Kid Friendly Onsen Hotel”

Stayed here for 7 nights and we loved it! We came to celebrate our anniversary and birthdays on this trip, the hotel staff surprised us with balloons in the room, very nice gesture, my kid (2 years 11 months) loved it! The hot spring is safe for kids also and my child enjoyed it, her first experience. The location is slightly out of the way but we managed very well even with a stroller going up and down the subway, use elevator no.5 it’s easier, the Sakaisuji-Hommachi subway station. 8 mins walk on foot with stroller. There is Coin laundromat 5 mins walk away from the hotel, convenient and powerful washing machines. Osaka castle is about 20mins walk by foot with our stroller but it was a nice and easy walk. There is a good soba noodle shop about 10 mins walk away. It’s 10 mins by taxi to OCAT where we took the airport limousine bus to kansai airport, there are buses every hour so no need to book tickets in advance, just go there and buy. (Advice from the staff who were very friendly and helpful, Anita, sajeena and Hiroko, I hope I got their names right) highly recommended hotel away from the hustle and bustle.

Exceptional”

My dad and I stayed here for our last couple of days in our stay in Japan (we went to Tokyo and Kyoto, and only stayed in Osaka a couple of days before flying out of the International Airport). We stayed at a variety of different places while in Japan, including hostels, homestays, ryokans and minshukus. (as a side note: I recommend staying at these such places at some point while in Japan.) I wanted to stay at a place with a nice hot spring facility for a relaxing end to our trip and I was not disappointed. There were a couple of kids there, but they weren't too loud. It was a short taxi ride to the main tourist shopping streets in Osaka and the Osaka fish market where we ate sushi for breakfast at a sushi restaurant there ( I forgot the name, but its easy to find on the internet because it opens so early for a sushi place).

Exceptional”

Hot spring baths on the top floor were excellent, they have different types. There's also a foot bath located right outside the hotel. Breakfast is a mix of western and Japanese-style, and you get a magnificent view if they seat you by the large windows. Despite their limited English, staff was more than helpful; I lost a bag on the Thunderbird Express on my way to Osaka and they helped me by calling the station and reporting my lost item in Japanese for me. Next morning, they called me down and told me that my bag had been found and told me where to go to retrieve it! I don't know if the previous guest(s) that stayed before my family was a smoker but despite the fact that I booked a non-smoking room, it smelled like cigarette smoke when we first entered the room.

Value for value (location + hot spring)”

Though the single room I stayed in was small, which was expected in all the Japan cities. However, the hotel was new or well maintained that made my stay very comfortable. The hot spring/public bath was awesome, I didn't expect to get this in the city area and it was of course free to access for hot guests. The only thing that was bad about it was the opening hours of the hot spring were not ammondating, if I am not mistaken, it closed at 9am and reopened at 1500 till midnight. The underground station is not far away from the hotel, that allows you to have easy access to other parts of Osaka. If you don't take the underground, it only costs you about yen1000 to reach Namba by taxi.

Clean clean clean”

Me and my mum stayed at City plaza hotel. My mum loved the hotel so much for the twin room was big enough and so clean. Also we loved the hot spring water too. There’s massage chairs too which we could relax after the bath. My mum missed the hotel throughout the whole trip.!!

Good facilities”

The room we booked is decent sized compared with the hotel rooms that we lived in Tokyo and Kyoto. However it’s not that clean as we could see lots of stains on the carpet...The hotel is near Sakaisuji-Hommachi station about 5 min walk and the closest entrance/exit is 1 however if you have luggage, you will have to access exit 15 as that’s the only exit with elevator. The hotel provides good toiletries - Shiseido. Also some Pola samples are provided at reception, you can take some if you want. The hot spring of the hotel is very big with open area. You can shower there if the bathroom in your room is small. We were also provided a mobile phone mainly for data.

Good Hotel”

This hotel is near subway station and got a big convenient store right in front of doorstep and a nice coffee shop at lobby for traveler to enjoy while waiting, we took single room, and room with extra bed, the space is just nice with one super single bed and normal single bed, what surprise us is the single room provide us super single size bed, yet got a private massage chair in the single room, it is much better than the shared massage chair at the facility level, the staff there are helpful to assist us to check in flight as we added luggage for return flight. Just minor disappointment that swimming pool and gym need to pay extra to use it but not many traveler will concern on this. However the hot spring onsen bath is great with both outdoor indoor etc.. Overall we are happy that we stay in this hotel.

