Traveling to China? Find Shanghai hotels

Shanghai is a city where you'll find it very difficult to catch a cab at peak hours. Staying at this hotel doesn't make it any easier, but the hotel location is right across the street from Sheraton Hotel, Parkson, Friendship Mall, etc., and even from Gubei area, it's less than 30 minutes' walk. The staff understood and spoke English pretty well, were very willing to help and very helpful. I really liked this hotel, and will stay there again if I have next opportunity to visit Shanghai.

We choose to stay at Les Suites Orient Bund Shanghai due to the location right in the Bund and we do not regret , the location is perfect, facing one of the major attractions in Shanghai , the Skyline!! it is just superb, Hotel's staff is very friendly, not as good as another hotels where we've been in China, but good enough still, The hotel and the city was overcrowded due to Chinese New Year celebration , people popped up everywhere, people were queuing everywhere , even in the lobby and hotel facilities, breakfast room was overcrowded in the morning and the staff weren't able to keep the control in the buffet and most of the time they run out the stock of some items and nobody has time to replace it , but the variety and quality was excellent and again the staff tried to do their best, The rooms are nicely decorated , cozy and very practical , everything seems to be in the right location , well equipped and clean, Definitely I will recommend this hotel in Shanghai but CNY

This is definitely one of the best hotels that I have stayed in. Spent a few weeks going through the reviews of Shanghai hotels in Agoda before settling for a suite in SSAW Hotel Shanghai, and it was well worth the effort. Hotel suite was big, cosy, comfortable with great views, especially from the inviting bathtub. In short, this is a hotel with exceptional value for the guests in mind. What really made this a great hotel is its people. We were faced with a malfunctioning lift system on our day of departure. Our Level 11 room attendant immediately contacted the technician for assistance. As the technician was not able to rectify the problem immediately, the room attendant suggested an alternative service lift for our use. That's when we met with Niels and Linda. They were on their way to every level to 'rescue' their guests. Even though the whole episode probably took up 15 to 30 minutes of our time, it was really our privilege to witness the behind-the-scene work of these wonderful hotel staff. So do you think I will still stay in this hotel again? Definitely and it will be my only choice unless the hotel runs out of rooms! Our sincere thanks to all hotel staff for your excellent services and do continue to maintain it. Plus take good care of yourselves and your guests during this period when the H7N9 disease is lurking in Shanghai.

It was a tough decision for my friend and I to choose hotel in Shanghai knowing the standard and rate in China can be quite different from other countries. We glad that we chose Grand Central despite some reviews said it has slow wifi. We had no problem with it and in fact even VPN works well for me. We love the fact that it is near Nanjing east station and it is very convenient (Family Mart is just behind the hotel, shopping district is just less than 5 minutes). It only cost us about RMB170 from Pudong airport to the hotel but it costs more from hotel to airport (RMB220).The only thing is we book the promo rate which is without breakfast, so can comment much on the food. Overall it was a pleasant stay. We will definitely go back if we are going to Shanghai again.

First time stay in Putuo District in Shanghai and I decided to book a service apartment convenient for a family of 3 (parents & toddler). Experience: * 07/14 (Saturday) morning arrival: - Mgmt provided the first available cleaned & ready room (master bedroom w/ bathroom inside 2FL). - Informed that there was 2 different room configurations (1 is master bedroom,; 1 is bathroom on 1FL). - I telephoned the front desk to request for the other room configuration when available after daily guest checkout. The front desk agreed and advised my family to rest up inside the current room. - Late afternoon: Management called and informed that the new room was avail & will send a bell-hop to help move our luggage into the new room. - After indicating a concern with a bell-hop pressuring us for a tip, mgmt met with us to apologize and indicated this was not a company protocol. Tip was returned and provided a meal vouchers. * I decided to book 2 more evenings here. * TRUST - Modena (LINDA)

i am a traveler, and whether for pleasure or for business, i always make sure that before i select the hotel @ agoda i check on the reviews if ever they meet my requirements. in most asian countries that i have been, i have experienced staying in some citadines chain of hotels and i would say they always satisfy my taste each time. i stayed in three different hotels in shanghai and i am giving a "thumbs up" rate to this citadines shanghai jinqiao hotel. the location may be a bit too far from the bustling city area but i didn't find it hard to get a taxi and to go to places where i need to be, because all attractions and shopping districts are reachable in just few minutes. the metro station may not be of walking distance but would only cost you 14rmb. the breakfast had a small number of choices in the buffet table but they change courses each day. there is this restaurant, about a little walk and just 2 corners away from the hotel(sorry i forgot the name but it won't be too difficult to find) which serves the best shanghainese food ever! i was glad we were able to discover that restau for they have so many authentic food choices and everything seemed so delectable and yummy at very affordable prices. you should really try it!! there is nothing that i dislike in the hotel for all the things i need in one accommodation is complete and all in one nice and cozy room - the clean bathroom, mini kitchen with big ref, a working table and a reception separate from the bedroom, soft bed (most hotels in china have orthopedic hard beds)and good-smelling bed linens. if you need something you can have it in just one call at the concierge or housekeeping section. the service is so efficient that i won't hesitate to stay there in citadines over and over again. i simply love all the comfort that comes with your stay in it! thanks citadines..

