This property is in high demand!
4 travelers have booked today.
"(3 min walk from exit station It has very professional staff, especially Ms Maruko."
Coco - March 18, 2020
Location rating score
4 travelers have booked today.
90 meters to public transportation
Located in heart of Taipei
Free Wi-Fi in all rooms!
|Value for money||8.6|
|Distance to city center||1.7 Km|
|Nearest airport||Taipei Songshan Airport (TSA)|
|Distance to airport||4.9 km|
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Cityinn Hotel Plus Ximending Branch is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. If you're looking for an easy way to get around Taipei with private transportation, the hotel can arrange both taxis or car rental.
Cityinn Hotel Plus Ximending Branch does not permit smoking in any of its rooms, but allows smoking in designated areas.
"I would highly recommend this hotel for their service."
March 21, 2020
"The staff are consistently friendly and helpful."
June 20, 2019
"It was wonderful staying at Cityinn Ximending."
October 16, 2018
Ideally located in the center of the Hsinmenting area, this modern hotel welcomes all travelers with ultimate comfort and a uniquely-designed accommodation. Cityinn Hotel Plus Ximending Branch is set in a friendly environment, offering elegantly-designed rooms and modern facilities. Each room comes with top-notch amenities and is presented beautifully in modern design. Only 300 meters away to Hsimen MRT Station, guests can easily access major attractions and landmarks such as Taipei 101 Building and Red House Theater. Travelers with an interest in fashion can enjoy shopping hours in the Hsinmenting Pedestrian area, well-known as a fashion street. With the location, Cityinn Hotel Plus Ximending Branch is a choice to consider when travelling in Taipei.
"Room was very clean and staff was really very friendly."
March 5, 2020
Children and extra beds
All children are welcome.
|Guest's age||Extra bed|
Children 0-5 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 6 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
Cityinn Hotel Plus Ximending Branch
Taipei Main Station
Show reviews that mention
Unexpected Surprise from Hotel Staff”
Cityinn Hotel has always been my favourite choice of stay in Taipei, it’s comfortable, showering was what I personally preferred and that’s the only shower that I experienced 1 of the best. I also realised no water leaking-out from the floor while showering, floor mat cloth always stay dry and clean. This is why I decided to always come back the hotel whenever I travel to Taiwan. This time round stay, my fiancé and me choose ximending branch for convenience to excess ximending easily as we have really a tight schedule around Taipei for our Wedding Photoshoot. The hotel staffs were so alert to help out like waving the automatic entrance door to stay open when we were leaving for the photoshoot because I was wearing the heaviest wedding gown with veil and also a very welcoming us back after the photoshoot. Sherry one of the hotel staffs who represent the team was so lovely for writing us a congratulation wedding card plus giving us a complimentary champagne bottle of drink paired with glass cups. All their efforts was indeed forever memorable for us and whenever I came out of the lift or came back to the hotel they will always greet my name and giving the warmest welcome back. A minor detail was proven that when I was standing outside my room’s corridor for a couple of minutes, the hotel staff was so alert that they came out from their staff room within the level and ask is there anything that he can help? They were definitely not slacking with the cctv implemented in the hotel. Such small actions really warmed our hearts. We will definitely come back to stay next time when we visit Taipei again. Last but not least their service was immediate like rocket, we left 2 things and forgotten to dispose they actually created lost and found file in their system and emailed us before we landed back to Singapore. Excellent promptest service I have ever encountered and couldn’t be any happier and will be marked in our memory the rest of our life.
Wonderful stay at CityInn Hotel Plus - Ximending ”
This was my third time in Taipei and CityInn Hotel Plus - Ximending Branch新驛旅店西門捷運店 really was the best hotel I stayed in. Although the room was not very spacious but the toilet will amazed you, seldom small hotel comes with bathtub but this one does! So that was a bonus for me! Each room comes with their own style and theme, so you wont get bored with each stay. It is very near the train station, just a 3 to 2mins walk and just a 5mins walk away from the buzzing Ximending. This particular staff called Rae which I was really impressed was very friendly and nice to intro us where to find good food around ximending, she even go to the extent of pinpointing all location on a map for us. So overall, I would highly recommend this hotel, good price and excellent service! Thumbs up!!
Great Location & Cosy Rooms!”
