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City Seasons Hotel Al Ain
City Seasons Hotel Al Ain
City Seasons Hotel Al Ain
City Seasons Hotel Al Ain
City Seasons Hotel Al Ain
City Seasons Hotel Al Ain
City Seasons Hotel Al Ain

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7.5

Very good

405 reviews

405 reviews

Housekeeping14
Food & Dining3
Breakfast1
See map

7.9

Very good

Location rating score

Very good location
Parking
FREE
Nearby landmarks
Hypermarket 100 m
Health & Beauty 540 m
Al Dewan Pharmacy 740 m
Al Barsa Park 810 m
Al Ain Hospital 960 m
HR building - Al Ain hospital 980 m
Emergency Department - Al Ain hospital 1.0 km
Canadian Cart Medical Center 1.0 km
Al Ain Dental Center 1.0 km
Jordanian Speech Clinic 1.0 km

City Seasons Hotel Al Ain

Diwan Roundabout, Al Ain, Al Ain, United Arab Emirates, 14929 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Al Ain part of Al Ain, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Al Ain International Airport. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Sauna

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Fitness center

Sauna

Check-in/out [express]

Luggage storage

This property is in high demand!

3 travelers have booked today.

Value for money7.1
Distance to city center5.0 Km
Location rating7.9
Nearest airportAl Ain International Airport (AAN)
Distance to airport12.0 km

Rooms available at City Seasons Hotel Al Ain

Very good
Room comfort & quality

7.7

Junior Suite
...
  • Room size: 47 m²/506 ft²
  • City view
  • 1 king bed
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Family Suite
...
  • Room size: 92 m²/990 ft²
  • Garden view
  • 1 king bed
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Deluxe Room
...
  • Room size: 31 m²/334 ft²
  • Mountain view
  • 1 double bed
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Deluxe Family Room
...
  • Room size: 70 m²/753 ft²
  • Outdoor view
  • 2 single beds & 1 double be...
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Deluxe Family Suite
...
  • Room size: 145 m²/1561 ft²
  • Outdoor view
  • 2 double beds and 2 single ...
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Luxury Room
...
    Enter dates to see prices
    Single room - Luxury
    ...
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      FAMILY SUITE 1 BED WITH VIEW
      ...
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        Superior Double or Twin Room
        ...
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          Superior Double Room
          ...
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            Frequently asked questions

            What time is check-in and check-out at City Seasons Hotel Al Ain?

            Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

            How do I get to City Seasons Hotel Al Ain?

            City Seasons Hotel Al Ain is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, City Seasons Hotel Al Ain has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Al Ain with private transportation, the hotel can arrange both taxis or car rental.

            Is breakfast offered at City Seasons Hotel Al Ain?

            Start your mornings right, with the continental and buffet breakfast options offered at City Seasons Hotel Al Ain. Adults can enjoy breakfast offered with an additional charge of 35 AED if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

            What are my dining options at City Seasons Hotel Al Ain?

            City Seasons Hotel Al Ain features an on-site restaurant for your dining convenience. Breakfast is served here. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

            Can special events be hosted at City Seasons Hotel Al Ain?

            Large events and gatherings such as weddings and engagements can be hosted at City Seasons Hotel Al Ain.

            What is the smoking policy at City Seasons Hotel Al Ain?

            City Seasons Hotel Al Ain does permit smoking in some areas and is not 100% smoke-free.

            What is the closest airport to City Seasons Hotel Al Ain?

            Travel by air is easy with Al Ain International Airport only 12.0 km away from City Seasons Hotel Al Ain.

            What restaurants are nearby City Seasons Hotel Al Ain?

            Restaurants including Cafe Lounge, New Seasons Restaurant and Enet Cafeteria and grilled are popular in City Seasons Hotel Al Ain’s neighborhood which is known as Al Ain.

            What popular shopping places are close to City Seasons Hotel Al Ain?

            Shopping options in City Seasons Hotel Al Ain’s Al Ain neighborhood include Al Jimi Mall, Al Falah Plaza and Al Ain city center.

