City Lodge Hotel Grandwest Cape Town
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City Lodge Hotel Grandwest Cape Town

GrandWest Casino & Entertainment World, off Jakes Gerwel Drive, Goodwood, Greater Northern Suburbs, Cape Town, South Africa, 7475
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    Interior view City Lodge Hotel Grandwest Cape Town
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     City Lodge Hotel Grandwest Cape Town

    City Lodge Hotel Grandwest Cape Town Reviews

    8.7
    Excellent
    /10
    (199 reviews)See what guests said
    9.6
    Exceptional

    "Very friendly staff and a good location"

    Steve

    -

    December 31, 2018

    8.9
    Excellent cleanliness
    Recommended by 94% of guests

    Things you’ll love about City Lodge Hotel Grandwest Cape Town

    Things you'll love

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Bar

    Exceptional
    Location
    9.0
    See map
    Exceptional location
    Popular
    Nearby
  • Heart of Cape Town Museum8.12 km
  • Old Biscuit Mill8.62 km
  • Victoria and Alfred Waterfront11.61 km
  • District 6 Museum11.71 km
  • South African Jewish Museum12.23 km
  • Table Mountain13.37 km
  • Bloubergstrand15.42 km
  • Clifton Beach15.92 km
  • Boulders Beach32.13 km
  • Cape Point & the Cape of Good Hope Nature Reserve37.91 km
  • Value for money8.3
    Location rating9.0
    Nearest airportCape Town International Airport (CPT)
    Distance to airport7.2 km

    Rooms available at City Lodge Hotel Grandwest Cape Town

    8.5
    Excellent
    Room comfort & quality
    Double 1
    Double 1
    ...
    • Room size: 20 m²/215 ft²
    • Garden view
    • 1 queen bed
    Enter dates to see prices
    Double
    Double
    ...
    • Room size: 20 m²/215 ft²
    • Garden view
    • 1 double bed
    Enter dates to see prices
    Double Room - Non-Smoking
    Double Room - Non-Smoking
    ...
    • Room size: 20 m²/215 ft²
    • Garden view
    • 1 double bed
    Enter dates to see prices
    Double - Non-Smoking
    Double - Non-Smoking
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Non-Smoking Double Room
    Non-Smoking Double Room
    ...
    • Room size: 20 m²/215 ft²
    • Garden view
    • 1 double bed
    Enter dates to see prices
    Double Room
    Double Room
    ...
    • Room size: 20 m²/215 ft²
    • Garden view
    • 1 double bed
    Enter dates to see prices
    Twin
    Twin
    ...
    • Room size: 20 m²/215 ft²
    • Garden view
    • 1 double bed
    Enter dates to see prices
    Twin - Non-Smoking Room
    Twin - Non-Smoking Room
    ...
    • Room size: 20 m²/215 ft²
    • Garden view
    • 2 single beds
    Enter dates to see prices
    Twin - Non-Smoking
    Twin - Non-Smoking
    ...
    • Room size: 20 m²/215 ft²
    • Garden view
    • 2 single beds
    Enter dates to see prices
    Suite - Non-Smoking
    Suite - Non-Smoking
    ...
    • Room size: 20 m²/215 ft²
    • Garden view
    Enter dates to see prices
    Have a question for City Lodge Hotel Grandwest Cape Town?

    What people love about City Lodge Hotel Grandwest Cape Town

    • 8.4
      Excellent

      "Staff extremely friendly and helpful."

      Marion

      |

      November 22, 2018

    • 9.2
      Exceptional

      "The staff were very friendly and helpful."

      Emily

      |

      April 28, 2017

    • 9.2
      Exceptional

      "The facility were clean and comfortable."

      Emily

      |

      April 28, 2017

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    More about City Lodge Hotel Grandwest Cape Town

    More about City Lodge Hotel Grandwest Cape Town

    9.2
    Exceptional

    "We had come to watch a show and the location of City Lodge i..."

    Paula

    |

    January 24, 2018

    An overview

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    What they offer

    10.0
    Exceptional

    "Very comfortable and clean lovely decor"

    Christine

    |

    August 23, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Announcements

    The swimming pool will be temporarily closed due to water restrictions until further notice.

