City of Dreams - The Countdown Hotel
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City of Dreams - The Countdown Hotel

Estrada do Istmo, Cotai, Macau, Macau
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The Countdown Standard King Room - Bed City of Dreams - The Countdown Hotel
The Countdown Standard King Room - Bed
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    Lobby City of Dreams - The Countdown Hotel
    Swimming pool [outdoor] City of Dreams - The Countdown Hotel
    Swimming pool [outdoor] City of Dreams - The Countdown Hotel
    Suite City of Dreams - The Countdown Hotel
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     City of Dreams - The Countdown Hotel

    City of Dreams - The Countdown Hotel Reviews

    8.7
    Excellent
    /10
    (5430 reviews)See what guests said
    10.0
    Exceptional

    "The room is clean and spacious."

    Sopia

    -

    May 30, 2018

    9.0
    Exceptional cleanliness
    Recommended by 94% of guests

    Things you’ll love about City of Dreams - The Countdown Hotel

    Things you'll love

    • Free airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Sauna

    Excellent
    Location
    8.9
    See map
    Excellent location
    Popular
    Nearby
  • City of Dreams Casino200 m
  • Venetian Macao Casino530 m
  • Macau Tower Convention and Entertainment Centre4.49 km
  • Macau Museum4.58 km
  • A-Ma Temple5.4 km
  • Historic Centre of Macau5.58 km
  • Senado Square5.59 km
  • St. Dominic's Church5.64 km
  • Monte Forte (Fortaleza do Monte)5.84 km
  • Ruins of St Paul's Church5.92 km
  • This property is in high demand!

    Booked 24 times since yesterday

    Value for money8.4
    Distance to city center2 km
    Location rating8.9
    Nearest airportMacau International Airport (MFM) - Macau
    Distance to airport1.3 km

    Rooms available at City of Dreams - The Countdown Hotel

    8.8
    Excellent
    Room comfort & quality
    The Countdown Deluxe Suite
    The Countdown Deluxe Suite
    ...
    • Room size: 80 m²/861 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    The Countdown Corner Suite
    The Countdown Corner Suite
    ...
    • Room size: 49 m²/527 ft²
    • City view
    • 1 king bed & 1 sofa bed
    Enter dates to see prices
    Suite Deluxe
    Suite Deluxe
    ...
      Enter dates to see prices
      The Countdown Twin Room with 2 Queen Beds
      The Countdown Twin Room with 2 Queen Beds
      ...
      • Room size: 42 m²/452 ft²
      • City view
      • 2 queen beds
      Enter dates to see prices
      The Countdown Standard King Room
      The Countdown Standard King Room
      ...
      • Room size: 32 m²/344 ft²
      • City view
      • 1 king bed
      Enter dates to see prices
      Suite King Size Bed
      Suite King Size Bed
      ...
        Enter dates to see prices
        Suite
        Suite
        ...
        • Room size: 54 m²/581 ft²
        • Non-smoking
        Enter dates to see prices
        Suite
        Suite
        ...
        • Room size: 54 m²/581 ft²
        • Non-smoking
        Enter dates to see prices
        Standard King Bed
        Standard King Bed
        ...
        • Room size: 31 m²/334 ft²
        • Non-smoking
        • 1 king bed
        Enter dates to see prices
        Standard King Bed
        Standard King Bed
        ...
        • Room size: 31 m²/334 ft²
        • Non-smoking
        • 1 king bed
        Enter dates to see prices
        Have a question for City of Dreams - The Countdown Hotel?

        What people love about City of Dreams - The Countdown Hotel

        • 8.0
          Very good

          "It is a good hotel in great location."

          Meng H.

          |

          December 27, 2018

        • 7.6
          Very good

          "The staff is nice and helpful."

          So M.

          |

          January 8, 2019

        • 7.6
          Very good

          "The room is nice and comfortable."

          So M.

          |

          January 8, 2019

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        More about City of Dreams - The Countdown Hotel

        More about City of Dreams - The Countdown Hotel

        10.0
        Exceptional

        "Countdown hotel was former of hardrock hotel."

        tinawati

        |

        January 6, 2019

        An overview

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        What they offer

        10.0
        Exceptional

        "It was super great All staffs are so nice and rooms were gre..."

