City Inn Hotel
Double Room - Bedroom City Inn Hotel
Lobby City Inn Hotel
Lobby City Inn Hotel
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7.4
Very good
/10
(50 reviews)See what guests said
See map
9.1
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
  • Purple Cane Tea Arts20 m
  • UO Superstore in Chinatown40 m
  • Purple Cane Tea House40 m
  • Ikopi40 m
  • Chinatown Liquor Shop50 m
  • Jalan Petaling70 m
  • The Warehouse100 m
  • Petaling Street Market110 m
  • Impressions120 m
  • Wet Market140 m
  • Free Wi-Fi

    City Inn Hotel

    No 11 Jalan Sultan, 50000 Kuala Lumpur, Chinatown, Kuala Lumpur, Malaysia, 50000 - See map
    "The hotel is ubicated in a perfect area, to many restaurant around and the Chinese market."
    gabriela - February 24, 2017
    Very good service
    7.5 rating for service
    Good cleanliness
    6.3 rating for cleanliness
    • 180 meters to public transportation

    • Located in heart of Kuala Lumpur

    • Free Wi-Fi in all rooms!

    • Daily housekeeping

    • Laundry service

    Property ranking|Compared to 13,144 Kuala Lumpur properties
    See all rankings
    Location score
    9.1/10
    Cheapest price score
    Room size
    58 sqm.
    Value for money score
    7.8/10
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    99
    %
    of Kuala Lumpur properties
    Bigger than
    97
    %
    of Kuala Lumpur properties
    Better than
    96
    %
    of Kuala Lumpur properties
    Value for money7.8
    Location rating9.1
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport16.0 km

    Rooms available at City Inn Hotel

    Double Room
    Double Room
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Triple Room
    Triple Room
    ...
    • Room size: 150 m²/1615 ft²
    • City view
    Enter dates to see prices
    Budget Double Room
    Budget Double Room
    ...
    • Room size: 13 m²/140 ft²
    • Shower
    • 1 double bed
    Enter dates to see prices
    Basic Triple Room
    Basic Triple Room
    ...
    • Room size: 14 m²/151 ft²
    • Shower
    • 3 single beds
    Enter dates to see prices
    Family 5 person
    Family 5 person
    ...
      Enter dates to see prices

      What people love about City Inn Hotel

      • 6.4
        Good
        Cleanliness

        "Good value for china town - larger room than normal and quite clean."

        Jenny

        |

        August 12, 2017

      • 7.6
        Very good
        Location

        "The place was located near the China town which is very convenient."

        Carla M.

        |

        August 18, 2017

      • 10.0
        Exceptional
        Staff 

        "The staff have been very nice and helpful."

        Diego

        |

        July 18, 2017

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      More about City Inn Hotel

      More about City Inn Hotel

      7.6
      Very good

      "Everything was clean and the WiFi connection was quite fast."

      Carla M.

      |

      August 18, 2017

      An overview

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      What they offer

      10.0
      Exceptional
      Staff 

      "The staff is very friendly and kind."

      Syasya

      |

      January 24, 2018

      Read more reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What to eat nearby

      American cuisine
      American cuisine
      Darabif
      850 m American
      Front Page Sports Bar & Grill
      1.1 km American, Bar, Pub
      Johnny Rockets Malaysia
      1.2 km American, Diner, Fast food
      Asian cuisine
      Asian cuisine
      Malaya Hainan Restaurant
      110 m Asian, Chinese
      Yum Cha Cafe
      140 m Asian, Cafe
      Crazy Crabs
      150 m Asian, Chinese, Malaysian
      Chinese cuisine
      Chinese cuisine
      Restoran Vegetarian Wan Fo Yuan
      70 m Chinese
      Koon Kee Wan Tan Mee
      190 m Chinese, Malaysian
      Nam Heong Chicken Rice
      200 m Chinese, Malaysian

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Property's guest policies

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      Some helpful facts

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      Announcements

      From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

      Reviews of City Inn Hotel from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (50)
      7.4
      /
      10
      Cleanliness6.3
      Facilities6.2
      Location9.1
      Service7.5
      Value for money7.8
      Rating
      9+ Exceptional (3)
      8-9 Excellent (4)
      7-8 Very Good (3)
      6-7 Good (6)
      <6 Below Expectation (7)
      Time of the year
      Mar - May (5)
      Jun - Aug (10)
      Sep - Nov (3)
      Dec - Feb (5)
      All guests (50)
      All room types
      All languages
      Showing 23 verified guest comments
      12
      7.2
      Very good
      Normah from Malaysia
      Solo traveler
      Double Room
      Stayed 1 night in August 2019

      Dirty sheets with stains”

      It's location is strategic. Price is very good. The interior is nice too. Its just that the bedsheet and towels are worn out and stained. The bedsheet stain looked fresh..