I stayed at Cityinn Hotel Plus Ximending Branch on January 12-17. It was a trip with my parents and brother.. We had a great time at Taipei and of course at our stay in Cityinn Hotel Plus. We really enjoyed it and slept well! I am surprised that one of the lady receptionist passed me a cake on my birthday! Great service with greetings everytime! Definitely recommend Cityinn Hotel Plus to everyone! I'll stay here again in future! I've also asked my friend to check out this hotel for her Taipei trip next month! Thanks for everything!
Loved our stay at Cityinn”
After reading some reviews, My fiance decided to stay at Cityinn for our last night in Taipei, and we're so happy we did. From our early arrival to our late departure, the staff continuously provided top notch service. They accommodated all of our needs (luggage storage for arriving before check-in time and departing after check-out time, arranging for shuttle to airport, and even going so far as to help us with laundry!). They went above and beyond to help us and make our stay comfortable. I cannot begin to express how impressed we were with their service. They really care about the guests staying at Cityinn. The facility was nice and comfortable as well. We ended up staying in a double-twin room (which was fine, we just pushed the two beds together for a bigger one). The room was just large enough for us to fit our 5 suitcases (3 large, 2 carry-on sizes) and was very clean as well. Beds were comfy and their bathroom was nice. As mentioned too, Cityinn has washers and dryers in their lounge/basement area (3 of each) for their guests to use at their own time. (note: do NOT do laundry at past 11 pm, it seems to be the time everyone decides to wash clothes!) We ran into an issue in which the guests before us were taking a LONG time to dry the clothes (2+ hours). At 2:30 am, one of the staff came in and saw that we were still waiting for dryers and kindly offered to throw our clothes in the dryer after 3AM. Sleep deprived and still needing to pack other things, we took his offer. Low and behold, come 10AM, when we called their front desk, the staff mentioned to us that our clothes were in fact dried. I'm not saying this so that everyone bombards the staff with such requests, but this just goes to illustrate how wonderful the staff are at Cityinn. We are so fortunate to have picked to stay at Cityinn Plus Ximending. The next time we're in Taipei, we'll be sure to stay there again.
Lovely hotel and service with a smile”
me & my friend check out of regent hotel were prepared to not to compare the standard of a 5 stars hotel & 3 stars hotel. upon arrival at the hotel, we were told is a wrong branch but from that moment their good service touches our heart, they take the initiative to arrange taxi and inform the respective branch of our arrival. the lady even help to carry our heavy luggage and our shopping stuff from our last 3 days shopping. usual good service greet us together with cozy lobby and nice lobby, friendly receiptionists help to take care of our luggage as we were too early for the check in time. upon returning from our shopping, went to the counter for more information on hot spring, my friend was impressed with their prompt service. they printed all the information, price, popular & map for our selection. taipei really gave us a wake up call on our service! they are never stingy with their smile and greeting, they always service with their heart! and we were impressed with their common toilet at the lobby,it provides relevant sanitary items for both men & women including mounth rinse! love their basement relaxing area is definitely a good concept for backpackers. cityinn hotel plus thumb up! chao ban! keep up the good service and we will be back again!
Just like my stay at CityInn Hotel Plus Taichung Station Branch years ago, our stay at CityInn Hotel Plus Ximending Branch was great! Location was good, easily located from the station and just minutes away from Ximending. The staff are very friendly and helpful, not only did they introduced attractions nearby, they also attended to our needs promptly. Housekeeping was good too. Will definitely recommend to friends traveling to Taipei.
Excellent Stay, Outstanding Service”
My stay at Cityinn Hotel Plus Ximending was a very pleasant experience. The hotel is centrally located, walking distance to the Ximending MRT station, with lots of amenities nearby. The surrounding place is always very lively with plenty of shoppings and eateries. Security is not an issue as the hotel’s area is well lighted. The hotel is relatively clean as it seemed to have been renovated recently. While the room is not as spacious, it is well maintained by housekeeping. More importantly, the services rendered by the front desk staff were outstanding. Special mentioned to Min, Abbey and all front desk staff for their caring assistance. They were very helpful and accommodative to all our requests, including making reservations and giving wonderful tips. Their thoughtfulness has definitely make our holiday in Taipei an unforgettable journey. This hotel is definitely good value for money.
Lovely hotel with great location and good service”
I stayed at Cityinn Hotel Plus Ximending Branch for 4 nights from 19 April 2013 with my friend. I love the location as it is very convenient, near to Ximen MRT and Ximending Shopping District. There are many nice eateries nearby the area. The hotel staff are polite, friendly and attentive. The room was clean and cosy. I managed to sleep well even though there were noises from the corridor. I was surprised when one of the hotel staff stopped me from returning to my room and passed me a cake on my birthday! Thanks to the hotel for the nice gesture and effort to remember customers' birthday. I'm impressed and touched by the great service. I had a pleasant stay at this hotel during the short trip and will choose to stay here again next time if I go Taipei.