        Minji

        |

        November 29, 2018

        Read more reviews
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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Reviews of City of Dreams - The Countdown Hotel from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (5430)Booking.com Reviews (2401)
        8.7
        /
        10
        Cleanliness9.0
        Facilities8.5
        Location8.9
        Room comfort and quality8.8
        Service8.8
        Value for money8.4
        All languages
        All guests (5430)
        All room types

        Show reviews that mention 

        Showing 3268 verified guest comments
        12345
        9.6
        Exceptional
        Samantha from Singapore
        Solo traveler
        The Countdown Standard King Room
        Stayed 1 night in May 2019

        Exceptional”

        Nothing much. I just stayed for a night, as i was there for a concert. But everything was good. Walkable distance to Venetian Macau. Didnt really like the toilet though, cause i had to get out to wash my hands after using.

        Reviewed May 13, 2019

        Dear Samantha, Thank you very much for taking time to share your experience with us! We are very pleased to know that everything was good during your stay with us! For your feedback about the toilet, we will share it with our Management Team for further consideration and improvement in the future. Thank you for sharing your constructive feedback with us! We look forward to seeing you again soon!

        Responded May 28, 2019
        City of Dreams - The Countdown Hotel
        9.2
        Exceptional
        Mun from Malaysia
        Business traveler
        The Countdown Standard King Room
        Stayed 2 nights in May 2019

        Great Hotel”

        It is a good location of this hotel, they provide a very great services for me, especially the check in counter. This hotel room was very quiet room, and they provide the convenient shuttle bus services.

        Reviewed May 13, 2019

        Dear Mun, Thank you very much for taking time to share your experience with us! We are very thrilled to hear that you are very satisfied with our hotel location, the service provided by our team members, room condition as well as our free shuttle bus service! We look forward to seeing you again very soon!

        Responded May 28, 2019
        City of Dreams - The Countdown Hotel
        9.6
        Exceptional
        Ivy from Malaysia
        Solo traveler
        The Countdown Standard King Room
        Stayed 1 night in March 2019

        Helpful stuff ”

        This was my first time going to Macao without planning with my daughter, the hotel were in good locations and there's clean and helpful stuff. When I was facial, I noticed my gold bracelet from my grandmother was losing, I tried to hold it back from the basin but was unsuccessful. I quickly ask for help from the operator, in couple of minutes they sent me a worker to get back my gold bracelet. I really appreciate they're efficiency.

        Reviewed May 09, 2019

        Dear Ivy, Thank you very much for taking time to share your experience with us! We are very delighted to know that you are very satisfied with our hotel location, room cleanliness as well as the service provided by our "helpful and efficient" team members! We look forward to seeing you again soon!

        Responded May 28, 2019
        City of Dreams - The Countdown Hotel
        9.6
        Exceptional
        Faith from Philippines
        Couple
        The Countdown Standard King Room
        Stayed 5 nights in April 2019

        One of the best and classy hotels in Macau, with value for money”

        Pros 1. The hotel isnt crowded unlike in The Venetian where you can hardly walk. 2. The place is modern and classy. 3. The staff are very helpful and friendly. 4. The buffet is also nice. Lots of food to choose from. 5. Amenities are great. We went to the gym, dipped in the jacuzzi and swam in the pool... We got the place all to ourselves =) so we really enjoyed! 6. The place is always clean and well kept. I also like the smell at the common areas. Smells nice and doesnt make me dizzy... In some other hotels that we visited, I almost fainted because of the strong fragrance that they used. 7. Great food service 8. Location is perfect 9. With free shuttle going to different areas Cons: 1. The bed and the pillows are a bit hard. 2. Shuttle to and from the airport is only until 9:30PM 3. Cant connect netflix to the TV... But its not much of a big deal :)

        Reviewed May 09, 2019

        Dear Faith, Thank you very much for taking time to share your detailed experience with us! It's our great honor to be one of the best hotel in Macau! We are also very thrilled to know that you are very satisfied with our hotel ambience, hotel design, service provided by our "very helpful and friendly" team members, variety of buffet, facilities, room condition & cleanliness, hotel scent, hotel location as well as our free shuttle bus service! For your feedback, we will share them with related departments and Management Team for further consideration and improvement. Thank you for sharing your constructive feedback with us! We look forward to welcoming you back to our hotel in the near future!

