Citylight Hotel
Deluxe Room Citylight Hotel
Interior view Citylight Hotel
Interior view Citylight Hotel
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6.2
Good
/10
(790 reviews)See what guests said
See map
7.7
Very good
Location rating score
Very good location
  • I-City Waterworld70 m
  • I-City Wax Musuem70 m
  • SnoWalk90 m
  • I-City Shopping Center90 m
  • I-City100 m
  • Hospital Shah Alam1.04 km
  • Aeon Bukit Raja Shopping Centre1.32 km
  • Padang Jawa Komuter Station1.71 km
  • UiTM Shah Alam2.29 km
  • UiTM Puncak Alam2.36 km
  • Free Wi-Fi

    Citylight Hotel

    J-53-G, No. 6 Persiaran Multimedia, I-City seksyen 7, I City, Shah Alam, Malaysia, 40000 - See map
    "Room was big and overall ok, the view is nice as its facing the i city theme park."
    Noor L. - February 6, 2018
    Good service
    6.2 rating for service
    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Safety deposit boxes

    • Smoking area

    Property ranking|Compared to 1,128 Shah Alam properties
    See all rankings
    Review score - United States
    4.7/10
    Room comfort score
    5.9/10
    Location score
    7.7/10
    Cleanliness score
    5.9/10
    Better than
    99
    %
    of Shah Alam properties
    Better than
    97
    %
    of Shah Alam properties
    Better than
    94
    %
    of Shah Alam properties
    Better than
    92
    %
    of Shah Alam properties
    Value for money6.4
    Location rating7.7
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport10.9 km

    Rooms available at Citylight Hotel

    Executive Room
    Executive Room
    ...
    • Room size: 17 m²/183 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Family Quad (2 Queen Beds)
    Family Quad (2 Queen Beds)
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 2 queen beds
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 15 m²/161 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Quad
    Quad
    ...
    • Room size: 22 m²/237 ft²
    • Park view
    • 1 queen bed and 1 king bed
    Enter dates to see prices
    Triple Room
    Triple Room
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 single bed and 1 queen be...
    Enter dates to see prices
    Deluxe Double Room
    Deluxe Double Room
    ...
    • Room size: 15 m²/161 ft²
    • Shower
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Room size: 20 m²/215 ft²
    • Shower
    Enter dates to see prices
    Executive King Room
    Executive King Room
    ...
    • Room size: 17 m²/183 ft²
    • Shower
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Room size: 20 m²/215 ft²
    • Shower
    Enter dates to see prices
    Family room Standard
    Family room Standard
    ...
      Enter dates to see prices

      What people love about Citylight Hotel

      • 7.6
        Very good

        "Nice hotel with great environment of i- city"

        nurhamiza

        |

        February 4, 2017

      • 10.0
        Exceptional
        Location

        "Centralize located, easy to get food."

        Shahriman A.

        |

        August 11, 2017

      • 8.0
        Very good
        Location

        "Very strategic location to the iCity."

        Huzaifah

        |

        January 13, 2019

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      More about Citylight Hotel

      More about Citylight Hotel

      6.4
      Good

      "Overall is satisfactory."

      christina

      |

      November 24, 2018

      An overview

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      What they offer

      8.4
      Excellent
      Staff 

      "Nice staff."

      Huzaifah

      |

      January 13, 2019

      Read more reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Announcements

      From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

      Reviews of Citylight Hotel from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (790)Booking.com Reviews (112)
      Cleanliness5.9
      Facilities5.7
      Location7.7
      Room comfort and quality5.9
      Service6.2
      Value for money6.4
      Rating
      9+ Exceptional (16)
      8-9 Excellent (17)
      7-8 Very Good (88)
      6-7 Good (90)
      <6 Below Expectation (250)
      Time of the year
      Mar - May (117)
      Jun - Aug (115)
      Sep - Nov (122)
      Dec - Feb (107)
      All guests (790)
      All room types
      All languages

      Show reviews that mention 

      Showing 461 verified guest comments
      12345
      8.0
      Excellent
      sabrina from Malaysia
      Family with young children
      Triple Room
      Stayed 1 night in April 2018

      Value For Money & Strategic Location”

      Located inside the i-City itself, thus making it easier for us to travel around the park. Old Town White Coffee shop is located at the end of the block, thus easier to access for food. 24 hour convenience shop (KK Mart) located just beside the OTWC. Really value for the money. The hotel room condition is standard with what you paid. Nice.

