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8.2

Excellent
/10
(5,036 reviews)See what guests said
Highly rated by guests – 83% would recommend
Housekeeping263
Shops26
Breakfast15
See map

9

Exceptional

Location rating score

Exceptional location - 1.14 kilometers from city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Sam Kow Tong Temple

90 m

Nu Sentral Mall

170 m

Language Classes at YMCA

180 m

Little India - Kuala Lumpur

200 m

KL Sentral Left Luggage Office

230 m

Popular landmarks
KL Bird Park

1.0 km

Chinatown - Kuala Lumpur

1.5 km

Central Market

1.6 km

Menara Kuala Lumpur

2.8 km

Jalan Alor

2.9 km

Closest landmarks
Tourism Malaysia office

240 m

Tourism Malaysia at KL Sentral

240 m

Kompleks TLK Brickfields

250 m

Juiceco

250 m

Zeta Bar

360 m

City Central Hotel @ KL Sentral

"The staffs were friendly and excellent."

RATHIGA - May 12, 2022
Deluxe Queen Room - Bedroom City Central Hotel @ KL Sentral
 City Central Hotel @ KL Sentral
Interior view City Central Hotel @ KL Sentral
See all 51 photos

Removed from saved list

2021

City Central Hotel @ KL Sentral

No 80 & 82 Jalan Tun Sambanthan, Brickfield KL Sentral, Kuala Lumpur, Malaysia, KL Sentral, Kuala Lumpur, Malaysia, 50470 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the KL Sentral part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. This 3-star property features restaurant to make your stay more indulgent and memorable.

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Attention

This property is in high demand!

18 travelers have booked today.

Staff Vaccination
Hygiene Plus
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

  • 20 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Kuala Lumpur

  • Free Wi-Fi in all rooms!

Value for money8.3
Distance to city center1.1 km
Location rating9.0
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport15.0 km

Rooms available at City Central Hotel @ KL Sentral

Deluxe Family Room
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
Deluxe Queen Room
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Deluxe Triple Room
...
  • Room size: 17 m²/183 ft²
  • No Windows view
  • 1 queen bed and 1 single be...
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices
Quadruple Room 2 Queen Beds
...
    Enter dates to see prices
    DELUXE TRIPLE ROOM QUEEN BED 1 TWIN BED
    ...
      Enter dates to see prices
      Double room - Single use - De Luxe
      ...
        Enter dates to see prices
        Double
        ...
          Enter dates to see prices
          QUADRUPLE ROOM 2 BEDS
          ...
            Enter dates to see prices
            Deluxe Double Room
            ...
              Enter dates to see prices

              Frequently asked questions

              Does City Central Hotel @ KL Sentral have a hot tub?

              City Central Hotel @ KL Sentral does not have a hot tub.

              What time is check-in and check-out at City Central Hotel @ KL Sentral?

              Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

              How do I get to City Central Hotel @ KL Sentral?

              City Central Hotel @ KL Sentral is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 180 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at City Central Hotel @ KL Sentral also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, City Central Hotel @ KL Sentral has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange taxi service.

              Is breakfast offered at City Central Hotel @ KL Sentral?

              Wake up to a great buffet breakfast at City Central Hotel @ KL Sentral. Adults can enjoy breakfast offered with an additional charge of 8 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

              What are my dining options at City Central Hotel @ KL Sentral?

              City Central Hotel @ KL Sentral features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

              What is the smoking policy at City Central Hotel @ KL Sentral?

              City Central Hotel @ KL Sentral does not permit smoking in any of its rooms, but allows smoking in designated areas.

              What is the closest train, metro, or bus station to City Central Hotel @ KL Sentral?

              KL Sentral Monorail Station is the closest train, metro, or bus station, about 20 m away from City Central Hotel @ KL Sentral.

              What restaurants are nearby City Central Hotel @ KL Sentral?

              City Central Hotel @ KL Sentral is located in KL Sentral, famous for good restaurants such as Kafe Shiok Kopitiam, Kaki Lima and Restoran Makanan Laut Lai Fatt Ikan Bakar.

              What popular shopping places are close to City Central Hotel @ KL Sentral?

              City Central Hotel @ KL Sentral is located in KL Sentral area which features shopping places such as Nu Sentral Mall, Wei-Ling Gallery and Pelita Hati Gallery of Art.

