2019

City Hotel

5-7 South Shaanxi Rd., Xintiandi and Huaihai Rd, Shanghai, China, 200020 - See map
Free Wi-Fi
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City Hotel

"I love to stay at this hotel when I'm in shanghai."

RAFFAELE - October 16, 2017

Superior Room - Bed City Hotel
Lobby City Hotel
Swimming pool City Hotel
See all 48 photos
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Popular landmarks
Moller Residence 20 m
Shiatzy Chen Shop 100 m
Shanghai Tang Shop 170 m
Mandarava Shop 210 m
Ye Huo Huwai Yingpin Dian Outdoor Shop 220 m
Shanghai Exhibition Center 300 m
Citizen Café 360 m
Maoming Road 390 m
Andrew James Art Gallery 400 m
Windows Bar 410 m
Nearby landmarks
Former French Concession 1.5 km
Shanghai Museum (Shanghai Bowuguan) 1.87 km
Nanjing Lu (Nanjing Road) 2.59 km
Yu Garden (Yuyuan) 3.01 km
The Bund (Wai Tan) 3.74 km
Oriental Pearl Tower 4.49 km
Shanghai Tower 4.77 km
Shanghai World Financial Center 4.97 km
Shanghai Disneyland 21.47 km
Zhujiajiao Ancient Town 40.21 km
8.1

Excellent

Location rating score

Inside city center
Popular neighborhood

This property is in high demand!

36 travelers have booked today.

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Fitness center
Swimming pool [indoor]
  • 750 meters to public transportation

  • Located in heart of Shanghai

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Air conditioning

Your dates are popular among travelersPopular destination! Properties in Shanghai are being booked every minute!
Value for money7.5
Distance to city center1 km
Location rating8.1
Nearest airportShanghai Hongqiao International Airport (SHA)
Distance to airport12.2 km

Rooms available at City Hotel

Deluxe Room
Deluxe Room
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds or 1 double b...
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Executive Room
Executive Room
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 double bed
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Limited Offer - Deluxe Double or Twin Room
Limited Offer - Deluxe Double or Twin Room
...
  • Room size: 23 m²/248 ft²
  • Shower and bathtub
  • 2 single beds
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Limited Offer - Executive Double or Twin Room
Limited Offer - Executive Double or Twin Room
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 2 single beds or 1 queen be...
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Executive Double or Twin Room
Executive Double or Twin Room
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 2 single beds or 1 double b...
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Deluxe Double or Twin Room
Deluxe Double or Twin Room
...
  • Room size: 23 m²/248 ft²
  • Shower and bathtub
  • 2 single beds or 1 double b...
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Executive Suite
Executive Suite
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 double bed
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Limited Offer - Superior Double or Twin Room
Limited Offer - Superior Double or Twin Room
...
  • Room size: 23 m²/248 ft²
  • Shower and bathtub
  • 2 single beds or 1 queen be...
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Superior Room
Superior Room
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 queen bed or 2 single bed...
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Superior Double or Twin Room
Superior Double or Twin Room
...
  • Room size: 23 m²/248 ft²
  • Shower and bathtub
  • 2 single beds or 1 queen be...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at City Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to City Hotel?

Parking is available for an additional charge.

What is the smoking policy at City Hotel?

City Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

See map
Explore the neighborhood

What people love about City Hotel

  • 7.2
    Very good
    Breakfast

    "Breakfast is buffet with a wide choice."

    Daniel

    |

    October 9, 2017

  • 8.0
    Very good
    Cleanliness

    "Price, service, food, clean, location."

    GOH

    |

    December 6, 2019

  • 8.0
    Very good

    "Ideal for family and business stay."

