Citymax Hotel Bur Dubai

Kuwait Street, Bur Dubai, Dubai, United Arab Emirates, 116121 - See map
Free Wi-Fi
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Citymax Hotel Bur Dubai

"All the staff are nice specially shivam Anjali and ritika"

Jinto - December 20, 2019

Double Room - Bedroom Citymax Hotel Bur Dubai
Lobby Citymax Hotel Bur Dubai
Swimming pool [outdoor] Citymax Hotel Bur Dubai
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Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Front desk [24-hour]
Hassle-free check in
See map
Popular landmarks
Jyothis 180 m
Al Khaleej Centre 200 m
Standard Chartered Bank 260 m
Aster Hospital Mankhool 350 m
Al Attar Shopping Mall 500 m
Orange Express Mini Mart 510 m
IVF & Women Clinic 570 m
Al Rafa Hospital 580 m
Al Rais Shopping Centre 700 m
Baqer Mohebi Rolla St. 750 m
Nearby landmarks
Dubai Creek 1.7 km
The Dubai Mall 5.93 km
Dubai Aquarium & Underwater Zoo 6.15 km
Burj Khalifa 6.23 km
The Dubai Fountain 6.42 km
Wild Wadi Waterpark 16.18 km
Burj Al Arab 16.26 km
Ski Dubai 17.61 km
Atlantis Aquaventure Waterpark 21.64 km
Dubai Miracle Garden 21.77 km
7.7

Very good

Location rating score

Inside city center
Popular neighborhood
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
  • 920 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Dubai

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Dubai every 1 minutes on Agoda.com
Value for money7.6
Distance to city center03km
Location rating7.7
Nearest airportDubai International Airport (DXB)
Distance to airport7.4 km

Rooms available at Citymax Hotel Bur Dubai

Double Room
Double Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 queen bed
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Twin Room
Twin Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds
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Family Inter-Connecting Rooms
Family Inter-Connecting Rooms
...
  • Room size: 40 m²/431 ft²
  • Shower and bathtub
  • 2 single beds and 1 queen b...
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Family Room
Family Room
...
  • Room size: 20 m²/215 ft²
  • Shower and bathtub
  • 1 queen bed
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Room Run Of House
Room Run Of House
...
  • Shower
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Room Assigned on Arrival
Room Assigned on Arrival
...
  • Shower
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Family Room Connecting Room
Family Room Connecting Room
...
  • Shower
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Standard Double Room
Standard Double Room
...
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    Standard Double or Twin Room
    Standard Double or Twin Room
    ...
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      Standard + Half Board
      Standard + Half Board
      ...
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        Frequently asked questions

        What time is check-in and check-out at Citymax Hotel Bur Dubai?

        Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Citymax Hotel Bur Dubai?

        Citymax Hotel Bur Dubai is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 100 AED. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Citymax Hotel Bur Dubai also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Citymax Hotel Bur Dubai has a car park available for guests. Parking is free for guests. Self-parking is conveniently available at the hotel.

        What is the smoking policy at Citymax Hotel Bur Dubai?

        Citymax Hotel Bur Dubai does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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        What people love about Citymax Hotel Bur Dubai

        • 8.8
          Excellent
          Location

          "the hotel is great and it's location is great."

          Kamen

          |

          May 31, 2018

        • 10.0
          Exceptional

          "Lunch and Break fast options are good."

          Kapil

          |

          January 7, 2020

        • 8.4
          Excellent
          Location

          "The hotel is good located, near metro."

          Dominik

          |

          November 16, 2019

        Property ranking|Compared to 2,523 Dubai properties
        See all rankings
        Cheapest price score
        Room comfort score
        7.2/10
        Value for money score
        7.6/10
        Review score - United States
        7.1/10
        Better than
        93
        %
        of Dubai properties
        Better than
        89
        %
        of Dubai properties
        Better than
        87
        %
        of Dubai properties
        Better than
        87
        %
        of Dubai properties
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        Overall rating:
        7.4
        Very good
        8,900 reviews
        Cleanliness
        7.6
        Facilities
        7.1
        Location
        7.7
        Read all reviews >
        What travelers say they love:
        The room is quite ok and with good ammenities.
        Alfredo from Oman
        Family with young children
        More about Citymax Hotel Bur Dubai

        More about Citymax Hotel Bur Dubai

        Well-placed in the restaurants, shopping, sightseeing area of Dubai city, Citymax Hotel Bur Dubai provides a most conducive spot for you to take a break from your busy days. Only 8Km away, this 3-star hotel can be easily accessed from the airport. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Al Khaleej Centre, Al Attar Shopping Mall, Al Rafa Hospital.

