Citymax Hotel Bur Dubai
Citymax Hotel Bur Dubai
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10.0
Exceptional

"The rooms are clean and the bathroom is also good."

Amit

|

December 1, 2017

Standard Citymax Hotel Bur Dubai
Standard
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Swimming pool [outdoor] Citymax Hotel Bur Dubai
Swimming pool [outdoor]
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Fitness center Citymax Hotel Bur Dubai
Fitness center
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Fitness center Citymax Hotel Bur Dubai
Fitness center
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See map Citymax Hotel Bur Dubai
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Very good
Location
7.7
See all 6 photos Citymax Hotel Bur Dubai
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What guests are saying:
So relaxing, and a good weekend break.
Ramzi from United Arab Emirates
Couple
Basic and budget but good reception always busy the only minor thing is the hot water it takes some time
Ayman from Australia
Couple
Nice hotel..i like to stay more days ..
Vellmurgan from United Arab Emirates
Couple
Its a great place to stay in burdubai. Special thanks to the Front-office staff mainly Miss. Chaitali.. for being extremely helpful to travellers...
Swapna from India
Business traveler
Very good service and hospitality
Vincent from United Arab Emirates
Family with young children
They have a good restaurant and bar with live music and sports bar. Little more crowded always dynamic prices and can fluctuate a lot on occupancy.
Jimi from India
Couple
Good
Muhammad from United Arab Emirates
Solo traveler
The hotel is good. The checkin was quick. The rooms are clean and the bathroom is also good. Recommended for family and for singles who are not looking for visitors. the hotel don't allow visitors from from outside.
Amit from India
Business traveler
Best place to stay if you are out of budget
Angela from Philippines
Solo traveler

Citymax Hotel Bur Dubai

Very good location
- Inside city center
- What's nearby?
Very good
From 1141 reviewsSee what guests said
7.4
/
10
Very good cleanliness
7.6
Value for money7.5
Distance to city center3.0 Km
Location rating7.7
Nearest airportDubai International Airport (DXB)
Distance to airport7.5 km
  • 930 meters to public transportation

  • Airport transfer

  • Located in heart of Dubai

  • Free Wi-Fi in all rooms!

Select your room
9 travelers are looking at this property right nowBook now before it's too late!
Standard Twin
Standard Twin
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds
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Standard
Standard
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 queen bed
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Standard Family Room
Standard Family Room
...
  • Room size: 40 m²/431 ft²
  • Shower
  • 1 single bed and 1 king bed
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Basic Double/Twin
Basic Double/Twin
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    Quadruple Standard
    Quadruple Standard
    ...
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      Standard Double
      Standard Double
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        Double Capacity 1
        Double Capacity 1
        ...
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          Standard Double or Twin Room
          Standard Double or Twin Room
          ...
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            Estándar + desayuno - 2 beds requested
            Estándar + desayuno - 2 beds requested
            ...
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              Standard DBL Room (Dynamic)
              Standard DBL Room (Dynamic)
              ...
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                Have a question for Citymax Hotel Bur Dubai?

                What people love about the property

                • 9.6
                  Exceptional

                  "We enjoyed the hotel, very clean and daily housekeeping."

                  dilip

                  |

                  September 6, 2017

                • 7.0
                  Very good

                  "It was nice and comfortable stay."

                  ramesh

                  |

                  February 9, 2016

                • 10.0
                  Exceptional

                  "Perfect hotel ,, parking and cleanses , near everything"

                  Sami

                  |

                  September 28, 2017

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                More about Citymax Hotel Bur Dubai

                More about Citymax Hotel Bur Dubai

                8.4
                Excellent

                "It''s good hotel"