        Responded May 28, 2019
        City of Dreams - The Countdown Hotel
        8.8
        Excellent
        KICHIE from Philippines
        Family with young children
        The Countdown Twin Room with 2 Queen Beds
        Stayed 2 nights in May 2019

        Excellent”

        Stayed 2 nights and booked 2 rooms, we are family with youngs kids and with my inlaws. The hotel staffs specially those Filipinos assigned at the lobby were very helpful, they will help you with your luggages immediately upon entering the hotel, also one Filipino staff who knows every spot you want to go( sorry can't remember his name) is very helpful with giving directions as well as recommendations. Cons: The driver ( woman) of the shuttle from COD to the airport which left 5pm was very rude. It was raining very hard, but she just stop somewhere without any shed , imagine we were adv to alight in an open area while rain is pouring hard, we have very little kids plus the luggages that we need to pull out from the bus' comprtment, she didn't bother to stop at more convenient location. Don't know if that area is specifically assigned to COD buses. Its not even near the airport doo, we had to walk under the rain with kids and luggages🙄

        Reviewed May 09, 2019

        Dear KICHIE, Thank you so much for taking time to share your experience with us! We are so thrilled to hear that you are very satisfied with the service provided by our "very helpful" team members! For your feedback, it is definitely discouraging to know that your experience was not pleasant as we were unable to meet the basic requirement of service. Please accept my apologies that we were not able to deliver the experience you were hoping for. We will definitely share your comment to our Transportation Team for further investigation and improvement. Please accept my apology for any inconvenience caused you. We hope to have your return and we ensure you to give you a different experience.

        Responded May 28, 2019
        City of Dreams - The Countdown Hotel
        9.2
        Exceptional
        rosenemae from Philippines
        Group
        The Countdown Standard King Room
        Stayed 1 night in May 2019

        We had a great time during our stay”

        The spa was not available for use. There was no water spray in the toilet. But overall it was a great experience. Perfect location

        Reviewed May 21, 2019

        Dear rosenemae, Thank you very much for taking time to share your experience with us! We are very thrilled to know that you had a great time during your stay with us and you like our hotel location very much! For your feedback, we will share it with our Management Team for further consideration and improvement. We hope to see you again soon!

        Responded May 28, 2019
        City of Dreams - The Countdown Hotel
        10.0
        Exceptional
        Felix from Philippines
        Family with young children
        The Countdown Twin Room with 2 Queen Beds
        Stayed 2 nights in May 2019

        Value for money!”

        Big room and huge lobby. Good for family with small kids!

        Reviewed May 20, 2019

        Dear Felix, Thank you very much for taking time to share your experience with us! We are very pleased to know that you like our room condition as well as our lobby! We hope to see you again very soon!

        Responded May 28, 2019
        City of Dreams - The Countdown Hotel
        9.6
        Exceptional
        Tan from Malaysia
        Couple
        The Countdown Twin Room with 2 Queen Beds
        Stayed 3 nights in April 2019

        Exceptional”

        Great Location, can take Hotel Shuttle bus to another Casino.

        Reviewed May 17, 2019

        Dear Tan, Thank you very much for taking time to share your experience with us! We are very glad to know that you are very satisfied with our hotel location and free shuttle bus service! We look forward to seeing you again soon!

        Responded May 28, 2019
        City of Dreams - The Countdown Hotel
        10.0
        Exceptional
        Chung from Taiwan
        Solo traveler
        The Countdown Standard King Room
        Stayed 3 nights in April 2019

        The complete package!”

        In my opinion, it is the only hotel/resort that offers facilities for all kinds of travelers. Apart from the pool, gym, tennis court, shopping precinct, casino, food court and high end restaurants, there’s also kids ground and a night club. The complete package for anyone and everyone!

        Reviewed April 10, 2019

        Dear Chung, Thank you very much for taking time to share your experience with us! We are very delighted to hear that you are really satisfied with our facilities! We look forward to seeing you again in the near future!

        Responded April 15, 2019
        City of Dreams - The Countdown Hotel
        10.0
        Exceptional
        Liang from Singapore
        Couple
        The Countdown Standard King Room
        Stayed 2 nights in March 2019

        Good location, Staff was friendly and helpful”

        First time staying in Countdown Hotel, previously known as Hard Rock hotel. Was impressed by their big countdown clock. Staff was very friendly and helpful. Location wise, it was the same building as House of Dancing Water. So easy for those chasing the show. Room was big and bed was very comfortable. Lot of big hotel chain around this area, Venetian is just opp the hotel. Would recommend to all who would like to stay here.

