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City of Dreams - NUWA
City of Dreams - NUWA
City of Dreams - NUWA
City of Dreams - NUWA
City of Dreams - NUWA
City of Dreams - NUWA
City of Dreams - NUWA

Removed from saved list

9.1

Exceptional

233 reviews

233 reviews

Housekeeping7
Breakfast5
Food & Dining4
See map

9

Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Robinsons Place Manila 5.8 km
Manila Ocean Park 6.5 km
Rizal Park 6.7 km
National Museum 7.1 km
Fort Santiago 7.4 km
San Agustin Church 7.4 km
Casa Manila 7.5 km
Manila Cathedral 7.7 km
Intramuros 7.8 km
Quiapo Church 8.3 km
Nearby landmarks
The Blue Leaf Filipinas 230 m
City of Dreams Manila 240 m
Astudillo-Dangoy Dental Implant Centre 410 m
Protacio Hospital 440 m
Bradco Pay Parking 520 m
Roligon Cockpit 530 m
Diosdado Macapagal Avenue 570 m
Airport 580 m
TG 620 m
Sitio Maligaya Health Center 640 m

City of Dreams - NUWA

Asean Avenue corner Roxas Boulevard, Entertainment City, Parañaque 1701, Manila, Philippines, Manila Bay, Manila, Philippines, 1701 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Manila Bay part of Manila, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Intramuros. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

590 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Safety Seal

The Safety Seal is issued by the Department of Tourism to affirm that this accommodation establishment is compliant with the minimum public health standards set by the government and uses a contact tracing application.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Manila every 1 minutes on Agoda.com
Value for money8.4
Location rating9.0
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport2.9 km

Rooms available at City of Dreams - NUWA

Exceptional
Room comfort & quality

9.2

Premier Suite
...
  • Room size: 119 m²/1281 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe King
...
  • Room size: 53 m²/570 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier King
...
  • Room size: 66 m²/710 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe Double Queen
...
  • Room size: 53 m²/570 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Room Selected at Check In
...
  • Room size: 36 m²/388 ft²
  • Shower
Enter dates to see prices
Resort Suite
...
  • Room size: 74 m²/797 ft²
  • Shower and bathtub
Enter dates to see prices
Nuwa Deluxe Room
...
  • Room size: 53 m²/570 ft²
  • Shower
  • 2 queen beds or 1 king bed
Enter dates to see prices
Deluxe Pool Villa
...
  • Room size: 145 m²/1561 ft²
  • Shower
Enter dates to see prices
Nuwa Resort Studio
...
  • Room size: 50 m²/538 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Resort Room
...
  • Room size: 36 m²/388 ft²
  • Shower
Enter dates to see prices

Frequently asked questions

Does City of Dreams - NUWA have a hot tub?

City of Dreams - NUWA does not have a hot tub.

What time is check-in and check-out at City of Dreams - NUWA?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to City of Dreams - NUWA?

City of Dreams - NUWA is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 4000 PHP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at City of Dreams - NUWA also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, City of Dreams - NUWA has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Manila with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at City of Dreams - NUWA?

Wake up to a great continental breakfast at City of Dreams - NUWA.

What is the smoking policy at City of Dreams - NUWA?

City of Dreams - NUWA does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to City of Dreams - NUWA?

Airport is the closest train, metro, or bus station, about 580 m away from City of Dreams - NUWA.

What restaurants are nearby City of Dreams - NUWA?

City of Dreams - NUWA is located in Manila Bay, famous for good restaurants such as Panda Hotpot, Jollibee (Biopolis) and Gringo.

What popular shopping places are close to City of Dreams - NUWA?

City of Dreams - NUWA is located in Manila Bay area which features shopping places such as SM Mall of Asia.

What are popular attractions near City of Dreams - NUWA?

City of Dreams - NUWA is located in Manila Bay area, which is famous for attractions such as Manila Ocean Park, Museo Pambata and Yexel's Toy Museum.

What popular natural sightseeing spots are close to City of Dreams - NUWA?

City of Dreams - NUWA is located in the Manila Bay area, which is famous for natural sightseeing destinations such as Realship Yacht Rentals.

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Explore the neighborhood

What people love about City of Dreams - NUWA

  • 10

    Exceptional

    "My son even wanted us to extend our stay!"

    Vanessa

    |

    June 20, 2022

  • 9.2

    Exceptional

    "Overall we enjoyed our stay in NUWA hotel."

