This property is in high demand!
Last booked 12 hours ago
"It is great value for money."
May 2, 2018
Free Wi-Fi in all rooms!
Last booked 12 hours ago
|Value for money||7.7|
|Distance to city center||3 km|
|Nearest airport||Puerto Princesa International Airport (PPS)|
|Distance to airport||2.3 km|
"Good value for money with a nice pool and gym."
October 22, 2018
"Clean room, friendly staff, nice location, walking (distance to Robinsons Super Store) and most specially the very clean and colorful swimming pool."
October 27, 2018
"Affordable and clean"
January 20, 2018
"Good and clean facility."
January 11, 2019
Located in a peaceful environment, this hotel is situated along the South National Highway, giving guests easy access to Tiniguiban Heights and Puerto Princesa City, just a short drive from the airport and commercial district. Boasting 60 spacious and well-appointed rooms, all are tastefully furnished with modern amenities for guests’ comfort. All guestrooms and suites are overlooking the gardens or swimming pool. Guests can dine at the on-site restaurant as well as sip on various cocktails at the cozy bar. This Asturias property also offers a well-equipped conference room for organizing business meetings. Tours can be arranged to St. Paul Subterraniean River National Park, Iwahig Penal Colony, and the Crocodile Farm and Nature Park. Providing high standards of hospitality, Citystate Asturias Hotel is an ideal place for a comfortable stay in Palawan.
"Very happy with our stay."
January 2, 2019
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-10 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 11 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
best value of money”
customer service is very good location is best
Nothing much interesting aside from its pool
Good location by town proper but lots of bugs and booking van with them not recommended ”
As soon as we walked in to the hotel, the staff gave us the warmest welcome with glasses of refreshment in hand. They let us check in early and even told us we got upgraded because the room we requested isn't available yet. We walked into the room and it didn't look like any of the photos here. The room and bathroom looked a bit older - making us wonder what our room would look like if we weren't "upgraded." In the middle of the night, my husband woke up with 4 mosquito bites on his face with one of his eyes swollen. We also booked our van transportation to El Nido for 6:30 pm on the day of our check out and got a call at 5:30 while we were at a nearby mall saying our ride was there. We weren't ready and did not expect the driver to wait for us. We got there at 6pm and got in with angry passengers thinking we made them wait. We were mostly confused why we got picked up an hour early when we clearly said the time and did not even have a comfortable ride as the van was also very full.
Hi Ms. Regina, We sincerely apologize for the circumstances you have encountered during your stay here at our hotel. Please be assured that we have raised your reviews to the concerning departments and we will continue to strive for the highest service standards. Thank you again for your feedback. If your future travels plans should bring you back to Palawan. I do hope that we will have the opportunity of welcoming you back to Citystate Asturias Hotel. Warm regards, The Management
Very happy with our stay. Room was clean, comfortable, and sufficient. Priced reasonably too. Staff was very considerate, offered to shuttle us to places, which was helpful since it was raining and with infant. My only complaint was when we checked out, they offered to shuttle us to our next resort but when we were ready to go, there was no driver. The front desk lady kept on saying he’s close by and on his way back but we ended up waiting close to an hour but still no driver. Our next resort ended up picking us up instead.
Thank you for staying with us! It was our genuine pleasure serving you and your positive feedback is very much appreciated. We regret to know that you have experience an inconvenience on your check-out. We hope that you will consider giving us another chance to prove that this is not the standard experience our guests get when they leave. We look forward to welcoming you again. Warm regards, The Management
Near mall, value for money”
Less than 10min to the mall, 5min to the fastfood n highway. Basic room, aircon. 1 double n 1 single bed. Cable tv select channels. Basic toiletries n water. No coffee no kettle no safe no ref n 1 key card only, weak wifi in room better at the lobby. The shallow tub would have been great if there was hot water, but it only got to lukewarm.
Our room has bugs 145 room”
The hotel is good for social function lots of people bcoz wedding bday is being held here. The hotel resto offer few food for breakfast they dont refill salad has insects called niknik. The staff is a bit ok..our comforter is itchy and our room has mosquitoes we wemt back to manila with itchy skin and many bites in the legs they should spray the rooms for guest free from insects bites
Not a good value for your money ”
Airport shuttle was not there, had to pay for our own transportation to the hotel. Front desk not helpful or apologetic. Bathroom tile grout was dirty. No hot water. No blankets, requested blankets and was given extra top sheets. Wifi was good, swimming pool was good. Breakfast buffet had limited choices.
