City of Dreams - The Countdown Hotel
City of Dreams - The Countdown Hotel
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"Clean, Friendly Staff and good location"

Chanchai

|

March 11, 2018

The Countdown Standard King Room - Bed City of Dreams - The Countdown Hotel
The Countdown Standard King Room - Bed
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Lobby City of Dreams - The Countdown Hotel
Lobby
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Swimming pool [outdoor] City of Dreams - The Countdown Hotel
Swimming pool [outdoor]
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Swimming pool [outdoor] City of Dreams - The Countdown Hotel
Swimming pool [outdoor]
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See map City of Dreams - The Countdown Hotel
See map
Excellent
Location
8.8
See all 34 photos City of Dreams - The Countdown Hotel
See all 34 photos
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What guests are saying:
Very good accomodation, room was spacious & clean.
YANG from Singapore
Couple
Good price for Hong Kong, exceptional location. The basic rooms are very small, they don't fit an additional child. There are no facilities, just the rooms and the front desk.
Lia from Thailand
Family with young children
The room is clean and the swimming pool is very relaxing.
Joanna from Philippines
Group
Room with a fantastic view . The hotel exceeded our expectations for the rate we had paid. We didn't want to leave ! The bed was super comfy and the spa gave an excellent service with a fantastic massage
Hayley from United Kingdom
Couple
The room is very big and clean
TAN from Malaysia
Family with teens
Went to stay at this hotel due to the house of dancing water show. The theater is just located at the hotel ground floor. Show is excellent and worth the money.
Haw from Singapore
Group
Limited restaurant for early breakfast. Most of the restaurant open after 10am.
Celeste from Singapore
Group
Nice view, big room with excellent facilities. Should have stay longer in Macau
Aries from Singapore
Couple
Good location in Cotai. Perfect room view facing Venetian which was special arranged by hotel. It could be better to have convenient store inside the shopping mall.
Ee from Malaysia
Couple

City of Dreams - The Countdown Hotel

Excellent location
What's nearby?
Excellent
From 4207 reviewsSee what guests said
8.6
/
10
Exceptional cleanliness
9.0
Recommended by 92% of guests
Value for money8.4
Distance to city center2 km
Location rating8.8
Nearest airportMacau International Airport (MFM) - Macau
Distance to airport1.3 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

Room choices
8.8
Excellent
Room comfort & quality
This property is in high demand!Booked 19 times in the last 24 hours | 30 travelers are looking at this property right now
The Countdown Corner Suite
The Countdown Corner Suite
...
  • Room size: 49 m²/527 ft²
  • City view
  • 1 king bed & 1 sofa bed
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The Countdown Deluxe Suite
The Countdown Deluxe Suite
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 king bed
Enter dates to see prices
The Countdown Twin Room with 2 Queen Beds
The Countdown Twin Room with 2 Queen Beds
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
The Countdown Standard King Room
The Countdown Standard King Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Suite Deluxe
Suite Deluxe
...
  • Room size: 80 m²/861 ft²
  • Smoking allowed
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Suite
Suite
...
  • Room size: 54 m²/581 ft²
  • Non-smoking
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Suite
Suite
...
  • Room size: 54 m²/581 ft²
  • Non-smoking
Enter dates to see prices
Suite King Size Bed
Suite King Size Bed
...
  • Smoking allowed
  • Private pool
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Standard King Bed
Standard King Bed
...
  • Room size: 31 m²/334 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Standard King Bed
Standard King Bed
...
  • Room size: 31 m²/334 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Have a question for City of Dreams - The Countdown Hotel?

What people love about the property

  • "Staff is nice and helpful."

    Ka Y.

    |

    January 9, 2018

  • "Nice hotel, great location and ohh my gosh"

    sri

    |

    January 6, 2018

  • "Very clean and nice room"

    Au

    |

    November 30, 2017

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More about City of Dreams - The Countdown Hotel

More about City of Dreams - The Countdown Hotel

"Nice room, Excellent view, Good service."

