City Central Hotel @ KL Sentral
Deluxe Queen Room - Bedroom City Central Hotel @ KL Sentral
Interior view City Central Hotel @ KL Sentral
Interior view City Central Hotel @ KL Sentral
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8.2
Excellent
3.8% this month
/10
(2248 reviews)See what guests said
See map
9.1
Exceptional
Location rating score
Exceptional location - 1.14 kilometers from city center
Popular neighborhood
  • KL Sentral Monorail Station30 m
  • Sam Kow Tong Temple90 m
  • Nu Sentral Mall170 m
  • Language Classes at YMCA180 m
  • KL Sentral Railway Station200 m
  • Little India - Kuala Lumpur200 m
  • KL Sentral Left Luggage Office230 m
  • Tourism Malaysia office240 m
  • Tourism Malaysia at KL Sentral240 m
  • Nu Sentral260 m
  • Newly built in 2017
    Free Wi-Fi

    City Central Hotel @ KL Sentral

    No 80 & 82 Jalan Tun Sambanthan, Brickfield KL Sentral, Kuala Lumpur, Malaysia, KL Sentral, Kuala Lumpur, Malaysia, 50470 - See map
    "Overall is ok, reasonably priced, superb location( walking distance to NU central/ KL Sentral), and cleaniness is ok."
    Lee - November 20, 2018
    Exceptional reputation
    Recommended by 89% of guests
    Excellent service
    8.6 rating for service
    • 30 meters to public transportation

    • Airport transfer

    • Located in heart of Kuala Lumpur

    • Free Wi-Fi in all rooms!

    • Air conditioning

    This property is in high demand!

    Booked 199 times | 22 travelers are looking at this property right now

    Property ranking|Compared to 13,136 Kuala Lumpur properties
    See all rankings
    Location score
    9.1/10
    Service score
    8.6/10
    Review score - United States
    8.3/10
    Cleanliness score
    8.2/10
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    98
    %
    of Kuala Lumpur properties
    Value for money8.2
    Distance to city center1.1 km
    Location rating9.1
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport14.9 km

    Rooms available at City Central Hotel @ KL Sentral

    Deluxe Family Room
    Deluxe Family Room
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 2 queen beds
    Enter dates to see prices
    Deluxe Triple Room
    Deluxe Triple Room
    ...
    • Room size: 17 m²/183 ft²
    • No Windows view
    • 1 single bed and 1 queen be...
    Enter dates to see prices
    Deluxe Queen Room
    Deluxe Queen Room
    ...
    • Room size: 12 m²/129 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at City Central Hotel @ KL Sentral?

    Check-in at City Central Hotel @ KL Sentral starts from 02:00 PM. Guests must check-out before 12:00 PM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. You are welcome to use the luggage storage provided by the City Central Hotel @ KL Sentral to store belongings prior to check-in, or after check-out. The hotel front desk operates 24 hours a day.

    How do I get to City Central Hotel @ KL Sentral?

    Getting to City Central Hotel @ KL Sentral from the airport is easy! Guests can request airport transfer in advance to and from the airport for an additional charge of 180 MYR. Requests should be made to the property in the "Special Request" field in the booking form. Guests can get around conveniently with the shuttle service provided by City Central Hotel @ KL Sentral. If you would like to drive to City Central Hotel @ KL Sentral, a car park is available nearby with an additional charge. You can travel around in Kuala Lumpur easily with taxi service provided by the property.

    Is breakfast offered at City Central Hotel @ KL Sentral?

    Buffet breakfast is offered at City Central Hotel @ KL Sentral from 7:00 AM to 10:00 AM. There is an additional charge for adults and children payable at the property, if not included in the room rate.

    What are my dining options at City Central Hotel @ KL Sentral?

    City Central Hotel @ KL Sentral has an in-house restaurant for hungry guests to dine-in. Tar Boosh Restaurant comes highly recommended by the property. The finest Middle Eastern cuisine is served at the restaurant.

    What is the smoking policy at City Central Hotel @ KL Sentral?

    City Central Hotel @ KL Sentral is a smoke-free property in all rooms. However, guests are permitted to smoke in the designated smoking areas provided.

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    What people love about City Central Hotel @ KL Sentral

    • 10.0
      Exceptional

      "Was greeted with very warm welcome and gifted with small drinking bottle upon checking in."

