City Suites Ramos Tower by Crown Regency
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Deluxe Room City Suites Ramos Tower by Crown Regency
Exterior view City Suites Ramos Tower by Crown Regency
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7.2
Very good
/10
(339 reviews)See what guests said
See map
7.7
Very good
Location rating score
Very good location - Inside city center
Popular neighborhood
Parking
Available
  • Museo Sugbo1.05 km
  • Cebu Metropolitan Cathedral1.29 km
  • Basilica De Sto. Nino1.42 km
  • Magellan's Cross1.46 km
  • Ayala Center Cebu1.55 km
  • Fort San Pedro1.73 km
  • SM City Cebu2.38 km
  • Chapel of San Pedro Calungsod3.24 km
  • Taoist Temple3.35 km
  • Tops Lookout7.77 km
  • 3-star Hotel
    Free Wi-Fi

    City Suites Ramos Tower by Crown Regency

    F. Ramos Street, Cebu City, Cebu, Philippines, 6000 - See map
    "The things I appreciated most were the large rooms with a balcony and good view (1716), a small kitchenette, clean well-stocked bathroom and lots of c..."
    Allan - October 22, 2016
    Very good comfort
    7.3 room quality and comfort
    Very good cleanliness
    7.1 rating for cleanliness
    Very good service
    7.1 rating for service
    Good facilities on premise
    6.6 facilities on premise
    • 970 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Cebu

    • Free Wi-Fi in all rooms!

    Value for money7.4
    Location rating7.7
    Nearest airportMactan-Cebu International Airport (CEB)
    Distance to airport9.0 km

    Rooms available at City Suites Ramos Tower by Crown Regency

    Deluxe Room
    Deluxe Room
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 2 single beds or 1 single b...
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    Deluxe
    Deluxe
    ...
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      Corner Deluxe
      Corner Deluxe
      ...
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        What people love about City Suites Ramos Tower by Crown Regency

        • 7.2
          Very good

          "it was a good stay!"

          yvonne

          |

          August 31, 2016

        • 8.4
          Excellent
          Location

          "From the quality of the linens to the location."

          Jabee J.

          |

          January 24, 2017

        • 8.4
          Excellent

          "This place is great!"

          Jabee J.

          |

          January 24, 2017

        Property ranking|Compared to 4,991 Cebu properties
        See all rankings
        Room comfort score
        7.3/10
        Room size
        28 sqm.
        Review score - United States
        7.3/10
        Location score
        7.7/10
        Better than
        97
        %
        of Cebu properties
        Bigger than
        97
        %
        of Cebu properties
        Better than
        94
        %
        of Cebu properties
        Better than
        93
        %
        of Cebu properties
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        More about City Suites Ramos Tower by Crown Regency

        More about City Suites Ramos Tower by Crown Regency

        8.4
        Excellent

        "Facilities inside the room is fantastic."

        Michael

        |

        April 26, 2018

        Description

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        Most talked about facilities

        View
        8 mentions
        Housekeeping
        8 mentions
        Breakfast
        4 mentions
        Internet
        3 mentions

        What they offer

        7.6
        Very good

        "The best thing about the hotel is the view of the city, make..."

        drew

        |

        January 24, 2018

        View all reviews
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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Food and dining

        Nearby restaurants

        Filipino cuisine
        Filipino cuisine
        Muvanz Pocherohan and Seafood
        1.0 km Filipino, Seafood
        Simply J's Cafe & Restaurant
        1.8 km Filipino, Italian
        American cuisine
        American cuisine
        Fifties Cafe
        440 m American
        Semi-Final Sports Bar
        560 m American, European, Pizza
        Marshall's Irish Pub and Restaurant
        570 m American, Asian, Bar
        Asian cuisine
        Asian cuisine
        Bahay Fiesta Manukan Restaurant
        220 m Asian, Filipino
        wellnessland cafe
        410 m Asian, Vegan, Vegetarian
        Bervee's Bistro
        560 m Asian, Filipino, Fusion

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Reviews of City Suites Ramos Tower by Crown Regency from real guests

