Cityinn Hotel

Cityinn Hotel

Governor Alvarez St., corner La Purisima St., City Proper, Zamboanga City, Philippines, 7000
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Deluxe Cityinn Hotel
Deluxe
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     Cityinn Hotel

    Cityinn Hotel Reviews

    7.4
    Very good
    /10
    (201 reviews)See what guests said
    7.6
    Very good

    "Good room service."

    kevin

    -

    February 3, 2017

    7.7
    Very good value for money
    Recommended by 87% of guests

    Things you’ll love about Cityinn Hotel

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Vending machine

    5 travelers are looking at this property right nowBook now before it's too late!
    Excellent
    Location
    8.2
    See map
    Excellent location
    Value for money7.7
    Distance to city center1.9 km
    Location rating8.2

    Rooms available at Cityinn Hotel

    Deluxe
    Deluxe
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Standard
    Standard
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Have a question for Cityinn Hotel?

    What people love about Cityinn Hotel

    • 9.2
      Exceptional

      "Excellent choice to explore ZC, walking distance to downtown, and accessible from airport and KCC with trikes passing in front of the hotel."

      Cha

      |

      January 3, 2019

    • 9.2
      Exceptional

      "Very convenient location."

      Margarita

      |

      October 24, 2018

    • 9.2
      Exceptional

      "Staff are accommodating and friendly"

      Richard

      |

      August 20, 2018

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    More about Cityinn Hotel

    More about Cityinn Hotel

    10.0
    Exceptional

    "Very nice hotel with a great location, good staff, very clea..."

    Derek

    |

    February 15, 2018

    An overview

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    What they offer

    6.4
    Good

    "Location is central, staff was good"

    Susan

    |

    December 20, 2018

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    Property's guest policies

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    Reviews of Cityinn Hotel from real guests

    Agoda Reviews (201)
    7.4
    /
    10
    Cleanliness7.1
    Facilities7.0
    Location8.2
    Room comfort and quality6.8
    Service7.3
    Value for money7.7
    Provided by verified guests of Agoda
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    All guests (201)
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    Showing 111 verified guest comments
    12345
    7.2
    Very good
    Rosemarie
    Family with young children
    Standard
    Stayed 5 nights in February 2019

    SATISFIED”

    we booked for five nights with discounted rate. Ang inaalala ko nung una, baka maliit yung kwarto since regular room lang ang kinuha ko but never did I expect na malaki and dalawa pa yung bed ang binigay samin ng receptionist. Super Thankful dahil accomodating naman mga staff. Medyo off lang sa mga staff ng hotel canteen dahil hindi sila masigla. Konting ngiti lang sana and masiglang greetings lalo na sa phone. But overall, thumbs up sa hotel na to kahit may minimal na issues lang like maliliit na ipis (hindi naman maiiwasan to sa mga hotels) and hindi naman kame maarte masyado haha. Will definitely choose this hotel again. :)

    Reviewed February 26, 2019
    4.0
    irene from Malaysia
    Solo traveler
    Standard
    Stayed 1 night in January 2019

    Need to keep the cleanliness!”

    Pros: City Center and the security guard is so helpful Cons: I killed 2 baby cockroach during my one night stay, bedsheet has a stain (reddish one) and an ink of a pen. Lucky I only booked for one night otherwise I will surely transfer to another hotel.

    Reviewed January 08, 2019

    Dear Irene, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about the bed linens. As of the end of January we have already pulled-out all our old linens and we will be using new and clean ones. We would have hope that you brought this up to the housekeeper or receptionist on duty as we are very much willing to replace the bed sheets. As to the little cockroaches, we are doing everything we can to prevent such incident from happening. We truly are sorry for the inconvenience. Hope you could stay with us with much better circumstances in the future! Yours truly, Cityinn Hotel Management

    Responded February 16, 2019
    Cityinn Hotel
    9.2
    Exceptional
    Cha from Philippines
    Family with teens
    Deluxe
    Stayed 3 nights in December 2018

    STAFF, location, my mother's choice in ZC”

    A very accommodating staff made this hotel my mother's 1st choice in ZC. My nieces like that they can easily walk to the city center since hotel is located just around the corner from Ateneo. It has free parking, and commuters can hail tricycles in front of the hotel. Some linens and towels are old but clean. Rooms are clean, and we can request housekeeping at our convenience. Some bathrooms need upgrade or deep cleaning but that may be a challenge because hotel is always full. The best thing about this hotel are the staff, everyone is friendly and helpful, and accommodates request the best they can.