      Adzwin H.

      |

      November 5, 2018

    • 10.0
      Exceptional
      Staff 

      "Staff very good and friendly."

      farhan

      |

      December 4, 2018

    • 9.2
      Exceptional
      Staff 

      "The staff is quite friendly, and the location is good which NU sentral is just opposite the hotel."

      eva

      |

      December 6, 2018

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    More about City Central Hotel @ KL Sentral

    More about City Central Hotel @ KL Sentral

    8.0
    Very good

    "Good location."

    Song K.

    |

    January 9, 2019

    An overview

    Show less

    What they offer

    8.0
    Very good
    Staff 

    "Excellent and well-trained staffs!!"

    PK

    |

    November 5, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    American cuisine
    American cuisine
    Kenny Rogers
    250 m American, Barbecue
    Prime Steak Restaurant
    350 m American, Contemporary, European
    Nutmeg
    900 m American, Cafe, Halal
    Asian cuisine
    Asian cuisine
    Hussain Cafe & Restaurant
    70 m Asian, Halal, Indian
    Jassal Tandoori restaurant
    70 m Asian, Halal, Indian
    D'tau Heritage Food Village
    80 m Asian, Chinese, Malaysian
    Chinese cuisine
    Chinese cuisine
    Loke Fatt Restaurant
    80 m Chinese
    OldTown White Cofee
    110 m Chinese
    Purple Cane Restaurant, Kuala Lumpur
    1.4 km Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of City Central Hotel @ KL Sentral from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (2248)Booking.com Reviews (1637)
    8.2
    /
    10
    Excellent
    3.8% this month
    Cleanliness8.2
    Facilities7.1
    Location9.1
    Service8.6
    Value for money8.2
    Rating
    9+ Exceptional (382)
    8-9 Excellent (203)
    7-8 Very Good (241)
    6-7 Good (73)
    <6 Below Expectation (102)
    Time of the year
    Mar - May (244)
    Jun - Aug (327)
    Sep - Nov (233)
    Dec - Feb (197)
    All guests (2248)
    All room types
    All languages

    Show reviews that mention 

    Showing 1001 verified guest comments
    12345
    4.8
    Nguyen from Vietnam
    Couple
    Deluxe Queen Room
    Stayed 3 nights in July 2019

    Bad experience”

    Getting into the room, there was terrible smell in the corridor on the first day. It didn't improve in the next 3 days. You can hear clearly what happens outside of your room. It was really noisy when people pass by and talk. Room's facilities are fine to the money. Breakfast is so simple and same everyday. I had to eat outside the hotel in the last 2 days. One terrible experience: only my room lost power in last night I stayed. I had to move to another room in that night without a reasonable explanation. Staffs were not so friendly. Except its location near KL Sentral, I won't stay at this hotel when I visit Kuala Lumpur.

    Reviewed July 25, 2019

    Dear Nguyen, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. we greatly appreciate your comments about aspects of our lacking that need updating. we hope that we can convince you to change your mind about another visit to our property. It would be such pleasure from our entire team to welcome you again to our improved hotel. Take care!

    Responded July 26, 2019
    City Central Hotel @ KL Sentral
    8.4
    Excellent
    NGOC from Vietnam
    Family with young children
    Deluxe Queen Room
    Stayed 2 nights in July 2019

    Good hotel with good location”

    Hotel is well located near the NU Sentral - a big commercial center and also KL Sentral where you can connect to many place in KL and Malaysia by bus, trains, etc.. It's a small hotel, room are clean. Everything good

    Reviewed July 18, 2019

    Dear NGOC, Thank you for your review and for choosing our hotel. We are so happy that you enjoyed your stay at our Hotel. Also, we are looking forward to having you again as a guest in our hotel. Take Care

    Responded July 18, 2019
    City Central Hotel @ KL Sentral
    8.0
    Excellent
    Christian from Philippines
    Couple
    Deluxe Queen Room
    Stayed 1 night in July 2019

    Simple & Straight forward”

    Pros : - Great location, short walk to multi Transport options (KL Sentral) - Fairly clean & Good lighting - Value for money ; You get what you pay for, nothing dramatic Cons : - Breakfast (buffet) has limited choices - Rooms aren't too spacious - No division between shower & bowl ; all sides of the floor get soaky Overall, no frills. Just a basic sleeping venue for tourists who spend most of the day outside.