    Reviews of City Lodge Hotel Grandwest Cape Town from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (199)
    8.7
    /
    10
    Cleanliness8.9
    Facilities8.5
    Location9.0
    Room comfort and quality8.5
    Service8.8
    Value for money8.3
    All languages
    All guests (199)
    All room types

    Show reviews that mention 

    Showing 95 verified guest comments
    12345
    10.0
    Exceptional
    Dimtcho from South Africa
    Couple
    Twin - Non-Smoking Room
    Stayed 1 night in May 2019

    Very nice, tastefully decorated, modern and clean hotel. ”

    The only bad thing is the thin walls. If you happened to have a noisy late night neighbor, who loves to talk loud or listen to TV, you might not get good night sleep.

    Reviewed May 18, 2019
    7.6
    Very good
    Fiona
    Group
    Double Room
    Stayed 2 nights in April 2019

    Staff were not very understanding.”

    When booking on Agoda we specified that we would like a non-smoking room with twin beds. On arrival we were told that there were no rooms with these specifications available and that we were booked in a smoking room with a double bed. After showing the staff that we had specified, they told us that the hotel is only notified on the day of the booking. This makes no sense as hotels do fill up in advance. We were then told that we could come back the next day to see if there were any cancellations. Later that day I was contacted by the hotel and was told that they had a cancellation. We then rushed back to the hotel and I was extremely grateful to the hotel for solving the problem. After being told that our new room was up one flight of stairs with heavy bags we jokingly said “Are you kidding me?” To which the staff member at reception replied, “Well you wanted the room.” I thought this comment was cold and unnecessary, seeing as this was the room we had asked for on the first place.

    Reviewed April 28, 2019
    8.8
    Excellent
    Jatin from India
    Business traveler
    Double - Non-Smoking
    Stayed 4 nights in February 2019

    Stay. Location. Entertainment. FUlLL PACKAGE.”

    I stay here quiet regularly as my workplace is a short drive from here. But my reason for staying here is the FULL PACKAGE - hotel room, food, entertainment - THEY GOT EVERYTHING. Room size ia good and the bed is comfort is excellent. The bathroom is also a good size. Never had breakfast here, but it seemed good. There is ample of parking in the complex. This hotel is located in the same complex as grand west casino which has restaurants, bars, cinema and ofcourse casino. So one can nevee get bored here. The hotel has a pool was seemed unfunction due to water shortage in cape town. I will surely come and stay here again.

    Reviewed February 13, 2019
    9.6
    Exceptional
    Thuersam from Switzerland
    Couple
    Twin - Non-Smoking Room
    Stayed 2 nights in December 2018

    Nice place to stay for a couple of days. ”

    Nice hotel, very clean and friendly staff. City Lodge group hotels show an increadible consistency in value for money, cleanliness and service. Have been staying in multiple places of the group over the past 15 years - and always very satisfied.

    Reviewed December 27, 2018
    10.0
    Exceptional
    Ivan from South Africa
    Couple
    Twin - Non-Smoking Room
    Stayed 1 night in November 2018

    Exceptional”

    As always, City Lodge provides the best value for service and an a very amenable and wonderful staff. However, for future bookings, include breakfast, maybe cheaper with the booking. Safety is of no concern.

    Reviewed November 27, 2018
    8.8
    Excellent
    Judy from South Africa
    Solo traveler
    Twin - Non-Smoking
    Stayed 3 nights in April 2019

    Figureskating competition”

    Perfect location for easy access to the ice rink for my daughter who was competing. The staff are friendly, helpful and very accommodating. Overall, another good stay for both of us.

