A compact room that does not feel cramped”

The overall experience for CitizenM is very positive. A small room, but it is compensated by well builts lounge facilities for guests to relax when not sleeping or out an about in the city. The room itself is equipped with very advanced media and light controls that are very well suited for a technologically savvy traveler like myself. For its location, it is directly in front of the Taipei North gate and 400 metres from the nearest subway station. South of the location is the West Gate area of Taipei with no shortage of food and retail to be enjoyed. The staff are fast, efficient and very helpful. To add to that they are also quite friendly and accomodating. This made my stay here very enjoyable.

Great hotel, location and view!”

I stayed in mCitizen for 3 nights, this is a smart hotel with many controls - lights, temperature, TV, via iPad... the flip side is the battery runs of fast and does not get charged properly, so for some functions - Tv, you need to wait for iPad to juice up first. Location wise, it is near metro north gate station and airport express line. - just cross the street. Hotel is located middle of Taipei station and Ximending station. It’s tall and offers good view and is clean. You could easily walk to Taipei station or Ximending about 5-7min. Extended checkout time till 4pm and you need to pay additional TWD990. There’s a lounge at level 2 where you can relax or get yourself drinks. Highly recommended and would check in again if I return.

It's a great hotel with a chic personality ”

CitizenM Taipei is in a good location (fairly close to the MRT station yet away from the crowd and happenings at ximendin) and you can find humor almost everywhere within the hotel. 2 things tho- CitizenM should redefine its definition of "city view". We stayed there 3 nights and we selected a deluxe room with city view. Our room on the first night (we checked in at 2am) surely did not have a city view- the "window" was covered up with blinds that cannot be opened- that was a great deal to us cuz that meant we wont be able to look out the window and check the weather to decide our outfit! So yea it was a little gypped. Eventually they switched us to a diff room for another reason-now that room had some gorgeous view (and blinds that CAN be opened!) And after we checked out, they sent an email thanking us for our visit and a link to check out our bill- but had phrased it "click here to see the damage (settled bill)"- I appreciate the humor but for a sec it gave me heart attack!

Excellent hotel at a good location”

We stayed 5 days 4 nights at citizenM Taipei North Gate. The hotel is 5 minutes from the Taipei MRT/airport station. Take exit North gate A7 it's just opposite the road. It's nearby the shopping area with many restaurants. Interior design of hotel is unique and modern. The rooms are in tip-top condition with smart system. Staff at concierge are friendly and very helpful. Will stay here again if we are in Taipei in the future.

Very convenient and fast. Everything was in my control!”

Great experience of self check-in. The room is super clean with well design. You can easily control everything in the room with one iPad. The hotel is walkable from MRT Beimen (the nearest), MRT Taipei, MRT Ximenand very close to North Gate and Ximending. The staffs are really great!

Good location, super clean room with perfect staffs”

This is one of the best hotels we have visited so far. The technology of the room impressed us so much. Customer service is perfect. Good location as it’s close to North Gate MRT station. 24 hour restaurant at level 2 with reasonable price and nice environment. Emma, the waitress, has excellent service. Her English is great with lovely smile. This hotel is one of the reasons we wanna visit Taipei again.

New Hotel in Good Location”

It is closed to North Gate MRT station, and we takes around 10 mins to walk from Taipei airport express line station. It is absolutely convenient to tourists from Airport. The hotel is new built with intelligent facilities, like smart lighting control system , self check-in, etc. The price is fairly acceptable but the breakfast selection should be improved.

Convenient, new, modern”

Direct airport metro from the airport, exit straight from the metro station and the hotel Is just a traffic light away. Smack right in the middle of 3 stations (Taipei Main Station, Beimen Station and Ximen Station). Easy access to blue, green and red line which makes traveling around Taipei very very very convenient. Check in and check out is as fast as you may expect. (I did my check in within 2 mins and check out within 30 secs) *no exaggerating at all* The room is not very big but for solo traveler like me, it's more than enough. :) Cheers to CitizenM!!!

Hotel with lots of character”

It was my first experience with citizenM and I was quite blown away. Love the concept of the tablet used to control the whole room, from the mood lighting to the TV and the blinds. Room itself is a little bit small but has thoughtful layout such as luggage storage below the bed. The bed was one of the most comfortable that I've ever experienced in a hotel and the shower was really good too. If you're a night owl, the hotel lobby offers a really cool DIY noodle making station all night. Staff are friendly and interactive and the whole environment is very trendy and stylish. Location is just minutes away from the MRT station and within walking distance to bustling Ximending. Highly recommended!