    Reviewed July 22, 2019

    Dear Christian, Thank you for your review and for choosing our hotel. We are so happy that you enjoyed your stay at our Hotel. Also, we are looking forward to having you again as a guest in our hotel. Take Care

    Responded July 24, 2019
    City Central Hotel @ KL Sentral
    10.0
    Exceptional
    Ferdinand
    Couple
    Deluxe Queen Room
    Stayed 2 nights in July 2019

    Great location, clean and value for money”

    I really enjoy staying at this hotel the staff are great and helpfull , its a walking distance on KL train station and shopping mall, lot of restaurant you can choose around the hotel , a room is not quite big but still perfect and really clean, breakfast is enough and fair for us but dont expect much and still enjoy the food , i really suggest to all traveller’s to stay here, location, staff and cleanliness thumb’s up

    Reviewed July 22, 2019

    Dear Ferdinand, Thank you for taking the time to review your stay at our Hotel. we are so pleased to hear that our staff made your stay pleasant. Also, we are looking forward to having you again as a guest in our hotel. Take Care

    Responded July 24, 2019
    City Central Hotel @ KL Sentral
    9.2
    Exceptional
    Vincent from Singapore
    Solo traveler
    Deluxe Queen Room
    Stayed 1 night in June 2019

    Quite good”

    The location is quite good, short 10 min walk to Pavillion mall (Bukit Bintang). The hotel is clean and room is spotless, maybe because it's new. Next to the hotel, separated by an alley, is a eating place. But the noise will die down closer to 11 pm. I had a single bed room, size is just nice. Oh, don't bother with the TV, channels blurry, I ended up plugin my own phone and view from my phone instead.

    Reviewed July 01, 2019

    Dear Vincent, Thank you for your review and for choosing our hotel. We are so happy that you enjoyed your stay at our Hotel. Also, we are looking forward to having you again as a guest in our hotel. Take Care

    Responded July 03, 2019
    City Central Hotel @ KL Sentral
    6.4
    Good
    Lai from Malaysia
    Group
    Deluxe Triple Room
    Stayed 1 night in July 2019

    Washroom Drainage Problem”

    Washroom drainage system (including basin) need to be repaired as water accumulated in basin and also in washroom. Please let me know if you need photos.

    Reviewed July 25, 2019

    Dear Lai, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. we greatly appreciate your comments about aspects of our lacking that need updating. we hope that we can convince you to change your mind about another visit to our property. It would be such pleasure from our entire team to welcome you again to our improved hotel. Take care!

    Responded July 26, 2019
    City Central Hotel @ KL Sentral
    8.8
    Excellent
    Srinivasan
    Family with young children
    Deluxe Family Room
    Stayed 1 night in July 2019

    Good hotel”

    Although the room is smaller for the family, it is located in a convenient location. The staff are very friendly and quite helpful.

    Reviewed July 21, 2019

    Dear Srinivasan, Thank you for taking the time to review your stay at our Hotel. we are so pleased to hear that our staff made your stay pleasant. Also, we are looking forward to having you again as a guest in our hotel. Take Care

    Responded July 24, 2019
    City Central Hotel @ KL Sentral
    8.0
    Excellent
    Albert from United States
    Couple
    Deluxe Queen Room
    Stayed 2 nights in July 2019

    Great and easy access too all transport and malls”

    Great place to stay.

    Reviewed July 21, 2019

    Dear Albert, Thank you for your review and for choosing our hotel. We are so happy that you enjoyed your stay at our Hotel. Also, we are looking forward to having you again as a guest in our hotel. Take Care

    Responded July 24, 2019
    City Central Hotel @ KL Sentral
    8.4
    Excellent
    AHMAD from Malaysia
    Solo traveler
    Deluxe Queen Room
    Stayed 1 night in July 2019

    Happy stay”

    Value for money, near kl sentral, near food stalls and shopping complex, good staf, free wifi, will come again.

    Reviewed July 21, 2019

    Dear AHMAD, Thank you for your review and for choosing our hotel. We are so happy that you enjoyed your stay at our Hotel. Also, we are looking forward to having you again as a guest in our hotel. Take Care

    Responded July 24, 2019
    City Central Hotel @ KL Sentral
    8.4
    Excellent
    AHMAD from Malaysia
    Solo traveler
    Deluxe Queen Room
    Stayed 1 night in June 2019

    Happy stay”

    Value for money, near kl sentral, near food stalls and shopping complex, good staf, free wifi, will come again.

