Citrus Sukhumvit 13 Nana Bangkok by Compass Hospitality
Superior - Guestroom Citrus Sukhumvit 13 Nana Bangkok by Compass Hospitality
Lobby Citrus Sukhumvit 13 Nana Bangkok by Compass Hospitality
Interior view Citrus Sukhumvit 13 Nana Bangkok by Compass Hospitality
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7.6
Very good
10.3% this month
/10
(3077 reviews)See what guests said
See map
7.6
Very good
Location rating score
Very good location - Inside city center
Popular neighborhood
Parking
FREE
  • Best Tailor60 m
  • Ambassador Hotel Fitness Centre110 m
  • Cheap Charlie’s190 m
  • Patrick&Co190 m
  • Nick's International Boutique House220 m
  • Jhasper Fashion Custom Tailors220 m
  • Zerutti250 m
  • Twisted Republic250 m
  • Narry Tailors290 m
  • Jackie's Tailor310 m
  • Free Wi-Fi

    Citrus Sukhumvit 13 Nana Bangkok by Compass Hospitality

    22 Sukhumvit Soi 13, Sukhumvit, Bangkok, Thailand, 10110 - See map
    "Very clean facility as well!"
    David - July 29, 2018
    Exceptional reputation
    Recommended by 82% of guests
    Very good cleanliness
    7.9 rating for cleanliness
    • 350 meters to public transportation

    • Airport transfer

    • Located in heart of Bangkok

    • Free Wi-Fi in all rooms!

    • Air conditioning

    This property is in high demand!

    Booked 57 times | 7 travelers are looking at this property right now

    Property ranking|Compared to 9,733 Bangkok properties
    See all rankings
    Room comfort score
    7.9/10
    Room size
    27 sqm.
    Cheapest price score
    Service score
    7.9/10
    Better than
    95
    %
    of Bangkok properties
    Bigger than
    94
    %
    of Bangkok properties
    Better than
    93
    %
    of Bangkok properties
    Better than
    91
    %
    of Bangkok properties
    Value for money7.7
    Distance to city center0.5 Km
    Location rating7.6
    Nearest airportDon Mueang International Airport (DMK)
    Distance to airport20.4 km

    Rooms available at Citrus Sukhumvit 13 Nana Bangkok by Compass Hospitality

    7.9
    Very good
    Room comfort & quality
    Executive With Breakfast
    Executive With Breakfast
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive Package Double Bedroom
    Executive Package Double Bedroom
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Superior Room Only
    Superior Room Only
    ...
    • Room size: 22 m²/237 ft²
    • City view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Superior
    Superior
    ...
    • Room size: 22 m²/237 ft²
    • City view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Executive Triple Room
    Executive Triple Room
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 king bed and 1 futon
    Enter dates to see prices
    Executive Room
    Executive Room
    ...
    • Room size: 30 m²/323 ft²
    • City view
    Enter dates to see prices
    Superior Room Only
    Superior Room Only
    ...
    • Room size: 22 m²/237 ft²
    • Shower
    • 1 queen bed or 1 single bed
    Enter dates to see prices
    Executive Room Only
    Executive Room Only
    ...
    • Room size: 30 m²/323 ft²
    • Shower and bathtub
    • 1 double bed
    Enter dates to see prices
    Double Executive King Bed
    Double Executive King Bed
    ...
      Enter dates to see prices
      Executive Double Room
      Executive Double Room
      ...
      • Shower
      Enter dates to see prices

      What people love about Citrus Sukhumvit 13 Nana Bangkok by Compass Hospitality

      • 8.4
        Excellent
        Cleanliness

        "Bed was big enough for the three of us, it was clean and quiet."

        Monico

        |

        January 14, 2017

      • 5.2
        Review score

        "Positive Points 1) Tuk Tuk free service from hotel to BTS stations is great."

        Buey S.

        |

        May 21, 2017

      • 7.6
        Very good
        Location

        "Nice comfortable hotel close to lots of restrauants and shoppibg outlets."

        MIcheal

        |

        May 27, 2018

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      More about Citrus Sukhumvit 13 Nana Bangkok by Compass Hospitality

      More about Citrus Sukhumvit 13 Nana Bangkok by Compass Hospitality

      9.6
      Exceptional

      "Here is good location, staff was very lovely."