Riaz

|

January 11, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Nice big room, clean, great location and friendly helpful st..."

Deon

|

January 26, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (4207)Booking.com Reviews (2069)
8.6
/
10
Cleanliness9.0
Facilities8.5
Location8.8
Room comfort and quality8.8
Service8.9
Value for money8.4
Provided by verified guests of Agoda
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Room type
Standard King Bed
The Countdown Standard King Room
The Countdown Twin Room with 2 Queen Beds
The Countdown Corner Suite
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Showing 2833 verified guest comments
12345
7.6
Very good
Graeme from Australia
Couple
The Countdown Standard King Room
Stayed 3 nights in October 2018
Good Value”
It's a good Coral Strip property, no different from the other casinos. The decision to stay is simply one of price. We could not fault it and would happily return.
Reviewed October 19, 2018
Dear Graeme, Thank you so much for taking time to share your experience with us! We are pleased to hear that you are satisfied with your stay with us! We look forward to see you again soon!
Responded October 22, 2018
City of Dreams - The Countdown Hotel
7.6
Very good
WOOI from Malaysia
Solo traveler
The Countdown Standard King Room
Stayed 1 night in October 2018
Very good”
Slightly not satisfied with the check in staff, at first when the time I approached I had shown my booking confirmation to her but she just ignore it, then the time I want to keep the paper and she just realized it there is a piece of paper put infront her. Maybe I should just provide her a ID will do. Bellboy services good and all looking good. :P Just one point, the time when we stepped into hotel no one come to us until we look for their assistance.
Reviewed October 19, 2018
10.0
Exceptional
Suki from Malaysia
Couple
The Countdown Standard King Room
Stayed 3 nights in October 2018
Excellent ”
Free shuttle to all famous place. Room nice. Near airport.
Reviewed October 19, 2018
Dear Suki, Thank you very much for taking time to share your excellent experience with us! We are very thrilled to hear that you are very satisfied with our hotel location, room condition as well as free shuttle bus service! We look forward to see you again in a near future!
Responded October 22, 2018
City of Dreams - The Countdown Hotel
6.8
Good
chong from Singapore
Group
The Countdown Twin Room with 2 Queen Beds
Stayed 2 nights in October 2018
clean and good view ”
The room is large and comfortable. Service is good and near to casino area
Reviewed October 18, 2018
8.4
Excellent
CHAN from China
Group
The Countdown Twin Room with 2 Queen Beds
Stayed 1 night in September 2018
Check-in counter service - poor”
long queue/long waiting time and no sufficient sofa/seat for the crowd check-in people
Reviewed October 10, 2018
Dear CHAN, Thank you so much for taking time to share your experience with us! For your feedback, we will share it with our Front Office Team as well as Management Team for further investigation and improvement. We hope to see you again!
Responded October 11, 2018
City of Dreams - The Countdown Hotel
10.0
Exceptional
Adeline from Malaysia
Group
The Countdown Twin Room with 2 Queen Beds
Stayed 2 nights in September 2018
Cool”
Love the location and the facilities surrounding the hotel
Reviewed October 01, 2018
Dear Adeline, Thank you very much for taking time to share your experience with us! We are very thrilled to hear that you love our hotel location as well as the facilities! We look forward to see you again very soon!
Responded October 09, 2018
City of Dreams - The Countdown Hotel
8.8
Excellent
Jarine from Singapore
Family with young children
The Countdown Twin Room with 2 Queen Beds
Stayed 1 night in September 2018
Spacious Room and nice hotel”
Very helpful and friendly staff. Location is quite good, near the habour and and airport. It's just 5mins walk to Ventician City and the various hotels around Cotai.
Reviewed September 27, 2018
Dear Jarine, Thank you very much for taking time to share your experience with us! We are very thrilled to hear that you are very satisfied with our hotel location, room condition as well as the service provided by our "very helpful and friendly" team members! We look forward to see you again in a near future!