    Emerlyn

    |

    April 17, 2022

  • 10

    Exceptional
    Staff 

    "Staff are nice and very accomodating."

    Jamie

    |

    March 30, 2022

Property ranking|Compared to 3,667 Manila properties
See all rankings
Service score
9.3/10
Cleanliness score
9.6/10
Room comfort score
9.2/10
Room size
73 sqm.
Better than
99
%
of Manila properties
Better than
99
%
of Manila properties
Better than
99
%
of Manila properties
Bigger than
99
%
of Manila properties
Overall rating:

9.1

Exceptional
233 reviews
Cleanliness
9.6
Facilities
9.1
Location
9.0
Read all reviews >
What travelers say they love:
Wow, I was so happy upon seeing our suite room.
Sally from Philippines
Family with older children
More about City of Dreams - NUWA

More about City of Dreams - NUWA

City of Dreams - NUWA

When you are looking for comfortable and convenient accommodations in Manila, make City of Dreams - NUWA your home away from home. A stay at City of Dreams - NUWA ensures an easy access to the lively city and all of its wonders. The true local flavors and culture of Manila are yours with a stay at City of Dreams - NUWA, located just 7.7 km from the famous Intramuros.
Take advantage of a wealth of unrivaled services and amenities at City of Dreams - NUWA. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Manila can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at City of Dreams - NUWA. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
You can also get small travel items and sundries at the convenience stores without having to leave the City of Dreams - NUWA. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at City of Dreams - NUWA offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with daily newspaper, television, in-room video streaming and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at City of Dreams - NUWA, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar and casino for some in-house nighttime fun.
Throughout the day, you can enjoy the activities offered at City of Dreams - NUWA. Warm up at the end of the day with a visit to the massage, steam room, spa and sauna. The many offerings at City of Dreams - NUWA ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at City of Dreams - NUWA gives you a great reason to spend more time in your swimsuit.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


Reasons to stay here

Verified reviews for this hotel's food and dining options score it better than 99% of accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 99% of other options in the city.
This accommodation beats more than 99% of competition in the city on room comfort.

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Amenities and facilities
Exceptional
Facilities

9.1

Most talked about facilities

Breakfast

9 mentions

Housekeeping

7 mentions

Food & Dining

6 mentions

Swimming Pool

4 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Filipino
  • Japanese
  • Korean

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Bowling alley
  • Casino
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Karaoke
  • Massage
  • Nightclub
  • On-site entertainment
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area

For the kids

  • Babysitting service
  • Playground
  • Swimming pool [kids]
  • Theme park

Access

  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Audible alarm
  • Bathrobes
  • Bathroom phone
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Close-caption TV
  • Closet
  • Clothes dryer
  • Coffee/tea maker
  • Complimentary spa access
  • Complimentary tea
  • Concierge
  • Daily housekeeping
  • Desk
  • Fitness club privileges
  • Free bottled water
  • Free instant coffee
  • Fruits/snacks
  • Hair dryer
  • Hand sanitizer
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • iPod docking station
  • Ironing facilities
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • On-demand movies
  • Pool facilities
  • Private bathroom
  • Refrigerator
  • Roll-in shower
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Separate shower/bathtub
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Window
  • Wine glasses
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site

Crystal Dragon

  • Cuisine: Chinese, Cantonese
  • Menu: Buffet

Tasting Room

  • Cuisine: French
  • Menu: Buffet
Location
Asean Avenue corner Roxas Boulevard, Entertainment City, Parañaque 1701, Manila, Philippines, Manila Bay, Manila, Philippines, 1701
Exceptional
Location

9

Airports

  • Ninoy Aquino International Airport (MNL)
    2.9 km 10 min drive
  • Subic Bay International Airport (SFS)
    82.1 km

Public transportation

  • Airport
    580 m
  • Baclaran LRT Station
    1.3 km

Hospital or clinic

  • Astudillo-Dangoy Dental Implant Centre
    410 m

Shopping

  • Robinsons Place Manila
    5.8 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Robinsons Place Manila
    5.8 km
  • Manila Ocean Park
    6.5 km
  • Rizal Park
    6.7 km
  • National Museum
    7.1 km
  • Fort Santiago
    7.4 km
  • San Agustin Church
    7.4 km
  • Casa Manila
    7.5 km
  • Manila Cathedral
    7.7 km
  • Intramuros
    7.8 km
  • Quiapo Church
    8.3 km