      Reviewed April 24, 2018

      Thank you for your feedback. We hope can see you again at citylight hotel.

      Responded July 11, 2018
      Citylight Hotel
      8.0
      Excellent
      Noor from Malaysia
      Family with young children
      Quad
      Stayed 1 night in February 2018

      please service your air conditions ”

      i was stayed at your quad room..room was big and overall ok, the view is nice as its facing the i city theme park. But only the air conditioner is a bit problem. Take a lots of time to cool and there is a lot (really a lot) of dust in your air cond. We had flu due to the air cond is not clean. Plus the restaurant next to your hotel should NOT ALLOWED the customer to smoke inside the restaurant. Really annoying as there is kids is eating inside the restaurant and the customer is smoking. Such a bad attitude. I think they only stop smoking and respect other customer if one of their member got cancer.. please do something about it. smoking kills.

      Reviewed February 06, 2018

      thank you for you feedback

      Responded July 11, 2018
      Citylight Hotel
      9.2
      Exceptional
      Aida from Malaysia
      Family with young children
      Deluxe Room
      Stayed 1 night in October 2017

      Good Stay”

      satisfied overall with the price we pay....book 2 rooms...just for sleep after the whole day we spend in icity....ada cafe attached to the hotel....makan lauk kampung for lunch...sedap dan harga ok....staff pon baik jer...icity staff pon semua baik senyum jer n make u feel welcomed...will come again.tq

      Reviewed October 03, 2017

      Dear aida, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. please come again because now our hotel reduce the price compare old price Best Regards, iswan, Guest Service

      Responded July 12, 2018
      Citylight Hotel
      8.3
      Excellent
      rahmat from Singapore
      Family with young children
      Family Quad (2 Queen Beds)
      Stayed 2 nights in September 2013

      the only hotel close to all parks in icity ”

      clean. new. fast wifi.

      The stay was great. As long as the room is clean and comfy, that was really enough for us. because we did not stay in the room for the whole day. We just wanted to enjoy our vacation at the parks. Room rates were reasonable as well.

      Reviewed September 20, 2013
      2.0
      Khairul from Malaysia
      Business traveler
      Deluxe Room
      Stayed 1 night in October 2018

      bad service”

      First time when park in hotel you need to pay. usually hotel will stamp your parking ticket and get out free. The shower is not hot. the hotel walkway is dirty. please avoid this hotel, a lot of alternative hotel in seksyen 7 you can book

      Reviewed October 28, 2018
      8.4
      Excellent
      Huzaifah from Brunei Darussalam
      Family with young children
      Quad
      Stayed 2 nights in January 2019

      Good Location”

      Recomended. Nice staff. Very near to the iCity

      Reviewed January 13, 2019
      8.0
      Excellent
      Huzaifah from Brunei Darussalam
      Family with young children
      Executive Room
      Stayed 2 nights in January 2019

      Great location”

      Room quite small. Very strategic location to the iCity. Recomended.

      Reviewed January 13, 2019
      8.0
      Excellent
      thiyakarajan from Malaysia
      Couple
      Executive Room
      Stayed 1 night in August 2018

      Superb ”

      value

      Reviewed October 03, 2018
      6.0
      Mazlina from Malaysia
      Family with teens
      Quad
      Stayed 1 night in March 2018

      So So Standard”

      The facilities in the room is torn down. The sink in the bathroom is clogged. Wallpaper torn. Air-cond not cold. Can stay if you bring small kids for the theme park. Open car parks available besides the hotel. Restaurant is next to the hotel.

