
City Lodge Hotel Waterfall City Johannesburg
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Midrand part of Johannesburg, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Apartheid Museum. Rated with 3 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.
Airport transfer
Car park
Shuttle service
Free Wi-Fi in all rooms!
Luggage storage
Great stay for business”
Hi There, Hotel is placed well. Close to Mall of Africa and surrounding areas. I worked from the hotel room for 3 days. The wifi was effective. The restaurant had a decent variety on the Menu. The breakfast was well protected in these covid times. Each part was prepacked and you could eat as much as you like. I would suggest to make this standard to reduce waste. An added plus was that the hotel room had a decent size balcony which is rare in standard hotels these.
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5 Star Service”
Hotel staff was very friendly. Rooms are fresh and clean.
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Great stay. ”
The room was okay . Would have appreciated water in the room. Had to buy own water. Bed was comfortable and clean
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Mr. BP Gumede”
I would like to compliment the General Manager Cindy Ferreira for being hands on and highly observant to what's going on the hotel floor. I had an emergency that needed me to connect to an urgent work meeting on a Covid related matter and she offered me a temporal space for privacy. For me, this was outstanding service. Keep it up
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Dear Mr. Gumede, We are very pleased to note that you rated us so highly and will continue with our commitment to kindness and service excellence. Please feel free to contact Cindy when next you are staying with us should you need any assistance. Kind regards The City Lodge Waterfall Team
Best place to visit ”
The receptionist was friendly, the rooms are extremely clean, the atmosphere is out of this world
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Good Day Koketso thank you so much for the lovely review. We are glad we could make your stay so comfortable. We look forward to having you again in the future
Exceptional”
Absolutely fantastic service, super friendly and efficient staff, awesome facility! Thank you!
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Dear Adele, We are very pleased to note that you rated us so highly and will continue with our commitment to kindness and service excellence. Kind regards The City Lodge Waterfall Team
Value for money”
The hotel is great and value for money
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Great value and clean. ”
I was surprised to find out that the hotel was 3 star rated. Competes very well with higher rated hotels. Rooms are a fair size with good layout with desk etc. for work. Also situated in a safe area close to Mall of Africa.
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Dear Willem, We are very pleased to note that you rated us so highly and will continue with our commitment to kindness and service excellence. Kind regards The City Lodge Waterfall Team
Exceptional”
A great hotel with friendly staff and lovely facilities.
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Value !”
Absolute value for money... Spacious and very clean rooms, Staff are friendly.
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Exceptional”
The facilities are excellent
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Dear Anna, We are very pleased to note that you rated us so highly and will continue with our commitment to kindness and service excellence. Kind regards The City Lodge Waterfall Team
Gem of a location ”
Close to all of Jhb hot spots and business hubs, excellent location
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Dear Monica, We are very pleased to note that you rated us so highly and will continue with our commitment to kindness and service excellence. Kind regards The City Lodge Waterfall Team
Ms H Wilken”
Comfortable & neat
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Quality of stay has decreased in standards”
The hotel room was definitely not prechecked. The side tables were dusty; there was no body soap/gel; only one charger socket where the phone was plugged in so the phone had to be removed; check in took 35 minutes due to a slow system; batteries were dead in the aircon remote; when ordering beverages the service was slow and advised the waiter that the hotel has my card details and i would when checking out or in the afternoon as there was no speedpoint; a man came to our room despite a do not disturb sign and then came into our room whilst i was barely dressed - absolutely unprofessional! The lodge had my cell number if it was so pressing to at least call me instead of being so invasive.
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Very pricey and rude staff”
On thursday during the day i was sleeping at around 16:00 someone knoked on my door i opened it was the manger of cleaning asked if my room was cleaned i said yes next minute i hear her shouting and cursing the cleaning staff in hallway very unprofessional to do that where customers can hear you
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Good Hotel”
Good hotel but still expensive comparing with facilities provided
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Good day Omar, we are very pleased that you liked the hotel and will note your feedback for future consideration.
Above average”
Housekeeping entered our room without knocking and without annoucing herself And we found a beer can hidden under the duvet of the bed! Very bad experience!
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Lack of communication ”
I was helped but seemed like the staff did not know what to do BcOz of overbooking
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POOR SERVICE”
No words but I'll never stay there again.
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Awesome Venue great service. Beautiful hotel. ”
Disappointed with the Shuttle Service as I had to pay R50 just to get to PWC in Waterfall City. The rate for during the week does not included breakfast, not value for money. Would love to come again hopefully my pros and Con's will be heard.
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