Nearby landmarks

  • The Blue Leaf Filipinas
    230 m
  • City of Dreams Manila
    240 m
  • Astudillo-Dangoy Dental Implant Centre
    410 m
  • Protacio Hospital
    440 m
  • Bradco Pay Parking
    520 m
  • Roligon Cockpit
    530 m
  • Diosdado Macapagal Avenue
    570 m
  • Airport
    580 m
  • TG
    620 m
  • Sitio Maligaya Health Center
    640 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.
  • Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) and proof of residency upon check-in.
  • The number of guests allowed to stay per room is limited, please refer to the occupancy status per room.
  • A security deposit of PHP 2,000.00/room/night is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee4000 PHP
  • Travel time to airport (minutes)10

The property

  • Number of floors9
  • Number of rooms 254
  • Year property opened2015
Property announcements

Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

Considering the Coronavirus (COVID-19) circumstances, we request that you check travel restrictions and relevant travel advisories before booking and traveling.

As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.

In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.

Reviews of City of Dreams - NUWA from real guests

Provided by verified guests of Agoda
9.1
/
10
Exceptional
Cleanliness9.6
Facilities9.1
Location9.0
Room comfort and quality9.2
Service9.3
Value for money8.4
High score for Manila
Rating
9+ Exceptional (80)
8-9 Excellent (23)
7-8 Very Good (19)
6-7 Good (4)
<6 Below Expectation (5)
Time of the year
Mar - May (35)
Jun - Aug (24)
Sep - Nov (44)
Dec - Feb (28)
All guests (233)
All room types
All languages

Show reviews that mention 

Showing 131 verified guest comments
12345
10.0
Exceptional
Diana from Philippines
Family with young children
Deluxe Double Queen
Stayed 2 nights in December 2018

Perfect Staycation”

We stayed here during new year's holiday. I was surprised when they upgraded our room from double deluxe to premiere suite upon checking-in, free of charge. The receptionist, Yali, accompanied us to our room. She was very helpful, informing us everything we need to know. She was friendly too, actually all the staff there are. They were polite, kind, and always wearing a smile which I really like. About the room, it was big, 1 bedroom with king size bed, sofa, walk-in closet, 2 bathrooms, dining area, living area, amazing mini bar, separate shower, toilet, and bath tub. My favorite part was the Nespresso in the mini bar, it's perfect for coffee lovers like me. Oh and we had a butler to cater our every needs too. Everything is clean, from the room, facilities, etc. They also offer free shuttle service if you want to go to Dreamplay if you have kids with you, but if not, it's possible to pass through the Casino. The only thing I didn't like too much was the food. I mean it was ok but they could do better. Me and my family often stay at hotels for staycations so we can tell the difference. Having that said, I still want to say that we had a great time and we'll surely come back next time.

Reviewed January 10, 2019

See room deals

10.0
Exceptional
Sally from Philippines
Family with teens
Deluxe Double Queen
Stayed 1 night in December 2018

Exceptional”

This year, we end our New Year's Eve at City of Dreams NUWA, is the best for me. Upon check-in, Ms Yali, told me that she would like to upgrade our booking to Suite Room, and I asked her how much is the additional charge, and she answered "NONE". Wow, I was so happy upon seeing our suite room. It's perfect 10. I've been of City of Dreams Hyatt, and Nobu, but NUWA is the BEST!

Reviewed January 02, 2019

See room deals

10.0
Exceptional
Jean from Philippines
Family with young children
Stayed 1 night in November 2019

Nice😊”

I requested an early check in because we will be coming from a night duty and was hoping to rest. We arrived at 1:30pm, unfortunately the room is not available and it’s okay because it’s subject for availability. We waited at the crystal lounge with some complimentary drinks but we stayed the until past 3pm. My husband was sleeping on the chair. I checked the reception and there was already a line. I figured those in line got their room earlier than we did. Other than that everything was okay. Oh and no bidet on our room which was unfortunate.