        At Citymax Hotel Bur Dubai, the excellent service and superior facilities make for an unforgettable stay. For the comfort and convenience of guests, the hotel offers 24-hour room service, free Wi-Fi in all rooms, facilities for disabled guests, Wi-Fi in public areas, car park.

        Guests can choose from 691 rooms, all of which exude an atmosphere of total peace and harmony. The hotel offers wonderful recreational facilities such as fitness center, outdoor pool to make your stay truly unforgettable. Whatever your purpose of visit, Citymax Hotel Bur Dubai is an excellent choice for your stay in Dubai.

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        Most talked about facilities

        Housekeeping
        71 mentions
        Internet
        26 mentions
        Breakfast
        25 mentions
        Swimming Pool
        15 mentions

        What they offer

        7.6
        Very good
        Staff 

        "Place is good, clean ,staff is friendly."

        Farrukh

        |

        December 15, 2019

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Food and dining

        Breakfast options

        Buffet

        Restaurants on site

        City Cafe
        Cuisine:International
        Menu:A-la-carte
        Claypot
        Cuisine:Indian
        Menu:Buffet, A-la-carte
        Sizzling Wok
        Cuisine:Asian
        Menu:Buffet
        Huddle Sports Bar & Grill
        Cuisine:International, Grill/BBQ
        Menu:Buffet
        Lavazza Cafe
        Cuisine:International
        Menu:Buffet

        Nearby restaurants

        Arabic cuisine
        Arabic cuisine
        Al Khayma at Dubai Marine Beach Resort
        3.6 km Arabic, Halal, Lebanese
        The Market Place
        5.0 km Arabic, Asian, Halal
        Vista Bar and Terrace
        6.5 km Arabic, Bar, Contemporary
        American cuisine
        American cuisine
        The Huddle Sports Bar and Grill
        410 m American, Bar, Pub
        Hardee's
        1.6 km American
        The Black Lion
        2.4 km American, Bar, British
        Mediterranean cuisine
        Mediterranean cuisine
        Baku Caspian restaurant and cafe
        1.5 km Mediterranean
        Samad Al Iraqi Restaurant
        3.5 km Mediterranean, Seafood
        Tajin & Tanjiah
        6.8 km Mediterranean, Moroccan

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Reviews of Citymax Hotel Bur Dubai from real guests

        Overall rating
        7.4
        Very good
        From 8900 reviews
        7.7Location
        7.6Cleanliness
        7.5Service
        Agoda Reviews (1981)Booking.com Reviews (6915)
        Rating via Agoda7.4
        /
        10
        Cleanliness7.6
        Facilities7.1
        Location7.7
        Room comfort and quality7.1
        Service7.4
        Value for money7.6
        High score for Dubai
        Rating
        9+ Exceptional (235)
        8-9 Excellent (140)
        7-8 Very Good (301)
        6-7 Good (147)
        <6 Below Expectation (309)
        Time of the year
        Mar - May (221)
        Jun - Aug (280)
        Sep - Nov (305)
        Dec - Feb (326)
        Don't miss out!Users are booking a place in Dubai every 1 minutes on Agoda.com
        All guests (1981)
        All room types
        All languages

        Show reviews that mention 

        Showing 1132 verified guest comments
        12345
        10.0
        Exceptional
        Olayinka from Nigeria
        Couple
        Double Room
        Stayed 3 nights in October 2015

        revisiting a glorious experience”

        helpfulness, kindness, efficiency

        It was a once in a lifetime experience. Being the first time I came to Dubai, it left a sweet taste in my mouth about UAE, Dubai, Citymax Hotel Bur Dubai Arabs, Arabic language and the Muslim religion. I had a fascinating experience. My visit was very glorious. I will like to revisit and of course stay in Citymax again. The allure to re visit is quite overwhelming! Dubai took my breath away!

        Reviewed October 21, 2015
        9.2
        Exceptional
        Nivedita from India
        Couple
        Double Room
        Stayed 3 nights in September 2016

        Value for money”

        Value for money,close to every attraction and worth staying in citymax bur dubai whay i dont like about this hotel is that they dont even serve a glass of water to the needy if you want then go and purchase from there cafe i mean its a basic thing which you can provide to your valuable customers else perfect hotel for budget travellers.I must recommend this hotel to everyone!!

