City Suites Ramos Tower by Crown Regency

City Suites Ramos Tower by Crown Regency

F. Ramos Street, Cebu City, Cebu, Philippines, 6000
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Deluxe Room City Suites Ramos Tower by Crown Regency
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     City Suites Ramos Tower by Crown Regency

    Guest reviews

    7.2
    Very good
    /10
    (195 reviews)See what guests said
    8.8
    Excellent

    "Everything is good for the money, kitchen area, bathroom, st..."

    Charles

    -

    August 19, 2016

    7.4
    Very good value for money

    Property highlights

    Things you'll love

    • 990 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Cebu

    This property is in high demand!

    Last booked a few minutes ago

    Very good
    Location
    7.7
    See map
    Very good location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Visayas Community Medical Center270 m
  • Bubbles On Line300 m
  • National Mapping and Resource Authority390 m
  • Sky Experience Adventure400 m
  • Club Ultima420 m
  • St Vincent General Hospital510 m
  • Robinson's Plaza540 m
  • Central Bank of the Philippines Cebu570 m
  • Southwestern University590 m
  • Mango Square Mall600 m
  • Value for money7.4
    Location rating7.7
    Nearest airportMactan-Cebu International Airport (CEB)
    Distance to airport9.0 km
    Select your room
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 2 single beds or 1 single b...
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    Twin/Double room - De Luxe
    Twin/Double room - De Luxe
    ...
    • Balcony/terrace
    • Shower
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    Superior
    Superior
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    • Balcony/terrace
    • Shower
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    Basic Double
    Basic Double
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      Corner Deluxe Room
      Corner Deluxe Room
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        Standard Room
        Standard Room
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          Double Or Twin Deluxe
          Double Or Twin Deluxe
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            Basic
            Basic
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              Double Or Twin Superior
              Double Or Twin Superior
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                Basic Single
                Basic Single
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                  Have a question for City Suites Ramos Tower by Crown Regency?

                  What people love about the property

                  • 7.2
                    Very good

                    "it was a good stay!"

                    yvonne

                    |

                    August 31, 2016

                  • 8.4
                    Excellent

                    "From the quality of the linens to the location."

                    Jabee J.

                    |

                    January 24, 2017

                  • 8.4
                    Excellent

                    "This place is great!"

                    Jabee J.

                    |

                    January 24, 2017

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                  More about City Suites Ramos Tower by Crown Regency

                  More about City Suites Ramos Tower by Crown Regency

                  7.6
                  Very good

                  "The best thing about the hotel is the view of the city, make..."

                  drew

                  |

                  January 24, 2018

                  An overview

                  Show less

                  What they offer

                  8.4
                  Excellent

                  "Facilities inside the room is fantastic."

                  Michael

                  |

                  April 26, 2018

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                  Nearest essentials

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                  What to eat nearby

                  Filipino cuisine
                  Filipino cuisine
                  Muvanz Pocherohan and Seafood
                  1.0 km Filipino, Seafood
                  Simply J's Cafe & Restaurant
                  1.8 km Filipino, Italian
                  American cuisine
                  American cuisine
                  Fifties Cafe
                  440 m American
                  Semi-Final Sports Bar
                  560 m American, European, Pizza
                  Marshall's Irish Pub and Restaurant
                  570 m American, Asian, Bar
                  Asian cuisine
                  Asian cuisine
                  Bahay Fiesta Manukan Restaurant
                  220 m Asian, Filipino
                  wellnessland cafe
                  410 m Asian, Vegan, Vegetarian
                  Bervee's Bistro
                  560 m Asian, Filipino, Fusion

                  What's nearby

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
                  Show more

                  Property's guest policies

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                  Some helpful facts

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                  Real reviews from real guests

                  Agoda Reviews (195)Booking.com Reviews (144)
                  7.2
                  /
                  10
                  Cleanliness7.1
                  Facilities6.6
                  Location7.7
                  Room comfort and quality7.3
                  Service7.1
                  Value for money7.4
                  Provided by verified guests of Agoda
                  All languages
                  All guests (195)