    Bee

    |

    April 10, 2019

Property ranking|Compared to 2,673 Shanghai properties
See all rankings
Cheapest price score
Review score - United States
8.1/10
Room comfort score
7.4/10
Location score
8.1/10
Better than
93
%
of Shanghai properties
Better than
93
%
of Shanghai properties
Better than
91
%
of Shanghai properties
Better than
90
%
of Shanghai properties
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Overall rating:
7.4
Very good
1,296 reviews
Cleanliness
7.5
Facilities
6.9
Location
8.1
Read all reviews >
What travelers say they love:
Hotel has great conditions, clean and tidy.
Daniel from Portugal
Solo traveler
More about City Hotel

More about City Hotel

Strategically located in the heart of Shanghai's business area, this luxury hotel provides guests easy access to public transportation, making it an excellent choice for both business travelers and leisure travelers. The property is just a short walk away from the Bund Museum and Shanghai Natural History Museum. Only 15 minutes away from Shanghai Airport, City Hotel offers elegantly designed guestrooms and a full range of luxuries with a magnificent view of People Square. An in-house restaurant serves a variety of dishes ranging from Cantonese to Japanese and local specialties, while hotel functions are fully equipped with modern facilities and internet access. Only a 10-minute walk to Shanxi Road Subway Station, guests at the hotel can simply make their way to attractions and experience Shanghai's nightlife. Superb hospitality and services can be expected to be found at City Hotel.

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Most talked about facilities

Housekeeping
33 mentions
Internet
26 mentions
Breakfast
22 mentions
Swimming Pool
16 mentions

What they offer

8.8
Excellent

"Highly recommend to stay in this hotel."

Alina

|

December 3, 2018

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

Restaurant
Cuisine:Chinese
Menu:Buffet

Nearby restaurants

Chinese cuisine
Chinese cuisine
MingXuan (HuaiHai)
50 m Chinese
Le Ge Restaurant
180 m Chinese
MingHao YuChi Seafood (JingAn)
220 m Chinese, Seafood
American cuisine
American cuisine
The Grumpy Pig
410 m American, Chinese, Japanese
Legends Bar & Restaurant
560 m American
Element Fresh Restaurant
640 m American, Asian, Chinese
Asian cuisine
Asian cuisine
Huang Ji Guilin Rice Noodles (WeiHai Road)
250 m Asian
Jin Lu
510 m Asian, Chinese
The Tandoor
510 m Asian, Halal, Indian

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of City Hotel from real guests

Overall rating
7.4
Very good
From 1296 reviews
8.1Location
7.5Cleanliness
7.3Room comfort and quality
Agoda Reviews (883)Booking.com Reviews (413)
Rating via Agoda7.4
/
10
Cleanliness7.5
Facilities6.9
Location8.1
Room comfort and quality7.4
Service7.3
Value for money7.5
High score for Shanghai
Rating
9+ Exceptional (66)
8-9 Excellent (106)
7-8 Very Good (215)
6-7 Good (118)
<6 Below Expectation (120)
Time of the year
Mar - May (170)
Jun - Aug (143)
Sep - Nov (195)
Dec - Feb (117)
Don't miss out!Properties in Shanghai are being booked every minute!
All guests (883)
All room types
All languages

Show reviews that mention 

Showing 625 verified guest comments
12345
9.3
Exceptional
KAR from Hong Kong
Business traveler
Superior Room
Stayed 2 nights in March 2013

an excellent business hotel”

convenient location, nice neigbourhood

As expected it is a very convenient location, walking distance to Portman (Shanghai Centre) where most foreign companies are. I like City Hotel for many reasons and most importantly is the convenience. The service was very efficient and this is important for business hotel. I didn't spend time here for lunch, dinner or drinks but the breakfast was surprisingly up to par. Obviously not comparable to 5-Star foreign run hotels but the buffet was just right for business traveller. I was extremely pleased to see an egg station! Only negative was my room being at the far end corner where wifi was not receiving well at all. My Skype call has to be done near to the room door, over there at the bed side was poorly connected and the desk has absolutely NO signal...