              What are popular attractions near City Central Hotel @ KL Sentral?

              City Central Hotel @ KL Sentral is located in KL Sentral area, which is famous for attractions such as KL Bird Park, Islamic Arts Museum Malaysia and National Mosque (Masjid Negara).

              Show more questions
              See map

              Explore the neighborhood

              What people love about City Central Hotel @ KL Sentral

              • 7.6

                Very good
                Staff 

                "The staffs were friendly and excellent."

                RATHIGA

                |

                May 12, 2022

              • 7.6

                Very good

                "Registration was fast and we were given the room fast."

                RATHIGA

                |

                May 12, 2022

              • 7.6

                Very good

                "The housekeeping guy was very kind to go and get the keys to open."

                RATHIGA

                |

                May 12, 2022

              Property ranking|Compared to 6,242 Kuala Lumpur properties
              See all rankings
              Location score
              9/10
              Service score
              8.6/10
              Cleanliness score
              8.2/10
              Value for money score
              8.3/10
              Better than
              97
              %
              of Kuala Lumpur properties
              Better than
              96
              %
              of Kuala Lumpur properties
              Better than
              94
              %
              of Kuala Lumpur properties
              Better than
              93
              %
              of Kuala Lumpur properties
              Overall rating:

              8.2

              Excellent
              5,036 reviews
              Cleanliness
              8.2
              Facilities
              7.3
              Location
              9.0
              Read all reviews >
              What travelers say they love:
              Suitable for all as located nearby kl sentral.
              abdul from Malaysia
              Family with young children
              More about City Central Hotel @ KL Sentral

              More about City Central Hotel @ KL Sentral

              City Central Hotel @ KL Sentral

              City Central Hotel @ KL Sentral is a distinct addition to Kuala Lumpur and a smart choice for travelers. This hotel is in the vicinity of popular city attractions, conveniently located for travelers to explore. Access is everything, and you'll get the most of while staying only 6.5 km from Terminal Bersepadu Selatan and its easy transportation options.
              At City Central Hotel @ KL Sentral, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Kuala Lumpur is made even more convenient with the taxi and shuttle services available at the hotel.
              For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, express check-in or check-out and luggage storage. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
              Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the City Central Hotel @ KL Sentral. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
              All rooms at City Central Hotel @ KL Sentral are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee and mini bar are provided in some guestrooms.
              Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


              Dining and things to do

              Each morning you can start the day with a delicious in-house breakfast offered at City Central Hotel @ KL Sentral. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. City Central Hotel @ KL Sentral caters to its guests varied dietary restrictions with cuisine types such as halal available.
              City Central Hotel @ KL Sentral offers an excellent variety of recreational facilities. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


              Around the property

              Be sure to visit some of the city's popular sights during your stay in Kuala Lumpur. Be sure to visit Menara Kuala Lumpur located 2.8 km away, an item on every checklist of those who travel to Kuala Lumpur.


              Reasons to stay here

              Find incredible value for money here, which is ranked better than 93% of the city's accommodation.
              Guests who stayed at this hotel have scored it higher than 96% of accommodations in the city.
              Past guests love the staff and service here, rating it above 95% of the other accommodations in the city.

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              Amenities and facilities
              Very good
              Facilities

              7.3

              Most talked about facilities

              Housekeeping

              155 mentions

              Breakfast

              60 mentions

              Food & Dining

              14 mentions

              Internet

              14 mentions

              Languages spoken

              • English
              • Hindi
              • Indonesian
              • Malay

              Accessibility

              • Wheelchair accessible

              Internet access

              • Free Wi-Fi in all rooms!
              • Internet services
              • Wi-Fi in public areas

              Things to do, ways to relax

              • Tours

              Cleanliness and safety

              • Anti-viral cleaning products
              • Body thermometer
              • Cashless payment service
              • Daily disinfection in all rooms
              • Daily disinfection in common areas
              • Doctor/nurse on call
              • Face coverings on staff
              • First aid kit
              • Guest rooms seal after sanitization
              • Hand sanitizer
              • Hot water linen and laundry washing
              • Individually-wrapped food options
              • Physical distancing of at least 1 meter
              • Professional-grade sanitizing services
              • Protective screens in common areas
              • Room sanitization opt-out available
              • Rooms sanitized between stays
              • Safe dining setup
              • Sanitized kitchen and tableware items
              • Shared stationery removed
              • Staff trained in safety protocol
              • Sterilizing equipment
              • Temperature check for guests and staff

