Citymax Hotel Bur Dubai
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Citymax Hotel Bur Dubai

Kuwait Street, Bur Dubai, Dubai, United Arab Emirates
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     Citymax Hotel Bur Dubai

    Citymax Hotel Bur Dubai Reviews

    7.4
    Very good
    /10
    (1209 reviews)See what guests said
    10.0
    Exceptional

    "The place looks like an airport!"

    Abhishek

    -

    November 28, 2018

    7.7
    Very good cleanliness

    Things you’ll love about Citymax Hotel Bur Dubai

    Things you'll love

    • 930 meters to public transportation

    • Airport transfer

    • Located in heart of Dubai

    • Free Wi-Fi in all rooms!

    Very good
    Location
    7.7
    See map
    Very good location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • The Dubai Mall6.08 km
  • Burj Khalifa6.25 km
  • Dubai Fountains6.42 km
  • Wild Wadi Waterpark16.14 km
  • Mall of the Emirates17.41 km
  • Dolphin Bay21.3 km
  • Aquaventure Water Park21.87 km
  • Dubai Marina Walk23.56 km
  • IBN Battuta Mall28.73 km
  • Gurunanak Darbar Sikh Temple30.71 km
  • This property is in high demand!

    Booked 15 times since yesterday | 5 travelers are looking at this property right now

    Value for money7.5
    Distance to city center3.0 Km
    Location rating7.7
    Nearest airportDubai International Airport (DXB)
    Distance to airport6.9 km

    Rooms available at Citymax Hotel Bur Dubai

    Standard Twin
    Standard Twin
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Standard
    Standard
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Standard Family Room
    Standard Family Room
    ...
    • Room size: 40 m²/431 ft²
    • Shower
    • 1 single bed and 1 queen b...
    Enter dates to see prices
    Double Standard
    Double Standard
    ...
      Enter dates to see prices
      Single Standard
      Single Standard
      ...
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        Basic Double/Twin
        Basic Double/Twin
        ...
          Enter dates to see prices
          Room Club
          Room Club
          ...
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            Quadruple Standard
            Quadruple Standard
            ...
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              Standard Single BB Dynamic
              Standard Single BB Dynamic
              ...
                Enter dates to see prices
                Standard Double
                Standard Double
                ...
                  Enter dates to see prices
                  Have a question for Citymax Hotel Bur Dubai?

                  What people love about Citymax Hotel Bur Dubai

                  • 9.6
                    Exceptional

                    "We enjoyed the hotel, very clean and daily housekeeping."

                    dilip

                    |

                    September 6, 2017

                  • 8.8
                    Excellent

                    "the hotel is great and it's location is great."

                    Kamen

                    |

                    May 31, 2018

                  • 7.0
                    Very good

                    "It was nice and comfortable stay."

                    Ramesh

                    |

                    February 9, 2016

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                  More about Citymax Hotel Bur Dubai

                  More about Citymax Hotel Bur Dubai

                  8.4
                  Excellent

                  "The hotel is very clean and the staff are friendly and polit..."

                  Hasan

                  |

                  September 7, 2018

                  An overview

                  Show less

                  What they offer

                  9.6
                  Exceptional

                  "Great place at the center of the City."

                  DHIRAJ

                  |

                  November 21, 2018

                  Show less

                  Nearest essentials

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
                  Show less

                  What to eat nearby

                  Arabic cuisine
                  Arabic cuisine
                  Al Khayma at Dubai Marine Beach Resort
                  3.6 km Arabic, Halal, Lebanese
                  The Market Place
                  5.0 km Arabic, Asian, Halal
                  Vista Bar and Terrace
                  6.5 km Arabic, Bar, Contemporary
                  American cuisine
                  American cuisine
                  The Huddle Sports Bar and Grill
                  410 m American, Bar, Pub
                  Hardee's
                  1.6 km American
                  The Black Lion
                  2.4 km American, Bar, British
                  Mediterranean cuisine
                  Mediterranean cuisine
                  Baku Caspian restaurant and cafe
                  1.5 km Mediterranean
                  Samad Al Iraqi Restaurant
                  3.5 km Mediterranean, Seafood
                  Tajin & Tanjiah
                  6.8 km Mediterranean, Moroccan

                  What's nearby

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
                  Show more

