City Centre Hotel Neue Kraeme Am Roemer
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8.1
Excellent
/10
(111 reviews)See what guests said
See map
9.5
Exceptional
Location rating score
Exceptional location
Parking
Available
  • St. Paul's Church100 m
  • Paulskirche Church100 m
  • Kleinmarkthalle120 m
  • Pauls Church / Emperors Church130 m
  • Romer Building160 m
  • Frankfurt Christmas Market180 m
  • Romerberg Square190 m
  • Studio Bar200 m
  • Old Nicholas Church230 m
  • Hauptwache Central Point240 m
  • Free Wi-Fi

    City Centre Hotel Neue Kraeme Am Roemer

    Neue Kräme 23, City Center, Frankfurt am Main, Germany, 60311 - See map
    "We got last minute concert tickets the night we arrived and the manager was extremely helpful with printing tickets and public transit directions."
    Steven - August 2, 2016
    Excellent service
    8.3 rating for service
    Exceptional reputation
    Recommended by 83% of guests
    • 280 meters to public transportation

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Daily housekeeping

    • Blackout curtains

    Property ranking|Compared to 622 Frankfurt am Main properties
    See all rankings
    Location score
    9.5/10
    Review score - United States
    9.0/10
    Room comfort score
    7.8/10
    Service score
    8.3/10
    Better than
    99
    %
    of Frankfurt am Main properties
    Better than
    96
    %
    of Frankfurt am Main properties
    Better than
    93
    %
    of Frankfurt am Main properties
    Better than
    91
    %
    of Frankfurt am Main properties
    Value for money8.0
    Distance to city center0,01 km
    Location rating9.5
    Nearest airportFrankfurt Airport (FRA)
    Distance to airport9.5 km

    Rooms available at City Centre Hotel Neue Kraeme Am Roemer

    7.8
    Very good
    Room comfort & quality
    Triple Room
    Triple Room
    ...
    • Room size: 18 m²/194 ft²
    • Street view
    • 4 single beds and 1 queen b...
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    Single Room
    Single Room
    ...
    • Room size: 14 m²/151 ft²
    • Street view
    • 1 single bed
    Enter dates to see prices
    Double Room
    Double Room
    ...
    • Room size: 18 m²/194 ft²
    • Street view
    • 2 single beds or 1 double b...
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    Run of House
    Run of House
    ...
    • Shower
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    Economy Single Room
    Economy Single Room
    ...
    • 1 single bed
    Enter dates to see prices

    What people love about City Centre Hotel Neue Kraeme Am Roemer

    • 9.6
      Exceptional
      Location

      "What we loved most was the location of the hotel, conveniently located in between the old frankfurt and the modern shopping paradise."

      Fenni

      |

      October 23, 2016

    • 9.6
      Exceptional

      "Highly recommend this hotel."

      Fenni

      |

      October 23, 2016

    • 7.6
      Very good
      Staff 

      "The hotel staff are super helpful."

      RAYMUND

      |

      December 6, 2017

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    More about City Centre Hotel Neue Kraeme Am Roemer

    More about City Centre Hotel Neue Kraeme Am Roemer

    8.4
    Excellent

    "Very central location, excellent value for money, rooms has ..."

    David

    |

    May 20, 2018

    An overview

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    Most talked about facilities

    Breakfast
    7 mentions
    Housekeeping
    6 mentions
    Internet
    2 mentions
    Taxi
    2 mentions

    What they offer

    9.6
    Exceptional
    Staff 

    "The staff was extremely helpful throughout our stay."

    Steven

    |

    August 2, 2016

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of City Centre Hotel Neue Kraeme Am Roemer from real guests

    Overall rating
    7.9
    Very good
    From 1423 reviews
    Provided by verified guests of
    Agoda Reviews (111)Booking.com Reviews (1224)
    Rating via Agoda8.1
    /
    10
    Cleanliness8.0
    Facilities6.8
    Location9.5
    Room comfort and quality7.8
    Service8.3
    Value for money8.0
    High score for Frankfurt am Main
    Rating
    9+ Exceptional (13)
    8-9 Excellent (22)
    7-8 Very Good (15)
    6-7 Good (9)
    <6 Below Expectation (3)
    Time of the year
    Mar - May (10)
    Jun - Aug (15)
    Sep - Nov (20)
    Dec - Feb (17)
    All guests (111)
    All room types
    All languages
    Showing 62 verified guest comments
    1234
    9.2
    Exceptional
    Thomas from United States
    Couple
    Double Room
    Stayed 1 night in July 2019

    Conveniently Located Hotel Near Shopping and Square”

    This is a wonderfully located hotel. My wife and I were passing through and wanted to see the old town square easily, and this is a perfect location. Essentially walk across the street. There are also many shops for food and shopping very close by. I would recommend the hotel. The one item to note is that it does get warm, and, while they do provide fans, it still can be a bit stuffy. Very friendly staff and easily accessible. I would book again.

