City Garden Suites Hotel

City Garden Suites Hotel

1158 A. Mabini Street, Ermita Manila, Metro Manila, Philippines, Ermita, Manila, Philippines, 1000
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Standard Double - Bed City Garden Suites Hotel
Standard Double - Bed
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    Lobby City Garden Suites Hotel
     City Garden Suites Hotel
     City Garden Suites Hotel
    Superior Twin - Bed City Garden Suites Hotel
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     City Garden Suites Hotel

    City Garden Suites Hotel Reviews

    7.6
    Very good
    /10
    (2125 reviews)See what guests said
    9.2
    Exceptional

    "The location of the hotel is very accessible to anywhere you..."

    Marichu

    -

    August 19, 2018

    7.8
    Very good cleanliness
    Recommended by 89% of guests

    Things you’ll love about City Garden Suites Hotel

    Things you'll love

    • 660 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Manila

    Very good
    Location
    7.7
    See map
    Very good location - 2.66 kilometers from city center
    Popular neighborhood
    Popular
    Nearby
  • Manila Bay620 m
  • Rizal Park680 m
  • National Museum1.02 km
  • San Agustin Museum1.42 km
  • San Agustin Church1.43 km
  • Manila Cathedral1.75 km
  • Intramuros District1.86 km
  • Fort Santiago2.25 km
  • Quiapo Church2.37 km
  • Quezon Memorial Circle10.98 km
  • This property is in high demand!

    Last booked 7 hours ago

    Value for money7.6
    Location rating7.7
    Nearest airportNinoy Aquino International Airport (MNL)
    Distance to airport8.3 km

    Rooms available at City Garden Suites Hotel

    7.5
    Very good
    Room comfort & quality
    Penthouse Suite
    Penthouse Suite
    ...
    • Room size: 100 m²/1076 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    Penthouse Suite with King Bed
    Penthouse Suite with King Bed
    ...
    • Room size: 100 m²/1076 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Junior Suite Twin Smoking
    Junior Suite Twin Smoking
    ...
    • Room size: 45 m²/484 ft²
    • Street view
    • 1 single bed and 1 double b...
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    Suite Double Bed
    Suite Double Bed
    ...
    • Room size: 45 m²/484 ft²
    • Street view
    • 1 double bed
    Enter dates to see prices
    Suite Twin Bed
    Suite Twin Bed
    ...
    • Room size: 45 m²/484 ft²
    • Street view
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Deluxe King Room
    Deluxe King Room
    ...
    • Room size: 25 m²/269 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    Deluxe Twin Room
    Deluxe Twin Room
    ...
    • Room size: 25 m²/269 ft²
    • Street view
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Superior Twin
    Superior Twin
    ...
    • Room size: 22 m²/237 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Standard Double
    Standard Double
    ...
    • Room size: 20 m²/215 ft²
    • Shower
    • 1 double bed
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    Superior Double
    Superior Double
    ...
    • Room size: 22 m²/237 ft²
    • Shower
    • 1 double bed
    Enter dates to see prices
    Have a question for City Garden Suites Hotel?

    What people love about City Garden Suites Hotel

    • 8.4
      Excellent

      "The penthouse suite was perfect for our family."

      I-Lyn

      |

      December 27, 2018

    • 9.6
      Exceptional
      Cleanliness

      "Always clean and a highly professional staff!"

      Mark

      |

      January 10, 2019

    • 8.8
      Excellent

      "Good Massage available and reasonable price."

      WILLIAM

      |

      July 29, 2018

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    More about City Garden Suites Hotel

    More about City Garden Suites Hotel

    8.8
    Excellent

    "The staff is always very friendly and helpful."

    Ronald

    |

    November 18, 2018

    An overview

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    What they offer

    8.8
    Excellent

    "The staffs are polite."