                  Property's guest policies

                  Show less

                  Some helpful facts

                  Show less

                  Reviews of Citymax Hotel Bur Dubai from real guests

                  Provided by verified guests of Agoda
                  Agoda Reviews (1209)Booking.com Reviews (6572)
                  7.4
                  /
                  10
                  Cleanliness7.7
                  Facilities6.9
                  Location7.7
                  Room comfort and quality7.1
                  Service7.3
                  Value for money7.5
                  All languages
                  All guests (1209)
                  All room types

                  Show reviews that mention 

                  Showing 896 verified guest comments
                  12345
                  9.2
                  Exceptional
                  CHERRY from United Arab Emirates
                  Couple
                  Standard
                  Stayed 1 night in May 2019

                  Excellent except for the a/c”

                  Great accommodation..the ac though is not that cold even after following the instruction..

                  Reviewed May 11, 2019
                  8.0
                  Excellent
                  Isuru from United Arab Emirates
                  Couple
                  Standard
                  Stayed 1 night in February 2019

                  Very good”

                  I've already paid for my booking via Agoda. But the hotel's receptionist was keep asking so many questions from me to confirm about the payment. I've waited so long, because of her fault. When we're giving the Booking ID, they should be able to check about the payment. But after so many useless talkings, she asked about the Booking ID.

                  Reviewed February 23, 2019
                  10.0
                  Exceptional
                  Peter from Australia
                  Couple
                  Standard Twin
                  Stayed 2 nights in September 2018

                  Highly recommended!”

                  Well located, with Bur Dubai and Deira very close. Very friendly staff - Shaon, Devlaxmi and Chaitali all provided friendly service and advice on reception. Our room was clean, comfortable and excellent value. Will definitely book this hotel again!

                  Reviewed September 14, 2018
                  8.0
                  Excellent
                  Rovinia from Philippines
                  Group
                  Standard
                  Stayed 7 nights in February 2019

                  Very good”

                  Place is good and staff were very accomodating and friendly, but the buffet breakfast should have atleast 2-3sets of menu, so that there would be a variety on a daily breakfast. For our one week stay at hotel, buffet breakfast they served were all the same.

                  Reviewed February 22, 2019
                  8.0
                  Excellent
                  Irfan from India
                  Business traveler
                  Standard
                  Stayed 1 night in April 2019

                  Tiny Rooms”

                  Very Tiny Rooms

                  Reviewed April 21, 2019

                  Dear Guest, Thank you for the feedback on your stay at the Citymax Hotel Bur Dubai! We are glad to know that you had a wonderful stay with us. Please note that our room sizes are larger than required by the tourism authority on 3-star hotels in Dubai; however, we do understand your sentiment on the size and apologize for the same. We look forward to welcoming you back to Citymax Hotel Bur Dubai in the near future. Warm Regards, Rohit Sharma General Manager

                  Responded April 23, 2019
                  Citymax Hotel Bur Dubai
                  8.0
                  Excellent
                  Alfredo from Oman
                  Family with young children
                  Standard
                  Stayed 3 nights in March 2019

                  Nice hotel with accessible location.”

                  The hotel is located in between the airport and the dubai mall. Taxi is very accessible. The room is quite ok and with good ammenities. Clean and well-maintained. Breakfast is great and a bit crowded.

                  Reviewed March 20, 2019

                  Dear Guest, Thank you for the valuable feedback on your stay at the Citymax Hotel Bur Dubai! We are delighted to know that you had a great stay with us and the outstanding reasons are location and cleanliness level have met your expectations. Please note that in such a huge room inventory hotel like ours, we did try our best level to serve our valuable guest in a very busy breakfast operation especially during this period. We look forward to welcoming you back to the Citymax Hotel Bur Dubai in the near future. Warm Regards, Rohit Sharma General Manager

                  Responded March 27, 2019
                  Citymax Hotel Bur Dubai
                  8.8
                  Excellent
                  CHERRY from United Arab Emirates
                  Couple
                  Standard
                  Stayed 1 night in August 2017

                  IN GENERAL GOOD BUT ”

                  disappointing factors: 1> no free toothbrush 2> no slippers 3> no lotion, no conditioners 4> no soap inside the shower 5> the towels are so old, its colors are dirty white now (no longer white) 6> no bathrobes 7> a/c not cold even already adjusted to the coolest temp