Reviewed March 11, 2013
8.0
Excellent
Michael from Canada
Solo traveler
Executive Room
Stayed 1 night in July 2016

A good stay in Shanghai”

I was living in China and went to Shanghai many times and tried different places. I searched on Agoda and found the City Hotel. I would have preferred to stay closer to a subway station and almost didn't book this one because it was a little further from a station that I usually like. I am glad I booked it though as it was a great 5 nights. The rooms were quiet and comfortable. I booked a non smoking room and floor and that was good for most of the time. There were still people smoking in the hallways and the area by the elevators with many no smoking signs around. Most of the front desk staff were good and the people at the concierge were very helpful. The pool was actually run by another company where the hotel guests were able to use but you need to bring a room towel. The area around the hotel was nice and not too crowded. It was between West Nanjing area and the Middle Huaihai Area both were a little walk but easily accessible. I would definitely stay there again.

Reviewed July 25, 2016
9.3
Exceptional
kathleen from United States
Solo traveler
Superior Room
Stayed 2 nights in April 2014

Great space to relax”

Location was great

My stay at the City Hotel was very nice. The hotel was clean and well equipped with all the essential items for my comfort.The location is superb in a beautiful area of town close to all sorts of attractions.Walking distance to the Big Bud tour stop and Nanjing rd for major shopping.The staff is friendly and very helpful and I had no problem with language.The in house restaurants are fabulous breakfast is very good with a wide variety of foods.80 RMB for all you can eat and the steak house is amazing.Overall I would say that this hotel deserves a top rating from me.

Reviewed April 14, 2014
9.0
Exceptional
Samantha from Singapore
Solo traveler
Executive Room
Stayed 3 nights in November 2010

Great location, room smaller than expected”

Easy 10-15 min walk to two metro stations, room very clean
Exec room was smaller than expected, service staff don't understand English

Good value for the location - easy access to Huaihai Road, Nanjing Road and metro stations on 2 different lines. We had free internet with the Exec Room and it was fast and reliable. Non-Mandarin-speaking guests may have problems with housekeeping and room service. They did not understand my request for an iron but did offer to come to the room and find out more. I liked the area around the hotel, with lots of small shops and eats. The HK restaurant next door and Shanghainese diner (for lack of better word) that sells pan-fried buns and noodles one block down before Starbucks is good.

Reviewed December 03, 2010
8.7
Excellent
Donald from United States
Couple
Superior Room
Stayed 2 nights in April 2014

Great location, attentive staff, comfort, value”

Value, location, cleanliness

City Hotel is very nicely located in Shanxi Road - a quiet, boutique and tree-lined main street, convenient to wherever you want to go in Shanghai. The staff was very helpful and pleasant, even obtaining tickets for us before we checked in and called from another city. They spoke excellent English. The room, though not luxury, is very well-equipped and extremely clean and well-kept. On the 21st Floor, it offered a terrific view of the city. The only downside was we were told that "for this room", presumably meaning an Agoda booked room, free internet wasn't included -- it would cost the equivalent of $10/day.

Reviewed May 02, 2014
8.3
Excellent
KULVINDER from United Kingdom
Solo traveler
Executive Room
Stayed 2 nights in January 2013

Great overall/Cost/Location/ but small rooms”

good

i stay @ this hotel each time i visit shanghai. the cost/room size/deal/ is best . good location. short walk to nanjing rd & close to huahai road bars & restaurants. many other hotels nearby . bigger rooms @ higher costs but less westerner friendly. or cheaper & very little english spoken. i need decent facilities for western travellor /english widely spoken & understood/ indoor pool/spa/ western steakhouse with draft beers. good business centre/fast broadband.

Reviewed January 28, 2013
9.0
Exceptional
Felicia from United States
Solo traveler
Superior Room
Stayed 2 nights in November 2014

lives up to its reputation”

food, location, price

City Hotel is located in Shanxi Road - a quiet, boutique and tree-lined main street, convenient to wherever you want to go in Shanghai. The staff was very helpful and pleasant, They spoke excellent English. The room, though not luxury, is very well-equipped and clean and well-kept, it offered a terrific view of the city.