Responded September 28, 2018
City of Dreams - The Countdown Hotel
9.6
Exceptional
Jek from Singapore
Group
The Countdown Standard King Room
Stayed 1 night in June 2018
Exceptional”
Clean and convenient
Reviewed September 25, 2018
Dear Jek, Thank you very much for taking time to share your experience with us! We are very glad to hear that you are very satisfied with our room cleanliness and hotel location! We look forward to see you again very soon!
Responded September 26, 2018
City of Dreams - The Countdown Hotel
5.6
Hung from Hong Kong
Group
The Countdown Standard King Room
Stayed 2 nights in September 2018
the worst room design ive even been”
the toilet and bathroom are seperated, and its just infront of and nearby the bartables. So, when u have a little gathering in the room, somebody finishes vivi, have to pass by your friends then go to the bathroom to wash hand!!!!!! The bar table just in infront of the toilet about 2 feet only!!
Reviewed September 21, 2018
Dear Hung, Thank you for taking time to share your experience with us. It is only through continuous and objective feedback from guests such as yourself, that we are able to review and improve upon the facilities and services that we provide to ensure that we are meeting; if not exceeding your expectations. For the feedback about room layout, please accept my apology for any inconvenience caused you. We take all our guests' feedback seriously and will use it to better improve ourselves. Thank you for sharing your feedback! We hope your experience with us before will not hinder you from returning to us and we look forward to welcome you back to our hotel.
Responded September 24, 2018
City of Dreams - The Countdown Hotel
6.4
Good
Wai from Hong Kong
Solo traveler
The Countdown Standard King Room
Stayed 2 nights in August 2018
Good”
hotel lobby was difficult to find and check it was very slow and inefficient
Reviewed September 14, 2018
Dear Wai, Thank you so much for taking time to share your experience with us! For your feedback, we will share it with our Front Office Team for further improvement. We hope to see you again.
Responded September 21, 2018
City of Dreams - The Countdown Hotel
10.0
Exceptional
Joanne from Singapore
Family with young children
The Countdown Twin Room with 2 Queen Beds
Stayed 1 night in August 2018
value for $$ and easily accessible”
great hotel stay. we had a free baby cot. room was spacious with great view! very value for money and easily accessible to shopping areas.
Reviewed September 09, 2018
Dear Joanne, Thank you very much for taking time to share your experience with us! We are very thrilled to hear that you had a great stay with us and you are satisfied with our room condition as well as room view! We look forward to see you again soon!
Responded September 10, 2018
City of Dreams - The Countdown Hotel
6.0
Kwok from Hong Kong
Couple
The Countdown Twin Room with 2 Queen Beds
Stayed 1 night in July 2018
Above average”
check in time more than 1.5 hrs
Reviewed September 06, 2018
Dear Kwok, Thank you for taking time to share your experience with us. It is only through continuous and objective feedback from guests such as yourself, that we are able to review and improve upon the facilities and services that we provide to ensure that we are meeting; if not exceeding your expectations. Please accept our apologies and thank you for your detailed review. We make sure your comments will be shared to the management and through that we will strive to improve what we are lack of. We hope to have your return and we ensure you to give you a different experience.
Responded September 07, 2018
City of Dreams - The Countdown Hotel
9.6
Exceptional
CHANG from Malaysia
Family with teens
The Countdown Twin Room with 2 Queen Beds
Stayed 1 night in August 2018
Exceptional”
great stay
Reviewed September 04, 2018
Dear CHANG, Thank you very much for taking time to share your experience with us! We are very thrilled to hear that you had a great stay with us! We look forward to see you again in a near future!
Responded September 06, 2018
City of Dreams - The Countdown Hotel
4.8
inhwan from South Korea
Family with young children
The Countdown Standard King Room
Stayed 3 nights in August 2018
My request was ignored”
I requested Ventian view room a week before the stay. But it was totally ignored without any explanation. Very disappointed.
