7.4

Very good
/10
(305 reviews)See what guests said
Highly rated by guests – 81% would recommend
Highly rated by guests – 81% would recommend
Housekeeping9
Breakfast1
Internet1
See map

6.9

Good

Location rating score

Parking
Available
Popular landmarks
East Side Gallery 4.0 km
Berliner Fernsehturm 4.8 km
Berliner Dom 5.4 km
Pergamonmuseum 5.6 km
The Berlin Wall 6.0 km
Checkpoint Charlie 6.5 km
Topography of Terror 7.0 km
Brandenburg Gate (Brandenburger Tor) 7.0 km
The Holocaust Memorial - Memorial to the Murdered Jews of Europe 7.0 km
Reichstag Building 7.0 km
Nearby landmarks
Wellblechpalast 860 m
Polikum Fennpfuhl Mvz 870 m
Spielplatz Neustrelitzer Str. 8-22 1.1 km
Berliner-Kindl-Schultheiss-Brauerei 1.1 km
Flohmarkt Storkower Strasse 1.3 km
Stern-Apotheke 1.3 km
Storkower Strasse Railway Station 1.4 km
Judischer Friedhof Weissensee Cemetery 1.4 km
Habanos Smokers Lounge 1.4 km
Landsberger Allee Station 1.4 km
City Hotel Berlin East

"Personnel was really nice - all points to them!"

Joanna - March 23, 2019
Standard Double Room - Guestroom City Hotel Berlin East
 City Hotel Berlin East
 City Hotel Berlin East
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Free Wi-Fi

City Hotel Berlin East

Landsberger Allee 203, Lichtenberg, Berlin, Germany, 13055 - See map
Attention

This property is in high demand!

22 travelers have booked today.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Daily housekeeping

  • Blackout curtains

  • Room service [24-hour]

Your dates are popular among travelersUsers are booking a place in Berlin every 4 minutes on Agoda.com
Value for money7.7
Distance to city center8.00 km
Location rating6.9
Nearest airportBerlin Schönefeld Airport (SXF)
Distance to airport17.9 km

Rooms available at City Hotel Berlin East

Suite
...
  • Room size: 53 m²/570 ft²
  • Non-smoking
  • 1 double bed and 2 single b...
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Standard Double Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 single beds or 1 double b...
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Executive Suite
...
  • Room size: 100 m²/1076 ft²
  • Shower and bathtub
  • 2 single beds & 2 single be...
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Studio
...
  • Room size: 29 m²/312 ft²
  • Non-smoking
  • 2 single beds and 1 double ...
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Standard Triple Room
...
  • Room size: 29 m²/312 ft²
  • Shower and bathtub
  • 2 single beds and 1 double ...
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Business Double Room
...
  • Shower
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Single Standard
...
  • Shower
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Superior Double Room
...
  • Shower
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Business Room
...
  • Shower
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Superior Room
...
  • Shower
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Frequently asked questions

What time is check-in and check-out at City Hotel Berlin East?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to City Hotel Berlin East?

For those who wish to drive their own cars, City Hotel Berlin East has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 13 EUR per day. If you're looking for an easy way to get around Berlin with private transportation, the hotel can arrange taxi service.

Is breakfast offered at City Hotel Berlin East?

Start your mornings right, with the continental and buffet breakfast options offered at City Hotel Berlin East. There's an additional charge of 13 EUR for adults and 8 EUR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at City Hotel Berlin East?

City Hotel Berlin East features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and western. Dishes are served in a la carte and buffet during opening hours. Light meal like coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can business events be hosted at City Hotel Berlin East?

On-site venues and convenient event services make City Hotel Berlin East an ideal choice for hosting events such as seminars, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 220 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at City Hotel Berlin East?

City Hotel Berlin East does not permit smoking in any of its rooms or indoor areas.

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What people love about City Hotel Berlin East

  • 8.8

    Excellent
    Breakfast

    "Awesome breakfast."

