City Garden Suites Hotel
City Garden Suites Hotel is a distinct addition to Manila and a smart choice for travelers. This hotel is in the vicinity of popular city attractions, conveniently located for travelers to explore.
All offerings provided by City Garden Suites Hotel help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Manila is made even more convenient with the shuttle services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the City Garden Suites Hotel.
All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at City Garden Suites Hotel. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service and air conditioning. Every stay is a new experience with various interesting room layout options at City Garden Suites Hotel, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find daily newspaper, television, in-room video streaming and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.
Dining and things to do
Every day at City Garden Suites Hotel begins with a delicious complimentary breakfast. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
A day in will be as fun as a day out with ranges of recreational activities offered at City Garden Suites Hotel. A relaxing end to every day is possible with a visit to the massage, located right in the hotel. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Challenge your travel group members or other guests to competitive fun, with the hotel's golf course on site.
Reasons to stay here
Compared to other accommodations in Manila, facilities here are rated higher than 92% of them.
Compared to the city's accommodation options, this hotel scored higher than 98% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 96% of other accommodations in Manila.
As always this is highly recommended!”
The staff from the Security guard to the manager --ooh they are soo nice & attentive to the client's needs, always ready to help with a smile. The food is great & cleanliness is very observed. A must place to come back to when in Manila! A special thanks to the General Manager Cecil who is work from home but made it SURE that our pilot volunteer to the Philippines is very well attended to, Wow, the Gen. Manager doesn't even know who is the guest but yet she made an effort to make sure that the guest is hospitably attended too. Wow, the GM created a good team! Thank you to M Cecil & to your whole City Garden team! A for effort. They surely love what they are doing despite the pandemic crisis.
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Dear Mam Milagros, Greetings from City Garden Suites-Manila! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best and service and facilities for you our guests. I let my staff know about your appreciation of their service and send their thanks and regards to you as well. Again we thank you for always choosing to stay with us and we are looking forward to welcoming you back soon. Stay Safe and Best Regards, Cecil Zschalig- General Manager
Worth recommending hotel!”
We really had a great time in this hotel. The staff are always wearing a smile & ready to help. Never seen the front desk pouting, I believe they love their work & their hotel. Well, I should also thank Sir Keven who have arraged for our comfortable Hi-ace Grandia pick up and everything that we need in the hotel for our week stay. We surely will recommend this hotel to our friends arriving this late January & mid February. Thank you so much To the staff, specially to Sir Keven Carlo, Mela, Karen, Marion, Camille, Ma'am Rona for the awesome stay that you have provided - sweetly to us nurses from USA.
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Dear Milagros, Greetings from City Garden Suites! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best and service and facilities for you our guests. I let my staff know about your appreciation of their service and send their thanks and regards to you as well. Again we thank you for staying with us and we are looking forward to welcoming you back soon. Best Regards, Cecil Zschalig- General Manager
Great Place To Stay”
I am a long-tern repeat customer. CGS is my preferred hotel to stay when in Manila. The hotel is in a great location, the rooms always clean and with the necessary amenities. However, the primary reason I stay is the hotel staff. ALL, the desk staff, bellhops, maintenance, housekeeping and restaurant staff are all fantastic. They are always cheerful, greet you and will go out of their way to ensure each guests stay is a memorable one - in a good way :) I highly recommend this hotel.
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Dear Mark, Greetings from City Garden Suites! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best and service and facilities for you our guest. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well. Again we thank you for staying with us and we are looking forward in welcoming you back soon. Best Regards, Cecil Zschalig- General Manager
Very good experience”
We accidentally booked an overnight stay with this branch of City Gardens but it became a happy accident. Thanks to the staff specially the people at the reception area, Carlo granted our request - a room with a tub, they upgraded our booking with no extra charge. Everyone was so kind and very accommodating which made our stay very pleasant. The room was simple, clean and have all the things that you need. The location was near everything and very accessible. We will definitely stay here again if we need to.
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Dear Eva, Greetings from City garden Suites-Manila! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well. Again we thank you for staying with us and we are looking forward to welcoming you back soon. Sincerely, Cecil Zschalig General Manager
Great stay 😊”
I just want to thank Carlo for taking good care of our stay and upgrading our room for free! I really appreciate it. The hotel is clean, staff are courteous and friendly, food is awesome (we had dinner at the resto) though it was just an overnight stay, we had the best of comfort while in the city. It’s nearby the US Embassy so it’s easier for us to walk around. Will definitely stay here again! Thank you!
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Dear Stephanie, Greetings from City garden Suites-Manila! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service, especially to Carlo of the reception and they send their thanks and regards to you as well. Again we thank you for staying with us and we are looking forward to welcoming you back soon. Sincerely, Cecil Zschalig General Manager
A very clean, comfy hotel with caring GM Cecil & Mgr. Keven”
This hotel is beyond my expectations. Not only because the Gen. Manager GM Cecil is so nice. As also told to me by the Sikich (missionary friends) who were booked last September. The hotel is true to its word, clean, safe, and the staff are very accomodating, hospitable & always wearing a smile. No wonder this hotel is highly recommended to our organization. The Director of the organization Granny Mary Quieng highly recommends this hotel to us.