    Reviewed July 21, 2019

    Dear AHMAD, Thank you for your review and for choosing our hotel. We are so happy that you enjoyed your stay at our Hotel. Also, we are looking forward to having you again as a guest in our hotel. Take Care

    Responded July 24, 2019
    City Central Hotel @ KL Sentral
    2.4
    FAISAL from China
    Family with young children
    Deluxe Triple Room
    Stayed 3 nights in July 2019

    City Central Hotel @ KL Sentral”

    What was shows in the Agoda Vs what we saw in hotel was totally different. Facilities : 1.The Door locks were broken 2.We could hear our next room members taking and shouting 3.There was no warm water 4.The rooms were so small that we couldn't move around This was not shown exactly on the photo while ordering. 5.The rooms were so small and suffocating 6. Bathroom doors kept jamming and never opens until rescue comes Service: 1.Hotel personnel were rude 2. The hotel manager insisted on giving the cash first than accommodating us. The hotel Manager said, in KL you should give money first. 3.None of the hotel staff know what to do except the manager, which was very inconvenient. We have to wait long hours for Hotel Manager to arrive and help us give us room access keys 4. When asked of Warm Water for shower, he says, no one take shower in warm water in KL and this is all we have. Very Frustrating. All our 12 family member who visited with us will never travel to KL again.

    Reviewed July 17, 2019

    Dear FAISAL, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. we greatly appreciate your comments about aspects of our lacking that need updating. we hope that we can convince you to change your mind about another visit to our property. It would be such pleasure from our entire team to welcome you again to our improved hotel. Take care!

    Responded July 18, 2019
    City Central Hotel @ KL Sentral
    8.4
    Excellent
    Edwin from Philippines
    Group
    Deluxe Queen Room
    Stayed 1 night in April 2019

    Good value central hotel across mall”

    located across a mall. Clean room with comfy beds. Good AC. TV with adequate selections. Complimentary wifi. Room with mini ref and electric kettle. Breakfast at the lobby area but did not like the small food selection. Recommend to look within the are for a good eat or just go to the mall across the hotel. Hotel is located on a major road so no problem and very near MTR station.

    Reviewed June 26, 2019

    Dear Edwin, Thank you for your review and for choosing our hotel. We are so happy that you enjoyed your stay at our Hotel. Also, we are looking forward to having you again as a guest in our hotel. Take Care

    Responded June 27, 2019
    City Central Hotel @ KL Sentral
    10.0
    Exceptional
    Liew from Malaysia
    Group
    Deluxe Family Room
    Stayed 1 night in June 2019

    A good stay ! ”

    The location is superb as mentioned by others. It's just right opposite nu sentral .the staffs are very friendly and helpful too. Especially the bell boy who greeted us nicely all the time. Next is the room for 4 is good enough. It has 2 Queen beds which are comfortable enough for this price. The pillows are ok too. The air-conditioned works well too. And the room is clean! Will definitely come back again. Thank you!

    Reviewed June 23, 2019

    Dear Liew, Thank you for taking the time to review your stay at our Hotel. we are so pleased to hear that our staff made your stay pleasant. Also, we are looking forward to having you again as a guest in our hotel. Take Care

    Responded June 25, 2019
    City Central Hotel @ KL Sentral
    8.8
    Excellent
    LOW from Malaysia
    Family with teens
    Deluxe Family Room
    Stayed 1 night in June 2019

    good location”

    not a spacious room, but enough for staying to rest. It is clean, and room facilities are all in good condition. staff is a bit unhappy face when we asking questions about the parking. A good place to stay anyway.

    Reviewed June 06, 2019

    Dear LOW, Thank you for your review and for choosing our hotel. We are so happy that you enjoyed your stay at our Hotel. Also, we are looking forward to having you again as a guest in our hotel. Take Care

    Responded June 10, 2019
    City Central Hotel @ KL Sentral
    10.0
    Exceptional
    Beny from Indonesia
    Solo traveler
    Deluxe Triple Room
    Stayed 2 nights in June 2019

    Satisfied ”

    Sleep here for 2 days and it was a very pleasant days. Staff are very friendly and also handsome. Especially the guy who help me to put my luggage inside the taxi when I checkout. Can’t wait to book my next trip and sleep in this hotel again.