    Regina

    |

    November 12, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Filipino cuisine
    Filipino cuisine
    Hizon's Cakes & Pastries
    100 m Filipino
    iBread
    580 m Filipino
    Vatel Restaurant Manila
    2.3 km Filipino, French, Mediterranean
    American cuisine
    American cuisine
    Max's Restaurant in Malate
    350 m American, Asian, Filipino
    Pancake House
    760 m American, Asian, Filipino
    The Coffee Bean & Tea Leaf Malate
    870 m American, Cafe
    Asian cuisine
    Asian cuisine
    Jollibee Padre Faura
    30 m Asian, Fast food, Filipino
    Kamayan
    80 m Asian, Filipino, Japanese
    G Point Smorgasbord & Bar
    80 m Asian, Bar, European

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of City Garden Suites Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (2125)Booking.com Reviews (1144)
    7.6
    /
    10
    Cleanliness7.8
    Facilities7.4
    Location7.7
    Room comfort and quality7.5
    Service7.7
    Value for money7.6
    All languages
    All guests (2125)
    All room types

    Show reviews that mention 

    Showing 1783 verified guest comments
    12345
    8.0
    Excellent
    Jason from United States
    Family with young children
    Suite Twin Bed
    Stayed 2 nights in March 2019

    Close to US Embassy & Robinsons; Comfortable Rooms”

    Stayed here for a weekend with my family. Location was OK being near Robinsons Place and US Embassy, not to mention across from Cowboy Grill. Small new gym on second floor. Only thing I didn't like was the fact that there is NO business center at all to print out some documents I needed. Overcharged for the printing even though it's black & white. Extremely limited parking, extremely stupid not to build a car park or garage as there's only four parking spaces in front, short term Pinoy thinking. Other than that, comfortable spacious rooms and bed.

    Reviewed March 09, 2019
    6.4
    Good
    Randy from United States
    Solo traveler
    Superior Double
    Stayed 1 night in April 2019

    Small modern looking room. Overall clean.”

    The room was clean overall, but I walked around barefoot for 15 minutes and the bottom of my feet were black, so they don't do a good job of mopping very often. Everything else was clean. The price is just a bit high compared to comparable hotels nearby, but I would stay here again if other hotels are full.

    Reviewed May 01, 2019
    9.2
    Exceptional
    Mary from Philippines
    Family with teens
    Deluxe Twin Room
    Stayed 1 night in December 2018

    Staff are b6 far, the most accomodating Ive encountered”

    + they were fully booked, so they upgraded us to a deluxe family room for free. Yey!! + my cousin ended up staying with us for the night, I called up the lobby to inform them for settling of additional fee, instead of making us pay for the extra head, they let it slide for free, just need to pay cafe if my cousin would avail of buffet breakfast. + quick response time to requests, i.e. extra slippers, etc.

    Reviewed December 29, 2018
    9.2
    Exceptional
    Pater from Philippines
    Family with young children
    Suite Double Bed
    Stayed 3 nights in December 2018

    Great F&B Staff - they are the friendliest,”

    Always a wonderful stay at City Garden. We had 3 rooms for 3 nights with the family. Staff was wonderful especially F&B team, especial mention to Kevin who was very accommodating and great hospitality, perfect for his job as well this amazing staff. Ediel, Joven, Reniel, Dave, Kervin, JR and Jen. Manager Jobelle and Front Desk Staff. All Security Staff. The TV in the living room is gone and some amenities are missing. I loved the new and modern look of the lobby. Looking forward for more stay at City Garden Suites. Thank you. Happy Holidays - Patrick Leynes

    Reviewed December 19, 2018
    8.0
    Excellent
    Kathleen from Philippines
    Family with young children
    Deluxe Twin Room
    Stayed 2 nights in December 2018

    We felt discriminated”

    The hotel was good, staff at the front desk were pleasant, the guest attendants helped us a lot and the room was spacious... but breakfast came and our experience was ruined! I'm not talking about the food, but an incident we experienced. The table beside us seated a foreigner, we are Filipinos by the way, and he asked for bacon, so right after they delivered the bacon on his table we ordered as well for 1 freaking order of bacon - so the waiter said, "alright ma'am, 1 order" then I saw Kevin again (waiter) and asked about the bacon we ordered, and he replied "ay ma'am niluluto pa po" we waited yet again and asked again, and no bacon came. I wouldn't have asked for it if I didn't see anyone ordered it. If this was the hotel I worked for, and somebody ordered and was ignored - it's automatically NON COMPLIANCE - a Major Finding! Shame on you for discriminating your fellow Filipino!!!

