City Comfort Hotel Bukit Bintang
Standard - Double Bed - Guestroom City Comfort Hotel Bukit Bintang
Lobby City Comfort Hotel Bukit Bintang
Lobby City Comfort Hotel Bukit Bintang
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8.2
Excellent
2.0% this month
/10
(1386 reviews)See what guests said
See map
7.9
Very good
Location rating score
Very good location - Inside city center
Popular neighborhood
  • Jalan Ampang80 m
  • Jalan Pudu Road420 m
  • Golden Screen Cinemas in Golden Triangle440 m
  • Cosmo's World450 m
  • Ampang Bowl450 m
  • Berjaya Times Square460 m
  • Cosmo’s World Theme Park Theatre460 m
  • JoJoBa Spa460 m
  • Neway470 m
  • Borders Shop470 m
  • Free Wi-Fi

    City Comfort Hotel Bukit Bintang

    22 Lorong Thambi 2, Off Changkat Thambi Dollah, Pudu, Kuala Lumpur, Malaysia, 55100 - See map
    "The room was quite spacious and perfect for couples."
    Angela - January 10, 2019
    Excellent comfort
    8.9 room quality and comfort
    Exceptional reputation
    Recommended by 88% of guests
    • 530 meters to public transportation

    • Located in heart of Kuala Lumpur

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    This property is in high demand!

    Booked 108 times

    Property ranking|Compared to 13,163 Kuala Lumpur properties
    See all rankings
    Room comfort score
    8.9/10
    Review score - United States
    8.5/10
    Value for money score
    8.6/10
    Service score
    8.4/10
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    98
    %
    of Kuala Lumpur properties
    Value for money8.6
    Distance to city center0.5 KM
    Location rating7.9
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport17.8 km

    Rooms available at City Comfort Hotel Bukit Bintang

    8.9
    Excellent
    Room comfort & quality
    Superior - King Size Bed
    Superior - King Size Bed
    ...
    • Room size: 19 m²/205 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Standard - Double Bed
    Standard - Double Bed
    ...
    • Room size: 16 m²/172 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior King (No Window)
    Superior King (No Window)
    ...
    • Room size: 19 m²/205 ft²
    • No Windows view
    • 1 king bed
    Enter dates to see prices
    Superior (2 Single Beds)
    Superior (2 Single Beds)
    ...
    • Room size: 19 m²/205 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe (Twin beds)
    Deluxe (Twin beds)
    ...
    • Room size: 24 m²/258 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Shower
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Shower
    Enter dates to see prices
    Double Standard
    Double Standard
    ...
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      Double Inner
      Double Inner
      ...
        Enter dates to see prices
        Twin Superior With Views
        Twin Superior With Views
        ...
          Enter dates to see prices

          What people love about City Comfort Hotel Bukit Bintang

          • 8.8
            Excellent
            Cleanliness

            "The room is clean and comfortable ."

            NG

            |

            May 27, 2018

          • 6.4
            Good
            Location

            "Value for money with great location."

            Chin

            |

            June 17, 2018

          • 8.4
            Excellent

            "i will definitely recommend this hotel."

            merlin

            |

            June 25, 2018

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          More about City Comfort Hotel Bukit Bintang

          More about City Comfort Hotel Bukit Bintang

          8.8
          Excellent

          "Decent breakfast and very cooperative staff."

          Raihatul H.

          |

          August 6, 2018

          An overview

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          What they offer

          6.8
          Good
          Staff 

          "The staff in the reception are very friendly."

