Find Hotels in Livermore (CA), United States

I stayed this past weekend my stay was $110+ for 2 Queen beds. breakfast was great for that price! Amenities were also great although not used. Hotel is located almost nowhere, neighborhood gets pretty dark and feels unsafe at night. Lots of activity at night in the hallways, we even had a guy mistakenly knock on our door. My biggest dislike was the staff, their customer service sucked not once did I ever see ANY of them smile or be helpful. Since we checked in to checked out every staff I encountered looked miserable, weird! Being that I worked 10 years as a hotel front desk manager I saw things that i wouldn’t approve of, like a mechanic literally fixing a car’s bumper right infront of the hotel doors instead of parking it a few inches away in a parking spot. Yeah didn’t look appropriate. Good hotel, not so good staff, great price, probably not so safe for single woman or mothers traveling alone with children.

I think this place has bad reviews on others sites but it was not that bad. Checked the bed and room, everything was clean, sheets were fresh and the room was a good size. The Ac worked fine (though you can't go lower that 70 degrees but in that area there isn't much need for that). Only con was the morning breakfast; they don't allow you to take food back to your room. My wife had to come out with me even for a simple bagel, she was tending to our fussy baby. We wanted to bring food back so that we wouldn't disturb other guest but couldn't. Other than that I enjoyed my stay. Staff was nice, the cleaning lady gave us plenty of extra towels when we asked for them. I would come back and stay here again when I am visiting family

STAY AWAY FROM THIS HOTEL! Wish there was a 0 star! I and my wife had an online reservation(prepaid) and we clearly notified the property for a late check in. However when we arrived at the hotel, the front doors were locked. Tried using their phone system to call someone to attend us but all our efforts went in vain. After multiple efforts for about an hour (until 2 am), we finally decided to leave and had to search around the area for 2 more hours to get a room. We paid twice the money due to last minute reservation. Absolute nonsense! There are better hotels around. Stay away from this business.