Fantastic experience ”

I am so impressed with the new technology inside the room, such as iPad control for the room temperature, lighting and TV entertainment. It’s my first time to do self check in at a hotel and the stuffs are usually helpful and polite. In terms of the location, it takes only 5 mins walking to the nearest Metro station and it’s 6-7 mins taxi from Ximending. However, the bath room is relatively squeezed and the sink is located at the bar which is quite weird. Overall, it’s a positive experience and I recommend people to stay with this hotel.

Really happy I found this hotel”

The staff was really helpful. At first I got put on the 10th floor but then told them it was quite noisy. They helped move me to a higher floor (20) which indeed did help with the noise outside. That was really kind of them to do since I am a light sleeper. Really appreciated it. Everything is controlled by an iPad which was fun to play with and the floor outside is carpeted. If you know anything about noise absorption it is that using carpets helps a ton. I would say the only thing would be to have doors that close a bit slower so they don't slam shut. But really wonderful property would stay again if I'm in Taipei and want to be in that area.

Good for a short stay ”

It is ok for one night or two if you share the room. Otherwise the layout is not really convenient. Overall, you get all what you need to spend a comfortable night. Take high floor as the hotel is overlooking a busy crossroad

Good night's stay”

Nice hotel - clean + in excellent location. However, booked a room with city view (with more $) but the curtain was broken, so couldn't see any view. As an apology, the hotel staff did offer a complimentary coffee on the next day. Overall, the hotel was good, and is a good choice for travellers.

It feels like home ♥️🇵🇭”

I want to thank CitizenM 😘 for making our stay feel like home.. very thankful for everyone especially to our newly found friends namely Fifi, Emma, Shin and Korben... They were very friendly, very accommodating and very caring... they made our vacation absolutely amazing.. the kids really enjoyed their company and the place is really fabulous! Staying here was so worth it. We super love the food, the interior, our room view, how they have this advance texhnolgy where you can self check in and out without hassle. The room we had has the river and city view, we were able to capture the lights and it was amazing and instagramable. Can play around the mood lights and the smart tab where everything is automated... We thank you for everything and you have won our ♥️♥️♥️

great hotel”

staff nice

great location”

mtr station 5 mins walk

A nice place to stay”

Very convenient-- Walking distance to city and shopping center. Walking distance to subway and express subway that link to airport. Room with great view of the city and mountains. Clean room and friendly staff. TV, lights, curtains, drapes and wake up call are all controlled from in room iPad ( hotel do provide you with a TV remote control). The only drawback is very tiny room. Other than that, it is a perfect place to stay.

I love it!”

I enjoyed my staying in citizenM during my vacation. Not only the location is excellent due to transportation convenience, but also it's a walk distance to Ximending. I will definitely come back for my next trip to Taipei!

solid hotel in Ximending”

Pros: location: near green line, blue line, and bus stops; near Ximending window looks over Beimen friendly and helpful staffs rooms and commons look nice and clean Cons: pretty basic facilities (living area + ironing room) pricey bar drinks

Good”

Well located close to railway station. Hi-tech "smart" home is good but not easy to navigate. Room was very small and bed can only be accessed from one side, so be prepared to climb over your partner to get in and out.

Cool interesting hotel”

Stayed here for several days, location is pretty good, about 5-10min walk to 3 different mrt stations, in a quiet neighbourhood. Beautiful interiors for the common areas. I find the concept for controlling the smart room interesting but I think the application can be further improved to be more intuitive, or perhaps I am not simply not savvy enough. The switches control in my room are strangely wired, to switch on bedside lamp I have to walk over to my table to on the switch and to switch on the table lamp I have to walk to the bedside to switch on.... I only figured this wrong wiring out a few days later. Concept is cool but might be good to allow for some primitive way of controlling the room temperature etc other than via iPad only, especially when the iPad failed. This happened to me, and the phone in the room was not working...I had to bring the iPad down to the reception to resolve... too high tech at a price of losing some simple convenience.

Service was good and I had a very pleasant stay ”

Staff were busy most of the time so some were rather quick to be efficient. When they were not busy they liked to chat with single guests who delighted. Only negative we’re the room cleaning maids who came very late after I returned and watching them clean was so so....

Highly recommended, good value over cost”

Modern design of room, great dining environment for coffee and breakfast with friends. Bed is perfect. Breakfast is not good though.

Exceptional”

Staff are very friendly, location is excellent just a few walk to the night market and shopping mall. The room is so cool! Our room got a very nice view

Great hotel, location and view!”

I stayed in mCitizen for 3 nights, this is a smart hotel with many controls - lights, temperature, TV, via iPad... the flip side is the battery runs of fast and does not get charged properly, so for some functions - Tv, you need to wait for iPad to juice up first. Location wise, it is near metro north gate station and airport express line. - just cross the street. Hotel is located middle of Taipei station and Ximending station. It’s tall and offers good view and is clean. You could easily walk to Taipei station or Ximending about 5-7min. Extended checkout time till 4pm and you need to pay additional TWD990. There’s a lounge at level 2 where you can relax or get yourself drinks. Highly recommended and would check in again if I return.

Nice location with excellent view”

Location is nice and bedding is super good! Speechless view is main point for this hotel. However, toilet smells -- i guess from the shower curtains. This should be fixed for future guests. But 3 nights staying in Citizen M was absolute pleasure for us !! recommend to people who wants to have instagram photo shoots !

very nice clean hotel”

self check in. easy. English and mandarin options. room provide u with everything we need including water. nice canteen chill out at night for bar drinks and computer usage. and dinner too. close to a metro, 2 mins walk. or you may walk 8mins to ximending metro which is an easy straight road on a good weather.

Great location and superb view”

Pros Location, minutes from taipei main train station, 35min train ride from airport. 10min walk to Ximending. Nearby 7-11 and restaurant. Room super clean, hi-tech, toilet is great, bed super comfy. Cons Staff Unable to choose the room type. The ipad control can be tricky to use sometimes.

Nice boutique hotel ”

Reason why I like to book boutique hotels. You get the luxury/artsy feel, good friendly service, cleanliness you would get in a five star. The only difference is the rooms are small, but what the heck, it is well laid out and well appointed. There is also small fridge (although no coffee facility) and locked safe. Also feels high tech with ipad, can adjust mood lighting, and control everything from it. WIFI is also super fast. This I like! It is also self check in; easy, but need to get use to, but ambassadors are around to help. Located in quiet side of Ximending, nearest is Beimen station (3 min walk) but need to cross highway. You can also walk to Ximen, where the action is, or Main Taipei Station (both 10 min walk), not so near but walkable. It is also 5 min walk to Airport MRT Main Taipei Station so easy access to Airport express MRT to airport but need to cross highway.