        Overall rating
        7.2
        Very good
        From 339 reviews
        7.7Location
        7.3Room comfort and quality
        7.3Value for money
        Agoda Reviews (195)Booking.com Reviews (144)
        Rating via Agoda7.2
        /
        10
        Cleanliness7.1
        Facilities6.6
        Location7.7
        Room comfort and quality7.3
        Service7.1
        Value for money7.4
        High score for Cebu
        Rating
        9+ Exceptional (22)
        8-9 Excellent (16)
        7-8 Very Good (40)
        6-7 Good (20)
        <6 Below Expectation (40)
        Time of the year
        Mar - May (36)
        Jun - Aug (36)
        Sep - Nov (41)
        Dec - Feb (25)
        All guests (195)
        All languages

        Show reviews that mention 

        Showing 138 verified guest comments
        12345
        9.2
        Exceptional
        Mark from Philippines
        Business traveler
        Deluxe Room
        Stayed 2 nights in September 2016

        Good value of money”

        The room is quite big and you'll know that you have picked hotel of good quality. The hotel is at good location. However, you cannot easily find the entrance 'coz it is located right beside the small street adjacent to the building.

        Reviewed April 14, 2017
        8.4
        Excellent
        John from Philippines
        Family with young children
        Deluxe Room
        Stayed 5 nights in October 2016

        Great City View! ”

        Great view of the City, clean rooms and well prepared, budget friendly (room service) food choices. I stayed with my family and I just wish they had the option for 1 queen size bed instead of twin beds. The bathroom needs renovation too, and the WiFi is intermittent and needs to be fixed. All in all, still a decent place to stay. I'll be back!

        Reviewed October 27, 2016
        8.4
        Excellent
        John from Philippines
        Couple
        Deluxe Room
        Stayed 1 night in October 2016

        Nice City view! ”

        I like the balcony and the amazing view of the city. The staff are courteous. The room is clean and the food they serve via room service is also decent. I just wish they offered a room with 1 big bed instead of twin. The bathroom needs renovation too. Overall, it was just right for the price. Will definitely come back!

        Reviewed October 26, 2016
        9.2
        Exceptional
        george from United States
        Couple
        Deluxe Room
        Stayed 1 night in August 2016

        Nice stay”

        Pros: Very clean hotel. Great view of the city, fast elevators. Did not try the restaurant, maybe next time. Cons: Be prepared to pay a cash deposit even if you paid by credit card. Bit of a hassle.

        Reviewed August 19, 2016
        8.4
        Excellent
        Inge from Netherlands
        Couple
        Deluxe Room
        Stayed 2 nights in April 2016

        Clean, Nice, just good. ”

        Clean place, Nice room, good location and service. We actually booked for another night for when we are back Cebu again. Its just good en simple, except for the breakfast, no need to book for that, its not worth the money. There are Nice places near the hotel where you can get an actual breakfast.

        Reviewed April 18, 2016
        10.0
        Exceptional
        Peter from Switzerland
        Solo traveler
        Deluxe Room
        Stayed 6 nights in January 2016

        Best room in best location”

        Room like a studio, good location, great breakfast buffet

        I really liked to stay there. These are the reasons: Room like a studio: big size of the room, a balcony with great view to the city, facilities to wash the dishes like in a kitchen, good bathroom Good location: near many restaurants and shops, e.g. the Robinson Fuente Mall, close to the harbour, e.g. Pier 1 with the departure of the Oceanjet Ferries to Tagbilaran and Dumaguete Great breakfast buffet: with a big choice of western and filipino food, coffee, juices and tea – included in the price of the room – with very attentively service staff. I really can recommend the place and will go back, when i visit the next time the city of Cebu.

        Reviewed January 19, 2016
        9.3
        Exceptional
        Tongli from Singapore
        Couple
        Deluxe Room
        Stayed 1 night in July 2013

        Splendid City View”

        City View, Mountain View, Central Location

        The stay was excellent! The view from the tower was awesome, spanning the entire city. Tops was also in view from our room. Small little balcony allowed us to chill out. In addition, the in-room service had excellent food. Thin crust pizza and drinks at an affordable price. Centrally located, city centre within walking distance.

        Reviewed July 12, 2013
        4.4
        Elaine from Philippines
        Couple
        Deluxe Room
        Stayed 1 night in July 2018

        Acceptable”

        Not very happy with the service. The AC in our room was dripping inside the room - the foot of one of the beds got wet. We called reception to advise and have it fixed but hours went by and nobody came. It wasn't until late in the evening and after following up 4 times, when the maintenance guy arrived and couldn't do anything about it. We were staying for one night only and just decided to stay as we do have the other bed to use but we were cramped in a single bed. Over-all, it was disappointing. I understand it's not really a hotel but more of a serviced apartment. However, I have stayed in a lot of serviced apartments and the service is prompt and efficient. I have never been a picky guest, my patience is long and I very rarely make negative comments but Crown Regency should take a closer look at the City Suites' management.