          Mattias

          |

          September 27, 2018

          Read more reviews
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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What to eat nearby

          American cuisine
          American cuisine
          Cafe Dola
          440 m American, Australian, European
          Vivo American Pizza & Panini, Berjaya Times Square, Kuala Lumpur
          500 m American, Italian, Pizza
          Big Apple Restaurant
          530 m American, Asian, International
          Asian cuisine
          Asian cuisine
          hee lai ton (pudu) sdn bhd
          130 m Asian, Chinese
          Purple Cane
          130 m Asian, Chinese, Malaysian
          Wong Kee Hai Lam Chicken Rice & Roast Pork
          280 m Asian, Chinese, Malaysian
          Chinese cuisine
          Chinese cuisine
          Restoran 168
          100 m Chinese
          Restaurant TeoChew Lao Er
          120 m Chinese
          Keong Kee Herbal Soup
          160 m Chinese, Street food

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          Property's guest policies

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          Some helpful facts

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          Announcements

          From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

          Reviews of City Comfort Hotel Bukit Bintang from real guests

          Provided by verified guests of Agoda
          Agoda Reviews (1386)Booking.com Reviews (1872)
          8.2
          /
          10
          Excellent
          2.0% this month
          Cleanliness8.4
          Facilities7.6
          Location7.9
          Room comfort and quality8.9
          Service8.4
          Value for money8.6
          Rating
          9+ Exceptional (249)
          8-9 Excellent (136)
          7-8 Very Good (216)
          6-7 Good (59)
          <6 Below Expectation (81)
          Time of the year
          Mar - May (185)
          Jun - Aug (152)
          Sep - Nov (174)
          Dec - Feb (230)
          All guests (1386)
          All room types
          All languages

          Show reviews that mention 

          Showing 741 verified guest comments
          12345
          4.4
          Marek from Slovakia
          Couple
          Superior - King Size Bed
          Stayed 2 nights in July 2019

          Hard time”

          I tried to book a decent room in pudu area. Staff didn't want to honour (acknowledge) breakfast even though it was stated on agoda voucher + confirmation mail. Staff requested us to call agoda and resolve it! I had to use skype. In meantime when I showed voucher another staff representative gave us the breakfast. I had to be on call with agoda for them to realize i am dissapointed? I expected this to be the better hotel with smooth experience.

          Reviewed July 18, 2019
          9.2
          Exceptional
          Mariana from Philippines
          Solo traveler
          Superior - King Size Bed
          Stayed 3 nights in March 2019

          Nice location & good room”

          The hotel is in a good location for all KL attractions. It is a quiet and safe area. The staff is nice and adequate. The breakfast is very good and the diversity is enough and delicious. They just need to take care of all the areas in common since the elevator was a little dirty. If you search a places to sleep good and location strategic, this is the places.

          Reviewed March 24, 2019
          8.0
          Excellent
          Suhailah
          Couple
          Superior (2 Single Beds)
          Stayed 1 night in February 2019

          NICE HOTEL, seems like high end hotel with lower price”

          I like the smell, its luxury. you got the high end hotel vibe. The toilet was so elegant. I like the transparent glass wall between room and toilet. It simple and cozy. The twin bed is large. I love the bed! the material is so comfortable. staff is kind and professional. BUT the location is quite isolated and the construction nearby is quite loud. in the morning the heater is not working, but its not tht cold. the breakfast is not that nice but not too bad.

          Reviewed March 03, 2019
          9.2
          Exceptional
          Winnie from Malaysia
          Couple
          Standard - Double Bed
          Stayed 1 night in February 2019

          Total overall is statisfied ”

          The front office staff very friendly , only the security with no smile . The view in room is nice on night , and the toilet is suitable for couple . The breakfast is quite normal , the location is very near to times square only by walking distance .

          Reviewed February 13, 2019
          7.6
          Very good
          Burhan from Indonesia
          Couple
          Superior - King Size Bed
          Stayed 2 nights in July 2019

          Nice hotel”

          Really love this hotel. Pro's: 1.friendly price 2.clean hotel and room 3.easy to find convinience store,foods,etc Con's: 1.a little bit far from public transport(need to walk near petaling street nite market for GO KL bus) 2.there is a temple just beside the hotel that often give food for the homeless,so sometimes you'll see a crowd and unique aroma,but no biggie. You'll used to it later.

