City Grand Guest House
Super Deluxe Room, City Grand Guest House in Male City and Airport
Reception, City Grand Guest House in Male City and Airport
Balcony/terrace, City Grand Guest House in Male City and Airport
Interior view, City Grand Guest House in Male City and Airport
Coffee shop, City Grand Guest House in Male City and Airport
Interior view, City Grand Guest House in Male City and Airport

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City Grand Guest House

Lot No.10440 Ahigas Hingun / Hulhumale, Male International Airport, Male City and Airport, Maldives, 23000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Male International Airport part of Male City and Airport, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Hukuru Miskiiy or Friday Mosque. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

Highlights

720 meters to Hulhumale Island

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Shuttle service

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

BBQ facilities

Your dates are popular among travelersUsers are booking a place in Male City and Airport every 8 minutes on Agoda.com
6.7Good

18 reviews

18 reviews

See map

6.7Good

Location rating score

Excellent for walking
Walkable places
Anu Mart
270 m
Tree Tower Park
280 m
Green Mart
390 m
Red Wave
420 m
Hulhumale Mosque
450 m
Popular landmarks
People's Majlis (The Parliament)
5.3 km
Hukuru Miskiiy (Old Friday Mosque)
5.3 km
Hukuru Miskiiy or Friday Mosque
5.4 km
Mulee-Aage (President’s Palace)
5.4 km
National Museum
5.5 km
Closest landmarks
Sto
250 m
Hulhumalé
250 m
Hulhumale Hospital
260 m
Pharmacy
280 m
Central Park
550 m
Value for money6.0
Distance to city center10.8 km
Location rating6.7
Nearest airportVelana International Airport (MLE)
Distance to airport3.4 km

Rooms available at City Grand Guest House

Very good
Room comfort & quality

8

Super Deluxe Room
...
  • Room size: 12 m²/129 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe
...
  • Room size: 12 m²/129 ft²
  • Beach view
  • 1 king bed
Enter dates to see prices
Deluxe Single Room
...
    Enter dates to see prices
    Shared Room
    ...
      Enter dates to see prices
      Deluxe Double Room, 1 Bedroom, City View
      ...
        Enter dates to see prices
        Room Assigned on Arrival
        ...
          Enter dates to see prices
          DELUXE QUEEN BED FOR SMOKERS
          ...
            Enter dates to see prices
            Single
            ...
              Enter dates to see prices

              Top things to do in Male City and Airport

              Up to 10% off

              Popular things to do

              popular things to do

              Frequently asked questions

              Does City Grand Guest House offer shuttle service for getting around?

              For your ease of travel around the city, City Grand Guest House provides shuttle service right where you need it making it simple for you to get to places quickly.

              Are there ATM on-site at City Grand Guest House?

              Yes! The perks of staying at City Grand Guest House include an on-site ATM, providing guests with easy access point for cash withdrawal and remaining worry-free throughout your vacation.

              What interesting attractions are in close proximty of City Grand Guest House that are in walking distance?

              While residing at City Grand Guest House, start off your trip by discovering the nearest destinations that are within close proximity to the property which include Anu Mart, Tree Tower Park, and Green Mart.

              What public parks are close by City Grand Guest House?

              While lodging at City Grand Guest House, enjoy your early morning or evening stroll at nearby park which include Tree Tower Park, Central Park, and Hulhumale' Park.

              How many rooms does City Grand Guest House have?

              City Grand Guest House has a total of 10 rooms.

              What payment cards are accepted at City Grand Guest House?

              City Grand Guest House accepts up to 5, with payment card selections such as American Express, MasterCard, Visa, and Cash.

              What is the nearest train, metro, or bus station to City Grand Guest House?

              The closest train, metro, or bus station is Hulhumale Bus Terminal, 5051.49 m away from City Grand Guest House.

              What are popular destinations near City Grand Guest House?

              City Grand Guest House’s location in the Male International Airport neighborhood puts it in close vicinity to recognized destinations which includes Hulhumale Island.

              What famous natural sightseeing locations are in close proximity to City Grand Guest House?

              City Grand Guest House is located within Male International Airport, which makes it ideally close to natural sights including Hulhumale Island.

