Location rating score
"The location is excellent and within walking distance to Robinson's Midtown Mall, Rizal Park, the US Embassy and other places of interest."
Mark - March 6, 2020
660 meters to public transportation
Located in heart of Manila
Free Wi-Fi in all rooms!
|Value for money||7.7|
|Nearest airport||Ninoy Aquino International Airport (MNL)|
|Distance to airport||8.2 km|
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
City Garden Suites Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 900 PHP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at City Garden Suites Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, City Garden Suites Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests.
City Garden Suites Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.
"Food is great, staff are very accommodating and the hotel very clean."
July 15, 2017
"The staff is always friendly, professional and efficient."
March 6, 2020
"Very accomodating crews and staff, kudos management team"
September 1, 2019
Comfort and convenience are what you can expect from a stay at City Garden Suites Hotel. This hotel is situated in the heart of Manila’s commercial and business districts, close to the US Embassy, World Trade Center, and several historic sites. The City Garden Suites Hotel prides itself on its commitment to customer satisfaction by practicing genuine Filipino hospitality and offering a wide variety of air conditioned accommodations to suit the profile of any traveler. This hotel is also well equipped to handle meetings and functions of various sizes, executive travelers will find the business center most useful, and high-speed wireless Internet access is available throughout the hotel. Reservations at City Garden Suites Hotel are simple via our secure online booking form. Just enter your desired dates and submit.
"+ they were fully booked, so they upgraded us to a deluxe fa..."
December 29, 2018
Children and extra beds
All children are welcome.
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 12 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
City Garden Suites Hotel
Show reviews that mention
Great hotel, great location, great value for money”
I really enjoyed my stay at City Garden Suites. I like the room, the free breakfast, the good bed mattress, the location. While the area is not the best this is after all manila and street people and bars are part of the scene. Its only a 5 minute walk to Robinsons Mall or the US Embassy. Actually if you have business at the embassy this hotel is a great choice. I have stayed often in manila at usually hotels that cost twice the price but this will be my choice in the future. If I can make one comment on an area that could be improved it is a better cereal selection at breakfast. Many people are more health contious now and rather than eat eggs they prefer a whole grain cereal.
Stay was worth the price”
We enjoyed our 2 night stay here in City Garden Suites Manila. They upgraded our room from Standard Double to Superior Double for free. The staff were very kind and accommodating. The breakfast was also fulfilling, I loved everything that they served here. What I didn't like is that I can hear the noises in the hallway which can be a bit uncomfortable since I am a light sleeper. I could hear people shouting and laughing outside our room at about 1 AM. Also, it seems like everything in the hotel has a price. No slippers were provided in the type of room that we availed. If you want to have one, you have to pay. If you want additional towels, you have to pay. So I was very careful in using things in the room. But overall, we liked the hotel.
A good stay”
the city garden suites hotel has much to recommend it, including a nice variety at the breakfast buffet. my room was large, clean and good for sleeping. there was a flat screen tv, a fridge, good air con and good shower. the hotel's close to manila bay and there are a variety of restuarants a short walk away. the area seems a bit dicey at night, buti had no problems. the hotel was a bargain compared to a hotel i stayed in during an earlier trip; the city garden was a bit more expensive but a whole lot nicer.
Very Nice Hotel in good location”
Popped up from sunny Subic Bay where I live to have 3 nights in Manila. City Garden Suites gave good rooms, decent wifi and good service. Breakfast buffet was ok, not amazing but did the job. Ermita is a bit of a dive, but this all adds to the fun. Handy if coming from Subic or Angeles City as the Southern Cross Shuttle ends it journey in the next block across Del Pilar Street and is 3 minutes walk away. Good location for access to Robinsons, just 5 minutes or so walk away. Staff were polite, professional and friendly. Highly recommended!
good value hotel in ermita, manila”
I regularly stay at the city gardens suites in Ermita in Manila. The location although in a poorer area is close to entertainment areas, robinsons department store and manila bay. The hotel is clean, good buffet breakfast and very friendly staff. I will continue to stay at this hotel, which is good value for money.