          Reviewed July 13, 2019
          8.0
          Excellent
          EE from Malaysia
          Couple
          Superior Double
          Stayed 2 nights in December 2018

          Very good”

          I'm stayed a room with king size bed,it was spacious enough for me. Very nice hot water shower , water volume was very strong. In-Room wi-fi signal was not good, only get 1 bar of signal. So i have to use my own mobile data. The only thing have to improve is the breakfast...very very simple breakfast.. Hotel provided parking lot was limited,late check in will be fully parked ,have to park at road side public parking lot,or nearby private car park.

          Reviewed December 27, 2018
          10.0
          Exceptional
          Victor from Singapore
          Couple
          Double Superior
          Stayed 1 night in November 2018

          Exceptional”

          Staff are very friendly and accomodating, attending your needs faster. Even give gifts to customer. Room very clean and neat! Aircon new and functioning well. TV got HBO to watch comfortable. Ask if can stay longer until 2pm since check in very late due to heavy rains..,gives good service and appreciate the value of the customers demand... good hotel to stay in.. i appreciate everything they give us in return. Ty for accomodating us very well. ThNks for the gift as well!!

          Reviewed November 13, 2018
          8.0
          Excellent
          Amir from Malaysia
          Family with young children
          Superior King (No Window)
          Stayed 2 nights in July 2019

          value for money”

          nice place and value for money..staff so friendly..facilities not bad..

          Reviewed July 15, 2019
          7.2
          Very good
          Ka from Hong Kong
          Couple
          Superior - King Size Bed
          Stayed 1 night in April 2019

          Low priced hotel with free self laundry”

          Budget hotel that meets basic needs. Free self laundry is definitely a plus for those having extended trip. A bit far away from city Centre, 15 to 20 min walk to Lot 10, Pavilion and Fahrenheit key shopping malls. Close to a great breakfast place at ICC Pudu with authentic local food, just 5 min walk from hotel.

          Reviewed April 09, 2019
          9.6
          Exceptional
          Paul from Australia
          Solo traveler
          Double Superior
          Stayed 7 nights in June 2019

          A good hotel”

          A nice stay, well worth the money! I had problems with the Wifi on my floor where they gave me a router to plug into a LAN port in my room hence I had the best Internet access with no issues!

          Reviewed June 14, 2019
          9.2
          Exceptional
          Lysa from Canada
          Couple
          Standard - Double Bed
          Stayed 2 nights in August 2018

          so clean!!! ”

          we loved our stay here! the staff were very polite and the room was VERY clean. the bed was super comfy, and they had blackout curtains! breakfast was so-so but nice that they have it. location is a bit out of the way, but we didn't mind walking 20 minutes to the busier part of Bukit Bintang! you can also easily get a grab for dirt cheap! we would stay here again:)

          Reviewed August 11, 2018
          9.2
          Exceptional
          evinna from Malaysia
          Family with young children
          Deluxe Twin
          Stayed 2 nights in July 2018

          clean n spacious ”

          Vry frenly desk front staffs. Vry clean room, but location a bit behind. Silent road as well. Must take grab or taxi if u only girls. Lots of coffee shop behind. Love the spacious room.. 😍 But soundproof need improve

          Reviewed July 10, 2018
          9.6
          Exceptional
          angelika from Indonesia
          Couple
          Superior - King Size Bed
          Stayed 3 nights in June 2018

          Great stay”

          The location near berjaya times square mall, take 5 minutes of walk, 5-8 minutes to icc pudu and 15 minutes to go to alor street. There were some places to eat near the hotel, that only required 2-3 minutes walk. In the night, the hotel area was pretty quiet and better not walking alone in the middle of the night. The room is quite big and the bed is in king size bed. The room and bathroom’s condition was clean. The maid cleaned the room everyday and also changed the towel. I am definitely gonna stay there if i go to KL again.

