This property is in high demand!
17 travelers have booked today.
"Great location in the City Of Dreams complex, with The Venetian across the road."
Mark - October 17, 2019
Location rating score
17 travelers have booked today.
The hotel is located in a beautiful resort within walking distance to several other attractions and resorts nearby with free entries.
Kevin | December 27, 2019
Staff were incredibly helpful, and the porter took me all the way to the shuttle bus and helped load my luggage when I left.
Mark | October 17, 2019
We we arrived in our room, we have fruits given by the Hotels as birthday gift for my daughter.
Donna L. | January 12, 2020
Shirley, who was at the reception, listened carefully to our requests and solved them.
CheolHee | February 10, 2020
The room was clean, especially the bedding was very soft and the bed was satisfactory.
CheolHee | February 10, 2020
So reseonable price and clean room ! conveniently location and shuttle bus line!!
YUNJEONG | September 21, 2019
Free airport transfer
Free Wi-Fi in all rooms!
|Value for money||8.5|
|Distance to city center||2 km|
|Nearest airport||Macau International Airport (MFM) - Macau|
|Distance to airport||1.5 km|
Hand sanitizer is available at City of Dreams - The Countdown Hotel.
City of Dreams - The Countdown Hotel offers temperature checks for staff and guests as a service, but it is not a condition of check in.
Social distancing measures are enforced in common areas.
During face-to-face interactions, a transparent protective shield may be offered between persons.
Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
A stay at City of Dreams - The Countdown Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, City of Dreams - The Countdown Hotel has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Macau with private transportation, the hotel can arrange taxi service.
Buffet breakfast is offered at City of Dreams - The Countdown Hotel from 7:30 AM. There is an additional charge of 180 MOP per guest, if if requested prior to arrival and paid upon check-in. The walk-in rate is 263 MOP per person for beakfast.
City of Dreams - The Countdown Hotel has many in-house restaurants for hungry guests to dine-in. The Bar At The Countdown and Wave offer an extensive range of cuisines including Western and international. You can also choose from a delicious array of menu choices including buffet and " la carte menu options.
City of Dreams - The Countdown Hotel does permit smoking in some areas and is not 100% smoke-free.
"The location are wonderful and room cleaniness are alright."
February 27, 2020
"Nice hotel keeps the mystery of the countdown going."
November 6, 2019
"I liked the kind service even in late hours."
February 10, 2020
If what you are looking for is a conveniently located property in Cotai, look no further than this property. Set 2 kilometers from the excitement of the city, this 4-star property commands an excellent location and provides access to the city's biggest attractions. No less exceptional is the property's easy access to the city's myriad attractions and landmarks.
The property offers impeccable service and all the essential amenities to invigorate travelers: 24-hour room service, free Wi-Fi in all rooms, car power charging station, convenience store, daily housekeeping are just a few of the facilities that set The property apart from other properties in the city. Rooms spread over 30 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, can be found in selected rooms. The property offers many unique recreational opportunities such as hot tub, fitness center, golf course (within 3 kilometers), outdoor pool, spa.
Whatever your purpose of visit, this property is an excellent choice for your stay in Cotai.
"Checked-in was a breeze and most of the staff are Filipinos."
January 12, 2020
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
City of Dreams - The Countdown Hotel
Show reviews that mention
a hotel with attitude, hard rock hotel macau entertains guests' dreams of a rock 'n' roll lifestyle. the place for parties and entertainment, guests can take in the stunning views of city of dreams, relax with new friends, or soak in the atmosphere of the wave pool bar. it's 24-7 indulgence and everyone's invited. rock star living spaces that redefine the hotel experience, featuring amazing views, regionally influenced design, and the latest innovations in comfort and technology. located at city of dreams, asia's newest and brightest entertainment experience, hard rock hotel macau is the place to be.
Hotel with a great show - House of Dancing Water”
hotel is located on cotai which is close to all the latest hotels in macau. hard rock which is part of city of dream, housed a interesting great show - house of dancing water. shouldn't miss it if you are in macau. there are regular shuttle bus services to bring to certain parts of macau which is very convenience. hotel room is spacious and comfortable, staff services are good too. no complains!
Great location, spacious room”
my boyfriend and i had a 1 night stay in this lovely hotel. when we first arrived at the hotel we were greeted warmly but i noticed that the lobby was really empty - we would have no place to sit if we needed to wait to check in. the hotel is very new and the room was really big. the bed was very comfortable and the decor of the room was modern. interestingly there's a small counter for you to mix your drinks and small bottles of alcohol are provided (not complimentary, of course). the hotel (or rather city of dreams beside the hotel) provides free shuttle bus service to many other hotels/casinos and the macau island. you almost do not need to spend any money on transport in macau. overall our stay was very pleasant and the hotel staff were warm and helpful. we would definitely stay at hard rock again if we were to return to macau.