              Dining, drinking, and snacking

              • Coffee shop
              • Restaurant [halal]
              • Restaurants
              • Room service [24-hour]

              Services and conveniences

              • Air conditioning in public area
              • Cash withdrawal
              • Concierge
              • Contactless check-in/out
              • Convenience store
              • Currency exchange
              • Daily housekeeping
              • Doorman
              • Dry cleaning
              • Elevator
              • Facilities for disabled guests
              • Food delivery
              • Ironing service
              • Laundry service
              • Luggage storage
              • Shops
              • Smoke-free property
              • Smoking area
              • Terrace

              For the kids

              • Family room

              Access

              • CCTV in common areas
              • CCTV outside property
              • Check-in/out [express]
              • Front desk [24-hour]
              • Non-smoking rooms
              • Pets allowed
              • Security [24-hour]

              Getting around

              • Airport transfer
              • Car park [charges apply]
              • Car park [nearby]
              • Car park [on-site]
              • Shuttle service
              • Taxi service

              Available in all rooms

              • Air conditioning
              • Alarm clock
              • Closet
              • Clothes rack
              • Coffee/tea maker
              • Desk
              • Free bottled water
              • Hair dryer
              • Hand sanitizer
              • Individual air conditioning
              • Ironing facilities
              • Mini bar
              • Non-smoking
              • Private bathroom
              • Refrigerator
              • Safety/security feature
              • Satellite/cable channels
              • Shower
              • Slippers
              • Soundproofing
              • Telephone
              • Tile/marble flooring
              • Toiletries
              • Towels
              • Wake-up service
              • Wi-Fi [free]
              Food and dining
              Restaurants on site

              ABC Bistro Cafe

              • Cuisine: Asian, International
              • Menu: Buffet
              Location
              No 80 & 82 Jalan Tun Sambanthan, Brickfield KL Sentral, Kuala Lumpur, Malaysia, KL Sentral, Kuala Lumpur, Malaysia, 50470
              Excellent
              Location

              9

              Airports

              • Sultan Abdul Aziz Shah Airport (SZB)
                15.0 km 35 min drive
              • Kuala Lumpur International Airport (KUL)
                43.5 km 56 min drive

              Public transportation

              • KL Sentral Monorail Station
                20 m 4 min walk
              • KJ15 KL Sentral
                200 m

              Hospital or clinic

              • Farmasi Health Point
                570 m

              Shopping

              • Pavilion Kuala Lumpur
                3.4 km

              Convenience store

              • On-site

              Cash withdrawal

              • ATM on-site
              What's nearby

              Popular landmarks

              • KL Bird Park
                1.0 km
              • Chinatown - Kuala Lumpur
                1.5 km
              • Central Market
                1.6 km
              • Menara Kuala Lumpur
                2.8 km
              • Jalan Alor
                2.9 km
              • Pavilion Kuala Lumpur
                3.4 km
              • KLCC - Bukit Bintang Pedestrian Walkway
                3.6 km
              • Aquaria KLCC
                3.6 km
              • Petronas Twin Towers
                3.9 km
              • KLCC Park
                3.9 km

              Nearby landmarks

              • KL Sentral Monorail Station
                20 m
              • Sam Kow Tong Temple
                90 m
              • Nu Sentral Mall
                170 m
              • Language Classes at YMCA
                180 m
              • KJ15 KL Sentral
                200 m
              • Little India - Kuala Lumpur
                200 m
              • KL Sentral (ERL)
                230 m
              • KL Sentral Left Luggage Office
                230 m
              • Tourism Malaysia office
                240 m
              • Tourism Malaysia at KL Sentral
                240 m
              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Property policies
              Children and extra beds

              Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

              All children are welcome.