        Reviewed March 21, 2019

        Dear Liang, Thank you very much for taking time to share your experience with us! We are very thrilled to know that you were impressed by our Countdown Clock and you are very satisfied with our hotel location, room condition, bedding as well as the service provided by our "very friendly and helpful" team members! Thank you for recommending our hotel to other guests! We look forward to welcoming you back to our hotel in the near future!

        Responded March 22, 2019
        City of Dreams - The Countdown Hotel
        8.0
        Excellent
        KIM from Malaysia
        Business traveler
        The Countdown Corner Suite
        Stayed 1 night in March 2019

        Very good”

        I stayed in the corner suite for one night, everything perfect except the weird room facilities arrangement ~ the shower room, washing basin and dressing table all positioned right in front of the bed, the shower room and toilet are at two seperate corners!

        Reviewed March 11, 2019

        Dear KIM, Thank you so much for taking time to share your experience with us! For your feedback about room layout, we will definitely share it with our Management Team for further understanding, consideration or improvement. We appreciate your constructive feedback! We look forward to see you again soon!

        Responded March 13, 2019
        City of Dreams - The Countdown Hotel
        10.0
        Exceptional
        HUNG from Singapore
        Group
        The Countdown Twin Room with 2 Queen Beds
        Stayed 2 nights in March 2019

        Helpful concierge ”

        Concierge was very helpful to assign room to us prior 3pm hotel standard check in time and also gave us a big and nice view room. Housekeeping lady also nice and polite, will definitely book this hotel again in future, highly recommend.

        Reviewed March 03, 2019

        Dear HUNG, Thank you very much for taking time to share your experience with us! We are very thrilled to hear that you are very satisfied with the service provided by our "very helpful" team members! Thank you for recommending our hotel to other guests! We look forward to welcome you back to our hotel in the near future!

        Responded March 12, 2019
        City of Dreams - The Countdown Hotel
        9.2
        Exceptional
        Mavis from Malaysia
        Group
        The Countdown Twin Room with 2 Queen Beds
        Stayed 5 nights in February 2019

        Wonderful Stay”

        the staffs were very efficient in all of my requests, had a wonderful stay due to their excellent service and attentiveness, will definitely return to stay at The Countdown hotel again, their breakfast may look small and simple but once you start to enjoy the food they offer, it's deliciously prepared with comfort in mind for the guest, thanks for a wonderful stay.

        Reviewed February 27, 2019

        Dear Mavis, Thank you very much for taking time to share your wonderful experience with us! We are very thrilled to hear that you are very satisfied with our food as well as the service provided by our "efficient and attentive" team members! For your feedback, we will share it with our F&B Team as well as Management Team for further consideration or improvement. We look forward to see you again in the near future!

        Responded March 12, 2019
        City of Dreams - The Countdown Hotel
        8.4
        Excellent
        Ashley from Singapore
        Couple
        The Countdown Standard King Room
        Stayed 1 night in April 2019

        Comfortable stay ”

        The check in staffs are friendly and make us feel welcome. The air-con is very good and the bed is super comfortable and I had a good sleep. The only setback was when we first entered the room there was a little bit of unpleasant smell and the toilet was not flushed. There are toilet paper stuck in the bowl.

        Reviewed May 06, 2019

        Dear Ashley, Thank you so much for taking time to share your experience with us! We are so pleased to hear that you had a comfortable stay with us and you are satisfied with our service provided by our "friendly" team members, room temperature as well as our bedding! For your feedback, we will share it with our Housekeeping Team for further investigation and improvement. We hope to see you again!

        Responded May 28, 2019
        City of Dreams - The Countdown Hotel
        8.8
        Excellent
        Pooisei from Malaysia
        Family with teens
        The Countdown Standard King Room
        Stayed 2 nights in April 2019

        Will come back if price no change”

        Very worth it, walking distance to Venetian and shuttle bus provided for airport transfer. For people who would like to take shuttle bus to tourists spots, you need to check the shuttle service provided by other hotels as Countdown hotel do not have direct shuttle transfer to popular tourist spot like Ruins of St. Paul's etc

        Reviewed April 28, 2019

        Dear Pooisei, Thank you so much for taking time to share your experience with us! We are so pleased to know that you like our hotel location! For your feedback about shuttle bus service, we do have a centralized shuttle bus service for all the hotel properties within City of Dreams complex and the bus stops to different tourists spots are located at Level 0 Main Portal. We hope to see you again!