        Reviewed September 10, 2018
        8.4
        Excellent
        Michael from Philippines
        Solo traveler
        Deluxe Room
        Stayed 2 nights in October 2016

        Good Accommodation along F. Ramos St.”

        Facilities inside the room is fantastic. Location is great. Although there are permanent/semi-permanent tenants in the hotel that keeps the elevator very busy all day long, it dod not bother me much anyway. Value for money. Very close to downtown Cebu and Fuente Osmeña (Mango Ave). For the price that I paid for, I will definitely come back to this hotel in my future travel to Cebu.

        Reviewed April 26, 2018
        3.6
        renee from Philippines
        Family with teens
        Deluxe Room
        Stayed 3 nights in January 2018

        If got other choice id skip this hotel, worth they money u paid! ”

        Stayed with my LilOne ang Hubby for 3nights. The room was small not clean and receptionist was not even helpful need to call and call and call if u require to be assisted or request to clean the room. Aircon was showering water, they basically charge additional 100pesos if u request for new towel, or extra pillow or extra blanket.... lobby is very crowded noisy lift service is slow. u need to request the housekeeping to mopped coz if not they won’t clean the floor. No microwave! One more and the worst was we ask assistant coz our room aircon was dripping water during our 1st night we need to call reception for multiple times waited for 2hrs till someone came can just check the room and after few sec. reception call and told us that the reason that the aircon is dripping water coz we got a lot guest in the room! Like what the hell!!!! Its not bcoz we got guest its bcoz ur aircon need serious servicing. Very very rude! And btw other rooms are having a fiesta even goten letchon as handa!

        Reviewed January 24, 2018
        7.6
        Very good
        drew from Australia
        Family with young children
        Deluxe Room
        Stayed 3 nights in January 2018

        Older hotel,wonderful views. ”

        The best thing about the hotel is the view of the city, make sure you get a room with a balcony .We were there for the Sinalog festival so it was a perfect location right in the middle of the action. The cons, the rooms were a bit worse for wear and there are only two lifts for a massive building so there was a long wait.

        Reviewed January 24, 2018
        6.4
        Good
        Suhra from Philippines
        Couple
        Deluxe Room
        Stayed 1 night in December 2017

        Dissapointed”

        Staff refused to get us a room since reservation team did not yet receive an email regarding the booking. I dont know who is at fault AGODA OR THE HOTEL itself .The booking was fully paid and card was already charged. I felt like I was being questioned if i can afford to book a hotel or not. I was asked to pay for the published rate while waiting for the confirmation if booking went through or not. And promised to get a pay back if it went through. But I refused and insisted that the booking went through. After 1 hour and a half they finally saw my booking. We were able to check in past 5pm. We were told that restaurant is available til 9pm. But to our dismay, around 7:45pm we went to the resto only to find out that there is no chef around. The reason why i booked this hotel is because of the location, nice view during new year’s eve and was expecting to just order from room service to save the hassle of going somewhere. But yeah.... HASSLE.

        Reviewed January 01, 2018
        8.8
        Excellent
        Mellfranz from Philippines
        Group
        Deluxe Room
        Stayed 2 nights in March 2017

        Excellent”

        I'm a person who loves to stay in elivated places to escape from the noise around the metropolis. With the price it's one of the most affordable place to stay within the heart of Cebu. I'm person who loves balcony and yes every room has its own balcony so you will be at peace always. One thing I just dont like are the window blinds but perhaps you can request for thicker blinds so as you can sleep well during daytime. Overall still one of my fav place in Cebu City.

        Reviewed March 25, 2017
        6.0
        LEE from Philippines
        Couple
        Deluxe Room
        Stayed 1 night in March 2017

        Not too happy, but fairly cheap (2K/night)”

        We picked this hotel because it was walking distance to a place we had to visit. Check in itself was was smooth, up until we got to our room. There was no balcony, and when I called front desk to ask why there was no balcony when we paid for a room with one, she said they were fully booked. It was only when I asked her to refund the difference between the room with a balcony and without a balcony, that she said she would check if there was one more balcony room available, which there was, and we transferred rooms. I did not appreciate being downgraded without being informed especially since the room we paid for was more expensive. And if I had not asked about it I don't think they would have said anything. Room itself is a decent size; bathroom is way too small. You have to open the sliding doors when you sit on the toilet so you can maneuver. Shower is tight as well. They could have allowed more space for the bathroom. There was a cockroach in the bathroom of the first room they gave us. The rooms were renovated, but you can tell the building is old because the hallways are dark and not well maintained.

