City of Dreams - The Countdown Hotel
City of Dreams - The Countdown Hotel
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10.0
Exceptional

"Very clean, comfortable and good location."

JENG Y.

|

February 2, 2018

The Countdown Standard King Room - Bed City of Dreams - The Countdown Hotel
The Countdown Standard King Room - Bed
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Lobby City of Dreams - The Countdown Hotel
Lobby
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Swimming pool [outdoor] City of Dreams - The Countdown Hotel
Swimming pool [outdoor]
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Swimming pool [outdoor] City of Dreams - The Countdown Hotel
Swimming pool [outdoor]
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See map City of Dreams - The Countdown Hotel
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Excellent
Location
8.8
See all 6 photos City of Dreams - The Countdown Hotel
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What guests are saying:
Excellent staff who serves with a smile always.
Kalavathi from Singapore
Solo traveler
Clean, Friendly Staff and good location
Chanchai from Thailand
Family with young children
it was such a pleasant day to stay at this hotel. The room is big with complete furniture and accesorries. The location also strategic. Very near to venetian and parisian. The price also nice. Worth to try!
vinia from Indonesia
Couple
We love being there! Perfect place!
Christian from Philippines
Group
Room with a fantastic view . The hotel exceeded our expectations for the rate we had paid. We didn't want to leave ! The bed was super comfy and the spa gave an excellent service with a fantastic massage
Hayley from United Kingdom
Couple
very good . one of the best for value hotel
Au from Hong Kong
Couple
Friendly staffs, always willing to assist with a great smile. Shuttle services provided was of great convenience. Saved alot on transport fare. Shopping is nearby, walking distance. Beautiful view from my hotel room. Overall a memor
UMA from Singapore
Family with teens
very good . one of the best for value hotel
Au from Hong Kong
Couple

City of Dreams - The Countdown Hotel

Excellent location
Excellent
From 4650 reviewsSee what guests said
8.7
/
10
Exceptional cleanliness
9.0
Recommended by 93% of guests
Value for money8.4
Distance to city center2 km
Location rating8.8
Nearest airportMacau International Airport (MFM) - Macau
Distance to airport1.3 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

Select your room
8.8
Excellent
Room comfort & quality
This property is in high demand!Booked 22 times since yesterday | 28 travelers are looking at this property right now
The Countdown Deluxe Suite
The Countdown Deluxe Suite
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 king bed
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The Countdown Corner Suite
The Countdown Corner Suite
...
  • Room size: 49 m²/527 ft²
  • City view
  • 1 king bed & 1 sofa bed
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The Countdown Twin Room with 2 Queen Beds
The Countdown Twin Room with 2 Queen Beds
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 queen beds
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The Countdown Standard King Room
The Countdown Standard King Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Suite Deluxe
Suite Deluxe
...
  • Room size: 80 m²/861 ft²
  • Smoking allowed
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Suite
Suite
...
  • Room size: 54 m²/581 ft²
  • Non-smoking
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Suite
Suite
...
  • Room size: 54 m²/581 ft²
  • Non-smoking
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Suite King Size Bed
Suite King Size Bed
...
  • Smoking allowed
  • Private pool
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Standard King Bed
Standard King Bed
...
  • Room size: 31 m²/334 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Standard King Bed
Standard King Bed
...
  • Room size: 31 m²/334 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Have a question for City of Dreams - The Countdown Hotel?

What people love about the property

  • 8.8
    Excellent

    "Pleasant experience, and staff very helpful"

    Gabriel

    |

    November 10, 2016

  • 10.0
    Exceptional

    "Nice and clean room."

    Too

    |

    May 4, 2017

  • 9.6
    Exceptional

    "You have a really good location and nice view."

    Fujio

    |

    September 28, 2017

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More about City of Dreams - The Countdown Hotel

More about City of Dreams - The Countdown Hotel

9.6
Exceptional

"Nice room, Excellent view, Good service."

Riaz

|

January 11, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

10.0
Exceptional

"Staff is nice and helpful."

Ka Y.

|

January 9, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (4657)Booking.com Reviews (2214)
8.7
/
10
Cleanliness9.0
Facilities8.5
Location8.8
Room comfort and quality8.8
Service8.8
Value for money8.4
Provided by verified guests of Agoda
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All guests (4657)
All room types

