City Hotel Berlin East
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7.3
Very good
/10
(202 reviews)See what guests said
See map
6.6
Good
Location rating score
Parking
Available
  • Gedenkstaette Berlin-Hohenschoenhausen1.89 km
  • East Side Gallery4.01 km
  • Alexanderplatz4.62 km
  • Museum Island5.41 km
  • The Berlin Wall5.57 km
  • Pergamonmuseum Museum5.58 km
  • Memorial of the Berlin Wall5.89 km
  • The Holocaust Memorial - Memorial to the Murdered Jews of Europe6.95 km
  • Brandenburg Gate (Brandenburger Tor)6.98 km
  • The Reichstag Building7.12 km
  • Free Wi-Fi

    City Hotel Berlin East

    Landsberger Allee 203, Lichtenberg, Berlin, Germany, 13055 - See map

    Don't miss out!

    5 travelers have booked today.

    "We ate in the hotel restaurant on our first night and the staff were great, very friendly and efficient."
    Samantha F. - July 26, 2017
    Very good cleanliness
    7.9 rating for cleanliness
    Very good service
    7.6 rating for service
    Good facilities on premise
    6.7 facilities on premise
    Good comfort
    6.4 room quality and comfort
    • Free Wi-Fi in all rooms!

    • Daily housekeeping

    • Room service [24-hour]

    • Bar

    • Fitness center

    Cheaper than 98% of all properties in Berlin in the last 24 hoursCompared to 2,401 Berlin properties at Agoda for various dates
    Property ranking|Compared to 2,401 Berlin properties
    See all rankings
    Cheapest price score
    Room size
    34 sqm.
    Room comfort score
    6.4/10
    Review score - United States
    2.4/10
    Better than
    98
    %
    of Berlin properties
    Bigger than
    97
    %
    of Berlin properties
    Better than
    91
    %
    of Berlin properties
    Better than
    91
    %
    of Berlin properties
    Value for money7.5
    Distance to city center8.00 km
    Location rating6.6
    Nearest airportBerlin Tegel Airport (TXL)
    Distance to airport12.7 km

    Rooms available at City Hotel Berlin East

    Suite
    Suite
    ...
    • Room size: 53 m²/570 ft²
    • Non-smoking
    • 2 single beds and 1 double ...
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 100 m²/1076 ft²
    • Shower and bathtub
    • 2 single beds or 2 single b...
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    Standard Double Room
    Standard Double Room
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 2 single beds or 1 double b...
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    Studio
    Studio
    ...
    • Room size: 29 m²/312 ft²
    • Non-smoking
    • 2 single beds and 1 double ...
    Enter dates to see prices
    Standard Triple Room
    Standard Triple Room
    ...
    • Room size: 29 m²/312 ft²
    • Separate shower/bathtub
    • 2 single beds and 1 double ...
    Enter dates to see prices
    Standard Double Room
    Standard Double Room
    ...
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      Standard Single Room (Single bed)
      Standard Single Room (Single bed)
      ...
      • Separate shower/bathtub
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      Superior Double Room
      Superior Double Room
      ...
      • Separate shower/bathtub
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      Business Double
      Business Double
      ...
      • Separate shower/bathtub
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      Run of House
      Run of House
      ...
      • Separate shower/bathtub
      Enter dates to see prices

      What people love about City Hotel Berlin East

      • 9.3
        Exceptional
        Cleanliness

        "The hotel is clean and tidy"

        LAW

        |

        January 14, 2016

      • 9.3
        Exceptional

        "At night the area is quiet"

        LAW

        |

        January 14, 2016

      • 8.8
        Excellent
        Breakfast

        "Awesome breakfast."

        Sameer

        |

        August 23, 2018

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      More about City Hotel Berlin East

      More about City Hotel Berlin East

      9.2
      Exceptional

      "Was very pleased with this hotel"

      claire

      |

      February 27, 2018

      An overview

      Show less

      Most talked about facilities

      Housekeeping
      5 mentions
      Breakfast
      4 mentions
      Internet
      3 mentions
      Food & Dining

      What they offer

      9.2
      Exceptional
      Staff 

      "Staff were extremely helpful!"

      claire

      |

      February 27, 2018

      View all reviews
      Show less

      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Food and dining

      Breakfast options

      Continental

      Restaurants on site

      Grenzlos
      No additional information available
      New Orleans
      No additional information available

