City Center hotels & places to stay

A Lovely boutique hotel situated centrally in Madrid, only minutes walk from most major attractions in Centro. The moment you walk in, your luggage is carried to your room for you. Lovely smell of the entrance and lobby at all times. So many comfortable and classy seating areas, and multiple terraces to enjoy a nice view of downtown. The room was perfect. It was serviced twice a day and we’d often return to a pleasantly surprising small chocolate gift. Beauty Items were constantly and generously replenished . (Only con was the iron board was small and it wouldn’t stand properly). The number 0 on our room door 504 was faded, and we returned to our room within half a day and it was immediately shining new. The breakfast included both a buffet with many, many options, plus an a la carte menu (omlettes, eggs benny, pancakes) that is included in your breakfast. Their continuous attention to detail just makes you feel the Principal Madrid is a class above 5 stars. We will stay here again.

We were 5 girls and booked 2 rooms. The rooms were ready at noon as we arrived, and they even upgraded the 3 girls room and took care of every wish we had. The hotel is located perfectly in the end of Gran-Via right on the metro station on plaza de espana. The bar on the 14th floor has a great view of the city and a delicious meals. The only unfortunate thing was the taxi's rate we booked in advance for 68€ (twice the price we paid on our way back) 30€

Our room gives view to Gran Via. Hotel is walking distance from major attraction in the city center and also few minutes walk to subway. The reception staff were friendly and helpful. The room were big enough with double bed and a sofa bed for accommodating us with our daughter. Very spacious and clean toilet. The breakfast was also ok, but the room here they serve it is a big congested.

Family Room (for 4) for 7 nights. We love: 1. LOCATION, LOCATION, LOCATION. It is in the city center and almost everything is within less than 10 minutes walking distance - sights, restaurants/cafes, shopping, metro station. 2. Keyless. Your fingerprints are your keys. No need to rummage through your bag looking for your keys. No need to share keys with companions. Love it! 3. Spacious. The room as well as the toilet and bath. 4. Minimalist style. Some things to improve on: 1. We stayed for 7 nights and we were not given/replenished with some amenities - shampoo, soaps etc. I don't expect it to be replenished everyday but atleast every other day? The ones provided on the 1st day won't last for 4 people in 7 days. 2. Lack of clothesline. Even for small items like undies & socks. A definite value for money :)

We stayed in Espahotel Plaza de Espana for two nights which was a very old run down hotel but the room was very spacious with a small kitchen; might be good for family stay. The location was very good which was close to the city centre and Royal Palace of Madrid; only about five minutes’ walk to the Royal Palace of Madrid. There was no free parking provided; you needed to pay Euro 22 to park your car in a public parking garage near the hotel. The front desk guy was not very friendly who had never bothered to say hello to us or gave us a smile when we passed him a number of times during our stay.

This is my first time staying with NH Hotels. I was very impressed with the services provided, especially the front desk (Angela). We were checked in without much trouble, and got upgraded to a junior suite due to extra bed requirement. The front desk provided good recommendations for eating places and flamenco. The breakfast was excellent with quality stuff and the waiters were friendly and efficient. The only negative feedback I had is concerning the mini bar - they gave us a free first round, was told no refill during our stay, but we got refill every day so was kind of confusing, and we also expected that drinking water would be complimentary like most 5 star hotels, was surprised that we needed to pay for them when ordering 3 bottles for the 3 of us. Anyway, we only accepted one bottle and was charged only one in the end.

Excellent hotel The reception staff and the dining room are excellent, polite, try to help, provide service from the heart. Excellent location in the city center near Sol Square and all the important sites. The disadvantage is that there is noise from the street at night. You have to ask and remind them to clean the room. Adding breakfast vegetables would make meal from very good to perfect . When you enter the room there is an unpleasant and unexplained smell. It is important for the management to deal with cleaning the smells and sealing the noises. I would highly recommend it and I would return to it again.

Absolutely loved my stay at this hotel - a haven in the centre of the city. The staff were outstanding - every one of them so helpful and friendful. Special mention to Patricia on the front-desk - always smiling, always really helpful. The bed was also exceptionally comfortable and the room spacious. My only criticism of the room is that it was a little dark, but that’s the nature of the location. Good selection at breakfast. Limited menu otherwise, but hey, you’re right in the centre of fabulous Madrid! I’d definitely return to this hotel. My wife joined me for the weekend and she loved it too. All in all, outstanding and one of my favourite hotel stays over the past few years.