                Ahmed

                |

                September 12, 2016

                An overview

                Show less

                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
                Show less

                What to eat nearby

                Arabic cuisine
                Arabic cuisine
                Al Khayma at Dubai Marine Beach Resort
                3.6 km Arabic, Halal, Lebanese
                The Market Place
                5.0 km Arabic, Asian, Halal
                Vista Bar and Terrace
                6.5 km Arabic, Bar, Contemporary
                American cuisine
                American cuisine
                The Huddle Sports Bar and Grill
                410 m American, Bar, Pub
                Hardee's
                1.6 km American
                The Black Lion
                2.4 km American, Bar, British
                Mediterranean cuisine
                Mediterranean cuisine
                Baku Caspian restaurant and cafe
                1.5 km Mediterranean
                Samad Al Iraqi Restaurant
                3.5 km Mediterranean, Seafood
                Tajin & Tanjiah
                6.8 km Mediterranean, Moroccan

                What they offer

                10.0
                Exceptional

                "Best place to stay if you are out of budget"

                Angela M.

                |

                October 25, 2017

                Show less

                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
                Show more

                Property's guest policies

                Show less

                Some helpful facts

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                Real reviews from real guests

                Agoda Reviews (1141)Booking.com Reviews (6874)
                7.4
                /
                10
                Cleanliness7.6
                Facilities6.9
                Location7.7
                Room comfort and quality7.1
                Service7.3
                Value for money7.5
                Provided by verified guests of Agoda
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                All guests (1141)
                All room types