      Nearby restaurants

      German cuisine
      German cuisine
      Vino Del. Sol
      640 m German, Italian, Mediterranean
      MIX Espresso Gourmet Cafe
      1.4 km German, International
      Pietschmanns
      1.6 km German
      American cuisine
      American cuisine
      Canteen 55
      1.7 km American, British, Fusion
      Burger & Pommes
      2.1 km American, Fast food
      GRILL by Boston
      2.1 km American, German
      European cuisine
      European cuisine
      Gaststatte "zum Gyorgy"
      1.4 km European, German, Hungarian
      Ristorante Oscar's
      1.4 km European, German, Italian
      Pizzeria Metro
      1.5 km European, Italian, Mediterranean

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Property's guest policies

      Show less

      Some helpful facts

      Show less

      What guests think of this property

      Overall rating
      7.2
      Very good
      From 3839 reviews
      Provided by verified guests of
      Agoda Reviews (202)Booking.com Reviews (3637)
      Rating via Agoda7.3
      /
      10
      Cleanliness7.9
      Facilities6.7
      Location6.6
      Room comfort and quality6.4
      Service7.6
      Value for money7.5
      High score for Berlin

      Most helpful reviews for City Hotel Berlin East

      Couple
      Stayed 2 nights in June 2019
      Standard Double Room
      Excellent8.0
      Nothing special, nothing bad either A bit remote location, at least 20 minutes by tram from Alexanderplatz. Nothing special if you ask me, although I didn't hate it either. I only chose it because it was cheap and it didn't disappoint me. It was clean and the room was nice.
      IoannisReviewed June 04, 2019
      Group
      Stayed 2 nights in May 2019
      Standard Triple Room
      Excellent8.4
      Awesome stayThe name of the hotel was written as Grand City Hotel. and CITY HOTEL BERLIN is only written in small signage on the door qhich you will not notice! We didn't know that it was also part of Holiday Inn.
      AILEENReviewed May 12, 2019
      Family with young children
      Stayed 3 nights in June 2019
      Standard Double Room
      Review score2.0
      Nothing i book in this hotel with agoda was proper and in place.I do not recommend anyone to book trips with agoda as i experienced big gap between what i paid for and what kind of circumstances, room condition and cleanness we recieved. The only thing which function ok, was restaurant serving breakfast.
      Turalfrom NorwayReviewed July 04, 2019
      Couple
      Stayed 3 nights in April 2019
      Standard Double Room
      Good6.0
      Above averageone of the cheaper Hotels which everyone seems to be able to afford. Very noisy guests, and to far away from the centre of Berlin. It is possible to stay for a few Euro more closer to the Alexander Platz. Disappointed overall
      Konstanzefrom GermanyReviewed April 26, 2019
      Solo traveler
      Stayed 6 nights in March 2019
      Standard Double Room
      Exceptional9.6
      Interesting choice with possibilitiesFirst of all, think of what you want from Berlin. If you are mainly in the Eastern part, it is only 20 minutes per tram to Alexanderplatz and 20 min. to Simon-Dach-Kiez to another direction, so very good for that, and the trams run frequently. It is also a pretty nice walk towards Frankfurter Allee. Personnel was really nice - all points to them! Breakfast was really really good, wide choice of anything you would desire. With the newspaper that was my every day fun for about an hour at time ;) as I was on holiday with no rush! The only thing I was hoping for more, are the beds- it was okay, but could be a bit better in softness as this was a bit rough. Maybe these are the renovation-goal - hopefully at least! I loved the atmosphere in the room, nice pics from DDR and some of the east-flair. Very convenient. Will probably be back here!
      Joannafrom FinlandReviewed March 23, 2019

      Reviews of City Hotel Berlin East from real guests

      Overall rating
      7.2
      Very good
      From 3839 reviews
      Provided by verified guests of
      Agoda Reviews (202)Booking.com Reviews (3637)
      Rating via Agoda7.3
      /
      10
      Cleanliness7.9
      Facilities6.7
      Location6.6
      Room comfort and quality6.4
      Service7.6
      Value for money7.5
      High score for Berlin
      Rating
      9+ Exceptional (14)
      8-9 Excellent (17)
      7-8 Very Good (28)
      6-7 Good (11)
      <6 Below Expectation (36)
      Time of the year
      Mar - May (23)
      Jun - Aug (33)
      Sep - Nov (34)
      Dec - Feb (16)
      All guests (202)
      All room types
      All languages
      Showing 106 verified guest comments
      12345
      8.0
      Excellent
      Ioannis
      Couple
      Standard Double Room
      Stayed 2 nights in June 2019

      Nothing special, nothing bad either ”

      A bit remote location, at least 20 minutes by tram from Alexanderplatz. Nothing special if you ask me, although I didn't hate it either. I only chose it because it was cheap and it didn't disappoint me. It was clean and the room was nice.