                  Show reviews that mention 

                  Showing 138 verified guest comments
                  12345
                  4.4
                  Elaine from Philippines
                  Couple
                  Deluxe Room
                  Stayed 1 night in July 2018
                  Acceptable”
                  Not very happy with the service. The AC in our room was dripping inside the room - the foot of one of the beds got wet. We called reception to advise and have it fixed but hours went by and nobody came. It wasn't until late in the evening and after following up 4 times, when the maintenance guy arrived and couldn't do anything about it. We were staying for one night only and just decided to stay as we do have the other bed to use but we were cramped in a single bed. Over-all, it was disappointing. I understand it's not really a hotel but more of a serviced apartment. However, I have stayed in a lot of serviced apartments and the service is prompt and efficient. I have never been a picky guest, my patience is long and I very rarely make negative comments but Crown Regency should take a closer look at the City Suites' management.
                  Reviewed September 10, 2018
                  9.2
                  Exceptional
                  Mark from Philippines
                  Business traveler
                  Deluxe Room
                  Stayed 2 nights in September 2016
                  Good value of money”
                  The room is quite big and you'll know that you have picked hotel of good quality. The hotel is at good location. However, you cannot easily find the entrance 'coz it is located right beside the small street adjacent to the building.
                  Reviewed April 14, 2017
                  8.4
                  Excellent
                  John from Philippines
                  Family with young children
                  Deluxe Room
                  Stayed 5 nights in October 2016
                  Great City View! ”
                  Great view of the City, clean rooms and well prepared, budget friendly (room service) food choices. I stayed with my family and I just wish they had the option for 1 queen size bed instead of twin beds. The bathroom needs renovation too, and the WiFi is intermittent and needs to be fixed. All in all, still a decent place to stay. I'll be back!
                  Reviewed October 27, 2016
                  8.4
                  Excellent
                  John from Philippines
                  Couple
                  Deluxe Room
                  Stayed 1 night in October 2016
                  Nice City view! ”
                  I like the balcony and the amazing view of the city. The staff are courteous. The room is clean and the food they serve via room service is also decent. I just wish they offered a room with 1 big bed instead of twin. The bathroom needs renovation too. Overall, it was just right for the price. Will definitely come back!
                  Reviewed October 26, 2016
                  9.2
                  Exceptional
                  george from United States
                  Couple
                  Deluxe Room
                  Stayed 1 night in August 2016
                  Nice stay”
                  Pros: Very clean hotel. Great view of the city, fast elevators. Did not try the restaurant, maybe next time. Cons: Be prepared to pay a cash deposit even if you paid by credit card. Bit of a hassle.
                  Reviewed August 19, 2016
                  8.4
                  Excellent
                  Inge from Netherlands
                  Couple
                  Deluxe Room
                  Stayed 2 nights in April 2016
                  Clean, Nice, just good. ”
                  Clean place, Nice room, good location and service. We actually booked for another night for when we are back Cebu again. Its just good en simple, except for the breakfast, no need to book for that, its not worth the money. There are Nice places near the hotel where you can get an actual breakfast.
                  Reviewed April 18, 2016
                  10.0
                  Exceptional
                  Peter from Switzerland
                  Solo traveler
                  Deluxe Room
                  Stayed 6 nights in January 2016
                  Best room in best location”
                  Room like a studio, good location, great breakfast buffet
                  I really liked to stay there. These are the reasons: Room like a studio: big size of the room, a balcony with great view to the city, facilities to wash the dishes like in a kitchen, good bathroom Good location: near many restaurants and shops, e.g. the Robinson Fuente Mall, close to the harbour, e.g. Pier 1 with the departure of the Oceanjet Ferries to Tagbilaran and Dumaguete Great breakfast buffet: with a big choice of western and filipino food, coffee, juices and tea – included in the price of the room – with very attentively service staff. I really can recommend the place and will go back, when i visit the next time the city of Cebu.
                  Reviewed January 19, 2016
                  8.4
                  Excellent
                  Michael from Philippines
                  Solo traveler
                  Deluxe Room
                  Stayed 2 nights in October 2016
                  Good Accommodation along F. Ramos St.”
                  Facilities inside the room is fantastic. Location is great. Although there are permanent/semi-permanent tenants in the hotel that keeps the elevator very busy all day long, it dod not bother me much anyway. Value for money. Very close to downtown Cebu and Fuente Osmeña (Mango Ave). For the price that I paid for, I will definitely come back to this hotel in my future travel to Cebu.