    Reviewed December 28, 2018
    8.0
    Excellent
    Richard from Philippines
    Solo traveler
    Standard
    Stayed 1 night in March 2018

    Hotel In front of Ateneo de Zamboanga”

    Overall my stay was good. Cityinn Hotel is in front of Ateneo de Zamboanga. Goodfor students taking exams for review. All in all my stay was good except I was assigned in Room 204 and the comfort room was too small where in you can hardly sit in toilet bowl because of the wall is literally in front of your face. Thanks Cityinn Hotel for good stay! More power!

    Reviewed March 18, 2018

    Thank you for the review! Unfortunately, there's not much we can do about the structure of the CR. If ever on your next visit, if you are not comfortable with the space, you could always ask if there are available rooms where you could transfer. More power, too!

    Responded May 29, 2018
    Cityinn Hotel
    7.2
    Very good
    Charlene from Philippines
    Couple
    Standard
    Stayed 1 night in November 2018

    NICE!”

    THE PLACE WAS NICE, the reception was nice, but the door where we stayed was damage.

    Reviewed February 10, 2019
    9.6
    Exceptional
    Derek from Philippines
    Couple
    Standard
    Stayed 1 night in January 2019

    Nice hotel”

    Nice hotel, have stayed here before this time the we had a small room with no real wifi connection but for the price it worth ir, staff are fine and the hotel is clean, location excellent

    Reviewed January 05, 2019
    6.4
    Good
    Susan from Australia
    Solo traveler
    Deluxe
    Stayed 9 nights in November 2018

    Good”

    location is central, staff was good.The function room was a great meeting place for family and friends. The buttered chicken was the best in town. However, i sufferred from the very noisy airconditoner, which i think the filter was not cleaned and maintained, regularly. Bathroom was digusting, I have to clean it myself with bleach and disinfectant. The toilet cistern was leaking! I wouldn't recommend this place with my Aussie friends for a longer stay like what i did. But the place is alright for the locals.

    Reviewed December 20, 2018
    5.2
    michaell from Philippines
    Couple
    Standard
    Stayed 6 nights in August 2018

    It was okay. ”

    Stayed for a week. Room size was okay. Found hair on bathroom, cobweb on shower. And the bed was the worst! Can feel the bed springs on my back! Staff we're not that friendly. They don't know how to greet a guest. You should train your front office staff for additional people skills. Kudos for housekeeping team for asking a change of towels and sheet every other day. The food was good though. Especially the chicken bbq. Ordered it for the 2nd time, but served without the side dish(cucumber). Want to order for the third time but it was out of stock. (all chicken dish was out of stock even the desserts). Overall rating 2/5

    Reviewed August 14, 2018

    Dear Sir/Ma'am, Upon checking, the springs of the bed mattress was the problem. We have already replaced them with a new one. Regarding the food, we apologize for the inconvenience. During your stay with us, Zamboanga City is under a state of calamity due to shortages of rice and other poultry products. We will do our best to better prepare ourselves for such circumstances in the future. Thank you for the review. Sincerely, Cityinn Hotel Management

    Responded August 28, 2018
    Cityinn Hotel
    8.8
    Excellent
    Sarah from Philippines
    Group
    Deluxe
    Stayed 2 nights in July 2018

    Had a good stay at CityInn. The best location if you want to go around the city.”

    Overall it was a good experience to stay at CityInn. A good location if you want to go around the city proper. Very accessible and near to malls, transportation, restos. CityInn may want to work on the facility and provide more toiletries for guests to use.

    Reviewed August 02, 2018
    9.6
    Exceptional
    Derek from Philippines
    Family with young children
    Deluxe
    Stayed 2 nights in November 2018

    reasonable”

    Good hotel, nice friendly and helpful english speaking staff, very clean , close to city centre, not over expensive, will stay again.

    Reviewed November 22, 2018
    8.0
    Excellent
    Czar from Philippines
    Solo traveler
    Standard
    Stayed 1 night in September 2018

    Had a fair stay for a night”

    PROS: Relatively close to the city center and the airport, wi-fi was okay CON: Room was smelly when I arrived but hotel staff handled it by spraying a deodorizer

    Reviewed November 01, 2018
    6.4
    Good
    Angelica from Philippines
    Solo traveler
    Standard
    Stayed 4 nights in September 2018

    I liked it!”