      Reviewed June 04, 2019

      Dear Ioannis, thank you very much for your feedback. We are pleased to read that you liked our price-performance ratio so much and that you had a pleasant stay. We would be delighted to have another visit from you. Your Marie Zeitz

      Responded June 06, 2019
      City Hotel Berlin East
      8.4
      Excellent
      AILEEN
      Group
      Standard Triple Room
      Stayed 2 nights in May 2019

      Awesome stay”

      The name of the hotel was written as Grand City Hotel. and CITY HOTEL BERLIN is only written in small signage on the door qhich you will not notice! We didn't know that it was also part of Holiday Inn.

      Reviewed May 12, 2019

      Dear Aileen, thank you very much for your feedback. We hope that you had a great stay in Berlin and it will be nice to welcome you again. Regards Marie Zeitz

      Responded May 17, 2019
      City Hotel Berlin East
      2.0
      Tural from Norway
      Family with young children
      Standard Double Room
      Stayed 3 nights in June 2019

      Nothing i book in this hotel with agoda was proper and in place.”

      I do not recommend anyone to book trips with agoda as i experienced big gap between what i paid for and what kind of circumstances, room condition and cleanness we recieved. The only thing which function ok, was restaurant serving breakfast.

      Reviewed July 04, 2019

      Hello Tural, Thank you very much for your stay and for the evaluation. We regret very much that your visit obviously did not meet your expectations. Nevertheless, we are of course grateful for any evaluation and criticism that will enable us to constantly improve our services for our guests. We are pleased that you enjoyed our breakfast service. Best regards Marcel Kübscholl, Resident Manager

      Responded July 05, 2019
      City Hotel Berlin East
      6.0
      Konstanze from Germany
      Couple
      Standard Double Room
      Stayed 3 nights in April 2019

      Above average”

      one of the cheaper Hotels which everyone seems to be able to afford. Very noisy guests, and to far away from the centre of Berlin. It is possible to stay for a few Euro more closer to the Alexander Platz. Disappointed overall

      Reviewed April 26, 2019

      Dear Konstanze, we thank you very much that you have taken the time to evaluate our hotel. We are very pleased to receive positive feedback but we also paying attention to the critical voices, because it is important for us to improve continuously. We hope that we can welcome you again. Regards Marie Zeitz

      Responded April 29, 2019
      City Hotel Berlin East
      9.6
      Exceptional
      Joanna from Finland
      Solo traveler
      Standard Double Room
      Stayed 6 nights in March 2019

      Interesting choice with possibilities”

      First of all, think of what you want from Berlin. If you are mainly in the Eastern part, it is only 20 minutes per tram to Alexanderplatz and 20 min. to Simon-Dach-Kiez to another direction, so very good for that, and the trams run frequently. It is also a pretty nice walk towards Frankfurter Allee. Personnel was really nice - all points to them! Breakfast was really really good, wide choice of anything you would desire. With the newspaper that was my every day fun for about an hour at time ;) as I was on holiday with no rush! The only thing I was hoping for more, are the beds- it was okay, but could be a bit better in softness as this was a bit rough. Maybe these are the renovation-goal - hopefully at least! I loved the atmosphere in the room, nice pics from DDR and some of the east-flair. Very convenient. Will probably be back here!

      Reviewed March 23, 2019

      Dear Joanna, Thank you for taking the time to write a review. We are very pleased that you enjoyed our stay in our house and you could enjoy your stay in our hotel. We would like to welcome you back soon in our house. Yours Marie Zeitz

      Responded March 26, 2019
      City Hotel Berlin East
      9.2
      Exceptional
      Predrag from Serbia
      Couple
      Standard Double Room
      Stayed 4 nights in January 2019

      Exceptional”

      Nice room, clean, everything works, stuff coming and cleaning everything every morning regardless if we need it or not. The hair dryer was not working, and it was fixed right away. The breakfast was exceptionaly good, with all kinds of different stuff for everyone's taste.