      Reviewed September 17, 2019
      5.6
      Marjorie from Philippines
      Family with young children
      Family 5 person
      Stayed 1 night in June 2019

      Ok for budget traveller but not for family. Very near Pasar Seni station”

      The location is good, its very near the Pasar Seni station, Petaling St. Etc. If you're on a budget, this is ok but if traveling with family.. I dont recommend because they dont have the basics like electric kettle per room etc. Somehow dark also inside the room because of the insufficient lightings.

      Reviewed June 16, 2019
      6.8
      Good
      Rhia
      Group
      Triple Room
      Stayed 1 night in June 2019

      Good”

      The place is close to chinatown. Good place for the price.

      Reviewed June 15, 2019
      4.8
      mari-karr from Singapore
      Group
      Triple Room
      Stayed 2 nights in April 2019

      Near to mrt”

      Pros: near mrt, chinatown Cons: facility so small, dirty toilet, smelly beddings, i requested on the first night to change everything, too obvious that they didnt change the bed sheets pillowcases blankets and towel, still smelled the previous occupants sweat all over. Infairnes to the staff they changed it , however the sheets were torn. I hope the management will look into their beddings it all need to change.

      Reviewed April 22, 2019
      6.8
      Good
      ALVIN from Malaysia
      Group
      Family 5 person
      Stayed 1 night in March 2019

      Everything was okay except cleanliness”

      Check in process is fast. No deposit required, room with towels. Room cleanliness is poor, found small insects around the room. The rest was okay. Location is very good, less than 2 minutes walk to MRT Pasar Seni. If you’re under budget, the room is good.

      Reviewed March 25, 2019
      4.0
      Ng from Malaysia
      Couple
      Double Room
      Stayed 1 night in March 2019

      Totally unhygienic, old and spooky!!”

      The room was dirty, blankets were not cleaned as they still have the cigarette smell on them. Toilet bowl is dirty with stains. The extreme moment was when I left my toothpaste on the sink before I went out, and the moment I came back, my toothpaste was surrounded by tens of mini cockroaches that really freaked me out. Besides, the air that came out from the air-conditioner smells bad. The room has a smell which like never cleaned before. Pillows and bed feels bad and not comfortable to lie down at all. It was extremely bad until I had to made a decision to change to another hotel at 11pm.

      Reviewed March 18, 2019
      8.4
      Excellent
      Ash from Malaysia
      Family with young children
      Triple Room
      Stayed 1 night in January 2019

      Good service ”

      Is nice to stay here. Very near to Chinatown n LRT pasar seni.

      Reviewed January 13, 2019
      8.0
      Excellent
      Lâm from Vietnam
      Group
      Basic Triple Room
      Stayed 1 night in July 2018

      quite a nice place to stay”

      if u dont mind the stairs and u look for a place to stay near tourist attractions, then this is the place to be. Near Merdeka square, Central Market and MRT station to go to KLCC. Highly recommended it

      Reviewed July 13, 2018
      10.0
      Exceptional
      Syasya from Malaysia
      Couple
      Double Room
      Stayed 2 nights in January 2018

      Clean and friendly!”

      I was not expecting more (since I paid very cheap for 2 nights compared to other hotels) but it was worth it! The rooms are very clean and I like the toilet the most. Just do not have a mirror in it but that's not a big deal. The staff is very friendly and kind. Any request will be assisted immediately. In conclusion, I am very satisfied!

      Reviewed January 24, 2018
      3.2
      neha from India
      Couple
      Double Room
      Stayed 1 night in September 2017

      Not worth my money !!”

      The hotel bed is dirty,dirty bedsheet,and the door was in pathetic condition,we were not even able to lock it properly at night,seems like the room got repaired ages back,Dont waste your money,you have many other options on the same location.

      Reviewed September 21, 2017
      7.6
      Very good
      Carla from Philippines
      Group
      Basic Triple Room
      Stayed 1 night in August 2017

      Nice stay. ”

      Stayed for just a night. Everything was clean and the WiFi connection was quite fast. The place was located near the China town which is very convenient. However, the air conditioning in the room isn't working properly and the staff looks scary.

      Reviewed August 18, 2017
      6.4
      Good
      Jenny from Germany
      Couple
      Double Room
      Stayed 2 nights in July 2017

      Good”

      Good value for china town - larger room than normal and quite clean. Would return.