      Jitphas

      |

      December 11, 2018

      An overview

      Show less

      What they offer

      6.8
      Good
      Staff 

      "First impression of the staff and lobby was very good."

      tom

      |

      January 14, 2019

      Read more reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What to eat nearby

      Thai cuisine
      Thai cuisine
      Khao Jao
      250 m Thai
      Swasdi Mango by Jai
      250 m Thai
      Baan Thai Suk 16
      380 m Thai
      American cuisine
      American cuisine
      Apoteka
      160 m American, Asian, Bar
      The Game Bangkok
      310 m American, Bar, British
      Hooters Bangkok Soi 15
      320 m American, Bar, Pub
      Asian cuisine
      Asian cuisine
      Kyung Bok Kung Bangkok
      40 m Asian, Korean
      Uzuki
      140 m Asian, Japanese, Sushi
      Mumbai's Great Punjab - The Indian Restaurant & Bar
      180 m Asian, Indian, Vegetarian

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show more

      Property's guest policies

      Show less

      Some helpful facts

      Show less

      Reviews of Citrus Sukhumvit 13 Nana Bangkok by Compass Hospitality from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (3077)Booking.com Reviews (1683)
      7.6
      /
      10
      Very good
      10.3% this month
      Cleanliness7.9
      Facilities7.1
      Location7.6
      Room comfort and quality7.9
      Service7.9
      Value for money7.7
      Rating
      9+ Exceptional (440)
      8-9 Excellent (465)
      7-8 Very Good (749)
      6-7 Good (388)
      <6 Below Expectation (408)
      Time of the year
      Mar - May (562)
      Jun - Aug (602)
      Sep - Nov (625)
      Dec - Feb (661)
      All languages
      All guests (3077)
      All room types

      Show reviews that mention 

      Showing 2450 verified guest comments
      12345
      2.0
      Barry from Ireland
      Business traveler
      Executive Room Only
      Stayed 1 night in July 2019

      New logo"Compass lacks Hospitality"”

      Booked this hotel 11.30pm , thinking my booking was for the next daywhen I arrived iwas told booking was for the night before and they would not accommodate me.This was there response,very disappointed especially from a large hospitality company like Compass.will be avoiding this company in future. Regards Barry

      Reviewed July 25, 2019

      Dear Khun Barry, We strive to provide an exclusive service experience for every guest; therefore your feedback is very important to us. For those reasons, please allow us to express our sincerest apologies in regards to the inconveniences caused. We would be pleased to welcoming you soon with us again as our guest. Best regards, Mesa Papanthong Reservation Supervisor

      Responded September 06, 2019
      Citrus Sukhumvit 13 Nana Bangkok by Compass Hospitality
      10.0
      Exceptional
      Rajesh from Singapore
      Family with young children
      Superior Room Only
      Stayed 3 nights in June 2019

      Great Location cum Hospitality”

      Excellent hospitality and their travel desk is awesome on meeting our expectations. Definite thumps up!! From my personal experience book cab through hotel as we have control and more safer to our belongings since I lost my phone in regular taxi and not good soul as well :) Grab taxi is 99% useless in Bangkok city Food is average but they have more choice. Room is nice and clean!!

      Reviewed June 27, 2019

      Dear Khun Rajesh, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We would be pleased to welcoming you soon with us again as our guest. Best regards, Mesa Papanthong Reservation Supervisor

      Responded September 06, 2019
      Citrus Sukhumvit 13 Nana Bangkok by Compass Hospitality
      9.2
      Exceptional
      Jeffrey from United States
      Solo traveler
      Superior Room Only
      Stayed 1 night in April 2018

      Exceptional”

      Good location. Clean property. Nice

      Reviewed July 14, 2019

      Dear Khun Jeffrey, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Mesa Papanthong Reservation Supervisor

      Responded September 06, 2019
      Citrus Sukhumvit 13 Nana Bangkok by Compass Hospitality
      8.0
      Excellent
      Jonathan from United Kingdom
      Solo traveler
      Superior Room Only
      Stayed 1 night in March 2019

      Good Value For Money”

      Ideal location and price. Petite but perfectly comfortable rooms. The only annoying issue that I experienced was that I was unable to turn the light off below the cupboard, I'm sure the staff would have resolved the problem if I'd bothered to have called them. Overall definitely recommended.

