location is great as it is just next to the station and major subway lines. The hotel team is very friendly and helpful
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Warm & Inviting Hotel”
1. Close to the train station. 2. Friendly & helpful staff. A special shout-out to Cheska 3. Small room with maximum use of space
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Exceptional”
Perfect location just next to Gare de Lyon. Very friendly and helpful staff. Very modern room/interior design.
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Close to the train station”
Good if you travel by train, else if a bit further out from the city center. The park nearby is quite nice.
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Not worthy for the amount paid”
Simple hotel just with some new futures. Rooms very small, and uncomfortable bathroom/shower. To be considered as 2-3 * HOTEL, for sure not more
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Exceptional”
Fantastic location and staff service. We were given early check-in at around 7am as there were additional room available which was a really nice touch!
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Very good”
Small rooms
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Convenient base for visiting Paris”
CitizenM Gare du Lyon is a good quality hotel without being overly fancy. Simple room with modern facilities and a few nice touches. Staff all very friendly and helpful, check-in was straightforward. The hotel itself is located a couple of minutes walk from the station, both Metro and RER lines so you can get anywhere pretty easily. It's also right by the Seine so makes for a very nice walking and jogging route along the river. The room was quite small with the bed literally slotted in at the end of the room so if two people are sharing, one has to climb over the other to get out which may not suit everyone.
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Terrible...Avoid if you can”
Tiny rooms and room was poorly cleaned. Entire hotel cleanliness was poor. Location is even more terrible. It's not worth the price we paid. RIP OFF!!
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Hotel location”
Hotel location was very near to main train station. Hotel was clean and have nice bar good hospitality. But on arrival I have to pay city tax, it create lot of trouble to me because they don't except money by cash and credit cards are not working on their machine. Washbasin should be inside toilets.
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at Lyon station”
On December 4 in 2022, I was unable to go from Paris to Cannes due to a French train strike and booked a hotel. The hotel was very convenient, 3 minutes from Gare de Lyon, so it was easy to catch the train the next morning. The restaurant was good and the staff friendly. Thank you💛
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Exceptional”
Fuss free, stylish, efficient and clean. Perfect for a traveller who just needs a good night sleep with necessary amenities easily available. Will be back!
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EInvoice”
There is no print out of invoice when you check out. It supposes to send via email and it never comes. I need to log-in their web site and use to search with the correct eference number (1 from Agoda, 2 from CITIZHENM), very complicated
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Very good”
Good location, just beside the train station. Rooms are clean, staffs are friendly and helpful. Will definitely go back again.
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Good”
No kettle provided. Horrible pillows House keeping has to be requested. Despite a 5 day stay , our request for late check out was not favourable and we had to pay if we were to check out at 2pm.
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Very good”
Kettle and drinking water should be available in the room. Heating not provided.
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Good location near metro”
Staff not friendly and helpful when we try to ask for directions
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