    Reviewed July 22, 2019
    10.0
    Exceptional
    Saly
    Family with young children
    Double Room
    Stayed 3 nights in July 2019

    Great location; clean, comfortable rooms and friendly staff”

    I really enjoy my stay at this hotel, it was perfect for my family and me. The location is superb, the breakfast is delicious and also, you can have coffee and cake for free in the afternoon. The only problem is during the night the street is noisy

    Reviewed July 11, 2019
    10.0
    Exceptional
    Sari from Indonesia
    Couple
    Double Room
    Stayed 1 night in April 2019

    best hotel to shop”

    value for money

    Reviewed April 30, 2019
    9.0
    Exceptional
    John from United States
    Couple
    Double Room
    Stayed 2 nights in November 2015

    LOCATION”

    Location, location, location

    Like the title this hotel is located in a great location. Close to subway station, Kleinmarkthalle, shopping area on Zeil and Paulskirche. The hotel has clean toilet and comfortable beds. Don't expect luxury, just a place to sleep. The street outside is a busy pedestrian only street. So there are many tables set outside for people to sit and eat. There were few homeless at night when all the business close but they did not bother us during our stay.

    Reviewed November 13, 2015
    8.8
    Excellent
    E from South Africa
    Business traveler
    Double Room
    Stayed 3 nights in January 2019

    City center ”

    Very convenient. Close to everything.

    Reviewed January 24, 2019
    8.0
    Excellent
    Roger from United States
    Couple
    Double Room
    Stayed 2 nights in May 2018

    Great Location”

    Great location. A little noisy at night but it was a holiday weekend. Good breakfast. Coffee and cake in the afternoon. Room a little on the small side but clean and adequate. Shower difficult for seniors to get in and out of.

    Reviewed May 15, 2018
    7.6
    Very good
    RAYMUND from Singapore
    Business traveler
    Single Room
    Stayed 1 night in December 2017

    Very good”

    Stayed one night on 1 Dec 2017. Room was small but then again, you get what you pay for! I liked this hotel because it is at the heart of Frankfurt X'mas market. The hotel staff are super helpful. Nice no-frills hotel. Would I stay in this hotel again ... yeah!

    Reviewed December 06, 2017
    9.6
    Exceptional
    Fenni from Singapore
    Family with young children
    Triple Room
    Stayed 1 night in October 2016

    Value for Money, Spacious Hotel-Apartment, Good Location”

    We stayed in Frankfurt for only 1 night and did not have any high expectation of our place of stay nor to tour the city. Hotel Neue Kraeme Am Roemer gave us a huge, comfortable apartment (3 adults & 1 toddler) - we enjoyed the space that allowed our toddler to roam around safely. What we loved most was the location of the hotel, conveniently located in between the old frankfurt and the modern shopping paradise. For a short 1.5 days, we managed to enjoy a city bus tour (boarding point was across the road) and did plenty of shopping & eating! Highly recommend this hotel...it's value for money

    Reviewed October 23, 2016
    9.6
    Exceptional
    Steven from United States
    Family with teens
    Double Room
    Stayed 3 nights in July 2016

    Great hotel in Frankfurt's city center”

    We stayed here for 3 nights with our 2 teenage daughters. The staff was extremely helpful throughout our stay. We got last minute concert tickets the night we arrived and the manager was extremely helpful with printing tickets and public transit directions. Location was convenient to everything we wanted to do. No a/c but it wasn't that hot during our stay and a fan was provided. Breakfast provided was excellent. Rooms were quiet on the back side and a little noisy on the street side. We had one room on each side. Our only complaint was that our shower head had very little water flow and needed replacing but the maintenance guy wasn't available on the weekend. We would definitely recommend this hotel to our friends and would stay here again!

    Reviewed August 02, 2016
    9.0
    Exceptional
    mervi from Finland
    Group
    Double Room
    Stayed 3 nights in November 2011

    excellent location, nice staff”

    great breakfast, friendly staff, good location

    Location was good, especially if you are going to visit the Christmas Market. breakfast was versatile and large. Staff was very friendly and helpful. Maybe not the best choice, if you are looking for luxury, but worth the money. Clean and room was large enough.