            What are popular attractions near City Seasons Hotel Al Ain?

            Guests at City Seasons Hotel Al Ain can easily visit Al Barsa Park, Hazza Mosque and Al Baladiya Park located in the Al Ain area.

            What popular natural sightseeing spots are close to City Seasons Hotel Al Ain?

            City Seasons Hotel Al Ain’s nearby natural sights include Al Ain DOT Traffic O&M Office, Jabal Hafeet Mountain and Green Mubazzarah located in the same Al Ain area.

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            See map

            Explore the neighborhood

            What people love about City Seasons Hotel Al Ain

            • 10

              Exceptional
              Breakfast

              "Specious room and VFM breakfast with variety of options."

              Khalid

              |

              November 9, 2022

            • 10

              Exceptional
              Staff 

              "Place is clean and staff are hospitable."

              Jovanni

              |

              October 26, 2022

            • 10

              Exceptional
              Staff 

              "Great hotel Services and everything is good"

              Akshaykumar

              |

              August 12, 2022

            Overall rating:

            7.5

            Very good
            405 reviews
            Cleanliness
            7.7
            Facilities
            7.2
            Location
            7.9
            Read all reviews >
            More about City Seasons Hotel Al Ain

            More about City Seasons Hotel Al Ain

            City Seasons Hotel Al Ain

            It's time for an adventure-filled holiday! Explore Al Ain with a stay at City Seasons Hotel Al Ain. Stay flexible with your holiday planning when you're in Al Ain at City Seasons Hotel Al Ain, just 12.0 km from Al Ain International Airport.
            The range of services provided by City Seasons Hotel Al Ain ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and car hire services to help you get to where you want to go in Al Ain.
            Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
            Smoking is restricted to the designated smoking areas.
            Guestrooms at City Seasons Hotel Al Ain are fitted with all the amenities travelers need. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms at City Seasons Hotel Al Ain include a balcony or terrace, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
            The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and bathrobes in some select rooms.


            Dining and things to do

            Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. If you're picky about eating, don't worry! City Seasons Hotel Al Ain has a selection of cuisine types including halal options.
            Have fun at night with your travel companions right at the hotel's bar.
            City Seasons Hotel Al Ain promises you a fun-packed holiday with a variety of activities and facilities. Pamper and indulge yourself with a visit to the massage, salon, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
            For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Have some relaxing fun with family and friends at the shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


            Dining and things to do

            Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. If you're picky about eating, don't worry! City Seasons Hotel Al Ain has a selection of cuisine types including halal options.
            Have fun at night with your travel companions right at the hotel's bar.
            City Seasons Hotel Al Ain promises you a fun-packed holiday with a variety of activities and facilities. Pamper and indulge yourself with a visit to the massage, salon, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
            For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Have some relaxing fun with family and friends at the shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


            Reasons to stay here

            Rooms here are cheaper than 87% of accommodations in the city.
            This hotel's food and dining score higher than 87% of accommodations in the city.

            Amenities and facilities
            Very good
            Facilities

            7.2

            Most talked about facilities

            Breakfast

            7 mentions

            Housekeeping

            7 mentions

            Taxi

            4 mentions

            Food & Dining

            2 mentions

            Languages spoken

            • English
            • Arabic
            • Filipino
            • Hindi
            • Indonesian
            • Malay
            • Nepali
            • Russian
            • Sinhala
            • Tamil
            • Thai
            • Turkish
            • Ukrainian

            Accessibility

            • Wheelchair accessible

            Internet access

            • Free Wi-Fi in all rooms!
            • Internet services
            • Wi-Fi in public areas

            Things to do, ways to relax

            • Fitness center
            • Massage
            • Sauna
            • Spa
            • Steamroom
            • Swimming pool [outdoor]