what a spectacular hotel! its history is enough to sell the hotel, but add to this its excellent location (junction of the bund waterfront and nanjing dong lu retail strip), beautiful art-deco/colonial interior design, and very friendly staff, you will be a fantastic hotel. even though my room (definitely the cheapest one in the hotel) faces a courtyard, the room is incredibly spacious with its own walk-in wardrobe, passage way, alcove with study desk, large 3-seater sofa, and a white/black marble bathroom (with 2 sinks, a shower stall and claw-foot bath tub, with its personal tv). yet in this lofty hotel, the staff are incredibly personal and friendly! from evida (the smiley receptionist) to mimi (the friendly pool attendant) to eddy (the efficient and professional head waiter at cathay room) to the many room attendants, everybody showed passion and dedication! there are more glitzy hotels in shanghai (e.g. peninsula and waldorf astoria are more bright, shiny and gleamingly beautiful), but the peace is a historical institution that must be experienced. the only minor 'down' sides are: (a) no tea bags in the room (although there is a nespresso-like coffee machine); (b) rather plain swimming pool (very efficient 18 metre pool, but relatively unadorned environment); (c) limited photography permitted in the lobby. nevertheless, the negatives pale to the incredible positives of this charmed hotel!

The hotel's hospitality is outstanding. They remember the past requests I made and setup everything as I requested (in the past). I have never had such experience with other famous five-star hotels worldwide. The room is gorgeous, nice and clean. China hotels usually have a lot of water related issues, but I never had any issues at all. High floor view is amazing always at night while chill-down with friends. You could sleep completely with relaxing room and comfortable bed. Breakfast has a lot of choices from both western and Chinese. The one thing bad about is a lack of transportaion (ie. Taxi) at evening. But, you will face as same situation as other hotels in Shanghai. Subway station for Line 2 is approx 10 min away.

I booked executive room and it was good choice. Breakfast was good I had better in another hotel in Shanghai. Coffee perfect ! I prefer eat breakfast in executive lounge at 27 floor than lobby because of lot of smell from kitchen. Executive lounge bar open since 6:30 am till midnight and they serve there breakfast, lunch , dinner and all drink including good alcohol. Room clean and big and bathroom huge. Staff really really good

There are more western owned 5 star hotels in Shanghai than I count. Hyatt (owned by Starwood) has at least 4 that I know of. There are also several other Starwood hotels in Shanghai. I have stayed in a couple of them. The Eton compares favorably with any one of them. It is just as well kept, just as luxurious, and just as comfortable as anyone could ask of a top 5-star hotel. The bed was the most comfortable bed I have slept on since I moved to China, and the bathroom was amazing! This was the biggest bathroom I have ever had in a hotel anywhere. The bath tub was an enormous 4 feet square (I think that is about 1.3 meters)and the rain shower was also huge. The hotel is in the business area of Pudong, but it is very close to a couple major tourist attractions for those wanting to sight see. The Oriental Pearl Tower and Super Brand Mall are about a 10 minute walk or a three minute taxi ride from the hotel, and there is also a metro station across the street from the hotel so almost anywhere in the city is just a ride away. Taxis in Shanghai are also plentiful and cheap by international standards and they can take you anywhere you will need to go for probably $6 or $7 at most. This is a great hotel and easy to find for a great price.

I have stayed in other hotels in Shanghai previously but this hotel I would say is the best so far in terms of location, cleanliness, helpful staff, good food served at the restaurant and also strong WiFi signal in room. This hotel so near to the Bund just 8-10 minutes walk and many shopping outlets also within walking distance with the famous Nanjing Street just a stone throw away. I will definitely stay at this hotel from now onwards. For anyone still searching for a hotel in Shanghai, I recommend this hotel without reservation.