              Children 0-11 year(s)
              Stay for free if using existing bedding.
              If you need an extra bed, it will incur an additional charge.
              Guests 12 years and older are considered as adults
              Must use an extra bed which will incur an additional charge.
              Others
              • Baby cot is not available at the property.
              • Extra bed is not available at this property.
              • When booking more than 5 rooms, different policies and additional supplements may apply.
              Some helpful facts

              Check-in/Check-out

              • Check-in from14:00
              • Check-out until12:00

              Getting around

              • Airport transfer fee180 MYR
              • Distance from city center1.1 km
              • Travel time to airport (minutes)50

              Extras

              • Breakfast charge (unless included in room price)8 MYR

              The property

              • Non-smoking rooms/floorsyes
              • Number of bars/lounges0
              • Number of floors5
              • Number of restaurants1
              • Number of rooms 106
              • Year property opened2017

              Reviews of City Central Hotel @ KL Sentral from real guests

              Provided by verified guests of Agoda
              8.2
              /
              10
              Cleanliness8.2
              Facilities7.3
              Location9.0
              Service8.6
              Value for money8.3
              High score for Kuala Lumpur
              Rating
              9+ Exceptional (610)
              8-9 Excellent (275)
              7-8 Very Good (339)
              6-7 Good (101)
              <6 Below Expectation (168)
              Time of the year
              Mar - May (341)
              Jun - Aug (359)
              Sep - Nov (401)
              Dec - Feb (392)
              All guests (3,657)
              All room types
              All languages

              Show reviews that mention 

              Showing 1,493 verified guest comments
              12345
              9.2
              Exceptional
              Huy from Vietnam
              Couple
              Deluxe Queen Room
              Stayed 6 nights in April 2018

              Worthy to stay”

              Room is small but acceptable and clean. It has all standard supplies like towel, soap, water, etc. Staffs are very nice, especially the door man in day shift and the room service man. Very close to KL Sentral (5 mins walking) that means you can go anywhere by train and shuttle bus. A big mall (Nu Sentral) is between the hotel and KL Sentral is very good for food and shopping. There are some restaurants near by with good food worth to try. This hotel is a good choice if come back Kuala Lumpur.

              Reviewed May 03, 2018

              See room deals

              Dear Huy, Thank you for your review and for choosing our hotel. We are so happy that you enjoyed your stay in our Hotel. Also we are looking forward to having you again as a guest in our hotel. Take Care

              Responded May 16, 2018
              City Central Hotel @ KL Sentral
              10.0
              Exceptional
              Fatin from Malaysia
              Group
              Deluxe Queen Room
              Stayed 1 night in August 2020

              Affordable and Strategic Place”

              I very like this hotel. It is easy for me to go after I crossed the bridge of Nu Sentral. Just walk around 3 minutes and you have arrived at the hotel. Easy to search the hotel as it is in front row of buildings. Nice hotel. Clean. Very friendly staff. Definitely will booked the same hotel again if I go to Kuala Lumpur. Recommended for those who want to save budget if they want to go to Kuala Lumpur. Near KL Sentral monorel.

              Reviewed September 02, 2020

              See room deals

              Dear valued Guest, Thank you for taking the time to review your stay at our Hotel and so glad to hear that you enjoyed your stay with us we are also pleased to hear that our staff made your stay pleasant. Also, we are looking forward to having you again as a guest in our hotel. Call us if there is anything we can help you with Take Care

              Responded September 25, 2020
              City Central Hotel @ KL Sentral
              8.8
              Excellent
              Shahram from Malaysia
              Business traveler
              Deluxe Queen Room
              Stayed 13 nights in May 2018

              Grate location, Excellent value for money, Helpful staff”

              If you are not picky (it is not a fancy hotel in a fancy neighborhood) and only looking for a place to crash, this is your place. The rooms are small. The bed was comfortable. However, in the rooms facing the street, the noise was a bit of an issue. The staff was helpful. I have stayed there for two weeks on a business trip. The location is superb. You are right in front of 'NU Sentral' with almost all you need in the mall or in surrounding neighborhood. The 'KL Sentral' is attached to the mall which provides you access to the Kuala Lumpur train system, including the KLIA trains.