    Reviewed June 06, 2019

    Dear Beny, Thank you for your review and for choosing our hotel. We are so happy that you enjoyed your stay at our Hotel. Also, we are looking forward to having you again as a guest in our hotel. Take Care

    Responded June 10, 2019
    City Central Hotel @ KL Sentral
    9.6
    Exceptional
    Timothy from Australia
    Solo traveler
    Deluxe Queen Room
    Stayed 1 night in May 2019

    Convenient location”

    Pros: A few minutes walk to KL Sentral station, right beside the monorail station, good restaurants and 7-11 close by. Excellent for a layover between flights. Early check-in for a 20 Ringgit fee. Cons: There is a nearby hotel with a similar name so take care when arriving.

    Reviewed May 30, 2019

    Dear Timothy, Thank you for your review and for choosing our hotel. We are so happy that you enjoyed your stay at our Hotel. Also, we are looking forward to having you again as a guest in our hotel. Take Care

    Responded June 03, 2019
    City Central Hotel @ KL Sentral
    8.0
    Excellent
    Jia from Malaysia
    Family with teens
    Deluxe Queen Room
    Stayed 1 night in May 2019

    Convenient location ”

    Worth for the budget. Staff was friendly and nice. Keep smiling to us before check in and after. Room is clean but too small. Breakfast not nice and a bit cool. Not recommend to take breakfast at hotel. Other that this, overall is good.

    Reviewed May 14, 2019

    Dear Jia, Thank you for taking the time to review your stay at our Hotel. we are so pleased to hear that our staff made your stay pleasant. Also, we are looking forward to having you again as a guest in our hotel. Take Care

    Responded May 17, 2019
    City Central Hotel @ KL Sentral
    8.4
    Excellent
    Nurul
    Group
    Deluxe Triple Room
    Stayed 1 night in May 2019

    Excellent”

    2 times here overall is okay, reasonably priced, good location, walking distance to KL Sentral but for my second time here the air conditioning not functioning.so kinda disappointed a little bit even they replaced with fan

    Reviewed May 14, 2019

    Dear Nurul, Thank you for your review and for choosing our hotel. We are so happy that you enjoyed your stay at our Hotel. Also, we are looking forward to having you again as a guest in our hotel. Take Care

    Responded May 17, 2019
    City Central Hotel @ KL Sentral
    7.2
    Very good
    Sukianto from Indonesia
    Solo traveler
    Deluxe Queen Room
    Stayed 1 night in June 2019

    Hotel near KL Central”

    Pro: 1. This hotel near to KL central 2. Just opposite of NU sentral 3. Clean toilet 4. Hot water always available Cons: 1. Room is a bit noisy by neighbor room 2. you can hear the water sound when room beside using toilets, that make my sleep a biy uncomfortable

    Reviewed July 10, 2019

    Dear Sukianto, Thank you for taking the time to review your stay at our Hotel. we are so pleased to hear that our staff made your stay pleasant. Also, we are looking forward to having you again as a guest in our hotel. Take Care

    Responded July 12, 2019
    City Central Hotel @ KL Sentral
    8.4
    Excellent
    Dean from Australia
    Couple
    Deluxe Queen Room
    Stayed 3 nights in June 2019

    Excellent”

    The accommodation was perfectly located opposite KL central railway. Our room was tiny, less than a metre space around bed, but was clean, although bed was just a double. The bathroom was equally tiny with hot water system that only ever gave tepid water. We had to ask initially how to operate it. Breakfast consisted of juice, and cereal, long cooked eggs that were mostly cold, self cooked toast (at least we got that hot) and coffee which to us was unpalatable. Staff was friendly

    Reviewed June 30, 2019

    Dear Dean, Thank you for your review and for choosing our hotel. We are so happy that you enjoyed your stay at our Hotel. Also, we are looking forward to having you again as a guest in our hotel. Take Care

    Responded July 03, 2019
    City Central Hotel @ KL Sentral
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    City Central Hotel @ KL Sentral
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    • Exceptional location
    • Thean Hou Temple
    • KL Sentral Monorail Station is within 0.03 km