              More about City Grand Guest House

              More about City Grand Guest House

              Experience Tranquility and Comfort at City Grand Guest House

              Nestled in the heart of Male City and Airport, Maldives, City Grand Guest House offers a serene and comfortable retreat for travelers seeking a memorable stay. With its convenient location just 10.8 km from the city center and a mere 15-minute drive from the airport, this 3-star hotel provides easy access to the city's must-see destinations. Built in 2014 and last renovated in the same year, City Grand Guest House boasts a modern and stylish design that perfectly complements the breathtaking natural beauty of the Maldives. With a total of 10 well-appointed rooms, guests can expect personalized service and a tranquil atmosphere throughout their stay. Check-in at City Grand Guest House begins at 12:00 PM, allowing guests to settle in and start their vacation at their own pace. The check-out time is until 12:00 PM, providing ample time for a leisurely morning before bidding farewell to this idyllic paradise. Families traveling with young children will find City Grand Guest House to be a welcoming destination. The hotel's child policy allows children between the ages of 3 to 4 to stay free of charge, making it an ideal choice for a family getaway. The hotel's attentive staff ensures that every guest, regardless of age, feels comfortable and well taken care of. Whether you're exploring the vibrant city of Male or embarking on a diving adventure in the crystal-clear waters of the Maldives, City Grand Guest House is the perfect base for your island escapade. With its convenient location, comfortable rooms, and warm hospitality, this hotel promises an unforgettable experience for every traveler.

              Unwind and Indulge: City Grand Guest House's Entertainment Facilities

              At City Grand Guest House, you'll find a range of entertainment facilities that will help you unwind and indulge during your stay in Male City and Airport, Maldives. Whether you're looking to relax, pamper yourself, or simply enjoy some leisure time, this guest house has got you covered. Step into the world of tranquility at the spa, where skilled therapists will rejuvenate your senses with a variety of treatments and massages. Indulge in a soothing massage that will melt away your stress, or opt for a refreshing facial that will leave your skin glowing. For those who prefer a more active form of relaxation, the shared lounge/TV area is the perfect place to kick back and catch up on your favorite shows or movies. If you're in the mood for some retail therapy, City Grand Guest House has you covered with its onsite shops and gift/souvenir shop. Browse through a selection of local handicrafts, clothing, and accessories, and take home a piece of Maldivian culture. Additionally, there's a salon where you can treat yourself to a new hairstyle or a fresh manicure. With its array of entertainment facilities, City Grand Guest House ensures that your stay in Male City and Airport is not only comfortable but also filled with moments of relaxation and indulgence. Whether you're seeking a pampering spa experience, a cozy lounge to unwind in, or a shopping spree, this guest house has everything you need for a memorable stay.

              Unleash Your Adventurous Side at City Grand Guest House's Sports Facilities

              City Grand Guest House in Male City and Airport, Maldives, offers an array of thrilling sports facilities that will satisfy even the most adventurous souls. Whether you're a fan of fishing, diving, snorkeling, or simply lounging on the beach, this guest house has something for everyone. For fishing enthusiasts, City Grand Guest House provides an unforgettable experience. Embark on a fishing excursion and cast your line into the crystal-clear waters of the Maldives. Feel the thrill as you reel in a variety of fish species, including tuna, grouper, and snapper. With the guidance of experienced local fishermen, you'll have the opportunity to learn new fishing techniques and gain insight into the rich marine life of the region. If you're eager to explore the underwater world, the guest house offers diving and snorkeling opportunities that are second to none. Dive into the turquoise waters and discover a vibrant coral reef teeming with colorful marine creatures. Whether you're a certified diver or a beginner, the professional dive instructors at City Grand Guest House will ensure your safety and provide an unforgettable diving experience. For those who prefer a more relaxed beach experience, the guest house offers a pristine white sandy beach where you can soak up the sun and enjoy the breathtaking views of the Indian Ocean. Take a leisurely stroll along the shore, build sandcastles, or simply unwind with a refreshing drink in hand. At City Grand Guest House, adventure awaits at every turn. Immerse yourself in the thrilling sports facilities offered by this exceptional guest house and create memories that will last a lifetime.

