"Good room service."
February 3, 2017
Free Wi-Fi in all rooms!
|Value for money||7.7|
|Distance to city center||1.9 km|
"Excellent choice to explore ZC, walking distance to downtown, and accessible from airport and KCC with trikes passing in front of the hotel."
January 3, 2019
"Very convenient location."
October 24, 2018
"Staff are accommodating and friendly"
August 20, 2018
"Very nice hotel with a great location, good staff, very clea..."
February 15, 2018
Whether you're a tourist or traveling on business, Cityinn Hotel is a great choice for accommodation when visiting Zamboanga City. The excitement of the city center is only 1.9 km away. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Cityinn Hotel offers impeccable service and all the essential amenities to invigorate travelers. The hotel provides free Wi-Fi in all rooms, 24-hour front desk, luggage storage, Wi-Fi in public areas, car park to ensure our guests the greatest comfort.
All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. When you are looking for comfortable and convenient accommodations in Zamboanga City, make Cityinn Hotel your home away from home.
"Location is central, staff was good"
December 20, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
we booked for five nights with discounted rate. Ang inaalala ko nung una, baka maliit yung kwarto since regular room lang ang kinuha ko but never did I expect na malaki and dalawa pa yung bed ang binigay samin ng receptionist. Super Thankful dahil accomodating naman mga staff. Medyo off lang sa mga staff ng hotel canteen dahil hindi sila masigla. Konting ngiti lang sana and masiglang greetings lalo na sa phone. But overall, thumbs up sa hotel na to kahit may minimal na issues lang like maliliit na ipis (hindi naman maiiwasan to sa mga hotels) and hindi naman kame maarte masyado haha. Will definitely choose this hotel again. :)
Need to keep the cleanliness!”
Pros: City Center and the security guard is so helpful Cons: I killed 2 baby cockroach during my one night stay, bedsheet has a stain (reddish one) and an ink of a pen. Lucky I only booked for one night otherwise I will surely transfer to another hotel.
Dear Irene, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about the bed linens. As of the end of January we have already pulled-out all our old linens and we will be using new and clean ones. We would have hope that you brought this up to the housekeeper or receptionist on duty as we are very much willing to replace the bed sheets. As to the little cockroaches, we are doing everything we can to prevent such incident from happening. We truly are sorry for the inconvenience. Hope you could stay with us with much better circumstances in the future! Yours truly, Cityinn Hotel Management
STAFF, location, my mother's choice in ZC”
A very accommodating staff made this hotel my mother's 1st choice in ZC. My nieces like that they can easily walk to the city center since hotel is located just around the corner from Ateneo. It has free parking, and commuters can hail tricycles in front of the hotel. Some linens and towels are old but clean. Rooms are clean, and we can request housekeeping at our convenience. Some bathrooms need upgrade or deep cleaning but that may be a challenge because hotel is always full. The best thing about this hotel are the staff, everyone is friendly and helpful, and accommodates request the best they can.
Hotel In front of Ateneo de Zamboanga”
Overall my stay was good. Cityinn Hotel is in front of Ateneo de Zamboanga. Goodfor students taking exams for review. All in all my stay was good except I was assigned in Room 204 and the comfort room was too small where in you can hardly sit in toilet bowl because of the wall is literally in front of your face. Thanks Cityinn Hotel for good stay! More power!
Thank you for the review! Unfortunately, there's not much we can do about the structure of the CR. If ever on your next visit, if you are not comfortable with the space, you could always ask if there are available rooms where you could transfer. More power, too!
THE PLACE WAS NICE, the reception was nice, but the door where we stayed was damage.
Nice hotel, have stayed here before this time the we had a small room with no real wifi connection but for the price it worth ir, staff are fine and the hotel is clean, location excellent
location is central, staff was good.The function room was a great meeting place for family and friends. The buttered chicken was the best in town. However, i sufferred from the very noisy airconditoner, which i think the filter was not cleaned and maintained, regularly. Bathroom was digusting, I have to clean it myself with bleach and disinfectant. The toilet cistern was leaking! I wouldn't recommend this place with my Aussie friends for a longer stay like what i did. But the place is alright for the locals.