I was skeptical about staying in the Hermite area at first but staying there for one week I found out that staying at city Garden Suites was the best value for me. For the price you pay you get excellent food, service and the amenities are sufficient for a single traveller. Even though the area is full of beggars and merchants on the streets the hotel is close to many bars and convenient stores and restos in the area. Robinsons Mall is also very close. My biggest problem with this hotel is that it was very far from the ortigas quezon city area where many of my friends live and it took me a while to find an honest taxi driver willing to accept a decent price to drive me to those places.
Great place to stay!”
Even in the middle of the Covid-19 pandemic, and all the lockdowns and problems associated with it, City Garden Suites Hotel is a great place to stay. The people always make the difference, and the staff at this hotel are the best! Every person working there went out of their way to help me while I stayed there, no matter how big or small my request. You will not find a better hotel in Manila!
Dear Brent, Greetings from City Garden Suites! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best and service and facilities for you our guest. I let my staff know about your appreciation of their service and send their thanks and regards to you as well. Again we thank you for staying with us and we are looking forward in welcoming you back soon. Best Regards, Cecil Zschalig- General Manager
Best Place to Stay in Manila at Budget Rates””
It was such a pleasant stay in City Garden Suite for the second time 10 nights. Very fast check in and check out Room was big, comfortable to move. Staff were always smiling and greeting you. Location is right just walking distance to Robinson PLACE and very closed to Cowboy Grill Mabini and rest of night life Big improvement on food & Beverage with new menu card Room Service with wide selection of food which was good . Noticed Big Changes on the LOBBY Good Décor & Design. Breakfast buffet need some enhancement. I strongly recommend this hotel and sure I will stay again during my next trip to Manila
Dear Zakaria, Greetings from City Garden Suites! Thank you for taking time to share your comment. We really appreciate reading your positive feedback. Rest assured that we will continue to work harder to give our valued guest like you the highest degree of satisfaction and value for money. We are looking forward to welcoming you back. Sincerely, Glory Leteracion General Manager
Thriller in Manila”
We have stayed at the City Garden Suites many times during our stay in Manila and city hopping. Each time we chose to book there because it was conveniently located, the staff will go out of their way to help you and the breakfast buffet selection has to be the best in Manila! They do charge for the internet, so, that is a cost you may want to consider but the cost was reasonable. Also, right across the street is an ATM machine, a mall is located in walking distance and the Mall of Asia is just a short cab ride away.
The Perfect Place to stay every time I'm in Manila”
I stay at City Garden suites every time I am in Manila. Its location is perfect for me because I am very familiar with the surrounding area. The room was a little small but when I came back after 2 days [Dec. 2931] the staff upgraded me and my daughter to a much bigger and nicer room for the same rate. It was a nice gesture and recognition of my preference for City Garden Suites.
My New Ermita Hotel”
II usually stay in another "Suite" type hotel when in the area but ventured out to check out a new place. City Garden Suites did not disappoint. Great, courteous staff. Room was well appointed, including full size refrigerator, stove top and hot water kettle (for coffee!). Happy that smoking was allowed and room also had a balcony; it;s getting harder and harder to find available smoking rooms. Location is near food, entertainment, shopping mall, museums and parks. Didn't get a chance to try the restaurant but the menu looked very nice. I will definitely be staying here again on future trips.
Dear Roger, Greetings from City Garden Suites! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for you our guest. Indeed our location is one of the assets of the property next to our staff's service. We appreciate too your comment about our rooms and will keep it accordinglyto your needs. Rest assured that your positive comments will be shared to the rest of our team. We really appreciate you staying an d trying our hotel and we are looking forward in welcoming you back soon. Best Regards, Cecil Zschalig- General Manager
Stayed at the City Garden for 4 nights in Febuary and have no complaints , the rooms are larger than average and block out all street noise. The staff are very friendly and the food in the hotel restuarant is of a high standard and reasonably priced when compared to street restuarants in the area. I would not hesitate to stay in this hotel on my next visit to Ermita as i have stayed in others in this area and they are not as nice.
Best value for your money ”
I stayed for one night and I was so surprised with how clean the room that I got. Facilities are well maintained. The staff were all friendly especially the front desk people, they're all willing to help, special shout out to Mela, thanks for making sure that my last day of stay in the Philippines is stress free and thanks for assisting me promptly with my concerns. Highly recommended this hotel, the only con is the location, though it is walking distance to the mall and close to the airport I highly suggest to take extra care when walking outside the hotel. Other than that my overall experience with City Garden Suites was awesome. They served delicious breakfast buffet too.
