City of Dreams - The Countdown Hotel
City of Dreams - The Countdown Hotel
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Standard King - Bed City of Dreams - The Countdown Hotel
Standard King - Bed
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Lobby City of Dreams - The Countdown Hotel
Lobby
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Swimming pool [outdoor] City of Dreams - The Countdown Hotel
Swimming pool [outdoor]
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Swimming pool [outdoor] City of Dreams - The Countdown Hotel
Swimming pool [outdoor]
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Location
Excellent
8.8
See all 35 photos City of Dreams - The Countdown Hotel
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City of Dreams - The Countdown Hotel

Excellent location
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Excellent
From 3499 reviewsSee what guests said
8.6
Recommended by 91% of guests
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Air conditioning

Room choices
8.8
Excellent
Room comfort & quality
1 King Bed Deluxe Suite Smoking
1 King Bed Deluxe Suite Smoking
...
  • City view
  • 80 m²/861 ft²
  • 1 king bed
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Corner Suite
Corner Suite
...
  • City view
  • 49 m²/527 ft²
  • 1 king bed
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Suite Deluxe
Suite Deluxe
...
  • 80 m²/861 ft²
  • Smoking allowed
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Double Room with 2 Queen Beds
Double Room with 2 Queen Beds
...
  • City view
  • 42 m²/452 ft²
  • 2 queen beds
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Standard King
Standard King
...
  • City view
  • 31 m²/334 ft²
  • 1 king bed
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Suite
Suite
...
  • 54 m²/581 ft²
  • Non-smoking
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Suite King Size Bed
Suite King Size Bed
...
  • Smoking allowed
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Suite
Suite
...
  • 54 m²/581 ft²
  • Non-smoking
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Queen with 2 Queen Beds
Queen with 2 Queen Beds
...
  • Smoking allowed
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More about City of Dreams - The Countdown Hotel

More about City of Dreams - The Countdown Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (3499)Booking.com Reviews (1783)
8.6
Excellent
Read reviews from:
Cleanliness9.0
Facilities8.5
Location8.8
Room comfort and quality8.8
Service8.9
Value for money8.3
Provided by verified guests of Agoda
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Room type
Standard King Bed
Standard King
Double Room with 2 Queen Beds
Corner Suite
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Showing 2618 verified guest comments
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9.2
Jaclyn from Malaysia
Group
Standard King
Stayed 2 nights in April 2018
Great Hotel”
City of Dreams is a great place to stay! It is walking distance to most of the famous hotels around Cotai. The staffs are very kind and helpful too. I would highly recommend the morning breakfast. It is good and value for money. Looking forward to my next stay with this hotel.
Reviewed May 27, 2018
10.0
Esther from Malaysia
Group
Standard King
Stayed 1 night in May 2018
Worth to stay. Excellent hotel with excellent services.”
Staff friendly, strategic location.
Reviewed May 22, 2018
Dear Esther, Thank you very much for taking time to share your experience with us! We are very thrilled to hear that you had an excellent stay with us and you are very satisfied with our hotel location as well as the service provided by our "friendly" team members! We look forward to see you again very soon!
Responded May 24, 2018
City of Dreams - The Countdown Hotel
8.8
LEAN from Malaysia
Business traveler
Double Room with 2 Queen Beds
Stayed 3 nights in May 2018
Good to stay.”
Nice hotel and friendly staff, overall enjoy to stay at this hotel.
Reviewed May 19, 2018
Dear LEAN, Thank you very much for taking time to share your experience with us! We are very thrilled to hear that you enjoyed your stay with us and you are very satisfied with the service provided by our "nice and friendly" team members! We look forward to see you again very soon!
Responded May 24, 2018
City of Dreams - The Countdown Hotel
10.0
Sharon from Singapore
Group
Double Room with 2 Queen Beds
Stayed 1 night in May 2018
A very pleasant stay in the hotel, would want to come back ”
Staff were really friendly and helpful, rooms were spacious and clean. This hotel has top notch service
Reviewed May 18, 2018
Dear Sharon, Thank you very much for taking time to share your experience with us! We are very thrilled to hear that you had a very pleasant stay with us and you are very satisfied with our room condition & cleanliness as well as the service provided by our "friendly and helpful" team members! With your encouragement, we will continue to provide "top notch service"! We look forward to see you again very soon!
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City of Dreams - The Countdown Hotel
8.8
Bee from Singapore
Group
Double Room with 2 Queen Beds
Stayed 2 nights in May 2018
Excellent CS by Concierge ”
Concierge services definitely went the extra mile for us. Rooms were spacious, clean & quiet. the views out of the room was great too! Check-in process needs work - waiting time is way too long & only had 1 person serving the long line
Reviewed May 16, 2018
Dear Bee, Thank you very much for taking time to share your experience with us! We are very pleased to hear that you are very satisfied with our room condition as well as the service provided by our Concierge team members! For your feedback about check-in process, we will share with our Front Office team and Management team for futher improvement. We look forward to see you again soon!