    Sameer

    |

    August 23, 2018

  • 8.8

    Excellent
    Breakfast

    "Breakfast is rich."

    salvo

    |

    January 28, 2019

Property ranking|Compared to 1,687 Berlin properties
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Cheapest price score
Room size
34 sqm.
Room comfort score
6.4/10
Cleanliness score
7.9/10
Better than
97
%
of Berlin properties
Bigger than
95
%
of Berlin properties
Better than
87
%
of Berlin properties
Better than
84
%
of Berlin properties
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Overall rating:

7.4

Very good
305 reviews
Cleanliness
7.9
Facilities
6.8
Location
6.9
Read all reviews >
What travelers say they love:
Very kindly staff and clean room.
Jan from Netherlands
Couple
More about City Hotel Berlin East

More about City Hotel Berlin East

For travelers who want to take in the sights and sounds of Berlin, City Hotel Berlin East is the perfect choice. With its location just 8.00 km from the city center and 16 km from the airport, this 4-star hotel attracts numerous travelers each year. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks, such as Polikum Fennpfuhl Mvz, Flohmarkt Storkower Strasse, Habanos Smokers Lounge.

Simply put, all the services and amenities you have come to expect from GCH Hotel Group are right in the comfort of your own home. For the comfort and convenience of guests, the hotel offers 24-hour room service, daily housekeeping, taxi service, ticket service, 24-hour front desk.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find carpeting, mirror, smoke detector, internet access – wireless, air conditioning. The hotel offers an excellent variety of recreational facilities, including fitness center, massage, table tennis. Enjoy unparalleled services and a truly prestigious address at the City Hotel Berlin East.

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Most talked about facilities

Housekeeping

5 mentions

Breakfast

4 mentions

Internet

3 mentions

Food & Dining

1 mention

What they offer

8.8

Excellent
Cleanliness

"The room was nice, new and clean."

salvo

|

January 28, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Continental
Buffet

Restaurants on site

Grenzlos
No additional information available
New Orleans
No additional information available

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of City Hotel Berlin East from real guests

Provided by verified guests of Agoda
7.4
/
10
Cleanliness7.9
Facilities6.8
Location6.9
Room comfort and quality6.4
Service7.7
Value for money7.7
High score for Berlin
Rating
9+ Exceptional (23)
8-9 Excellent (26)
7-8 Very Good (34)
6-7 Good (15)
<6 Below Expectation (44)
Time of the year
Mar - May (23)
Jun - Aug (49)
Sep - Nov (38)
Dec - Feb (32)
Don't miss out!Users are booking a place in Berlin every 4 minutes on Agoda.com
All guests (305)
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Show reviews that mention 

Showing 142 verified guest comments
12345
9.6
Exceptional
Joanna from Finland
Solo traveler
room
Stayed 6 nights in March 2019

Interesting choice with possibilities”

First of all, think of what you want from Berlin. If you are mainly in the Eastern part, it is only 20 minutes per tram to Alexanderplatz and 20 min. to Simon-Dach-Kiez to another direction, so very good for that, and the trams run frequently. It is also a pretty nice walk towards Frankfurter Allee. Personnel was really nice - all points to them! Breakfast was really really good, wide choice of anything you would desire. With the newspaper that was my every day fun for about an hour at time ;) as I was on holiday with no rush! The only thing I was hoping for more, are the beds- it was okay, but could be a bit better in softness as this was a bit rough. Maybe these are the renovation-goal - hopefully at least! I loved the atmosphere in the room, nice pics from DDR and some of the east-flair. Very convenient. Will probably be back here!

Reviewed March 23, 2019

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Dear Joanna, Thank you for taking the time to write a review. We are very pleased that you enjoyed our stay in our house and you could enjoy your stay in our hotel. We would like to welcome you back soon in our house. Yours Marie Zeitz

Responded March 26, 2019
City Hotel Berlin East
9.7
Exceptional
Olaf from Canada
Couple
Standard Double Room
Stayed 6 nights in August 2015

Terrific Find”

location, staff, comfort

I highly recommend Grand City Hotel Berlin East ... Terrific for all ages

Reviewed August 30, 2015

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8.4
Excellent
AILEEN
Group
Standard Triple Room
Stayed 2 nights in May 2019

Awesome stay”

The name of the hotel was written as Grand City Hotel. and CITY HOTEL BERLIN is only written in small signage on the door qhich you will not notice! We didn't know that it was also part of Holiday Inn.