This has to be by far the best experience i had with any 5 star hotels in all my time travelling as a travel professional. This hotel is so well managed with impeccable service levels, motivated staffs and great rooms with fantastic views of the bund. Had issues with the booking due to confusing room types and rates displayed on Agoda. We booked this hotel only for the view of the bund but ended up booking another room type with no Bund view. Check-in staff was professional and even gave us an upgrade FOC after i explained our predicament. I really appreciate what they did as i was preparing for the worst when i realised we accidentally booked the wrong room type. Their desire to provide you with a pleasant stay with them and the fact that they went out of their way to do that shows what a 6 star hotel should be like. Yes 6th star is for impeccable service levels for hotels that walk the talk. Due to the booking error, we had only one breakfast included but there were 2 of us. Hotel allowed us to get the breakfast for 2 while they tried their best to get it sorted out. However, Agoda was very slow in response and could not even resolve the issue after 1 day. It was amazing as this is the only hotel i know of who allowed us to check-out and rectify this issue after i fly home. I have never quite know of something like this before. Concierge was a very pretty lady with very well spoken english who was very helpful and nice. I have to congratulate the GM of the hotel for the great management, motivated staffs and high service level all around.

a) about the hotel. the space of room is in standard limited best for 2 people. but there is free wi-fi at lobby. while in the room is free connect by a cable. starting by 5th-6th floors are the business office. and 7th is the lobby while start from 8th up to 16th are hotel rooms service. although a bit small room but fantastic in best location at the heart of all shopping malls. b) about the shopping. here is the best offer, since its ground floor is giodano shop, you can done it when outside got rainning. normally, from the front of hotel, you can walk along this long walking street, there are fully of shops and department stores,(whole nanjing street & nearby) until 10:00pm as their closing time. c) about the location. since its surroundings are all hotels and plenty of shops & malls in middle heart of people square, so first your shopping can be done easily for day & nightimes. second, yes it's very near to mrt station.. just only 1-2 minutes walk. third, you can went out by walking to either shanghai musuem or go to the most famous shopping market called as "yuyuan garden – shanghai city god temple (cheng huang miao of shanghai)... this area they offer all souvenirs for the tourists. only 10 minutes walk from the hotel. d) about the meal. this area is best for foreigners who prefer mc.donals, kfc, ajisen ramen, subway, etc. while others are plenty of local chinese foods & shop such as red pork, wan-tan & noodles. e) about travelling & fee. the cab from pudong airport to hotel & vise versa (it's taken approx 55 minutes to 1.15 hrs) will cost about rmb.160-190/trip. while mrt from people's square to shanghai exhibition hall in zhoujiadu (5 stations in blue track) this will cost only rmb.4.00 per a passenger ticket or can drop at next station is "yaohua road"

We’d stayed in IFC Residence from July 25 to August 21. We have to say it is definitely the best apartment hotel in Shanghai, with respect to the location, the staff and the elegant facilities provided. Starting from check-in, you were welcomed by friendly and efficient reception staff. During our stay, whether it was for calling a taxi or for some sightseeing tips, the reception or concierge team was always ready to give help! To name a few, thank you Helen, Michelle, Alice and Kiki... thank you Jami and Frank... in general, the whole team is worthy to be complimented! What makes it outstanding is the fact, besides the elegant hotel as it is; you are always greeted & served with friendly smiling staff! A Big Bravo to Yvonne, the newly landed manager from Hotel Ritz Calton Shanghai, who has obviously brought with her the elegant customer service concept to her team in IFC Residence. The other best point is location, which is unique in Lujiazhui. Simply by opening the hotel door, an excellent mall is in front of you, where you could find various choices of the restaurant, or the access to the subway, etc... With respect to the breakfast, the choice is basic. However, the restaurant manager Leo is always there listening to your need; Service girl Coco would bring a cup of coffee with two sugar bags to me whenever seeing me come to breakfast. A wonderful personal touch! We had a wonderful time in Shanghai, due to all the convenience provided by IFC Residence and its team! We will certainly recommend it to friends and those who would like to explore Shanghai starting from Pudong!

Probably one of the best hotel I stayed in Shanghai the most hip and happening among all three Hyatt in the city. Spent my new year eve count down at the Vue bar, very memorable and unforgettable experience, it offer stunning view of Shanghai both Pu dong and Pu xi view, thought the location of the hotel is at Pu xi side. I would recommend all guest to have a drink at the Vue bar to chill out. Being situated at Pu xi, Huang Pu Road the hotel is minutes walk from the Bund and nan jing road where most of the great, shopping, restaurant and bar located at. Very convenient location. As for the facility, Hyatt on the Bund provide better facility than other 5 star hotel in city. warm pool and great gym. I stayed at the club room on the east tower at 27 floor that offer magnificent view, the room is spacious and amenity is nice. I truly enjoy my stay at Hyatt on Bund and will stay here again come May Shanghai Expo.

This is my new favourite hotel in Shanghai. I have stayed in 5 hotels in Shanghai in the past two years and this one was the best. We had the studio unit and it has a full kitchen with washing machine/dryer as well. Big room, nice bed, good tv stations and all very well looked after. The hotel restaurant is Element Fresh with a lovely outside seating area on the 6th floor with views of the city and a small playground. The ground floor has a Starbucks as well.