      Reviewed January 21, 2019

      Dear Predrag, thank you for being our guest and for taking the time to leave one review. We hope, that you had a great stay and have seen a lot from Berlin. It will be nice to welcome you again on your next trip to Berlin. Regards Marie Zeitz

      Responded January 30, 2019
      City Hotel Berlin East
      2.4
      Quoc from Australia
      Couple
      Standard Double Room
      Stayed 3 nights in December 2018

      Rude staff. ”

      My girlfriend and I stayed here and had a horrible experience. For starters, the place was difficult to find as the premises is actually under “Holiday Inn” not City Hotel Berlin East (another name to just take up an additional listing on Agoda). Secondly, the staff were incredibly rude and racist in assuming by partner and I (who are from Australia) cannot speak English all because of our asian heritage. Thirdly, every time we asked for directions to particular tours or destinations the staff would just make up some directions just to brush us off to avoid the fact that they have no idea. Fourthly, the bathroom had a horrible smell as if someone did their #2 and didn’t flush it for a month. We tried everything to fix up - we bought toilet spray from Netto, etc. and the smell still stayed. Overall, we were quite disappointed.

      Reviewed December 08, 2018
      7.2
      Very good
      Boshi from Singapore
      Business traveler
      Standard Double Room
      Stayed 1 night in May 2019

      Out of place”

      Need to take bus and train to the central. No food store or mini mart nearby.

      Reviewed May 26, 2019

      Dear Boshi, thank you for being our guest and for taking the time to leave one review. We hope, that you had a great stay and have seen a lot from Berlin. It will be nice to welcome you again on your next trip to Berlin. Regards Marie Zeitz

      Responded May 28, 2019
      City Hotel Berlin East
      8.0
      Excellent
      Banyat from Thailand
      Business traveler
      Standard Triple Room
      Stayed 2 nights in April 2019

      Value for money”

      Value for money

      Reviewed April 23, 2019

      Dear Banyat, Thank you for your feedback. We are pleased to read that you especially enjoyed our value for money so much and that you had a pleasant stay. We would be very pleased about a new visit from you. Yours Marie Zeitz

      Responded April 29, 2019
      City Hotel Berlin East
      10.0
      Exceptional
      Roman from Germany
      Solo traveler
      Double Room - Single Use
      Stayed 3 nights in November 2018

      Exceptional”

      very good

      Reviewed May 20, 2019

      Dear Roman, perfect, that you felt comfortable with us and had a pleasant stay. It will be great to welcome you again in your next trip to Berlin. Best regards your Marie Zeitz

      Responded May 27, 2019
      City Hotel Berlin East
      6.8
      Good
      Min from Myanmar
      Couple
      Standard Double Room
      Stayed 2 nights in April 2019

      Misleading the name”

      The hotel is nice and clean. It is hard for us to find the name because there is no sign of City Berlin Hotel east. It is the Holiday Inn.

      Reviewed April 23, 2019

      Dear Min, thank you very much for your review. We hope that you had a great stay and it will be nice to welcome you soon again. Regards Marie Zeitz

      Responded April 29, 2019
      City Hotel Berlin East
      7.2
      Very good
      Alex from Singapore
      Couple
      Standard Double Room
      Stayed 3 nights in March 2019

      good”

      good

      Reviewed March 21, 2019

      Dear Alex, thank you very much for your feedback. We hope that you had a great stay in Berlin and it will be nice to welcome you again. Regards Marie Zeitz

      Responded March 26, 2019
      City Hotel Berlin East
      8.3
      Excellent
      Ivan from Russia
      Couple
      Standard Double Room
      Stayed 3 nights in July 2015

      Perfect chance to economise”

      Purity, location

      room service is very early and persistent, sometimes i was forced to hide in bathroom, all nude, to explain that i need to put on my clothes! Reception people are helpful but a little bit exhausted. No conditioner in room. Exept all that everything was nice.

      Reviewed August 05, 2015
      8.3
      Excellent
      komtana from Thailand
      Group
      Standard Double Room
      Stayed 1 night in March 2014

      comfort and budget.”

      good room, helpful staff, and nice facility

      Altgough it is a big groups of 3 buildings and a bit confuse when you try to find check in lobby that use 1 lobby for multiple hotel check in. The way to elevator might lead you to wrong building. Other than that it is a nice comfortable hotel. You should provide more sign in the lobby to provent loss.

