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Staying at GRT Chennai hotel was my first time. I always have not had great experiences with hotels regardless of how great or reputed they are, but this one. I absolutely loved everything about GRT Chennai. Food, staff, cleanliness, entertainment and other facilities. I was 100% relaxed at the hotel. Staff were very well-mannered and helpful. They don't hassle you or even bother coming after you for tips. And that's one of the best things about the hotel. I liked the gym facilities and also the spa. Will definitely stay there again next time.

I only stayed in Chennai for 1 night as a business traveler so after reviewing many hotels in Chennai on the AGODA website i decided to stay at the Residency Towers after reading some of the reviews, i found the hotel to be quite convenient for the airport, only around 30mins drive, the hotel provided me with the airport transfer as i requested and the driver waited for me even though the flight was delayed, i found the hotel staff to be very kind and helpful, unfortunately i had to checkout very early and therefore missed the Indian breakfast buffet, but the front desk staff organized for a takeaway breakfast for me, during my stay there i was missing my luggage from the Emirates flight so was unable to use the swimming pool and fitness facilities but i did have a look at these and it looked very nice indeed, also there is some big department stores within walking distance from the hotel and also many restaurants and convenience stores all within walking distance, i would be very happy to stay at the Residency Towers for my future trips to Chennai

I have not stayed at a five star hotel in Chennai before. But I have in other countries like Bangkok and Indonesia. It measures up where it needs to, like staff friendliness and service efficiency. But I would find fault in the old bathrooms and the lack of polish in their up keep of furniture. it's an old hotel so it's forgivable I suppose. The breakfast buffet was more than what I expected with the rooftop dining have very rich and tasty selection of dishes. Friendly staff in that restaurant made the 25 minute wait for our hungry slightly more bearable. Overall, it's what I paid for, so I really cannot complain much. But it's a good four star at best. Not five star.

Having stayed in many hotels in various countries, I did not have much expectations for Leela Palace Hotel thinking it was just a normal local chain of hotel. I was so wrong. The service staff made me welcome from the very moment I arrived at the hotel. Room was fantastic with a view of the sea. Breakfast buffet was good with wide variety of international dishes. Beats all the international chain of hotels in India! Has to be the best hotel in Chennai and locat

I was longing for a break after having a few hectic months at work.. was browsing thru the hotels in Chennai and after reading some interesting reviews of Hyatt, my sister and i thought we could give it a try..I would say i made a wise choice.. service was over the top.. room was great..check-in was smooth and fast, although it was a very early check-in, they still managed to accommodate us immediately.. just what we needed after a long nights of travel... i would like to give my credits to Mr.Murali (Asst Manager Housekeeping), he was extremely humble, friendly and efficient.. In general staffs of Hyatt are wonderful.. Will definitely be back again in my next visit.. Thanks again for the great stay...

I was on a business trip come short holiday where I had my younger sister with me who visited India for the first time. We was traveling around few places with a tight schedule. After our long travel from Bangalore to trichy and to chennai on the same day, we arrived at this wonderful welcoming hotel. Upon arrival we were greet by wonderful staff who always had smile on their faces. The front desk officers were very polite and made sure they did the check in process fast as they understand the situation of their guest. When we entered the room we could just feel the relaxation that we would get that night. The interior of the room was really good. We had a great sleep. The next day morning we had our buffer at the hotel itself. The choices of food was good, they had lots of variety, coming from Malaysia the paradise for food, we really enjoyed the menu that they offed. I should always say this again and again the staff at this hotel really cares about the satisfaction of guest. They don't even give you a minute to even ask for something, they keep checking if we need anything and made sure we had everything needed. After a whole day of shopping we came back to the hotel and it was Christmas eve and the hotel had special buffer dinner. It was really a wonderful dinner, they had too many varieties . The next day we had a early flight and I requested for a wake up call. The officers were too kind to be concern about breakfast as we had to leave at 5am. They got us packed breakfast in the morning and gave us when we checked out. We really enjoyed our stay here and have decided that this will only be the hotel that we will be looking forward to stay during our chennai trips.

I stayed at the Ramada Plaza, Chennai for 2 nights. I had a really good experience staying there. They ran out of the room type I had booked last minute, so they upgraded me to a premium room at no additional cost. As a solo woman traveller, I felt very safe at all times. The room was big, clean and comfortable. The staff are really courteous and great at service. I ordered room service a couple of times, the food though pricy is very good. The breakfast buffet was excellent, with a good spread. I'd definitely recommend this place to anyone travelling to Chennai.

I am a frequent visitor to this hotel. Which is one of the best hotel chain in south India. They keep the standard in all there chain of hotels. Though they are keeping standers I would recommend them they should also train the battery operated vehicle drivers to take care of the safety of not only the passengers travelling in it but also the guests who are walking through the foot path. We luckily escape from a rash battery operated vehicle and the driver is not aware that he is wrong.