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                Showing 873 verified guest comments
                12345
                10.0
                Exceptional
                Peter from Australia
                Couple
                Standard Twin
                Stayed 2 nights in September 2018
                Highly recommended!”
                Well located, with Bur Dubai and Deira very close. Very friendly staff - Shaon, Devlaxmi and Chaitali all provided friendly service and advice on reception. Our room was clean, comfortable and excellent value. Will definitely book this hotel again!
                Reviewed September 14, 2018
                5.6
                NAVEED from United Arab Emirates
                Couple
                Standard
                Stayed 1 night in January 2019
                A very mediocre experience ”
                - Rooms need a serious upgrade - Rooms need to be soundproof, could hear even the slightest sound from my room - My neighbor playing loud music at 4.30 am - why no security patrolling at this time to make sure these things don’t happen and guests aren’t disturbed - No bathroom amenities , just a dispenser ??? - Not enough bathroom linen - Inefficient check in experience - Inflexible staff not offering even a 1-2 hour late check out
                Reviewed January 09, 2019
                Dear Guest, Thank you for the feedback on your stay at Citymax Hotel Bur Dubai! At the outset, please accept my humble apologies for the inconvenience caused during your stay with us due to the noise and any other specific concerns. Please note that we are a mid-market hotel and as per policy, we do not offer bathrobes, sleepers and complimentary toiletries such as dental kits & shaving kits; however, other essential toiletries can be purchased in Room Service for a minimal fee. These Holiday Seasons was the busiest time of the year and due to high demand like any other hotels around the world; hence, we are fully booked and over-crowded. However, we do understand your sentiment and we apologize for the same. We hope you will give us the opportunity to exceed your expectations during your next visit to Citymax Hotel Bur Dubai and to showcase our improved hospitality! Warm Regards, Rohit Sharma General Manager
                Responded January 15, 2019
                Citymax Hotel Bur Dubai
                9.2
                Exceptional
                Jam
                Couple
                Standard Twin
                Stayed 1 night in December 2018
                Exceptional”
                Best place to stay if you are out of budget
                Reviewed December 24, 2018
                9.6
                Exceptional
                Jam
                Couple
                Standard Twin
                Stayed 1 night in December 2018
                Great place, great staff and great service!”
                Great place, great staff and great service!
                Reviewed December 24, 2018
                9.6
                Exceptional
                Jam
                Solo traveler
                Standard
                Stayed 1 night in August 2018
                Good hotel with good customer service value for money”
                Good hotel with good customer service value for money
                Reviewed December 20, 2018
                Dear Guest, Thank you for the feedback on your stay at Citymax Hotel Bur Dubai! We are delighted to know that your stay with us was comfortable and are happy that our facilities, value for money & the quality of services delivered by the teams have exceeded your expectations. We look forward to welcoming you back to Citymax Hotel Bur Dubai in the near future. Warm Regards, Rohit Sharma General Manager
                Responded December 23, 2018
                Citymax Hotel Bur Dubai
                9.6
                Exceptional
                Jam
                Solo traveler
                Standard
                Stayed 1 night in December 2018
                It was nice and comfortable stay.”
                It was nice and comfortable stay.
                Reviewed December 20, 2018
                Dear Guest, Thank you for posting the feedback on your stay at Citymax Hotel Bur Dubai! We are delighted to know that you had a comfortable stay with us. We look forward to welcoming you back to Citymax Hotel Bur Dubai in the near future. Warm Regards, Rohit Sharma General Manager
                Responded December 23, 2018
                Citymax Hotel Bur Dubai
                8.0
                Excellent
                Melchor from United Arab Emirates
                Couple
                Standard
                Stayed 1 night in January 2019
                Comfort seeker”
                Staff are utmost friendly specially Shaon
                Reviewed January 05, 2019
                10.0
                Exceptional
                Ismayil from Azerbaijan
                Couple
                Standard
                Stayed 1 night in September 2018
                Very good Hotel. I recommend to all people who want to save money, also take a good quality.”
                At first, I recommend buying a breakfast while ordering a room in this hotel, it will be cheaper than buying in the hotel. Secondly, the store is nearby, metro station is 13 minutes far, the stop of the most buses is in front of the hotel, also the main bus stop from where you can go to the Dubai Mall or other sightseeing is in 17 minutes far by walk. Thirdly, there is a shuttle bus to the beach for free. Finally, I am very glad that I have chosen this hotel. I will stay here next time without a doubt ;) a lot of THANKS for hotel administration and staff from AZERBAIJANIAN guest :)
                Reviewed October 02, 2018
                4.4
                Mary from Philippines
                Solo traveler
                Standard
                Stayed 1 night in September 2018
                check out time confusing”
                Checked in nearly midnight,Filipino receptionist informed us the time of check out was 2 pm ,next day around 1:30 went back to the room to prepare for check out,it was locked,card wont work,current receptionist informed that 12 noon was checkout,confusing ,good thing they didn't charge us which was ok
                Reviewed September 25, 2018
                10.0
                Exceptional
                Abhishek from India
                Business traveler
                Standard
                Stayed 14 nights in December 2017
                feels like an airport”
                the place looks like an airport! its so busy , definitely people like it
                Reviewed November 28, 2018
                8.8
                Excellent
                CHERRY from United Arab Emirates
                Couple
                Standard
                Stayed 1 night in August 2017
                IN GENERAL GOOD BUT ”
                disappointing factors: 1> no free toothbrush 2> no slippers 3> no lotion, no conditioners 4> no soap inside the shower 5> the towels are so old, its colors are dirty white now (no longer white) 6> no bathrobes 7> a/c not cold even already adjusted to the coolest temp