Reviewed September 03, 2018
Dear inhwan, Thank you for taking time to share your experience with us and apologize that we are not able to respond in Korean. It is only through continuous and objective feedback from guests such as yourself, that we are able to review and improve upon the facilities and services that we provide to ensure that we are meeting; if not exceeding your expectations. Please accept our apologies and thank you for your detailed review. We make sure your comments will be shared to the management and through that we will strive to improve what we are lack of. We hope to have your return and we ensure you to give you a different experience.
Responded September 06, 2018
City of Dreams - The Countdown Hotel
4.0
YIU from Hong Kong
Group
The Countdown Standard King Room
Stayed 1 night in May 2018
bad counter service and room facility ”
check-in on time but no room available... like overbook. Toilet design is strange which the toilet bowl and washbasin are in the different room.
Reviewed September 02, 2018
Dear YIU, Thank you for taking time to share your experience with us. It is only through continuous and objective feedback from guests such as yourself, that we are able to review and improve upon the facilities and services that we provide to ensure that we are meeting; if not exceeding your expectations. It is definitely discouraging to know that your experience was not pleasant as we were unable to meet the basic requirement of service. Please accept my apologies that we were not able to deliver the experience you were hoping for. We hope your experience with us before will not hinder you from returning to us and we look forward to welcome you back to our hotel.
Responded September 03, 2018
City of Dreams - The Countdown Hotel
10.0
Exceptional
Shi from Singapore
Solo traveler
The Countdown Twin Room with 2 Queen Beds
Stayed 2 nights in August 2018
Excellent”
Include dental floss for toiletries
Reviewed September 02, 2018
Dear Shi, Thank you very much for taking time to share your experience with us! We are very thrilled to hear that you had an excellent stay with us! We look forward to see you again in a near future!
Responded September 03, 2018
City of Dreams - The Countdown Hotel
7.2
Very good
Eric
Couple
The Countdown Standard King Room
Stayed 3 nights in August 2018
Service and facilities rating”
Overall was a good stay, just that the staff need to speed up on the service , seems to be a little short handed at the recept
Reviewed September 01, 2018
Dear Eric, Thank you so much for taking time to share your experience with us! We are so glad to hear that you had a good stay with us! For your feedback, we will share it with our Front Office Team as well as Management Team for further investigation and improvement. We look forward to see you again soon!
Responded September 03, 2018
City of Dreams - The Countdown Hotel
10.0
Exceptional
Somboon from Thailand
Family with teens
The Countdown Twin Room with 2 Queen Beds
Stayed 2 nights in January 2018
one of the best hotel”
clean, enormouse, good location
Reviewed August 30, 2018
Dear Somboon, Thank you very much for taking time to share your experience with us! We are very thrilled to hear that we are one of the best hotel for you and you are very satisfied with our hotel location as well as room cleanliness! We look forward to see you again in a near future!
Responded September 03, 2018
City of Dreams - The Countdown Hotel
10.0
Exceptional
CHEW from Singapore
Couple
The Countdown Standard King Room
Stayed 2 nights in August 2018
Value for money”
Formerly know as Hard Rock Hotel. There is a countdown clock to their hotel shutdown for total revamp project. Seems to be somewhere in July/Aug 2019. Overall, it is a clean and nice decent hotel with excellent location.
Reviewed August 28, 2018
Dear CHEW, Thank you very much for taking time to share your experience with us! We are very thrilled to hear that you are very satisfied with our hotel location as well as room cleanliness! We look forward to see you again very soon!
Responded August 31, 2018
City of Dreams - The Countdown Hotel
8.0
Excellent
Kwan from Hong Kong
Family with teens
The Countdown Standard King Room
Stayed 1 night in July 2018
good”
not bad
Reviewed August 27, 2018
12345
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