    The hotel's room was sufficient and clean. Water heater and air conditioner worked well. They politely asked if I wanted my room to be cleaned. The food from their cafeteria was good too. It was a good experience.

    Reviewed October 01, 2018
    9.2
    Exceptional
    Cha from Philippines
    Family with teens
    Standard
    Stayed 3 nights in December 2018

    Great staff, walking distance to downtown”

    Excellent choice to explore ZC, walking distance to downtown, and accessible from airport and KCC with trikes passing in front of the hotel. Staff are friendly and helpful. Price is reasonable.

    Reviewed January 03, 2019
    9.2
    Exceptional
    Richard from Philippines
    Group
    Deluxe
    Stayed 4 nights in August 2018

    Very Good Stay”

    1. Staff are accommodating and friendly 2. We love the breakfast esp. the Garlic Rice 3. Literally in Center of the City 4. Accessible for commuters. 5. Near in Fast Foods and Hawkers

    Reviewed August 20, 2018
    10.0
    Exceptional
    Novie from Philippines
    Group
    Standard
    Stayed 3 nights in June 2018

    Good location, helpful & friendly staff”

    Would definitely recommend. Good location, friendly & helpful staff, fast wifi connection. Two thumbs up!

    Reviewed July 01, 2018
    8.0
    Excellent
    Jazel from United Arab Emirates
    Family with teens
    Deluxe
    Stayed 1 night in June 2018

    Good”

    Place and facilities are good. Ample allocated parking space. Staff are ok. Good value for money.

    Reviewed June 03, 2018
    9.6
    Exceptional
    Leigh from Philippines
    Solo traveler
    Deluxe
    Stayed 2 nights in January 2018

    Value for money”

    Happy with my stay at Cityinn and i would recommend the place to my friends and relatives. I was a bit grumpy and sleepless when i arrived straight from 3:40-5AM MNL-ZC flight but the staff at the reception found a spare room for me with minimal charge since the room i reserved would be available by 2PM that day. Staff knows how to handle restless customers. Place is clean overall although bathroom is just alright, and i would appreciate toothbrush and toothpaste included in the set of toiletries. Thank you for the pleasant weekend, Cityinn.

    Reviewed January 09, 2018

    Thank you for your review! Oh yes, toothbrush and toothpaste is available for free upon request :)

    Responded May 29, 2018
    Cityinn Hotel
    9.2
    Exceptional
    Jon from Philippines
    Solo traveler
    Standard
    Stayed 2 nights in November 2017

    Exceptional”

    If you are a tourist and looking for a hotel that is accessible to travel spots in Zamboanga - I'd recommend this hotel. The place is close to Airport, Paseo Del Mar, Tetuan, Canelar etc., if you're going to take a special tricycle ride it would cost you 50-60php to the mentioned places. The hotel staff are also accommodating. Room is okay. The hotel will charge you a max of 100php if you want your pillows and covers changed. Comfort room is also okay - they have a bidet which is a plus for me ;-).

    Reviewed November 12, 2017
    8.8
    Excellent
    Alma from Philippines
    Group
    Deluxe
    Stayed 3 nights in April 2017

    Safe in Zamboanga”

    City Inn is a convenient place to stay being in the center of town. The rooms are spacious with functional facilities. The staff are very accommodating and helpful. The downside of our stay is that, there were lots of baby roaches in the room. Also the tiny red ants invaded every speck of food that you leave on the table. I suggest the management to spray the room with insect killers before guests arrive.

    Reviewed May 05, 2017

    We appreciate the feedback. Yes, we will act on this immediately. Thank you.

    Responded May 09, 2017
    Cityinn Hotel
    6.0
    kristoffer from Philippines
    Family with young children
    Deluxe
    Stayed 2 nights in April 2017

    Above average”

    Instead of installing smoke detector on rooms, they should have opt for cockroach detector. We found 3 baby roaches on our 1st room on our 1st night. So my wife ask to transfer us on 4th level on the next night and upon opening the hotel door, theres more baby roaches.

    Reviewed May 02, 2017

    We are truly sorry for what happened. We do have scheduled pest control services done in every room. It was unfortunate that you experienced such in the two rooms that you have occupied. We will consider and schedule the service more frequently. Thank you for your feedback.

    Responded May 04, 2017
    Cityinn Hotel
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