        Responded April 29, 2019
        City of Dreams - The Countdown Hotel
        9.6
        Exceptional
        ZHOU from Malaysia
        Group
        The Countdown Twin Room with 2 Queen Beds
        Stayed 1 night in April 2019

        Great room. Very comfortable ”

        The room is clean. Directly oppposite to Venetian.

        Reviewed May 13, 2019

        Dear ZHOU, Thank you very much for taking time to share your comfortable experience with us! We are very delighted to know that you are very satisfied with our room condition & cleanliness as well as our hotel location! We look forward to welcoming you back to our hotel in the near future!

        Responded May 28, 2019
        City of Dreams - The Countdown Hotel
        10.0
        Exceptional
        Thomas from Malaysia
        Group
        The Countdown Twin Room with 2 Queen Beds
        Stayed 2 nights in January 2019

        Nice hotel with a view at Cotai Central in Macau. Highly recommended !”

        The hotel is located next to many various casinos, food restaurants, cafe and shopping outlets. There are also plenty events to attend to such as The House of Dancing Water at the City of Dreams and Batman Flight rides in Studio City. There is also a transport shuttle that transport to the town area, hotels to hotels and airport for free !

        Reviewed January 29, 2019

        Dear Thomas, Thank you very much for taking time to share your experience with us! We are very thrilled to hear that you are really satisfied with our hotel location, F&B outlets, facilities as well as our free shuttle bus service! Thank you for recommending our hotel to other guests! We look forward to welcome you back to our hotel in the near future!

        Responded January 30, 2019
        City of Dreams - The Countdown Hotel
        10.0
        Exceptional
        Thomas from Malaysia
        Family with young children
        The Countdown Twin Room with 2 Queen Beds
        Stayed 2 nights in January 2019

        Nice hotel with a view at Cotai Central in Macau. Highly recommended ! ”

        The hotel is located next to many various casinos, food restaurants, cafe and shopping outlets. There are also plenty events to attend to such as The House of Dancing Water at the City of Dreams and Batman Flight rides in Studio City. There is also a transport shuttle that transport to the town area, hotels to hotels and airport for free !

        Reviewed January 29, 2019

        Dear Thomas, Thank you very much for taking time to share your experience with us! We are very thrilled to hear that you are really satisfied with our hotel location, F&B outlets, facilities as well as our free shuttle bus service! Thank you for recommending our hotel to other guests! We look forward to welcome you back to our hotel in the near future!

        Responded January 30, 2019
        City of Dreams - The Countdown Hotel
        9.6
        Exceptional
        Eunice from Singapore
        Solo traveler
        The Countdown Standard King Room
        Stayed 3 nights in January 2019

        Great Service, Convenient Location, Nice Room”

        My first stay at this hotel and the Cotai Strip. The hotel was centrally located in the Cotai area, with many f&B options. The service staff were very helpful and friendly - in particular the concierge crew who went out of their way to provide assistance. The room had an excellent view over the Cotai strip and was spacious, clean and well maintained. Finally, the free shuttle bus to and from the airport is also a plus!

        Reviewed January 29, 2019

        Dear Eunice, Thank you very much for taking time to share your experience with us! We are very thrilled to hear that you are really satisfied with our hotel location, F&B outlets, room view, room condition & cleanliness, free shuttle bus service as well as the service provided by our "very helpful and friendly" team members! We look forward to welcome you back to our hotel in the near future!

        Responded January 30, 2019
        City of Dreams - The Countdown Hotel
        9.2
        Exceptional
        hock from Singapore
        Couple
        The Countdown Twin Room with 2 Queen Beds
        Stayed 7 nights in January 2019

        Big Spacious Room”

        The big plus point of this hotel is that the room is really huge for the affordable price paid. As we are staying a normal room.. I like to inform potential people wanting to choose this hotel is if there is older people as guests please do take note that there is no standing walk-in shower as the need to climb into the bathtub can be quite dangerous.

        Reviewed January 19, 2019

        Dear hock, Thank you very much for taking time to share your experience with us! We are very pleased to hear that you are room condition! For your feedback about the bathtub, we will share it with our Management Team for further consideration or improvement. Thank you for sharing your constructive feedback with us! We take all our guests' feedback seriously and will use it to better improve ourselves. We look forward to see you again in the near future!

        Responded January 21, 2019
        City of Dreams - The Countdown Hotel
        12345
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        • Excellent location
        • City of Dreams Casino