    Reviewed December 11, 2018
    6.0
    steven from United States
    Family with young children
    Standard Double
    Stayed 1 night in May 2019

    Good”

    Good bfast included

    Reviewed May 20, 2019
    8.4
    Excellent
    Joncarla from Philippines
    Business traveler
    Standard Twin
    Stayed 1 night in April 2019

    Comfortable room, cozy cafe”

    Pros: This place has all the basics. Clean beds, comfortable room, fresh towels, and friendly staff. My favorite part is the cafe. It's has a cozy ambiance and I love the breakfast buffet selection -- it's not overflowing but just enough. Definitely value for money. Cons: Check-in took a while. We got there at 2PM so we expected that the room is ready by then. There are blocked sites in the network which is a HUGE headache when you're trying to work. At least 2 of the 6 sites I use for work is blocked so I had to go to a nearby Starbucks to get the job done . The reception tried to help but that didn't work. They say they no longer have IT techs to help. Overall, pleasant stay for short, overnight trips. Not for business travellers maybe because of the internet hiccups.

    Reviewed April 12, 2019
    8.0
    Excellent
    Annalou from Philippines
    Group
    Deluxe Twin Room
    Stayed 1 night in February 2019

    Clean and affordable”

    Pros: near banks, department store, restaurant and transportations ex. Taxi, jeep and a little father for train. Suites are spacious enough for 4. Cons: rooms does not have shower curtains so the bathroom is prone to become slippery after use. There is a ref but it does not contain anything when you choose deluxe but not in a suite.

    Reviewed February 26, 2019
    8.8
    Excellent
    Jade from Philippines
    Business traveler
    Superior Twin
    Stayed 3 nights in February 2019

    No "daily" complimentary water though.”

    I chose this Hotel because of location (near the training center"TMTCP") as well as reviews. We stayed here for 4days/3nights. The staffs are accomodating,friendly and helpful especially "Angel- restaurant staff " and "Ron- our room steward." Breakfast buffet is very good. However, to book this hotel took too long for confirmation "no instant reply". and the complimentary bottled water is only on the first day "not daily". We also had noise problem from Airconditioner but they repair it immediately. Front desk not visible at all times. But overall they meet our expectation. Will come back but hopefully there will be Daily complimentary bottled water so we don't need to buy from (outside"cheaper price").😊

    Reviewed February 24, 2019
    8.4
    Excellent
    Mark from United States
    Solo traveler
    Standard Double
    Stayed 2 nights in October 2018

    Citi Garden Suites Malate”

    First time staying at this hotel. Breakfast was included in room price. I'm not a fan of inclusive breakfast however Citi Garden was a buffet-style so there was plenty of fare and a good choice. No gripes to speak of. Yes, I would return.

    Reviewed October 31, 2018
    8.8
    Excellent
    KEVIN from Australia
    Solo traveler
    Superior Double
    Stayed 1 night in April 2018

    Staff - Cleanliness - Buffet Breakfast all great - makes me a contented guest”

    Right from the warm welcome by the effervescent Camile in reception setting the scene for a short but wonderful stay. A neat and clean room with a comfortable bed, plus the added bonus of Australian Network Television endures a relaxing night. I love how the hotel adds those little extras, in this case a stationary tray including scissors, stapler, paper clips, sticky tape, and glue etc, also an umbrella in the room. All this followed by a delicious breakfast. Happy friendly staff always win my vote. Who wouldn't be happy? I AM - Kevin M. Australia

    Reviewed October 08, 2018
    8.8
    Excellent
    Joseph from United States
    Couple
    Deluxe King Room
    Stayed 2 nights in September 2018

    Excellent”

    I would recommend to stay here a night or two , good location nice and clean , breakfast can be a little better but it wasn’t bad , the staff very very nice people !!!i would stay here again before heading out to the airport

    Reviewed September 25, 2018

    Dear Joseph, Thank you for this wonderful feedback . Cleanliness and personalized services are among our top priorities and we are glad to know that it is being appreciated. It also encourages us to do even better. Thank you again and we are looking forward to welcoming you back. Sincerely, Glory Leteracion General Manager

    Responded September 26, 2018
    City Garden Suites Hotel
    8.8
    Excellent
    zakaria from Saudi Arabia
    Solo traveler
    Junior Suite Twin Smoking
    Stayed 4 nights in September 2018

    Excellent Hotel /.Everything was perfect to my satisfaction.”