      Reviewed April 03, 2019

      Dear Khun Jonathan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We would be pleased to welcoming you soon with us again as our guest. Best regards, Mesa Papanthong Reservation Supervisor

      Responded September 06, 2019
      Citrus Sukhumvit 13 Nana Bangkok by Compass Hospitality
      10.0
      Exceptional
      Cameron from United Kingdom
      Solo traveler
      Executive With Breakfast
      Stayed 2 nights in February 2018

      Nice hotel, good location.”

      I have stayed here a few times before and it is very nice. Breakfast is good, don't bring an alarm clock as the most of the ignorant guests will slam their doors for you most of the night ensuring you are awake.

      Reviewed February 25, 2019

      Dear Cameron, Thank you for staying with us! We appreciate your feedback! Your comment is valuable to us and we appreciate you bringing them to our attention. Best regards, Jitruedee S. Front Office Manager

      Responded March 18, 2019
      Citrus Sukhumvit 13 Nana Bangkok by Compass Hospitality
      10.0
      Exceptional
      Awat from United Kingdom
      Solo traveler
      Superior
      Stayed 4 nights in June 2019

      Good location ”

      Good location and clean staffs very friendly good service. Thanks

      Reviewed July 03, 2019

      Dear Khun Awat, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Mesa Papanthong Reservation Supervisor

      Responded September 06, 2019
      Citrus Sukhumvit 13 Nana Bangkok by Compass Hospitality
      10.0
      Exceptional
      Chris from Australia
      Solo traveler
      Superior
      Stayed 3 nights in June 2019

      Everything you need”

      Staff were friendly. Rooms clean . Tuktuk if you want a 1 minute lift to Sukhumvit road, Nha the driver great positive attitude! Breakfast very good and staff so friendly!

      Reviewed June 30, 2019

      Dear Khun Chris, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We would be pleased to welcoming you soon with us again as our guest. Best regards, Mesa Papanthong Reservation Supervisor

      Responded September 06, 2019
      Citrus Sukhumvit 13 Nana Bangkok by Compass Hospitality
      4.4
      supawadee from Thailand
      Couple
      Stayed 1 night in June 2019

      Not what the photos suggest”

      Hotel is suitable for access onto sukhumvit road with buffet style breakfast being served. Photo from the website not as expected room size is still small for executive room with defects within the room shower not working correctly ect. Parking very limited for this hotel not recommended. Overall better hotels for the same price in and around the area.

      Reviewed June 07, 2019

      Dear Khun Supawadee, We strive to provide an exclusive service experience for every guest therefore your feedback is very important to us. For those reasons, please allow us to express our sincerest apologies in regards to the inconveniences caused. We would be pleased to welcoming you soon with us again as our guest. Best regards, Mesa Papanthong Reservation Supervisor

      Responded September 06, 2019
      Citrus Sukhumvit 13 Nana Bangkok by Compass Hospitality
      8.4
      Excellent
      Celestine
      Solo traveler
      Superior
      Stayed 2 nights in May 2019

      Excellent”

      5th time staying here. reach at 2pm. but there was no room ready. staff was very professional in handling the situation. advising me if i would like to go do my own stuffs first and come back later as the room will take 30 mins to be ready, told them its ok and i will wait here instead. update me every 10 mins on the status which is good. but for me no need to rush the job as i would rather have a cleaner room. not sure is because of the lack of manpower, hope it wont happen again as other people might not be as understanding and patience as me. There is a staff who is very friendly who always greet me and the other guest that come to the hotel asking how is your day. think his name is oui, wearing spectacles. keep up the good work. the breakfast have improve over the past year as previously i get the same food for 2 days straight. now the food menu change everyday. room size is small, but the bed is very comfortable. Overall i always enjoy staying here.

