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Very good7.2
Based on 175 reviews
City Continental London Kensington Hotel
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Interior view
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Exterior view
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Exterior view
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London Eye - 5.3 km from property
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8.9 Excellent location
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8.9Location
  • Close to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Elevator

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Room choices
Triple Room
...
  • Street view
  • 15 m²
  • 1 single bed and 1 double b...
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Single Room
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  • Street view
  • 15 m²
  • 1 single bed
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Family Room (3 Adults)
...
  • 1 single bed and 1 double b...
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Twin Room
...
  • Street view
  • 10 m²
  • 2 single beds
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Double Room
...
  • Street view
  • 10 m²
  • 1 double bed
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Nearest essentials

Airports
  • 17 kilometers to
  • London City Airport (LCY)
  • 18 kilometers to
  • London Heathrow Airport (LHR)
Public transportation
  • 90 meters to
  • Earl's Court Tube Station
  • 450 meters to
  • West Brompton Railway Station
Hospital or clinic
  • 450 meters to
  • Bupa Cromwell Hospital
Pharmacy
  • 70 meters to
  • Boots
Convenience store
  • 950 meters to
  • The Co-operative Food
Cash withdrawal
  • 80 meters to
  • ATM

More about City Continental London Kensington Hotel

An overview

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What they offer

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Guest policies

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Verified guest reviews

Agoda Reviews (175)
Booking.com Reviews (2648)

5.2

Filter by guest type:
  • Cleanliness 7.3
  • Facilities 5.1
  • Location 8.9
  • Room comfort and quality 7.0
  • Service 7.0
  • Value for money 6.9
  • Cleanliness 6.9
  • Facilities 6.0
  • Location 8.9
  • Room comfort and quality 7.1
  • Service 7.1
  • Value for money 6.5
  • Cleanliness 6.8
  • Facilities 4.4
  • Location 8.6
  • Room comfort and quality 6.8
  • Service 6.4
  • Value for money 6.5
  • Cleanliness 7.8
  • Facilities 5.2
  • Location 9.1
  • Room comfort and quality 7.3
  • Service 7.4
  • Value for money 7.2
Very good
  • Cleanliness 7.7
  • Location 9.1
  • Room comfort and quality 6.0
  • Service 6.9
  • Value for money 6.9
  • Cleanliness 6.8
  • Facilities 4.7
  • Location 9.1
  • Room comfort and quality 6.6
  • Service 7.6
  • Value for money 7.9
  • Cleanliness 8.3
  • Facilities 6.0
  • Location 8.9
  • Room comfort and quality 7.4
  • Service 7.5
  • Value for money 7.1
Provided by verified guests of Agoda
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7.6
Frankie from Singapore
Family with teens
Triple Room
Stayed 1 night in March 2017
Good value for centrsl district”
Easy to travel to other location with sub wsy nearby .
Reviewed April 01, 2017
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9.2
Ain from Malaysia
Solo traveler
Single Room
Stayed 3 nights in February 2013
Walking distance to mrt”
A good location quite near to train station
Reviewed November 26, 2016
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4.8
Titilola from United Kingdom
Solo traveler
Twin Room
Stayed 1 night in November 2016
Mouldy rooms and front desk servive was very poor.”
Poor accomodation.
Reviewed November 21, 2016
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2.0
rosa from Spain
Couple
Triple Room
Stayed 2 nights in October 2016
Horrible experience at the City Continental Hotel ”
I was staying at the City Continental Hotel this weekend and the experience was absolutely terrifying. The rooms were in poor condition: dirty sheets, rugs, curtains and towels. While we were trying to get out the first night the handle of the door broke, and we were locked inside. This is NOT at 3 start hotel, this should be considered a 1 star. the Staff was never avaialble. I had to wait 30 minutes in the lobby for someone to help me change my key since it did not work. The pictures are all more than 10 years old, my room did not look like the ones they sent me.
Reviewed October 31, 2016
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7.2
Stephen from Australia
Solo traveler
Single Room
Stayed 4 nights in August 2016
Lousy service.”
Arrived at early at 11am with my 84 year old mother, her walker. I also had to manage 2 suitcases, 2 hand luggage and our two hand bags. Whilst I did not expect to be allowed into our rooms, I did not expect the surly attitude of the receptionist and lack of the offer to help store our luggage. When we returned later in the day to check in a different receptionist (male this time, so even more annoying) also made no offer to obtain assistance with the luggage or the heavy wooden doors. I took my mum up first to find her room would not open. I returned to reception to ask for a new key card. They gave me a card and once again did not offer to assist with luggage. Went back up and tried new key card with no luck. Went back down again. This time the receptionist came back up with me, watching me trying to manoeuvre the luggage. Only when I got to the room did he offer to help. He couldn't open the door, so back down again and this time he gave me an old style key. I then tried my room, you guessed it key card would not work. Nor would it work anytime during the 4 night stay we had. Every time I had to go back down again to get card rekeyed. The safe in the rooms were locked. You would think a room was vacated this would be checked so that another trip to reception was not necessary. I think I was up to about 10 by now and getting rather tired. To top this all off the lift has a mind of its own and quite often does not work. Usually at breakfast time when everyone is trying to get to the basement. The only thing that saves this hotel is the location. I have stayed here a couple of times now over the years. Would I stay again, most probably not. I definitely will be researching other hotels in the area to see what else is on offer.
Reviewed September 08, 2016
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8.4
Jean from United Kingdom
Couple
Twin Room
Stayed 1 night in July 2016
Convenient”
We stayed here as we came to London for a theatre break, the hotel is near the tube station. The room was comfortable and well appointed. Staff were friendly and helpful. Breakfast was plentiful.
Reviewed July 27, 2016
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2.4
dini from Malaysia
Couple
Single Room
Stayed 1 night in May 2016
Bad services ever.”
Room too small. Staff at the receptionist was very rude!
Reviewed June 08, 2016
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9.2
Wen-Yi from Taiwan
Solo traveler
Single Room
Stayed 3 nights in April 2016
Helpful and friendly staff”
It might be during a busy time, the lady in the reception wrongly assigned me to a correct room. But soon she assigned me to a new room; I was impressed for her good attitude and taking the responsibility although she looked really tired. After I checked out, I suddenly realised that I forgot my umbrella. I wrote an email and asked whether they could help me to find it for my later collecting. They found my umbrella and assisted me very well. I am really grateful for their help, good service and great attitude.
Reviewed April 17, 2016
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8.0
stephen from United Kingdom
Group
Twin Room
Stayed 2 nights in April 2016
Earls Court”
Well Happy
Reviewed April 16, 2016
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8.8
stephen from United Kingdom
Group
Single Room
Stayed 2 nights in April 2016
Enjoyed”
Well happy
Reviewed April 13, 2016
1 traveler found this review helpful. Did you? |


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