Reviewed January 24, 2015
8.7
Excellent
DANIEL from United Kingdom
Solo traveler
Superior Room
Stayed 4 nights in January 2010

4 Nights at the city hotel”

Location and staff
Bathrooms need updating

From the moment I arrived at the city hotel I was greeted with a smile, the reception staff speak very good English and went out of their way to help me find locations on a map they provided. The rooms are fine fresh and clean the bathrooms look a little dated but clean all the same. On the 5th floor of the hotel there is a restaurant/bar that serves great food and a good atmosphere in the bar to relax and chat. I would return to this hotel on my next visit to shanghai for sure.

Reviewed January 20, 2010
8.0
Excellent
KULVINDER from United Kingdom
Solo traveler
Executive Room
Stayed 2 nights in August 2012

Great overall/Cost/Location/ but small rooms”

Good for western travellers

At moment undergoing big refurbishment but i visit shanghai often and always stay @ this hotel. Good location/ Prices & Facilities for westerners. I haver stayed @ all other local hotels: cheaper hotels have poor facilities or little english spoken( yan-an hotel cheaper but you get what you pay) Equatorial & Hilton better hotels/Bigger rooms but Twice the cost. Best get executive room @ City Hotel. Best overall costs Package. fast internet free for executive roons. Taking basic room & adding on internet/Breakfast etc actually costs more!!. Exec rooms allow free entry for swimming pool/Gym etc.

Reviewed August 13, 2012
8.0
Excellent
Margareta from Sweden
Business traveler
Superior Room
Stayed 6 nights in May 2011

Perfect location!”

The location and good value for money

This hotel is located right in the middle of Nanjing Lu and Huaihai Lu, which is a perfect place to stay in Shanghai. Appr. ten minutes walk each way. The hotel has a quite okey standard, but you can skip the breakfast and try Starbucks some minutes away. The rooms are small but functional and there is a gym and an indoor pool. The café in the lobby is far too expensive. The staff is polite and (almost) English talking. No noice around as far as I have experienced and I'v been staying here several times. Margareta Jonilson, freelance journalist, Sweden

Reviewed June 22, 2011
9.7
Exceptional
Todd from United States
Business traveler
Executive Room
Stayed 3 nights in August 2011

Not a complaint after maybe 20 stays at City Hotel”

Wifi,large bathroom, 4 or 5 blocks to Starbucks and a few more to subway, friendly staff

I have been traveling for business to Shanghai for several years and finally settled on City Hotel for every stay. Close to Bund and other areas of interest, nice shopping and stores a stones throw away. Try the dumplings just down the street. The ones friend in huge (3 feet across) steel bowl.

Reviewed August 29, 2011
8.0
Excellent
KULVINDER from United Kingdom
Business traveler
Executive Room
Stayed 2 nights in March 2012

good location/package/costs for western travellers”

good location/westerner friendley hotel

rooms are not big; average 25m2. costs+overall benefits mean i always stay here on business in shanghai. there are cheaper hotels but eg nowindows in room/slow internet/no english etc. this hotel has good english facilities/business centre/fast internet/good selection western food/bars/indoor pool+spa etc. other local hotels or less/nightly do not have good facilities & i have stayed @ all. hilton better but double+ costs. equatorial slightly better but costs much more. executive room is best night. draft beer in american type steakhouse 5thfloor. walking distance to nanjing rd west main shopping area.

Reviewed March 29, 2012
9.2
Exceptional
Delores from United States
Couple
Superior Room
Stayed 2 nights in July 2016

Great hotel for us...”

Every time in China or I Shanghai we stay at City Hotel. It is in a perfect location for us and we like to go to this familiar hotel each year or each time in Shanghai...it is like a second home to us!

Reviewed August 05, 2016
8.8
Excellent
Alina from Russia
Couple
Executive Room
Stayed 1 night in November 2018

Good choice”

It's a good hotel, not excellent but very good one. Very nice location, not far from subway station line 1, walkable to line 2. Around there are a lot of nice places to see. It's clean in the room, with nice view of the city. Had breakfast included just for one person, but could buy for the second one and was not expensive. Furniture is not very modern but it looked more old on the pictures compare to real life. Highly recommend to stay in this hotel. Try to book in advance to get better deals.