          Reviewed June 22, 2018
          9.6
          Exceptional
          Yusandhi from Indonesia
          Family with young children
          Superior - King Size Bed
          Stayed 3 nights in June 2018

          Best Value Hotel”

          Very satisfied with the hotel. The rate is very cheap, but the hotel is very clean for such rate. Room is not spacious, but enough for 2 adults with 1 child to get normal sleep. Hotel provides free self laundry with ironing tools. Free Breakfast Meal variety is also too good for such a low room rate. Many small restaurants ( chinese and Indian ) around hotel ( less than 1 km distance ). Delicious taste with fair price ( starting from RM 6 ). 10 min walk to Berjaya Times Square Mall.

          Reviewed June 15, 2018
          8.0
          Excellent
          Ben from Australia
          Couple
          Standard - Double Bed
          Stayed 3 nights in May 2018

          3 days in City Comfort Hotel ”

          Good clean comfortable modern hotel with many restaurants around it. Staff were very friendly and helpful. Downside was location. A bit far from Pudu station and not easy to access touristy area of Bukit Bintang by public transport. Not all local people were able to speak English so it was difficult to order meals in restaurants.

          Reviewed June 04, 2018
          9.2
          Exceptional
          Michael from Singapore
          Couple
          Standard - Double Bed
          Stayed 3 nights in April 2018

          Nice new buget hotel that really needs a mini fridge”

          Would have received 5 stars if they had a mini fridge. KL weather is very warm and so a fridge is quite necessary to store cold drinks, small snacks and milk or just plain cold water. The nearest convenience store is about a 5min walk so you need to shower each time you leave the hotel. Either that or the hotel should have vending drink machines on alternate floors. They should have cold water dispensers if they don't want to provide fridges in the rooms. I really can't stress enough for a fridge. Even the most expensive rooms do not have one. If the hotel management is reading this feedback please reconsider adding an empty mini fridge. thanks.

          Reviewed May 12, 2018
          9.2
          Exceptional
          Wilson from Singapore
          Solo traveler
          Standard - Double Bed
          Stayed 2 nights in May 2018

          Excellent Hotel”

          Room was very clean. Need to put more counter staff on duty. I even extended my stay at this hotel... Breakfast variety could have been better... But there are tons of food found outside the hotel. ICC pudu and the nearby coffeeshops. Will definitely choose to stay here when I am in KL next time.

          Reviewed May 05, 2018
          10.0
          Exceptional
          fashila from Malaysia
          Couple
          Standard - Double Bed
          Stayed 1 night in April 2018

          Super good!”

          I am very satisfied with my room. Facilities tiptop, the bed also comfy. The staff very helpful and always greeting when i enter the lobby. Exactly worth for your money. I'm sure will stay here again in future.

          Reviewed April 30, 2018
          9.6
          Exceptional
          boyoun from Singapore
          Business traveler
          Superior - King Size Bed
          Stayed 2 nights in April 2018

          it was comfortable stay!”

          i loved their facilities. it is good for business people. hotel got a laundry room with dryer. room was very clean, enough space for 2 people. Especially i want to compliment Mr. Adrian. It was very easy to communicate with him. he was good at speaking English well. he provided what we wanted before we asked. i never expected such a good service from small hotel, but It was Fantabulous service he gave to us.

          Reviewed April 18, 2018
          8.0
          Excellent
          Julya from Malaysia
          Business traveler
          Superior - King Size Bed
          Stayed 5 nights in April 2018

          highly recommended ”

          Highly recommended ...the hotel is good value for ur money,facilities and cleanliness is good.housekeeping is very helpful even the front desk also very friendly.i recommend dis hotel for those who trying to find good hotel to stay

          Reviewed April 08, 2018
          12345
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          City Comfort Hotel Bukit Bintang
          |Excellent 8.2
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          • Very good location
          • Pavilion Kuala Lumpur
          • LRT Train Station - Pudu is within 0.57 km