Good. My friend and me booked for 2 days separately. The first time when it says breakfast not included, the nice receptionist told us we it is included. But for the second time, with another receptionist we when checked in at midnight on Friday, the guy insist as it says breakfast not included, we have to pay for breakfast in the next morning. We paid for different price when we booked these two night but it wasn't a huge difference, we thought it was because of different dates but I don't know why this happened? The nice thing was I only found out that the room I booked was only for 1 adult but they still provided us with a room for 2 adults. Thanks a lot. I will come back to this hotel if I go to Madrid again. The location is good, less than 10 minutes walking to City center and its not noisy at night at all even its in Madrid centre.

We stayed at the Hotel Villa Real for three nights in October and we must say it was a very relaxing and wonderful stay. The hotel is very central to all sights but at the same time located in a quieter area of Madrid. It has five star facilities with restaurant, gym, bar (both public and private) as well as a small seating area outside on the Plaza. There is an option of breakfast which is very worth while including as it well stocked and a very good start to any day. There are three Metro stations nearby, Sol, Bank and Saville but these are about a ten minute walk away. Taxis are always passing so very easy to obtain one if needed. The rooms are classically decorated, very comfortable (one reason we booked this hotel is that there are sofas and not just the one chair, we makes for seating comfort at the end of a tiring day). It is not a large hotel, approx 100 rooms or so, but three lifts to all floors, as well as plenty of help from very attentive staff. Rooms have good air conditioning and balconies. A lovely hotel and one highly recommended.

returned after a three day break and all i can say as this hotel is brilliant and its location is perfectly situated, easy access to all nearby attractions. very clean and modern with decent size rooms (we stayed in the aura room) you do not need breakfast as there are plenty of cafes around. check-in was smooth, get some good information off them if you need any. taxi cost us 30 eur to the hotel at around 5pm, going back i think we got ripped off, we paid nearly 45 eur. i wish we had taken the metro for 6 eur and only takes around 15mins longer. we did the sandemans free walking tour which was very well run, learnt alot about the city so well worth doing. we had dinner at ginger, which gets very busy and the food is good. service is slightly poor due to language barrier. all in all, good hotel, nice weather and a great city and would return.

location is great (just a few-meter walk from the metro which is just 4-5 stops away from the city center) so you are near all the action, but not too near to be disturbed by all the noise. there's plenty of restaurants, supermarkets and stores nearby. the apartment room is divine!!!! we got the 1-bedroom apartment and it was just perfect...the finishing, appliances and furniture were all relatively new and fresh. we brought in our breakfast to save on expenses and the complete kitchen facilities made it so easy. the staff was not so friendly, but we didn't mind...the beauty of the place more than made up for it. this place is highly recommended!

First time visiting Spain & we stayed in four cities. This hotel was by far the best one out of all of the hotel & apartments we rented. Friendly staff, beautifully decorated & large apartment with everything one would need if staying a short or long time. We found the location to be great. Right in the heart of the city within minutes to shops, restaurants & attactions. Clean & comfortable was important to me & we got so much more!

This apartment was in prime location, walking distance to Gran Vie and all the other local atrractions. We were 3 people and they had laid out 3 single beds as requested, the apartment was clean, they had the best coffee at reception (please let me know what brand of coffee this is so I can buy some!) Best of all was an employee named Shavi. The morning of our flight the taxis and ubers were on strike and so Shavi really helped us with our train route to get to the airport in time! Every time we saw him at reception he was very friendly, really nice place and would recommend anyone to stay here for a short trip!

The hotel location is wonderfully situated so it is easily to grab a taxi or walk to everywhere. Even though we are in the middle of Gran Via, nothing could be heard the whole day if we close the windows. I don’t even realised it was raining one night. Staff there greets you with a smile but there should be more staff in the breakfast area. We have to pour coffee on our own as all the staff are at the kitchen preparing eggs for us. No big deal though. The housekeeping does their job very well. Always have fresh sheets and towels every day even though one of the days, we have left the hotel pretty late after 1pm. Water pressure in the shower was powerful. They even provide perfume incase you forgot about yours. There is a carrefour express downstairs so you can grab snacks or drinks anytime and a pharmacy right opposite that opens till midnight. Free jelly candies are available on the first floor and fruits infused water are available on the 7th floor which is the check in floor.

The hotel indeed has a classic style interior , as it is 100 years old hotel . Lobby is very nice , as well as the restaurant . Room is standard , same as almost other westin hotel standard , nothing special compare with other westin hotel in other country . The hotel is consider over value compare with other westin hotel with the same standard The check in process is quite long compare to other 5 stars hotel or other westin hotel .

The location of the hotel is very good in the city center and just walking distance to the famous de spania square. It is only 50 meters away from the nearest train station, but it is a bit confusing to get there from the airport. I got lost and google maps didn't help a lot. Better to ask before you go by train. The staff was cool and helpful, but the room came with two single beds stuck together, not a big size bed. That was a bit off. Other than that, the stay was good for one day.