      Reviewed August 12, 2017
      10.0
      Exceptional
      Diego from Italy
      Couple
      Budget Double Room
      Stayed 1 night in July 2017

      Amazing staff and a great room”

      We have been once before and then we came back for a night to the hotel. The staff have been very nice and helpful. The room very comportable and with a/c. We wanted to eat pizza so the staff let us use their phone to order it. Highly recommend this hotel as it's near to the train and also to the free buses !

      Reviewed July 18, 2017
      2.8
      marion from France
      Couple
      Double Room
      Stayed 1 night in March 2017

      Worst night in malaysia ”

      Worst night ever. Got a room who didn t been clean at all. Even the sheets of the bed where from the last people. A table in the room full of broken glass. Butts of cigarettes on the floor and hairs everywhere. Same in the shower. So we ask to change room. The guys show us 2 others rooms who were even worst that the first one. We ask for a refound but was paid with agoda so not possible. We sleept in the room with our shower towel. It would had worth better to sleep in the street with the guys playing music in front of the hotel.

      Reviewed March 06, 2017
      10.0
      Exceptional
      gabriela from Argentina
      Couple
      Double Room
      Stayed 1 night in December 2016

      Excellent ”

      We highly recommend this place. The staff was great, very friendly and helpful. The room was very quiet and very clean. Everything works excellent. The hotel is ubicated in a perfect area, to many restaurant around and the Chinese market.

      Reviewed February 24, 2017
      6.0
      Deborah from Italy
      Group
      Basic Triple Room
      Stayed 2 nights in January 2018

      Carino ”

      Posizione molto comoda, vicino alla metro, anche molto facile da trovare a due passi da chinatown! camere piccole ma abbastanza pulite. Non si può chiedere di più per quel prezzo!

      Reviewed January 15, 2018
      8.8
      Excellent
      hirokazu from Japan
      Solo traveler
      Double Room
      Stayed 1 night in April 2019

      この値段なら納得。”

      値段なりですがエアコン、ホットシャワー、Wi-Fi、テレビと揃っててスタッフも親切でした。 パサールセニ駅とエアポートバス乗り場に近いので便利です。

      Reviewed April 22, 2019
      4.8
      Toshio from Japan
      Solo traveler
      Double Room
      Stayed 1 night in November 2018

      他をあたったほうがいいです”

      寝ることはできます。ただし、清潔感なしと心得ないとダメで強い精神力をもってないと、つらいですよ。窓がない部屋、エアコンはあるが蜘蛛の巣がはっているし、ダクトから汚れた水滴が落ちてくる。トイレとシャワー室も同様に水滴が天井から常時落ちてくる。シーツも新しくないです。

      Reviewed November 05, 2018
      8.8
      Excellent
      Pinthudit from Thailand
      Couple
      Budget Double Room
      Stayed 1 night in September 2018

      ทำเลที่ตั้ง สตาฟ”

      ข้อดีคือ เดินทางสะดวกมากทั้งจากรถไฟฟ้า 3สาย รถเมล์ฟรีgokl และสามารถเดินไปที่เที่ยวต่างๆได้ง่าย สตาฟมีความเป็นกันเองและยิ้มแย้มตลอด ได้เช็คอินก่อนเวลา และฝากกระเป๋าตอนหลังเช็คอินได้ด้วย ข้อเสียคือ ห้องอาจจะคับแคบไปนิดแต่คุ้มกับราคาคืนละประมาณ 500 บาท

      Reviewed September 24, 2018
      6.4
      Good
      yijing from China
      Couple
      Double Room
      Stayed 3 nights in August 2017

      超多蟑螂”

      位置好,就在茨厂街门口。但是!1.没有电梯。搬行李要累死。2.入住当天就打死六只大蟑螂,无数小蟑螂。感觉住了蟑螂窝。身为大陆北方人简直被吓死!第二天醒来行李箱上爬着蟑螂,洗手间我的牙刷上爬着蟑螂!跟前台要了杀虫剂,给他们杀了两天的蟑螂,感觉要被毒死。入住体验太差了!房间设施陈旧各种死角,绝对藏了不少灰尘细菌虫子。当初为了省钱咬牙订了,可住了后真心后悔。差不多价格的多加几十,就可以住的像个人样,何必住蟑螂窝呢

      Reviewed August 26, 2017
      12
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      City Inn Hotel
      |Very good 7.4
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      • Exceptional location
      • Sri Maha Mariamman Temple
      • LRT Train Station - Pasar Seni is within 0.21 km