Citrus Sukhumvit 13 Nana Bangkok by Compass Hospitality

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Very good7.6
Based on2140reviews
Citrus Sukhumvit 13 Nana Bangkok by Compass Hospitality
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7.6 Very good location
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7.6Location
  • Close to public transportation

  • Free Wi-Fi in all rooms

  • Daily housekeeping

  • Bar

  • Airport transfer

  • Elevator

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Nearest essentials

  • Airports
    • 20 km
    • Don Mueang International Airport (DMK)
    • 22 km
    • Suvarnabhumi International Airport (BKK)
  • Bus and rail stations
    • 300 meters
    • Nana BTS Station
    • 600 meters
    • Sukhumvit MRT Station
  • Hospital or clinic
    • 650 meters
    • Rutnin Eye Hospital
  • Pharmacy
    • 350 meters
    • Watsons
  • Convenience store
    • 150 meters
    • 7 Eleven
  • Cash withdrawal
    • 100 meters
    • ATM

More about Citrus Sukhumvit 13 Nana Bangkok by Compass Hospitality

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Verified traveler reviews

Agoda Reviews (2140)
Booking.com Reviews (1133)

7.5

Filter by traveler type
Very good
  • Cleanliness 8.0
  • Facilities 7.2
  • Location 7.6
  • Room comfort and quality 7.9
  • Service 7.9
  • Value for money 7.8
Very good
  • Cleanliness 7.9
  • Facilities 7.4
  • Location 7.7
  • Room comfort and quality 7.7
  • Service 7.7
  • Value for money 7.9
Very good
  • Cleanliness 8.0
  • Facilities 7.2
  • Location 7.5
  • Room comfort and quality 7.9
  • Service 7.9
  • Value for money 7.8
Very good
  • Cleanliness 8.1
  • Facilities 7.3
  • Location 7.6
  • Room comfort and quality 7.9
  • Service 7.9
  • Value for money 7.8
Very good
  • Cleanliness 7.9
  • Facilities 7.0
  • Location 7.2
  • Room comfort and quality 7.7
  • Service 8.0
  • Value for money 7.3
Very good
  • Cleanliness 8.1
  • Facilities 7.4
  • Location 7.7
  • Room comfort and quality 7.8
  • Service 7.9
  • Value for money 8.0
Very good
  • Cleanliness 7.7
  • Facilities 6.8
  • Location 7.5
  • Room comfort and quality 7.6
  • Service 7.6
  • Value for money 7.5
Provided by verified guests of Agoda
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Room type
  • Superior
  • Executive With Breakfast
  • Superior Room Only

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Showing 2080 verified reviews
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4.8
nigel from United Kingdom
Solo traveler
Executive With Breakfast
Stayed 1 night in May 2017
Rude and unhelpful staff”
My room was satisfactory but the Wifi was unuseable. I had a problem with my room that took 3 hours and a chase up get someone to come and resolve. The Staff were generally rude and unhelpful with any questions I asked and their responses were sullen. The breakfast had very little choice. I will not stay here again.
Reviewed May 22, 2017
Dear valued guest, with our deep sincere apology for the inconvenience caused you feel negative about service, Front Office Manager is working on improvement product and team service. we shared this to the team, thank you for candid feedback. Kind regards, Management
Responded May 23, 2017
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Citrus Sukhumvit 13 Nana Bangkok by Compass Hospitality
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6.0
Mohammed from United Kingdom
Solo traveler
Superior
Stayed 3 nights in May 2017
Not a bad hotel”
1. Check in is smooth 2. Room is a bit dated and is in dire need of refurbishment 3. Breakfast is limited, same spread everyday 4. The road directly outside the main entrance is prone to Flooding, on my first day during a heavy downpour the road was flooded the whole day long. almost impossible to enter of exit the hotel
Reviewed May 22, 2017
Dear valued guest, Thank you for the time sharing this feedback, we value it and we are working on these schedule, sorry for the flooding situation, this is unusual scene from hard raining. We have Tuk Tuk shuttle service to pick up/drop off but due to numerous demands, can not serve you in time, we apologies on this matter. Hope you would give us another chance to make it better experience, Kind regards, Management
Responded May 23, 2017
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5.2
Buey from Singapore
Family with teens
Superior
Stayed 4 nights in May 2017
Cleanliness and Environmental concerns”
Positive Points 1) Tuk Tuk free service from hotel to BTS stations is great. 2) Concierge staff and porter/tuk tuk drivers are great. Negative Points 1) Cockroaches at the diner 2) Flooding at road outside the hotel whenever there's rain 3) Hot water to shower is intermittent
Reviewed May 21, 2017
Dear valued guest, Thank you for stay with us and given this feedback, we appreciate it and hope to welcome you back again. Thank you. Kind regards, Management
Responded May 23, 2017
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10.0
Georgia from United Kingdom
Couple
Superior Room Only
Stayed 1 night in November 2016
Great location & comfy bed”
We stay in this hotel everytime we are in Bangkok because there's no where else with such a great location (couple of mins walk to both Nana and Sukhumvit). The staff are always so helpful and welcoming. The best part is how comfortable the huge beds are and how nice clean and modern the rooms are!
Reviewed May 20, 2017
Dear valued guest, Thank you for wonderful feedback, we appreciate this and the team looking forward to welcome you back again in the future. Kind regards, Management
Responded May 23, 2017
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8.0
Emma from United Kingdom
Solo traveler
Superior Room Only
Stayed 2 nights in May 2017
Great location”
Staff were helpful. Room small but pefect for a short trip. Pool on the roof top was great for a bit of exercise.
Reviewed May 14, 2017
Dear valued guest, Thank you for stay with us and provide this feedback, please be noted that we are working on poolside renovation plan soon for better service, hope you would come and enjoy it again in the future. Kind regards, Management
Responded May 23, 2017
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3.2
mike from United States
Couple
Superior Room Only
Stayed 2 nights in May 2017
avoid this place”
this is a poor value for your money. the backseat of my car is larger than this room. if you stood in the middle of the room, you could almost reach the 4 walls, there is privacy if you want to use the bathroom or shower as there is no door. the window in the bedroom allows you to look into the shower. go find a better value than this place
Reviewed May 13, 2017
Dear valued guest, Please accept our sincere apology for the unpleasant experience, our rooms are superior type and executive type, both described sizing in this website, our concept is boutique hotel with new design and no suite room, we regret for not be able to make your stay a memorable one, once again, we are very sorry. Kind regards, Management
Responded May 23, 2017
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10.0
anochao from Thailand
Business traveler
Superior
Stayed 1 night in March 2017
good service”
good service good location
Reviewed May 11, 2017
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7.2
Shane from Australia
Couple
Superior
Stayed 2 nights in May 2017
decent stay”
Was a good stay overall. The bed was nice
Reviewed May 10, 2017
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8.4
Jesper from Denmark
Business traveler
Superior
Stayed 7 nights in April 2017
repeat customer”
hotel is nice and good value for money. a bit down the street, but they do have shuttle service. Only negative is the quite poor breakfast, which was included.. I only went there once out of 4 possible times...
Reviewed May 02, 2017
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9.6
gary from United Kingdom
Couple
Superior Room Only
Stayed 1 night in November 2016
Exceptional”
Nice and quiet at night good location and few minutes -hotel has own tuk tuk to drop down to main road where all shops The Mall bars lots cheap or restaurant quality places to eat./short walk to everything you need. If you go shopping mall has a huge area for eating various restaurants at good prices.Ideal for couples or families.
Reviewed May 02, 2017
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