        Reviewed September 24, 2016
        9.7
        Exceptional
        Ted from United States
        Solo traveler
        Double Room
        Stayed 1 night in September 2013

        Great stay, need WiFi in rooms”

        Nice price, great comfort, and good location.

        Great stay at Citimax bur Dubai, my only issue was that they're was no free WiFi in the room, only LAN. You had to pay extra for WiFi and that made everyone go to the Lobby to check their mail and surf. Otherwise, I would have given this hotel an excellent rating. They have a bar, The Huddle House, which is more of a sports bar and it was nice, they had a live band and they were pretty good. Loquat ion is great, close to the Metro, either line and very easy to take a taxi. The hotel has a lot of international guests, so there were no issues with being an American and staying there, just wish they had free Wifi. Almost every hotel I stayed in Dubai had free Wifi and it really shocked me that it didn't. Overall, it was nice and I will stay there again. I travel to Dubai every two weeks and was looking for a nice hotel and this is it.

        Reviewed October 02, 2013
        9.3
        Exceptional
        felicitas from Philippines
        Couple
        Double Room
        Stayed 1 night in August 2015

        im glad we took citymax bur dubai”

        15mins walk from metro(you can take the cab also if its too hot), near malls, near the old city

        i love my stay at citymax. i thought it is far from the metro, but it is actually just a walking distance. we walked from citymax to the metro but just make sure its still early morning or night. its too hot to walk if the sun is up. not too trafficky and plenty of taxis. you can go around dubai even without getting a cab. the staff is nice and pleasant even if there are neck deep in customers. room service is nice, though they dont give out free water (they give free water on your check in, not for the next days you stay there). theres a gym, theres a pool, but i dont like the pool, too dark at night and too many loiterers. its like a dark den up there. but overall i liked citymax and will stay there again if im in dubai.

        Reviewed December 30, 2015
        8.3
        Excellent
        ANTHONY from Philippines
        Solo traveler
        Double Room
        Stayed 2 nights in July 2015

        My 2-Day Stay at Citymax Hotel Bur Dubai”

        The 3 best things about Citymax Hotel Bur Dubai were proximity to the airport, accessibility to public transport, and value for money.

        My 2-day stay at Citymax Hotel Bur Dubai was generally okay. I am back in the Philippines now and I realized I have left my iPhone charger's plug in one of the sockets inside the room. I have asked one of my friends based in Dubai to go back to the hotel and try to get it back for me but he thinks there wouldn't be a chance since it was not his name listed as the guest. So I guess I just have to let it go.

        Reviewed July 24, 2015
        9.7
        Exceptional
        MATHEW from United States
        Business traveler
        Double Room
        Stayed 9 nights in January 2013

        Clean, great service, great price!”

        Room was clean, friendly staff and great price. Also a good bar atmosphere to unwind after a busy day.

        I was visiting Dubai for a conference, so i wasn't looking for a pool or vacation hotspot. Although I did notice that the hotel offered a spa and day trips to both the beach, complete with beach towel and umbrella and also daily delivery and pickup to the mall. The hotel also has the best steak money can buy and an outstanding lounge outmosphere. I used the free wifi in the lobby and ethernet conection in the room for internet and download speed was good for both locations. Breakfast was nothing special. The location is central in bur Dubai and there are plenty of taxi cabs.

        Reviewed January 31, 2013
        10.0
        Exceptional
        Ghassan from Saudi Arabia
        Business traveler
        Double Room
        Stayed 2 nights in August 2019

        Perfect stay for frequent travelers ”

        Best by all means: Cleanness, flexibility of hours extension, Perfect for couples singles, families... swimming pool is small but fine and nice Breakfast is suitable for 3 star hotel Parking spaces always available.. that is gold advantage in dubai Value for money is 100/100 Guest friendly You’ll never find a budget place better than city max in whole bur dubai

        Reviewed August 15, 2019
        7.3
        Very good
        ROLDAN from Philippines
        Couple
        Double Room
        Stayed 1 night in February 2013

        Good hotel”

        Location

        the hotel is located in bur dubai which is a good place/base for exploring the rest of dubai. it is accessible by taxi or metro. friendly staff and always willing to assist. the room was priced higher than other hotels of similar rating. it has a pool which is a plus factor since you can take a dip to cool down after a day's tour of the city or after a shopping spree in one of the big malls in dubai. the room and the hotel are also great in the cleanliness department. overall, it was a pleasant stay at citymax hotel.