Reviewed November 28, 2019

See room deals

Dear Ms. Jean, Thank you for taking time to review Nuwa Manila. We are very sorry to learn about your experience, and we sincerely apologize for it. We always value our guests who are keen in giving us their feedback, which helps us improve our services. Please be assured that your concern/s about the bidet and efficiency of service at check-in are being addressed, and your comments have been relayed to the relevant departments for their swift action. We are very grateful for your understanding and we truly hope that this would not deter you from further experiencing what Nuwa Manila has to offer, and we look forward to your return. Sincerely, Alrine Zomil Rooms Division Manager Nuwa Manila

Responded December 05, 2019
City of Dreams - NUWA
10.0
Exceptional
alfeo from Philippines
Family with young children
Deluxe Double Queen
Stayed 1 night in September 2019

7th birthday”

Thank you to all nuwa hotel staffs, especially the duty manager on duty and f.o team for giving us a exceptional and excellent service, we enjoy our daughters 7th birthday, thank you for free birthday cake and room transfer we appreciate your kind hearted to be perfect day stay. Will comback in future staycation, also we enjoy delicious food we eat via room service and breakfast Thank you - mr. Lumabi

Reviewed September 30, 2019

See room deals

Dear Mr. Lumabi, Thank you for making Nuwa Manila as the hotel of your choice. We are glad to hear that you had a wonderful stay, and that you are delighted with the excellent service provided by our team. We have shared your wonderful survey to our colleagues who felt elated and inspired by your appreciation. We look forward to welcome you again on your return. Sincerely yours, Michelle Uy Front Office Manager

Responded November 01, 2019
City of Dreams - NUWA
10.0
Exceptional
Gwendolyn from Philippines
Couple
Stayed 1 night in March 2020

Had a great time!!! The best customer service so far in Manila!”

Thank you to all the staff for making our stay one of the best experience we had in Manila. They were consistently going above and beyond from the time we checked in until we leave. They even offered to take our photo at the lobby!!! I will definitely be back! Thank you!

Reviewed March 16, 2020

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Dear Gwendolyn, Our team indeed enjoyed serving the best guests in the city! We are just here to help you with whatever you need. We appreciate all your loving reviews! We can't wait to welcome you back again on your next staycation! Sincerely, Kent Lee Director, Hotel Operations City of Dreams

Responded May 13, 2022
City of Dreams - NUWA
10.0
Exceptional
Jackielyn from Philippines
Family with teens
Deluxe Double Queen
Stayed 1 night in August 2019

Exceptional”

Me and my family loved it here! We booked deluxe double queen but they upgraded us to Premiere Suite with no extra charge. The service was top-notch, the pool was amazing, and my Dad, who celebrated his birthday there, had fun in the casino at the City or Dreams. Highly recommended for families with both young and older children. Will definitely go back here again someday!

Reviewed August 20, 2019

See room deals

Dear Ms. Jackielyn, Thank you very much for taking the time to share your positive experience with us! We are happy to read that everything went well and you enjoyed your stay in Nuwa Hotel Manila. It is a great pleasure for us to do our best in order to ensure an as memorable as possible experience to our guests. Please do not hesitate to come back for the next Birthday celebration of any of your family and the year thereafter! Thank you and looking forwarding to welcoming you again soon. Kind regards, Michelle

Responded August 26, 2019
City of Dreams - NUWA
10.0
Exceptional
Jamie from Philippines
Family with young children
Deluxe King
Stayed 1 night in March 2022

Exceptional”

We had the best staycation ever! Staff are nice and very accomodating. The pools are also great and there's one heated pool that we enjoyed so much. The only thing that we did not like that much is the breakfast. It would be a perfect stay if they offer buffet breakfast instead of a plated one.

Reviewed March 30, 2022

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Dear Jamie, Thank you for choosing Nuwa Manila, and for giving us a wonderful feedback about your recent stay. Please be assured that we value your comments, and that these have been duly noted and forwarded to the relevant departments concerned. We hope to welcome you again soon. Sincerely, Kent Lee Director, Hotel Operations City of Dreams Manila

Responded April 04, 2022
City of Dreams - NUWA
10.0
Exceptional
Edith from Australia
Family with young children
Deluxe Double Queen
Stayed 2 nights in October 2019

Highly recommended ”

Hotel is close to the airport, fantastic amenities but what stood out are the friendly staff particularly at Breezes they were very friendly and made you feel very welcome. They even remembered our kids name and what they want for breakfast. Connecting Premier Suite and double queen beds are fantastic.

Reviewed October 09, 2019

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Dear Ms. Edith, Thank you for taking time to review Nuwa Manila. We are delighted to hear that you had a pleasant stay, and that you particularly liked the friendliness of our colleagues at Breezes restaurant. Your kind words inspire us to provide greater service to our guests. We hope to welcome you again soon. Sincerely, Alrine Zomil Rooms Division Manager, Nuwa Manila, City of Dreams Manila

Responded October 24, 2019
City of Dreams - NUWA
10.0
Exceptional
Michelle from Philippines
Family with young children
Deluxe Double Queen
Stayed 2 nights in October 2019

Family Hotel”

Staff went the extra mile to keep you happy and comfortable.