Show reviews that mention 

Showing 2985 verified guest comments
12345
9.2
Exceptional
hock from Singapore
Couple
The Countdown Twin Room with 2 Queen Beds
Stayed 7 nights in January 2019
Big Spacious Room”
The big plus point of this hotel is that the room is really huge for the affordable price paid. As we are staying a normal room.. I like to inform potential people wanting to choose this hotel is if there is older people as guests please do take note that there is no standing walk-in shower as the need to climb into the bathtub can be quite dangerous.
Reviewed January 19, 2019
Dear hock, Thank you very much for taking time to share your experience with us! We are very pleased to hear that you are room condition! For your feedback about the bathtub, we will share it with our Management Team for further consideration or improvement. Thank you for sharing your constructive feedback with us! We take all our guests' feedback seriously and will use it to better improve ourselves. We look forward to see you again in the near future!
Responded January 21, 2019
City of Dreams - The Countdown Hotel
10.0
Exceptional
Ma. from Philippines
Family with teens
The Countdown Corner Suite
Stayed 2 nights in December 2018
Exceptional”
We had a comfy 2nights stay in a 1BR suite with a lovely view. The hotel has a quiet ambiance because the casino, food court and mall areas are on the other side but near the hotel. There is free shuttle service to the airport and touristy areas which is really great. The famous Koi Kei Bakery kiosk is located in the hotel basement on way to shuttle bay area which is convenient for tourists like us. We received a HKD100 credit to the casino and my son's beginner's luck, multiplied it to HKD700! The hotels around are dedinitely more impressive but we prefer to come home to this hotel's quiet and restful environs. We would love to stay here again!
Reviewed January 19, 2019
Dear Ma., Thank you very much for taking time to share your experience with us! We are thrilled to hear that you had a comfortable stay with us and you are very satisfied with our facilities, free shuttle bus service! We look forward to welcome you back to our hotel in the near future!
Responded January 21, 2019
City of Dreams - The Countdown Hotel
8.4
Excellent
Lain from Singapore
Group
The Countdown Standard King Room
Stayed 4 nights in January 2019
Good location”
Location is good, provide shuttle services to various casinos and the casinos are within walking distance eg. Cotai MGM, Wynn Palace, Venetian. The only con for me is the mattress in the room is too soft for me.
Reviewed January 18, 2019
Dear Lain, Thank you so much for taking time to share your experience with us! We are so glad to hear that you are so satisfied with our hotel location, free shuttle bus service as well as our facilities! For your feedback, we will share it with related departments as well as Management Team for further consideration and imrpovement. We look forward to see you again soon!
Responded January 18, 2019
City of Dreams - The Countdown Hotel
9.2
Exceptional
Jocelyn from Singapore
Couple
The Countdown Standard King Room
Stayed 2 nights in January 2019
Exceptional”
Very convenient and shuttle bus provided to places of interest.
Reviewed January 20, 2019
Dear Jocelyn, Thank you very much for taking time to share your experience with us! We are very thrilled to hear that you are very satisfied with our hotel location as well as free shuttle bus service! We look forward to see you again in the near future!
Responded January 22, 2019
City of Dreams - The Countdown Hotel
8.0
Excellent
Meng from Malaysia
Family with teens
The Countdown Twin Room with 2 Queen Beds
Stayed 3 nights in December 2018
Good location and neat hotel”
It is a good hotel in great location. Staffs are friendly and the services are prompt. However, the bathroom and toilet were separated causing some inconvenience. Swimming pool has not water possibly due to winter season.
Reviewed December 27, 2018
Dear Meng, Thank you so much for taking time to share your experience with us! We are so happy to hear that you are satisfied with our hotel location, hotel condition as well as the service provided by our "friendly" team members! For your feedback, we will share it with our related departments as well as Management Team for further investigation, consideration or improvement. We look forward to see you again soon!
Responded December 27, 2018
City of Dreams - The Countdown Hotel
10.0
Exceptional
EUNYOUNG from South Korea
Family with young children
The Countdown Standard King Room
Stayed 2 nights in October 2018
It was nice”
We stayed cityofdream thecountdownhotel macau for 2nights. They were so hospitable to us. We arrived earlier than checkin time. But they already prepared us highfloor venetianview clean and good condition room. The location was perfect to enjoy this area. I can highly recommend this hotel.
Reviewed December 17, 2018
Dear EUNYOUNG, Thank you very much for taking time to share your experience with us! We are very thrilled to hear that you are very satisfied with our room condition & cleanliness, hotel location as well as the service provided by our team members! Thank you for recommending our hotel to other guests! We look forward to see you again in a near future!
Responded December 27, 2018
City of Dreams - The Countdown Hotel
8.8
Excellent
Seungyeon
Group
The Countdown Standard King Room
Stayed 1 night in December 2018
Great with free shuttle”
