Cancun hotels & places to stay

We had visited for a friends wedding the previous year and decided to go to another spot for a trial. After 1 night at the new resort we booked this place while in Cancun. We found the Foyer and main dining room remodeled and quality still up to our exoectations. The drinks selection could be improved but that’s only because I saw they have JW red label instead of Black displayed on the bars.

The reason for choosing this hotel is because I was under the impression that this is an all exclusive adults only hotel. But we were surprised that the hotel was swarming with children. Nothing wrong with it but just false advertisement and misleading information. It was even briefed to us that it is an adults only hotel. Jacuzzi was one we were looking forward to was overcrowded by children. Beach also starts to smell like sewage.

The beach is absolutely world class. Amazing sand and clear water. This alone makes the Grand Oasis worth it, but then you add in the 1/4 mile long pool, day parties/concerts, and views of Cancun from the Pyramid and the beach deck are breathtaking. The scene during March and April (Spring Break) is for singles looking for a good time. The bars and pool are always full of fun people. Not recommended for couples or families during this time at least. Stay away from the two Oasis Lite restaurants at either end of the property. These are the cheaper restaurants for people who did not pay extra for the Pyramid. It is easy to go there because they seem to always be open, but there is A LOT better food at the Pyramid only restaurants especially White Box and the buffet restaurant above White Box.

Hello, I am Taehoon Choi in Korea (South). I stayed your hotel in last month. Checked in 28th Nov and checked out 30th Nov 2018. I booked through Agoda. I gave you 300USD as a deposit when I checked in, but I didn't get it back yet. I issued by my credit card what is MasterCard_KBCARD. And the owner of this credit card is Mr.TAEHOON CHOI. I'd really appreciate it, if you check my deposit and let me know when I can get it back.

I have been to Mexico atleast 7 times, I have stayed at all-inclusives before. I consider myself and savvy travel shopper. Not just a value traveler, we also will do luxury. We had my daughters best friend from college with us. I had promised the parents not to leave resort due to the unrest in Mexico's political climate at this time. I chose this resort because it had enough amenities between both resorts (Royal Solaris Caribe) that they could play tennis, mini golf, all pools, hot tubs, restaurants, bars, kayaks and paddle boats. This was not the case. We were not premiere members? We were falsely sold our vacation. Also, as soon as we walked in the travel sales membership people were all over us! I'm sorry to say that I could never buy a time-share of any sort at this place because it is dated. If you wanted bacon at the buffet, you had to ask. There was water leaks and a musty smell. On a positive note, the beach is nice, the location is nice, the people that cleaned room GREAT!

We had a wonderful stay at GR Solaris Cancun Resort. This day was simply an additional day added on to our 4 night stay because we didn't want to leave! Peter, our concierge was a great help. The entire Entertainment Staff kept us included in all activities, and kept everything very fun! I wish I had half of their energy! Our servers, especially David in Marco Polo, and Mayky in the buffet, were exceptional! Wish they would have free WiFi throughout the hotel. Would have made booking another night easier. Also wish the food would have been a bit on the more exceptional side, but for an all-inclusive, it was good.

I had really a great experience staying in such an amazing resort . Location is perfect , u can find around lots of restaurants, shopping and clubs . Beach is nice and u can go to another beaches related to your neighbor hotels . I really loved my room with the amazing sea view and balcony . The room has been cleaned every day with changing a new bed set ! Stuff is really friendly , helpful ! U feel they care about you and as for me they support me in some questions . I recommend this hotel to everyone and if I come back to Cancun so deffenetley to First Americana Cancun ! Thank u to make my vacation . I hope see u soon .

My first Cancun experience became wonderful thanks to GR Caribe By Solaris. All staffs are very kind and helpful. All restaurant's foods and drinks are excellent. Especially Marco polo is my best place. Don't miss making the reservation. I have 4-year-old daughter. She loves all pools and Kids club. She enjoyed water slides again and again. If I had to pick up disappointment points, it is that they do not have a coin-laundry. We need to use laundry services with additional price.

hotel is big and spacious but very crowded. rooms big and very good. restaurants and bars busy and sometimes difficult to get a table. food ok and plentiful but not great. entertainment at night and tvs for watching sport. outside areas very good. beach and swimming were outstanding. water service to sunlounges. good tours desk. some staff very difficult to deal with and night mamager on check-in was rude and unhelpful. no 'old part of town' to visit in cancun. weather great.

There was a group of four of us that went down for a week vacation and stayed at this property. We all four had the best time of our lives at this place. The staff were very professional, friendly, and accommodating. The hotel was 5 star hands down. The location was perfect, in the middle of everything you needed within walking distance or riding the bus too. We have now found our new favorite place to go whenever we go back to Cancun, MX.

pretty nice Hotel which I would go again. we had a pretty easy check in with friendly stuff and an awesome room which is much bigger than expected. the resort of the hotel has a nice pool with seawater and a comfortable feeling arround. the only thing I have to complain is the price. it is not possible to pay via Agoda app, which announces a total price of 100 USD (tax included). at the hotel the owner add taxes plus a currency exchange rate which is not correct. so in total I had to pay 119 USD which is an increase of almost 20%.