              Convenience at Your Fingertips: City Grand Guest House's Top-notch Facilities

              City Grand Guest House in Male City and Airport, Maldives, offers an array of convenience facilities that cater to the needs of every traveler. With 24-hour room service, you can indulge in delicious meals or snacks at any time of the day, ensuring that your cravings are satisfied without any hassle. The laundry service provided by the hotel allows you to travel light and have your clothes cleaned and pressed, so you can always look your best during your stay. For added convenience, City Grand Guest House offers safety deposit boxes, providing you with peace of mind knowing that your valuables are securely stored. The concierge service is available to assist you with any inquiries or arrangements, ensuring that your stay is as smooth as possible. Stay connected with complimentary Wi-Fi in public areas and in all rooms, allowing you to easily keep in touch with loved ones or catch up on work. Additionally, the hotel offers a designated smoking area for guests who smoke. For those looking for a quick snack or essential items, a convenience store is conveniently located on-site. With daily housekeeping, express check-in/check-out, and luggage storage services, City Grand Guest House goes above and beyond to provide a seamless and hassle-free experience for its guests.

              Convenient Transport Facilities at City Grand Guest House

              At City Grand Guest House, we understand the importance of seamless travel experiences, which is why we provide a range of convenient transport facilities for our guests. Starting with airport transfer, we offer hassle-free transportation to and from the airport, ensuring a smooth arrival and departure process. Our friendly staff will be waiting to greet you upon arrival, taking care of all your transportation needs. In addition to airport transfer, we also offer a variety of tours to help you explore the beautiful surroundings of Male City and beyond. Whether you're interested in snorkeling, island hopping, or cultural excursions, our knowledgeable tour guides will ensure you have an unforgettable experience. For those who prefer to explore at their own pace, we provide car hire services, allowing you the freedom to discover the hidden gems of the Maldives at your own convenience. To make your stay even more convenient, we offer a shuttle service within the city, making it easy for you to explore the local attractions and dining options. If you prefer to travel by taxi, our staff will be happy to assist you in arranging reliable taxi services. Lastly, our ticket service ensures that you have access to all the must-see shows, events, and attractions during your stay. With our comprehensive transport facilities, City Grand Guest House aims to make your stay in Male City and Airport as comfortable and enjoyable as possible.





              Indulge in a Gastronomic Delight at City Grand Guest House

              City Grand Guest House in Male City and Airport, Maldives, offers an array of dining facilities that will tantalize your taste buds and leave you craving for more. Whether you're in the mood for a quick bite or a lavish feast, this guest house has got you covered. Start your day with a scrumptious continental breakfast at the on-site restaurant, where you can savor a variety of freshly baked pastries, cereals, fruits, and hot beverages. For those who prefer a more casual setting, the coffee shop is the perfect spot to unwind and enjoy a cup of aromatic coffee or tea. If you're looking for a unique dining experience, City Grand Guest House also offers BBQ facilities where you can grill your favorite meats and vegetables to perfection. Gather with friends and family and enjoy a delightful barbecue under the starry night sky. For guests who prefer to prepare their own meals, the shared kitchen is fully equipped with modern appliances and utensils. Whip up a delicious home-cooked meal using the finest ingredients sourced from local markets. City Grand Guest House also caters to the dietary needs of its guests with a halal restaurant. Indulge in a delectable selection of halal dishes that are prepared with the utmost care and attention to detail. With 24-hour room service and daily housekeeping, you can enjoy a sumptuous meal in the comfort of your room at any time of the day or night. Whether you're craving a midnight snack or a late-night feast, the dedicated staff at City Grand Guest House will ensure that your dining experience is nothing short of exceptional. Embark on a culinary journey at City Grand Guest House and discover a world of flavors that will leave you wanting more.

              Comfort and Style at City Grand Guest House

              Experience comfort and style at City Grand Guest House in Male City and Airport, Maldives. With a variety of room options to choose from, you can find the perfect accommodation to suit your needs. The Deluxe room offers a cozy space of 12 square meters with a comfortable King Bed, while the Deluxe Room provides a slightly larger area of 15 square meters with a spacious Double Bed. For those seeking a touch of luxury, the Super Deluxe Room offers a stylish ambiance within its 12 square meters, featuring a plush Double Bed. Book your stay at City Grand Guest House through Agoda to enjoy the best prices and a hassle-free experience. With Agoda's easy-to-use platform, you can find the perfect room at the best rates, ensuring a seamless and enjoyable stay at City Grand Guest House.