It was okay. ”
Stayed for a week. Room size was okay. Found hair on bathroom, cobweb on shower. And the bed was the worst! Can feel the bed springs on my back! Staff we're not that friendly. They don't know how to greet a guest. You should train your front office staff for additional people skills. Kudos for housekeeping team for asking a change of towels and sheet every other day. The food was good though. Especially the chicken bbq. Ordered it for the 2nd time, but served without the side dish(cucumber). Want to order for the third time but it was out of stock. (all chicken dish was out of stock even the desserts). Overall rating 2/5
Dear Sir/Ma'am, Upon checking, the springs of the bed mattress was the problem. We have already replaced them with a new one. Regarding the food, we apologize for the inconvenience. During your stay with us, Zamboanga City is under a state of calamity due to shortages of rice and other poultry products. We will do our best to better prepare ourselves for such circumstances in the future. Thank you for the review. Sincerely, Cityinn Hotel Management
Had a good stay at CityInn. The best location if you want to go around the city.”
Overall it was a good experience to stay at CityInn. A good location if you want to go around the city proper. Very accessible and near to malls, transportation, restos. CityInn may want to work on the facility and provide more toiletries for guests to use.
Good hotel, nice friendly and helpful english speaking staff, very clean , close to city centre, not over expensive, will stay again.
Had a fair stay for a night”
PROS: Relatively close to the city center and the airport, wi-fi was okay CON: Room was smelly when I arrived but hotel staff handled it by spraying a deodorizer
I liked it!”
The hotel's room was sufficient and clean. Water heater and air conditioner worked well. They politely asked if I wanted my room to be cleaned. The food from their cafeteria was good too. It was a good experience.
Great staff, walking distance to downtown”
Excellent choice to explore ZC, walking distance to downtown, and accessible from airport and KCC with trikes passing in front of the hotel. Staff are friendly and helpful. Price is reasonable.
Very Good Stay”
1. Staff are accommodating and friendly 2. We love the breakfast esp. the Garlic Rice 3. Literally in Center of the City 4. Accessible for commuters. 5. Near in Fast Foods and Hawkers
Good location, helpful & friendly staff”
Would definitely recommend. Good location, friendly & helpful staff, fast wifi connection. Two thumbs up!
Place and facilities are good. Ample allocated parking space. Staff are ok. Good value for money.
Value for money”
Happy with my stay at Cityinn and i would recommend the place to my friends and relatives. I was a bit grumpy and sleepless when i arrived straight from 3:40-5AM MNL-ZC flight but the staff at the reception found a spare room for me with minimal charge since the room i reserved would be available by 2PM that day. Staff knows how to handle restless customers. Place is clean overall although bathroom is just alright, and i would appreciate toothbrush and toothpaste included in the set of toiletries. Thank you for the pleasant weekend, Cityinn.
Thank you for your review! Oh yes, toothbrush and toothpaste is available for free upon request :)
If you are a tourist and looking for a hotel that is accessible to travel spots in Zamboanga - I'd recommend this hotel. The place is close to Airport, Paseo Del Mar, Tetuan, Canelar etc., if you're going to take a special tricycle ride it would cost you 50-60php to the mentioned places. The hotel staff are also accommodating. Room is okay. The hotel will charge you a max of 100php if you want your pillows and covers changed. Comfort room is also okay - they have a bidet which is a plus for me ;-).
Safe in Zamboanga”
City Inn is a convenient place to stay being in the center of town. The rooms are spacious with functional facilities. The staff are very accommodating and helpful. The downside of our stay is that, there were lots of baby roaches in the room. Also the tiny red ants invaded every speck of food that you leave on the table. I suggest the management to spray the room with insect killers before guests arrive.
We appreciate the feedback. Yes, we will act on this immediately. Thank you.
Instead of installing smoke detector on rooms, they should have opt for cockroach detector. We found 3 baby roaches on our 1st room on our 1st night. So my wife ask to transfer us on 4th level on the next night and upon opening the hotel door, theres more baby roaches.
We are truly sorry for what happened. We do have scheduled pest control services done in every room. It was unfortunate that you experienced such in the two rooms that you have occupied. We will consider and schedule the service more frequently. Thank you for your feedback.