              Reviewed June 05, 2018

              See room deals

              Hi dear valued guest, Thank you for sharing your experience on CITY CENTRAL HOTEL. With a mission to provide superior customer service, we take great pride in serving your needs and appreciate the opportunity to serve you. As our valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the CITY CENTRAL HOTEL in KL Sentral, and we hope you choose to stay with us again whenever your travel needs to bring you back to Kuala Lumpur. Take Care

              Responded July 23, 2018
              City Central Hotel @ KL Sentral
              9.2
              Exceptional
              wei from Malaysia
              Business traveler
              Deluxe Queen Room
              Stayed 2 nights in April 2018

              Excellent hotel ”

              Great value for money in the heart of the city. Just next to the KL Sentral, the transportation hub in Kuala Lumpur, with convenient interconnectivity to the International Airport and mojor trainlines. There's a shopping mall for food and shopping, and smack in the neighbourhood of little India of KL. The staff are very friendly and helpful. The renovation is new, and everything is new and in working order.

              Reviewed April 16, 2018

              See room deals

              Dear Wei, We would like to warmly thank you for your excellent score. We are pleased that you enjoyed your stay with us. We certainly hope to see you again soon. Take Care

              Responded April 18, 2018
              City Central Hotel @ KL Sentral
              9.6
              Exceptional
              Nur from Malaysia
              Solo traveler
              Deluxe Triple Room
              Stayed 1 night in June 2018

              Worth your money”

              City Central Hotel is the best budget hotel I've booked so far. The hotel located exactly in front of Nu Sentral entrance and just few walk away from monorail station. The staff greet me before I even enter the hotel. Receptionist is friendly as well, very accommodate. The door man help bring my luggage to my room even though it was a small hand carry luggage. The room is very clean, equipped with disposable toothbrush, soap, shampoo, and even mini bar. I would recommend this hotel to all my friends traveling to KL.

              Reviewed June 09, 2018

              See room deals

              Hi dear valued guest, Thank you for sharing your experience on CITY CENTRAL HOTEL. With a mission to provide superior customer service, we take great pride in serving your needs and appreciate the opportunity to serve you. As our valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the CITY CENTRAL HOTEL in KL Sentral, and we hope you choose to stay with us again whenever your travel needs to bring you back to Kuala Lumpur. Take Care

              Responded July 23, 2018
              City Central Hotel @ KL Sentral
              8.8
              Excellent
              Said from Indonesia
              Family with young children
              Deluxe Queen Room
              Stayed 2 nights in June 2018

              Another Option For Family Trip”

              Looks like new hotel, very cheap, staff so friendly, room small but still worth and very clean, easy to access, near KL sentral (arround 50metres from KL sentral), even i am travelling with family and baby this hotel still recommended, and also highly recommended for who travelling alone or just transit at Kuala lumpur

              Reviewed July 06, 2018

              See room deals

              Dear Value Guest We would like to warmly thank you for your score. We are pleased that you enjoyed your stay with us. We certainly hope to see you again soon. Take care and thank you.

              Responded July 09, 2018
              City Central Hotel @ KL Sentral
              8.8
              Excellent
              ching from Malaysia
              Group
              Deluxe Triple Room
              Stayed 1 night in September 2019

              Excellent location, friendly staff”

              We have booked City Central Hotel for 1 night and we were heading to putrajaya the night before. The staff allowed us to leave our luggages at the hotel the night before we checked in. We were also served with welcoming drink. Very friendly staffs. We got a malfunctioned haridryer. The staff sent another one to our room after received our complain. Very strategic location being just opposite KL Sentral. Clean room. However, the room was not very soundproof.

              Reviewed September 28, 2019

              See room deals

              Dear ching, Thank you for your review and for choosing our hotel. We are so happy that you enjoyed your stay at our Hotel. Also, we are looking forward to having you again as a guest in our hotel. Take Care

              Responded September 29, 2019
              City Central Hotel @ KL Sentral
              8.8
              Excellent
              Connie from Malaysia
              Family with teens
              Deluxe Triple Room
              Stayed 6 nights in December 2017

              A hotel near to KL transportation hub.”

              City Central Hotel located strategically at KL Sentral, where the KL transportation hub is. It is only within 5-10 mins to commuter, Monorail and LRT stations. 10-15 mins walk to MRT station. Next to the hotel, where the NU Sentral is. It's convenient to the groceries stalls and eatery places. There's a laundry behind the street. The hotel is clean. Its is a truly convenient places to stay.