Reviewed November 03, 2019

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Dear Michelle, Thank you for choosing to stay at Nuwa Manila and for sharing your feedback. We are glad to know that you had an enjoyable experience during your visit, and we hope to welcome you again soon. Sincerely yours, Michelle Uy Front Office Manager

Responded November 08, 2019
City of Dreams - NUWA
10.0
Exceptional
Vanessa from Philippines
Family with young children
Deluxe King
Stayed 1 night in June 2022

Simply perfect!!”

Simply perfect! My son even wanted us to extend our stay!

Reviewed June 20, 2022

See room deals

Dear Vanessa, Thank you for making Nuwa Manila as the hotel of your choice, and for your kind words. We are delighted to hear that you had an enjoyable experience during your stay. We look forward to welcome you again soon. Sincerely, Alrine Zomil Senior Manager, Rooms Division Nuwa Manila, City of Dreams Manila

Responded June 21, 2022
City of Dreams - NUWA
9.2
Exceptional
Vanessa from Philippines
Family with young children
Deluxe Double Queen
Stayed 1 night in December 2021

Great exp”

They exceeded my expectations! We had a really great experience staying! BIG kudos to the reception team who were all smiles, always initiating conversations and does not forget to ask what we need! They went above and beyond in accomodating us! The food and room is great could not ask for more! The only thing a bit unplesant maybe was our expeirience at Breezes when we had our breakfast. Not a lot of customers that time but they seem to be very busy, too busy to even notice that new guests have arrived, they did apologize to us only after finding out that we were guest staying in the hotel. But anything other than that was great, fun and impressive! I'll definitely come back and will recommend to my friends and family.

Reviewed January 05, 2022

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Dear Vanessa, Thank you for taking time to review Nuwa Manila. We are delighted to hear that you had a pleasant and enjoyable visit particularly how our Front Office team made it all a GREAT experience. Your kind words inspire us to provide greater service to our guests. We do regret to learn about your unpleasant experience at the Breezes restaurant. We have relayed your concern to Breezes team who have made necessary actions. We hope to welcome you back again soon! Always stay safe. Sincerely, Kent Lee Director, Hotel Operations, City of Dreams Manila

Responded May 13, 2022
City of Dreams - NUWA
9.2
Exceptional
Chari from Philippines
Couple
Deluxe King
Stayed 1 night in March 2019

awesome staff, a notch above the rest! :) staycation at its finest!”

Check in seemed to be a bit problematic as after waiting for almost 3 hours, my double queen bed still was not available and only a smoking room much to my dismay was available, but thanks to Sir Windel Cuenca, all problems were solved in a swift and efficient manner. Krissa and Bea were also so friendly and accommodating. They have small touches like giving free mango soap and welcomes drinks n chocolates that make u feel right at home. We will definitely return :D

Reviewed March 10, 2019

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Dear Chari, Thank you for choosing Nuwa Manila, and for giving us a feedback about your recent stay. Please be assured that we value your comments, and that these have been duly noted and forwarded to the relevant departments concerned. Nevertheless, we appreciate your kind compliments to our colleague. We hope to welcome you again soon. Sincerely, Alrine Zomil Rooms Division Manager, Nuwa Hotel

Responded February 19, 2020
City of Dreams - NUWA
10.0
Exceptional
Al-wijar from Philippines
Couple
Stayed 2 nights in December 2019

Exceptional”

One of the best Hotel i stayed.

Reviewed January 09, 2020

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Dear Al-wijar, Thank you for making Nuwa Manila as the hotel of your choice, and for your kind words. We are delighted to hear that you had an enjoyable experience during your stay. We look forward to welcome you again soon. Sincerely, Alrine Zomil Rooms Division Manager, Nuwa Manila City of Dreams Manila

Responded January 21, 2020
City of Dreams - NUWA
9.2
Exceptional
Jose from Philippines
Family with young children
Stayed 3 nights in December 2019

Exceptional”

Spacious room and so clean. We had the resort studio and view was fantastic! We had a morning stroll at the garden/pool area and it was picture perfect. Staff were friendly and accommodating. Will definitely come back.