            Cleanliness and safety

            • Anti-viral cleaning products
            • Body thermometer
            • Breakfast in room
            • Breakfast takeaway service
            • Cashless payment service
            • Daily disinfection in all rooms
            • Daily disinfection in common areas
            • Doctor/nurse on call
            • Face coverings on staff
            • First aid kit
            • Free face masks
            • Guest rooms seal after sanitization
            • Hand sanitizer
            • Hotel room service app
            • Hot water linen and laundry washing
            • Individually-wrapped food options
            • Physical distancing of at least 1 meter
            • Professional-grade sanitizing services
            • Protective screens in common areas
            • Room sanitization opt-out available
            • Rooms sanitized between stays
            • Safe dining setup
            • Sanitized kitchen and tableware items
            • Shared stationery removed
            • Staff trained in safety protocol
            • Sterilizing equipment
            • Temperature check for guests and staff

            Dining, drinking, and snacking

            • Alternative meal arrangement
            • Bar
            • Bottle of water
            • Coffee shop
            • Poolside bar
            • Restaurant [halal]
            • Restaurants
            • Room service [24-hour]

            Services and conveniences

            • Air conditioning in public area
            • Cash withdrawal
            • Chapel
            • Concierge
            • Convenience store
            • Currency exchange
            • Daily housekeeping
            • Doorman
            • Dry cleaning
            • Elevator
            • Facilities for disabled guests
            • Food delivery
            • Gift/souvenir shop
            • Grooming service
            • Heating in public area
            • Ironing service
            • Laundry service
            • Luggage storage
            • Meeting/banquet facilities
            • Safety deposit boxes
            • Salon
            • Shops
            • Shrine
            • Smoking area
            • Terrace

            For the kids

            • Family room
            • Kids meal
            • Swimming pool [kids]

            Access

            • Adult-only property
            • Buzzer/wireless intercom
            • CCTV in common areas
            • CCTV outside property
            • Check-in/out [express]
            • Fire extinguisher
            • Front desk [24-hour]
            • Non-smoking rooms
            • Pets allowed
            • Safety/security feature
            • Security [24-hour]
            • Smoke alarms
            • Soundproof rooms

            Getting around

            • Airport transfer
            • Car park [free of charge]
            • Car park [nearby]
            • Car park [on-site]
            • Car power charging station
            • Rental car
            • Taxi service
            • Valet parking

            Available in all rooms

            • Accessible by elevator
            • Adapter
            • Air conditioning
            • Air purifier
            • Alarm clock
            • Bathrobes
            • Bathtub
            • Closet
            • Clothes rack
            • Coffee/tea maker
            • Desk
            • Fire extinguisher
            • Free bottled water
            • Hair dryer
            • Hand sanitizer
            • Individual air conditioning
            • In-room safe box
            • Ironing facilities
            • Laptop safe box
            • Linens
            • Pool facilities
            • Private bathroom
            • Refrigerator
            • Safety/security feature
            • Satellite/cable channels
            • Shower
            • Slippers
            • Smoke detector
            • Socket near the bed
            • Soundproofing
            • Swimming pool [direct access]
            • Telephone
            • Tile/marble flooring
            • Toiletries
            • Towels
            • Trash cans
            • Wake-up service
            • Walk-in shower
            Food and dining
            Breakfast options
            • American
            • Asian
            • Continental
            • Halal
            • Buffet
            Restaurants on site

            New Seasons Restaurant

            • Menu: Buffet, A-la-carte
            Location
            Diwan Roundabout, Al Ain, Al Ain, United Arab Emirates, 14929
            Very good
            Location

            7.9

            Airports

            • Al Ain International Airport (AAN)
              12.0 km
            • Al Maktoum International Airport (DWC)
              93.5 km

            Public transportation

            • Municipal Bus Station
              4.4 km

            Hospital or clinic

            • Health & Beauty
              540 m

            Convenience store

            • ADNOC Oasis
              2.0 km

            Cash withdrawal

            • ATM on-site
            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Property policies
            Children and extra beds

            Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

            Minimum age of guests is: 18 year(s).