Good Hotel”

This hotel is near subway station and got a big convenient store right in front of doorstep and a nice coffee shop at lobby for traveler to enjoy while waiting, we took single room, and room with extra bed, the space is just nice with one super single bed and normal single bed, what surprise us is the single room provide us super single size bed, yet got a private massage chair in the single room, it is much better than the shared massage chair at the facility level, the staff there are helpful to assist us to check in flight as we added luggage for return flight. Just minor disappointment that swimming pool and gym need to pay extra to use it but not many traveler will concern on this. However the hot spring onsen bath is great with both outdoor indoor etc.. Overall we are happy that we stay in this hotel.

Good Hotel”

This hotel is near subway station and got a big convenient store right in front of doorstep and a nice coffee shop at lobby for traveler to enjoy while waiting, we took single room, and room with extra bed, the space is just nice with one super single bed and normal single bed, what surprise us is the single room provide us super single size bed, yet got a private massage chair in the single room, it is much better than the shared massage chair at the facility level, the staff there are helpful to assist us to check in flight as we added luggage for return flight. Just minor disappointment that swimming pool and gym need to pay extra to use it but not many traveler will concern on this. However the hot spring onsen bath is great with both outdoor indoor etc.. Overall we are happy that we stay in this hotel.

super !”

great hotel great location great infrastructure !!everything was perfect !! and the best spa one can go and relax! and its absolutely free ! though we had to pay for the swimming pool but the spa with hot spring and sauna steam was absolutely free! it was very classy and nicely done! will stay again and again! cheers!

Good hotel”

This hotel is near subway station and got a big convenient store right in front of doorstep and a nice coffee shop at lobby for traveler to enjoy while waiting, we took single room, and room with extra bed, the space is just nice with one super single bed and normal single bed, what surprise us is the single room provide us super single size bed, yet got a private massage chair in the single room, it is much better than the shared massage chair at the facility level, the staff there are helpful to assist us to check in flight as we added luggage for return flight. Just minor disappointment that swimming pool and gym need to pay extra to use it but not many traveler will concern on this. However the hot spring onsen bath is great with both outdoor indoor etc.. Overall we are happy that we stay in this hotel.

Clean and comfrotable”

Very Clean, Comfortable Hotel ever in Japan. Also, the hot spring is also magnificent and clean! But little bit far from main course of tourist attraction. But, it will be impossible to find better than this hotel in Osaka.

Excellent service and expectations”

We had a great stay at City Plaza Osaka for our wedding anniversary celebration. The service and room arrangements was exceptional and very good. We were very glad to experience the hotel services and would be back again.

great hotel with hot spring”

The hotel is few blocks away from the subway station, takes about 5-10 minutes walk. Room was small but comfortable and clean, bathroom was in good size with bath tub. Staffs were very helpful, most of them speak fluent English. There is a very blissful spa on the top floor, with indoor and outdoor hot spring, steam room and sauna, very relaxing after long walk during the day.

Comfort”

The room is spacious when compared to other hotel room in Japan. The hot spring facilities are very good. We enjoyed our stay and have recommended to friends who are going to Osaka soon.

Great location ”

We stayed at this hotel for a night out in the city (we live in Japan). The room was very spacious and clean and check in was a breeze. We didn't get a chance to use the hot spring baths since access time is limited, but we were very satisfied with our stay.

Pool and fitness facility is extra fee”

Very modern hotel with clean interior and exterior. Free hot spring bath on 14th floor is spacious, rooms are good. Biggest disappointment was that the fitness facility and pool required a 2700 JPY fee, per use. This was ridiculous considering the above average price payed for the hotel. The subway station that leads you to Shin-Osaka station is about a 1km walk.

Lovely hotel and great bath”

After a busy day nothing is better to have a nice bath and this hotel have the most beautiful natural spring bath available in the middle of the city.

rooftop hot spring, decent rooms, good rates”

Perfect. I stayed there with my family and they all liked the hotel a lot. In fact it was the second time my family stayed in this hotel and fifth time for me. The rooftop hot spring, convenient location and reasonable room rate are the main reasons I keep coming to this hotel.

Excellent location and great spa”

Highly recommend staying at the City Plaza Osaka - great location (very close to the subway, Osaka Castle and supermarket / restaurants). The spa was an excellent facility and a great way to relax.