      Reviewed May 25, 2018

      greeting from hotel thank you for you feedback. first of all sorry for difficulty. our hotel has upgraded about it see you soon...

      Responded June 02, 2018
      Citylight Hotel
      7.2
      Very good
      Yudywanto from Indonesia
      Family with young children
      Family Quad (2 Queen Beds)
      Stayed 2 nights in March 2018

      Good location for young children, but creepy”

      The hotel is directly infront Children playground. The only Affordable price hotel in i-city. The Hotel require to upgrade the atmosphere. The hall way are too dim, thats because all are in Purple color. makes it so dark and creepy. Luckyly the room inside is bright and white.

      Reviewed March 24, 2018

      thank you for you feedback.

      Responded July 11, 2018
      Citylight Hotel
      2.8
      MUSHRIN from Malaysia
      Business traveler
      Deluxe Room
      Stayed 1 night in November 2017

      Avoid Booking This Hotel”

      This is my fair review, I seldom review my hotel stay. This hotel situated in the heart of Icity. You don't have free parking option, thus have to park at normal parking area. The cost for each day is RM 10 if you just come and don't drive out from the area. Or else, you have to pay the parking extra. I spent RM 16 for parking only. The hotel is running down and quiet dirty. The room smells bad and of course, the toilet is dirty! There's no water bottle in the room but they provide water dispenser at every level I guess. The receptionist is not so welcoming. I think she is so tired responding to every respond from the traveler asking her about the parking fee. Other than that, AVOID THIS HOTEL! You better spend your money more to stay at BEST WESTERN (just next to the hotel) and get better accommodation!

      Reviewed November 23, 2017

      Thank you for your feedback. We would like to apologize for any inconvenience caused. Further to this, can you advice me the frontdesk name and details how is not so welcoming and so on. Thank you again.

      Responded December 15, 2017
      Citylight Hotel
      4.4
      Yep from Malaysia
      Group
      Quad
      Stayed 1 night in November 2017

      Not in good condition”

      Near to I City park. However, room in poor condition, floor in bad condition, water leak in toilet and also area near wardrobe. Very troublesome on car parking fees payment process yet need to pay RM10

      Reviewed November 04, 2017

      thank for you feedback

      Responded July 12, 2018
      Citylight Hotel
      8.0
      Excellent
      Heather from Malaysia
      Family with young children
      Triple Room
      Stayed 1 night in April 2017

      Good Value for Money Paid”

      Booked in for a 1 nite stay. Room is fairly clean with clean beddings. Good location with easy access to all the rides. The theme park is just right in front of the hotel. However, be prepared to pay for the rides, which were quite expensive at min. RM 5 /ride. Cons - At 2am or 3am, woke up by sound of motorbikes revving & loud talking by bikers. Toilet needs to be installed with hooks or railings for guest to hang their clothes & towel to take showers. We were forced to leave our clothing & towel on the toilet tank while taking a shower. Toilet pipe was leaking badly.

      Reviewed April 25, 2017

      Dear heather, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. please come again because now our hotel reduce the price compare old price Best Regards, iswan, Guest Service

      Responded July 12, 2018
      Citylight Hotel
      2.8
      Mohamad from Malaysia
      Family with young children
      Deluxe Room
      Stayed 1 night in April 2017

      Acceptable”

      poor service, front desk not friendly, towel not provided in the room, given to guest only after requested, TV remote control no function, water heater not function well, parking too expensive, poor breakfast service and bad food quality

      Reviewed April 09, 2017

      thank you for you feedback

      Responded July 19, 2018
      Citylight Hotel
      5.6
      Thong from Malaysia
      Family with young children
      Family Quad (2 Queen Beds)
      Stayed 1 night in September 2016

      Dissapointing”

      We took the family room. Room was very old. Smell terrible. Walls are creepy. Bed sheet and towel are old and have stains. The roof is leaking and whole night encounter dripping water from the roof. However, air-cond and water heater was ok. The staff are not professional but they are very friendly and they tried to help as much as they could. Will never-ever go back there anymore. Worse hotel I have every encounter.