Great hotel with great view”
Countdown hotel was former of hardrock hotel. It located in the city of dream area. Lucky us we got the view of venetian hotel and very specious room. Defintely gonna book this hotel again when we came to macau again. Very recommended
Dear tinawati, Thank you very much for taking time to share your experience with us! We are very thrilled to hear that you are very satisfied with our hotel location, room view as well as room condition! Thank you for recommending our hotel to other guests! We look forward to see you again in a near future!
Lovely Hotel with Great Location”
the room i stayed in was very clean and spacious. the staff was very helpful in all my needs. however i must say that if you are looking for a hotel with a nice view of the scenery in macau, this is not the place. the hotel is conveniently located within city of dreams which is a shopping mall so everything you need is very easy to get. they have shuttles to send you to all the tourist hotspots so you would not worry about taking taxi or bus. the hotel is just opposite of the venetian hotel so you can just walk over or you may take one of the shuttle and go over. staying in this hotel have a plus point because you may go to watch the house of dancing water easily and book your ticket from the concierge. there is another 360 degree dragon show free for guest of this hotel. staying in this hotel helps u save a lot of money and the staffs are very helpful as well.
Great location, beautiful, clean, great staff”
This is a great hotel. All staff were very friendly, and spoke english. Prior to staying at the hotel, they answered the questions that I had via email--communication was great. Our room was beautiful, spacious and very clean. The hotel is decorated in a rock/musical theme. Located in the City of Dreams, the hotel is beautiful when lit up at night, and also in the day. The hotel is close many shops without having to go outside. The Venetian Macao is a five minute walk away. Conveniently accessable by free shuttle. Our stay at this hotel was extremely enjoyable, and one of the highlights of our trip to Macau. I would stay here again.
Nice room and nice staff”
It was our second time to visit the hotel. We were actually staying at Holiday Inn Cotai for two days where I am a member of IHG but decided to transfer to The Countdown Hotel because I liked the room on our last stay. Check in and check out was a breeze. The room was nice and clean as in our previous stay. The only thing I guess I can comment is the absence of bidet in the comfort room. But overall, everything was fine. And maybe in our next visit, we will be given the same side/wing of the room as that our first stay.
Dear Mary, First of all, welcome back to our hotel and thank you very much for taking time to share your experience with us! We are very thrilled to hear that you are very satisfied with the check-in/out process, room condition & cleanliness! For your feedback, we will share with our Management Team for further consideration or improvement. We look forward to see you again very soon!
our best hotel in Macau!”
Stayed in different types of hotel but Hard rock hotel is by far our best hotel in Macau! Situated in City of Dreams which offers not only casino but also shows like house of dancing water (splendid!)and the bubble show: dragon treasure show( amazing experience!). The scent inside is so sweet that you wouldn't want to go out. The gym, jacuzzi and pool makes us smile all through out our stay in Hard Rock. Nicky the Filipino staff helps and serve us with a smile and makes us feel comfortable. Will surely stay here again when we visit the lovely Macau.
A fantastic reunion”
We had a blast @ the Hard Rock Hotel. We had a roomy, cozy corner suite with a spectacular view of the Venetian & surrounding canal, palazzo, Marco square & Rialto Bridge. There are awide variety of international cuisines -- we feasted on dumplings, pigs knucles, tapas, paella, sushi, udon, BBQ ribs, and dim sum. It is so much fun to walk around & view all the music paraphernalia. Each floor has a star, and we were fortunate to get the iconic David Bowie! There is shopping galore, with all the latest -- I was able to see the latest Longchamp Sakura bags. Our excursion to the Portuguese was soundly rained out, but we were happy to listen to the potter patter of the rain as we got a couples massage. Honestly it was one of the best hot stone massages I've ever had! So relaxing to have hot stones melt away the tension in my muscles. Absolutely heavenly. And of course, spent hours in the fun, fun, fun casino -- lots & lots of Chinese slots in the City of Dreams. Be sure to join Hard Rock Rewards in one of the shops, and City of Dreams in the casino. Was our best vacation in 38 years together!
Dear Joanne, Thank you very much for taking time to share your fantastic experience as well as compliments with us! We are very thrilled to hear that you had your best vacation during your stay with us and you like our room condition & view, F&B outlets, The Boulevard, the massage at our spa! We look forward to see you again!
stylish hotel with good service”
Stylish Hotel Staff: All hotel are dressed very stylish and neat that makes me feel young. They are very friendly to guide what can I do nearby the hotel, what is the best route for free bus shuttle. Room Facilities: The room is facilitated with everything that I need as a traveller. For me, there at least 4 power sockets that allow me to charge my laptop, tablet and 2 hand phones at the same time Overall: Within walking distance, I can with Macau City of Dreams which there are a lot of entertainment such as some free laser light show, fabulous house of water performance and very good selection of branded goods and of course my favourite Rock Shop
Great hotel with friendly service ”
Large, clean room with great service. Hotel is link to City of Dreams. City of dream provide complementary shuttle services to the other side of Macau. From hard rock hotel to the free shuttles is only about 5mins walk. On the 2nd floor of the htel is Club Cubie, the most pretige bar in Macau. Party till you are tired and then head to your room. Everything is so convenient.