Comfortable and value for money”
I had a very pleasant stay at Cityinn Hotel Plus Ximending Branch. As my 18 months old son was with us for this trip, they offered us the infant bed without us asking for it. I have to complement all the staff for their warm greetings and excellent performance. I will definitely be staying over at Cityinn Hotel Plus Ximending Branch for my next trip to Taipei.
Great value for money”
We had a great time staying in Cityinn Hotel Plus Ximending Branch during our honeymoon. The hotel is very clean and tidy. The hotel staffs are very friendly and helpful, especially Kelly, who had helped us to arrange for our shutter service in the late evening due to the change in our flight schedule. The hotel staffs also gave us a surprise (a bottle of sparkling champagne) on our last day as we told them that we were in Taiwan for our honeymoon. They also made a special greeting card for us on our departure. That was very touching and gave us a great and memorable honeymoon. We love the hotel so much and definitely will stay in the hotel again in the near future.
very good location, reasonable rate, great service”
the hotel staff when we reached, we were welcomed by the hotel staff. everyone were friendly and helpful. they also went an extra mile to remind you on weather and if u need more clothings or umbrella! that includes the cleaning aunties! we were very surprised to receive such service. the location the location is excellent! it's juz few steps away from ximen station exit 3 or 4. it's also walking distance to the ximending shopping area, ah zhong mian xian and the modern toilet restaurant! i juz need to ask the hotel staff how to get these places and they would be able to help and provide you with a map! the hotel we stayed in the triple room as there were no twin room available when we booked the stay. room is nicely decorated! nice n clean. the cleaning aunties cleans them everyday. there was once my clothes were messy on the bed, the auntie even folded my clothes! i felt so embarrassed when i came back seeing my clothes on the bed, folded. something extra the hotel staff did for us.. as we went out to hualian for a day in between out trip and had not book any room for the following day, we juz tried our luck to ask if we could leave the luggage with them for an extra day and will pick up the luggages 1 day later, and they readily agreed! in that way, we saved ourselves from bringing huge luggages all the way to hualian and back to taipei! all in all, it's been a very good experience staying in cityinn plus ximending. would definitely stay there again if we r visiting taipei again!
Great location, friendly staff and clean facilities”
My to-go hotel whenever i am in Taipei. Very convenient as it is <5mins away from the subway, 5 minutes away from the busy Ximending area. The staffs are very friendly and will try to help you with your requests. For my case, it was the staff, Min, whom helped me in procuring the TTL hua diao ji packet instants noodles as i could only find the bowl version in Carrefour (bought 4 boxes). The delivery was swift as it arrived within 24 hours. There are also 3 washing machines and dryers each in the basement level, not forgetting a complimentary coffee/tea machine where you can enjoy any time. We hired private transport via the hotel for our departure to the Airport, the staff, Yaya, gave us a heads up when the transport arrived and helped us with our luggage while boarding it. Appreciate the small, yet kind gestures by the staffs of Cityinn Hotel Plus Ximending. As the saying goes, It is the little things in life that makes life big.
Location very convenient, staffs very friendly”
Location is very good. 2-3mins walk from Ximending, exit 3. There's escalator up and down at exit 3, don't need to worry about carrying your luggage up the stairs. Staffs are very very friendly and thoughtful. Frontdesk staffs are very courteous and helpful. Stayed over New Year period and was surprised that they actually hang 2 cup noodles outside every guest room with the thoughts that we may get hungry after coming back from countdown party. Housekeeping staff, Sakura is very thoughtful to use a velcro strap to tie up our hp charging cable neatly. These thoughtful little acts from staffs of Cityinn Hotel plus Ximending really WOW-ed my stay experience. Will definately come back to this hotel if I come to Taipei again. Thank you very much.
It was my first trip to Taipei and such an enjoyable one, made it even more comfortable with my stay in CityInn Hotel. The convenient location (situated very near Ximen station) is just a 5 minute walk from the trendy area, Ximending. You can also get around Taipei with their efficient MRT system from Ximen Station. Other than the impeccable service and helpful staff, the room was constantly kept clean by housekeeping and to my delight, the bed was marvelously comfortable and I was allocated the room with a bathtub! The rooms and hotel are all fully equipped with a TV (hundred plus channels) and free wifi! The only downside is that if you are a sleeper that needs complete darkness, the bathroom windows are a disadvantage as they are softly lit. Not only does CItyInn add a personal touch to their service and rooms (each room has a personalised design), the location is great if you'll like to travel around by public transport. There are also a few stalls around the area open for breakfast if you want to eat the "local" way.