              Discover the Vibrant City and Convenient Airport Access at Male City and Airport, Maldives

              Welcome to Male City and Airport, a bustling hub of activity and the gateway to the stunning Maldives. Situated on the island of Hulhule, Male International Airport offers convenient access to this tropical paradise, making it the perfect starting point for your Maldivian adventure. As you step out of the airport, you'll find yourself immersed in the vibrant energy of Male City. This lively capital city is a blend of traditional Maldivian culture and modern development. Take a stroll through its bustling streets and discover colorful markets, bustling cafes, and charming local shops. Explore the historic landmarks, such as the iconic Hukuru Miskiy Mosque and the Old Friday Mosque, which showcase the rich history and architectural beauty of the Maldives. Beyond the city, the Maldives offers a world of natural wonders waiting to be explored. From pristine white sandy beaches to crystal-clear turquoise waters teeming with marine life, this tropical paradise is a haven for beach lovers and water enthusiasts. Embark on a snorkeling or diving adventure to discover the vibrant coral reefs and swim alongside colorful fish and majestic sea turtles. Indulge in a sunset cruise or a fishing excursion to witness the breathtaking beauty of the Maldivian sunset. Whether you're seeking relaxation, adventure, or a cultural experience, Male City and Airport is the perfect starting point for your Maldives getaway. With its convenient airport access and vibrant surroundings, City Grand Guest House offers a comfortable and convenient base for exploring all that this enchanting destination has to offer.

              Convenient and Easy Transportation from the Airport to City Grand Guest House

              When visiting the beautiful Maldives and staying at City Grand Guest House in Male City and Airport, you'll be delighted to know that reaching your accommodation is a breeze. Located just a short distance from Male International Airport, you can easily travel from the airport to City Grand Guest House in no time. Once you arrive at Male International Airport, you have a few transportation options to choose from. The most convenient and hassle-free way to reach City Grand Guest House is by taking a taxi. Taxis are readily available outside the airport and offer a comfortable and efficient mode of transportation. The journey from the airport to City Grand Guest House typically takes around 15 minutes, depending on traffic conditions. Alternatively, if you prefer a more budget-friendly option, you can also take a public bus. The bus stop is located just a short walk from the airport, and buses operate regularly throughout the day. While the bus ride may take slightly longer than a taxi, it provides an opportunity to experience the local culture and scenery along the way.

              Explore the Vibrant Surroundings of City Grand Guest House

              City Grand Guest House is situated in the lively neighborhood of Male City and Airport, Maldives, surrounded by a plethora of exciting landmarks and attractions. Just a stone's throw away from the hotel, visitors can explore the pristine beauty of Hulhumale Island. With its crystal-clear turquoise waters and powdery white sand beaches, this island paradise offers a tranquil escape from the hustle and bustle of the city. Nature lovers will also appreciate the nearby Hulhumale' Park, where they can immerse themselves in lush greenery and enjoy a leisurely stroll or a picnic with loved ones. For those seeking a cultural experience, Hulhumale Mosque, with its stunning architecture and serene atmosphere, is a must-visit. Additionally, guests can indulge in retail therapy at the Mini market or enjoy a refreshing walk in the Hulhumale Central Park, surrounded by the iconic Red Wave sculpture. And for those looking to explore further, the Velana Airport Ferry provides easy access to other parts of the Maldives. With its convenient location and proximity to these landmarks and attractions, City Grand Guest House is the perfect base for both leisure and business travelers seeking an unforgettable stay in Maldives.





              A Culinary Adventure Awaits

              Indulge in a culinary adventure during your stay at City Grand Guest House, as you explore the array of dining options available in the surrounding area. Just a short stroll away, you'll find Tandoori Flames Hulhumale, where you can savor the flavors of authentic Indian cuisine. Craving a juicy burger? Head over to Khalids Burger, known for their mouthwatering creations. For a taste of local Maldivian dishes, make your way to GG's Kitchen & Bistro or The Maldive Kitchen. Mandayz offers a fusion of international and Maldivian flavors, while Cafe Dream Relax is the perfect spot for a relaxing cup of coffee. If you're in the mood for some delicious seafood, make sure to visit Food Oda or Beachstro. Waffle World is a must-visit for those with a sweet tooth, and Armis Cafe is the ideal place to unwind with a refreshing drink. With such a diverse range of culinary delights at your doorstep, your taste buds are in for a treat!