    Staff were very accommodating and friendly. Special thanks for Jovelle Martinez & Camille Caracuel for their assistance During my stay. Food & Beverages servives noticed big enhancement on the quality and on the service . Definetly will recommend this hotel to any friend and sure i ll be be back againand i m expeting more enhancement as some renovation still going on.

    Reviewed September 14, 2018
    9.6
    Exceptional
    Nonalu from Philippines
    Couple
    Standard Double
    Stayed 2 nights in August 2018

    Stay was worth the price”

    We enjoyed our 2 night stay here in City Garden Suites Manila. They upgraded our room from Standard Double to Superior Double for free. The staff were very kind and accommodating. The breakfast was also fulfilling, I loved everything that they served here. What I didn't like is that I can hear the noises in the hallway which can be a bit uncomfortable since I am a light sleeper. I could hear people shouting and laughing outside our room at about 1 AM. Also, it seems like everything in the hotel has a price. No slippers were provided in the type of room that we availed. If you want to have one, you have to pay. If you want additional towels, you have to pay. So I was very careful in using things in the room. But overall, we liked the hotel.

    Reviewed August 27, 2018
    9.2
    Exceptional
    Marichu from United States
    Group
    Deluxe Twin Room
    Stayed 1 night in August 2018

    It’s good to stay here”

    The location of the hotel is very accessible to anywhere you go. When we went there, the hotel is under renovation. Breakfast is very good. Only thing i was looking into it is when i asked for extra towels and slippers but the staff took so long to come back that i have to keep reminding them.

    Reviewed August 19, 2018

    Dear Marichu, We really do apologize for the delay of your request .We really had a problem with our towel supplies lately due to some circumstances. Rest assured that we will make sure it wont happen again. Thank you for the positive mention of our breakfast and our location as well. Minor repair of the lobby is indeed ongoing and hopefully by the time you get back you could see and enjoy the new face our lobby. Thank you again and have a nice day! Sincerely, GLory Leteracion General Manager

    Responded August 20, 2018
    City Garden Suites Hotel
    9.6
    Exceptional
    Mark from United States
    Solo traveler
    Suite Double Bed
    Stayed 5 nights in July 2018

    Excellent Hotel In All Respects”

    I have been staying at the City Garden Suites for several years. The staff is absolutely outstanding in every way. The facility is well maintained overall. And this visit it was obvious the WiFi had been upgraded - it rocks now! I will continue to stay at this property when I visit Manila. I can think of no reason to change.

    Reviewed July 02, 2018
    4.4
    Guy from Philippines
    Solo traveler
    Superior Double
    Stayed 2 nights in January 2019

    Acceptable”

    Although I extended for 2 nights they charged me the first night when I could not reach the hotel even if I called them before. Front desk not so helpful. Have to ask many times to clean the room. Room very dark. It seem Agoda clients receive a bad treatment. Staff at breakfast very nice. Small but good gym. The area around the hotel is quite dirty

    Reviewed February 03, 2019
    9.6
    Exceptional
    Visminda from United States
    Couple
    Standard Double
    Stayed 1 night in November 2018

    Exceptional”

    I love this hotel.I always love to stay in this hotel.very clean and close to everything.only the downfall is the waiting is too long.If you arrive early they can't give you a room right away.But other than that everything is excellent Thank you

    Reviewed February 02, 2019
    9.6
    Exceptional
    Gregory from United States
    Solo traveler
    Standard Double
    Stayed 2 nights in January 2019

    Exceptional”

    Very good breakfast, clean and safe. Courteous staff, room boys and cleaners were very accomodating. Easy walking distance to Robinson mall, just watch your bags and watch your back and you should be ok. Cowboy Grill just across the street, great live music entertainment. I'll definitely be back again while in Manila.

    Reviewed January 28, 2019
    8.8
    Excellent
    Lizette from Philippines
    Business traveler
    Deluxe Twin Room
    Stayed 2 nights in December 2018

    Very good hotel...”

    Room is spacious, stayed here with co-workers... we requested for a take out breakfast since our flight was so early and they provided us with a complete package meal. Also recommended for families since the location is near to Robinson’s Place... thanks to the staff too, very accomodating.

    Reviewed January 01, 2019
    12345
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    City Garden Suites Hotel
    |Very good 7.6
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    • Very good location
    • Manila Bay
    • United Nations LRT Station is within 0.65 km