Find Hotels in Phuket, Thailand

"I liked this hotel as it was clean and comfortable, however i made an error on my arrival date when booking. After receiving conformation i realised my error, instead of arriving on the 29th i was actually arriving on the 30th. I immediately emailed the hotel explaining my mistake and they replied they would do their best to resolve the situation, however they could not make the changes although the booking was weeks away and i had to book another room for my last day of a 3 day stay. This was very disappointing to say the least and i personally feel not good for customer service."

"Baaan Lai Mai is a well situated hotel in Phuket. It is beachfront, and close to all the shopping amenities, bars and restaurants. It even has its own oudoor entertainment facilities downstairs. The eat all you can at night was value for money. This place is close to Bangla Rd. which is the centre of attraction when the night comes in Phuket. The Staff were very friendly, they make up your room daily and a beautiful atmosphere around the hotel at night time. I would stay there again if I go back to Phuket, highly recommended and value for money."

"This is brand new hotel in Patong beach with incredible location! Just cross the street and you can lay down on the beach and watch beautiful sunset or you can watch it from the pool at ‘the deck bar’ at the hotel. If you like walking, You can also walk to Bangla road with short distance (10-15 minutes) The facilities were amazing, Nice swimming pool in 2 different areas, The room was nice and clean(No balcony), Excellent breakfast and wide variety of dishes. The staff were lovely and polite. They’re all extremely helpful and greeted with smiled. I’ll definitely stay here again next time, Thanks for hospitality :)"

"We were only in Phuket for less than 24 hours, and decided on this large resort. We were happy to get into our room early, relax by the pool, and explore Patong Beach. The staff was so friendly, and the rooms were simple and comfortable, but the best part was the view!! We did not expect to have a full on view of the ocean, so it was a lovely surprise to see a balcony with a beautiful view of Patong Beach. We saw the most gorgeous sunset in Thailand from this balcony!! I absolutely loved the 2 pools (one with a waterslide), but the infinity pool is the real winner. With a swim up bar, and amazing views, it's the real star of this resort. I spent hours there in my less than 24 hour visit to Phuket, and don't regret it a minute! (Additional perk was that we had breakfast included, but were leaving around 6:30am, so they packed us our breakfast to go!). For a short stay, this is great!"

"Very happy that i choose this hotel, a recommendation to other travellers to phuket. Hotel location is good, and quiet at night. Ideal location, not too far from bangala road, and jungcelyon shopping center. Very friendly staff, that makes you want to go back to the hotel when you are back to phuket. Definitely going back in the future Thumbs up !"

"1st of all I would like to thank front desk manager Mr Audi, Ms Kookak and housekeeper Ms Lin for making it a wonderful and memorable trip for us although this is already my 6th visit to phuket but 1st time in this hotel. I requested for a high floor room but unfortunately it wasn't available on our check in day as its not their fault as request made are only on best effort basis but they managed to secure one for me for the rest of our 4 nights stay with a wonderful sea view of patong plus a huge patio just right in front of our balcony. But be mindful that some of the Seaview rooms r exactly right in front of the main road which is noisy as there's usually constant traffic n mopeds with loud exhaust moving up n down. Hotels have about 10 blocks and those blocks that r further in don't have much view except the pool and the forest area and some rooms that we saw were either facing the back of some blocks or a mud pond near the bfast area. Bfast was good too with wide variety. "

"This was my first visit to Phuket although I have a home in Thailand and am a regular visitor to other parts of the kingdom. I wanted a hotel away from the masses but, at the same time, we wanted somewhere near to "civilisation" for my visiting teenage children. This hotel fitted the bill perfectly. We priced up the cost of getting a limo from the hotel (1350 baht) against a taxi meter (350-500 baht) having read the reviews so it was a no brainer. The taxi meter stand is on the right on leaving Phuket airport. The hotels location is in the Laguna complex which houses 5 or 6 major hotels. Access to other hotels is via ferries or shuttle buses so transportation within the resorts is easy if you fancy a change of scenery. Outside of the complex are a number of restaurants, shops, spas and bars but it is no Patong Beach (although nor is it typically Thai). We booked Club Rooms which were spacious and fairly luxurious. A Club Room gives you breakfast, complimentary soft drinks from the mini bar as well as extras such as free cocktails at the bar between 6PM and 7PM. This proved a bonus and actually ended up saving us money so well worth it. On reading previous reviews, I noted comments about the price of food in the restaurants but, frankly, I feel that it is unrealistic to compare the prices in the hotels restaurants against, say, a restaurant in downtown Phuket. Its a bit like comparing prices for a meal in Southend to a meal in the Dorchester (sorry for non Brits reading that). You have booked into a quality resort so you expect to pay over the odds and I did not feel ripped off at paying less than £100 for 4 people to have a 3 course meal with wine and drinks in either the Italian (which by Thai standards was excellent) or the Thai restaurant. Overall a wonderful experience "

"When we drove up to this resort, I was thinking wow this is an amazing property, wish it's where we are staying. Then I saw the sign and we all got excited. It has some serious curb appeal. We drove up, parked our car and saw a lot of construction still going on. Security called for 2 golf carts to come down and pick up our luggage and the 3 of us. We took a steep and dangerous ride, passengers in the back need to hang on for dear life. The reception desk is located outdoors under some of the architecture. A pool wraps around the front of some of the pool access rooms. It's beautiful, but in an Ikea sort of way. Our room, the sea view room, while somewhat stylish looks great with a wonderful view but that's just the surface. If you stay in the room, you will find that there's only about 2 outlets inside and 1 outlet on the balcony. The wifi signal was a bit weak but I speedtested it and it measured in at 5Mb up and down. The finishes in the room are pretty low quality but I've found that with a lot of Phuket hotels. The restroom facilities are bad as they give you pretty much no privacy. I wouldn't recommend it for a family stay. With only 2 outlets, you have to plug in the hair dryer outside of the restroom area. The doors are glass and frosted in some parts but lend very little privacy. The toilet room is separated from the shower but the door only goes part way up letting every little noise you make out into the living space. Water pressure was low on the rainfall showerhead. The bathroom counter hardly had any usable space, you better learn to live tight. Beds are super firm. There wasn't much consideration with regard to safety so you better watch your kids. The ride up to the property was dangerous as is the property itself. Every doorway has a ledge so the moment you step out, you are falling down and you can really hurt yourself if you're not careful. The pool is amazing, views of 2 beaches and it has a bar area. Some rooms will have pool access at thei"

"Excellent..room was amazing..pool access..roof top pool bar amazing views and great cocktails..staff were very friendly and helpful..great location..have stayed in many 5 star resorts and hotels in phuket..best by along way and book in on agoda in advance and save heaps ...best value for money hotel i have ever stayed...get a pool access room..worth every cent and really makes the stay even better"

"I liked this hotel as it was clean and comfortable, however i made an error on my arrival date when booking. After receiving conformation i realised my error, instead of arriving on the 29th i was actually arriving on the 30th. I immediately emailed the hotel explaining my mistake and they replied they would do their best to resolve the situation, however they could not make the changes although the booking was weeks away and i had to book another room for my last day of a 3 day stay. This was very disappointing to say the least and i personally feel not good for customer service."