              A Delightful Stay at City Grand Guest House

              City Grand Guest House in Male City and Airport, Maldives, has received positive customer ratings across various categories, making it a popular choice among travelers. With an overall rating of 6.0, guests have expressed their satisfaction with the hotel's offerings. The value for money aspect of the hotel has been particularly appreciated, with a rating of 6.0. This indicates that guests feel they are getting their money's worth and are happy with the prices charged by the hotel. Cleanliness is another aspect that has received positive feedback, with a rating of 6.2. Guests have found the rooms and common areas to be well-maintained and tidy, ensuring a comfortable and hygienic stay. The hotel's location has also been well-received, with a rating of 6.7. Situated in Male City and Airport, guests have found the hotel to be conveniently located, offering easy access to popular attractions and transportation options. When it comes to comfort, City Grand Guest House excels with a rating of 8.0. Guests have praised the comfortable beds and well-appointed rooms, allowing them to relax and unwind after a long day of exploring. Additionally, the staff performance has been rated at 6.2, indicating that guests have found the hotel's staff to be friendly and helpful, ensuring a pleasant stay. With positive ratings in these categories, City Grand Guest House is a fantastic choice for travelers seeking a delightful stay in Male City and Airport, Maldives.

              Show less

              Amenities and facilities

              Review score
              Facilities

              4.9

              Most talked about facilities

              Breakfast

              2 mentions

              Taxi

              1 mention

              View

              1 mention

              Languages spoken
              • English
              • Chinese [Cantonese]
              • Hindi
              • Italian
              • Russian
              Internet access
              • Free Wi-Fi in all rooms!
              • Internet
              • Wi-Fi in public areas
              Things to do, ways to relax
              • Diving
              • Fishing
              • Massage
              • Snorkeling
              • Spa
              • Spa/sauna
              • Ticket services
              • Tours
              Dining, drinking, and snacking
              • BBQ facilities
              • Breakfast [continental]
              • Breakfast [free]
              • Coffee shop
              • Kitchen
              • Restaurant [halal]
              • Restaurants
              • Room service [24-hour]
              • Shared kitchen
              Services and conveniences
              • Cash withdrawal
              • Concierge
              • Convenience store
              • Currency exchange
              • Daily housekeeping
              • Doorman
              • Dry cleaning
              • Elevator
              • Facilities for disabled guests
              • Gift/souvenir shop
              • Laundry service
              • Lockers
              • Luggage storage
              • Postal service
              • Safety deposit boxes
              • Salon
              • Shops
              • Smoking area
              • Xerox/fax in business center
              Access
              • Check-in/out [express]
              • Check-in/out [private]
              • Check-in [24-hour]
              • Front desk [24-hour]
              • Pets allowed
              • Security [24-hour]
              Getting around
              • Airport transfer
              • Car power charging station
              • Rental car
              • Shuttle service
              • Taxi service
              Sports equipment rental
              • Bicycle rental
              Available in all rooms
              • Air conditioning
              • Free bottled water
              • Hair dryer
              • Satellite/cable channels

              Location

              Lot No.10440 Ahigas Hingun / Hulhumale, Male International Airport, Male City and Airport, Maldives, 23000
              Good
              Location

              6.7

              Airports
              • Velana International Airport (MLE)
                3.4 km
              • Malé International Airport (MLE)
                3.4 km
              Public transportation
              • Hulhumale Bus Terminal
                5.0 km
              Hospital or clinic
              • Sto
                250 m
              Convenience store
              • On-site
              Cash withdrawal
              • ATM on-site

              What's nearby

              Popular landmarks
              • People's Majlis (The Parliament)
                5.3 km
              • Hukuru Miskiiy (Old Friday Mosque)
                5.3 km
              • Hukuru Miskiiy or Friday Mosque
                5.4 km
              • Mulee-Aage (President’s Palace)
                5.4 km
              • National Museum
                5.5 km
              Nearby landmarks
              • Sto
                250 m
              • Hulhumalé
                250 m
              • Hulhumale Hospital
                260 m
              • Anu Mart
                270 m
              • Pharmacy
                280 m
              • Tree Tower Park
                280 m
              • Green Mart
                390 m
              • Red Wave
                420 m
              • Hulhumale Mosque
                450 m
              • Masjid Hamad bin Khalifa Al Thani
                460 m
              Distances shown are straight-line distances on the map. Actual travel distances may vary.

              Property policies

              Children and extra beds

              Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

              All children are welcome.

              Infant 0-2 year(s)
              Stay for free if using existing bedding.
              Baby cot/crib available upon request
              Children 3-4 year(s)
              Stay for free if using existing bedding.
              If you need an extra bed, it will incur an additional charge.
              Guests 5 years and older are considered as adults
              Must use an extra bed which will incur an additional charge.
              Others
              • When booking more than 5 rooms, different policies and additional supplements may apply.