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City of Dreams - The Countdown Hotel
8.8
Bee from Singapore
Group
Standard King
Stayed 1 night in May 2018
Excellent Customer Service by Concierge”
Even before i arrived, the CS helped me to secure & finalise our meal bookings as we were on a vegetarian diet. Rooms was clean, lovely & spacious. Check in however needs improvement - too few personnel to handle during during check-in hours. Waited almost 1-hr to sort it out.
Reviewed May 16, 2018
Dear Bee, Thank you very much for taking time to share your experience with us! We are very pleased to hear that you are very satisfied with our room condition as well as the service provided by our Concierge team members! For your feedback about check-in process, we will share with our Front Office team and Management team for futher improvement. We look forward to see you again soon!
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City of Dreams - The Countdown Hotel
9.6
Hsin from Malaysia
Couple
Standard King
Stayed 2 nights in May 2018
Worth for every single cents”
My stay in The countdown hotel is good and the free shuttle service was great, easy access and very convenience. However, you might not able to get any supper during mid-night. The nearest convenience store need 1.5km walks!
Reviewed May 08, 2018
Dear Hsin, Thank you very much for taking time to share your experience with us! We are very thrilled to hear that you had a good stay with us and you like our free shuttle bus service! For the convenience store, we do have one open for 24 hours at Level 0 just in front of our shuttle bus stop. We look forward to see you again very soon!
Responded May 09, 2018
City of Dreams - The Countdown Hotel
9.2
Jewels from United Kingdom
Group
Standard King
Stayed 1 night in April 2018
Nice hotel”
Our stay would’ve been perfect if only the one who assisted us in the front desk check in counter was customer oriented. The front desk lady was not helpful, I was not aware that there is a deposit per room(as it was not mentioned on my confirmation) and so I have not brought enough HKD, i asked her if she would take US$ or GBP£ but she said no and i have to use my CC, as I do not want my CC to be used (as they will not cover the fees if they take out the money) I asked her if she can use my Debit card instead. Again she said no. And insisted for me to go to their currency exchange (which is quite far walk for someone who is dead tired from her travel). Apart from that front desk lady, the other staff members (in the pool and that guy who handled our luggages) are really helpful. That front desk lady should learn from them.
Reviewed April 29, 2018
Dear Jewels, Thank you very much for taking time to share your experience with us! I would like to take this opportunity to thank you for your constructive feedback with regards to your experience staying with us. It is only through continuous and objective feedback from guests such as yourself, that we are able to review and improve upon the facilities and services that we provide to ensure that we are meeting; if not exceeding your expectations. Please accept our apologies and thank you for your detailed review. We make sure your comments will be shared to the management and through that we will strive to improve what we are lack of. We hope to have your return and we ensure you to give you a different experience.
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City of Dreams - The Countdown Hotel
9.2
CHRISTIAN from Philippines
Family with young children
Standard King
Stayed 1 night in April 2018
Good stay to lay away”
-Free shuttle from airport to hotel ans to other partner group of City of Dreams. - Options to eat at their SOHO mall in the vicinity - Unlimited selection of high end products within walking distance if you have a lot of money to spent
Reviewed April 29, 2018
Dear CHRISTIAN, Thank you very much for taking time to share your experience with us! We are very thrilled to hear that you had a good stay with us and you like our free shuttle bus service, F&B options as well as our shopping mall! We look forward to see you again very soon!
Responded May 03, 2018
City of Dreams - The Countdown Hotel
8.4
yeo from Singapore
Couple
Standard King
Stayed 1 night in April 2018
Short stay”
Hotel is clean and spacious
Reviewed April 27, 2018
Dear yeo, Thank you so much for taking time to share your experience with us! We are so glad to hear that you are satisfied with our room condition and cleanliness! We look forward to see you again soon!
Responded May 03, 2018
City of Dreams - The Countdown Hotel
9.2
Jaemoon from South Korea
Solo traveler
Standard King
Stayed 1 night in December 2017
Good accommodation”
Cheaper than other hotels located in Cotai. Well amenities
Reviewed April 21, 2018
Dear Jaemoon, Thank you very much for taking time to share your experience with us! We are very glad to hear that you are very satisfied with our room amenities and you had a good stay with us! We look forward to see you again soon!
Responded April 23, 2018
City of Dreams - The Countdown Hotel
8.0
Aidil from Malaysia
Group
Standard King
Stayed 1 night in April 2018
Good and worth for money”
Location is very good and nearest to all attraction.
Reviewed April 17, 2018
Dear Aidil, Thank you so much for taking time to share your experience with us! We are so happy to hear that you like our hotel location and you enjoyed your stay with us! We look forward to see you again soon!