A Humanize hotel”

Besides the good location near Taipei Main Station, the facilities of the hotel room are very userfriendly. It controlled by iPad, lights, A/C, Window curtain, TV & etc. They provide basic shower/hair shampoo and conditioner, small but decent shower room. During our trip, we met a strong typhoon during our stay. Unfortunately, one of us not feeling well near mid-night. I seek for staff advise to get some medicine, they are very nice to provide hot water, help me to make hot soup (of coz food need pay .... LOL) tell me where can find Pharmacy or else. Next day, the staff did ask me if we feel better today ..... I would like to say Thank you to CitizenM hotel staff, it is from the heart, not a job. I would recommend and will visit again.

The citizenA-Team”

Quantum leaps and bounds above any hotel I have stayed at! CitizenM hotel provides comfort, hospitality and personality and houses some of the best features I have ever seen in a hotel. The window view is breathtaking, the beds are naturally large positioned beside the window, the smart room synced with iPad and built in Airplay mirrors my MacBook to the TV. In my personal opinion, the service of the staff far exceeds everything else. I stayed here for cosmetic surgery purposes and staff have proven to work beyond their professional agenda. Staff noticed the cosmetic splint on my nose eating dinner at canteenM, the beautiful ladies at the bar hand wrote a sincere card wishing me all the best for my recovery. I can't praise the staff here enough for the kind gesture and interpersonal quality of service. A special mention Jay, Emma, Effy, Kaya, Fifi, and Sandy for the welcoming with open arms, charms and friendship, and to the rest of the citizenM team! Will soon you again soon.

Best hotel stay so far!”

What a great experience it has been staying in citizenM! From the fantastic location to the clean stylish rooms, it has been one of the best hotel stay ever! Above all, it was the warm hospitality that made the entire stay the best memory. A special shout out to Momo and Mark for their great service and assistance throughout our stay. Thanks a lot! For breastfeeding mothers out there, this is the hotel to stay as they are willing to help store expressed breast milk when the room’s mini fridge is insufficient. Kudos to the hotel management and staff. I’ll be sure to return to stay here during my next trip to Taipei!

The best thing in our trip”

Great! Just nothing to say but great. We got a room on the highest floor, and the room is not tiny as we thought, it quite big with 100/100 scenery from the top! Next trip in taipei, this citizenM still be our choice. Location is quite good, around 10 mins walk to ximending.

Modern, compact hotel with technology built into rooms”

I went with a friend for Taipei Pride and stayed at CitizenM. The room was compact but fit our needs. The iPad controls the curtains, blinds, lights, music and it event provides preset mood lighting which was a nice touch. There is no gym in the hotel but there is one across the street. We did not eat or drink at the hotel but the cafe and living room looked nice. The bedding was very comfortable and we slept well. I would stay here again.

Nice boutique hotel ”

Reason why I like to book boutique hotels. You get the luxury/artsy feel, good friendly service, cleanliness you would get in a five star. The only difference is the rooms are small, but what the heck, it is well laid out and well appointed. There is also small fridge (although no coffee facility) and locked safe. Also feels high tech with ipad, can adjust mood lighting, and control everything from it. WIFI is also super fast. This I like! It is also self check in; easy, but need to get use to, but ambassadors are around to help. Located in quiet side of Ximending, nearest is Beimen station (3 min walk) but need to cross highway. You can also walk to Ximen, where the action is, or Main Taipei Station (both 10 min walk), not so near but walkable. It is also 5 min walk to Airport MRT Main Taipei Station so easy access to Airport express MRT to airport but need to cross highway.

Be a Citizen of The world at CitizenM”

Probably one of the coolest and better Hotel I’ve ever been so far. Extremely design decorated and very functional. The view from the window-bed is amazing. The staff incredibly friendly and competent. I’d highly recommend it. It was an awesome experience to stay at CitizenM Taipei Hotel.

Best Value Hotel in the Area!”

CitizenM Hotel is so awesome and convenient from the Taipei Main Station and it has facilities like no other. Imagine controlling your room lights and curtains using a touch of the iPad. Did I mention it has mood lightings for that extra special moments? The Canteen aka dining area is 5 stars.. A living lounge like no other.. definitely will come back here to stay!

Modern hotel with a great view”

My first stay was in London. My wife and I love the hotel's location and its modern design. We didn't need a big room but the extra big bed beside the wide window was the biggest plus point why we chose to stay in CitizenM when we were in Taipei. However, we were rather disappointed to find that the extra big bed that they provide in London is now a pathetic queen size in Taipei. The location is not that great either - a 10 mins walk to Ximen station. Fortunately, the staffs were just as friendly and the hotel is still clean and modern. We still enjoyed our stay in Taipei but only wish that it would replicate the pluses we experienced in CitizenM London.

I love it!”

I enjoyed my staying in citizenM during my vacation. Not only the location is excellent due to transportation convenience, but also it's a walk distance to Ximending. I will definitely come back for my next trip to Taipei!

Nice place.”

Near MRT north gate station and Taoyuan Metro Taipei main station. There next to Taipei main station business area for 5 mins walk. And, staffs are nice and have refreshments in the hotel for 24 hours