Reviewed May 12, 2019

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Dear Aileen, thank you very much for your feedback. We hope that you had a great stay in Berlin and it will be nice to welcome you again. Regards Marie Zeitz

Responded May 17, 2019
City Hotel Berlin East
9.3
Exceptional
LAW from Malaysia
Solo traveler
Standard Double Room
Stayed 2 nights in December 2015

Near to the Berlin City and easy to go by train.”

near to city and valua of money and has heater to dry the cloth

very convenient to go to Berlin. only the sound of siren is too frequent of because the hospital is near the hotel. At night the area is quiet.The hotel is clean and tidy

Reviewed January 14, 2016

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10.0
Exceptional
TEBOGO from South Africa
Couple
Standard Twin
Stayed 4 nights in December 2018

Exceptional”

Everything was as expected and better, access to public Transport (particularly to a Trump) which leads to any point in Berlin.

Reviewed December 27, 2018

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Dear TEBOGO, thank you for being our guest and for taking the time to leave one review. We hope, that you had a great stay and have seen a lot from Berlin. It will be nice to welcome you again on your next trip to Berlin. Regards Marie Zeitz

Responded January 02, 2019
City Hotel Berlin East
7.2
Very good
Samantha from United Kingdom
Couple
Stayed 5 nights in July 2017

A 3* Hotel at best.”

In short, we paid for a premium room in a 4* hotel and I've stayed in standard rooms in a 3* hotel which were better. The room:- Positives - It was clean and we were high enough up that there was next to no noise from the traffic below. Negatives - The pictures of the room were completely different to the room we stayed in. In the picture the room was bright and modern with laminate flooring and modern facilities. In fact, these pictures are of rooms they are currently renovating and ours was not one of these rooms. Not a major problem but rather disappointing and misleading. I paid for a premium room thinking we would get one of the nicer ones but they seem to be renovating from the ground up which seems strange to me as the higher up you stay the more expensive the room usually is. Our room was dark and dingy and looked like it hadn't been updated since the 70's with wood chip walls and a CRT TV. Facilities:- Positives - The beds were comfortable. Negatives - There was no fridge or bathroom scales and the shower was terrible. I'm not bothered about a mini bar but it would have been nice to have somewhere to keep a bottle of water cold. Also since there were no scales we couldn't check the weight of our luggage before heading off to the airport. Worst of all the temperature of the shower was not controlled very well at all. It frequently switched from very hot to too cold and it was nigh on impossible to get a good balance. Additionally, on the last morning of our stay, the water went off completely throughout the entire hotel so we had to leave for the airport without showering. Not nice. Staff: Positives - The receptionist was friendly and smiley enough. She didn't charge us for the 2 bottles of water we had drunk in our room (room temperature as there was no fridge) for the inconvenience of being without showers on the last morning. We ate in the hotel restaurant on our first night and the staff were great, very friendly and efficient. Negatives - Th

Reviewed July 26, 2017

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Dear Samantha, on behalf of the hotel, we thank you very much that you have taken the time to evaluate our hotel. We are very pleased to receive positive feedback, and on the other hand, we also pay great attention to the critical voices, as it is important for us to recognize and to eliminate it naturally vulnerabilities. We hope that we can welcome you again. Regards Marie Zeitz

Responded November 18, 2017
City Hotel Berlin East
6.8
Good
Min from Myanmar
Couple
Twin (non-refundable)
Stayed 2 nights in April 2019

Misleading the name”

The hotel is nice and clean. It is hard for us to find the name because there is no sign of City Berlin Hotel east. It is the Holiday Inn.