      Reviewed May 29, 2019

      Dear Khun Celestine , Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We would be pleased to welcoming you soon with us again as our guest. Best regards, Mesa Papanthong Reservation Supervisor

      Responded September 06, 2019
      Citrus Sukhumvit 13 Nana Bangkok by Compass Hospitality
      8.8
      Excellent
      OHSAWA from Japan
      Group
      Stayed 3 nights in January 2019

      Good Hotel”

      Good Price, Clean Rooms, Not so Noisy, Nice Breakfast. I strogly request this hotel to install lace curtain. I couldn't open curtain because room inside is in full view from opposite side building. It is very dark while closing curtain, too bad. Others, very good!

      Reviewed January 14, 2019

      Thank you for reviewing the hotel for your recent stay and giving us your valuable feedback. Yours sincerely Wiset P. Front office manager

      Responded January 16, 2019
      Citrus Sukhumvit 13 Nana Bangkok by Compass Hospitality
      8.8
      Excellent
      Graham from Australia
      Solo traveler
      Superior
      Stayed 2 nights in October 2018

      A great place to while away days in the big city of Bangkok. The concierge, named Oui, is superb.”

      The hotel has a professional air about it. The concierge, Oui, would have to be one of the nicest, one of the most helpful and obliging persons, who I have had the good fortune to come upon, during my fifty years of international meandering. Oui made the hotel in my opinion and will be the major reason for my return to this establishment.

      Reviewed October 31, 2018

      Many thanks for your nice and kind review! We are happy to know that you had a memorable at Citrus Sukhumvit 13. Your comment has been shared to management team as guest satisfaction is our top priority and we are always focusing on service quality. Once again, we are looking forward to welcoming you back again in future. Yours sincerely, Wiset P. Front office manager

      Responded October 31, 2018
      Citrus Sukhumvit 13 Nana Bangkok by Compass Hospitality
      10.0
      Exceptional
      Jacques from Canada
      Couple
      Executive With Breakfast
      Stayed 2 nights in September 2018

      Great Value and excellent location.”

      This hotel cannot be better situated. Located on Soi 13, between Asok and Nana BTS. Also next Soi is 11 which has many bars and restaurants. You can walk everywhere and also near Terminal 21. The rooms are big enough and quiet. Recommended.

      Reviewed September 23, 2018

      Many thanks for your nice and kind review! We are happy to know that you had a memorable at Citrus Sukhumvit 13. Your comment has been shared to management team as guest satisfaction is our top priority and we are always focusing on service quality. Once again, we are looking forward to welcoming you back again in future. Yours sincerely, Wiset P. Front office manager

      Responded September 25, 2018
      Citrus Sukhumvit 13 Nana Bangkok by Compass Hospitality
      4.8
      Quek from Singapore
      Family with teens
      Superior
      Stayed 3 nights in June 2019

      Far from BTS. Not recommended ”

      Location was bad. Not near BTS. Breakfast variety poor. Limited food. Only egg station is acceptable. Diluted coffee. Overall not satisfied. Will not stay here again.

      Reviewed June 29, 2019

      Dear Khun Quek, We strive to provide an exclusive service experience for every guest therefore your feedback is very important to us. For those reasons, please allow us to express our sincerest apologies in regards to the inconveniences caused. We would be pleased to welcoming you soon with us again as our guest. Best regards, Mesa Papanthong Reservation Supervisor

      Responded September 06, 2019
      Citrus Sukhumvit 13 Nana Bangkok by Compass Hospitality
      8.0
      Excellent
      Jahanzaib
      Couple
      Superior
      Stayed 2 nights in April 2019

      Great Hotel with Awesome Staff”

      Had a pleasant time at Bangkok and lived for a few nights at this hotel. Room size seems very small than other hotels but the overall services were decent. Especially the hotel staff, very helpful and alert. I didn't like the breakfast, it has limited variety.

      Reviewed April 18, 2019

      Dear Khun Jahanzaib Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We would be pleased to welcoming you soon with us again as our guest. Best regards, Mesa Papanthong Reservation Supervisor

      Responded September 06, 2019
      Citrus Sukhumvit 13 Nana Bangkok by Compass Hospitality
      8.4
      Excellent
      Yin from Malaysia
      Couple
      Superior Room
      Stayed 2 nights in October 2018

      Cheap place to stay”

      It was quite comfortable. Price is value for money. Room is alright and location is quite near train station. Only that place is near nana area and surrounding area is quite a colorful place, not so suitable for young children.