                  Reviewed April 26, 2018
                  3.6
                  renee from Philippines
                  Family with teens
                  Deluxe Room
                  Stayed 3 nights in January 2018
                  If got other choice id skip this hotel, worth they money u paid! ”
                  Stayed with my LilOne ang Hubby for 3nights. The room was small not clean and receptionist was not even helpful need to call and call and call if u require to be assisted or request to clean the room. Aircon was showering water, they basically charge additional 100pesos if u request for new towel, or extra pillow or extra blanket.... lobby is very crowded noisy lift service is slow. u need to request the housekeeping to mopped coz if not they won’t clean the floor. No microwave! One more and the worst was we ask assistant coz our room aircon was dripping water during our 1st night we need to call reception for multiple times waited for 2hrs till someone came can just check the room and after few sec. reception call and told us that the reason that the aircon is dripping water coz we got a lot guest in the room! Like what the hell!!!! Its not bcoz we got guest its bcoz ur aircon need serious servicing. Very very rude! And btw other rooms are having a fiesta even goten letchon as handa!
                  Reviewed January 24, 2018
                  7.6
                  Very good
                  drew from Australia
                  Family with young children
                  Deluxe Room
                  Stayed 3 nights in January 2018
                  Older hotel,wonderful views. ”
                  The best thing about the hotel is the view of the city, make sure you get a room with a balcony .We were there for the Sinalog festival so it was a perfect location right in the middle of the action. The cons, the rooms were a bit worse for wear and there are only two lifts for a massive building so there was a long wait.
                  Reviewed January 24, 2018
                  6.4
                  Good
                  Suhra from Philippines
                  Couple
                  Deluxe Room
                  Stayed 1 night in December 2017
                  Dissapointed”
                  Staff refused to get us a room since reservation team did not yet receive an email regarding the booking. I dont know who is at fault AGODA OR THE HOTEL itself .The booking was fully paid and card was already charged. I felt like I was being questioned if i can afford to book a hotel or not. I was asked to pay for the published rate while waiting for the confirmation if booking went through or not. And promised to get a pay back if it went through. But I refused and insisted that the booking went through. After 1 hour and a half they finally saw my booking. We were able to check in past 5pm. We were told that restaurant is available til 9pm. But to our dismay, around 7:45pm we went to the resto only to find out that there is no chef around. The reason why i booked this hotel is because of the location, nice view during new year’s eve and was expecting to just order from room service to save the hassle of going somewhere. But yeah.... HASSLE.
                  Reviewed January 01, 2018
                  2.4
                  Marie from Philippines
                  Solo traveler
                  Deluxe Room
                  Stayed 1 night in August 2017
                  Disppointed”
                  Booked crown regency towers, when i received the confirmation- shocked that They gave me city suites by crown regency. City suites has very Dirty toilet and bathroom and has a very small space to move around the bathroom/toilet; toilet doesnt flush easily; leaking aircon, staff issues. Not recommended for someone who wants to relax.
                  Reviewed August 08, 2017
                  4.8
                  Kristy from Philippines
                  Family with teens
                  Deluxe Room
                  Stayed 1 night in May 2017
                  The worse!”
                  The hotel is smelly the moment you entered the lobby, staffs were not so accommodating, the door knobs alarm is disturbing you have to slam the door really hard to prevent it from alarming, upon check out we are charged with smelly towels that was probably there ages ago and we explained we didn't use it and was pretty much evident that we haven't used the bathroom as well since we are only there for a night and is transferring to macron the next day, clearly the management don't know how to communicate well.
                  Reviewed July 23, 2017
                  6.8
                  Good
                  Timothy from United States
                  Solo traveler
                  Deluxe Room
                  Stayed 1 night in May 2017
                  Hotel is ok”
                  The location is ok, but staff never look at the reservation details: i requested high floor and double bed in the Agoda additional comment section but they never read it! For the price this should be noted..
                  Reviewed June 14, 2017
                  8.8
                  Excellent
                  Mellfranz from Philippines
                  Group
                  Deluxe Room
                  Stayed 2 nights in March 2017
                  Excellent”