The location is perfect to enjoy some well deserved rest. It is on the outskirts of the village and therefore you won't hear the crazy love for honking of the local population. The pool is quite large and probably perfectly sized for the number of guests this hotel can receive. An added plus is that the hotel forbids diving and loud play in the pool which destroys the atmosphere and calm in so many other resorts. The staff luckily is mostly from North India where they understand the service requirements of foreign travellers better than local staff. Always a smile and ready to help with anything. Talking about the local population and the city itself: The hotel is about 2km away from the shore temple. Easy to reach by walking or tuktuk. A new road has been build, but unfortunately the forgot to add a sidewalk which might make it challenging to walk to the temple or other sights. Shops in the city and tuktuks in general are to be avoided. Shopkeepers developed the annoying habit of calling you into their shop in a very intrusive manner. This unfortunately is not compensated by honest or even reasonable prices. So enjoy the hotel and go for a walk to the monuments in the mornings. Very relaxing and a bit of culture added to it. One thing the hotel failed at and that as giving its address. Coming from Chennai and leaving the highway into the city brings you about 30 meters away from their doorstep. An ancient temple is in their front yard.

Booking a service apartment was a terrible mistake because service apartment of ITC Grand Chola doesn’t fit the claim of being a luxury hotel . I booked the service apartment as I want my daughters to be in the same room. 1. The timber floor was a horrible sight with scratch mark everywhere like not polished for years. 2. The curtain in our room was crumpled and was a pain to the eyes. 3. There were dust on the TV decoder which was clearly visible. 4. The housekeeper who did the housekeeping job left his dirty shoe marks on the bathroom floor. 5. Water stain mark was clearly visible on the toilet bowl in the room 6. The balcony was very dirty and looks like a balcony in a non star rated hotel. 7. Reception staff needs more training to be courteous and warm. I have stayed in a number of 5 star hotels in Chennai and I did not expect this from ITC Grand Chola

We stayed here for two nights passing through chennai.. The hotel is beautiful and new, the rooms are spacious and tastefully decorated with everything you need except there is no alcohol in the mini bar. We were swamped with three room deliveries of complimentary tarts and cakes on the first day with a note on only one of the tarts saying it was their tart of the day. We received no complimentary deliveries during our second day... Confusing! the hotel was only recently opened there remains some building works (daytime noise and paint odor as you move about the hotel). Additionally, the bar and specialty restaurant are not yet open so there is only one restaurant available for meals and drinks. The food was excellent ( western and southern indian) but expensive, as were drinks). I suspect the staff are currently being trained as service was really unpredictable, either there was noone around or we had three or more waiters trying to take our order one after another. The rooftop pool is an oasis; a lovely place to unwind after being out in busy, dusty, noisy, intense chennai. Depending on the room price, we may stay here again as my thoughts are that the staff are just finding their feet and learning how to communicate with one another all I'd which was creating small hiccups for us as guests, but the hotel has got the bones of a slick 5 star and hopefully will start to operate as smoothly as one shortly.

This Hotel shows that it is located on the Airport Road, however this is not true, it is 34kms far from the Airport and 55kms away from the Chennai Central. I booked this hotel on the perception that it is close to Airport but in vain. We spend 2600 INR from the Chennai Central Railway Station to reach to Hotel. Hotel Property is very nice as it is ITC brand, polite and helpful staff, good and wide variety of breakfast, tasty food - we took lunch and dinner in the hotel as their was no option to move out. I was totally surprised to see their Cab service charges - it's on a very higher side. Airport transfer is 1050 + taxes which is doubled as compare to Uber and Ola. We stayed at Fortune South Point, Trivandrum and the cab charges was very nominal and within budget. This is totally unexpected that same Facilities charges are so different. If you are looking to see the city then this hotel should not be considered.

Stayed for two nights as part of a business trip. This is a really nice business hotel. While I do not know whether I should call it as a "five star" hotel (may be the government has lowered standards/ ambiance required for 5 star!), I would consider it as a great place for business stay. The best part of this hotel is its staff. Room service staff were very quick in response and very courteous. Front desk and travel desk were also very helpful. The ambiance of the hotel is okay, and I wouldn't say its the best. The colour scheme inside resembles more of a casino, than a luxury hotel. I would also say that the entrance door of the hotel with advertisements looked very odd! May be the management should consider replacing it with a see through door.

Overall this is a decent hotel in fairly good location. But don't let the grand appearance of the driveway and lobby fool you. The staff service is at best average, while any poolside service is deplorable. Twice to took +30min for anyone to take an order, and when we did give them a sexond chance, it took almost an hour before a simple soup/salad/sandwich appeared. Breakfast area is nice, but buffet choices very limited. Room: fittings old and at the point of breakdown, several lights broken, crap view onto a roof, TV didn't work, minibar warm. Check-out desk didn't get the charge right so now the hotel is asking me to spend my precious time completing charge authorisation forms. I've been a loyal user of another hotel in chennai. I regret my choice to switch.