      Reviewed March 19, 2019

      Dear Yin, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Yours sincerely, Jitruedee S. Front Office Manager

      Responded March 20, 2019
      Citrus Sukhumvit 13 Nana Bangkok by Compass Hospitality
      6.0
      Estee from Singapore
      Family with teens
      Superior
      Stayed 4 nights in March 2019

      Hotel is not as new as we thought”

      We stayed at the Superior room. Location is not bad, you can walk to Nana stn even though hotel also provides free tuk tuk to the station every 30min, sometimes even departs upon request if you have more people. Walkable to Terminal 21 and Sukhumvit mrt station too. Room is just so so, 1 power plug was out of order, headlight blinking at night probably due faulty of the smart lighting control device in the room. Toilet phone was faulty too, but of course we understand at this price, can't ask for more. Other than that, the staffs are very attentive.

      Reviewed March 09, 2019

      Dear Estee, Thank you for staying with guest and we are truly sorry for the inconvenience occurred during your stay, however, please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Once again, we thank you for providing us with these positive feedback and we are looking forward to welcome you to the Citrus Sukhumvit 13 again in near future. Best regards, Jitruedee S. Front Office Manager

      Responded March 18, 2019
      Citrus Sukhumvit 13 Nana Bangkok by Compass Hospitality
      9.2
      Exceptional
      james from Qatar
      Business traveler
      Stayed 8 nights in February 2019

      Cheerful and busy”

      It is a modern, clean, businesslike little place, with friendly no nonesense staff. Its not too bad a walk to Nana BTS, and even shorter walk through to Soi 11 with its vaste selection of places to eat and drink

      Reviewed February 27, 2019

      Dear James, Thank you for staying with us! We appreciate your feedback! Best regards, Jitruedee S. Front Office Manager

      Responded March 18, 2019
      Citrus Sukhumvit 13 Nana Bangkok by Compass Hospitality
      5.2
      Fathimath from Maldives
      Couple
      Superior
      Stayed 3 nights in February 2019

      Needs maintenance ”

      Bed frame broken, floor had scratches all over, shower head broken (but can get water), minibar fridge door didn’t close and had no power. Shower area floor looked untidy. The room had a very bad smell. Requested to change the rooms too, but wasn’t arranged because room was not available. Overall the experience was really bad. Not expecting a five star room but We paid full price hoping for a room better than this.

      Reviewed February 10, 2019

      Thank you for this review. We appreciate your review and compliments about our service and facilities and hope to welcoming you again. Best Regard Wiset P. Front office manager

      Responded February 11, 2019
      Citrus Sukhumvit 13 Nana Bangkok by Compass Hospitality
      8.4
      Excellent
      Shiv from India
      Solo traveler
      Superior
      Stayed 5 nights in June 2019

      Excellent”

      Staff extremely friendly

      Reviewed June 20, 2019

      Dear Khun Shiv, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We would be pleased to welcoming you soon with us again as our guest. Best regards, Mesa Papanthong Reservation Supervisor

      Responded September 06, 2019
      Citrus Sukhumvit 13 Nana Bangkok by Compass Hospitality
      8.8
      Excellent
      Fabian from Germany
      Couple
      Superior
      Stayed 2 nights in June 2019

      Excellent”

      Very small rooms but nice layout. Staff was friendly. Pool on rooftop was small but good for space. Parking is a problem.

      Reviewed June 16, 2019

      Dear Khun Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We strive to provide an exclusive service experience for every guest therefore your feedback is very important to us. For those reasons, please allow us to express our sincerest apologies in regards to the inconveniences caused. We would be pleased to welcoming you soon with us again as our guest. Best regards, Mesa Papanthong Reservation Supervisor

      Responded September 06, 2019
      Citrus Sukhumvit 13 Nana Bangkok by Compass Hospitality
      12345
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      Citrus Sukhumvit 13 Nana Bangkok by Compass Hospitality
      |Very good 7.6
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      Experiences on Agoda. Because your room is just the beginning.

      • Very good location
      • Terminal 21 Shopping Mall
      • Nana BTS Station is within 0.34 km