      Reviewed April 11, 2014
      8.0
      Excellent
      Branislav from Slovakia
      Business traveler
      Standard Triple
      Stayed 1 night in June 2018

      Ok”

      Ok

      Reviewed June 28, 2018

      Dear Branislav, thank you very much for your feedback. We hope that you had a great stay in Berlin and it will be nice to welcome you again. Regards Marie Zeitz

      Responded July 09, 2018
      City Hotel Berlin East
      9.3
      Exceptional
      LAW from Malaysia
      Solo traveler
      Standard Double Room
      Stayed 2 nights in December 2015

      Near to the Berlin City and easy to go by train.”

      near to city and valua of money and has heater to dry the cloth

      very convenient to go to Berlin. only the sound of siren is too frequent of because the hospital is near the hotel. At night the area is quiet.The hotel is clean and tidy

      Reviewed January 14, 2016
      8.8
      Excellent
      salvo from Italy
      Solo traveler
      Standard Single Room (Single bed)
      Stayed 2 nights in January 2019

      Nice and clean, WiFi ok ”

      The room was nice, new and clean. A big double room with a good internet WiFi connection. Breakfast is rich. The hotel is well connected with Alexanderplatz: use metro number 6

      Reviewed January 28, 2019

      Dear Salvo, perfect, that you felt comfortable with us and had a pleasant stay. It will be great to welcome you again in your next trip to Berlin. Best regards your Marie Zeitz

      Responded February 01, 2019
      City Hotel Berlin East
      10.0
      Exceptional
      TEBOGO from South Africa
      Couple
      Standard Twin
      Stayed 4 nights in December 2018

      Exceptional”

      Everything was as expected and better, access to public Transport (particularly to a Trump) which leads to any point in Berlin.

      Reviewed December 27, 2018

      Dear TEBOGO, thank you for being our guest and for taking the time to leave one review. We hope, that you had a great stay and have seen a lot from Berlin. It will be nice to welcome you again on your next trip to Berlin. Regards Marie Zeitz

      Responded January 02, 2019
      City Hotel Berlin East
      7.2
      Very good
      Samantha from United Kingdom
      Couple
      Stayed 5 nights in July 2017

      A 3* Hotel at best.”

      In short, we paid for a premium room in a 4* hotel and I've stayed in standard rooms in a 3* hotel which were better. The room:- Positives - It was clean and we were high enough up that there was next to no noise from the traffic below. Negatives - The pictures of the room were completely different to the room we stayed in. In the picture the room was bright and modern with laminate flooring and modern facilities. In fact, these pictures are of rooms they are currently renovating and ours was not one of these rooms. Not a major problem but rather disappointing and misleading. I paid for a premium room thinking we would get one of the nicer ones but they seem to be renovating from the ground up which seems strange to me as the higher up you stay the more expensive the room usually is. Our room was dark and dingy and looked like it hadn't been updated since the 70's with wood chip walls and a CRT TV. Facilities:- Positives - The beds were comfortable. Negatives - There was no fridge or bathroom scales and the shower was terrible. I'm not bothered about a mini bar but it would have been nice to have somewhere to keep a bottle of water cold. Also since there were no scales we couldn't check the weight of our luggage before heading off to the airport. Worst of all the temperature of the shower was not controlled very well at all. It frequently switched from very hot to too cold and it was nigh on impossible to get a good balance. Additionally, on the last morning of our stay, the water went off completely throughout the entire hotel so we had to leave for the airport without showering. Not nice. Staff: Positives - The receptionist was friendly and smiley enough. She didn't charge us for the 2 bottles of water we had drunk in our room (room temperature as there was no fridge) for the inconvenience of being without showers on the last morning. We ate in the hotel restaurant on our first night and the staff were great, very friendly and efficient. Negatives - Th

      Reviewed July 26, 2017

      Dear Samantha, on behalf of the hotel, we thank you very much that you have taken the time to evaluate our hotel. We are very pleased to receive positive feedback, and on the other hand, we also pay great attention to the critical voices, as it is important for us to recognize and to eliminate it naturally vulnerabilities. We hope that we can welcome you again. Regards Marie Zeitz

      Responded November 18, 2017
      City Hotel Berlin East
      3.6
      Robert from Denmark
      Couple
      Standard Double Room
      Stayed 2 nights in June 2017

      Very bad hotel”

      4 stars hotel but is not even 2.The staff was just ignored us didn t tell us anything about parking,wifi only if we ask.The room was very poor alot of dirty in the bathroom and drops of pee on the toilet,no minifridge(4 stars hotel).

      Reviewed June 09, 2017

      Dear Robert, on behalf of the hotel, we thank you very much that you have taken the time to evaluate our hotel. We are very pleased to receive positive feedback, and on the other hand, we also pay great attention to the critical voices, as it is important for us to recognize and to eliminate it naturally vulnerabilities. We hope that we can welcome you again. Regards Marie Zeitz

      Responded November 18, 2017
      City Hotel Berlin East
      12345
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      • Gedenkstaette Berlin-Hohenschoenhausen
      • Storkower Strasse Railway Station is within 1.36 km