Reviewed April 23, 2019

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Dear Min, thank you very much for your review. We hope that you had a great stay and it will be nice to welcome you soon again. Regards Marie Zeitz

Responded April 29, 2019
City Hotel Berlin East
8.8
Excellent
salvo from Italy
Solo traveler
Single Standard
Stayed 2 nights in January 2019

Nice and clean, WiFi ok ”

The room was nice, new and clean. A big double room with a good internet WiFi connection. Breakfast is rich. The hotel is well connected with Alexanderplatz: use metro number 6

Reviewed January 28, 2019

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Dear Salvo, perfect, that you felt comfortable with us and had a pleasant stay. It will be great to welcome you again in your next trip to Berlin. Best regards your Marie Zeitz

Responded February 01, 2019
City Hotel Berlin East
7.6
Very good
LEIF from Sweden
Solo traveler
Standard Double Room
Stayed 4 nights in October 2016

A Hotel near Fennpfuhl Park”

This is a great hotel, little bit outside the city center. And there is public transportation that goes to Berlin's center. There are large rooms with double beds. The breakfast is very good at this.

Reviewed April 04, 2017

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Dear LEIF, perfect, that you felt comfortable with us and had a pleasant stay. It will be great to welcome you again in your next trip to Berlin. Best regards your Marie Zeitz

Responded November 18, 2017
City Hotel Berlin East
7.3
Very good
David from United Kingdom
Couple
Standard Double Room
Stayed 4 nights in January 2015

mini break”

value for money, clean, easy transport links

Nice clean hotel and very close to excellent transport links to city centre and airport. Room were to a good standard. However probably the most uncomfortable bed I have ever slept in and sadly this does impact on your holiday

Reviewed January 24, 2015

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8.3
Excellent
komtana from Thailand
Group
Standard Double Room
Stayed 1 night in March 2014

comfort and budget.”

good room, helpful staff, and nice facility

Altgough it is a big groups of 3 buildings and a bit confuse when you try to find check in lobby that use 1 lobby for multiple hotel check in. The way to elevator might lead you to wrong building. Other than that it is a nice comfortable hotel. You should provide more sign in the lobby to provent loss.

Reviewed April 11, 2014

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9.2
Exceptional
claire from United Kingdom
Couple
Double or Twin
Stayed 4 nights in February 2018

Great hotel especially for the money”

Was not disappointed! Staff were extremely helpful! Hotel was very tidy and clean and right beside trams! Was very pleased with this hotel

Reviewed February 27, 2018

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Dear guest, thank you very much for your feedback. We hope that you had a great stay in Berlin and it will be nice to welcome you again. Regards Marie Zeitz

Responded March 04, 2018
City Hotel Berlin East
6.0
Konstanze from Germany
Couple
Standard Room Double/Twin Bed
Stayed 3 nights in April 2019

Above average”

one of the cheaper Hotels which everyone seems to be able to afford. Very noisy guests, and to far away from the centre of Berlin. It is possible to stay for a few Euro more closer to the Alexander Platz. Disappointed overall

Reviewed April 26, 2019

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Dear Konstanze, we thank you very much that you have taken the time to evaluate our hotel. We are very pleased to receive positive feedback but we also paying attention to the critical voices, because it is important for us to improve continuously. We hope that we can welcome you again. Regards Marie Zeitz

Responded April 29, 2019
City Hotel Berlin East
9.2
Exceptional
Predrag from Serbia
Couple
Standard Double Room
Stayed 4 nights in January 2019

Exceptional”

Nice room, clean, everything works, stuff coming and cleaning everything every morning regardless if we need it or not. The hair dryer was not working, and it was fixed right away. The breakfast was exceptionaly good, with all kinds of different stuff for everyone's taste.

Reviewed January 21, 2019

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Dear Predrag, thank you for being our guest and for taking the time to leave one review. We hope, that you had a great stay and have seen a lot from Berlin. It will be nice to welcome you again on your next trip to Berlin. Regards Marie Zeitz

Responded January 30, 2019
City Hotel Berlin East
8.4
Excellent
Sanita from Latvia
Family with young children
Standard Double Room
Stayed 4 nights in December 2019

The location of the hotel was not very convenient. Breakfast was the same every morning, no variety.”

The location of the hotel was not very convenient. Breakfast was the same every morning, no variety. Hotel clean and responsive staff.