    Reviewed April 08, 2019
    8.0
    Excellent
    Robert from South Africa
    Business traveler
    Twin - Non-Smoking
    Stayed 1 night in February 2019

    Very good”

    Ideal location, but the rooms needs a revamp

    Reviewed April 05, 2019
    10.0
    Exceptional
    Vimal from South Africa
    Couple
    Double 1
    Stayed 1 night in March 2019

    Efficient hotel and well located”

    Hotel is quick to access from the airport. and provides a good stay

    Reviewed March 24, 2019
    9.6
    Exceptional
    KRISTHINE from Philippines
    Couple
    Non-Smoking Double Room
    Stayed 6 nights in October 2016

    Awesome stay”

    We were able to stay here for a week! Its a good and very homey hotel. Its The location is very good considering that our conference venue is a 5 min walk from City lodge. The room are not that big yet its very comfy. The sheets , towels are always fresh.

    Reviewed October 20, 2016
    10.0
    Exceptional
    Duncan from South Africa
    Couple
    Twin
    Stayed 3 nights in January 2019

    Exceptional”

    I wish for newly wedds they could prepare a minor romantic bed for the couple

    Reviewed May 07, 2019
    10.0
    Exceptional
    Candice from Australia
    Group
    Double 1
    Stayed 3 nights in April 2019

    Amazingly Friendly Staff, Very Clean Amenities”

    Thank you so much to the amazing staff at CityLodge - you were all so kind and helpful, and you made our stay so comfortable and easy! I will definitely be returning to stay here :-D

    Reviewed April 30, 2019
    9.6
    Exceptional
    CARLA
    Solo traveler
    Double Room
    Stayed 1 night in April 2019

    Exceptional”

    attention to detail excellent. all staff very friendly. seemed that they really wanted to make it a positive experience.

    Reviewed April 27, 2019
    9.2
    Exceptional
    Francois from South Africa
    Couple
    Double Room - Non-Smoking
    Stayed 1 night in August 2018

    ALWAYS A PLEASURE”

    Comfortable to sleep over at Grandwest City Lodge if attending a show. The assortment of dishes at breakfast buffet was less than with previous visits and therefore a disappointment. Other than that the staff was very friendly as only Cape Townians can be!

    Reviewed August 09, 2018
    9.6
    Exceptional
    Barry from Australia
    Business traveler
    Twin - Non-Smoking Room
    Stayed 1 night in February 2019

    Excellent value ”

    Great staff

    Reviewed February 13, 2019
    10.0
    Exceptional
    Karen from South Africa
    Couple
    Twin - Non-Smoking Room
    Stayed 1 night in December 2018

    Hospitality at it's best”

    We only stayed overnight but it was a lovely stay and we had no complaints. Thank you for very good service from reception.

    Reviewed December 24, 2018
    7.2
    Very good
    Ig from South Africa
    Solo traveler
    Twin - Non-Smoking Room
    Stayed 2 nights in January 2019

    A bit expensive”

    Hotels in SA gets too expensive to stay more than 2 or 3 days, it is a pity as this was a nice hotel close to all places i wanted to go. So sorry City Lodge this was my last visit and the reason is you are too expensive.

    Reviewed January 28, 2019
    10.0
    Exceptional
    Cornelia
    Family with young children
    Twin - Non-Smoking Room
    Stayed 2 nights in April 2019

    Exceptional”

    the staff are friendly and will assist you with anything; I love the location of the city lodge

    Reviewed April 20, 2019
    8.4
    Excellent
    Penelope from South Africa
    Family with teens
    Twin - Non-Smoking Room
    Stayed 1 night in March 2019

    Excellent”

    At the casino, and easy to uber to the city. Plenty entertainment in the casino complex.

    Reviewed March 17, 2019
    8.0
    Excellent
    Mark
    Business traveler
    Twin - Non-Smoking Room
    Stayed 4 nights in March 2019

    Great hotel”

    Great hotel breakfast was super

    Reviewed March 10, 2019
    8.4
    Excellent
    Noleen from South Africa
    Couple
    Twin - Non-Smoking Room
    Stayed 1 night in February 2019

    Excellent”

    STAFF VERY FRIENDLY AND HELPFUL. HOTEL IS CLEAN WITH GOOD FACILITIES. THANKS FOR THE STAY !

    Reviewed February 25, 2019
    12345
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    City Lodge Hotel Grandwest Cape Town
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    • Exceptional location
    • Heart of Cape Town Museum