            Others
            • The swimming pool is accessible for ladies only from 07:00 AM to 01:00 PM.
            • When booking more than 5 rooms, different policies and additional supplements may apply.
            Some helpful facts

            Check-in/Check-out

            • Check-in from14:00
            • Check-out until12:00

            Getting around

            • Distance from city center5.0 Km
            • Travel time to airport (minutes)20

            Extras

            • Breakfast charge (unless included in room price)35 AED

            The property

            • Number of floors2
            • Number of restaurants1
            • Number of rooms 89
            • Room voltage220
            • Year property opened2006
            • Most recent renovation2012

            Reviews of City Seasons Hotel Al Ain from real guests

            Provided by verified guests of Agoda
            7.5
            /
            10
            Cleanliness7.7
            Facilities7.2
            Location7.9
            Room comfort and quality7.7
            Service7.8
            Value for money7.1
            High score for Al Ain
            Rating
            9+ Exceptional (51)
            8-9 Excellent (34)
            7-8 Very Good (68)
            6-7 Good (23)
            <6 Below Expectation (43)
            Time of the year
            Mar - May (46)
            Jun - Aug (47)
            Sep - Nov (61)
            Dec - Feb (65)
            All guests (405)
            All room types
            All languages

            Show reviews that mention 

            Showing 219 verified guest comments
            12345
            10.0
            Exceptional
            Quadri from United Arab Emirates
            Solo traveler
            Deluxe Room
            Stayed 1 night in July 2020

            Good Service”

            I had a nice stay in this hotel. All I needed was a quiet environment to relax and I had it, I left the facility refreshed. The room offered to me was sparkling clean and all necessary things were provided.

            Reviewed July 24, 2020

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            10.0
            Exceptional
            Jovanni from United Arab Emirates
            Couple
            Junior Suite
            Stayed 1 night in May 2022

            Highly recommend ”

            I had a pleasant stay in City Season Hotel. The place is clean and rooms are spacious Highly recommendable.

            Reviewed June 01, 2022

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            10.0
            Exceptional
            DHEERAJ from India
            Business traveler
            Deluxe Room
            Stayed 1 night in April 2019

            Good place to be in”

            Al Ain is a sleepy place in UAE, the hotel is very good but the breakfast options are limited, considering that this place does not have a lot of overnight travellers.

            Reviewed June 03, 2019

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            10.0
            Exceptional
            santosh from United Arab Emirates
            Family with young children
            Deluxe Room
            Stayed 1 night in December 2019

            Exceptional”

            Good location, professional staff nice food 🥘 The best place to stay

            Reviewed December 07, 2019

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            10.0
            Exceptional
            Bethel from United Arab Emirates
            Couple
            Deluxe Room
            Stayed 1 night in December 2019

            Exceptional”

            Great customer service and great food!

            Reviewed December 25, 2019

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            10.0
            Exceptional
            Kofi from United Arab Emirates
            Group
            Deluxe Room
            Stayed 1 night in January 2022

            Exceptional”

            Nice place to hung out with family or friends

            Reviewed January 03, 2022

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            9.2
            Exceptional
            Sarfraz from United Arab Emirates
            Family with teens
            Deluxe Room
            Stayed 1 night in February 2022

            Exceptional”

            It is very economical, is very near to the market.Rooms are very spacious.Staff is very friendly I am very thankful to Mr shaid ul Islam working on the main reception, he was very supportive and helpful

            Reviewed February 19, 2022

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            9.2
            Exceptional
            Arif from India
            Couple
            Deluxe Room
            Stayed 1 night in April 2022

            Awesom service ”

            Superb location superb staff all neat and clean I love to visit again

            Reviewed April 07, 2022

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            8.4
            Excellent
            Florizel from United Arab Emirates
            Couple
            Deluxe Room
            Stayed 1 night in March 2022

            Staff ”

            The MAN in the reception is not accommodating, not even smiling and put an attitude on my when i was checking in. Bad receptionist. Very stiff and no smile at all.