Great Location & Service ”
Stayed a total of 5 nights in February 2017 and it was our first trip to Taipei. Cityinn Hotel Plus Ximending Branch was one of the highly recommended Hotel by Friends and online portal. There was not much facilities to enjoy in the Hotel, but the location was too good. Will consider second stay should we be back to Taipei again. Staff at Reception most of the time upon us entering the Hotel.
Excellent Location and Warm, Friendly Staff”
Due to an emergency, we had to cancel our 1st booking. Cityinn Hotel Plus Ximending Branch so graciously allowed a refund. We finally got to stay here on Feb 7-12. We have an absolutely wonderful stay. The staff are very helpful and friendly. The room is clean and more than sufficient. The location is superb. It is literally a few steps away from MRT Ximen station (exit 3). There is a Family Mart, CosMed, and department nearby. If you want to go to the Ximending Shopping district, just cross the street. We will stay here again.
Great location and friendly staff, will come back and stay again!”
We stayed at the cityinn hotel for a week and the service we received from the staff the moment we arrived till when we departed remained faultless. The staff were very helpful and friendly during the entire time. We even received a hand written thank you card when we left which was very thoughtful from Victoria. Cityinn is conveniently located close to the MRT entry and also nearby ximending shopping. We had arrived very early in the morning and since the shopping centres opened late in Taipei we found a few cheap local eateries that opened near the hotel for breakfast. We could also bring the food back to the basement chill out area with a room which had free coffee machine (beans) and microwave etc. The hotel also has free laundry facilities washer, dryers and free WIFI. Our room size was sufficient for 2 people and we had daily housekeeping on request. We noted the hotel was kept quite clean and tidy in the public areas. Overall we had a great time staying at Cityinn!
We recently had the pleasure of staying at the Cityinn Hotel Plus in the Ximending area for 2 nights during our honeymoon and were simply blown away. The property is very new and clean & the staff were well-trained to look after all our needs. They were very attentive & never fail to greet us if we happen to walk passed them . They were also very proactive in recommending us nearby good foods or attractions to visit. To add on, the hotel location was superb as well. Once you step out of Ximending MRT station exit 4, you will be able to see the hotel. Will definitely be choosing the same hotel during my next visit to Taipei!!
An amazing Honeymoon staycation”
This was my third time staying at cityinn hotel ximending branch, I must say they have maintain both the standard of customer service as well as the infrastructure of the hotel and rooms. For this trip, it was my honeymoon trip and on the very last night the staff actually gave us a little surprise by appearing outside our door and treating us to a bottle of champagne. 03 stays with them and I am still going to go back to them when I'm back in TW again! P.S The building next to the hotel is doing some major renovation so the down side would be the free alarm service (noise of hammering) in the morning around 10am.
Very friendly and professional staffs”
I've stayed in Cityinn Plus Taipei for 4 nights and Cityinn Plus Taichung for a night throughout my trip. This is a mid-range hotel. I'm very satisfied with the professionalism and friendliness of the staffs. All their staffs can communicate in English and they are always taking initiative to help solve your problems with a smile. Throughout my 6 days, I've asked the staffs for numerous helps, such as, where to have a good breakfast at 8am, and a map with all the good food around the hotel is provided with clear explanation of what each eatery serves. I've asked for help for a day trip in Taichung before traveling over, and the staff helped me googled the details and explain to me with the addresses. I've asked for help to book the Kuo Kuang bus to pick us up on our day of departure, and yes, they helped me. By the way, making local calls in the room costs money. The rooms are reasonably clean, and designs are nice. I had seen many families with children staying in this hotel. There is a free self-service laundry area for you to do up your washing. I am very amazed by this service provided. There's a pantry for all guests to indulge in drinks (ice milk tea, ice lemon tea, hot coffee and water) and pop corns. Yes, pop corns! There are microwave and an oven provided too. However, no breakfast is provided. So be prepared of exploring the area for breakfast. Rooms are a tad smaller in my opinion too. But I'm fine with that. Walking distance to Ximen MRT station is only about 2mins away and to Ximending, about a 4mins walk. Awesome distance. You will never go hungry staying in this area. If I'm coming back to Taiwan, Cityinn Plus will definitely be my choice.