The location was good to get to the airport by free shuttle bus but from downtown not able to work. And the one thing I hope there is gonna be more diverse schedule for the airport free shuttle. Last shuttle is at 21:50, my flight was 01:15 though. and the airport is not that good place to take a rest so that is why.
Reviewed December 14, 2018
Dear Seungyeon, Thank you very much for taking time to share your experience with us! We are very glad to hear that you are very satisfied with our hotel location as well as free shuttle bus service! For your feedback about the schedule, we will share with our Transportation Team for further consideration or improvement. We look forward to see you again soon!
Responded December 27, 2018
City of Dreams - The Countdown Hotel
10.0
Exceptional
LI from Singapore
Couple
The Countdown Twin Room with 2 Queen Beds
Stayed 2 nights in November 2018
All in one hotel ”
Very easy to go shopping, go to casinos, watching variety shows and hotel provides free shuttle to main places of interest in Macau. It’s a nice and amazing hotel to stay during my birthday time. Thanks a lot and definitely will be back again~~~
Reviewed December 03, 2018
Dear LI, Thank you very much for choosing our hotel to celebrate your birthday and taking time to share your experience with us! We are very thrilled to hear that you are very satisfied with our hotel location, facilities as well as our free shuttle bus service! We look forward to see you again very soon!
Responded December 07, 2018
City of Dreams - The Countdown Hotel
8.8
Excellent
Chin from Singapore
Couple
The Countdown Standard King Room
Stayed 1 night in November 2018
Strategic location, reasonable priced 5-star room”
I’d booked the hotel as it was the most reasonably priced room at the strategic location. The hotel did fulfill my request and given us a room at the high floor overlooking the Venetian hotel. Night view was great. Room is big and elegant. Free shuttle bus from/to the Taipa ferry terminal. A short taxi ride to the food street 官也街 where you can find the famous pork bun, egg tart, and souvenirs. The hotel has a casino and shops at the ground floor but we opted to just cross the road and walked to Venetian and Parisan hotel for photo taking at night and visited the casino and restaurant there.
Reviewed November 24, 2018
Dear Chin, Thank you so much for taking time to share your experience with us! We are so glad to hear that you are very satisfied with our hotel location, room rate, room view, free shuttle bus service as well as the facilities! We look forward to see you again very soon!
Responded December 06, 2018
City of Dreams - The Countdown Hotel
9.2
Exceptional
Iris from Philippines
Couple
The Countdown Standard King Room
Stayed 3 nights in November 2018
Prime location & Big room”
Rooms were big & comfortable. Swimming pool was impressive with underwater music. Location is prime. Only improvement needed is the slow checkin, spent at least 1hr from lineup to room and only 1 out of 2 was ready even though it was already late afternoon.
Reviewed November 22, 2018
Dear Iris, Thank you very much for taking time to share your experience with us! We are very glad to hear that you like our hotel location, room condition as well as our facilities! For your feedback, we will share it with our Front Office Team for further improvement. We look forward to see you again soon!
Responded December 06, 2018
City of Dreams - The Countdown Hotel
8.0
Excellent
Eugene from Malaysia
Couple
The Countdown Standard King Room
Stayed 2 nights in November 2018
Nice Hotel With Views Over Cotai”
Very nice hotel with an interesting Countdown clock. We got a room with a nice view of the nearby hotels, lights and fountain. Service was not as expected for a luxury hotel. Had to stand at the counter waiting for the staff to teach another staff on some unrelated minor issue. I was last in queue and was only there to grab my room keys. They should have attended to me first instead of prioritizing teaching the new staff. I would have had to wait approximately 10mins if another staff had not come by to takeover.
Reviewed November 11, 2018
Dear Eugene, Thank you so much for taking time to share your experience with us! We are so glad to hear that you like our Countdown Clock as well as room view! For your feedback, we will share it with our Front Office Team as well as Management Team for further consideration or improvement. We hope to see you again!
Responded November 14, 2018
City of Dreams - The Countdown Hotel
10.0
Exceptional
SHU from Malaysia
Couple
The Countdown Standard King Room
Stayed 2 nights in August 2018
comfortable and spaces room, good location ”
Nice hotel overall, comfortable bed, large room and professional staffs The casino is very big, many nice restaurants around. Hard Rock Hotel is just next door by walking distance. Won't regret to stayed in this hotel.
Reviewed November 08, 2018
Dear SHU, Thank you very much for taking time to share your experience with us! We are very thrilled to hear that you are very satisfied with our hotel location, bedding, room condition, facilities as well as the service provided by our "professional" team members! We look forward to see you again in a near future!
Responded November 09, 2018
City of Dreams - The Countdown Hotel
8.4
Excellent
charlie from Philippines
Family with young children
The Countdown Standard King Room
Stayed 1 night in October 2018
Excellent”