                Reviewed August 19, 2017
                8.0
                Excellent
                Srinivas from India
                Couple
                Standard
                Stayed 1 night in December 2016
                Value for money”
                Excellent location and competitive rates make this hotel good value for money. Staff are generally friendly (Anu Menon and Prachi are best), rooms are clean but I wasn't too happy with the duvets that are too small sized and somewhat lumpy
                Reviewed December 19, 2016
                8.4
                Excellent
                Srinivas from India
                Couple
                Standard
                Stayed 1 night in December 2016
                Reasonable value for money when getting cheap”
                Excellent location with most touristic locations and downtown close by. Most staff are helpful (Prachi and Anu menon at Front Desk among the best). Rooms may be small and amenities provided limited to towels, bathgel+shampoo in one and two small water bottles on arrival.
                Reviewed December 11, 2016
                10.0
                Exceptional
                Vedran from Croatia
                Solo traveler
                Standard
                Stayed 2 nights in July 2016
                Great stay not far from the metro station and Dubai sights”
                Upon arriving, the receptionist Zhanna was very welcoming and the reception should be like this in every hotel. My stay was very comfortable. Room was clean, great air condition, and of decent size with all the necessary amenities. Free wifi could be faster but it was enough to check e-mails and surf. There is a swimming pool in the hotel and several restaurants, although I haven't used any of those. The hotel is just 15min walk away from the ADCB metro station or a short hop by taxi. It is also of walkable distance to the Bastakya quarter and the Creek. Beach is also not far away. Would stay here again.
                Reviewed July 09, 2016
                8.4
                Excellent
                Jane from Kenya
                Couple
                Standard
                Stayed 1 night in May 2016
                City stay”
                I have stayed at Citymax on a number of occasions and each time I find it strange that the security and room attendant come to check the room and ask me how many people there are. I don't intend on having parties and the rooms are not big enough for that. I would just like this to stop. It never happened to me last year, and I feel like my privacy is always violated when I'm being asked by more than one person. If there is a problem regarding this at the hotel, then I suggest the lifts be made lockable to key cards to help solve the situation.
                Reviewed May 25, 2016
                9.3
                Exceptional
                felicitas from Philippines
                Couple
                Standard
                Stayed 1 night in August 2015
                im glad we took citymax bur dubai”
                15mins walk from metro(you can take the cab also if its too hot), near malls, near the old city
                i love my stay at citymax. i thought it is far from the metro, but it is actually just a walking distance. we walked from citymax to the metro but just make sure its still early morning or night. its too hot to walk if the sun is up. not too trafficky and plenty of taxis. you can go around dubai even without getting a cab. the staff is nice and pleasant even if there are neck deep in customers. room service is nice, though they dont give out free water (they give free water on your check in, not for the next days you stay there). theres a gym, theres a pool, but i dont like the pool, too dark at night and too many loiterers. its like a dark den up there. but overall i liked citymax and will stay there again if im in dubai.
                Reviewed December 30, 2015
                8.3
                Excellent
                Craig from United Kingdom
                Solo traveler
                Standard
                Stayed 1 night in March 2014
                Convenient, comfortable, satisfied”
                Access to airport, Restaurants, Bar
                The hotel is conveniently placed for access to the airport via a short taxi ride. The room was comfortable and clean with everything you need if just transiting through and not wanting to go right into Dubai itself. The ground floor has several restaurants catering for various tastes. A bar showing all sporting events and live band entertainment.
                Reviewed May 07, 2014
                8.3
                Excellent
                Craig from United Kingdom
                Solo traveler
                Standard
                Stayed 1 night in August 2013
                very convenient”
                easy access to most areas. great staff with good language skills.
                the staff at citymax were a mixture of nationalities with great language skills. the room was clean and comfortable if a little small but this is fine if you are just transiting through. citymax has a very good selection of food types on the ground floor and catered for westernerd well, even during a religious holiday.
                Reviewed August 12, 2013
                8.3
                Excellent
                david from United Kingdom
                Group
                Standard
                Stayed 3 nights in June 2013
                Good 3 day stay”
                pool,pub,claypot.
                Enjoyed my 3 day stay at the Citymax hotel,fast and easy check in and out,nice fresh but rather small room with nice big window and tea and coffe making facilities.Nice rooftop pool with a small bar and very friendly philipino lifeguards.The huddle bar at the entrance has a good group the keyboard player is superb.The all you can eat and drink deal on a thursday night is very good value.
                Reviewed August 05, 2013
                8.0
                Excellent
                PATRICK from Australia
                Couple
                Standard
                Stayed 1 night in May 2012
                Convenient, well priced and good restaurant”
                The price. Neatly appointed for a smaller hotel room.
                this is the second time we have stayed here. once again, we found the room clean and the beds are comfortable. this time we only needed a hotel room for 10 hours and this met our needs. if the car parking fills up, there is parking almost outside of the hotel. the indian restaurant is good and it serves meals until late.
                Reviewed May 16, 2012
                12345
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                Citymax Hotel Bur Dubai
                |Very good 7.4
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                • Very good location
                • The Dubai Mall
                • Al Fahidi Metro Station is within 0.93 km