Responded April 23, 2018
City of Dreams - The Countdown Hotel
6.8
GARY from China
Family with young children
Standard King
Stayed 1 night in April 2018
very average”
Staff were friendly and very helpful.I was very disappointed with breakfast..coffee was instant Nescafe,no bread board,limited choices .Rooms lack character,mattress hard.
Reviewed April 15, 2018
Dear GARY, Thank you so much for taking time to share your experience with us! We are so pleased to hear that you are satisfied with the service provided by our "friendly and very helpful" team members! For your feedback about the coffee and room design, we will share with respective departments for further consideraion or improvement. We look forward to see you again!
Responded April 23, 2018
City of Dreams - The Countdown Hotel
10.0
suyanto from Indonesia
Family with young children
Double Room with 2 Queen Beds
Stayed 2 nights in July 2017
great hotel”
great hotel
Reviewed April 12, 2018
Dear suyanto, Thank you very much for taking time to share your experience with us! We are very thrilled to hear that you had a great stay with us! We look forward to see you again very soon!
Responded April 18, 2018
City of Dreams - The Countdown Hotel
8.8
LEE from Malaysia
Couple
Standard King
Stayed 1 night in December 2017
Excellent”
good
Reviewed April 11, 2018
Dear LEE, Thank you very much for taking time to share your experience with us! We are very thrilled to hear that you had a good stay with us! We look forward to see you again very soon!
Responded April 11, 2018
City of Dreams - The Countdown Hotel
9.2
Yee from Singapore
Group
Double Room with 2 Queen Beds
Stayed 2 nights in April 2018
Nice room and convenient”
Travel with elderly. The room is nice and clean. Good size, and convenient to go around with shuttle buses. Venetian is just a traffic light away. Overall pleasant stay.
Reviewed April 09, 2018
Dear Yee, Thank you very much for taking time to share your experience with us! We are very thrilled to hear that you like our room condition & cleanliness, hotel location as well as our free shuttle bus service! We look forward to see you again very soon!
Responded April 11, 2018
City of Dreams - The Countdown Hotel
10.0
heidi from Malaysia
Couple
Standard King
Stayed 1 night in June 2017
Best hotel i ever had”
Before this's Hard Rock. Due to No. 8 Gale Or Storm Signal we can't get ferry to Hong Kong, we seek of front desk help. they's very friendly and help us all the time till our problem settle. from transportation to accommodation solved. ***Highly recommend this hotel is u visit macau. **** Million thanks to the hard rock staff for helping us****
Reviewed April 06, 2018
Dear heidi, Thank you very much for taking time to share your experience with us! We are very thrilled to hear that you had a best stay with us and you are very satisfied with the service provided by our "very friendly and helpful" team members! We look forward to welcome you back to our hotel very soon!
Responded April 06, 2018
City of Dreams - The Countdown Hotel
9.6
Yin from Hong Kong
Family with teens
Double Room with 2 Queen Beds
Stayed 1 night in April 2018
Good value”
Great location but not as noisy as the other hotels.
Reviewed April 04, 2018
Dear Yin, Thank you very much for taking time to share your experience with us! We are very glad to hear that you like our hotel location and environment! We look forward to see you again very soon!
Responded April 06, 2018
City of Dreams - The Countdown Hotel
8.4
Timothy from Singapore
Couple
Double Room with 2 Queen Beds
Stayed 1 night in April 2018
convenient modern with great views”
hotel staff were friendly and accommodating, room came with a view of the Venetian. thanks for making our stay wonderful!
Reviewed April 03, 2018
Dear Timothy, Thank you very much for taking time to share your experience with us! We are very glad to hear that you had a wonderful stay with us and you like our hotel location, room view as well as the service provided by our "friendly and accommodating" team members! We look forward to see you again very soon!
Responded April 04, 2018
City of Dreams - The Countdown Hotel
4.4
SImon from United Kingdom
Couple
Corner Suite
Stayed 2 nights in March 2018
Poor Hotel l”
Was looking forward to the stay here but it didn’t live up to it. Check in took 20mins + and there was a lack of general courtesy. Room was good but layout very strange, windows were dirty. Hotel bar shut 10.30 so best to go over to the St Regis. Breakfast low quality food and only standard filter coffee. Lack of English understanding was an issue in all areas. Spa basic services you have to go to the main hotel instead - just felt like the poor cousin hotel.
Reviewed April 03, 2018
Dear SImon, Thank you for taking time to share your experience with us. It is only through continuous and objective feedback from guests such as yourself, that we are able to review and improve upon the facilities and services that we provide to ensure that we are meeting; if not exceeding your expectations. Please accept our apologies and thank you for your detailed review. We make sure your comments will be shared to the management and through that we will strive to improve what we are lack of. We hope to have your return and we ensure you to give you a different experience.
Show more
City of Dreams - The Countdown Hotel
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