Dear Irish, Greetings from City Garden Suites! Thank you for sharing your review. We are very happy to know that we have met your expectations.Thank you for the special shout out for Mela. Rest assured that we will share your review to the rest of the team. We are looking forward to welcoming you back. Sincerely, Glory Leteracion General MAnager
Nice and cozy place to stay with friendly staff”
It was a good choice. We need to be near Manila and we could not have picked a better one than this. It's just a stone's throw away from Robinson's Mall (Ermita) and with a lot of money changers around, you're sure to get your currency changed. Location is well suited for our purpose and taxis and other public transport is readily available. The rooms are clean and nicely sized. Quiet hotel. Too quiet in fact that during midnight you'll hear noises in the hallway. Maybe some sound-proofing of the doors will help fix this. Room service food is great !
Good place to stay”
I have stayed at this hotel on 4 or 5 occassions. I like it because it is close to Robinsons mall, Ermita and there are a few night-spots close by. There are many cheaper places to stay in Manila, however the rooms are clean and a good size, the beds are also clean and comfortable. The buffet breakfast is ok. I only say ok because it caters to asian tastes more than western, however there is toast, brewed coffee, pancakes and eggs which is enough to satisfy. The service in the breakfast area is a little chaotic, but eventually you will get what you ask for. I was fortunate enough to be upgraded to a suite, which was very nice and extremely spacious. The hotel has free WiFi, room safes and also has a mini gym which is good enough for a reasonable workout. The down-side to the gym is that the aircon units do not work, so it is extremely hot. Surprisingly, many staff recognised me from previous visits and most staff are friendly and welcoming. I have stayed at cheaper places, but I like the City Garden Suites for its, cleanliness, service and location.
Great potential but unfortunate circumstances”
My stay at City Garden Suites was coupled in with a mass influx of vacationers during a remodel they were doing on the 9th floor. Initially; was told when checking in(after having reservation for almost 2 weeks) that there were now no rooms available. (nevermind the fact that I got the suite and was looking forward to a very nice and relaxing stay). So they sent me to their "Sister Hotel"; the Pagoda (I think) and while th lobby was nice; the room was the opposite; I walked in, turned around and walked out (and I am not a picky person). Went back to City Garden Suites to ask for refund and not they say they have a room available for me. So they show it to me and it is not put together yer (literally; I was on the remodel floor)...this led to a list of issues during my stay to include electricity blackouts, cabinet drawers falling off, tub not draining, keycard not working, phone not working, no ammenities, etc...) Now this was all due to being a new room; I will say the staff was awesome with trying to deal with the overbooking and fixing of room issues. To point a few out I would like to thank Alvin, Joyce & Adam. All were outstanding and made me laugh and put my worries to ease; eventually the room came around.
we liked our stay at the city garden suites hotel. though not in the best neighborhood at night in manila, it was not the worst either. it is close to the attractions we visited, ocean park, star city and the moa. being an american it was nice to have the embassy within walking distance. never ate lunch or dinner a t the restaurant but room service (open to 11pm) had decent food.
Great F&B Staff - they are the friendliest,”
Always a wonderful stay at City Garden. We had 3 rooms for 3 nights with the family. Staff was wonderful especially F&B team, especial mention to Kevin who was very accommodating and great hospitality, perfect for his job as well this amazing staff. Ediel, Joven, Reniel, Dave, Kervin, JR and Jen. Manager Jobelle and Front Desk Staff. All Security Staff. The TV in the living room is gone and some amenities are missing. I loved the new and modern look of the lobby. Looking forward for more stay at City Garden Suites. Thank you. Happy Holidays - Patrick Leynes
the hotel give excellent service, next time that i will come to the Philippines i still choose City Garden suites Hotel, its a really very best hotels, the rooms are always clean, restrooms are good, aircons always check and they see to it that the occupants feels satisfied .The receptionest, waitress and waiters are very kind and always offer good smiles, they are approachable
good ole stand by”
I have Stayed at city garden in both in Makati and this one in Ermita. I always consider them the best for the money in room quality and service. Ermita has nice big rooms and both have excellent service and excellent communications for foreign travelers. When in doubt I go with City Garden