Hi Sir Thomas! Thank you for taking the time to write a review about your stay with our hotel. We appreciate the feedback that we get from our guests as it helps us maintain and when necessary, improve upon the service that we provide to our guests. Rest assured that all of your concern will be addressed accordingly. Warm regards, The Management
NOT WORTH THE MONEY”
Some of the issues we encountered were:- * Staff did not advise us of complimentary breakfast on check-in so we missed out on the first day. * No food or very limited food when we did take breakfast and only one helpful staff member Sheryl while all others just walked past us. * Shower head in room was faulty and sprayed water everywhere. * Called and asked for pool towels but not delivered and we later found out no towels available when we asked again at the pool. * Food ordered for lunch was dry and not appetizing. * Booked tours through the hotel but was not advised of pick up times so had to wake up at 5am to ask what time.
Affordable and good location”
Food was great. My kids enjoyed the pool. The staff were also very accommodating. I also enjoyed the SPA (Manug Hilot) near the lobby.
Hi Ms. Sharon, It was our genuine pleasure serving you and your positive feedback is very much appreciated. We look forward to welcoming you again. Warm regards, The Management
A little walk from important places”
Near mall, hospital, public transpo. Good wifi, bad celfone signal. Nice pool. Strong aircon (manual), no coffee, good free hotel pick up and drop off. Bed good for 3. Ref ok. Good resto with live band. No trash can in lobby. Fastfood nearby.
Couple Traveller ”
Pros: Staff were friendly and hospitable, room was large and clean Cons: No bathrobe for guests, no disposable slippers, lacks complimentary coffee and tea, no kettle so that we could boil hot water inside the room, no hair dryer
the floor above me was a convention hall. They were dragon tables and chairs putting things away until midnight and the noise was really bad. Could not sleep. Then the room lights flashed like disco lights for 1 hour from 2 till 3 am for some reason. The air conditioners no matter how you directioned it hit you in the face.
The staff are kind and helpful. We will come back to this hotel again.”
My daughter love's the pool because it is clean. She swim everyday. 2 Lifeguard also are kind and helpful. The bed is comfortable to sleep. Hotel location is near to a fast-food chain and 10mins walk to Robinson Mall.
No hot water”
Good price, located 5min from mall, ok amenities (no safety deposit box, kettle, iron, hand dryer) with wifi, aircon, cable TV, pool, tub BUT NO HOT WATER. Deal breaker there.
Hi Sir Servando, Thank you for your feedback. We really appreciate your taking the time to share it with us. We regret to know that your experience during this stay was not to your satisfaction. We have noted your comment on the amenities and we would like to assure you that this will be looked into. We hope that you will consider giving us another chance to prove that this is not the standard experience our guests get when they leave. Warm regards, The Management
the hotel is quite old and needs improvement, but the service is exceptional,,, staff is very accommodating and helpful
Thank you for choosing Citystate Asturias Hotel as your hotel accommodation and for taking the time to write and post your review. It was our genuine pleasure serving you and your positive feedback is very much appreciated. We look forward to welcoming you again. Warm regards, The Management
Hi to Perisha Desingaño (-,-)
Thank You for staying with us, we hope to see you on your next trip to Palawan. Warm regards, The Management
City Asturias Hotel”
Pros- Location and Room was goood. Cons- TV too small and room service attendant are a bit disgusting. We asked for two mugs as part of our request but he did not come back for that. The receptionist are not attentive enough.
Please be assured that we have raised your reviews to the concerning departments and we will continue to strive for the highest service standards. We sincerely apologize for the circumstances you have encountered during your stay here at our hotel. Thank you again for your feedback. If your future travels plans should bring you back to Palawan. I do hope that we will have the opportunity of welcoming you back to Citystate Asturias Hotel. Warm regards, The Management
All are good”
All area good
Good Day Sir Federico, Thank you for choosing Citystate Asturias Hotel as your hotel accommodation. We look forward to welcoming you again. Warm regards, The Management
Better than before”
Nice place for a short term business meeting
It was really worth it. The facilities were great and also the staff. The only problem that we had was the dripping ac but overall it was a great experience
Citystate Asturias Hotel