              Some helpful facts

              Check-in/Check-out
              • Check-in from12:00
              • Check-out until12:00
              • Reception open until00:00
              Getting around
              • Airport transfer fee10 USD
              • Distance from city center10.8 km
              • Travel time to airport (minutes)15
              The property
              • Number of bars/lounges0
              • Number of floors4
              • Number of restaurants1
              • Number of rooms 10
              • Year property opened2014
              • Most recent renovation2014

              Reviews of City Grand Guest House from real guests

              Provided by verified guests of

              Agoda logo
              Room comfort and quality8.0
              Location6.7
              Cleanliness6.2
              Service6.2
              Value for money6.0
              Facilities4.9
              High score for Male City and Airport
              Rating
              9+ Exceptional (0)
              8-9 Excellent (1)
              7-8 Very Good (1)
              6-7 Good (2)
              <6 Below Expectation (4)
              Guest Type
              Room Type
              Language

              Show reviews that mention 

              Showing 8 verified guest comments
              12
              2.0
              Adnan from Malaysia
              Couple
              Deluxe Room
              Stayed 1 night in December 2017

              Very bad choice ”

              It was awful experience, too small room with small so called balcony with pathetic view of dirty Street, washroom without any toiletries, staff was so rude and unwelcoming, ac was not working properly and was making a loud noise, room walls were so thin that u can hear all nearby sounds that won't let u sleep peacefuly, bed and pillows were so hard, no proper facilities in the room. simply it should be very cheap in price but they r charging double then what they r providing

              Reviewed January 01, 2018

              Thank you very much for your good coment

              Responded April 14, 2018
              City Grand Guest House
              6.8
              Good
              MASAKI from Japan
              Solo traveler
              Deluxe Room
              Stayed 1 night in October 2017

              Good”

              The place is ok. Very close to bus stop of airport bus. The staff responded appropriately, it was nice.

              Reviewed October 16, 2017
              8.0
              Excellent
              Craig from United States
              Solo traveler
              Super Deluxe Room
              Stayed 1 night in September 2017

              Very good”

              The room is VERY basic. Booked a 1 bed / 2 adult room and was provided 2 bath towels, shampoo and shower gel big bottles (reused by guests) and 2 water bottles. No soap bar to wash hands or even hand towels. The shower and toilet are next to each other and no separation. Breakfast in the morning is awful but they at least tried. Each person received a juice, coffee, plate of eggs, fruit, toast and chicken sausage. You must let them know 1-2 days earlier your pick up or drop off needs from the airport or they will charge you / unaccomodate transportation. The staff was nice and room was clean. If you need a very basic place to stay 1 night it is fine, however, if you require anything more than basic or in Hulhumale more than 1 night, I wouldn't recommend.

              Reviewed September 28, 2017
              4.4
              Cherielaine from Philippines
              Group
              Deluxe Room
              Stayed 1 night in January 2017

              Receptionist's attitude was awful”

              The receptionist made a mistake and prepared only 1 room instead of the 2 rooms we had booked. He then tried to offer some really bad options to us which was unacceptable. Finally we agreed to just put an extra mattress in the 1 room that was properly prepared, but he was still very argumentative and had a really bad customer service attitude. We escalated to the manager and she was much more reasonable and understanding to talk to. She agreed to write in and refund us for the 2nd room since this was not prepared and used. She also apologized for the incident and said that she will discuss with her receptionist. This settled the matter, but it was just disappointing to be faced with that attitude after a long flight and on our first night (and first trip) to Maldives.

              Reviewed February 01, 2017

              Dear Cherielaine!!! Thank you and will keep in mind Thanks Ashva

              Responded April 21, 2017
              City Grand Guest House
              6.0
              Lo from Hong Kong SAR, China
              Family with young children
              Deluxe Room
              Stayed 1 night in December 2016

              Good for short stay”

              Transit before going to island resort, simple guesthouse, all staff are good and nice. Good for value especially simple breakfast included. However, they kept my baby's passport accidentally and we found it in the airport. They arranged a taxi to give us back and asked us for paying taxi fare. Eventually, they agreed to pay as this was not our mistake. Anyways, other than that, it is a good guesthouse.

              Reviewed December 12, 2016

              Dear hong kong!! Thank you Ashva

              Responded April 21, 2017
              City Grand Guest House
              12
              This is a popular property. Don't miss out!

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