Reviewed December 15, 2019

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Dear Sanita, thank you for being our guest and for taking the time to leave one review. Our house is not located directly in the city center, but you can get to various central locations of our city in less than 30 minutes by public transport (bus, tram). Our reception staff will be happy to provide you with information. We hope, that you had a great stay and have seen a lot from Berlin. It will be nice to welcome you again on your next trip to Berlin. Regards Manja Uhlmann

Responded December 16, 2019
City Hotel Berlin East
4.8
Marianna from Poland
Couple
Standard Double Room
Stayed 2 nights in March 2017

Gym? Free wifi ? Nice people ? Don't even think about it”

The only good think about this place is that room was not bad, old fashioned, but clear. People at the reception NOT NICE. Wifi cost 5€. "Welcome" water 3,50€ so be careful cause the price is hidden on the piece of paper. In this price you can get way better hotels in Berlin.

Reviewed March 28, 2017

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Dear Marianna, we are sorry to read, that you was not to 100% satisfied with your stay. Please contact our colleagues at the reception to see how we can help you to feel comfortable in our hotel. It will be nice to welcome you again to show you our improvements. Best regards your Marie Zeitz

Responded November 18, 2017
City Hotel Berlin East
8.3
Excellent
Ivan from Russia
Couple
Standard Double Room
Stayed 3 nights in July 2015

Perfect chance to economise”

Purity, location

room service is very early and persistent, sometimes i was forced to hide in bathroom, all nude, to explain that i need to put on my clothes! Reception people are helpful but a little bit exhausted. No conditioner in room. Exept all that everything was nice.

Reviewed August 05, 2015

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5.6
Vlada from Germany
Solo traveler
Standard Double Room
Stayed 3 nights in October 2019

Above average”

The rooms and building itself are old and need renovation; in some parts of the room, the linoleum was rubbed off. There was mold in the bathroom. The duvet cover wasn't the right size for the duvet, so the duvet came off all the time that made sleeping not that comfortable. The duvet itself is old and not pleasant to sleep under, as well. There are no power sockets near the bed that in the 21st century is super inconvenient. There is no kettle, bathrobe, sleepers, or minibar in the room; what is from my experience is a must-have for a 4-star hotel. At the same time, the staff was friendly and willing to help with all questions It's definitely not a 4-star hotel, but it's a decent quality for a 2-3 star hotel that focused on an elderly audience.

Reviewed October 15, 2019

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Dear Vlada, thanks for taking the time to give us a feedback concerning your recent stay. Unfortunately, you didn’t enjoy it to 100 %. Therefore, we would like to apologize. We always take reviews as a reason to work on our service and quality. We will take a note of the mentioned aspects and will find a solution to work on these. It will be nice to welcome you again to show you our improvements. Best regards Manja Uhlmann

Responded October 18, 2019
City Hotel Berlin East
2.4
Quoc from Australia
Couple
Standard Double Room
Stayed 3 nights in December 2018

Rude staff. ”

My girlfriend and I stayed here and had a horrible experience. For starters, the place was difficult to find as the premises is actually under “Holiday Inn” not City Hotel Berlin East (another name to just take up an additional listing on Agoda). Secondly, the staff were incredibly rude and racist in assuming by partner and I (who are from Australia) cannot speak English all because of our asian heritage. Thirdly, every time we asked for directions to particular tours or destinations the staff would just make up some directions just to brush us off to avoid the fact that they have no idea. Fourthly, the bathroom had a horrible smell as if someone did their #2 and didn’t flush it for a month. We tried everything to fix up - we bought toilet spray from Netto, etc. and the smell still stayed. Overall, we were quite disappointed.

Reviewed December 08, 2018

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7.0
Very good
Sean from Ireland
Couple
Stayed 3 nights in February 2014

Great hotel yet deceiving, staff unhelpful also”

comfort, cleanliness, central location

Myself and my boyfiend were under the illusion that we would get a double bed, when we found 2 single beds we asked for a room with a double bed. The staff said there were no available rooms so I asked if I could talk to a manager. The staff member went away and came back claiming that there were rooms with double beds but that loud students stayed around those rooms and it would be a downgrade. The staff were unhelpful and rude. Other than that, the room was very nice. It was annoying to have to push the beds together, but the bathroom and room overall were very well laid out and really clean so was impressed with that. Also just a tram ride away from the centre of Alexandrplatz.

Reviewed March 04, 2014

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