            Reviewed April 05, 2022

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            8.4
            Excellent
            najd from United States
            Solo traveler
            Deluxe Room
            Stayed 1 night in January 2019

            Always a great place”

            City Season is always a nice place for rest

            Reviewed January 05, 2019

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            7.6
            Very good
            Vandna from United Arab Emirates
            Couple
            Deluxe Room
            Stayed 1 night in June 2022

            Very good”

            Staff ia very nice special thanks to HK guy who escorted us and the person who did our checkin struggling to get an Adaptor so thanks to Julu GSEwho helped in that

            Reviewed June 07, 2022

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            7.2
            Very good
            Aaqib from United Arab Emirates
            Business traveler
            Deluxe Room
            Stayed 2 nights in April 2019

            I got the best price through agoda. ”

            It was a work trip and everything was ok except the sound from the function in the hall. They provide a simple breakfast for 30 aed for the guests

            Reviewed April 23, 2019

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            8.0
            Excellent
            Pradip from United Arab Emirates
            Couple
            Deluxe Room
            Stayed 1 night in December 2019

            Very good”

            Very Good Hotel

            Reviewed January 17, 2020

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            7.2
            Very good
            saleh from United Arab Emirates
            Couple
            Deluxe Room
            Stayed 1 night in December 2019

            2 star hotel”

            very basic room, no carpet, very cold, old furniture

            Reviewed December 30, 2019

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            7.2
            Very good
            Liu from United Arab Emirates
            Couple
            Deluxe Room
            Stayed 1 night in February 2022

            Very good”

            Room Clean, but noisy

            Reviewed February 25, 2022

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            4.8
            Rao from Oman
            Family with young children
            Deluxe Room
            Stayed 1 night in August 2019

            I paid all amount online but 10 AED was asked by receptionist with reason booking is through Agoda”

            After asking why I have to pay extra 10 AED receptionist was initially not able to answer then he asked his manager and told that its VAT I already paid during booking showed email then again asked to manager and change sentence that its tourism fee . Tourism fee 10AED also paid at time of booking again showed email. After that no answer and unfortunately I also dont have option to go any where as I booked non refundable room. Additional charges with no reason . I request agoda to contact with them and asked them to retuen money back.

            Reviewed August 18, 2019

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            4.8
            Akshay from United Arab Emirates
            Family with young children
            Deluxe Room
            Stayed 2 nights in October 2019

            Nothing like a hotel with 4 star.”

            Doesn’t look like 4 star hotel in any ways maybe 3 star. You don’t get the feeling of 4 star hotel not much of luxury types But the good part is that they have free steam and sauna in gym

            Reviewed October 16, 2019

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            4.4
            Abdullah from Oman
            Couple
            Deluxe Room
            Stayed 1 night in March 2022

            Poor communication from staff, ”

            They make you feel you are not welcome, not even said welcome here.. The A/C was terribly very cold all the night,switched all electricity off but still flowing air.. The plug of the bathtub was not present ,could not use it. The breakfast was not to the expectations. All the service and staff do not match with City Seasons reputation. General impression: disappointed.

            Reviewed March 04, 2022

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            3.6
            Roopesh from United Arab Emirates
            Family with young children
            Junior Suite
            Stayed 1 night in November 2019

            Use this place only if you have no other choice”

            1. When we arrived even though check in time was 1400, room was not ready till after that. Appears to be understaffed 2. People were smoking in the lounge where kids were also around 3. Breakfast -Restaurent was poorly organised, it seemed understaffed to manage the guest's. The restaurant was not clean, table not organised for next guest, food lying on the floor not cleaned. Long waiting for some of the items on buffet when it was empty 4. Location of hotel was not very good. Display ed out side photos of hotel in my opinion is deceptive sightly and hotel is on the inward side of the building and poor view from room

            Reviewed December 01, 2019

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            3.2
            Abdul from United Arab Emirates
            Family with young children
            Deluxe Room
            Stayed 1 night in February 2020

            Over priced with little facilities”

            Staff is not much co operative..had to call reception for more than 30 mins,still no one answered.had to go all the way down to them.physically to ask a query.on asking y they r not answering phone,answer was a rude we are busy. Food is just ok here.most of the things are old and worn out with no maintenence. I would realy not recommend this place to anyone at all.

            Reviewed February 08, 2020

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            12345
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