        Reviewed February 26, 2013
        9.2
        Exceptional
        Shubhankan from India
        Solo traveler
        room
        Stayed 1 night in June 2019

        Wonderful and Comfortable Stay!”

        This is can be deemed as an ideal hotel for a traveler visiting Dubai. Room tariff compared to services and amenities offered was uncomparable. The staff was extremely friendly and helpful. I was checked in by Shomaila and she was very helpful, welcoming and proficient with her work. Reviews: Location: The location is great. It is close to supermarket and fast food joints, so you can get a quick late night snacks or stock your mini fridge anytime during your stay. Room: Room was clean with clean sheets. Bed was very comfortable. They writing desk was spacious and placed right across the window which had a good view . The room lighting was well designed with good illumination. Bathroom was very clean and the shower amenities were excellent. Hotel Restaurants: The hotel offers a wide selection of restaurants. It offers a good breakfast. For lunch and dinner there are various restaurants catering to different palate and taste from across the world. It has a very vibrant coffee shop.

        Reviewed June 29, 2019
        10.0
        Exceptional
        Peter from Australia
        Couple
        Twin Room
        Stayed 2 nights in September 2018

        Highly recommended!”

        Well located, with Bur Dubai and Deira very close. Very friendly staff - Shaon, Devlaxmi and Chaitali all provided friendly service and advice on reception. Our room was clean, comfortable and excellent value. Will definitely book this hotel again!

        Reviewed September 14, 2018
        7.0
        Very good
        Polina from Bulgaria
        Couple
        Double Room
        Stayed 3 nights in September 2011

        More than what you pay for!”

        Affordable and numerous food & beverage outlets, free internet, rooms with bright atmosphere, great service and excellent location

        The perfect hotel for a couple on a budget. We stay in hotels frequently and we have since come back to the Citymax Bur Dubai because it offers us everything we look for. It is affordable, licensed, in a central location close to the city centre, bars, nightclubs, restaurants and the airport. Check in and check out are hassle free. The rooms are clean and furnished in a fresh, bright apple green theme. The bathrooms have a bath and there is free underground parking available. There are four restaurants to choose from, all of which are cheap and they offer a vairety of brunches, dinner buffets and special deals. There is also room service, a pool and gym and they even threw in free high speed internet. We have recommended this hotel to friends and we have yet to hear of anyone who has not enjoyed their stay. The rooms are a little small but that is hardly a setback considering the facilities and the price.

        Reviewed October 29, 2011
        9.3
        Exceptional
        vivien from United Kingdom
        Solo traveler
        Double Room
        Stayed 2 nights in December 2015

        Professional and welcoming staff.”

        Ability to reserve a smoking room and access at 11.00a.m. In House Dining. In Room Safe.

        Excellent stay. Was able to access my room at 11.00a.m. only drawback was the television choices, in English the only programmes were Al Jazeera and CNN. Good to catch up on news but not good for relaxation. The Chinese Restaurant was excellent very reasonable in prices and plenty of choice, however the Claypot Indian Restaurant was a big disappointment to me as the Biryanni which I received was not what in anyway what you would expect. The Breakfast choice in the main Restaurant is exemplary and its choices were great.A lot of establishments could take note on how breakfast should be provided from here. Everyone I came into contact with were smiling, helpful and very welcoming, especially the Receptionist. The male room attendant was also especially helpful. I was pleased with the complimentary water and tea and coffee tray and as mentioned sorry that the programmes on the TV were of no use to me apart from 2. I left at 6.45a.m. after breakfast, had my luggage weighed for me by an extremely cheerful and smiling bellboy who was busy bubble wrapping a family's collection of suitcases, and immediately caught a taxi to the airport. Taxis are positioned outside the hotel 24/7.The only downside for me is that the nearest stop for the Hop On Hop Off Bus is 'Dubai Mall' 40 dirhams away or a 20 minute walk if you know where to walk!

        Reviewed December 20, 2015
        10.0
        Exceptional
        Alfredo from United Arab Emirates
        Couple
        Double Room
        Stayed 1 night in June 2020

        Ms. Joy (Reservation Department)”

        I called and seek for assistance in regards to my reservations and I spoke to Ms. Joy (Reservation). Very polite tone of voice and assisted promptly about my request. City max Bur Dubai exceeds my expectations when it comes to customer service. Kudos Ms. Joy. Alfred Carpio II

        Reviewed July 28, 2020
        9.0
        Exceptional
        rene from Germany
        Couple
        Double Room
        Stayed 3 nights in May 2012

        nice location”

        price

        i like to come to citymax coz its a clean and new hotel in the heart of dubai, easy check inn and check out, 24 h serviced a supermarket 200m away so what else...very friendly staff.