      Reviewed September 13, 2016

      THANK YOU FOR YOU FEEDBACK

      Responded July 24, 2018
      Citylight Hotel
      6.0
      Kamal from Singapore
      Couple
      Deluxe Room
      Stayed 3 nights in March 2016

      Breakfast provided unsatisfactory”

      Breakfast not up to standard. Normal local food being provided and the same menu is provided everyday during our stay. So boring Hotel management must improved its breakfast menu to make it more appertising

      Reviewed March 08, 2016

      thank you for you feedback

      Responded July 21, 2018
      Citylight Hotel
      5.0
      dicky from Indonesia
      Family with young children
      Quad
      Stayed 1 night in June 2014

      so-so”

      close to places for fun in I -City

      We are a family with 3 children, and we book 1 family room with 2 queenbeds,and it is ok.but the corridor to rooms is too dark that makes this hotel from inside is a little bit scary. Breakfast is poor, specially the fried noodle. I saw someone throw the food into the bin infront of the hotel.

      Reviewed July 02, 2014
      5.7
      Aqilah from Singapore
      Family with young children
      Family Quad (2 Queen Beds)
      Stayed 1 night in June 2014

      Plesant”

      Convenient, quiet, friendly staff

      Hotel is conveniently located at the I-city itself. Room was lacking of lots of things. No window, no towels were provided until I requested for it. Pillow were very thin, bedsheet were stained. Does not smell nice. Breakfast was travel. Only served 2 kind of fried noodles and ffired rice. Eggs, sausages etc will have to PAY. No top up of bread once finish.

      Reviewed June 24, 2014
      5.7
      Nora from Singapore
      Family with young children
      Quad
      Stayed 2 nights in November 2013

      Very close to I-City Theme Parks”

      Location, Comfortable Bed & Affordable Rooms

      Was there for 3D2N for our family trip to enjoy what I-City has to offer. Hotel is located very close to all the parks. All are walking distance. In fact it is situated within the theme parks. Breakfast was not that good as by the time we went down to have breakfast at 9am, most of it are gone. Breakfast was not much choice either. There's only packets of nasi lemak and bread. Room was a little too dim. Should have more bright lighting in the room. Toilet was clean but has a musky smell. Had to wash the floor first before using it as floor was slimy. Lift was very slow. Otherwise, everything else is just alright.

      Reviewed April 01, 2014
      4.3
      irenessa from Malaysia
      Family with young children
      Deluxe Room
      Stayed 1 night in January 2014

      Not coming back”

      Location,Comfy bed,Nothing else

      The only best thing is the mattress and location.Similar to Tune Hotel chains,small room-not worth the money paid.Snobby check in staff,luckily the check out staff was kind and helpful.Parking was not provided and fee was not totally covered.Only covered parking price during checking out.So,if you stay here and wanted to venture outside/exploring Shah Alam-forget it unless you want to pay the exorbitant parking fee charge.Find an alternative transport and leave your car at the i-city car park. Room is stuffy and cramp.No space to even walk around and the kids are easily bored.No window to look out to to entertain the kids.Checked in and despite being extremely tired,have to bring the kids outside to play.Otherwise,the parent will become mad. Not recommended unless you plan to stay just to go and spend the whole day at i-city.and I mean THE WHOLE DAY and coming back to your room just to sleep.Definitely not worth the money and definitely not coming back here.

      Reviewed January 20, 2014
      12345
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      Citylight Hotel
      |Good 6.2
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      • Very good location
      • I-City Wax Musuem
      • Padang Jawa Komuter Station is within 1.71 km