                  Reviewed August 19, 2017
                  8.0
                  Excellent
                  Srinivas from India
                  Couple
                  Standard
                  Stayed 1 night in December 2016

                  Value for money”

                  Excellent location and competitive rates make this hotel good value for money. Staff are generally friendly (Anu Menon and Prachi are best), rooms are clean but I wasn't too happy with the duvets that are too small sized and somewhat lumpy

                  Reviewed December 19, 2016
                  8.4
                  Excellent
                  Srinivas from India
                  Couple
                  Standard
                  Stayed 1 night in December 2016

                  Reasonable value for money when getting cheap”

                  Excellent location with most touristic locations and downtown close by. Most staff are helpful (Prachi and Anu menon at Front Desk among the best). Rooms may be small and amenities provided limited to towels, bathgel+shampoo in one and two small water bottles on arrival.

                  Reviewed December 11, 2016
                  10.0
                  Exceptional
                  Vedran from Croatia
                  Solo traveler
                  Standard
                  Stayed 2 nights in July 2016

                  Great stay not far from the metro station and Dubai sights”

                  Upon arriving, the receptionist Zhanna was very welcoming and the reception should be like this in every hotel. My stay was very comfortable. Room was clean, great air condition, and of decent size with all the necessary amenities. Free wifi could be faster but it was enough to check e-mails and surf. There is a swimming pool in the hotel and several restaurants, although I haven't used any of those. The hotel is just 15min walk away from the ADCB metro station or a short hop by taxi. It is also of walkable distance to the Bastakya quarter and the Creek. Beach is also not far away. Would stay here again.

                  Reviewed July 09, 2016
                  8.4
                  Excellent
                  Jane from Kenya
                  Couple
                  Standard
                  Stayed 1 night in May 2016

                  City stay”

                  I have stayed at Citymax on a number of occasions and each time I find it strange that the security and room attendant come to check the room and ask me how many people there are. I don't intend on having parties and the rooms are not big enough for that. I would just like this to stop. It never happened to me last year, and I feel like my privacy is always violated when I'm being asked by more than one person. If there is a problem regarding this at the hotel, then I suggest the lifts be made lockable to key cards to help solve the situation.

                  Reviewed May 25, 2016
                  9.3
                  Exceptional
                  felicitas from Philippines
                  Couple
                  Standard
                  Stayed 1 night in August 2015

                  im glad we took citymax bur dubai”

                  15mins walk from metro(you can take the cab also if its too hot), near malls, near the old city

                  i love my stay at citymax. i thought it is far from the metro, but it is actually just a walking distance. we walked from citymax to the metro but just make sure its still early morning or night. its too hot to walk if the sun is up. not too trafficky and plenty of taxis. you can go around dubai even without getting a cab. the staff is nice and pleasant even if there are neck deep in customers. room service is nice, though they dont give out free water (they give free water on your check in, not for the next days you stay there). theres a gym, theres a pool, but i dont like the pool, too dark at night and too many loiterers. its like a dark den up there. but overall i liked citymax and will stay there again if im in dubai.

                  Reviewed December 30, 2015
                  8.3
                  Excellent
                  david from United Kingdom
                  Group
                  Standard
                  Stayed 3 nights in June 2013

                  Good 3 day stay”

                  pool,pub,claypot.

                  Enjoyed my 3 day stay at the Citymax hotel,fast and easy check in and out,nice fresh but rather small room with nice big window and tea and coffe making facilities.Nice rooftop pool with a small bar and very friendly philipino lifeguards.The huddle bar at the entrance has a good group the keyboard player is superb.The all you can eat and drink deal on a thursday night is very good value.

                  Reviewed August 05, 2013
                  8.0
                  Excellent
                  PATRICK from Australia
                  Couple
                  Standard
                  Stayed 1 night in May 2012

                  Convenient, well priced and good restaurant”

                  The price. Neatly appointed for a smaller hotel room.

                  this is the second time we have stayed here. once again, we found the room clean and the beds are comfortable. this time we only needed a hotel room for 10 hours and this met our needs. if the car parking fills up, there is parking almost outside of the hotel. the indian restaurant is good and it serves meals until late.