        Reviewed June 08, 2012
        10.0
        Exceptional
        Kusal from Sri Lanka
        Couple
        Double Room
        Stayed 4 nights in January 2013

        Excellent hotel”

        Clean comfortable hotel, centrally located

        The hotel is centrally located in bur Dubai. Rooms are slightly small but very comfortable. Well maintained. All amenities available. Would def stay again.

        Reviewed March 08, 2013
        10.0
        Exceptional
        Elenore from United Arab Emirates
        Couple
        Double Room
        Stayed 11 nights in January 2021

        The Best Hotel ”

        I highly recommend CITYMAX HOTEL BURDUBAI . It is accessible to all stores,supermarkets, mall and leisure. You will enjoy your stay in the hotel. The price is also affordable and worth it.

        Reviewed January 25, 2021
        8.3
        Excellent
        khawaja from Pakistan
        Business traveler
        Double Room
        Stayed 3 nights in August 2013

        its was good.. and i enjoyed the stay .its like 4*”

        good location, large & Clean rooms, city center

        its was really awesome ..and if again i got the chance to visit dubai i would like to stay in Citymax Bur Dubai, UAE....

        Reviewed August 17, 2013
        8.3
        Excellent
        david from United Kingdom
        Group
        Double Room
        Stayed 3 nights in June 2013

        Good 3 day stay”

        pool,pub,claypot.

        Enjoyed my 3 day stay at the Citymax hotel,fast and easy check in and out,nice fresh but rather small room with nice big window and tea and coffe making facilities.Nice rooftop pool with a small bar and very friendly philipino lifeguards.The huddle bar at the entrance has a good group the keyboard player is superb.The all you can eat and drink deal on a thursday night is very good value.

        Reviewed August 05, 2013
        8.3
        Excellent
        Ashley from United Kingdom
        Solo traveler
        Double Room
        Stayed 8 nights in October 2013

        Great hotel cheap n cheerful”

        Bar, food and pool

        I arrived at the citymax hotel it took awhile to get checked in. I wanted a coffee but felt intimidated by all the people scrounging the free wifi that kept logging off every 15 min The room was good Hotel very clean Bar was great with amazing singer/band Great food all round Bad bits are Bar very smokey had to change clothes every time you enter as stunk of smoke A coke can bought for 1.50 sold for 25 come on Yes there are working girls but they keep themselves to themselves quite good to watch Great staff Good pool Clean

        Reviewed October 28, 2013
        7.6
        Very good
        Gurudev
        Business traveler
        Double Room
        Stayed 2 nights in November 2017

        Good Hotel with Metro Connectivity”

        Stayed for 4 days , good breakfast Continental & Indian food. Very busy hotel with lots of tourist arriving & departing. Location is good, Metro is just a walk of approx 1.5km to 2 km approx to ADCB or even to Burjaman Mall Metro. The clay pot non-veg restaurant is a famous one & the bar with live band is also famous with Hindi Comedy shows in the hotel. Hotel Kamat Pure Veg hotel is also near by. The rooms are just ok, not as bright as in their picture, as a business traveller it’s ok, but with family I would prefer a more plush & bright and modern hotel at any location in Dubai as the city is well connected with Metro. Also the dental, shaving & grooming kits are not provided, so just be sure to carry it along with you or just shop in near by super market, just few meters away. Finally as a business traveller I would stay at Citymax again.

        Reviewed December 03, 2017

        Dear Guest, Thank you for providing us with your feedback during your stay at Citymax Hotel Bur Dubai. We are happy to know that you had a pleasant stay and that our service standards, facilities along with our affordable price, and location met your expectations. Please accept our apologies for the inconveniences that have caused you during your stay. Please note that we are a mid-market hotel and as per policy, we do not offer bathrobes, sleepers and complimentary toiletries such as dental kits & shaving kits; however, other essential toiletries can be purchased in Room Service for a minimal fee. We do hope that you will give us the opportunity to exceed your expectations on your next visit and we look forward to welcoming you again to Citymax Hotel Bur Dubai in the near future. Warm regards, Satish Nambiar General Manager

        Responded January 22, 2018
        Citymax Hotel Bur Dubai
        12345
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