              Reviewed January 02, 2018

              See room deals

              Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. take care

              Responded January 02, 2018
              City Central Hotel @ KL Sentral
              9.2
              Exceptional
              Monina from Philippines
              Family with teens
              Deluxe Family Room
              Stayed 3 nights in June 2018

              highly recommended ”

              I didn't expect it to be so nice for its price. very clean and had everything i need for a comfortable stay. Located just across NU Sentral where you can buy whatever you want (dept store and grocery), with a food court in level 3 with a lot of food choices at a very affordable price. Also nearby is Old Town White Coffee restaurant which we loved! NU Sentral is linked to KL sentral train station which brings you anywhere you want by train. The minus points are : - the person in the front desk wrongly advised us that the Petronas was open for July 15 (which was a holiday). So when we got there, we learned it was closed for July 15 and 16 which were the only days we were in KL. Had we known, we should have went the day we arrived on June 14. - the tv had CNN the first day, but it was no longer available the other days. Signal was also intermittent so we could not watch the world cup. All in all, we had a great stay.

              Reviewed June 18, 2018

              See room deals

              Hi dear valued guest, Thank you for sharing your experience on CITY CENTRAL HOTEL. With a mission to provide superior customer service, we take great pride in serving your needs and appreciate the opportunity to serve you. As our valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the CITY CENTRAL HOTEL in KL Sentral, and we hope you choose to stay with us again whenever your travel needs to bring you back to Kuala Lumpur. Take Care

              Responded July 23, 2018
              City Central Hotel @ KL Sentral
              8.8
              Excellent
              Amber from Singapore
              Couple
              Deluxe Queen Room
              Stayed 2 nights in November 2017

              $$$$ + Excellent Service”

              This hotel is at a fantastic location. It's right opposite Nu Sentral/ KL sentral so if you are thinking of taking the train or even KLIA express to airport, look no further. For this price, you would be expecting some dingy, run down place with horrible staff who probably cant even understand you or cant be bothered with you. (trust me, speaking from experience. I make very frequent trips to KL on a tight budget so i'd know) So imagine my surprise. Two friendly bellboys opened the doors for me, greeted with a smile. Receptionist was also very friendly and spoke impeccable English. Its a small room, but its extremely new. The tv is larger than the one in my own bedroom lol. Heater's working fine, so is the aircon. Sheets quality can be improved but... im not complaining. 10/10 would recommend. For this price in exchange for location + friendly staff, its more than you can ask for!

              Reviewed November 29, 2017

              See room deals

              Dear Valued Customer, Thank you for sharing your experience with City Central Hotel. With a mission to provide superior customer service, we take great pride in serving your needs and appreciate the opportunity to serve you. As our valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the City Central Hotel in KL Sentral, and we hope you choose to stay with us again whenever your travel needs to bring you back to Kuala Lumpur. Take Care

              Responded January 01, 2018
              City Central Hotel @ KL Sentral
              10.0
              Exceptional
              Maria from Philippines
              Family with young children
              Deluxe Queen Room
              Stayed 3 nights in January 2018

              Highly Recommended!”

              5-star service. All the staff were attentive and eager to assist. Location is perfect. Just cross the road and you are at NU Sentral Mall. A few feet away is KL Sentral Monorail. Cleanliness of the room is very good. Being a new hotel, everything is spick and span. Towels are new and fluffy. They diligently clean the room everyday (if staying more than a night) and replace all beddings, towels and toiletries everyday. Space is adequate. Small but that is a standard even in most hotels in the area. Bathroom is also tiny. However it is really pristine, no sign of molds and that is what is more important. There is a mini fridge and clothes rack. Cable only had local channels. Breakfast, though limited, is very tasty! They allow luggage storage if you plan to visit other places for a night or two. No complaints with this hotel. Highly recommended and we sure will be back.

              Reviewed January 17, 2018

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              Dear Maria, We would like to warmly thank you for your excellent score. We are pleased that you enjoyed your stay with us. We certainly hope to see you again soon. Take Care

              Responded January 30, 2018
              City Central Hotel @ KL Sentral
              9.2
              Exceptional
              Justine from Taiwan
              Solo traveler
              Deluxe Queen Room
              Stayed 3 nights in December 2017

              Helpful and polite staff”

              The staff wasn't rude at all (looking at some of the reviews I saw of this place). The location is right next to KL Sentral station, which is GREAT -- but there were a lot of people hanging around on the street outside the hotel late at night when I arrived, which made me feel unsafe. I also wished the hotel staff wouldn't take so much interest in me being a woman traveling alone, although I understood it is not too typical. Anyway, the room was very clean, had all the amenities I needed, and had good wifi. The AC seemed to turn off and on and random times, so it was sometimes warm and sometimes cold. I enjoyed my stay a lot.