                  Reviewed May 16, 2012
                  8.8
                  Excellent
                  MOHAMMED from United Arab Emirates
                  Couple
                  Standard
                  Stayed 1 night in April 2019

                  Good Hotel ”

                  Good Hotel stay for sight seeing, shopping ,fooding

                  Reviewed May 02, 2019
                  10.0
                  Exceptional
                  Ismayil from Azerbaijan
                  Couple
                  Standard
                  Stayed 1 night in September 2018

                  Very good Hotel. I recommend to all people who want to save money, also take a good quality.”

                  At first, I recommend buying a breakfast while ordering a room in this hotel, it will be cheaper than buying in the hotel. Secondly, the store is nearby, metro station is 13 minutes far, the stop of the most buses is in front of the hotel, also the main bus stop from where you can go to the Dubai Mall or other sightseeing is in 17 minutes far by walk. Thirdly, there is a shuttle bus to the beach for free. Finally, I am very glad that I have chosen this hotel. I will stay here next time without a doubt ;) a lot of THANKS for hotel administration and staff from AZERBAIJANIAN guest :)

                  Reviewed October 02, 2018
                  4.4
                  Mary from Philippines
                  Solo traveler
                  Standard
                  Stayed 1 night in September 2018

                  check out time confusing”

                  Checked in nearly midnight,Filipino receptionist informed us the time of check out was 2 pm ,next day around 1:30 went back to the room to prepare for check out,it was locked,card wont work,current receptionist informed that 12 noon was checkout,confusing ,good thing they didn't charge us which was ok

                  Reviewed September 25, 2018
                  6.4
                  Good
                  islam from Egypt
                  Solo traveler
                  Standard Twin
                  Stayed 4 nights in July 2018

                  the hotel info on agoda is not correct”

                  the pool is under maintenance till 5 July the receptionist is rude and not decent claiming to agoda agent that i wanted to cancel the booking bevause i want to bring hookers to my room, all what happened is that we argued during checking in that the hotel policy have to be declared(which is not) call me for more info

                  Reviewed July 02, 2018

                  Dear Guest, Thank you for providing us with your feedback during your stay at Citymax Hotel Bur Dubai. We are pleased to know that you had a pleasant stay and that our service standards, facilities along with our affordable price, and location met your expectations. Please accept our apologies for the inconvenience that has caused you during your stay. Please note that your concerns have been taken up to the specific team and I will be sure to investigate this matter. We do hope that you will give us the opportunity to exceed your expectations on your next visit and we look forward to welcoming you again to Citymax Hotel Bur Dubai in the near future. Warm regards, Satish Nambiar General Manager

                  Responded July 10, 2018
                  Citymax Hotel Bur Dubai
                  8.8
                  Excellent
                  Kamen from Bulgaria
                  Group
                  Standard
                  Stayed 7 nights in May 2018

                  Great hotel, not that great receptionists”

                  It seemed like the receptionists were not very willing to help us resolving our problems. They kept on repeating phrases and facts that we explained 100 times that we were already aware of. Other than that, the hotel is great and it's location is great. It provides free parking and I would advise anyone visiting Dubai to rent car.

                  Reviewed May 31, 2018

                  Dear Guest, Thank you for providing us with your feedback during your stay at Citymax Hotel Bur Dubai. We are happy to know that you had a pleasant stay and that our service standards, facilities along with our affordable price, and location met your expectations. Please accept our apologies for the inconveniences that have caused you during your stay. We do hope that you will give us the opportunity to exceed your expectations on your next visit and we look forward to welcoming you again to Citymax Hotel Bur Dubai in the near future. Warm regards, Satish Nambiar General Manager

                  Responded June 25, 2018
                  Citymax Hotel Bur Dubai
                  8.0
                  Excellent
                  Nasser from Oman
                  Solo traveler
                  Double Standard
                  Stayed 2 nights in February 2019

                  All good”

                  The check in staff Shamila was very good and helpfully Well done

                  Reviewed February 22, 2019
                  12345
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                  Citymax Hotel Bur Dubai
                  |Very good 7.4
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                  Experiences on Agoda. Because your room is just the beginning.

                  • Very good location
                  • The Dubai Mall
                  • Al Fahidi Metro Station is within 0.93 km