A great hotel with excellent management. Great experience started with my pre-booking inquiries by emails. Of the three 5-star hotels I contacted, Hilton was the most responsive, giving the most detailed information on tours and car service on the same day. Room size is good, not particularly big, but very clean and comfortable. Lighting is just right - bright but warm. Hotel staff are extremely friendly and helpful. The first hotel staff we met in person was the hotel rep who picked us up at the airport. The rep was in hotel uniform, looked professional and was very courteous. Concierge staff who helped us with our tours and the lady Front Desk Manager were particularly impressive, very composed and patient and always wore a smile, despite our complicated tour arrangement and demanding room requests. My special requests for rooms that I put down at the time of booking were all taken care of. You felt you're really welcome. Staff were attentive to details and courteous. I ordered some amenities but forgot to remove the 'Do not disturb' sign. The bell boy who came to my room with the items didn't knock at my door; instead, the front desk called to let us know the bell boy was waiting outside. Food was not so good as we wanted. Steak was fine; pasta, so so; Thai green curry chicken, not quite the taste. Food needs improvement but the multicuisine restaurant where we had our meals was comfortable. The hotel doesn't have great views anywhere, but the lady duty manager took effort and managed to find us a room with an ok view. Anyway, it doesn't seem easy to find a hotel in Guindy and Chennai city with great views. Overall, we were very happy with this hotel. We picked the right choice.

I would rate this place as one of the most professionally operated places among all hotels and service apartments in Chennai. And if you want all five star comforts, facilities and features......even better than many five star hotels .....at a significantly lower cost, do try this place out, it is an amazing experience. The entire service apartment complex is impeccably maintained. Facilities include a infinity pool, a jacuzzi pool, a kids play pool, sauna, a huge gym, two restaurants, kids play area, a bar ( under renovation when we were there ) , a lovely lobby and exquisitely appointed full service apartments. The single bed apartment was more like a studio with an open plan, a curved large sofa and two other smaller round cushioned chairs around a circular table, a long writing desk and chair, plenty of find wooden storage for your belongings, hair dryer, iron, ironing board, plenty of excellent bathroom supplies and a full kitchen including fridde, microwave , electric hob, washer cum dryer, utensils and cutlery, toaster, kettle , room safe, needle and thread, torch, fire extinguisher etc. Airconditioning is effective The furnishings are extremely tasteful, the room large, the beds too huge and very comfortable for sleeping. Plenty of lights all over the room and the bathroom. Bathroom includes a separate shower cubicle and large tub. Even five star hotels do not offer daily newspapers or wifi without charge, this place does. The wifi is decently fast. The objective of this magnificent place is to try and go all out to meet the needs of the resident, and anything you ask for is promptly attended to without any waiting. The daily breakfast ( included in the tariff ) is sumptuous and excellent. Hot food made to order includes pancakes, waffles , all kinds of egg preparations, dosas, french toast etc. Other options on the table include cereals fruit juices, cut fruit, stewed fruit, yoghurts, salads, breads, selection of marlalades and jams , and western and i

I stayed at this hotel twice on my trip to Chennai (trip to Pondicherry in between). The hotel is close to the airport and is a nice hotel. The staff are fantastic. In particular, Isaac (with the bell desk) went out of his way on both visits to make sure all was OK, checking on my flights to Mumbai to see if they were on time (heavy rain), etc. He was very attentive and fantastic. My only complaint is I wish the bicycles in the gym got more than just 4 Indian channels. BBC of CNN would have been nice. But, this is a small complaint, as I really enjoyed my stay here.

we booked a deluxe room for one night and picked the trident chennai hotel due to its vicinity to the airport as we had an early morning flight the next day. on arrival, there were some issues with our booking not registering on the right date - the staff were very apologetic and had us waiting in the lobby with drinks. we waited for approximately 30 minutes, which i did not find unreasonable but were nonetheless upgraded to the club floor along with complimentary services associated with it due to our wait. once we reached our room we received a phone call again apologising for our wait and we were then offered complimentary spa treatment which was completely unexpected but very much appreciated. we found the staff generally very friendly, professional and always willing to help. the complimentary airport transfer the next morning was easily arranged and efficient. we very much enjoyed our stay at the trident and i would not hesitate to stay here again or recommend this hotel to others.

The hotel is beautifully situated close to Chennai and a short drive from Mallabapuram UNESCO listed site. We have a wonderful experience here which started with our welcome and staff quickly finding a room for our early check in. The staff continued to go out of their way to make our stay comfortable and sought to assist in all respects. The cottage was generously sized with a bathroom and an outdoor shower area. It was well equipped with wonderful bedding and pillows and flat screen tv with cable etc. Wifi available both in the room and around the resort. The beach is spectacular and the resort keeps its area very clean ( which is not the case on other stretches of beach). The pool is very lovely and relaxing with a swim up pool side bar. The hotel has a coffee shop which serves buffet - and two lovely restaurants which only open evenings one on the beach serving sea food and the other above the beach serving mediterranean. Both were very good and my only criticism is that the a la carte was just okay at lunch in the coffee shop ( the only choice for breakfast and lunch).

Really enjoyed our stay at The Elite Grand Hotel. Everything from the check in to the check out was organised and the service never missed to please the customers. Impeccable Cleanliness every where in the property. Their package including the food was really worth to each buck paid. Excellent selection of foods available in the buffet. Rooms had every thing detailed to the next level. Perfect for Business travellers who need a place to wind and work both together. Overall Excellent experience at the property.Will do visit again and will surely recommend it for others.Thank you!