              Reviewed December 21, 2017

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              Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. take care

              Responded December 27, 2017
              City Central Hotel @ KL Sentral
              10.0
              Exceptional
              Farida from Indonesia
              Couple
              Deluxe Queen Room
              Stayed 1 night in February 2018

              Good location, Clean room, Friendly staffs”

              The room is quite small, but very comfortable. All properties are clean, like a new building. We surely love this place, with super friendly staffs. The location close to KL Sentral, good for mobile traveler. Thank you City Central Hotel.

              Reviewed February 19, 2018

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              Dear Farida, Thank you for taking the time to review your stay in our Hotel. we are so pleased to hear that our staff made your stay pleasant. Also, we are looking forward to having you again as a guest in our hotel. Take Care

              Responded February 20, 2018
              City Central Hotel @ KL Sentral
              8.8
              Excellent
              Maria from Philippines
              Group
              Deluxe Triple Room
              Stayed 2 nights in February 2019

              Still Recommended”

              By the time you reach KL Sentral station by KLIA Express or Bus, at the junction of all train stations, you will see Burger King or just look for burger king, once you see it at the left side of it is an escalator. Ride the escalator going up and just go straight ahead until you reach NU Sentral Mall. Just walk until you see Sephora and ride another escalator down. Then walk straight until you're outside the mall and ride another escalator going down. Turn left and walk straight until you see the hotel. It's in the right side. The room is small but you can still move around. Water pressure on its toilet bowl is very low. However though, the price is already cheap and you can sleep well.

              Reviewed February 26, 2019

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              Dear Maria, Thank you for your review and for choosing our hotel. We are so happy that you enjoyed your stay at our Hotel. Also, we are looking forward to having you again as a guest in our hotel. Take Care

              Responded March 04, 2019
              City Central Hotel @ KL Sentral
              10.0
              Exceptional
              Syafiq from Malaysia
              Couple
              Deluxe Queen Room
              Stayed 1 night in April 2018

              Good services ”

              Good job. PR staff sangat baik melayan tetamu yang datang. Semoga hotel ini menjadi contoh kepada hotel yang berdekataan dan sewaktu dengannya . Thanks for 1 night at City central hotel @ KL sentral

              Reviewed April 03, 2018

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              Dear Syafiq, Thank you for sharing your experience with CITY CENTRAL HOTEL. With a mission to provide superior customer service, we take great pride in serving your needs and appreciate the opportunity to serve you. As our valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the CITY CENTRAL HOTEL in KL Sentral, and we hope you choose to stay with us again whenever your travel needs to bring you back to Kuala Lumpur. Take Care.

              Responded April 04, 2018
              City Central Hotel @ KL Sentral
              9.2
              Exceptional
              Nor from Malaysia
              Couple
              Deluxe Queen Room
              Stayed 2 nights in April 2019

              Great location & value for money”

              Well, what i like the most about this hotel is it super close with Nu Sentral & KL Sentral. Its easy for us to take public transport to go anywhere in KL even to KLIA. Also, the room is clean. Only one thing bothering me, the room is too small for standard room size. For me it suitable for one person to stay. If u or your partner not an asian people size pls go other hotel. Seriously it super small guys!

              Reviewed April 24, 2019

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              Dear Nor, Thank you for taking the time to review your stay at our Hotel. we are so pleased to hear that our staff made your stay pleasant. Also, we are looking forward to having you again as a guest in our hotel. Take Care

              Responded April 26, 2019
              City Central Hotel @ KL Sentral
              8.4
              Excellent
              Kie from Malaysia
              Solo traveler
              Deluxe Queen Room
              Stayed 4 nights in September 2020

              Cheap hotel with all the necessities”

              Short walking distance from bus drop off point from KLIA2 to KL Sentral. Nu Sentral is just opposite the hotel by crossing a road. You can choose to use escalator or elevator to go into Nu Sentral. Staff will greet you whenever they see you in the hotel. However, the room I stayed had ants crawling around but not a big problem for me. Water drain quite slowly, suspected the sink is clogged. Coffee making facilities, toiletries and hot water for bathing are provided. They make up the room everyday if requested/needed. Foods can be easily purchased at the location, especially for indian food lovers. Convenience shops such as KK Mart, 7-11 and Family Mart (at Nu Sentral entrance) are just nearby the hotel. Overall, the hotel is worth to stay with the amount of money paid.