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Dear Mam Milagros, Greetings from City Garden Suites! We really appreciate your possitive comments. We are very happy that we exceeded your expectation. We will always look forward to welcome you in the future, and hopefully in a better and safer condition. On behalf of my team, thank you very much and stay safe! Sincerely, Cecil Zschalig- General Manager
Highly Recommended for Family Staycation”
My family and I booked the Penthouse Suite and Standard Room to celebrate the New Year. Here are my take on the ff: Penthouse Suite - It was very spacious and my nephew loved the bath tub! There's a little garden area where we watched the fireworks display. Loved the enclosed kitchen. Standard Deluxe - nothing much really as we mostly stayed at the Penthouse. Breakfast - could do some improvements. Pancakes were not hot. Hot Milk unavailable. Limited variety of food. Check In - swift check in. We were able to check in earlier than 2 PM. Check Out - a bit slow but understandable due to the no. of guests checking out. Staff - Courteous, Friendly and Accommodating! All our requests were immediately provided. Overall: 4/5
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Dear Genevieve, Greetings from City Garden Suites! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best and service and facilities for you our guest. I let my staff know about your appreciation of their service and send their thanks and regards to you as well. We thank you too for the improvements you mentioned about our breakfast and will work out on it. Again we thank you for staying with us and we are looking forward in welcoming you back soon. Best Regards, Cecil Zschalig- General Manager
Superb!”
Stayed here for a leisure stay with fam. Glad to have found this hotel coz it is just walking distance from Museo Pambata and Luneta Park. The kids enjoyed the tub and this has kept them busy when we don't have outdoor activities. Cleanliness is superb. Buffet breakfast is ok. Special recognition to the staff who allowed us to check in earlier than allowed time. It was a big help since we're really tired from walking around Luneta and morning tour at Museo. It's also very near Robinson's Mall and other dining areas. All in all we had a superb stay in this place.
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Dear Annie, Greetings from City Garden Suites! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for you our guest. Rest assured that your positive comments will be shared to the rest of our team. Indeed one of the best assets of our hotel is its location near to shopping areas, clinics, embassies and with available all types of transportation. We really appreciate you choosing to stay in our hotel and we are looking forward in welcoming you back soon. Best Regards, Cecil Zschalig- General Manager
My New Ermita Hotel”
II usually stay in another "Suite" type hotel when in the area but ventured out to check out a new place. City Garden Suites did not disappoint. Great, courteous staff. Room was well appointed, including full size refrigerator, stove top and hot water kettle (for coffee!). Happy that smoking was allowed and room also had a balcony; it;s getting harder and harder to find available smoking rooms. Location is near food, entertainment, shopping mall, museums and parks. Didn't get a chance to try the restaurant but the menu looked very nice. I will definitely be staying here again on future trips.
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Dear Roger, Greetings from City Garden Suites! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for you our guest. Indeed our location is one of the assets of the property next to our staff's service. We appreciate too your comment about our rooms and will keep it accordinglyto your needs. Rest assured that your positive comments will be shared to the rest of our team. We really appreciate you staying an d trying our hotel and we are looking forward in welcoming you back soon. Best Regards, Cecil Zschalig- General Manager
Great hotel ”
Everything about our stay at this hotel was perfect. So clean and the staff were excellent from the minute that we entered through the doors. Our breakfast was tasty and enjoyable. We will visit this hotel on our next trip to Manila.
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Dear Paul, Greetings from City garden Suites-Manila! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well. Again we thank you for staying with us and we are looking forward to welcoming you back soon. Sincerely, Cecil Zschalig General Manager
Excellent Customer Service. ”
Checked in Tuesday nite 6/28/22 for a 3 nite stay when i realized i left my laptop bag and personal items in the taxi from NAIA. Marian , the front check in person immediately contacted hotel security and they ran the CCTV tape to get the license plate of the taxi. By 7pm the next nite the head of security and his assistant drove me to the airport in his personal vehicle to pick up my lost luggage being help by airport police. With out the hotel staff and security efforts i would never have got my expensive laptop and lost luggage. Only hotel i will stay when i visit Manila. Thank you City Garden.
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Dear Scott, Greetings from City garden Suites-Manila! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well. Again we thank you for staying with us and we are looking forward to welcoming you back soon. Sincerely, Cecil Zschalig General Manager
Always Excellent”
I am a frequent guest at City Gardens. I continue to stay there because the service is outstanding. From the moment I arrive, the bellboys always meet and greet me and assist as necessary with my luggage. The staff at the front desk are always outstanding and efficient. They greet you with a smile and then proceed to efficiently check you in. The housekeeping staff ensure the room is clean and respond to any needs you may have. Finally, the staff in the restaurant are always pleasant and attentive to your needs. Unlike many other eateries, you do not have to wait, wave or call a waiter/waitress. More than likely, they will ask you before you even realize you need a coffee refill or more water! All in all - a great place to stay.