This 12-to-20th floor hotel is located in a major posh shopping district of Shanghai and there is a metro station just across the street. The amenities are limited for a five-star rated hotel, but the facilities offered are tasteful and top-notch. Our room had a spectacular view overlooking the magnificent Jing-An Temple and beyond. Shopping and food in the area is more than plentiful. The building also hosts a famous spa just below the hotel. The breakfast offering was smaller than expected but still sufficient for both local and western taste buds. The emphasis is on quality rather than quantity. The only minor complaint was the lack of a bathtub. By the way, service is always pleasant and splendid for Chinese-speakers/ nationalists. It seems that most complaints about bad service in China on Agoda are from non-Chinese speakers. Well, conversely... I almost never see any other country catering to non-English/local languages. Well, you know what they say… “When in Rome… ”

Okura Hotel stands out because of its staff . There are many five star hotels in Shanghai but their staff may not provide service which are comparable to the best . Our experience of staying in Okura makes us appreciate dedicated, sensitive and caring staff . When things go wrong the management is immediate at problem solving . We did not have to wait or get frustrated with our problems . Hotel facilities in all five star hotels in Shanghai are really good . However , if you want a hotel which looks after you throughout your stay and assist you with unexpected problems Okura fits the bill . We have stayed in Shanghai on and off for five years and tested quite a number of hotels .

I love everything about this hotel. Great staff, lovely room, great location. Situated on the shopping Mall where the shops are. 10 minute taxi to the Fabric Market and 10 minute taxi to French Concession or a short train ride. Train line 2 minute walk from the hotel. The Bund is a 10 minute walk straight down the Mall. I would always stay at this hotel in Shanghai.

This is a large, Chinese, modern, 4 or 5 star hotel, not brand new but a clean hotel. It is almost on the riverfront. You get a choice of river view or other and pay accordingly. There are a handful of restaurants along the river front, and of course the ubiquitos Starbucks. Some are bars, some cafes, some restaurants. Just take yourself along for a wander and explore. It is a great view of Shanghai, seeing the Bund from Pudong s the best way to see it, especially if you settle down for a bite or a drink. All the options looked dcent, tho perhaps it can be a bit quiet. The hotel is across the road road from the Super Brand shopping mall. Getting a taxi is not too bad, but if there is either a queue, or you just don't see any taxis, then walk over to the mall where there is usually a few of them waiting on the corner. If you dont fancy the standard, expensive buffet breakfast, take yourself over to the mall to Starbucks, or Lavazza or one of the local options. There is also a metro station just a few minutes walk away.

This is an excellent hotel for exploring Shanghai. It is strategically located along the Nanjing Road East Pedestrian Street, the renowned shopping street of Shanghai with abundant dining and shopping options. It is a 10 minutes walk from the Bund. More importantly, it is located close to major metro stations like People’s Square and Nanjing Road East, which are well connected to key metro lines that can take you to key attractions, as well as the Shanghai Railway Station where you can take a train to explore a nearby city like Hangzhou or Suzhou. The hotel is clean and pristine, occupying the 8th to 11th floor of a building, away from the bustle of the street below. Staff are attentive and polite. However, non-Mandarin speakers may have difficulty communicating with them as many do not speak much English.

The hotel located at great location. Surrounded with shopping mall, luxury goods outlet, pub and bar for night life and not far from Nanjing Rd, The Bund, Oriental Pearl Tower. Just walking distance to subway station that can take us to anywhere in Shanghai. Hotel staff are very professional and friendly. Hotel amenity is very good. Very good choice for traveller both business and leisure.

Architecture and history buffs will love Bund Circle and spend hours researching its four spledid Art Deco buildings. The hotel interior is renovated 'Art Deco' - need I say more? - but the room we had was spacious and very well-appointed. The staff were very helpful indeed. The hotel is a 10 minute walk from East Nanjing Road metro station, that has connections to Pudong Airport and Hongqiao Airport and Railway Station. We can't comment on the hotel's dining room as we prefer to eat out. Down the road are local dumpling and noodle restaurants, and in the next block is Shanghai Grandmother - a bright and cheerful restaurant that sells authentic local food to tourists - not many Europeans, most tourists in China are Chinese. For many people, Jiangsu cuisine is China's finest, with its subtle, harmonious flavours and gentle (in Shanghai, not so gentle) sweetness. And next door is 'House of Blues and Jazz', a fantastic late night out - bands play from around 9.30. 50RMB cover charge

stayed two nights in this hotel had business trip. my supplier recomended this hotel coz its news built. i didnt expect it to be that nice but it was near to perfect. the bathroom, dressing room and also huge bed working table was in just perfect place. i loved the room. and also i loved their cheese cake and coffee. great place want to go back there again in my future visit to our supplier in shanghai.