Good location for Cancun -- near the big clubs and right on the beach. Taxi drivers all through Cancun, especially at the airport are horrible. If you want to travel around, or even have a group, rent a car. The Hyatt is one of about only 5 hotels in the area that is not an all inclusive. Whenever negotiating to buy something, including taxis, don't ask how much in US dollars, ask how much in Pesos. This will save you about 25%. Best to always pay in pesos also, for same reason. There are 2 buses that run up and down the strip. They cost 8.5 pesos, and they will give you change if you use small bills. To exit, go to rear of bus and press the stop button.

We had a lovely stay at this hotel which has 2 pools which are immaculate and beautiful well maintained garden surrounds. Tennis courts are free to use and the complimentary racquets were better than my own racquet back home! Walk out onto the beach which although not quite as nice as the beach on the eastern front, is protected from the wind which was blowing a gale on the eastern beaches. Its a US$10 cab fare to the restaurants/bars/clubs of Cancun although the bus system is very easy and efficent and costs less than US$1 to get to where the night action is.

I travel often and have good reference points to assess the value for the money . This property is really overpriced. The rooms are average at best, there's no garbage can in the rooms. my room was advertised as "ocean view" but really had only about 5 degrees of view of the ocean. When I checked in which took 15 minutes, I heard literally 6 people asking to be changed to a different room because the view was not as promised. Food was below average. The beach at this spot is terrible , there is nothing blue or turquoise about it. The location is far from everything 45 min to Cancun, 45 to playa, 1h30m to tulum. The only thing to do here is to stay in the property and spend all your time eating at the limited restaurants (4 in total, which is not a lot of you take into account that they have 20-something buildings).

We absolutely loved this hotel. IMO the best location on the island - that is if you like to be as close to the water as you you can get and if you like it quiet. If you need restaurants and nightlife close-by it is not for you. There is snorkeling and swimming as well as a dive shop on-site. The rooms are well appointed but a bit worn. They were reasonably clean. However, they need to get rid of that terrible masoned wall/ledge thingy that is directly in the way between bed and bathroom. It is hard to avoid tripping and severely hitting you legs - ouch! We loved the view from the balcony. Room service was great. The restaurant food was really good, too. Great plus that the rooms were not musty (we saw two rooms)! Well done. First we were given a twin instead of a king room - despite double checking while checking in. They showed great service when they made it possible for us to get back an item we forgot at another Avalon hotel - thanks a lot Avalon.

5 minutes walking to center of everything (coco bongo etc). Ocean downstairs A little small studio, but with an excellent view, great balcony, view to both sides - the ocean and the lake. All excellent! Owner very friendly, and even gave us champagne Having wifi would have been nice... no wifi :( ... and a little noisy at night, but nothing you can do about it - if you choose to stay at the center, it will be a little noisy - the noise of life!

I was a little when we realised we would needed to spend a couple of nights in downtown Cancun, we previously stayed in the hotel zone. I shouldn’t have been. Smart Cancun by Oasis is a perfect place to base yourself either for a stopover or even a holiday. We loved our room, which was labelled as standard but was far from standard (or what we call standard). We had a large room, huge bed, road side balcony, massive tv, coffee machine and percolator, safety display box and daily beach towels. Plus the welcome information, and anything else you wanted to know, was held on a tablet which also controlled the tv. We didn’t have breakfast with our booking (do so if you can) but paid 130 MX peso each for an unlimited amount of good quality breakfast each day. The pool area is great with lots of sun loungers, shade from palm trees and jacuzzis. Plus the staff are all super friendly (especially Rosalia, Jose & Iris). Only slight thing that could be improved are the cardio machines in the gym, they could do with a refresh. Local restaurants cater for all cuisines and budgets. The fish taco place opposite does a mean mixed ceviche taco for 45 MXN pesos which can be washed down with a reasonably priced beer. Rino’s Italian restaurant is also another gorgeous place to visit while you are here. We loved our reasonable priced stopover at Smart Cancun by Oasis and would recommend to others.

When we came to check in I presented my confirmation from agoda, which showed that I pre paid. The employee working the counter said he could see my reservation but insisted that I needed a PIN number that I “should have received” (I didn’t) in order to complete my check in. He wasted 30 minutes having me forward him my reservation and fumbling through his computer before I eventually convinced him to place a hold on my card to give us the room. At check out we had the same issue they said we would have to pay again until I showed them my credit card statement and even though they claimed they had no record of the charge they eventually came back and said they could complete the charge and I was OK to leave. On top of that the room was very muggy, AC didn’t work well, and the resort is clearly made for spring breakers but I guess that’s what you get in Cancun.