              Reviewed September 17, 2020

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              Dear Valued Guest, Thank you for sharing your experience on CITY CENTRAL HOTEL. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about aspects of our lacking that need updating. We hope that we can convince you to change your mind about another visit to our property. Call us if there is anything we can help you with. Take Care

              Responded October 27, 2020
              City Central Hotel @ KL Sentral
              9.6
              Exceptional
              zahari from Malaysia
              Couple
              Deluxe Queen Room
              Stayed 2 nights in July 2018

              All Round Satisfaction”

              Really satisfied with the hotel. Renovation make it look like a brand new hotel. Rroom has a modern concept. Very clean, Very friendly staff from Check In to Housekeeping. A budget hotel but I get a 5 star treatment. Convenient for traveller because easuly accesible to KL city by Monorail (< than 50 metre to monorail station) Nearby KL Central for trains to Subang Skypark, KLIA/KLIA2 and TBS. Also KTM station for Komuter and ETS services. Highly recommend this hotel.

              Reviewed July 24, 2018

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              Hi dear valued guest, Thank you for sharing your experience on CITY CENTRAL HOTEL. With a mission to provide superior customer service, we take great pride in serving your needs and appreciate the opportunity to serve you. As our valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the CITY CENTRAL HOTEL in KL Sentral, and we hope you choose to stay with us again whenever your travel needs to bring you back to Kuala Lumpur. Take Care

              Responded July 24, 2018
              City Central Hotel @ KL Sentral
              8.4
              Excellent
              Sadanand from Singapore
              Group
              Deluxe Triple Room
              Stayed 2 nights in June 2018

              Great Location, Value for Money Hotel”

              - The Hotel is conveniently situated about 200 mts from KL Sentral LRT and KL Sentral transport hub (MRT, Buses, KTM Trains etc) is directly opposite, about 3 - 5 min walk. - Wi-Fi was a little spotty at times. - We received free breakfast as part of booking and it included Chicken Fried Rice, Boiled Eggs, Cornflakes, Bread - Jam - Butter, Tea - Coffee - Juice - Milk and Cut Fruits. - Tar Boosh restaurant is attached with this hotel and they've got good Shisha / Hookah. You can try for a novelty experience. Ask for Shava / Kamil and they'll set you up. - If you like to walk and explore, Little India main square is about half a km away. Try Seetharam hotel if you are craving for Indian food.

              Reviewed June 19, 2018

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              Dear Value Guest We would like to warmly thank you for your excellent score. We are pleased that you enjoyed your stay with us. We certainly hope to see you again soon. Take Care

              Responded June 21, 2018
              City Central Hotel @ KL Sentral
              9.6
              Exceptional
              Amilah from Malaysia
              Solo traveler
              Deluxe Queen Room
              Stayed 2 nights in July 2020

              Satisfactory”

              So near KL Sentral, within walking distance. No breakfast provided, but with lots of restaurants and even shopping mall nearby, its not important. Staff are friendly, and courteous. Love it that I can order foodpanda here. My room is perfect for solo traveler. Amenities are provided, hot water available. Coincidentally there's a family renting a room opposite mine, but you can't hear anything unless they're in the hall. Iron and board provided near lift. I'm really satisfied with service provided at affordable price. Keep up the good work.

              Reviewed July 24, 2020

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              Dear Valued Guest, Thank you for your review and for choosing our hotel. We are so happy that you enjoyed your stay at our Hotel. Also, we are looking forward to having you again as a guest in our hotel and we hope you choose to stay with us again whenever your travel needs to bring you back to Kuala Lumpur. Take Care

              Responded September 25, 2020
              City Central Hotel @ KL Sentral
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