    Reviewed December 01, 2011
    9.6
    Exceptional
    John from United States
    Couple
    Double Room
    Stayed 1 night in December 2018

    Excellent Location”

    This is a perfect hotel to experience the Christmas Markets in Frankfurt! Staff was very helpful and welcoming. Clean and typical of a European hotel. We would stay again.

    Reviewed December 12, 2018
    9.2
    Exceptional
    jaejin from China
    Business traveler
    Double Room
    Stayed 1 night in September 2018

    Good good”

    Good location and kind staff

    Reviewed October 25, 2018
    9.6
    Exceptional
    William from United States
    Couple
    Double Room
    Stayed 1 night in September 2018

    Exceptional”

    The staff were truly terrific. Really great hotel for the money.

    Reviewed September 27, 2018
    5.6
    Bert from Netherlands
    Solo traveler
    Double Room
    Stayed 3 nights in February 2018

    Not very customer friendly”

    I had booked the room for my wife with my creditcard, but in the confirmation I saw that only the person that booked with the relevant creditcard would be allowed to check in. So I canceled because I would not be with her. Then I noticed that it was not a free cancellation. I called immediately and asked the hotel to change the name into my wife's name instead of my own name. This all happened within 5 minutes after my booking. What happened: they would be willing to do that after I would accept an additional penalty payment!!

    Reviewed February 12, 2018
    6.8
    Good
    anne from United Kingdom
    Couple
    Double Room
    Stayed 3 nights in May 2017

    Weekend in Frankfurt”

    There were real pros and cons about this hotel. The pros were - arriving late from a delayed plane, 1.30 am and no problems at all re entry. The room was clean as was the ensuite shower room. The breakfast is great, very varied, something for everyone and in a lovely bright room with a massive window. The free wifi connection was excellent. The downside was, for us, no air con. It was a very hot weekend. Ended up having to leave the windows wide open. Friday and Saturday nights were very, very noisy outside, even when we ended up shutting the windows. I would not return here in hot weather and I would not get a room facing out to the pedestrian precinct.

    Reviewed May 29, 2017
    7.6
    Very good
    Doan from Vietnam
    Couple
    Double Room
    Stayed 1 night in September 2016

    Good and convenient place for travel in Frankfurt. There are not air-condition in our room.”

    Fantatic and conformable place for our trip. It stay in the central of Frankfurt and near the Main river. There are many beautiful and attractive landscape in the both of Main riverside. You can get a lot of nice pictures at Eiserner steg. The bridge is the symbol of love in Frankfurt. Hotel is near train station which is convenient for transfer from/to Airport or go around in Frankfurt or other area.

    Reviewed September 19, 2016
    6.7
    Good
    Peter from Australia
    Couple
    Double Room
    Stayed 2 nights in February 2013

    Centrally located some good restaurants close by. ”

    Comfortable hotel, Location, Transport

    Location could not fault, right near the Romer Square where there is plenty of history, shops and eating places and transport. Wifi is not free. Taxi from airport to hotel is around 43 Euro. I found the staff were pleasant but their english was a little hard to understand. The main shopping centre only minutes in walking distance. Breakfast was adequate. I would stay there again if going back.

    Reviewed March 18, 2013
    7.3
    Very good
    shue from Hong Kong
    Family with young children
    Triple Room
    Stayed 3 nights in February 2013

    Very good location”

    convenient for sightseeing and shopping.

    It took us Euro to arrive the hotel by taxi from Frankfurt airport. The hotel is very close to the Romer and the Zeil street. We stayed in the apartment flat.It is in the building opposite to the hotel. The room is big and tidy, not fancy. There is also a kitchen in the flat. I didn't cook because it was very easy to find food to eat near the hotel.

    Reviewed February 27, 2013
    7.3
    Very good
    Vu from Vietnam
    Family with teens
    Double Room
    Stayed 1 night in June 2011

    Very good location and nice room”

    City center, near stores, tourists attractions, street view

    This hotel is our final stop on Europe tour. The price is a bit high but its worth your money due to good location (5 mins walk from any tourists attraction, stores and public transportation). Hotel lift is small (2 people), but it's not usually crowded. Wifi is not free, EUR 5 per hour. There is no bath tub. Room clean and fair spacous.

    Reviewed June 19, 2011
    6.8
    Good
    WEI from Singapore
    Solo traveler
    Single Room
    Stayed 1 night in August 2016

    Good location”

    Location was great, room was a little small with no AC, gladly there as a fan. Comfortable and clean stay.

    Reviewed December 04, 2016
    1234
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    • Exceptional location
    • Kleinmarkthalle
    • Hauptwache Subway statio is within 0.28 km