Reviewed January 06, 2020

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Dear Mr. Jose, Thank you for taking the time to post a review on the site for us and I am delighted that you found the hotel to be the perfect blend of convenience, charm and personal service. Wonderful to hear that the staff were friendly and accommodating and that the room was comfortable and attractive. I am so pleased that your experience was fantastic from beginning to end and I do hope that we will have the pleasure of welcoming you back on a future visit. Sincerely yours, Michelle Uy Front Office Manager

Responded January 06, 2020
City of Dreams - NUWA
10.0
Exceptional
Caprice from Philippines
Family with teens
Premier King
Stayed 1 night in October 2021

Nuwa”

Loved our stay

Reviewed January 23, 2022

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9.2
Exceptional
Emerlyn from Philippines
Family with young children
Deluxe Double Queen
Stayed 1 night in April 2022

Exceptional”

It's fun but we should have taken 2 nights since we were not able use all the facilities offered by the hotel at a short time. Overall we enjoyed our stay in NUWA hotel.

Reviewed April 17, 2022

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Dear Emerlyn, Thank you for choosing to stay at Nuwa Manila. We are glad to know that you had an overall enjoyable experience. We indeed wish you could've stayed with us longer. Nevertheless, we are just a click away should your vacation brings you back to Metro Manila. We look forward to welcoming you again. Sincerely, Kent Lee Director, Hotel Operations City of Dreams Manila

Responded May 13, 2022
City of Dreams - NUWA
8.8
Excellent
Jackie from Australia
Family with young children
Deluxe King
Stayed 3 nights in January 2020

Poshy hotel”

The room we stayed was superb. They gave us an extra bed for my girls free of charged. The hotel staff are polite and friendly. Each floor has security officer and the breakfast was delish, you can tell that it was prepared by a chef. Continue your great service.

Reviewed January 08, 2020

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Dear Jackie, Thank you for making Nuwa Manila as the hotel of your choice, and for your kind words. We are delighted to hear that you had an enjoyable experience during your stay. We look forward to welcome you again soon. Sincerely, Alrine Zomil Rooms Division Manager, Nuwa Manila City of Dreams Manila

Responded January 21, 2020
City of Dreams - NUWA
9.2
Exceptional
FARRAH from Philippines
Business traveler
Stayed 1 night in September 2019

Awesome”

Love the bathroom, toiletries and the welcome fruits, cake and juice

Reviewed September 21, 2019

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Dear Ms. Farrah, Thank you for choosing to stay at Nuwa Manila and for sharing your feedback. We are glad to know that you had an enjoyable experience during your visit, and we hope to welcome you again soon. Sincerely, Michelle Uy Front Office Manager

Responded November 01, 2019
City of Dreams - NUWA
8.4
Excellent
Jhoana from Philippines
Family with young children
Premier Suite
Stayed 1 night in December 2021

Good Place bad service! ”

Don’t take considerations of complimentary waters for children at the time we most need it! Serves our breakfast at 12noon coz at that time w/c Christmas day and yet they only have 1 kitchen serving 3 hotels! (Hyatt, NUWA, COD) 😤super late checkin (6pm) and yet not considerate for late check out!

Reviewed January 26, 2022

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Dear Jhoana, Thank you for taking time to review Nuwa Manila during your visit over the Holidays last year. We are sorry to learn about your experience, and we sincerely apologize for it. Rest assured that we have looked into your concern regarding the complimentary water, delay of check in and breakfast service. We have made necessary actions to correct this and we are confident that we will do better this year's holiday. We always value our guests who are keen in giving us their feedback, which helps us improve our services. We hope that this would not deter you from further experiencing what Nuwa Manila has to offer, and we look forward to your return. Sincerely, Kent Lee Director of Hotel Operations, City of Dreams Manila

Responded May 13, 2022
City of Dreams - NUWA
8.0
Excellent
John
Family with teens
Stayed 1 night in September 2019

Very good”

Very nice front desk staff , and real accommodating people. They send us a simple token upon check out. Kudos!

Reviewed November 05, 2019

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Dear John, Thank you for making Nuwa Manila as the hotel of your choice. We are glad to hear that you had a wonderful stay, and that you are delighted with the excellent service provided by our team. We have shared your wonderful survey to our colleagues who felt elated and inspired by your appreciation. We look forward to welcome you again on your return. Sincerely yours, Michelle Uy Front Office Manager

Responded November 08, 2019
City of Dreams - NUWA
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