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Dear Mark, Greetings from City Garden Suites! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best and service and facilities for you our guest. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well. Again we thank you for staying with us and we are looking forward in welcoming you back soon. Best Regards, Cecil Zschalig- General Manager
Exceptional”
My stay was so comfortable, the staff were accommodating, helpful, and friendly the food was good the place was an easy access or walking distance to st. Luke’s extension clinic, to Robinson’s, to the banks, and many more around Ermita. I’ll definitely go back there.
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Dear Maria, Greetings from City Garden Suites! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for you our guests. Indeed our location is one of the assets of the property next to our staff's service. Rest assured that your positive comments will be shared with the rest of our team. We really appreciate you staying and trying our hotel and we are looking forward to welcoming you back soon in a better situation. Stay Safe and Best Regards, Cecil Zschalig-General ManagerCecil Zschalig- General Manager
Great place to stay!”
Even in the middle of the Covid-19 pandemic, and all the lockdowns and problems associated with it, City Garden Suites Hotel is a great place to stay. The people always make the difference, and the staff at this hotel are the best! Every person working there went out of their way to help me while I stayed there, no matter how big or small my request. You will not find a better hotel in Manila!
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Dear Brent, Greetings from City Garden Suites! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best and service and facilities for you our guest. I let my staff know about your appreciation of their service and send their thanks and regards to you as well. Again we thank you for staying with us and we are looking forward in welcoming you back soon. Best Regards, Cecil Zschalig- General Manager
always the BEST !!!”
I was booking the same guests who have requested this same Hotel as they were very satisfied with the location, cleanliness, service, food & they seem to have very good vibes with the staffs.
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Dear Raul, Greetings from City Garden Suites-Manila! Thank you for taking time to share your experience with us. It is a great pleasure to hear that we have exceeded your expectation. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well. Again we thank you and we are looking forward to welcoming you back soon. Best regards, Cecil Zschalig- General Manager
One of the best hotel in the Manila!”
I feel at home in this hotel during my quarantine time! Staffs are amazing, they give you what you need and very polite specially Camille (front desk)…. They are very easy to talk to and the hotel location is amazing! Very accessible and I felt safe! Will stay again here!!!
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Dear Nicole, Greetings from City Garden Suites! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best and service and facilities for you our guests. I let my staff know especially Camille, about your appreciation of their service and send their thanks and regards to you as well. Again we thank you for staying with us and we are looking forward to welcoming you back soon. Best Regards, Cecil Zschalig-General Manager
Simple but clean”
Stayed for a night since I had an esrly appointment the next day. Check-in was a breeze. No staff was available to help us get to our room, but that's fine. When we got to our floor, a cleaning staff helped us find our room even without asking. Kudos to that. Room was small but clean. Usual and standard amenities. Mini-bar was empty, but got no problem with that since 7-11 stores are located in every corner, and Robinsons Mall is just few minutes walk away. Wifi was so freaking fast. A single negative review would be that the lower right of our entrance door had this slight opening. I looked closely and can even peek a bit outside. But other than that, our privacy was A-okay.
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Dear Thea, Greetings from City Garden Suites! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for you our guest. Rest assured that your positive comments will be shared to the rest of our team. We really appreciate you choosing to stay in our hotel and we are looking forward in welcoming you back soon. Best Regards, Cecil Zschalig- General Manager
Excellent staff and service ”
I accidentally booked a sister hotel and had previously stayed at this one. There was no refund as it was too late to cancel. The manager went out of his way and got me my refund. You don’t see that very much if at all. I travel very frequently and would definitely recommend this hotel. For the dollar it was beyond with it. Keep up the good work 👍
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Dear Jim, Greetings from City Garden Suites! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best and service and facilities for you our guest. I let my staff know about your appreciation of their service and send their thanks and regards to you as well. Please do not hesitate to contact us on your next visit would you be neesing assistance. Again we thank you for staying with us and we are looking forward in welcoming you back soon. Best Regards, Cecil Zschalig- General Manager
Back for another stay”
It was my guest request to book them Back @ City Garden Suites Hotel as they seem to have a very good vibes with the staffs, clean rooms and the food in the restaurant was delicious... 5 Stars
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Dear Raul, Greetings from City Garden Suites! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best and service and facilities for you our guest. I let my staff know about your appreciation of their service and send their thanks and regards to you as well. Again we thank you for staying with us and we are looking forward in welcoming you back soon. Best Regards, Cecil Zschalig- General Manager
Evrything about the hotel was good from the door man to the food in the restaurant ”
The great reception I got when I got the front desk especially fro the front office from jovelle Martinez was excellent the room boy was great and the breakfast was ver y good and nice evrything was very good I can’t fault anything keep up the good work
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Dear Joseph, Greetings from City Garden Suites! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best and service and facilities for you our guest. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well. Again we thank you for staying with us and we are looking forward in welcoming you back soon. Best Regards, Cecil Zschalig- General Manager