Lovely American hotel with friendly staff”
Loved this place. Helped settle in to a new place by providing a comfortable American environment with a local Chinese flavour. Free Internet helped plan out days before stepping out. Use "city of dreams" bus for pick up from airport (no queue for pick up - waiting time is a problem only for venetian hotel). In summary - if you're in Macau for multiple days stay here for a few reasonably priced nights and settle in then explore a more high end hotel for a night or two before you leave.
This is my 1st time in Macau, and Hard Rock Hotel really gave me great experience in Macau. The room is huge with great view, the staffs are very friendly and helpful. There is shuttle bus connected to everywhere (e.g. airport, ferry terminal, tourist spots, etc), very convenience, you just need to look for "City of Dream" counter. Free wifi with exellence speed. If needed, you can ask for late checkout, the staff is very helpful to check the possibility. The only issue is, there is only 1 convenience store, and everything are very costly, may be 2x or 3x compare to outside (city). So be best practise is tobuy whatever you need before you return to Hard Rock Hotel.
Fun hotel, friendly service and good location ”
We arrived at Macao airport and had some difficulty finding the shuttle bus driver for the City of Dreams bus - I think he was sleeping somewhere in the bus but he eventually woke and took us to the hotel! The reception staff were very friendly and efficient, the room very comfortable, not too big, but quite adequate with a well designed bathroom and separate loo which was nice. The "R" Cafe/bar staff were very friendly too and we had an excellent late lunch there. The shopping areas, other hotels, food outlets and of course casino are all easily and freely accessible. My only criticism is that there is nowhere to sit in any of the hotel lobbies or the shopping malls. You have to go into a restaurant or cafe to find a seat or stool - I am not a gambler so did not go and sit in the casino where there were plenty of seats at gaming tables and "fruit-machines"! Breakfast (not included in our package) was adequate and maybe not particularly good value, but again, the service was very friendly and efficient. A very pleasant two night stay.
Lovely Hotel with all best facility”
I was so pleased staying in HardRock Hotel. The room is huge, with very big full height window. My room was on the 28 floor, the scenery is wonderful. The bathroom has a tub, with all the amenity. Hardrock Hotel is one of the City Of Dream group. They provide shuttle bus to anyplace in Macau, including airport and ferry port, and the best thing is FREE.. Really want to stay in Hard Rock some other time.
Will Stay Here Again If I Get to Travel to Macau Again”
Room was spacious and location was great - only a street away from The Venetian. Accommodation is highly recommended because we were able to get the room at a cheaper rate compared to a much smaller room in Hong Kong. Free bus around Macau was very convenient because travelling around the public bus was hard due to lack of English signs. As expected, food around the City of Dreams area were expensive but good nonetheless. Since it was Hard Rock, there was radio in the swimming pool that you can hear while swimming underwater. It was cool.
Will be back again!”
What a great experience to stay at this hotel. Everything is good, and this hotel was located very near to The Venetian Macau. You can walk through City Dream Mall and cross to The Venetian Macau. Staff wsa very helpfull, good in english, and friendly. We book for King size Room, and we don't disappoint. If you want to go to sight seeing, you can used free shuttle bus from City Dream Mall. Sure, we will back again to this Hotel!
Big and clean room with a perfect location”
the hotel is new and clean with a pretty good decoration. it's in the city of dream complex which includes crown and grand hyatt hotel. also, there are casino and places for shopping which mostly are brand name products. the best thing is shuttle bus is provided with various main route in macau area and free of charge. i will definitely go back to this hotel again.
Great hotel and big room!”
We loved our stay at the Hard Rock Macau. The hotel is situated in the City of Dreams. There was shuttle buses outside that went to all the big hotels and other areas of Macau. They were free of charge so it was great to hop on when we wanted to go somewhere. The room was huge and had 2 queen beds. Plenty of space for our family of 4. The breakfast was good. Our family had a great time and we would definitely go back if in the area.
City of Dreams is a great place to stay! It is walking distance to most of the famous hotels around Cotai. The staffs are very kind and helpful too. I would highly recommend the morning breakfast. It is good and value for money. Looking forward to my next stay with this hotel.
Dear Jaclyn, Thank you very much for taking time to share your experience with us! We are very glad to hear that you had a great stay with us and you like our hotel location, buffet breakfast as well as the service provided by our "very kind and helpful" team members! We look forward to see you again in a near future!