                  I'm a person who loves to stay in elivated places to escape from the noise around the metropolis. With the price it's one of the most affordable place to stay within the heart of Cebu. I'm person who loves balcony and yes every room has its own balcony so you will be at peace always. One thing I just dont like are the window blinds but perhaps you can request for thicker blinds so as you can sleep well during daytime. Overall still one of my fav place in Cebu City.
                  Reviewed March 25, 2017
                  6.0
                  LEE from Philippines
                  Couple
                  Deluxe Room
                  Stayed 1 night in March 2017
                  Not too happy, but fairly cheap (2K/night)”
                  We picked this hotel because it was walking distance to a place we had to visit. Check in itself was was smooth, up until we got to our room. There was no balcony, and when I called front desk to ask why there was no balcony when we paid for a room with one, she said they were fully booked. It was only when I asked her to refund the difference between the room with a balcony and without a balcony, that she said she would check if there was one more balcony room available, which there was, and we transferred rooms. I did not appreciate being downgraded without being informed especially since the room we paid for was more expensive. And if I had not asked about it I don't think they would have said anything. Room itself is a decent size; bathroom is way too small. You have to open the sliding doors when you sit on the toilet so you can maneuver. Shower is tight as well. They could have allowed more space for the bathroom. There was a cockroach in the bathroom of the first room they gave us. The rooms were renovated, but you can tell the building is old because the hallways are dark and not well maintained.
                  Reviewed March 25, 2017
                  6.8
                  Good
                  Joyce from Philippines
                  Couple
                  Deluxe Room
                  Stayed 2 nights in August 2016
                  Staff, unfriendly. Location good. Food was ok if you're hungry. ”
                  It was ok. Not going back there. I would not recommend to friends. The staff on the front desk were eating while serving customers. Chewing while talking. One was wiping her hands on the papers before handing them out to customers. I expected better customer service.
                  Reviewed February 20, 2017
                  9.2
                  Exceptional
                  Jun from Philippines
                  Couple
                  Stayed 2 nights in September 2016
                  Good Value”
                  I enjoyed our stay here. The location is great. the room was clean. we stayed at the 33rd floor and the view was awesome. I liked that there was a porch where I could have my morning coffee or smoke. I would highly recommend this.
                  Reviewed October 11, 2016
                  3.2
                  Peter from United States
                  Business traveler
                  Deluxe Room
                  Stayed 2 nights in September 2016
                  Ugly dirty and poor service hotel.”
                  Its an ugly hotel. The rooms stinks and smells so bad like a bad odor coming from the drainage. The bathtoom doors are broken and its a very or maybe the tiniest bathroom in tje whole world. The staffs are so un polite and poor service. The restaurant do not anything. If you order any sandwich they will tell you they dont have because they dont have breadand if you order any shake NO because they dont have ice. As in if there are ten menus in the list only two are available. When you enter thw reataurant everybody is talking including the chef and nobody will meet and greet and if you want to order ypu need to find them. Service there is poor mostly because the only person tjat will serve re those students who are on OJT because no staffs. Room service takes forever to deliver. Reveption people do not kow anything as their usual answer to any question is I dont know. Very baf hotel amd very dusty and dirty.
                  Reviewed September 23, 2016
                  8.4
                  Excellent
                  Rae from Australia
                  Couple
                  Deluxe Room
                  Stayed 2 nights in July 2016
                  Good value for money ”
                  Normally very fussy with the cleanliness of the room especially the bathroom. But we were very busy and we didn't spend too much time in the room. It's not exactly the cleanest room out there but it does the job, it's not yuck or anything. And for a non-5star hotel in the Philippines, it's pretty good. It's a tower with private residences so don't expect a grand lobby. Also it has that old feeling so if you're looking for a modern type of accommodation this is not it. And note that the bathroom is really small Otherwise, really good value for money. Booked it for about the third of the price that it is usually. So I suggest to book through Agoda. We decided to book an extra night and we approached the reception. And they advised to book through Agoda again to get the cheap rate and they were able to issue us the same room so we didn't have to relocate. Really happy with the stay
                  Reviewed August 30, 2016
                  12345
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                  City Suites Ramos Tower by Crown Regency
                  |Very good 7.2
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                  • Very good location
                  • Museo Sugbo
                  • Cebu South Bus Terminal is within 0.99 km