        Reviewed March 25, 2017
        6.8
        Good
        Joyce from Philippines
        Couple
        Deluxe Room
        Stayed 2 nights in August 2016

        Staff, unfriendly. Location good. Food was ok if you're hungry. ”

        It was ok. Not going back there. I would not recommend to friends. The staff on the front desk were eating while serving customers. Chewing while talking. One was wiping her hands on the papers before handing them out to customers. I expected better customer service.

        Reviewed February 20, 2017
        6.4
        Good
        Josephine from Australia
        Couple
        Deluxe Room
        Stayed 2 nights in February 2017

        Liesure ”

        All is good , But disappointed upon checking out on how slow the house keeping area move... Front desk ask house keeping to go & check our room so we could be clear upon check out, but house keeping was taking so long to do thier task .. Very disappointing when we were in a hurry to go to ferries to catch another craft for leyte.. Our driver were waited outside ready to go.. But no , house keeping can't put thier act together & do it. they let us waited for later than 20 minutes . Was annoying , & that is need to be addressed ... Improve your House keeping Services... Apart from drama i must say front desk staff were very helpful.... 😊

        Reviewed February 10, 2017
        9.2
        Exceptional
        Jun from Philippines
        Couple
        Stayed 2 nights in September 2016

        Good Value”

        I enjoyed our stay here. The location is great. the room was clean. we stayed at the 33rd floor and the view was awesome. I liked that there was a porch where I could have my morning coffee or smoke. I would highly recommend this.

        Reviewed October 11, 2016
        3.2
        Peter from United States
        Business traveler
        Deluxe Room
        Stayed 2 nights in September 2016

        Ugly dirty and poor service hotel.”

        Its an ugly hotel. The rooms stinks and smells so bad like a bad odor coming from the drainage. The bathtoom doors are broken and its a very or maybe the tiniest bathroom in tje whole world. The staffs are so un polite and poor service. The restaurant do not anything. If you order any sandwich they will tell you they dont have because they dont have breadand if you order any shake NO because they dont have ice. As in if there are ten menus in the list only two are available. When you enter thw reataurant everybody is talking including the chef and nobody will meet and greet and if you want to order ypu need to find them. Service there is poor mostly because the only person tjat will serve re those students who are on OJT because no staffs. Room service takes forever to deliver. Reveption people do not kow anything as their usual answer to any question is I dont know. Very baf hotel amd very dusty and dirty.

        Reviewed September 23, 2016
        8.4
        Excellent
        Rae from Australia
        Couple
        Deluxe Room
        Stayed 2 nights in July 2016

        Good value for money ”

        Normally very fussy with the cleanliness of the room especially the bathroom. But we were very busy and we didn't spend too much time in the room. It's not exactly the cleanest room out there but it does the job, it's not yuck or anything. And for a non-5star hotel in the Philippines, it's pretty good. It's a tower with private residences so don't expect a grand lobby. Also it has that old feeling so if you're looking for a modern type of accommodation this is not it. And note that the bathroom is really small Otherwise, really good value for money. Booked it for about the third of the price that it is usually. So I suggest to book through Agoda. We decided to book an extra night and we approached the reception. And they advised to book through Agoda again to get the cheap rate and they were able to issue us the same room so we didn't have to relocate. Really happy with the stay

        Reviewed August 30, 2016
        10.0
        Exceptional
        Sheree from Philippines
        Solo traveler
        Deluxe Room
        Stayed 1 night in August 2016

        Value for money. ”

        This condotel is clean and spacious. Staff are okay. I booked for one night through agoda. I had no idea that the price will be doubled if i wanted to extend and book through their staff. Good experience still.

        Reviewed August 21, 2016
        12345
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        City Suites Ramos Tower by Crown Regency
        |Very good 7.2
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        • Very good location
        • Museo Sugbo
        • Cebu South Bus Terminal is within 0.99 km