Location is nice, walking distance from other hotel complex, their shuttle service goes to several hotels in Macau, the two rooms that we got are nice and very clean. Hotel staffs are friendly and helpful.
Reviewed November 07, 2018
Dear charlie, Thank you so much for taking time to share your experience with us! We are so glad to hear that you are satisfied with our hotel location, free shuttle bus service, room condition & cleanliness as well as the service provided by our "friendly and helpful" team members! We look forward to see you again soon!
Responded November 08, 2018
City of Dreams - The Countdown Hotel
10.0
Exceptional
tinawati from Indonesia
Family with young children
The Countdown Twin Room with 2 Queen Beds
Stayed 2 nights in January 2019
Great hotel with great view”
Countdown hotel was former of hardrock hotel. It located in the city of dream area. Lucky us we got the view of venetian hotel and very specious room. Defintely gonna book this hotel again when we came to macau again. Very recommended
Reviewed January 06, 2019
Dear tinawati, Thank you very much for taking time to share your experience with us! We are very thrilled to hear that you are very satisfied with our hotel location, room view as well as room condition! Thank you for recommending our hotel to other guests! We look forward to see you again in a near future!
Responded January 14, 2019
City of Dreams - The Countdown Hotel
10.0
Exceptional
LEE from Hong Kong
Couple
The Countdown Standard King Room
Stayed 1 night in January 2019
Nice hotel and helpful staff”
Very nice room with good location, lovely staff and wonderful experience
Reviewed January 15, 2019
Dear LEE, Thank you very much for taking time to share your wonderful experience with us! We are very thrilled to hear that you are very satisfied with our room condition, hotel location as well as the service provided by our "lovely and helpful" team members! We look forward to see you again in the near future!
Responded January 16, 2019
City of Dreams - The Countdown Hotel
9.2
Exceptional
SYM from Malaysia
Group
The Countdown Standard King Room
Stayed 1 night in January 2019
Value for money ”
Room so big
Reviewed January 14, 2019
Dear SYM, Thank you very much for taking time to share your experience with us! We are very glad to hear that you are very satisfied with our room condition! We look forward to see you again soon!
Responded January 16, 2019
City of Dreams - The Countdown Hotel
10.0
Exceptional
CHEW from Singapore
Couple
The Countdown Standard King Room
Stayed 2 nights in August 2018
Value for money”
Formerly know as Hard Rock Hotel. There is a countdown clock to their hotel shutdown for total revamp project. Seems to be somewhere in July/Aug 2019. Overall, it is a clean and nice decent hotel with excellent location.
Reviewed August 28, 2018
Dear CHEW, Thank you very much for taking time to share your experience with us! We are very thrilled to hear that you are very satisfied with our hotel location as well as room cleanliness! We look forward to see you again very soon!
Responded August 31, 2018
City of Dreams - The Countdown Hotel
9.6
Exceptional
Anna from Philippines
Couple
The Countdown Twin Room with 2 Queen Beds
Stayed 2 nights in January 2019
Nice Hotel”
We had an excellent stay. Location is great. Room is neat and spacious. Will book again in the future.
Reviewed January 18, 2019
7.2
Very good
Oi from Hong Kong
Group
The Countdown Twin Room with 2 Queen Beds
Stayed 1 night in January 2019
Acceptable”
Quick response after confirming the booking via agoda app but the staff at the check-in counter is not arranging well. The staff asked me to provide my credit card for check-in deposit but they forgot to provide the credit card slip for my record. I have to ask them again during check-out.
Reviewed January 10, 2019
Dear Oi, Thank you so much for taking time to share your experience with us. It is only through continuous and objective feedback from guests such as yourself, that we are able to review and improve upon the facilities and services that we provide to ensure that we are meeting; if not exceeding your expectations. It is definitely discouraging to know that your experience was not pleasant as we were unable to meet the basic requirement of service. Please accept my apologies that we were not able to deliver the experience you were hoping for. We make sure your comments will be shared to the management and through that we will strive to improve what we are lack of. We hope your experience with us before will not hinder you from returning to us and we look forward to welcome you back to our hotel.
Responded January 16, 2019
City of Dreams - The Countdown Hotel
7.6
Very good
So from Hong Kong
Group
The Countdown Twin Room with 2 Queen Beds
Stayed 1 night in June 2018
Staff is nice”
The staff is nice and helpful. But it was a bit disappointed I could not check in when I arrived there at 3-ish. It was okay as friends and I could walk around the hotel for the waiting. The room is nice and comfortable.
Reviewed January 08, 2019
Dear So, Thank you so much for taking time to share your experience with us! We are pleased to hear that you are satisfied with our room condition as well as the service provided by our "nice and helpful" team members! We look forward to see you again soon!
Responded January 14, 2019
City of Dreams - The Countdown Hotel
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  • Excellent location
  • City of Dreams Casino