Reviewed December 03, 2018
8.0
Excellent
Ian from Canada
Solo traveler
Superior Room
Stayed 2 nights in November 2014

better than average chinese hotels”

Clean, comfortable, friendly

Good stay for the weekend in Shanghai. I hate how all the rooms in China are smoking rooms so City Hotel is great because there are some non-smoking rooms. It costs more than average Chinese hotel but it is better. Staff is friendly and when I complained that it was too hot and the window was sealed shut, they sent someone up to unlock the window. Bathroom was clean but drain was slow. Nothing's perfect. Top location for spending a weekend in Shanghai.

Reviewed November 24, 2014
10.0
Exceptional
kathleen from United States
Solo traveler
Superior Room
Stayed 3 nights in April 2015

Home away from home”

Customer service,location,clean and always get everything I need.

I have stayed at City hotel many times in the past 2 years. I never think about going else where. The service is always great the main staff speak English and are friendly and knowledgeable about the city where to go for the best food sight seeing and local events. The room service food is good and always served hot and fast. Location is great many places within walking distance for shopping food and local sights. The area is quiet and clean and offers great walking routes around the area.

Reviewed April 06, 2015
10.0
Exceptional
Joseph from United States
Business traveler
Superior Room
Stayed 1 night in September 2012

Nice hotel great location”

best value in Shanghai

Hotel is not so close to the subway but is walking distance to West Nanjing Road and Hueihai Road. Hotel is very clean, nice staff who speak English. Taxi access is easy. This hotel is easily best value for the money in shanghai area. 10 minutes taxi ride to Xintendi, Tienzhifang, Xujahuei, The Bund. Lot's of Westerners stays at this hotel. Bathroom is mid size but contemporary design. Very clean. Bed is comfortable.

Reviewed September 19, 2012
8.7
Excellent
Loretta from Canada
Group
Superior Room
Stayed 3 nights in September 2012

Good hotel and good services.”

Good location for travellers

I went to Shanghai with my husband and friends. We stayed at City Hotel. All of us like this hotel, nice hotel, good services and good location. I will choose this hotel again next time when I visit Shanghai.

Reviewed October 02, 2012
7.7
Very good
Tanita from Austria
Solo traveler
Stayed 5 nights in February 2013

Alright for short stay”

about 8 min to South Shaanxi Metro Station (line 1)

I spent a few days in City Hotel Shanghai. The location is close to the Metro, which makes it very easy to discover the city. There are also a lot of stores for shopping, a starbucks and a McDonald's (for those who care about it) along the way. The bathroom was of sufficient size and clean. I really liked the bed as it was quite big and soft. The view was alright. However, the room had a carpet floor with some bigger stains on it. They provide slippers (even new ones every day, if you remove them) but this something I did not appreciate. The TV had HBO, showing movies in english (only commercials between movies). The pool looks beautiful, but IT COSTS EXTRA. 100RMB (~12 Euro), I think every day. Internet in the room cost me 60RMB a day. Also FYI, I had to pay deposit of 300RMB per day) The breakfast consisted of a buffet, offering fruit, cereal, cheese, sausage and more warm, mainly western-style dishes. Hope this is helpful for you guys!

Reviewed March 07, 2013
7.0
Very good
KHIAN from Singapore
Business traveler
Executive Room
Stayed 5 nights in April 2012

Location not bad. ”

Some taxi drivers just couldnt find the way.

overall is not bad. apart from hotel under going major exterior renovation, the overall stay was ok. breakfast was just normal, dont expect fantastic ballroom serving or international spread of food. hotel staff speak english too. most of the time you may have to wait for quite a while for the hotel staff to get you a taxi. and also due to the hotel is located on a one way traffic, some taxi drivers just couldnt get a right turn in. you may have to end up walking a bit. rooms are ok, clean and no foul smell. you get free internet on executive rooms. walking distance to huaihai rd where all shopping and food joints are located.

Reviewed April 25, 2012
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